Comments from consumers who have used this trader
Persevered with a spare part problem when some would have given up & maybe charged to do unnecessary work.
Very good service as always from this firm.
Excellent service from my initial contact to completion of work. Tricky job carried out with confidence.
First class service from a highly rated company. An excellent example of how to be a customer focused organisation.
Very good service & very good quality.
Came on the day, very friendly. Completed job very competently and tidily. I was pleased at the reasonable cost. Definitely use again and recommend without hesitation.
Very good, polite, capable and prompt. Didn't have to wait long for an appointment time and date.
Good quick service.
Time quoted to arrive between 2 & 5pm, arrived 4.45, just made it!
Excellent service, very professional. Very quick in responding and carrying out the work.
New boiler fitted and new shower unit. We are very pleased with the work carried out. I can't speak highly enough. Wouldn't go anywhere else.
Michael attended within 2 hours of my phone call and had the spare part required in his van. He was very pleasant and did a careful and efficient job. I shall certainly use the business again.
Good work, two toilets not flushing properly, fixed in quick time.
Good advice and quick fitting of new toilet.
Five star service, very, very good.
Very pleased with items fitted, and installed efficiently.
Arrived Promptly. Very quiet while doing his job. Very polite and friendly.
Plumbing problems are always worrisome and this was our first experience of working with Prestige Plumbers. However, we felt in excellent hands from the time Sharon answered our telephone call to the time Callum and then later Michael completed work. Subsequent experiences of working with Prestige Plumbers more than confirmed the excellent initial impression!
Very good, friendly, quick and efficient, would use again.
Efficient, polite, friendly and explained the problem and solution
I had an electric shower unit replaced by Michael last month. I was so impressed by his work and approach to the job that I decided straight away to refurbish the whole bathroom. Terry Hack and a colleague spent three days with me this week and fitted a walk-in shower unit, toilet, basin and wall panelling, exactly to my specification. They were superb and left the shower room in a spotless condition. It is nice to find that such an approach to good workmanship and service still exists.
Keep up the good work !
Professional and courteous, good advice and explanation of works, all left clean and tidy.
Excellent from beginning to end.
Prestige Plumbers fitted a new shower for us. Very pleased. Will use again.
Excellent. Jamie was very polite and good, can't thank him more, the best. Thanks Prestige.
An efficient and friendly service, I was very pleased!
Not the cheapest plumber but you get what you pay for, competence, on time, and a guarantee on goods. Good all round service.
My boiler was faulty, an engineer came out and worked around a time that fitted my work schedule. Next day boiler was fixed, Callum was very polite, clean and efficient, no hidden costs or extras. I would highly recommend Prestige Plumbers.
He was very helpful and engineer was friendly.
Rerouted water pipe to the washing machine, water softener pipe and washing machine waste water pipe. Also sorted out my mains water tap. Excellent job by two very personable chaps. Came round quickly to assess the job and did it soon after. No more flooding in the utility room as the washing machine empties - brilliant! A very reasonably priced job and would certainly recommend and use them again. Thanks
Prompt, efficient and would not use any other plumber.
Leak in pipe under floor. Very pleased with the work. Jamie quickly identified the best way of tackling the problem and worked methodically to repair the pipe, tidy up, making good the floor. He kept me informed as work progressed - very professional.
Excellent, nice guys and trustworthy.
Never have I received such good service from anyone before. Terry is a credit to the company, and the receptionist was particularly helpful in arranging a visit to suit me.
As far as I can tell, all the work has been done correctly and satisfactory but of course, only time will tell. I would definitely use this company again if the need should arise.
I rang 1000hrs, plumber arrived 1600hrs, changed tap and gone at 1645hrs
Had cisterns within toilets replaced. Prompt, friendly service and price seemed good to me - minor problem after work completed (push and click connector started to leak a couple of days later - although this was not part of the original work but possibly disturbed by movement during the work) - the matter was resolved immediately - engineer came out in 15 minutes and replaced connection without additional charge.
Helpful young engineer. Gave good advice & work completed in timely manner.
Michael, the plumber, arrived at exactly the arranged time, he was smart, polite and eager to please.
He quickly removed my defective electric shower unit and replaced it with an identical one which he already had in his van.
He cleaned up after himself and demonstrated the operation of the unit. He finally told me briefly about their drop-in bath replacement service which I had been thinking about for many months. I intend to order my new shower base etc next week.
This is the best plumbing company which I have ever experienced. I have complete trust in their customer service and quality.
Outstanding, friendly, efficient, knowledgeable and I will not use anyone else now.
Excellent from Mike. Sharon on the phone was lovely! She really calmed me with her kind manner.
