Comments from consumers who have used this trader
Polite,speedy tidy and helpful
Excellent service, excellent after sales service. Good worker.
New double glazing.
Excellent service from start to finish. The new windows were fitted to a very high standard by friendly professionals. The cost was quite competitive and there was no pressure to buy or annoying phone calls from the rep. I am very happy with the standard of work. Highly recommended.
Fine all members of staff helpful and pleasant. Pleased fitter took time to finish sealant etc carefully.
The service I received from Glass Northampton was very good apart from I wasn't told about a date of the plasterer coming. Very pleased otherwise.
Excellent, clean, tidy and professional fitting of new door and windows.
New bay windows very well fitted and no mess afterwards.
Patio and back doors replaced.
Replace 3 broken windows.
On time hard working, explained all aspects. Very pleased.
Brilliant service, so professional. Fitting was very clean and tidy
Overall, the service was good and efficient; however, I had to chase the company, initially, because the member of staff, who provided the quotation, was on sick leave.
The quality of the materials would appear to be very good; however, the fitters had to return, for three reasons:
1. The trim, on one side of the door, was untidy: it had been divided to make room for the hinges and so did not match the other side of the frame. This was remedied by removing the trim and making good the door surround in an alternative manner.
2. There were a few areas where silicone sealant had not been applied. This was easily remedied by the fitters.
3. The door squeaked. This was something the manager of the fitters noticed, to his credit, and was easily remedied.
Excellent service from initial sales, to surveying and final fitting.
Replaced all window's and doors. Fitter arrived on time, cleared up all mess very professional, very happy with work done.
Replacement of 2 doors
Replacement window and 2 safety catches on upstairs windows.
Great - on time cleaned up after.
Friendly, efficient neat and tidy fitting.
Replacement of UPC Windows excellent, quick service.
Identified our need quickly, offered wide range of choice no pushy salesmen, honest and open agreement, exceptional service, quality and top quality installer - highly recommended.
From start to finish everyone was very professional. The windows were fitted on time without any problems and very little disruption - excellent service all round.
2 Replacement windows in an upstairs flat.
Excellent fitting of new front door and French doors.
Very good service no sales gimmicks.
Excellent from quotation to installation. Efficiency in workmanship and cleaned up afterwards. No complaints whatsoever.
When the work was eventually done it was a top quality job, and very clean and tidy.
Very courteous and professional
A professional service which gave confidence.
Very professional service from planning to installation. Little hickups that occurred were sorted professionally and as soon as possible.
The new window was fitted quickly, quietly and efficiently. We still keep going to that part of the room to listen to the lack of noise we now enjoy.
Honesty, straight forward service.
Everyone I spoke to was very helpful. New door and frame etc was fitted very efficiently and well.
First floor replacement window and fitting installation board to existing window.
I had two replacement doors and everything went very smoothly. No problems.
Good service and friendly good products and efficient professional workers and approachable.
New front door re glaze back door.
We are extremely pleased with the installation and quality of our new conservatory. All contractors were timely, efficient and professional.
Excellent service that why we always go to them when we need windows or doors.
Excellent, very impressed from start to finish.
3 triple glazed windows delivered by friendly workmen on the day I requested.
Removal of 30 year old glazed panels and sliding door and replace with new PVC.
All members of the company from the sales staff to the surveyors and fitters were friendly and helpful throughout. I felt they were genuinely eager to give me the best advice, and never felt under any pressure to buy a product I did not wont. Would recommend them to anybody.
Replacement UPVC doors on front and back of property - great job.
Doors to front and back replaced also glass in Patio door.
An otherwise excellent service and product (new front door) let down by poor survey and incomplete product.
Removal of existing windows, supply and fix A rated white PVC replacements to front bay and second bathroom.
Great service, simple straightforward quote and quality goods provided and fitted exactly as they said.
Replacement patio doors.
Excellent service all round from quote to fitting, wouldn't hesitate to recommend to friends and family
Replace double glazed window unit and supply and fit French doors.
New windows ledges coving etc in porch and new window in small room.
Excellent, friendly and reliable experience. No heavy sell, valuable advice and great aftersales service.
Exceptional service, the quality of workmanship was excellent. The fitters were professional and the finish was very high quality would not hesitate to recommend this company. Brilliant customers service all round.
At time of placing the order the assistance in deciding the correct installation was excellent. Subsequently the fitters completed an excellent fit with consideration to ensure that all was sheeted up and all debris was removed.
Excellent service from measuring to fitting. Would highly recommend.
Glass Northampton replaced all windows and door to our 3 storey house. Excellent and professional service from start to finish. It was worth the risk using a local business than a national company. 10/10.
I received excellent service from this company.
Very good company
Glass Northampton worked around our circumstances to ensure that we were happy with the arrangements. The workmen were efficient, polite and made very little mess, what mess was generated they cleaned up.
Lovely people to deal with. No complaints at all the fitter worked so well, non stop. 3 cheers. Thank you
New front door and side window.
Replacement patio doors. Very good quality material and workmanship. Excellent after sale service in sorting out one or two minor matters. Very happy.
Products window and doors facia's and guttering really pleased with.
Very efficient and excellent workmanship.
Always excellent service with Glass Northampton, we have had them for the last 30 years.
Excellent clean service.
Punctual, polite, worked quickly and efficiently, very tidy. Good product and value.
On the whole the servcie was excellent but they did 'lose' one order and had to be chased up.
Glass Northampton response - we are very sorry and we do apologise for any inconvenience.
A very competitive quotation for the supply and installation of a single window(for a garage). My previous supplier (for the whole house in 2000) showed no interest whatsoever.
Excellent from quotation through to fitting.
Installation of rear elevation windows. Service by installers absolutely "tops". Would use this company again for glazing installation.
