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Vetted and approved by Trading Standards
Monitored for customer service
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Qualified, insured & reference checked
Overall Customer Rating
01256 323165
February 2005
380 Worting Road
Basingstoke
Hampshire
RG22 5DZ
N/A miles from your postcode
Funeral Services - Funeral Directors/Undertakers
Stonemasons - Monumental / Memorials / Headstones
Based on 534 reviews
Exceptional! At a very difficult time all the staff were thoughtful, kind, sensitive and efficient. On the day, unobtrusive, but there to support me when needed. Calm and just perfect. Thank you so much. (Reviewed October 2023)
Kind, compassionate and very professional. (Reviewed October 2023)
S&P made the whole process of arranging my wife's funeral as painless as possible. They couldn't have been more helpful. (Reviewed October 2023)
Very very good. All so very kind. (Reviewed October 2023)
Spencer and Peyton provide a professional, caring and expert service. They combine compassion and guidance when their clients are grieving. Thank you to all staff. (Reviewed October 2023)
Excellent service. Could not have been any better, staff were wonderful. (Reviewed September 2023)
Sympathetic, efficient, friendly and helpful support in handling my son's funeral. (Reviewed September 2023)
The service on the day was excellent. As my brother had no funds or spouse, it was I who had to fund the funeral with no help (I struggled too). I do think the council need to help. (Reviewed September 2023)
Exceeded all expectations. They were excellent. (Reviewed September 2023)
Excellent service, with that little bit extra. Sympathetic and understanding. (Reviewed September 2023)
All the staff were an amazing support when we lost my mum. They made sure every detail and request from the family was covered. Very professional and caring team. Would definitely recommend them, as they helped make a difficult situation easier, and made sure Mum had the send off she deserved.
(Reviewed September 2023)
Sensitive efficiency & smiles. (Reviewed September 2023)
Absolutely perfect. Had used them before so was first choice. (Reviewed September 2023)
Very high standard of service. (Reviewed July 2023)
Excellent service. Very kind. (Reviewed July 2023)
Excellent from all concerned. (Reviewed July 2023)
Excellent - very professional. (Reviewed July 2023)
It was my dad's funeral. From the receptionist to Scott who managed our service, it was extremely personal and professional. (Reviewed July 2023)
Excellent. (Reviewed July 2023)
Excellent service. We have used them before and will use them again. (Reviewed July 2023)
I found the business very good and very professional. I would recommend them to other people. (Reviewed July 2023)
An excellent and compassionate service in all aspects, at all stages. Thank you. (Reviewed July 2023)
The service we received was excellent. They were very kind, caring & compassionate. Good advice & help given. (Reviewed June 2023)
Spencer & Peyton chosen as we knew of their reputation, having lived in Basingstoke for many years before our move to France and last used their service in 1999. They exceeded our expectations, were very kind, caring & compassionate and nothing too much trouble. They made our Loss more bearable and we cannot thank them enough, also for the lovely celebrant they recommended to us. (Reviewed June 2023)
Excellent (Reviewed May 2023)
The service received was second to none, at a time when one can be struggling, the sympathetic guidance and attention was so very reassuring and welcome! (Reviewed May 2023)
Impeccable service and level of care. All staff very helpful at a very difficult time. Dignified, respectful care. Could not be faulted. Excellent. (Reviewed May 2023)
Excellent caring service. Couldn't have wished for anything better. Thoroughly recommend. (Reviewed May 2023)
This family company were exemplary very caring and helpful right way through the process. would not hesitate to use again (Reviewed May 2023)
service and communication excellent very smooth process very professional flowers arrived onsite perfect (Reviewed May 2023)
Excellent service and very caring in all details (Reviewed May 2023)
The service our family received was exceptional. We have used before & the standard of care & understanding is the best. Very happy throughout the whole process. (Reviewed May 2023)
Excellent service, 1st class in every way. Have used before, would recommend to other. (Reviewed March 2023)
Excellent care, advice & attention to guide us through a distressing day. (Reviewed March 2023)
Excellent service at a v difficult time. Clear explanation and understanding of cost. (Reviewed March 2023)
Excellent service and felt supported. (Reviewed February 2023)
Efficient, friendly and caring at a difficult time. (Reviewed February 2023)
Excellent service all round (Reviewed February 2023)
We had exceptional service from Spencer & Peyton, beginning with my 1st call on a Sunday. It was followed up immediately. We were very pleased with the handling of my mum's death & subsequent service. Huge thanks! (Reviewed January 2023)
The service we received was outstanding. (Reviewed January 2023)
Excellent friendly & professional service. (Reviewed January 2023)
The professional yet sympathetic organising of my husband's funeral by the staff at Spencer & Peyton was superb. (Reviewed January 2023)
Exceptionally kind and helpful. Helped with every little detail. Always happy to answer all our questions. Lovely people. (Reviewed January 2023)
Extremely thoughtful and kind at such a sad time. The whole planning for the funeral (crenation) was very detailed and no sales pressure. Help given with absolutely everything. I highly recommend this funeral directors. Scott looked after us, a lovely man with very high standards. (Reviewed January 2023)
Their expertise were immaculate. Very polite and cared and looked after my husband's body. Was fantastic. Would recommend to family and friends. (Reviewed January 2023)
Excellent service from Spencer & Peyton when my dad died. Caring + thoughtful. (Reviewed January 2023)
Having lost a loved one they were very caring and took away the burden of organising a funeral, excellent service could not wish for better. (Reviewed December 2022)
Scott was excellent throughout the process of my sister's funeral. He was extremely helpful and very quick to respond by phone or email to any queries we had. I thoroughly recommend their services. (Reviewed December 2022)
Spencer & Peyton provide a very professional and compassionate service. They made a very difficult time easier to cope with, being there to guide us through each & every step. Highly recommend them. (Reviewed December 2022)
