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Overall Customer Rating
01865 777116
October 2015
85 Percy Street
Oxford
Oxfordshire
OX4 3AD
N/A miles from your postcode
Plumbers / Plumbing
Gas Engineers/Servicing
Based on 128 reviews
Excellent service,would highly recommend , (Reviewed November 2021)
Bil replaced our failing boiler about 7 years ago. The system has been working ever since and for the past few years we have had Bil carry out the annual service on the system as we had no confidence the service provided by one of the nationwide service contract providers. As ever, it was a pleasure to have Bil vist and carry out the very thorough serivice of the system before the winter. (Reviewed September 2021)
Engineer was 30 minutes late but great job, very professional & value for money. (Reviewed June 2021)
Bill was very pleasant and efficient. Leak fixed and he then looked at a faulty electric shower for me. Will use again. (Reviewed May 2021)
Mr. Hazell has been servicing my boiler for many years. He was recommended by Mr. Ilott, who installed and serviced the boiler regularly; however, Mr. Ilott retired. Mr. Hazell most recently fixed a rather troublesome toilet that refused to flush. I have passed on Mr. Hazell's name many times, and I have no hesitation in recommending to anyone who needs plumbing or needs boiler servicing. (Reviewed December 2020)
Excellent gas engineer who fixed boiler when no one else able to. Highly recommend. (Reviewed October 2020)
Excellent, friendly customer service. I felt he would go out of his way to help me. (Reviewed August 2020)
Bill has been my local plumber for many years- installed & serviced my boiler as well as providing general boiler services. He is always prompt, thorough, detailed & careful in his work with fantastic customer service. I highly recommend Hazell & Edwards. (Reviewed August 2020)
Very friendly and careful of your belongings & furniture and they wipe their feet on the mat! Thoroughly recommended. (Reviewed January 2020)
Contracted Hazell and Edwards to install a bathroom in an outbuilding. Bil did a good job, and we discussed the various options and in the end was pretty pleased with the result! Job took slightly longer than expected, due to unforseen circumstances around the tiler. otherwise am satisfied with the job, and also with Bil's genial and professional manner (Reviewed December 2019)
What a very discreet and considerate workman. (Reviewed November 2019)
Left my Britony 2t direct gas water heater working significantly better than before after a very thorough service.
Without doubt I will use them again if the need arises. (Reviewed July 2019)
POLITE,FRIENDLY EFFICIENT SERVICE.
VERY THOROUGH GAS COOKER INSTALLATION. (Reviewed July 2019)
I can recommend this firm highly- thorough & efficient. I am always satisfied with their work and performance. (Reviewed July 2019)
Excellent service & friendly engineer! Thank you! Will be using Hazell & Edwards again. (Reviewed July 2019)
A pleasure to have in the house! (Reviewed February 2019)
Very clean and efficient work. Very happy with the work they have done. (Reviewed August 2018)
Great, prompt & friendly service from Julia and Bill. (Reviewed May 2018)
Good, efficient service. Very happy! (Reviewed May 2018)
Very friendly and professional. (Reviewed May 2018)
Bill Hazell was wonderful. Really helpful and reliable. The work was done on time, with care and the place was left clean & tidy. I would recommend him to anyone who needs a plumber. (Reviewed April 2018)
This is the third time I have used Mr Hazell over four years. All his visits were very satisfactory and I have recommended him to a neighbour. (Reviewed March 2018)
We have had work done by Hazell & Edwards twice now and have been pleased with all aspects of the work on both occasions. (Reviewed February 2018)
Punctual, tidy, excellent job, reasonable price & friendly. (Reviewed November 2017)
Good and friendly service. (Reviewed October 2017)
Very friendly & helpful staff! (Reviewed October 2017)
Excellent boiler service. (Reviewed April 2017)
Brilliant, extremely competent, absolutely trustworthy and honest. Highly responsible to safety. (Reviewed February 2017)
Prompt and efficient work. (Reviewed June 2016)
Always have had efficient and excellent service from Hazell & Edwards. Highly recommended. (Reviewed March 2016)
Mr Hazell managed to finish the job of redoing a tiny bathroom ahead of schedule. He excelled in meticulous workmanship, always carefully planning each step to be taken. He takes pride in his trade and must be recommended. (Reviewed February 2016)
I was very pleased by the level of service and the helpfulness of this company. (Reviewed February 2016)
The engineer was very efficient and friendly. Was thorough and cleaned and tidied up after the service. (Reviewed January 2016)
Very efficient and obliging service. (Reviewed November 2015)
Mr Hazell was extremely polite and efficient. (Reviewed August 2015)
Mr Hazell carried out an annual service of my valor flamenco gas fire recently. He was very thorough and efficient. (Reviewed August 2015)
Engineer very pleasant and helpful, efficient and clean working guy. I didn't have to clean up at all after he'd gone! Fantastic!! (Reviewed August 2015)
Quick, thorough, very professional. Would recommend. (Reviewed May 2015)
Very friendly family business. (Reviewed May 2015)
Excellent all round. Polite, punctual, and good value. (Reviewed January 2015)
Excellent customer service. Polite and very professional. Would definitely use again. (Reviewed January 2015)
Very friendly and thorough job. (Reviewed January 2015)
Very pleasant man (Reviewed January 2015)
Central heating and boiler service. A very professional and courteous service. Highly recommended. (Reviewed January 2015)
Excellent service will definitely recommend. (Reviewed January 2015)
Very helpful & flexible with appointment times. Hazell explained everything thoroughly. Very happy with this business. (Reviewed January 2015)
The work was carried out with such courtesey and efficiency.