Replacement windows double glazing and Doors. This work was done on time was clean and precise. Workman manners are excellent am prepared to commend them to all friends and family
Delighted with the job (replacement windows). Helpful and considerate workers very neat finish. All mess cleared up on completion - even to hoovering the carpets. Will definitely use the company again.
We highly recommend Glass Northampton - from cencept to fitting they are fantastic and deliver an excellent product.
Problem only with quality of some of products supplied, not with company.
Not cheapest but superb quality workmanship and great alround customer service. They do what they say and on time.
They were efficient and the quality of our patio doors is very good
Excellent service from visit to store to home visit, survey and installation. Would highly recommend.
For a good job done you can rely on this company.
1st class service and product fitted by tidy fitters.
Excellent - thank you.
They have replaced two of our windows and both times have provided an outstanding service before and during the fitting.
Amazing customer service and very helpful quality and fitting of windows excellent. Extremely happy with the finish and would recomment to anyone else.
Proffesional Service throughout even when issues arose
No pressure sales approach and extremely helpful. Very good product and particularly impressed with after sales service
5th time we have used this company and now all doors and window ahve been installed by them great local company.
Admin poor. Did not phone back when promised. Delays. Workmen not given accurate info about job from office, unclear about work dates.
Workmen very experienced and efficient
I am very pleased with the quality of the products especially with the care and attention from all departments of this business.
Very proffesional service from start to finish of project
Carried out initial inspection efficiently and gave us confidence we had chosen the right business although they are not the cheapest! Finished work excellent.
The best was no pressure sales say the price and that's it no fancy discounts Thanks.
More expensive than others but justified by quality of service
Very proffesional job clean and tidy workmen. Clears all rubbish from site.
Re service - unfortunately did not arrive on agreed fitting day. New date booked and arrived on time
We must apologise for this delay, the reason was our supplier let us down on delivery. We apologise for the way this was handled, this falls far short of our normal standard.
Pleased with the quality of door and service.
Great service. Very pleased.
Easy sales process with no heavy sales pitch. Followed up with information and pricing quickly. Job completed in a timely and professional manner.
No push for sale, excellent customer services, professional and tidy job, clean up as they went along. Fantastic company!!
Highly competent and professional service. Very pleased with the results.
Perfect workmanship except marks on wall. Cleaned off the next day.
Quick to come out and quote. Quoted wrong glass & window type in one room. No comms as to when installing - had to chase - slow to come back to me. Windows good, but one handle broke within a couple of weeks & repaired window stuck. Lots of damage to repaired window surround. Quick to chase bill before work finished.
After investigation we must apologise for the way this contract was handled. Admin staffing has now been improved.
1st class job.
Have used on 5 occasions in last few years. Excellent service and care taken by estimators, surveyors and all the fitters. First class company with excellent product.
Everything was explained well in the early stages. Nothing changed and the timescale for the job was good. The workmen were punctual, friendly and efficient and left no mess at all. We are very happy with the end result.
From the initial survey and pester-free quotation to the installation and completion of our new windows Glass Northampton did an excellent job. Our sincere thanks to everyone involved.
Brilliant from start to finish. A fraction of the cost of Everest but a local company. Equally good in quality. They helped me to choose the windows correctly and listened to my needs too.
Very good service, courteous staff and totally trustworthy. Very recommended.
Of the double glazing firms approached these were the only ones who provided an estimate. They were always on top of the job which we are very pleased with.
A very pleasant experience with good outcome. We needed windows urgently and they came up trumps. Fitter was v pleasant.
The customer service and install team were second to none.
Really friendly to deal with. No pressure selling. The fitting of the windows was fantastic as are the quality of the windows themselves. Will be using them again.
First class service from the moment I arrived at the premises. Explained everything. No rush. Nothing too much trouble. Excellent.
Excellent service and front door was brilliant. Would recommend them to friends etc.
Having used them about 15 years ago it was good to find nothing has changed - no pushy salesman, just excellent service and a fair price.
Having used them about 15 years ago it was good to find nothing has changed - no pushy salesman, just excellent service and a fair price.
Fitters Kyle and Philip. Very neat & tidy, very polite, absolute well done to the fitters. No mess and thorough. Cleaned up, also considerate to my elderly dog. A job well done.
Vety helpful, lovely product,
We were very pleased with all aspects of the work. The men were tidy and protected all the carpets & floors. the job was completed on time with hardly any disruption to the house.
Good service! very nice staff
This is the second time I have used Northampton Glass, and once again they have provided an excellent service.
Double call out charge to cover two people seems a bit expensive.
All the staff at Glass Northampton have been courteous, professional and efficient. When the windows were replaced the staff were very hard working. Took considerable care and cleaned both inside and outside at the completion of the work. An excellent job.
I am very pleased with the new windows.
I found the fitters very good doing their job, and did a very good in cleaning after finishing the job.
Removed all waste, well fitted. Left house clean and tidy
Good installation carried out by very pleasant installers. Well done.
A very good job done.
Excellent work as always. I have used this company on four occasions and very satisfied.
We found the service all in all very good.
Excellent service and the fitters were brilliant as well.
The company provided excellent personnel service from start to finish and proved the value of going to an established local firm.
Installed on time. Top quality windows. Very clean and tidy workman.
First class from start to finish
I had some replacement windows which included a difficult bay window. They provided a written quote with plans. The finished product is excellent a very professional company.
Visited on 3/7/14 - window fitted 15/9/14. Poor knowledge of job progress when telephoning. Had to call several times to arrange fitting.
Well executed contract with courteous personnel.
All windows replaced some years ago (recommended by local builders) and just replaced conservatory. Would highly recommend this company - always efficient corteous and helpful both during and after installation. Can\'t fault them.
Good service, product and installation.