Funeral arrangements carried out sensitively and very professionally. (Reviewed December 2022)
Outstanding service over several weeks after my wife died. They showed total patience, understanding and did not show any pressure to complete over a range of elements for completion to finality. (Reviewed November 2022)
Excellent level of service. (Reviewed November 2022)
Efficient, kind, considerate and respectful (Reviewed October 2022)
Scott and the team were so supportive and patient at all stages of dealing with my father's funeral. It made this difficult experience easier to go through. (Reviewed October 2022)
Sensitive, kind, caring, friendly and helpful staff. (Reviewed September 2022)
Caring professional, friendly, excellent service from initial contact to final invoice. Their care and professionalism was outstanding. (Reviewed September 2022)
The company was very helpful and guided me. (Reviewed September 2022)
Caring and professional. All my questions answered, nothing was too much trouble. I would highly recommend this company. (Reviewed September 2022)
Excellent help and advice. All requirements were carried out very well indeed. (Reviewed September 2022)
Scott was amazing. He had lots of empathy and compassion. The company did my dad proud for his last goodbye. Thank you all so much (Reviewed September 2022)
The service was carried out with compassion and sensitivity
and I chose the company because the family had previously
used them. A first class service. (Reviewed September 2022)
Couldn't put into words how fantastic the service we received was at a very sad time for our family. Scott and the team were there for us every step of the way and nothing was too much trouble. (Reviewed September 2022)
Very good (Reviewed August 2022)
Very professional service at all times from all employees (Reviewed August 2022)
Excellent (Reviewed August 2022)
If only all businesses were as helpful (Reviewed August 2022)
The service was for a funeral - I really couldn't fault them. (Reviewed July 2022)
They were a lovely, down to earth company / family to deal with at such an emotional time. (Reviewed July 2022)
The service was amazing. They were patient and kind and explained everything to me. (Reviewed July 2022)
It was a funeral and they were very sympathetic, and did all I asked. The coffin bearers were good and John, the man in charge, was excellent. (Reviewed June 2022)
Scott was amazing. He helped with everything & on the day he was so good & all his staff were as well. (Reviewed June 2022)
Everyone was very kind and helpful. All the family's wishes were carried out sympathetically. (Reviewed June 2022)
Wonderful service, very informative and helpful and friendly. (Reviewed June 2022)
Excellent support and interactions with all the team. (Reviewed May 2022)
The best service I would expect as I have used them previously. I wouldn't go anywhere else. (Reviewed May 2022)
They were very caring and made everything run very smoothly. (Reviewed May 2022)
Professional (Reviewed May 2022)
Excellent; extremely professional while being genuinely kind and caring. Would highly recommend. (Reviewed May 2022)
Brilliant! Everyone was very caring, kind and understanding. No pressure to make decisions quickly or buy lots of extras. (Reviewed May 2022)
Excellent service. Friendly. Compassionate. Highly recommend. (Reviewed May 2022)
Exemplary - just what was needed - precise but with minimum of fuss. (Reviewed May 2022)
Professional & caring. (Reviewed May 2022)
Fantastic, professional, caring and respectful. (Reviewed May 2022)
Excellent from start to finish. Very sympathetic and helpful. (Reviewed May 2022)
Excellent service and support at a very difficult time. (Reviewed April 2022)
Excellent - even able to make last minute change to casket (Reviewed March 2022)
Caring, sensitive and discreet (Reviewed March 2022)
An excellent service. (Reviewed March 2022)
The care, understanding, gentle and professional approach shown by everyone at Spencer & Peyton shone through for the funeral of my late wife and was very much appreciated.
(Reviewed March 2022)
Despite everything having to be done from a distance it all went extremely smoothly and Spencer & Peyton did their utmost to keep it that way. (Reviewed March 2022)
Excellent service, made things so much easier and less stressful at a very emotional time. (Reviewed February 2022)
This company helped me at what was a very difficult and emotional time to arrange my husband's funeral and turn it into a memorable day. (Reviewed February 2022)
Excellent (Reviewed January 2022)
Excellent service. Very helpful and kept fully informed. Very professional but also friendly. (Reviewed January 2022)
Excellent, from start to finish the level of sympathy. Professionalism and knowledge was outstanding. Can definitely recommend if a funeral is needed. (Reviewed January 2022)
. (Reviewed January 2022)
They go above and beyond to assist at a very emotional time. (Reviewed December 2021)
A very excellent service at a very hard time for our family. Dealt with care and understanding. (Reviewed December 2021)
Excellent, very personal and professional. (Reviewed December 2021)
Excellent service dealing with the family, all made as easy as possible. (Reviewed November 2021)
The level of service we received was fantastic. (Reviewed November 2021)
Excellent. Nothing too much trouble. Comforting at difficult time and reassuring. Picked as family concern for generations. Helpful advice. (Reviewed November 2021)
Excellent, cannot recommend highly enough. (Reviewed November 2021)
Spencer and Peyton looked after my daughter in October 2021 with courtesy, dignity and compassion. They treated her and me with the greatest respect and I was comforted that Victoria was safe and well cared for. They made a horrible situation less horrible and I thank them for that from the bottom of my heart. (Reviewed November 2021)
First class (Reviewed October 2021)
The service from Spencer and Peyton was exemplary. Particularly Katie, who went above and beyond. (Reviewed October 2021)
Absolutely outstanding service and personal care for myself and my family with my late husband's funeral. (Reviewed October 2021)
Excellent service, kindly and sympathetic manner, excellent communications (Reviewed October 2021)
Spencer & Peyton provided us with an excellent service.
From our initial phone contact when my mother died at home to the funeral and beyond, Spencer & Peyton guided us through every process, offering help, comfort and professionalism, and taking as much of the burden as they could, ensuring nothing was forgotten or overlooked. I can't praise them enough. (Reviewed September 2021)
S & P were very sympathetic and helpful at a very difficult time for the family. (Reviewed September 2021)
Outstanding support throughout. Very caring, very professional.
