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Overall Customer Rating
57 Northdown Road
N/A miles from your postcode
Property Maintenance & Repair Services
Building Contractors, Carpenter/Joiner, Kitchens, Plasterers, Roofing, Tiling Services
Based on 98 reviews
James and Kelly were first and foremost very polite and professional. They completed the work in the time specified. Each night before they left they worked to ensure that no mess was left. I can't rate their work ethic highly enough. James went beyond what I was expecting in redoing my very small kitchen. With barely enough space to turn around they worked as a very tight knit team to produce an excellent beautiful finished result. I have no hesitation in recommending James and Kelly to anyone who may have a job that requires a meticulous and beautiful end result. James goes above and beyond what could be expected in this circumstance - and then some! I couldn't have a better end result! No more to be said except THANK YOU JAMES AND KELLY Merry Christmas x (Reviewed December 2022)
Another excellent job by James and Kelly. The kitchen was replaced skillfully with everything looking first class including units, worktops, paintwork and tiling. Really good workmanship and James overcomes any issues that present themselves with ease. Everything left clean and tidy. I would not hesitate to recommend him to anyone. (Reviewed December 2022)
The "Dream Team". Great attention to detail. Great communication. Issues were resolved with the minimum of hassle thanks to their patience/knowledge/expertise (I have an old house that has gone through a lot of changes). Big thanks to Kelly re her helping me with design decisions. I LOVE MY NEW BATHROOM. (Reviewed November 2022)
Fantastic finish, thank you James. Our bathroom now looks amazing. Was amazed at how tidy and clean it was left each day. The attention to detail on their work was exemplary. James's ability to problem solve and come up with creative solutions made all the difference and makes them a cut above the rest. (Reviewed October 2022)
James and Kelly stripped and refitted two bathrooms, a kitchen and a cloakroom plus they replaced all the interior doors and boiler-house doors including the frames, etc.. They also stripped and repainted the soffit and front-door ornamental surround which required some bespoke mouldings too. James also arranged for plasterers to re-plaster all ceilings and to re-point the rear and side elevations to a very high standard. Plumbers and electricians were hand-picked by James to do their work to a high standard.
James and Kelly work to a high standard of detail and finish and always consulted us on how we wanted things to look. They used best materials and tools too. They were easy to communicate with and always polite and jolly.
We are very happy with the end result.
(Reviewed September 2022)
James and Kelly were a delight to have in our home. They were friendly, polite and great with our kids and big dog! The attention to detail with our bathroom remodels was absolutely amazing, and nothing was too much trouble for them. We are so happy with our new cloakroom and en suite, which were made even better by extra suggestions and advice offered by the team. Every evening the areas were left immaculately tidy and clean. I cannot rate them highly enough, we won't be using anyone else for future work now that we have found James and Kelly! Thank you so much! (Reviewed July 2022)
James and his wife Kelly (plus their sub contractors) did an amazing job of refurbishing and converting my 1 bed terrace flat to a 2 bed.
They are both sticklers for attention to detail and their work was of a really high standard. We love how they have transformed our space.
They were very open, honest and responsive to communication and accomodating our requests plus generally nice people to deal with.
