When a BWC member needed help to repair a broken customers window, of course we find a fellow BWC member to help us out!
We got in contact with Paul, who was helpful and able to do the job, we had no hesitation in using this company.
Great service from start to finish.
Thank you for sorting our customers broken window so efficiently.
Barry @ Greener-Ways (Reviewed November 2022)

Rang for door problem and had callout by lunchtime.
Fixed the issue and gave us great advice to maintain our doors.
Excellent customer service so very happy! (Reviewed January 2022)

Requested repair on a bank holiday and and they attended the next day. Gave advice and quote there and then and the work was complete in no time. Very satisfied. (Reviewed January 2022)

Excellent - could not have been better (Reviewed June 2021)

Paul & James visited to check & replace faulty door locking. Excellent job (Reviewed June 2021)

Prompt, efficient, cheerful, friendly service ! Great ! (Reviewed June 2021)

I did research and this company are very good. Fast, professional & hugely recommended (Reviewed June 2021)

excellent service-repaired rather than replaced. (Reviewed June 2021)

No hassle, came early, second to none service. (Reviewed June 2021)

Prompt response-friendly & helpful; tricky problem, required persistence and attention from all angles; job well done (Reviewed June 2021)

Very professional service and reliable (Reviewed June 2021)

locks changed on 4 doors (Reviewed June 2021)

Good COVID precautions observed; helpful explanation of work carried out. (Reviewed June 2021)

Sir Fix a Lot came very promptly to mend my front door lock; did a fantastic job and was so helpful (Reviewed May 2021)

I was relieved that the window could be mended and the problem was diagnosed and expertly resolved; very friendly service. (Reviewed May 2021)

Excellent, professional and very friendly service (Reviewed May 2021)

First class (Reviewed February 2021)

Excellent-was not pressured in any way. Contractor gave me various options & time to think about it before proceeding. Came at time specified, was efficient & cleaned up after job. (Reviewed January 2021)

very professional, did a great job with our new locks (Reviewed August 2020)

Prompt and friendly service. Job well done. (Reviewed January 2020)

Prompt Courteous service, very helpful explanations. (Reviewed January 2020)

Emergency call - Came out straight away, brilliant service! (Reviewed January 2020)

Sir Fix a Lot came very quickly after being contacted and carried out all the work to a high standard. He was friendly & helpful. (Reviewed November 2019)

prompt & courteous throughout. replaced locks on 3 doors (Reviewed October 2019)

excellent service very reliable (Reviewed October 2019)

Excellent service. Hard worker. Solved problems quickly. Highly recommended. (Reviewed October 2019)

Efficient, a high standard of work, competently carried out (Reviewed September 2019)

Punctual, professional, sound advice, tidy. Advised that some lock changes that I requested were not necessary so saved me money. (Reviewed August 2019)

Friendly, efficient and never tried to push me to buy items. (Reviewed August 2019)

Outstanding service. Paul is extremely knowledgable and diagnosed the long standing issue within minutes. What a fantastic trustworthy business for Plymouth and surrounding areas.

I would definitely recommend Paul again without any hesitation. (Reviewed July 2019)

Speedy support & support with detail about how to maintain good order of equipment (doors) (Reviewed June 2019)

Came same day. Disgnosed the fault and replaced the lock with no fuss. Excellent tidy job. Would use this locksmith again. (Reviewed April 2019)

Very professional, fast service, lovely manner. (Reviewed March 2019)

Sir Fix-A-Lock came to repair the lock and handles on my UPVC front door after another company failed to complete the work. Paul is very professional and is excellent value for money and does not try and sell what is not needed. Great communication skills. Highly recommended. (Reviewed November 2018)

Really excellent service would highly recommend (Reviewed October 2018)

Quick response, fast worker, very professional, good advice, pleasant and friendly (Reviewed October 2018)

Used Paul back in February this year for a troublesome patio door. He was out the same day - gave me various options re different ways to fix it and the difference in prices. Not in any way pushy, very professional and polite and clearly knows his business.Fixed it there and then for a good price. 7 months later it is still working fine. Would highly recommend- excellent service all round. (Reviewed September 2018)

Great service! (Reviewed July 2018)