Treated our departed loved one with respect. Highly recommend. (Reviewed September 2021)
They were all very thorough in the preparation for the service on the day. They were very kind, thoughtful and helpful and nothing was too much trouble. (Reviewed September 2021)
Excellent service - professional, caring and thoughtful at all times. (Reviewed September 2021)
Absolutely excellent, kind & caring. (Reviewed August 2021)
This company is a first class family run funeral directors. They are kind, considerate and thoughtful in what they do. (Reviewed August 2021)
Very professional, caring and sensitive. I never felt hurried or overwhelmed with information. Absolutely 100% recommend them. (Reviewed August 2021)
We were gently guided through a difficult process when we needed guidance. (Reviewed August 2021)
Excellent in every aspect. (Reviewed August 2021)
Thank you for the excellent service prior to the funeral of Mark, the actual funeral, in fact everything Spencer & Peyton provides. (Reviewed August 2021)
Excellent and sensitive service provided. (Reviewed July 2021)
Darren and co were very polite and professional at all times. Everything about my sister's care while she was with Spencer and Peyton, I couldn't fault. Excellent professionalism. (Reviewed July 2021)
Excellent. Very efficient throughout, considering it was such a sad time. (Reviewed July 2021)
Very personal, caring and organised. (Reviewed July 2021)
Absolutely fantastic, extremely friendly and very helpful and thoughtful. (Reviewed July 2021)
Even with COVID restrictions and limited face to face appointments, I had excellent and compassionate service on the death of my husband. (Reviewed June 2021)
Excellent service. Felt very well supported at a difficult time. (Reviewed May 2021)
Did a funeral plan with this company for my mum. They were excellent in every way. (Reviewed May 2021)
They very kindly looked after my husband. I found them to be very understanding, very sensitive and helped me with the funeral with the minimal amount of fuss or stress to myself. (Reviewed May 2021)
Very god. (Reviewed May 2021)
1st class service, by all members of staff. (Reviewed April 2021)
Excellent level of service throughout - they assisted me greatly at a very difficult time. I cannot praise them enough. (Reviewed April 2021)
Excellent (Reviewed April 2021)
Arranging a funeral is a very difficult time. Spencer & Peyton took any worries and stress away from us by dealing with everything. Every member of staff was compassionate, caring, patient and very efficient. All ran very smoothly. Would highly recommend. (Reviewed April 2021)
Excellent service efficient but caring and excellent attention to detail and friendly professional staff. (Reviewed March 2021)
I found Spencer & Peyton a very kind and caring family business.
Very professional. (Reviewed March 2021)
Excellent. Responsive, caring & efficient. (Reviewed March 2021)
Excellent service.
We were kept informed at every step.
Very professional and sincere. (Reviewed March 2021)
Could not be faulted given covid restrictions (Reviewed March 2021)
Excellent service, friendly & reliable (Reviewed March 2021)
Excellent (Reviewed March 2021)
Excellent personal service received during Covid and sad times.
Highly recommended !! (Reviewed March 2021)
All communications & dealings with company were very professional. Staff were sensitive & dignified. A pleasure to deal with this company (Reviewed March 2021)
Very professional, caring and supportive throughout a very difficult time. Really helped make decision making much easier. (Reviewed February 2021)
I cannot express how impressed I am with Spencer Peyton Ltd. Every member of the team is helpful & courteous. I have now arranged 3 funerals with them. (Reviewed February 2021)
Throughout this service, my faith in customer service has been restored from the first point of contact with Katy and then with Scott to the last letter. Utmost courtesy and dignity to mum and our family (Reviewed January 2021)
Excellent. Used twice in six months as sadly both parents died (Reviewed January 2021)
Sensitive, caring and respectful (Reviewed January 2021)
An excellent personal and profesional service at a difficult time and COVID-19. (Reviewed December 2020)
Excellent service with great dignity. (Reviewed October 2020)
The service I received was truly wonderful - all the help you could wish for at a very difficult time. (Reviewed September 2020)
Excellent - professional and caring. Calm, comforting and efficient. (Reviewed August 2020)
Brilliant, first class. (Reviewed August 2020)
Service was excellent. (Reviewed July 2020)
Excellent, friendly service but compassionate too. (Reviewed July 2020)
Excellent & efficient. (Reviewed July 2020)
Excellent in every respect. (Reviewed July 2020)
Very good, all staff were very caring and helpful in these very difficult times. (Reviewed July 2020)
Excellent. (Reviewed July 2020)
The service for the circumstances was outstanding. (Reviewed July 2020)
Fantastic service. Very compassionate. Did their very best to provide a caring and loving service during COVID pandemic. (Reviewed June 2020)
Excellent throughout in view of current restrictions. (Reviewed June 2020)
Excellent & efficient (Reviewed May 2020)
Excellent in every respect. (Reviewed May 2020)
Very good. All staff were very caring and helpful in these very difficult times. (Reviewed May 2020)
Highly professional and considerate service, especially at this difficult time (COVID 9) (Reviewed May 2020)
Very kind. Perfect in every way. (Reviewed May 2020)
We received a thoroughly first class service. I don't think they could've done any more. x (Reviewed May 2020)
Excellent. Very kind and helpful. (Reviewed May 2020)
Service was excellent. (Reviewed May 2020)
Excellent, friendly service, but compassionate too (Reviewed May 2020)
During this difficult time, Spencer & Peyton staff were wonderful. (Reviewed May 2020)
