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Overall Customer Rating
Knightcott Industrial Estate
N/A miles from your postcode
Based on 45 reviews
I've had a lot of experience with building trades in the 40 years or so I've owned my bungalow in Portishead. You'll find very few companies like Thermal Roof Ltd these days For them, the customer is king, and they spare no effort to make sure you are 100% satisfied with their work.
They are thoroughly professional in surveying, costing, pricing and quoting for the work you need, all backed by an insurance-covered warranty. Wayne will make sure you and he are on the same base regarding the work needed, materials to be used, dates and timescales for the project. His team - led by Roy, a man of considerable experience, knowledge, good humour and total commitment to getting the job done, is backed up by Dmitri, Will and Jeff who are all very hard working and easy to have onsite. Excellent (Reviewed October 2021)
There's only one word to describe my interactions with Thermal Roof Ltd and that is "Brilliant". Spoke to Wayne initially in the early part of December after I had found examples of their work on an internet search. Two days later Roy and Wayne came to do a survey on our existing useless polycarbonate conservatory roof. They talked through various scenarios for our new roof and I was very pleased with the interaction which led me to believe that I would get what I wanted. They quoted three to four days for the work and sure enough they managed it in three. Whilst here the workers Roy, Joe and Demetri worked hard and with humour and an attention to detail that was second to none. (Reviewed January 2021)
Excellent service from start to finish. Good workmen, very polite, good follow up when work completed. (Reviewed February 2018)
These guys are amazing. I thoroughly recommend them and if I needed any further work doing, that they do, I would use them.
I have had a new flat roof, guttering, fascia's, soffits and cladding. Their quote was competitive. They arrived on time for appointments, paperwork was thorough, they did a fantastic job - no âdodgingâ when they came to snags, thorough and neat. Perfect. At the end they cleaned up - my driveway etc looked better than when they arrived it was that clean!
Scaffolding arrived on Saturday, they started work on Monday (when stated) and the skip was delivered the same day and then collected the day they finished, along with part of the scaffolding. The rest of the scaffolding was collected the next day (we needed a lot). Perfect.
All the lads were fab. Pleasant and hard workers. They explained what they were doing and did a walk around at the end to make sure I was happy with everything before sign off. Just fabulous. I will be giving their details to anyone who asks! Thank you guys (and sorry for the other jobs they had after which were delayed due to my nightmare house!). (Reviewed July 2017)
Replacement of a flat roof was carried out promptly and with care. Service was excellent. Due to a leak the replacement needed to be done promptly. Thermal Roof did the job well. (Reviewed March 2017)
Pleasant experience from start to finish, prompt, tidy And efficient through out the whole job (Reviewed July 2016)
The service was way beyond my expectations. Did a really professional job and the workmen were very helpful. I was told each step of the way how the work was progressing. I cannot thank Wayne enough for his patience in waiting for this job to be finally authorised by us. When ringing the office the lady who answered the phone was very friendly and helped with any questions I had. The work site was left tidy and every bit of rubbish was picked up including all the tacks just so our dogs would not step on any. Will definitely have the company back for more roofing work. Thank you (Reviewed January 2016)
They produced a replacement flat roof for me that I thought was "a work of art"
They told me I would notice a difference in the warmth of the rooms below the roof. I was skeptical but they were absolutely right, their work is already saving money in heating bills. (Reviewed November 2015)
excellent, professional service throughout.. (Reviewed April 2015)
EPDM flat roof installed with new guttering and internal wooden boards replaced. (Reviewed April 2015)
Excellent job in replacing flat roof. Very efficiently carried out and I am delighted with results. (Reviewed April 2015)
A very good job done, Quick clean and professional - Very pleased!
(Reviewed December 2014)
Very good and kept us advised before and during the work.
(Reviewed December 2014)
Excellent service, workers excellent, explained everything fantastic work. Very pleased (Reviewed December 2014)
Site left clean and tidy. Good service at all levels (Reviewed December 2014)
Job done at time arranged, very competent and friendly crew. Good administrative backup. Excellent (Reviewed December 2014)
Job was completed as required, and on time, as agreed/ Installers were helpful and pleasant (Reviewed December 2014)
No pressure sales. Explained the process at Bath & West show. Very impressed with product and work force who laid new insulation sheets and finst surface. Attended to new rood surface at earliest opportunity once receiving my order. (Reviewed December 2014)
Very good service (Reviewed December 2014)
Used them twice and on both occasions we cannot fault there work - excellent.
The second time they got very wet but carried on until job completed and leak cured - great (Reviewed December 2014)
Fantastic service, very friendly and a competitive price (Reviewed October 2014)
Overall an excellent job (Reviewed October 2014)
Doubtful we will need to use this company again, with a 25 year guarantee. This will put me well into the 100\'s!! (Reviewed October 2014)
Very nice people to deal with, and the result of the work done - Excellent (Reviewed October 2014)
Job well done (Reviewed October 2014)
Job looks good, only time wil tell ! (Reviewed October 2014)
Excellent service from start to finish (Reviewed October 2014)
Workmen on time, clean tidy and helpful (Reviewed October 2014)
A very professional company. (Reviewed October 2014)