Comments from consumers who have used this trader
Could not be better.
A very excellent service.
Exceeding all expectations.
Darren was very sensitive and compassionate when we met him to discuss our mothers funeral. Also on the day the members of staff were very supportive.
Would not hesitate to recommend them.
Excellent service with a personal and understanding touch.
On arriving at business, the staff made us very welcome and comfortable. Explained everything in a tasteful and compassionate manner. Received full attention.
Very good service, 10/10.
Service was so caring and helpful, made the sad time so comforting - the staff were excellent.
At such a sad time, I received such a wonderful service, everything was taken care of with such sensitivity.
Professional, compassionate and courteous throughout.
Brilliant, very calming and professional.
All round excellent friendly service. Very helpful at a difficult time and made everything so much easier. Thank you
Excellent from start to finish
Spencer & Peyton were very friendly understanding and efficient.
It was nice that we dealt with the same person throughout and he attended on the day of the funeral too
Meticulous attention to detail, without losing the compassionate touch.
From start to finish the standard of making funeral arrangements, attention to detail and the level of customer care was outstanding. I have used Spencer & Peyton Ltd services on 2 previous occasions & would not hesitate to do so again.
Made our day so much better.
Could not be better
Fantastic undertakers, very understanding and nothing was too much.
I cannot rate the professional and caring staff highly enough. When I had to make decisions, I was never hurried or pushed into anything. The respect they shower at this difficult time could not be bettered.
First class service from everyone involved - extremely helpful and professional. A*** Would recommend.
Very professional, very respectful and every thing dealt with in a sympathetic manner.
Excellent from start to finish.
Professional and caring. Nothing was too much trouble.
Excellent level of service in every way.
Excellent support and service.
Very pleased with the caring and personal service at a difficult time for the family.
Spencer and Peyton Ltd took care of my mums funeral 2010, and my dads funeral 2017. The staff are polite, caring & compassionate. I am very grateful for all work they did.
Caring, efficient and very respectful.
Excellent at all times.
All staff were warm and kind - important given our distress. The arrangements were made swiftly and carried out exactly as we wanted. The competence and assurance of the staff gave me confidence on a very difficult day. Thank you Darren and John.
It was a really good service. Helped us when we were in distress.
I couldn't fault it - they went out of their way to help and advise me. I wish every company operated in the same high standards.
Great help and comfort in such a difficult time, excellent all round.
We cannot rate high enough for the excellent care you took looking after my husband.
Excellent from the moment we walked through the door.
Excellent service, very considerate. Could not do anything more to help us at this sad time.
The level of service I received was excellent from my first phone call to the last settlement of the account.
I had 100% service from this company, very caring and very professional.
The company gave us great service and treated us as if we really mattered to them.
The kindness and professionalism of all the staff and the service they provide is excellent. Nothing is a problem and the attention to detail ensures a worry free day. Cannot praise highly enough.
Top draw - Friendly - respectful - advisory - all that one can expect from a 'top company'.
From day 1, nothing was too much trouble, put us at ease and helped us through a difficult time.
Very good, king, caring, thoughtful people.
At a time of great upset and upheaval, Darren, Martin and the S&P team were magnificent.
Used this company before and very pleased with the service provided.
This is the third occasion I have used this company. Service was exemplary, staff very caring, thoughtful and helpful.
Professional and understanding.
Very helpful and supportive at a difficult time.
Very good at a difficult time!
Outstanding. Scott was brilliant.
I cannot recommend them enough. At the worst of times, they were sensitive, supportive, understanding of me & my family. They really listen & I honestly don't know how I would have managed to organise everything without them.
Excellent, could not do enough at a difficult time.
This is the second time I have used these people and on each occasion i have found them to really push themselves and to provide you with the best.
Excellent, supportive service throughout. Staff extremely courteous. Nothing too much trouble, sensitive and regular communications throughout, highly recommend.
Fantastic again in every way, could not have made things easier or nicer, lovely people too.
An excellent family run independent funeral directors.
Courteous, professional, empathetic, helpful and informative. Respected our wishes with no pressures.
Very caring family business at all times, also one to recommend at such sad times.
I could not have asked for more. Professional, efficient and sensitive.
Exceptional and helpful service, took so much pressure off me.
Faultless from start to finish, no stress and would recommend to family and friends.
First class service from beginning to end.
Excellent compassionate and professional service.