Excellent urgent response to a locked in resident about to collect her child from school. Good customer service.
Unquestioning commencation (Reviewed May 2018)

excellent service very fit and efficient (Reviewed April 2018)

changed locks, handles etc, prompt, polite, clean + tidy and did a great job! (Reviewed February 2018)

Excellent service, prompt, polite & efficient (Reviewed October 2017)

Excellent service - prompt-competitive and very re-assuring (Reviewed October 2017)

Superb service - personable, quick, efficient. (Reviewed October 2017)

Courteous and efficient (Reviewed September 2017)

Courteous and efficient (Reviewed August 2017)

Excellent service, came round quickly, front door lock replacement. (Reviewed July 2017)

Short notice call out and Paul was there within 20 minutes. Great reliable service, second to none. (Reviewed July 2017)

Very impressed with service - professional work carried out. Would recommend 100% (Reviewed June 2017)

Very good service (Reviewed June 2017)

Responded to answerphone the same day and came within two days. Very Good. (Reviewed February 2017)

would recommend to everyone, such a nice man (Reviewed January 2017)

Professional and helpful. Reasonable prices. Would recommend and use again (Reviewed December 2016)

excellent service quick, clean and efficient, felt safe! (Reviewed October 2016)

Paul changed the lock at a property on behalf of one of our Clients. He kept me updated with progress and informed me about future maintenance and how to get new keys cut if required. Very helpful and personable. No hesitation in recommending. (Reviewed October 2016)

the work was carried out promptly from start to finish and sir fix a lock was friendly and efficient (Reviewed August 2016)

Punctual, polite, efficient, skilled, went out of his way to help me excellent service. Thank you. (Reviewed January 2016)

Reliable, quick & efficient (Reviewed January 2016)

Prompt. Friendly. Reliable & job well done (Reviewed January 2016)

Paul came to our rescue when we were locked out at 6 pm. He was very professional and friendly. Problem fixed without any hitches. Wholly recommend this company. (Reviewed October 2015)

Excellent service, kind, thoughtful, considerate, kept me informed, very clean. (Reviewed October 2015)

Excellent Service. Very polite and friendly (Reviewed September 2015)

Very friendly & explained clearly by showing any damaged parts. Excellent workmanship. (Reviewed September 2015)

Fast, reliable & friendly service (Reviewed August 2015)

Good professional workman. Cheerful & helpful manager (Reviewed August 2015)

Very prompt service with a smile (Reviewed August 2015)

The service was excellent and would recommend to anyone. Thank you very much (Reviewed June 2015)

Brilliant 1st class service. Great help thanks (Reviewed June 2015)

Excellent service, efficient, polite and on time. Will fully recommend. Didn't overcharge or rip-off. (Reviewed June 2015)

Excellent service. Quick, friendly, polite and no pressure. Price quoted was 'all-in' - no hidden extras - and Paul took his time to ensure good fit and smooth operations. (Reviewed May 2015)

Good service - friendly & helpful (Reviewed May 2015)

Great service - very fairly priced (Reviewed May 2015)

Very friendly and professional service, turned up at exactly the time he agreed and gave me some tips on how to service my locks myself. Overall, very happy. (Reviewed May 2015)

Great service and super friendly. I was very confident in his ability to do a good job and he was very professional. (Reviewed May 2015)

Mr Bushell was very pleasant. He replaced the broken lock efficiently and made extra keys for me. Very satisfied. (Reviewed April 2015)

Very satisfied (Reviewed April 2015)

Very quick, reliable service. Will use again in the future & recommend (Reviewed April 2015)

Very efficient & friendly young man. Very polite and respectful. (Reviewed April 2015)

Arrived on time, very friendly, helpful and confident. Fixed problem very quickly. Gave advice on looking after the lock regarding lubrication etc. Very happy, will use again. (Reviewed April 2015)

Paul was very nice on the phone and came on time. Explained the options and gave a good price. Excellent service (Reviewed April 2015)

Excellent, professional & efficient service. (Reviewed April 2015)

Excellent...no fuss. Clean, tidy and punctual. (Reviewed February 2015)

Great communicator, very punctual and flexible. Cannot recommend highly enough. (Reviewed February 2015)

Very friendly and efficient. Well pleased with outcome. (Reviewed February 2015)

