Comments from consumers who have used this trader
Excellent from start to finish. Karen gave me all the information I needed when she visited to arrange the quote. David and Doug installed the system with no mess and a clear demonstration. I had a couple of questions after installation that were answered very quickly
I can't praise Locked and Secure Ltd highly enough. The whole project was efficient and professional from first contact to obtain a quote to sign off on project completion. The quality of the teams work is faultless. I have no hesitation recommending them to anyone considering installing security services.
When I made my initial enquiry I received responses back in a timely manner. David arrived on time, completed the installation efficiently, cleared up and took all his rubbish away. Great service thanks
Excellent service from start to finish on the day and continuing with any help needed. Very friendly and helpful company
Very helpful, very knowledgeable very prompt and very profession service - highly recommended
Fantastic personal service. They provided great information when I first phoned, and continued to provide great customer service through the survey, quote and fitting. All three people I dealt with were knowledgeable, professional, friendly and polite. They left no mess and were even great with the kids!
I absolutely would not hesitate to recommend them.
We were looking for a security service company that was not one of the national brands but a local company that was accredited to SSAIS which was a requirement by our insurers. After some serious searching and investigating we finally concluded that we would invite Locked and Secure to visit our home and quote for the supply and instal of a Intruder Alarm and separate CCTV system. We chose L & S because they are a local family run buisiness who have great credentials and offered all the products and services we required.
The service we received, from Karen's original survey visit through to David's installation of the systems has been exceptional. The whole process was seamless. professional and efficiently carried out.
Once the installation was completed David then took time to explain and train us on how to use the systems. My wife and i are both retired and were grateful for his patience with us and ensuring that we were both happy and confident with our understanding of the systems before left. He also contacted me the following day to check that we were ok and all was well.
Locked & Secure Ltd are a company with real values on Service, Care, Attention to detail and competitive priced. I would highly recommend them for being a great local company with a dedicated team who surpassed all our expectations and to the highest level.
From initial survey to provision of quote and completion of works carried out the whole team were knowledgeable, courteous and professional at all times. We are very happy with the products and services provided and would highly recommend Locked and Secure to anyone requiring a good quality security system. Product itself easy to use with instructions and demonstration given to us.
All the work carried out was to a good standard, professionally done. The guys were friendly and courteous and tidied up very well after themselves! Very pleased and would recommend.
The service we received from Locked & Secure from initial quote through to installation was first class. So refreshing today to find a company that prides itself on customer service. He advised that he would be at our house at 8:30am and he was there on the dot. The work was carried out exactly as promised and we were also impressed with how tidy the fitter worked leaving all areas spotless.
Very friendly company to deal with. Quick and easy. No mess during installation. Just what we needed! Thanks.
Very professional, efficient installation - clearly explained to us - very pleased with the work.
A smooth and trouble free upgrade, clean, tidy working ethics. Professional installation. Highly recommended as a local business. Well done.
The service from Locked & Secure was excellent! David was professional and supportive and his expertise was invaluable. I wouldn't hesitate to recommend Locked & Secure, in fact I have done already! We felt so comfortable and confident with them during all our interactions.
Very pleased as the work was carried out to a high standard for a fair price.
Fantastic service. superb care and attention. Great choice, for any one interested look no further.
Spot on, on time, friendly, helpful, good price. Very good service.
Excellent service from quote to installation. We had some relatively unusual circumstances and this firm was happy to spend extra time going through options at the quote stage, was very open about where add-ons were really not necessary which helped us to save money with confidence and the installation went very smoothly. Very happy to recommend their services.
Great value for money, competent, tidy and most importantly very knowledgeable - without hesitation, would recommend them
The whole process from first visit to the end of the installation and training on the alarm system was done with the utmost courtesy and confidence. You were made to feel that you were the important element and not the company they worked for.
The installation was clean and efficient and the training was well explained.
Would definitely recommend
We are really pleased with the standard of workmanship carried out by David on 7/7/2016
I don't use this word lightly but, perfect, from initial contact to security audit to fitting and support of my chosen security setup. Highly recommended.