Excellent (Reviewed April 2020)
Excellent service from very understanding professional staff (Reviewed April 2020)
Very good. (Reviewed April 2020)
From start to finish S&P were outstanding. They made everything run perfectly, showed such compassion and put our minds at rest. Safe pair of hands. Outstanding. (Reviewed March 2020)
Sincere and full of compassion, true professional advice. (Reviewed March 2020)
Excellent. (Reviewed March 2020)
In very difficult circumstances, Spencer & Peyton delivered a stress-free and thoroughly professional service. They took care of everything and did so with due care and attention. Highly recommended. (Reviewed March 2020)
Excellent; reassuring, calm, thoughtful and professional. Could not fault it. (Reviewed February 2020)
Excellent service. (Reviewed February 2020)
Such a helpful company - going beyond and above. Thank you. (Reviewed February 2020)
Funeral Services. Very good personal service. Very calm without being too 'unctuous'. (Reviewed February 2020)
Very professional and well organised. Left everythin the them and all went very smoothly. (Reviewed February 2020)
The level of service was excellent. (Reviewed February 2020)
Excellent. (Reviewed January 2020)
Fantastic service from the start showing empathy and consideration. No rush to make decisions immediately and offered helpful advice making a difficult situation as easy as possible. (Reviewed January 2020)
First class company. (Reviewed December 2019)
Fantastic service and very professional. (Reviewed December 2019)
At such a difficult time, it was so appreciated having solid and caring guidance from first contact through all aspects of arranging dad's funeral. Sufficient time & patience were devoted to us, all covered expeditiously. (Reviewed December 2019)
Excellent service throughout. Thoroughly recommended. (Reviewed November 2019)
Excellent service from start to finish. (Reviewed November 2019)
Having to see to Mum's funeral seemed daunting having never done this before. But everyone there was so kind. Scott guided us from start to finish. Otherwise I have no idea how we would have coped. (Reviewed November 2019)
Professional and kind throughout. I felt my husband was safe and cared for. (Reviewed November 2019)
The service I received could not have been better, very polite, kind, thoughtful. 10/10 (Reviewed October 2019)
First class, very professional (Reviewed October 2019)
Exceptional service from start to finish. The staff were very thoughtful and caring throughout funeral arrangements. (Reviewed October 2019)
Excellent, exceeded all expectations. (Reviewed October 2019)
Professional in every respect. (Reviewed October 2019)
Excellent from the initial contact until the final ceremony occurred. Supported the family throughout. (Reviewed September 2019)
Totally perfect in every way. (Reviewed September 2019)
Fantastic service from Spencer & Peyton. (Reviewed September 2019)
First-class services provided throughout the whole process. (Reviewed September 2019)
Kind, reassuring and excellent service. Will recommend you to all. (Reviewed September 2019)
It was very, very good.
Very helpful and caring (just what you really need). (Reviewed September 2019)
Always very caring and helpful at a very stressful time. (Reviewed September 2019)
Darren our Funeral Director was fantastic making sure we were OK every step of the way. Even went above what he was being paid for by reading a poem at the grave when burying the ashes. (Reviewed September 2019)
A very professional and caring approach. I felt very supported throughout a difficult time. The service was impeccable. Thank you to Scott Matthews and team. (Reviewed September 2019)
A very helpful, understanding, flexible and professional level of service. Grateful thanks to all the staff. (Reviewed August 2019)
Very polite, professional service. (Reviewed August 2019)
This is the third time I have used Spencer & Peyton. They never fail to be the best at comfort, assistance & guidance. (Reviewed August 2019)
Very helpful & sympathetic at a difficult time . I am 87. (Reviewed July 2019)
Absolutely excellent in all respects. (Reviewed July 2019)
From the moment we called at 4am the service we received was excellent. The whole difficult experience of arranging a funeral was eased by their considerate actions. (Reviewed June 2019)
The service was excellent at all stages. (Reviewed June 2019)
Excellent! At a very difficult time. (Reviewed May 2019)
The service all the funeral arrangements were excellent. (Reviewed May 2019)
Following the death of my husband S&P made all arrangements for the funeral. They were professional, good value, no "up-selling", respectful, efficient. (Reviewed May 2019)
They helped us through every step, keeping us updated and making sure we were OK. Sympathetic, friendly, couldn't help us enough. (Reviewed May 2019)
Very clear instructions and very helpful. Very dignified and caring - I would recommend to friends and family. (Reviewed May 2019)
The care and dignity shown to all the family and guests was excellent. The respect shown to my late husband was beyond words.
Thank you so much. (Reviewed May 2019)
Excellent service (Reviewed May 2019)
Service was excellent from start to finish. Could not be faulted. Would strongly recommend. (Reviewed May 2019)
The level of service could not have been any better.
Thank you to all the staff. (Reviewed April 2019)
Excellent - very caring and thoughtful. (Reviewed April 2019)
The service was sensitive and faultless. I have no experience to comment on value for money. (Reviewed March 2019)
Excellent. Friendly, supportive and professional. (Reviewed March 2019)
Lovely service. Kind and caring. (Reviewed March 2019)
A very professional approach considering the circumstances.
Much appreciated. (Reviewed March 2019)
The help and service given was the best. I would have been lost without their help. (Reviewed March 2019)
Excellent service. Made me feel like family.