I will use this company any time. (Reviewed January 2015)
Made appt easily and was able to change it easily. Engineer arrived promptly & gave problems his full attention. I am saving up "very good" for more complex job! (Reviewed January 2015)
Bill Hazell is an excellent plumber and a joy to have in the house. (Reviewed January 2015)
Pleasant, competent, tidy & knowledgeable (Reviewed January 2015)
Superb service - very reasonable, very friendly, very expert. (Reviewed January 2015)
Very pleasant and respectful operative (Bill). Ensured everything was thoroughly cleaned in gas fire and all was re-assembled with the utmost care. (Reviewed January 2015)
One of very few tradesmen who left his work area swept and clean after him. Much appreciated. (Reviewed January 2015)
Very pleasant & tidy. I would definitely recommend this business to anyone. This was for a gas boiler service and check, very reasonable price for a good job. (Reviewed January 2015)
We have used this company for 3 years and always happy with the service. (Reviewed January 2015)
Prompt response to my call (every time). Although one of the three jobs (toilet plunger) kept failing to function after two attempts all subsequent visits to rectify were made quickly without charge and at the third attempt it was sorted. (Reviewed January 2015)
Good service, polite, clean & tidy. (Reviewed January 2015)
Excellent all round service. I have already recommended to friends. (Reviewed January 2015)
Brilliant service when our hot water cylinder burst just before Christmas. Thanks Bill! (Reviewed January 2015)
The timely reminder of when my appliance was due a service was very helpful. Thank you! (Reviewed January 2015)
Very efficient business. They rang to remind me I needed a service on my boiler, which saved my boiler from breaking down. (Reviewed January 2015)
A good job and am pleased with the result. (Reviewed January 2015)
This is not just a casual comment. Bill Hazell is a VERY GOOD plumber and his service is always excellent. (Reviewed January 2015)
Excellent. Thorough, friendly, efficient & helpful service. (Reviewed January 2015)
Very professional service (Reviewed January 2015)
We have had the boiler serviced and other work done by this company for about five years and they have always been prompt, helpful and very pleasant. We would certainly recommend them to other people (Reviewed January 2015)
Been using Mr Hazell for ten years. One very satisfied customer. (Reviewed January 2015)
Honest & reliable. Very good service. (Reviewed January 2015)
Excellent service & friendliness. Willing to explain issues and answer questions. (Reviewed January 2015)
The operative was cheerful and efficient and v quick. I would have no hesitation on recommending him. (Reviewed January 2015)
I love the way Bill welcomes questions and talks through the work he has carried out. Excellent service. I look forward to his visits. (Reviewed January 2015)
Always very prompt, helpful and reliable. (Reviewed January 2015)
Very thorough, very pleasant and helpful service. Would recommend. (Reviewed January 2015)
The boiler service was good and reasonable. Hazell and Edwards have done work for me at a previous house - installing a boiler. The work was excellent and the advice was good. I have always been more than satisfied. (Reviewed January 2015)
Excellent service! (Reviewed January 2015)
Extremely thorough, full of useful info (Reviewed January 2015)
Friendly, reliable and fast service. (Reviewed January 2015)
Cheerful, friendly and helpful. Work was carried out quickly and cleanly, and he gave honest advice. (Reviewed January 2015)
Very friendly (Reviewed January 2015)
First class service, very polite and helpful. Arrived on time for appointment and was very thorough. (Reviewed January 2015)
Great personable service. Have always used Hazell & Edwards and would recommend to all for his great work. (Reviewed January 2015)
Lovely friendly guy. (Reviewed December 2014)
Thorough service. Helpful advice. (Reviewed December 2014)
Good service from office to work done. (Reviewed December 2014)
Thanks Bill, a pleasure. (Reviewed December 2014)
Efficient & friendly service, would recommend to my friends. (Reviewed December 2014)