Very professional, clean, tidy and pleasant. Nothing too much trouble.
Excellent service from Dave
David and Karen are always friendly, they respect your home and always ask your preferences before going ahead with anything.
Great services from David at Locked and Secure. I had three quotes and he was the best service.
Brilliant, professional and knowledgeable.
We feel very comfortable having the engineer in our home. Efficient service.
Very courteous and knowledgeable on first consultation. High standard of work and very clean. Great product, great business.
Very pleased with their service. Would highly recommend this company.
Polite and efficient service.
Excellent service and price. Would recommend.
Friendly, professional, efficient, clean & tidy. Very impressed (Mr W, MK)
Very nice company - polite, neat, tidy and had good communications. Eager to please (Mark, MK)
Continuing good service - very happy (Karen, MK)
Excellent service. Thanks. (OG, MK)
Quick response to enquiry, new alarm fitted within 1 week. Efficient, friendly, tidy service - good job! (Stefanie)
Very good price, helpful and quickly installed. Very happy (RC, MK)
Great service from David. Informative and knowledgeable! (Mike, MK)
Good services at point of sale (by phone) and in terms of site visit and completion of the work (Ebony, MK)
Very content. Friendly, helpful, excellent advice. Didn't try to sell me things I did not need. Very cooperative.
Very good service. Clean, polite, friendly and good product. Very happy with everything
Fantastic Job and really great service
Very helpful, knowledgeable and friendly (K, MK)
Professional, punctual and polite (Kevin, MK)
Great service (Emma, MK)
Professional service given plus helpful advice from friendly team. Would recommend them. (JK, TS)
Home alarm fitted. Very good job leaving everything clean and tidy when finished. Took time to explain how to use, making sure I understood before he left (ES, MK)
Excellent work, great service.
Super friendly service with great advice too. Would highly recommend using them.
Friendly reliable person. Always turns up when he says he will for you.. Feel you can trust him completely.
Excellent Service and very personable. Very smooth, easy and clean installation process.
Fantastic service as always. Thank you.
Very good service would recommend to anyone
Very professional and friendly as always
Excellent Service. Courteous and tidy
They were polite and helpful also when working in the house very careful and tidy. All in all an excellent service
An excellent team (Journeyman and Apprentice) An old title! An early office job with an electrical contractor jogs my ancient memory
Excellent customer service. Friendly, Knowledgeably and polite. Would totally recommend.
As usual, service was thorough and professional but completed in a friendly helpful manner
Good and friendly service (RV, MK)
Personal service, taylored to your needs, trustworthy, efficient and cost effective. Thank you (CW, MK)
Efficient service (JN, MK)
Excellent service year on year! Very reliable (Jane, MK)
Fantastic service. Re-commissioned existing alarm. Will use again when upgrading to new alarm. Friendly service from David, Karen and Reece. (Robert, MK)
Very professional and fair. They will not try to sell you something you don't need. Great service! Thanks.
Have used for several years and have not been disappointed (Peter, MK)
During quotation state. I asked if the system can be serviced by other companies and the answer I got was different to what I was told during installation. I think there was a bit of misleading information (PY- MK)
Good customer service, even phoning to say will be slightly late for appointment. carried out maintenance work efficiently with a pleasant manner - RM, MK
Friendly, efficient, professional (Linda, MK)
Such a pleassant young man to have in the home. We feel very confident in him and his work. (DB, MK)
Excellent service. Arrived on time. Tidy/explanations given (Faith, MK)
Overall service is very good, that includes after sale and customer relations (SS, MK)
Excellent in all respects (RJ, MK)
Great service as usual, many thanks (Sarah, MK)
Excellent service. Clean and tidy plus at the price expected (Steve, MK)
Very professional, caring, understanding company. Many thanks.