Lovely people. (Reviewed February 2019)
Wonderful caring service received from all at the company. I want to especially mention Daren. Very gentle service, not 'pushy' in any way. (Reviewed February 2019)
First class in all aspects. Everything carried out with consideration and compassion. Totally recommend. (Reviewed February 2019)
We received an excellent, professional and efficient service. (Reviewed January 2019)
Absolutely brilliant. Everyone was great. (Reviewed January 2019)
Professional, caring, respectful and helpful. My Nan was looked after, with how she wanted. I would recommend them. (Reviewed January 2019)
Top class service - so kind, considerate & professional at such a sad time. Would highly recommend. (Reviewed January 2019)
Excellent & compassionate service at a very difficult time. (Reviewed January 2019)
Absolutely 1st class, compassionate, respectful & professional. (Reviewed December 2018)
The level of service was excellent - both personal and highly professional. They were caring and covered all the bases, marking sure every detail was taken care of. (Reviewed December 2018)
Excellent service and very helpful. (Reviewed November 2018)
Excellent service, friendly, kindness from everyone who dealt with me. (Reviewed November 2018)
Excellent. Always use Spencer & Peyton (3 times now) & always excellent to deal with. (Reviewed November 2018)
In such sad circumstances the service was excellent from beginning to end. Sympathetic, efficient and above all very helpful and understanding. All the staff were lovely. (Reviewed November 2018)
Excellent service, would recommend them completely. (Reviewed November 2018)
First Class. (Reviewed November 2018)
Fantastic. (Reviewed November 2018)
Exemplary. Respectful, straightforward, thoughtful and supportive. (Reviewed October 2018)
Would definitely recommend company. Very kind and understanding staff. (Reviewed October 2018)
Excellent in every respect. Faultless and very caring. (Reviewed October 2018)
Very professional and caring service provided when we were experiencing a sad and difficult time. (Reviewed October 2018)
Could not have been better from start to finish always available to help and advise. I was charged a reasonable price, also they put in many small extras which meant a lot and advised on people to do other things. (Reviewed September 2018)
Professional, informative helpful kind service. (Reviewed September 2018)
Caring professionalism excellent. (Reviewed September 2018)
Very exceptional, friendly and compassionate company made us feel special. (Reviewed September 2018)
Excellent service from all members of staff. (Reviewed September 2018)
The service was very high, Scott was very helpful in every way. (Reviewed September 2018)
They were excellent and caring. I would fully recommend them to anyone to arrange a funeral. (Reviewed August 2018)
Very well respected right from the start. Helped us deal with a difficult family funeral. (Reviewed August 2018)
Very good indeed. (Reviewed August 2018)
Jon and his team made this very difficult time as easy as they could, as they did for my mothers funeral. (Reviewed July 2018)
Very caring and helpful service. (Reviewed July 2018)
At a very distressing time, we found the level of service excellent. (Reviewed July 2018)
Efficient, caring and understanding. (Reviewed July 2018)
All the staff were incredibly kind, helpful and understanding throughout the arrangements and afterwards. (Reviewed July 2018)
We found John Harns and everyone at Spencer and Peyton very helpful and understanding at our time of recent loss. (Reviewed June 2018)
Wonderful, very kind, caring and helpful. (Reviewed June 2018)
It was excellent, everyone we spoke to and dealt with was really good, friendly, helpful and thoroughly professional. (Reviewed June 2018)
This was my first experience of purchasing a funeral. The company, it's staff and the event itself were exemplary, went beyond all possible expectations, a massive thank you for an exceptional performance. Brilliant. (Reviewed May 2018)
We received a very compassionate and professional service from Darren and team. (Reviewed May 2018)
The service we received from them was brilliant, very thoughtful, caring and well organised, thank you. (Reviewed May 2018)
Whenever I needed advice it was always given with consideration which could have been difficult owing to the distance from the office to myself. (Reviewed May 2018)
We had excellent service. Both Scott and Darren were most helpful in difficult circumstances for us. (Reviewed May 2018)
An excellent, warm, efficient service conducted with upmost professionalism. (Reviewed April 2018)
Service was excellent. (Reviewed April 2018)
Excellent throughout! (Reviewed April 2018)
Amazing service, every detail is perfection. So kind and considerate, truly professional. (Reviewed April 2018)
Considerate, friendly, organised and helpful. (Reviewed April 2018)
Could not fault the service, they went above and beyond. (Reviewed April 2018)
Excellent service provided. Thank you. (Reviewed April 2018)
The support and service was perfectly judged. We felt we had all the information at the right time. We never felt rushed to make any decisions and yet we always felt comfortable that everything was in hand and would be ready on the day. (Reviewed March 2018)
Excellent - sensitive and caring. (Reviewed March 2018)
Excellent service throughout, very professional. (Reviewed March 2018)
Spencer and Peyton provided an excellent service. Their fixed price package was excellent value and avoided the need for difficult choices having to be made at a difficult time. (Reviewed March 2018)
Excellent service. (Reviewed March 2018)
Excellent, professional service. Made the difficult task of arranging a funeral very straight forward. (Reviewed March 2018)
The service was impeccable. Everyone from the firm or recommended by the firm was respectful and supportive throughout. (Reviewed March 2018)
Professional and wonderful. (Reviewed February 2018)
Excellent service, very friendly, all our needs were catered for. (Reviewed February 2018)
Excellent all round. (Reviewed February 2018)
Everything was excellent and the people were very helpful and caring towards me and all my family and friends. (Reviewed February 2018)
We had a very good service. Everyone was very helpful and caring. (Reviewed February 2018)
Absolutely fantastic service & respectful at a time when it was most difficult. The staff were amazing. (Reviewed January 2018)
Exceptionally thoughtful and caring. (Reviewed January 2018)
All the staff were very courteous but sympathetic, extremely helpful. (Reviewed January 2018)
Absolutely first class. I could not speak more highly of them. Compassionate, efficient and sympathetic. (Reviewed January 2018)
Excellent. (Reviewed January 2018)
A beautify, tasteful service presented with sensitivity and sincerity for my husband Colin. A difficult day made comforting. (Reviewed January 2018)
Myself and my family could not be more grateful for the outstanding, considerate and professional service we received at every stage from Jon and his team at Spencer and Peyton Ltd. Thank you. (Reviewed January 2018)
Friendly, sympathetic, professional service. Funeral arrangements were all made in a very supportive manner. (Reviewed January 2018)
Absolutely excellent! (Reviewed January 2018)
Excellent. 100% (Reviewed December 2017)
As expected. (Reviewed December 2017)
Outstanding. (Reviewed December 2017)
Jon Harris and his team at Spencer & Peyton delivered an outstanding service. This is the third time we have used them. (Reviewed December 2017)
Excellent service, Very caring and helpful. (Reviewed November 2017)
Truly excellent service - flawless. (Reviewed November 2017)
Could not be better. (Reviewed November 2017)
A very excellent service. (Reviewed November 2017)
Excellent service.
Exceeding all expectations. (Reviewed October 2017)
Darren was very sensitive and compassionate when we met him to discuss our mothers funeral. Also on the day the members of staff were very supportive.
