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Overall Customer Rating
5 Weeth Close
N/A miles from your postcode
Appliance Repairs / Services, Heating Engineer, Heating Services, Property Maintenance & Repair Services
Based on 17 reviews
Guy has done work on several of our properties over the last few years. The service has been excellent, the level of advice has been sound and the quality and efficiency of the work has been first class. I would highly recommend Guy's work. (Reviewed March 2020)
Professional service from start to finish, helpful and punctual. Would not hesitate to recommend, or use again. (Reviewed December 2019)
I use Stove Care Ltd for servicing my own and my family's chimney and stove. They also installed my new system, and sorted out a chimney problem that others couldn't do. Always very professional and organised. Clean and efficient. (Reviewed November 2019)
Guy and Josh were pleasant and very helpful. They covered all floor surfaces before starting work and hoovered up any bits of soot afterwards. Our wood burning stoves lit well after servicing and looked considerably cleaner than before Guy worked on them. He took care to explain the workings of the stove and the condition of the flues. We feel happy knowing that everything has been looked at properly. (Reviewed September 2019)
Excellent service from start to finish. (Reviewed July 2019)
after the chimney sweeping I found that I could not light my stove owing to an accumulation of soot below the soot door which blocked the flue where it joins the stove. After telephoning the business I managed to rake out the soot myself with a ruler.
A soot door was also installed by the business and this was fine - neat and well matched to the flue pipe.
Those doing the work were friendly and helpful.
Guy Barker-Hall Chimney and Stove Services response:
Thank you for taking the time to leave a review. I'm sorry you aren't 100% satisfied.
As discussed when we did the work and in our telephone conversation afterwards, the stove and flue are very old as such it is highly likely that due to the uneven masonry in your flue, we were unable to sweep into all the nooks and crannies within. Because of this you can occasionally get soot-fall post sweeping. As we said when doing the camera survey, it would be worth at the very least relining the flue to stop this happening again.
Im sorry I wasnt able to attend to this myself due to your location and glad what I suggested helped.
Kind regards, Guy
(Reviewed March 2019)
Guy & his team replaced a condemned wood burner plus internal & external flue & fitted a marble hearth plus backing.
Prior to starting work they covered all furniture & floor with dust sheets to prevent any damage, they were very respectful & worked in a very clean & tidy manner. All work was carried out to a high standard & at the price agreed with NO extras.
I would recommend this business without hesitation, a 5 star service. (Reviewed December 2018)
Prompt and courteous service and kept in contact throughout the whole process.Any questions I had were answered promptly.Would have no hesitation in recommending them. (Reviewed December 2018)
Excellent job from first visit through to fitting. Thoughtful workers who left house very clean. Very happy and would definitely recommend their services. (Reviewed December 2018)
From the very first time we got in contact with Guy,the service he provided was very professional. He came to look at the work that needed doing first and told us what was needed to complete the work. He got back to us with a date and quote very promptly,emails were responded to very quickly.
When Guy and his team turned up to carry out the job, they were all very polite and professional. The work that was done was excellent and they made sure it was left clean and tidy.
We would not hesitate to recommend Guy and his team to anyone.
Thank you. (Reviewed December 2018)
From start to finish guy provided clear and sound advice with regard to our options in replacing an old open fire with a modern wood burner. He took into account the age of our house, current fire surround and size of the room and then explained what the work would entail. he followed this up swiftly with a detailed quote and after paying a deposit he gave us his start date. He stuck to this date and completed the work within 2 days. Guy and his team were a pleasure to have working in the house, they did an immaculate and brilliant job and we thank them very much! We couldn't be happier! (Reviewed November 2018)
We were impressed with the service provided from the first contact until completion of the work. Regular communication throughout. A very professional approach and a professional job done. Thank you Guy. (Reviewed October 2018)
Service always very professional, efficient & reliable. (Reviewed September 2018)
Guy was very responsive to my questions about what was needed and accommodating with providing dates for when he could do the work. The work was done on time and to budget, and appears to be of a high quality. (Reviewed June 2018)
Truly professional from the point of surveying our property to finally installing our stove.
The quality of workmanship and attention to detail was without doubt first class.
Very highly recommended. (Reviewed March 2018)