This company provided a very high level of service at a very sad time. Nothing was too much trouble and they were in contact at all times.
Professional and personal. Friendly family business.
Excellent service, made the day so comfortable, no hassle and very helpful.
I was very happy and grateful for the service John and his staff gave me and my late wife Penny.
Personalised card, nice touch.
Above and beyond what I expected. We have personally recommended them to two other interested people.
Very professional but personal service.
Excellent service - couldn't ask for better when we mourning our mother-in- law/mum/nan.
Excellent, compassionate company, Darren was so caring, would highly recommend.
First class in every way.
The level of service I received was excellent.
Excellent service all round.
From the first meeting following our bereavement we were given all the help and advice we needed. Our thanks were not enough in my opinion.
Any dealings with all the staff were very good. They are all helpful and calm. Always had an air of coping very well and taking control in very difficult situations.
From start to finish this company was amazing. Efficient, kind and careful to follow all my requests. They also kept within my budget and did not pressure me to have more than I could afford.
I have told my family I want them for my funeral.
Very sensitive handling of our situation. Excellent attention to detail.
Managed the funerals for my late mother and father, very respectful, attentive and sensitive.
This is the second time we have used Spencer and Peyton in just over a year. They deliver an excellent and professional service in every way. We would highly recommend them to anyone.
An excellent service carried out with care and understanding. This is the second occasion over 12 years and would happily recommend them with confidence.
The level of service was second to none and the kindness and consideration which came with it was exemplary.
Spencer and Peyton were fantastic, I cannot express in words how amazing they dealt with my Son's funeral, 10 out of 10.
Spencer and Peyton were very, very good, They did my mothers funeral the way I wanted it to be, and treated us with respect, care and understanding, and all the staff were wonderful and very helpful.
Scott was particularly kind and reactive when my sister became grief stricken just before the service. He rearranged the entry to the chapel and offered calming words.
Spencer and Peyton provided our family with the most discreet, professional and supportive care at a time of great distress.
Professional, excellent attention to detail, caring and friendly without being familiar.
The level of service for my husbands funeral was outstanding from Spencer and Peyton.
Excellent service. Very caring at a sensitive time.
Excellent in a time of great sadness. All staff professional and caring.
Brilliant service, thank you
Excellent service. Dreading this occasion but the whole experience was unbelievable. So kind.
Excellent. Very professional and caring. All the staff were kind and sympathetic. All arrangements ran smoothly. Highly recommended.
It was my first time organising a funeral and they helped me all the way. Everything went without a hitch. I would recommend them to everyone.
Professional, dignified and considerate, couldn't be bettered.
Just the job, sensitive, sympathetic, efficient and job well done.
Very professional from start to finish. Talked me through all the funeral details with empathy and a little humour - very good.
Excellent, attentive, above and beyond expectations.
Kind, proactive, reasonable, knowledgeable, helpful - booking my own funeral plan with them.
Absolutely faultless service from Jon Harris and his team in dealing with the cremation of my late wife.
Excellent, very courteous and professional.
Excellent and professional. Their Scott Matthews was a credit to their business - personable and all charges explained up front.
Excellent, polite, listened and advised as we had never had to use this kind of service before.
Excellent. Nothing was too much trouble. Accommodated all my requests, all the staff very friendly and professional at all times.
We used Spencer and Peyton to carry out the funeral service for my mother. The level of service they provided was excellent, so professional and very caring, very highly recommended.
Excellent service, respect and dignity maintenance and all throughout from beginning to end of the service.
Extremely professional and supportive at a very difficult time.
At a difficult time Spencer and Peyton were absolutely brilliant, everything happened as expected with minimal upset to us.
Professional, compassionate and efficient. Helped to make a difficult experience bearable.
Provided a funeral in the highest possible manner.
Very efficient and supportive service.
At a very difficult and distressing time every aspect of the service was outstanding. Dignity and respect at all times for my late husband and family members.
Very compassionate staff, also very efficient with lots of lovely touches.
We were extremely happy with the service provided. All the staff were polite caring and very helpful and nothing was too much trouble.
Excellent, from start to finish, everyone was amazing, thank you particularly to Scott Matthews.
Excellent service, would highly recommend.
This company were very kind and sympathetic to your grief, nothing was too much trouble.
They made the difficult task of a family bereavement so easy to deal with both kind and professional.
Fantastic service received at this very difficult time for us all.