I would highly recommend them and will continue to use them myself for future projects (Reviewed July 2022)
James redid both my bathroom and kitchen. He did a lovely job and obviously takes pride in his work. He kept me informed throughout and went above and beyond with various details. He is definitely the cleanest contractor I have ever used and the place was left sparkling. I can't recommend him highly enough. (Reviewed June 2022)
James and his partner have done a great job. They laid strong chipboard over my old wooden planks with a very neat finish. (Reviewed February 2022)
James is a very good carpenter, precise and thoughtful. (Reviewed December 2021)
James is excellent, nothing too much trouble, I cannot praise him too highly. (Reviewed December 2021)
Excellent service and attention to detail. Always cheerful. Will be asking him back to do any work in the house. (Reviewed November 2021)
I am really pleased with everything that James did,could not fault him in any way. I wouldn't hesitate in having him back to do anything else. (Reviewed November 2021)
James has completed the last of a string of jobs at our new home. What was originally a bedroom, we asked James to convert to a dining room/office. He had to knock a wall down and make way for a tv and office space, which has worked very well. We have a dining suite and even a sofa bed in there for when people want to come and stay. This is now my favourite room, as it functions as my office, a dining room, bedroom, and cozy snug. We love it! Thanks James (Reviewed November 2021)
Again, another great job by James, on our hallway!!! Complete renovation done to a very high standard, as usual. He really is turning our bungalow into a beautiful home, with only our dining room to do now. We have recommended James to friends. (Reviewed October 2021)
This is now the 4th job James has completed for us - our living room. He has built bespoke tv, wall and surround sound units, which are not only very functional and practical, but also look the bees knees. As usual, his work is to a very high standard, with attention to detail. James is very professional and he never leaves any mess behind him. Couldn't recommend more! (Reviewed August 2021)
James transformed our tired bathroom, into a beautiful, functional, and modern utility room. We're absolutely thrilled with the end result. This is the 3rd job we have asked James to do for us, and we have asked him to do several more yet. He has a real eye for detail, and the skills and equipment to match. What I like about James is that he takes pride in his work, and his attention to detail is brilliant. I have complete faith that the end result will be more than we hoped for. James genuinely cares about his customers. He offers advice and won't try and pull the wool over your eyes. (Reviewed June 2021)
James completely stripped out our old bedroom (doors, architraves, skirting boards, built-in wardrobes, electrics, and plumbing) and installed an en suite, where there had only been a WC before, and made a bespoke wardrobe, with sliding mirror doors. The walls were plastered, a new hard wood floor laid (James even lifted the old floor boards, to repair the squeaking joists below, before laying the new floor). James also decorated throughout. His work is to exacting standards and his eye for detail is second to none. James is a very organised and clean worker. He is always courteous, polite, and professional. We will be using him again for further projects, and recommending him to friends and family. (Reviewed May 2021)
James removed 2 old sheds,and prepared the area,for the installation of a whole side of fencing,2 layers of decking and a pergoda, all in our rear garden.His work was well planned and organised, from start to finish.James is very professional and courteous (our neighbours were having work done in their garden at the same time, and the contractors were 'effing and jeffing' all the time. Not nice to hear!!) James is a very tidy worker,and cleared up after himself after every day he was working here.He communicated throughout the job, and made suggestions, and gave advice. The end result is an amazing contrast, and friends and neighbours have all commented on how lovely it all looks now. We are thrilled, and will definitely use James again for more projects we want doing inside our property. (Reviewed April 2021)
James effectively managed our extension project himself but being proficient in a number of trades from carpentry, plastering walls, laying floors to constructing a GRP flat roof, undertook much of the construction himself. He had support from a few, well trusted group of specialist people to assist him mainly with plumbing, electrics, and bricklaying.
The project has just completed, and the finish is excellent with great attention to detail.
Not only that, but it's been a pleasure to have him work with us as he is a friendly, trustworthy person who is always willing to help.
His rates are at least competitive and given his relationship with local suppliers has been able to save us money and been able to give us a favoured position.
Overall, we can't recommend James too highly. (Reviewed November 2020)
Meticulous workmanship, has high standards, very versatile, good communicator, and great to have working on our extension.
(Reviewed August 2020)
All work in the bathroom completed with care and good use of past experience. An excellent job and we are very pleased with the result, thank you. (Reviewed June 2020)
Our six month house modernisation program is complete! We couldn't be more pleased. The final ground floor phase consisting of redecoration in the hallway, cloakroom, lounge, dining room and kitchen, together with associated re-flooring concluded an extremely well-planned and carefully executed renovation job from James. James' previous project management skills are obvious in the way he superbly organises his work and that of sub-contractors (he will only engage with other tradesmen who reflect his own high standards). Extremely polite, very friendly, reliable and trustworthy, We will/would highly recommend James to others. We've already booked him for further work for 2021! (Reviewed May 2020)
Immediately prior to the current lockdown James completed the decoration of the lounge and dining room as well as installing new glass panelled doors throughout the ground floor. The transformation from a rather dated 70's look into a modern contemporary style has delivered everything we were hoping.