Would not hesitate to recommend them. (Reviewed October 2017)
Excellent service. (Reviewed October 2017)
Excellent service with a personal and understanding touch. (Reviewed October 2017)
On arriving at business, the staff made us very welcome and comfortable. Explained everything in a tasteful and compassionate manner. Received full attention. (Reviewed October 2017)
Fantastic. (Reviewed October 2017)
Very good service, 10/10. (Reviewed October 2017)
Service was so caring and helpful, made the sad time so comforting - the staff were excellent. (Reviewed October 2017)
At such a sad time, I received such a wonderful service, everything was taken care of with such sensitivity. (Reviewed October 2017)
Professional, compassionate and courteous throughout. (Reviewed September 2017)
Brilliant, very calming and professional. (Reviewed September 2017)
Excellent service. (Reviewed September 2017)
All round excellent friendly service. Very helpful at a difficult time and made everything so much easier. Thank you (Reviewed September 2017)
Excellent from start to finish (Reviewed September 2017)
Spencer & Peyton were very friendly understanding and efficient.
It was nice that we dealt with the same person throughout and he attended on the day of the funeral too (Reviewed September 2017)
Meticulous attention to detail, without losing the compassionate touch. (Reviewed September 2017)
From start to finish the standard of making funeral arrangements, attention to detail and the level of customer care was outstanding. I have used Spencer & Peyton Ltd services on 2 previous occasions & would not hesitate to do so again. (Reviewed September 2017)
Fantastic.
Made our day so much better. (Reviewed August 2017)
Could not be better (Reviewed August 2017)
Fantastic undertakers, very understanding and nothing was too much. (Reviewed August 2017)
I cannot rate the professional and caring staff highly enough. When I had to make decisions, I was never hurried or pushed into anything. The respect they shower at this difficult time could not be bettered. (Reviewed August 2017)
Excellent service. (Reviewed August 2017)
First class service from everyone involved - extremely helpful and professional. A*** Would recommend. (Reviewed August 2017)
Very professional, very respectful and every thing dealt with in a sympathetic manner. (Reviewed July 2017)
Excellent from start to finish. (Reviewed July 2017)
Professional and caring. Nothing was too much trouble. (Reviewed July 2017)
Excellent level of service in every way. (Reviewed July 2017)
Excellent support and service. (Reviewed July 2017)
Very pleased with the caring and personal service at a difficult time for the family. (Reviewed July 2017)
Spencer and Peyton Ltd took care of my mums funeral 2010, and my dads funeral 2017. The staff are polite, caring & compassionate. I am very grateful for all work they did. (Reviewed July 2017)
Caring, efficient and very respectful. (Reviewed June 2017)
Excellent at all times. (Reviewed June 2017)
All staff were warm and kind - important given our distress. The arrangements were made swiftly and carried out exactly as we wanted. The competence and assurance of the staff gave me confidence on a very difficult day. Thank you Darren and John. (Reviewed June 2017)
It was a really good service. Helped us when we were in distress. (Reviewed June 2017)
I couldn't fault it - they went out of their way to help and advise me. I wish every company operated in the same high standards. (Reviewed June 2017)
Great help and comfort in such a difficult time, excellent all round. (Reviewed June 2017)
We cannot rate high enough for the excellent care you took looking after my husband. (Reviewed June 2017)
Excellent from the moment we walked through the door. (Reviewed June 2017)
Excellent service, very considerate. Could not do anything more to help us at this sad time. (Reviewed May 2017)
The level of service I received was excellent from my first phone call to the last settlement of the account. (Reviewed May 2017)
I had 100% service from this company, very caring and very professional. (Reviewed May 2017)
The company gave us great service and treated us as if we really mattered to them. (Reviewed May 2017)
The kindness and professionalism of all the staff and the service they provide is excellent. Nothing is a problem and the attention to detail ensures a worry free day. Cannot praise highly enough. (Reviewed May 2017)
Top draw - Friendly - respectful - advisory - all that one can expect from a 'top company'. (Reviewed May 2017)
Very good. (Reviewed April 2017)
From day 1, nothing was too much trouble, put us at ease and helped us through a difficult time. (Reviewed April 2017)
Very good, king, caring, thoughtful people. (Reviewed April 2017)
At a time of great upset and upheaval, Darren, Martin and the S&P team were magnificent. (Reviewed April 2017)
Used this company before and very pleased with the service provided. (Reviewed April 2017)
This is the third occasion I have used this company. Service was exemplary, staff very caring, thoughtful and helpful. (Reviewed April 2017)
Professional and understanding. (Reviewed April 2017)
Very helpful and supportive at a difficult time. (Reviewed March 2017)
Very good at a difficult time! (Reviewed March 2017)
Outstanding. Scott was brilliant. (Reviewed March 2017)
I cannot recommend them enough. At the worst of times, they were sensitive, supportive, understanding of me & my family. They really listen & I honestly don't know how I would have managed to organise everything without them. (Reviewed March 2017)
Excellent, could not do enough at a difficult time. (Reviewed February 2017)
This is the second time I have used these people and on each occasion i have found them to really push themselves and to provide you with the best. (Reviewed February 2017)
Excellent, supportive service throughout. Staff extremely courteous. Nothing too much trouble, sensitive and regular communications throughout, highly recommend. (Reviewed February 2017)
Fantastic again in every way, could not have made things easier or nicer, lovely people too. (Reviewed February 2017)
An excellent family run independent funeral directors. (Reviewed February 2017)
Excellent service. (Reviewed February 2017)
Courteous, professional, empathetic, helpful and informative. Respected our wishes with no pressures. (Reviewed February 2017)
Very caring family business at all times, also one to recommend at such sad times. (Reviewed February 2017)
I could not have asked for more. Professional, efficient and sensitive. (Reviewed February 2017)
Excellent. (Reviewed February 2017)
Exceptional and helpful service, took so much pressure off me. (Reviewed January 2017)
Faultless from start to finish, no stress and would recommend to family and friends. (Reviewed January 2017)
First class service from beginning to end. (Reviewed January 2017)
Exemplary (Reviewed January 2017)
Excellent compassionate and professional service. (Reviewed January 2017)
This company provided a very high level of service at a very sad time. Nothing was too much trouble and they were in contact at all times. (Reviewed January 2017)
Excellent. (Reviewed January 2017)
Professional and personal. Friendly family business. (Reviewed January 2017)
Excellent service, made the day so comfortable, no hassle and very helpful. (Reviewed January 2017)
Excellent (Reviewed January 2017)
I was very happy and grateful for the service John and his staff gave me and my late wife Penny. (Reviewed January 2017)
Personalised card, nice touch. (Reviewed January 2017)
Above and beyond what I expected. We have personally recommended them to two other interested people. (Reviewed December 2016)
Very professional but personal service. (Reviewed November 2016)
Excellent service - couldn't ask for better when we mourning our mother-in- law/mum/nan. (Reviewed November 2016)
Excellent, compassionate company, Darren was so caring, would highly recommend. (Reviewed November 2016)
First class in every way. (Reviewed November 2016)
The level of service I received was excellent. (Reviewed November 2016)
Excellent service all round. (Reviewed November 2016)
From the first meeting following our bereavement we were given all the help and advice we needed. Our thanks were not enough in my opinion. (Reviewed November 2016)
Any dealings with all the staff were very good. They are all helpful and calm. Always had an air of coping very well and taking control in very difficult situations. (Reviewed October 2016)
From start to finish this company was amazing. Efficient, kind and careful to follow all my requests. They also kept within my budget and did not pressure me to have more than I could afford.
