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Overall Customer Rating
4 Churchill Crescent Thame Oxfordshire
N/A miles from your postcode
Kitchens, Kitchens - Design/Installation
Based on 5 reviews
We found Simple Kitchens, attracted at first by all the trade marks of distinction (Best of Houzz, Which Trusted Trader, Trading Standards Approved). We liked the idea of working with a small family company and instantly liked Thomas on his first visit. He listened to all our likes and requirements and come back within 2 weeks with a beautifully designs kitchen by Christina, that hardly required any changes, as it perfectly represented what we had envisaged. This was accompanied by a comprehensive Quote. After months of exploring all manor of kitchen companies, these elements persuaded us to push our budget up to engage Simple Kitchens and it proved to be worth every penny. From start to finish the process ran smoothly and professionally. All involved were true craftsmen and very personable. They kept the disruption to a minimum and everything happened to schedule. We cannot fault their customer service and attention to detail and would recommend them without hesitation. (Reviewed January 2018)
We used Simple Kitchens to replace an existing kitchen and we would highly recommend them. The whole process of dealing with Simple Kitchens from initial contact, through design, quotation, supply, installation and commissioning was clearly laid out and free from any anxiety. They were always pleasant to deal with, very knowledgeable and competent at their trade.
As part of choosing a kitchen supply company we considered a large range of both independent and high street chains. We finally chose Simple Kitchens because of the quality of their cabinets, but equally important to us was the perceived clarity of the process and the customer service offered by their company.
We particularly liked being able to have a single person (Thomas) responsible for our project right from initial design, through to supply, installation and post-installation.
We found Simple Kitchens were very approachable during the design process, being prepared to listen and understand our requirements, make helpful and innovative suggestions, and to go through multiple iterations until an ideal design was achieved - particularly thanks to Christina. Simple Kitchens also worked with us in choosing the kitchen appliances and ensuring that they fitted within the design.
Although our kitchen refurbishment was part of a bigger renovation project, we decided the complexity of the kitchen would be best handled separately. Whereas in the case of a standalone kitchen refit Simple Kitchens would usually use their own tradesmen, they were happy to work with our builderâs contractors, such as electricians and plumbers. Simple Kitchens ensured the various tradesmen were fully briefed and oversaw the installation work to ensure it fitted perfectly within the kitchen design.
Whenever a major delivery occurred, such as cabinets or appliances, Simple Kitchens were on hand to receive and check the goods, thus relieving us of the need to wait in.
Simple Kitchensâ fitter was highly competent and installed the kitchen components in a professional and timely manner, despite needing to work around other tradesmen working on other areas. He was very pleasant to have in the house and always left the place neat and tidy.
Although there were few snags, for the small number that occurred, Simple Kitchens were very responsive in dealing with them. Throughout the process we always had full confidence that whatever concerns we might have, or issues that might arise, we would always be listened to, action would be taken and a satisfactory solution found. (Reviewed September 2017)
All phases of our kitchen installation from design, project plan, installation and overall supervision could not be faulted. All aspects of the work carried out by Simple Kitchens team of specialist tradesmen was of a very high standard displaying technical competence and pride in their work. (Reviewed July 2016)
Excellent process from start to finish. We got great advice in the design stage and they made sure we knew what we were buying. Great attention to the detail when fitting the kitchen to ensure it was perfect. Popping in when asked was never too much trouble. Very pleased with the result. (Reviewed July 2016)
This is one of the best companies we have ever worked with in our home. They are professional, well organised, friendly, polite, helpful and work to the highest standards. We could not recommend them more highly.
Disruption was kept to a minimum and the timetable was realistic. We were kept informed on progress on a daily basis. The end result was a beautiful and functional kitchen which we love. (Reviewed February 2016)