The continuing quality of James's workmanship is outstanding to such an extent that we have now asked him to quote for further work to be carried out in 2021 and once this phase of the project concludes in the near future. (Reviewed April 2020)
James has worked wonders in modernising our very dated, small ground floor cloakroom. As before, he found solutions to a number of challenges including moving the mains stop cock into a concealed position and boxing in unsightly old pipework, blending it in with the new cloakroom fitted furniture. Excellent carpentry work. (Reviewed March 2020)
Unexpected time pressures has meant James needing to work seven days a week to meet our deadlines. Another refurbishment of an old bathroom on the first floor completed to the same excellent standard.
The work included tiling (James' forte), vinyl tile flooring, carpentry, decorating of walls and woodwork, installing of new bathroom furniture as well as the fitting of new sanitary ware and a corner shower cubicle. (Reviewed March 2020)
Following on from a refurbishment of the top floor of our house, James has now completed the decoration of two bedrooms, landing and stairs and the complete refurbishment of cupboards, wardrobes and doors.
The quality of James' work continues to be of a consistently high standard and his knowledge of suitable solutions, products and suppliers has been of great assistance to us in the renovation of this property.
Throughout the lengthy project, James has worked in a neat, orderly and organised manner and as previously has co-ordinated other top-notch trades people into the workstream as necessary ensuring continuous workflow.
Now onto the family bathroom and then Phase 3. (Reviewed February 2020)
The kitchen work was over a period of time.
The work involved upgrading the kitchen with new doors and work tops using the existing carcasses modifying and strengthening them where necessary.
It also involved coordinating electric and plumbing services.
James is a pleasure to work with, honest, reliable and a good communicator keeping us informed as work progressed. He's also very versatile and can turn his hand to many tasks. (Reviewed February 2020)
He CAN do good work but when he doesn't, as with painting of my period windows he will not take responsibility and then will not take phone calls. Have been in e-mail correspondence for sometime and get nowhere. In the beginning was full of excuses and promises to come but not doing so, now doesn't want to know. This was a large project taking well over a year. and I expected better treatment than this. Be careful, dot every i and cross every t and check the work very carefully before making the final payment.
Response from business:
As a repeat customer who has had several separate jobs done by our company at your property over the course of a year back in 2018, we are sorry to hear that on this occasion you are not happy with the length of time the paintwork has lasted on some of your wooden windows. We have disagreed on a few matters regarding the paintwork and unfortunately, even by involving Trading Standards we have failed to find a resolution to where you the customer are happy with the outcome. (Reviewed February 2020)
James is without doubt the best builder we could have engaged. The quality of his work reflects enjoyment and pride in producing the very best for his clients and himself.
Having initially engaged separate builders for different floors (to expedite modernising a 1970's townhouse) we soon realised our mistake. The project will now take longer but be a price worth paying for what will undoubtedly be a first rate outcome.
James is totally trustworthy and happy to take responsibility. He refers when key decisions are needed but otherwise gets on and happily project manages. If other skillsets are required (e.g. electrician, plasterers), he has contacts for some of the best around. Now to Phase 2!
NB. Chocolate biscuits are also invaluable in maintaining his happy and positive disposition. (Reviewed December 2019)
Fourth time James has done work for us, as usual he was excellent, very tidy and attention detail was superb. He prepared our Georgian property for a new bathroom, took the old out, made all the walls good, fitted bath and panel, re built housing unit to hide some stairs and pipe work, carpentry work was excellent. Tiled the floor which was laid extremely level, finish again was excellent, can't fault his work. (Reviewed November 2019)
James and Bill repaired and renovated our wooden framed windows and, at the same time, replaced the old single-glazed panels with new double-glazed units. This required alterations to the frames in order for them to accept new glass.
We are very pleased with the end result. The work has been completed to a high standard with attention to detail and finish.
James was very organised in his approach and clean and tidy with his work too. We also felt we could trust him in and around our home whether we were there or not. We will definitely be asking him to do more work for us in the future. (Reviewed October 2019)
Prompt, precise and planned. Very polite and reassuring. Pleasant working relationships with me and colleagues/work partners. (Reviewed October 2019)
This was the second time we have used James (along with either Martin or Bill) for phase's 2 & 3 of extensive building works to our home that totalled 9 months continuous work. Having had a stressful experience previously from different builders, who were difficult on many levels, we swapped to James which proved a fantastic decision- what a relief. James is very easy to talk through want you want doing, he shows very high levels of initiative, skill, and knowledge- is very polite, so you can relax and trust in his ability. He is a perfectionist, working to high standards, very careful, very tidy, amazingly clean and proud of his work. He always turned up as expected, is almost too cheerful in a good way- and we expect to use him again for phase 4. Thoroughly thoroughly recommended. (Reviewed October 2019)
James recently sorted out our bathroom pipework that needed to be boxed in but easily accessible again in the future. He spent 5 hours on the work and was so professional every step of the way. I did not need to do any clearing up when finished, the work was to a high standard and completed for the amount of the written estimate given prior to commencement.