I have told my family I want them for my funeral. (Reviewed October 2016)
Very sensitive handling of our situation. Excellent attention to detail. (Reviewed October 2016)
Managed the funerals for my late mother and father, very respectful, attentive and sensitive. (Reviewed October 2016)
This is the second time we have used Spencer and Peyton in just over a year. They deliver an excellent and professional service in every way. We would highly recommend them to anyone. (Reviewed October 2016)
Absolutely excellent. (Reviewed October 2016)
Excellent service. (Reviewed October 2016)
An excellent service carried out with care and understanding. This is the second occasion over 12 years and would happily recommend them with confidence. (Reviewed September 2016)
The level of service was second to none and the kindness and consideration which came with it was exemplary. (Reviewed September 2016)
Spencer and Peyton were fantastic, I cannot express in words how amazing they dealt with my Son's funeral, 10 out of 10. (Reviewed September 2016)
Spencer and Peyton were very, very good, They did my mothers funeral the way I wanted it to be, and treated us with respect, care and understanding, and all the staff were wonderful and very helpful. (Reviewed September 2016)
Scott was particularly kind and reactive when my sister became grief stricken just before the service. He rearranged the entry to the chapel and offered calming words. (Reviewed September 2016)
Spencer and Peyton provided our family with the most discreet, professional and supportive care at a time of great distress. (Reviewed August 2016)
Professional, excellent attention to detail, caring and friendly without being familiar. (Reviewed August 2016)
The level of service for my husbands funeral was outstanding from Spencer and Peyton. (Reviewed August 2016)
Excellent service. Very caring at a sensitive time. (Reviewed August 2016)
Excellent in a time of great sadness. All staff professional and caring. (Reviewed August 2016)
Brilliant service, thank you (Reviewed August 2016)
Excellent service. Dreading this occasion but the whole experience was unbelievable. So kind. (Reviewed August 2016)
Excellent. Very professional and caring. All the staff were kind and sympathetic. All arrangements ran smoothly. Highly recommended. (Reviewed July 2016)
It was my first time organising a funeral and they helped me all the way. Everything went without a hitch. I would recommend them to everyone. (Reviewed July 2016)
Professional, dignified and considerate, couldn't be bettered. (Reviewed July 2016)
Just the job, sensitive, sympathetic, efficient and job well done. (Reviewed July 2016)
Very professional from start to finish. Talked me through all the funeral details with empathy and a little humour - very good. (Reviewed July 2016)
Excellent, attentive, above and beyond expectations. (Reviewed June 2016)
Kind, proactive, reasonable, knowledgeable, helpful - booking my own funeral plan with them. (Reviewed June 2016)
Absolutely faultless service from Jon Harris and his team in dealing with the cremation of my late wife. (Reviewed June 2016)
Excellent, very courteous and professional. (Reviewed June 2016)
Excellent and professional. Their Scott Matthews was a credit to their business - personable and all charges explained up front. (Reviewed June 2016)
Excellent, polite, listened and advised as we had never had to use this kind of service before. (Reviewed June 2016)
Excellent. Nothing was too much trouble. Accommodated all my requests, all the staff very friendly and professional at all times. (Reviewed June 2016)
We used Spencer and Peyton to carry out the funeral service for my mother. The level of service they provided was excellent, so professional and very caring, very highly recommended. (Reviewed June 2016)
Excellent service, respect and dignity maintenance and all throughout from beginning to end of the service. (Reviewed June 2016)
Extremely professional and supportive at a very difficult time. (Reviewed June 2016)
At a difficult time Spencer and Peyton were absolutely brilliant, everything happened as expected with minimal upset to us. (Reviewed May 2016)
Professional, compassionate and efficient. Helped to make a difficult experience bearable. (Reviewed May 2016)
Provided a funeral in the highest possible manner. (Reviewed May 2016)
Excellent. (Reviewed May 2016)
Very efficient and supportive service. (Reviewed April 2016)
At a very difficult and distressing time every aspect of the service was outstanding. Dignity and respect at all times for my late husband and family members. (Reviewed April 2016)
Very compassionate staff, also very efficient with lots of lovely touches. (Reviewed April 2016)
We were extremely happy with the service provided. All the staff were polite caring and very helpful and nothing was too much trouble. (Reviewed April 2016)
Excellent, from start to finish, everyone was amazing, thank you particularly to Scott Matthews. (Reviewed April 2016)
Excellent service, would highly recommend. (Reviewed April 2016)
This company were very kind and sympathetic to your grief, nothing was too much trouble. (Reviewed April 2016)
They made the difficult task of a family bereavement so easy to deal with both kind and professional. (Reviewed April 2016)
Fantastic service received at this very difficult time for us all. (Reviewed March 2016)
Nothing was too much trouble, very caring but with a sense of humour too. Sensitive to our needs, never tried to over sell anything. (Reviewed March 2016)
A five star service, professional, friendly and caring advice and guidance throughout, highly recommend. (Reviewed March 2016)
Made a very sad job easy. (Reviewed March 2016)
As always from Spencer and Peyton, top service from Darren, I have no complaints whatsoever, we are very satisfied. (Reviewed March 2016)
At a difficult time they seemed to adjust their service to the individual. So cannot fault the service. Excellent. (Reviewed March 2016)
An excellent service in all respects, kind and considerate and very efficient. (Reviewed March 2016)
Excellent throughout. (Reviewed March 2016)
All staff at Spencer and Peyton Ltd, where both professional compassionate and went the extra mile to support myself and brother. This family run business is an example to others. (Reviewed March 2016)