Good, reliable, friendly service. I would definitely recommend. Gave average for value for money as nothing to compare it with
Very quick, friendly and professional service. Less than an hour and a half from first call to job complete. Brilliant
Very pleased. Arrived on time, spent longer than expected because task proved more difficult. Will use again
Good honest service
Very informative about what was done. Caring of furniture, carpets etc within the property. A very reassuring person
Professional and friendly service. Worked in a tidy manner
I would highly recommend this company. i received beyond expectation service with patience, helpfulness, politeness and a desire to please
Good friendly service. Quality and reliability
Friendly, professional service, would recoomend this company. Fast, reliable and peace of mind at reasonable rates (
Thorough and efficient. Prompt response and punctual. Excellent service
Reliable, competent, professional
Great company. Friendly, personable, tidy, reliable couple. I couldn't be happier
Professional high quality service. You pay for what you get. Recommended (
Relaxed, professional approach. Very happy with the service
Friendly with excellent service
Knew his work inside out, clean worker, very nice man, patience telling us how to work everything, not rushed. Have already spoken about him and the company to others (
Great service, very informative and helpful
Very good job. Well done
Very pleased, excellent job - alarm works. what more could one ask for?
Arrived on time. Quickly identified the problem. Choice of solutions. Adhered to the agreed price despite length of time. Very thorough. Excellent
Very good service
David has serviced our alarm system before and was able to come out promptly when we had a problem
Excellent service, professional throughout. I would not hesitate to recommend
Always polite and friendly. Responds quickly when contacted. Provies and excellent service (Julie)
Very friendly and efficient service. Would definitely recommend this company
David arrived at the agreed time, with his ID and corporate van and clothing making it clear who he was. He was polite, courteous and did the work efficiently and for the agreed price. Very pleased. Thank you.
Excellent advice and a very clean and tidy worker. I am delighted with the system installed. I have already referred them to my friends and family
Immediate response. Very polite. Excellent job done for very good price. I would recommend to anybody
Very polite, worked efficiently and tidy. Aware we are a busy surgery and worked around our needs
Excellent and prompt service
Always available for advice and help. Brilliant service. Five stars in our book
Excellent and professional service
David has done some very good work for me and I find him trustworthy & reliable. He always comes when he says he will and does and excellent job
Prompt response and very helpful. Fantastic aftercare, e-mails and phonecalls replied to quickly and efficiently. Friendly service
Punctual, polite, professional , sympathetic and undestanding (CG)
Excellent quick service (Chris, MK)
A fantastic service from start to finish. Excellent product knowledge and a pleasure to deal with.
Great service, beyond good (G, MK)
Excellent! (Ann, MK)
Very friendly service. David was very knowledgeable and helpful (F, MK)
the alarm was installed in a very clean, tidy and efficient way. Thank you (LB, MK)
Superb service - really felt like a valued customer. Neat and tidy job (Linda, MK)
Knowledgeable, friendly and efficient with value for money (Peter, MK)
Very efficient, professional and totally reliable. I was impressed. (Gayle, MK)
Polite and friendly service and giving good advice.
Excellent service from onset to completion of a job . A small technical problem was rectified immediately. I would whole heartedly recommend (BR, MK)
Great service and professional. Highly recommend (SW, MK)
L & S provide an efficient but friendly service, delivered in the most professional manner. After sales service is prompt and reliable. (Malcolm, MK)
Quiet and got on with the job without chatting, efficient (June, MK)
Very professional (DB, MK)
Very impressed - great patience in explaining the workings of the burglar alarm (Anne, MK)
Great, service. Reliable (Mrs M, MK)
David is kind, considerate and efficient (MP, MK)
I am very pleased with their service. Very effective, polite and respectful (Janet, MK)
Very helpful and friendly. Took time to explain everything.
Would highly recommend this company (Melua, MK)
Very professional installation and a clear explanation of how the system works (David, MK)
Excellent service. Called to confirm job day before. turned up on time and nothing too much trouble. Excellent. (Barbara, MK)
Very professional from start to finish. Clean and tidy installation.
Very professional and very knowledgeable. Highly recommend.
At very short notice they came and changed our locks. Very good job.
Excellent service! On time, courteous, friendly & did an excellent job, consulted with me at every stage and made sure service was fit for purpose.