I would recommend his skills, commitment to doing a first-class job and his care to anyone needing someone to assist and who, I believe, will not let them down. (Reviewed September 2019)
He completed the work to a very high standard and it was a pleasure to have him in our house.
We consider him to be very trustworthy and can recommend him without hestitation. (Reviewed September 2019)
We were kept fully informed of when James was able to do the work, he turned up perfectly on time and the task of cutting and fitting the worktop was done beautifully. Would recommend making sure you book him in advance as good work people like James are in high demand (Reviewed July 2019)
James and Bill offered a friendly and efficient service. They went the extra mile to make sure the paint colour matched up on the repair! (Reviewed July 2019)
James has completely refurbished my basement, installing a new staircase, stud walling, bespoke carpentry, plastering and decorating.
Excellent service from James. turns up on time does a full days work and keeps you informed every step of the way.
The quality of the work is first class and I would recommend him without reservation. (Reviewed May 2019)
James and colleague Martin were excellent in every respect - skilled, helpful, tidy, polite, cooperative and generally a pleasure to have around. They completed a fairly complicated project that involved building a new dormer window, creating a new bedroom and bathroom and opening out a lounge/diner. They are workers of the highest calibre and are highly recommended. James always says he likes to do things to the same standard he would use in his own home and it shows. (Reviewed February 2019)
We are so pleased we decided to get James and his team to refit our holiday flat kitchen, we needed someone we could trust to make the right decisions on our behalf as we weren't there. James kept us up to date with lots of photos and phone calls. He managed the site really professionally directing the different workman and also keeping in contact with the neighbours to minimise disruption. The property is Georgian, they removed the old kitchen and prepared the room for the new one which being an old property had lots of quirky things they needed to overcome. With the new floor and walls all ready they fitted the new one beautifully, excellent finish! We are so pleased with the standard and quality of their work. We highly recommend James and look forward to him doing the bathroom there! (Reviewed March 2018)
Outstanding all round. (Reviewed September 2017)
1st class workmanship, respect shown to my home and pets. Kept me fully informed of everything great job. (Reviewed June 2017)
fantastic service from start to finish. brilliant advice saving me money. Bathroom finish is absolutely first class. Site was left clean and tidy and the end of every day. (Reviewed May 2017)
Top quality service and exceptional finish. Fantastic advice given to help me save money.
Friendly service. Will use again for my kitchen. (Reviewed May 2017)
Very happy with the work carried out on my bathroom done to a very high speck very tidy and easy to work with and nothing is to much to ask always got a smile on his face what a pleasure (Reviewed May 2017)
A large amount of work undertaken from tiling to flooring. All done properly and to a very high standard. Good workmanship and reliable. (Reviewed April 2017)
Quality of work outstanding, high standard of workmanship. (Reviewed April 2017)
Very skilled professional, he does not rush to ensure good workmanship. He also ensure his work area is cleaned up every day. I cannot fault him. (Reviewed April 2017)
James did an excellent job on building work in my kitchen. It involved coordinating several trades which he did very effectively all of whom were to a high standard. He is a perfectionist and a good communicator. The work lasted 4 weeks. He made it a stress free process due to his ability to think ahead, be organised and by keeping me informed. He and his cousin Darren were a pleasure to have around the house. The end result is excellent and I have recommended him to friends. (Reviewed February 2017)
Work carried out was a facelift of the kitchen, dining room and spare room. Nice, pleasant and trustworthy business to deal with, if I'm honest I'm a fussy person and like things done right and to an extremely high standard, overall they did a good job and I will be wanting them to come back to work on my property again. (Reviewed January 2017)
An Amazing service, any worries or problems they talk you through every step of the way. Daily progress reports, outstanding health and safety ,polite, courteous, prompt, trustworthy and hardworking. An army works on its stomach these boys work on coffee but worth it. (Reviewed October 2016)
Efficient, Trustworthy and I would recommend. (Reviewed August 2016)
Fantastic face lift on my kitchen. Using the existing carcases James has made it looks a million dollars. Really pleased with the cuts on my solid oak worktop and particularly impressed with James's innovative disguise of my boiler. A very happy customer,.