Nothing was too much trouble, very caring but with a sense of humour too. Sensitive to our needs, never tried to over sell anything.
A five star service, professional, friendly and caring advice and guidance throughout, highly recommend.
Made a very sad job easy.
As always from Spencer and Peyton, top service from Darren, I have no complaints whatsoever, we are very satisfied.
At a difficult time they seemed to adjust their service to the individual. So cannot fault the service. Excellent.
An excellent service in all respects, kind and considerate and very efficient.
All staff at Spencer and Peyton Ltd, where both professional compassionate and went the extra mile to support myself and brother. This family run business is an example to others.
These funeral directors couldn't have been more helpful at a time when your world is turned upside down.
Outstanding service, great to be able to leave everything to Daren's professional services and not have to worry about a thing, and got just what I wanted.
Unfortunately have had to use Spencer and Peyton three times in the past few months, Scott Matthews gave us the best service.
Very kind and sympathetic at a very difficult time. Everything was explained slowly and carefully, and any questions we had were answered with patience.
The service was excellent, everything went smoothly, thank you very much!
We were very happy with everything. They arranged everything and made it as easy as possible.
The family were very pleased with the care given to us all on the day and when making arrangements.
Friendly and professional service. Everything was explained well and felt able to ask any necessary questions.
It was as good as it good as it could've been on the day.
Superb service cannot fault them in any way. I would recommend them to anyone.
Excellent - sympathetically conducted throughout the process.
Excellent, couldn't fault them.
Absolutely first class.
A different time, made better and excellent service.
Excellent, thoughtful and efficient.
Spencer and Peyton were very respectful but also very friendly and helpful.
Excellent and outstanding service at a very upsetting time, very pleased.
Excellent - efficient and sensitive service throughout.
I could not have had better service. You looked after everything while i was in Canada. Much appreciated.
They treated us with compassion removing all all stress. Scott dealt with everything professionally cannot thank them enough for the service they provided.
Top quality funeral service.
A fully comprehensive funeral director service for our late father. Friendly, compassionate and professional help at a sad time. Thank you.
We recieved first class service with compassion and a very caring manner from John.
Excellent service. Very nice people. Very caring. Everything went smoothly
Very professional service at a very difficult time. Felt my husband was well cared and us as a family. Funeral was well organised and smooth running.
All the staff involved worked above and beyond their duties - to accomodate me and my family in our terrible loss and the pain we were all suffering, they were all excellent!
At such a difficult time, spencer and peyton were reassuring and considerate helping us to say goodbye. Everybody we dealt with was lovely.
Very kind and compassionate, excellent service.
All excellent, thank you.
Professional services, arrangements and admin.
Very good, compassionate and caring, I was made to feel my father was important to them, as well as me. Would recommend them.
I've used this company twice now and received first class service on both occasions.
Excellent efficiency and kindness arranging my fathers funeral.
Faultless. Caring, compassionate, efficient. Nothing is too much trouble. Highly recommend.
Very good professional and caring service
A family business which is well run and extremely well organised. All staff were willing to listen and provide suggestions in compassionate and professional manner. I have no hesitation in recommending their service.
Excellent, compassionate, very professional and efficient. As the business is also all on one site (flowers memorials etc.) it was ideal and less stressful.
Darren Martin was wonderful in this approach and delivery of difficult service. Diala at Hook office lovely.
Superb funeral, professional, friendly ideal in such emotional circumstances. Beautiful arranged goodbye for all our family.
We were very pleased with the service we received from Spencer and Peyton.
Very professional and courteous. Just what was needed.
The service was first class, nothing was too much trouble.
Very caring and thoughtful.
Spencer & Peyton funeral directors were very professional and very caring in what was a very upsetting and sad time for the family.
Excellent and exactly as required and efficient.
very well organized
We received excellent service from S + P with caring, help and support from the very beginning to the moment when taken to the wake. We would throughly recommend this business.
Spencer & Peyton Ltd were very helpful and thorough with the service provided. Which gave family and myself much comfort.
Excellent service in arranging and executing my Dad\'s funeral. Thank you.
I chose this funeral directors at random. They were sensitive, caring, very friendly. A lovely family firm. Excellent customer service. Nothing too much trouble. Cannot fault them.
Very kind, compassionate & professional.
Utterly appropriate. They listened and understood. Excelled in their execution. Unbelievable in this day and age.
All I need to say is first class.