We used Simple Kitchens to replace an existing kitchen and we would highly recommend them. The whole process of dealing with Simple Kitchens from initial contact, through design, quotation, supply, installation and commissioning was clearly laid out and free from any anxiety. They were always pleasant to deal with, very knowledgeable and competent at their trade.
As part of choosing a kitchen supply company we considered a large range of both independent and high street chains. We finally chose Simple Kitchens because of the quality of their cabinets, but equally important to us was the perceived clarity of the process and the customer service offered by their company.
We particularly liked being able to have a single person (Thomas) responsible for our project right from initial design, through to supply, installation and post-installation.
We found Simple Kitchens were very approachable during the design process, being prepared to listen and understand our requirements, make helpful and innovative suggestions, and to go through multiple iterations until an ideal design was achieved - particularly thanks to Christina. Simple Kitchens also worked with us in choosing the kitchen appliances and ensuring that they fitted within the design.
Although our kitchen refurbishment was part of a bigger renovation project, we decided the complexity of the kitchen would be best handled separately. Whereas in the case of a standalone kitchen refit Simple Kitchens would usually use their own tradesmen, they were happy to work with our builderâs contractors, such as electricians and plumbers. Simple Kitchens ensured the various tradesmen were fully briefed and oversaw the installation work to ensure it fitted perfectly within the kitchen design.
Whenever a major delivery occurred, such as cabinets or appliances, Simple Kitchens were on hand to receive and check the goods, thus relieving us of the need to wait in.
Simple Kitchensâ fitter was highly competent and installed the kitchen components in a professional and timely manner, despite needing to work around other tradesmen working on other areas. He was very pleasant to have in the house and always left the place neat and tidy.
Although there were few snags, for the small number that occurred, Simple Kitchens were very responsive in dealing with them. Throughout the process we always had full confidence that whatever concerns we might have, or issues that might arise, we would always be listened to, action would be taken and a satisfactory solution found.
All phases of our kitchen installation from design, project plan, installation and overall supervision could not be faulted. All aspects of the work carried out by Simple Kitchens team of specialist tradesmen was of a very high standard displaying technical competence and pride in their work.
This is one of the best companies we have ever worked with in our home. They are professional, well organised, friendly, polite, helpful and work to the highest standards. We could not recommend them more highly.
Disruption was kept to a minimum and the timetable was realistic. We were kept informed on progress on a daily basis. The end result was a beautiful and functional kitchen which we love.