James has achieved the impossible with getting a large shower, basin and toilet into a very tight space. Looks amazing will use this company again.SVC9
James found solutions to create space for a wonderful new bathroom this was no easy task, he has superb attention to detail and a wonderful finish to his work. Highly recommend using this company.
James made a Bespoke shed for us, this would seem an easy task, but James has fitted a pint into a 1/2 pint space.
James and his team have done an amazing job on refurbishing my flat. The quality of his finish is next to none, they cleaned up to perfection after everyday, Completely trustworthy. Nothing was to much trouble and certainly the happiest crew you will find and a positive attitude towards every task. I highly recommend James and his crew. Don't want any stress than Jr Property Improvements are the team to get in. I look forward to using them again. (Reviewed August 2016)
I have now had my bathroom done by JR Property Improvements and I am thrilled with the result,
He has also built me a bespoke wardrobe that I am over the moon with.
I would definitely recommend James to everyone his workmanship is superb. (Reviewed May 2016)
James has made a stunning job of my kitchen. Despite problems he found solutions and overcame each problem systematically. The result is a truly wonderful kitchen. (Reviewed May 2016)
James and his team have transformed a dull old fashioned hallway into a stunning modern look, I am thrilled with the result. (Reviewed May 2016)
Brilliant in every respect. (Reviewed April 2016)
Very pleased with the works completed, tidying up after every day of working. Trustful to leave in my home while I worked. They even put my ornaments back on the wall when the job was finished. Friendly and reliable. (Reviewed February 2016)
Very pleasant and clean workers, keeping customer up to date with each stage in their work. Would never hesitate to recommend and use them again very happy. (Reviewed February 2016)
Great Company, Really pleased with the work done to the outside of our property. Great Guys clean tidy on time polite and punctual would highly recommend. (Reviewed January 2016)
Happy with the work done. (Reviewed January 2016)
Second time I have used this company, Good workmanship. (Reviewed January 2016)
Very pleased (Reviewed December 2015)
Great work (Reviewed December 2015)
This is a great company, Great guys to have working on our house doing a loft conversion Barn Dormer, they were clean tidy and efficient. (Reviewed October 2015)
Fantastic service, James is a great guy and was always happy to help standard of work is spot on. Can highly recommend using this company. (Reviewed October 2015)
Will agree with all the other feedback, JR Property Improvements do what they say great workmanship and attention to detail, polite tidy and on time, would highly recommend this company. (Reviewed July 2015)
First class workmanship. (Reviewed July 2015)
Friendly Bright and very efficient, Job well done (Reviewed June 2015)
Excellent and efficient work completed to our satisfaction. (Reviewed June 2015)
Friendly and efficient service. On time and on budget. (Reviewed May 2015)
JR Property Improvements (James, Ben & Marcus) have completed part of a full refurbishment of my property in Seaford. As I live in London, James kept me informed of progress via daily emails with photographs attached an excellent service that kept me in touch with every detail every day.
The work has involved: Knocking down internal walls, building internal and external stud walls, installing external cladding, installing external PVC windows, re-plumbing hot and cold water feeds, damp treatment for affected walls, insulating cold external walls, removal of chimney stack over 3 levels and associated steel support work, installation of new ceilings throughout, plastering all newly built and treated walls and ceilings, installing coving, complete conversion of a garage into living space, installation of 2 fully operational bathrooms, tiling, plumbing and door hanging.