Excellent, prompt and reasonably priced.
Plumber arrived on time and done repair to our toilet cistern with the minimum of fuss. Left the job clean and tidy.
Excellent friendly service.
First class service, very informative, professional, efficient, friendly and cleaned up well on completion, timing excellent.
Prompt guidance, excellent service, problem solved.
Customer service telephone response - first rate - however let down by tradesperson. Every task was an unexpected problem but seemed rectified within minutes. The cost appeared to escalate accordingly, one hour twenty minutes work come to £168 (senior citizen rate - I do not think so!)
Trader response: We were called to this WC leak and discovered the leak to be concealed behind a boxing that was tiled in and allowed for no maintenance. The customer was informed that the boxing would need to be removed. The customer was given a costing which they agreed to and the work commenced, however once the boxing and the WC pan were removed, the full extent of the problem was revealed. The customer was informed of the extra cost before work proceeded and agreed to this. We did our very best to keep the cost down as much as we could, but it was extensive work that needed to be undertaken to cure the problem.
One word - Excellent.
A job done very well.
From phone call to Sharon in the office to completion od job, I received excellent service from Prestige Plumbers.
Very good and two extremely nice guys doing a horrid job - fantastic.
Refreshingly Professional Honest and Friendly Service, all within excellent time scale.
First-rate, quick, pleasant and effective.
Excellent, efficient and easy, couple of hours = brand new tank :)
Very good service, plumber very pleasant and efficient.
Excellent - Calum
A very pleasurable experience from initial enquiry to completion.
Prompt response to phone call. Used twice now, neither time was an emergency but had same day/next day callout. Work all explained, clean, tidy and friendly.
Very good, very quick.
Service very good.
Very good. Plumber was polite throughout and professional in his work.
Highly professional, but cheerful and very friendly. Callum was careful to explain the work as he went along and to ensure that everything was working correctly and fully understood before he left.
Your plumber was very good and polite. Very good service.
This is the second time I have used this firm. Excellent service, as before. Will not hesitate to use again or recommend.
Excellent! Immediate response to my phone call, plumbers turned up on time, job done.
Explained work involved identifying permanent issues arising from boiler service, efficient and provided at reduced rate.
I am very happy with the service I have received and I wouldn't hesitate to recommend them.
Efficient, friendly, tidied up all mess and helpful explanations.
Fast, efficient service.
Excellent response to a late night 'leak' call - plumbers came 8am and worked hard to discover problem and remedy.
Phoned Tuesday pm, job done by 8:30am Wednesday. Excellent, quick, clean and polite - well done.
Service very good, but advert in yellow pages said they take credit cards but had to pay by cheque.
Excellent work, prompt response and very tidy.
Came promptly and job well done.
Reliable and punctual. Very clean worker and a very pleasant, helpful young man, I will use this company again.
Could not have been better. Arrived in no time and completed the job within the hour.
Excellent. Very pleased.
A good job well done, on time and all tidy when finished.
Callum arrived spot on time - 0800. Not a simple job, but he mended the cistern. He had to break a tile which original builders covered a vital spot. Great work though.
Prompt efficient service from the initial estimate to completion. "Callum" was respectful & professional.
Staff were polite. Very pleased with work done and on the day they said.
Came when they said they would, did what was required with confidence & personality. Very good indeed.
The title of the business says it all.
Excellent service: efficient and tidy.
Prestige were able to respond quickly to a leaking hose on a shower pump that was causing substantial flooding. They then returned a couple of days later to fix the pump. I suspect that many other contractors would not have taken the time to figure out how they could do so and would instead have presented us with a very high bill for replacing the pump. They were courteous and their communication was excellent throughout. I will certainly use them again and would highly recommend them.
Excellent service, clean and efficient, brilliant job done.
Callum was very pleasant. Had same day service as when I phoned.
The service I received was of the top quality. Very pleased with the work
Excellent service since a lone householder apprehensive in calling anyone in - but could not have received better service & assistance.
Very prompt, efficient and friendly.
Very clean and tidy.
Really very good.
Excellent service, friendly staff and efficient.
Fantastic service. Very quick response, friendly, polite and able to fix the problem.
The whole problem was sorted out with their customary efficiency. Third visit done quickly and in a really pleasant manner.
Excellent service, two jobs completed same day I phone. Michael is a cheerful and polite young man.
Prompt response on Saturday, very polite and helpful, nice to know there are some real tradesmen around.
Excellent, prompt, very helpful and reassuring - will recommend.
Arrived within the hour and did the job there and then, first class service and nice people.
Pleasant and professional service from Terry and Sharon Hack, thank you.