The problem was a upvc front door failing to latch properly so we had been unable to lock it. Paul made time for us in a busy schedule, arrived at the agreed time, was cheerful, polite and tidy, and managed to fix the mechanism. It works far better now than it ever has done since we moved into the house. I would have no hesitation in using this company again or in recommending him to others. He gave us good advice about lubricating other door & window mechanisms to minimise future problems. Many thanks. (Reviewed February 2015)

When the indoor mechanism failed I called this company. He arrived within a couple of hours, fixed the door and did another couple of jobs for me. Excellent service at a good price. (Reviewed February 2015)

Paul came out at very short notice. Very polite and friendly, he carried out his work quickly and efficiently. No extras, just the price quoted. (Reviewed February 2015)

Fast and very friendly. Top rated business. Highly satisfied. (Reviewed February 2015)

Excellent service. Paul was very polite, helpful and extremely knowledgeable. Paul passed on some very useful information. (Reviewed January 2015)

Amazing service. Got to me so quickly he had to wait for me to arrive!! Got me back in my house within minutes without causing any damage. Military discount given as well...cannot fault this business - thank you (Reviewed January 2015)

Paul provided an excellent service. He is really knowledgeable and friendly. I would be happy to recommend him. (Reviewed December 2014)

1st class service. Friendly, efficient with a very good attitude. (Reviewed December 2014)

Excellent same day service. Very polite, quick service, no selling up. And lovely assistant Lottie. (Reviewed December 2014)

Would tell other people about this person, excellent (Reviewed December 2014)

Arrived 10 mins after phoned him. Job took no time. He did not try to upsell something I didn't need. Highly recommended. (Reviewed December 2014)

Prompt, friendly and efficient service. Just what I needed following theft of my keys. Peace of mind with new locks well fitted. (Reviewed December 2014)

Excellent service. Came to house and put in new lock within 1.5 hours of calling. Would not hesitate to recommend. (Reviewed December 2014)

Very efficient and professional service from an engaging specialist tradesman. Very prompt and friendly. (Reviewed December 2014)

Very pleasant, reliable and professional. Clean, tidy and prompt. (Reviewed December 2014)

Very reliable and fast service. (Reviewed December 2014)

Polite, friendly and efficient service. What a delight to find such a good business these days. (Reviewed December 2014)

Very efficient, helpful and informative. (Reviewed December 2014)

Paul offers a friendly, clean and efficient service, expert knowledge and experience. Cannot recommend highly enough. 5 star service!. (Reviewed December 2014)

Prompt service. clean, neat work. Would and have recommended to friends. (Reviewed December 2014)

An excellent service all round, even though the hob was not easy. I would recommend without reservation. (Reviewed December 2014)

Paul of Sir Fix a Lock was both professional and courteous. First class service with great attention to detail. Highly recommended. (Reviewed December 2014)

Quick, efficient and friendly service. Excellent customer service. (Reviewed December 2014)

Very professional. Did what they said they were going to do when they said they were going to. Very reliable. (Reviewed December 2014)

Really good quality service. Would and have recommended to anyone. (Reviewed December 2014)

Paul was great from start to finish. I would recommend him to anyone and I would have him back to my property. (Reviewed December 2014)

Paul was friendly, efficient, and excellent value for money. His work was exceptional and I found him to be utterly reliable and trustworthy.

Would recommend (Reviewed December 2014)

Last minute call out for an emergency. Prompt service at half the price of the alternative. All round excellence!! (Reviewed December 2014)

Very helpful, efficient and pleasant service. I would highly recommend this business to family and friends. (Reviewed December 2014)

How refreshing to receive such great service. (Reviewed December 2014)

First rate punctuality. Worked efficiently and fast but still accurately. Gave best value solution rather than most expensive solution. Polite and great customer service. (Reviewed December 2014)

A job well done, nothing too much trouble. Thank you Paul, we will use you again when we are in a fix. (Reviewed November 2014)

Knowledgeable and very friendly. Came out and fixed my lock within the hour...fantastic service. (Reviewed November 2014)

Excellent service! Quick, neat, courteous chap with super customer liaison. (Reviewed October 2014)

Quick efficient service and charge as per quotation. (Reviewed October 2014)

Service was delivered promptly and courteously. A professional who is proud of his knowledge and standards. Added value with short tutorial on preventing problems occurring. (Reviewed October 2014)