The job took 13 weeks in total, which was 3 weeks more than originally planned. I found JR Property Improvements adherence to Building Regulations comforting, but occasionally costly. There was a little confusion between building work and decorating work which resulted in some of the detail not being completed. Overall, the work done is of a high standard - A pleasing result from a reliable and competent company. (Reviewed April 2015)
Great workmanship on fitting our new kitchen, Attention to detail is second to none, very competent and always happy to oblige and willing to help. Would and have recommended this company. A very happy customer. (Reviewed January 2015)
Fantastic job building a made to measure desk. Efficient, tidy, polite. Great guys to have around. Highly recommend. (Reviewed December 2014)
Nice, clean, friendly man, who just got on with the job. (Reviewed December 2014)
I would like to say a massive thank you to James for the amazing job that you have done at my house. Very professional service, polite gentleman, worked cleanly and efficiently, all round fantastic workmanship! Would highly recommend this company! (Reviewed December 2014)
Very good service and communication. An excellent job of repairing a fence and strengthening work. Very thoughtful, polite and tidy. (Reviewed December 2014)
I employed this company for decorating and odd jobs. I am impressed with the high standard of workmanship, also politeness and punctuality. Excellent value for money. (Reviewed December 2014)
This is the 4th time the guys have worked on our property. As ever the guys are respectful of the fact that it is our house, they have great attention to detail, and make what can be a traumatic developing experience into an enjoyable experience. (Reviewed December 2014)
Very reliable and professional. Excellent work completed. Will definitely use again. (Reviewed December 2014)
Fantastic job on repointing our walls along with resealing around all of our windows very clean and tidy and reliable. Wouldn't hesitate in recommending this company, a lot of pride is shown in their work. (Reviewed December 2014)
We had a very bad experience with the builders of our extension, JR Property Improvements have come along and rectified so many mistakes and shortcuts taken by PJL Construction. This company's work ethic is second to none and they strive for perfection which as a customer is all you can hope for. Our building knowledge is non existent but JR Property Improvement have come here and not only fixed the issues we knew but have corrected and fixed others that we didn't know about, its very easy to turn a blind eye and take shortcuts but this company take pride in their work. We have been experiencing in bad weather leaks through our new balcony JR Property Improvements have identified numerous mistakes that had been made during the build and fitting of the doors and have now corrected them. I would and have already recommended this company to other people. (Reviewed December 2014)
James resealed all the windows and doors all around my bungalow and decorated the bedroom. (Reviewed December 2014)
Excellent standard of work. Very clean and tidy. Very reliable. would definitely recommend. (Reviewed December 2014)
Very pleasant and conscientious, excellent work quality. Many thanks. (Reviewed December 2014)
JR Property Improvements did a fantastic job on making and fitting our bespoke kitchen. Fantastic company clean tidy polite and reliable would highly recommend.
(Reviewed December 2014)
Raising my conservatory floor. Decorating and plastering. Very pleased with work done. Great hard working workman. No mess and on time. (Reviewed December 2014)
JR Property Improvements did a fantastic job. Clean, tidy and reliable. (Reviewed December 2014)
Exceptionally pleased with the work carried out. Very hardworking clean tidy and polite. Great attention to detail. Would highly recommend. (Reviewed December 2014)
Wonderful work. Great transformation of space, reliable and friendly, to be recommended. (Reviewed December 2014)
James, Ben and Marcus have just fitted a new conservatory to my bungalow and I have to say they were so professional and their attention to detail was really impressive. I would have no hesitation of recommending J R Property Improvements to anyone. Very skilled, very clean and great customer service. (Reviewed December 2014)
JR Property Improvements; James, Ben & Marcus are a great team. Reliable, knowledgeable, and hardworking. I am very pleased with the work on my Studio Conversion which is excellent. Great attention to detail. Affordable workmanship from a friendly company. (Reviewed December 2014)
Very helpful and friendly, good workmanship, would recommend this company to anybody. (Reviewed December 2014)
Very pleased, excellent standard of work and works solidly all day, clean, tidy and polite, would recommend this company and will certainly use them again. Thank you for all your hard work. (Reviewed December 2014)
Standard of workmanship first class. workmen excellent and very helpful. Fist class job. (Reviewed November 2014)
Friendly & reliable. Very pleased with plastering work. Cleaned up afterwards and took care of my property & pets. (Reviewed November 2014)
James, Ben & Marcus were brilliant, they were very reliable, great workmanship and always left the site clean at the end of each day. The boys build a conservatory on the rear of my property, I cannot stress who good these guys are, the attention to detail was superb, they always checked if I was happy how works were progressing, not once did I have a problem.
These guys really know the building trade and I would have no hesitation in recommending them to any one else.
10/10 all day long
Thanks guys for the great job. (Reviewed November 2014)