These funeral directors couldn't have been more helpful at a time when your world is turned upside down. (Reviewed March 2016)
Outstanding service, great to be able to leave everything to Daren's professional services and not have to worry about a thing, and got just what I wanted. (Reviewed March 2016)
Unfortunately have had to use Spencer and Peyton three times in the past few months, Scott Matthews gave us the best service. (Reviewed March 2016)
Very kind and sympathetic at a very difficult time. Everything was explained slowly and carefully, and any questions we had were answered with patience. (Reviewed March 2016)
The service was excellent, everything went smoothly, thank you very much! (Reviewed February 2016)
We were very happy with everything. They arranged everything and made it as easy as possible. (Reviewed February 2016)
The family were very pleased with the care given to us all on the day and when making arrangements. (Reviewed February 2016)
Friendly and professional service. Everything was explained well and felt able to ask any necessary questions. (Reviewed February 2016)
It was as good as it good as it could've been on the day. (Reviewed February 2016)
Superb service cannot fault them in any way. I would recommend them to anyone. (Reviewed February 2016)
Excellent - sympathetically conducted throughout the process. (Reviewed February 2016)
Excellent, couldn't fault them. (Reviewed February 2016)
Absolutely first class. (Reviewed February 2016)
A different time, made better and excellent service. (Reviewed January 2016)
Excellent, thoughtful and efficient. (Reviewed November 2015)
Spencer and Peyton were very respectful but also very friendly and helpful. (Reviewed November 2015)
Excellent and outstanding service at a very upsetting time, very pleased. (Reviewed November 2015)
Excellent - efficient and sensitive service throughout. (Reviewed November 2015)
I could not have had better service. You looked after everything while i was in Canada. Much appreciated. (Reviewed October 2015)
They treated us with compassion removing all all stress. Scott dealt with everything professionally cannot thank them enough for the service they provided. (Reviewed September 2015)
Top quality funeral service. (Reviewed September 2015)
A fully comprehensive funeral director service for our late father. Friendly, compassionate and professional help at a sad time. Thank you. (Reviewed August 2015)
We recieved first class service with compassion and a very caring manner from John. (Reviewed August 2015)
Excellent service. Very nice people. Very caring. Everything went smoothly (Reviewed July 2015)
Very professional service at a very difficult time. Felt my husband was well cared and us as a family. Funeral was well organised and smooth running. (Reviewed May 2015)
All the staff involved worked above and beyond their duties - to accomodate me and my family in our terrible loss and the pain we were all suffering, they were all excellent! (Reviewed May 2015)
At such a difficult time, spencer and peyton were reassuring and considerate helping us to say goodbye. Everybody we dealt with was lovely. (Reviewed May 2015)
Very kind and compassionate, excellent service. (Reviewed March 2015)
All excellent, thank you. (Reviewed March 2015)
Professional services, arrangements and admin. (Reviewed March 2015)
Very good, compassionate and caring, I was made to feel my father was important to them, as well as me. Would recommend them. (Reviewed March 2015)
I've used this company twice now and received first class service on both occasions. (Reviewed January 2015)
Excellent efficiency and kindness arranging my fathers funeral. (Reviewed January 2015)
Faultless. Caring, compassionate, efficient. Nothing is too much trouble. Highly recommend. (Reviewed January 2015)
Very good professional and caring service (Reviewed January 2015)
A family business which is well run and extremely well organised. All staff were willing to listen and provide suggestions in compassionate and professional manner. I have no hesitation in recommending their service. (Reviewed January 2015)
Excellent, compassionate, very professional and efficient. As the business is also all on one site (flowers memorials etc.) it was ideal and less stressful. (Reviewed January 2015)
Darren Martin was wonderful in this approach and delivery of difficult service. Diala at Hook office lovely. (Reviewed January 2015)
Superb funeral, professional, friendly ideal in such emotional circumstances. Beautiful arranged goodbye for all our family. (Reviewed January 2015)
Excellent. (Reviewed January 2015)
We were very pleased with the service we received from Spencer and Peyton. (Reviewed January 2015)
Very professional and courteous. Just what was needed. (Reviewed January 2015)
The service was first class, nothing was too much trouble. (Reviewed December 2014)
Very caring and thoughtful. (Reviewed December 2014)
Spencer & Peyton funeral directors were very professional and very caring in what was a very upsetting and sad time for the family. (Reviewed October 2014)
Very Good (Reviewed October 2014)
Excellent and exactly as required and efficient. (Reviewed October 2014)
very well organized (Reviewed October 2014)
We received excellent service from S + P with caring, help and support from the very beginning to the moment when taken to the wake. We would throughly recommend this business. (Reviewed October 2014)
Spencer & Peyton Ltd were very helpful and thorough with the service provided. Which gave family and myself much comfort. (Reviewed October 2014)
Excellent service in arranging and executing my Dad\'s funeral. Thank you. (Reviewed October 2014)
I chose this funeral directors at random. They were sensitive, caring, very friendly. A lovely family firm. Excellent customer service. Nothing too much trouble. Cannot fault them. (Reviewed October 2014)
Very kind, compassionate & professional. (Reviewed October 2014)
Utterly appropriate. They listened and understood. Excelled in their execution. Unbelievable in this day and age. (Reviewed October 2014)
All I need to say is first class. (Reviewed October 2014)