Very good service and would recommend them. (Reviewed December 2020)

A fantastic company, excellent service from first contact to completion. We are delighted with our high quality new windows and recommend Glass Northampton. (Reviewed December 2020)

Came on time, fitted window and cleaned up thoroughly after themselves. Good job. (Reviewed December 2019)

Excellent service, polite, expert advice prior to order. Highstanding work, very happy. (Reviewed December 2019)

Prompt and reliable service and advice. (Reviewed December 2019)

Great service - very helpful, thorough, clear communication on products and pricing. Worked well with builders. Looks great, lovely quality. (Reviewed December 2019)

Replace 2 windows (1 bay) (Reviewed December 2019)

Excellent overall service and quality product. (Reviewed November 2019)

Very good, professional service throughout the completion of the order. Installation is undoubtedly an asset to us. (Reviewed November 2019)

Service was great. 10/10. (Reviewed November 2019)

Excellent (Reviewed November 2019)

Everything went according to plan except slight delay with tiling floor to conservatory. Men worked hard, arrived on time and left everywhere clean & tidy. Products are of good quality. (Reviewed August 2019)

Bi-folds fitted. All extremely efficient & helpful. (Reviewed August 2019)

An efficient and professional company. I have already recommended them to my neighbours who admired my windows & doors. (Reviewed August 2019)

Very good. (Reviewed August 2019)

Very good service and very friendly (Reviewed July 2019)

Excellent service from start to finish. (Reviewed May 2019)

Very good service and products as in previous 2 orders. There was a minor problem which was rectified effectively and efficiently. Congratulations to all involved, on a job well done! (Reviewed May 2019)

A first class service from start to finish, replacing all windows and doors in my detached house. All employees displayed a pride in their work. (Reviewed May 2019)

Over the last 2 months my Mum has had new patio door & we have had new guttering & soffits and new windows, and the service & quality has been excellent. Would recommend. (Reviewed April 2019)

Replacement double glazing - great product, excellent service very professional, tidy work (Reviewed April 2019)

9 new windows plus new front door (Reviewed March 2019)

Very good (Reviewed April 2018)

There have been many problems, some manufacturing, some down to Glass Northampton. Not once did the Glass Northampton fitters point it out or report it. It was always down to me reporting the problems and concerns to them. So in conclusion the company policy is get the job done, move on to the next job and if the customer complains we will go back and fix it.

The company response: It would appear that on this occasion we have experienced some quality issues with one of our suppliers of Composite doors, but I will say this is a rare occurrence.
All of the Composite doors come very well protected and wrapped up so it is very difficult to inspect the doors without compromising the original protective layers, this can then lead to the door being damaged in transit on our vehicles.
Even once a product is fitted it is not always that easy to spot the smallest of scratches or marks, this maybe down to natural light at the time of installation or even weather conditions outside,
so it is NOT our company policy to 'fit it and see if the customer notices it', then fix it! The industry standard now for marks on Toughened / Low 'E'glass is that if you cannot see it from 3 meters away then this is classed as acceptable.
When you read the customers full letter I think it is a testament to Glass Northampton's service and dedicated staff who want to make sure every job is finished correctly and to the customers satisfaction.
Once again I would like to apologise for any inconvenience the customer has experienced, mainly due to our suppliers and matters out of our initial control.
(Reviewed February 2018)

We have used this company before and as always, very happy with service, product, price and customer care. (Reviewed February 2018)

Supply and installation of patio door. (Reviewed December 2017)

Replacement Window (Reviewed December 2017)

Very good, worked very hard. (Reviewed November 2017)

Absolutely first class (Reviewed November 2017)

Excellent service from all members of staff. Always called back and listed to. Installation and installers extremely good courteous and left site tidy. (Reviewed November 2017)

Excellent, what more can I say. Would have no problem recommending them to anyone else. (Reviewed November 2017)

Replacement UPVC windows (Reviewed November 2017)

Had new fascia's and guttering fitted. The service I received was very good and the work carried out efficiently. (Reviewed November 2017)

Sales, surveying, fitting, aftersales support all excellent. (Reviewed October 2017)

Excellent from initial call to actual fitting of windows and doors. Very friendly and knowledgeable. I would definitely recommend. (Reviewed September 2017)

Prompt service. Polite staff. A pleasant company to deal with. (Reviewed September 2017)

Replacement windows (Reviewed September 2017)

New UPVC front door, door looks good. Excellent locking mechanism and low sill is a great idea. (Reviewed August 2017)

Replacement conservatory double glazed units with new front door. Fantastic service, quality and customer experience - Thank you. (Reviewed August 2017)

Very efficient excellent workmen, pleasant office staff, excellent product. (Reviewed August 2017)

Replacement glass windows and door on front porch of house. (Reviewed July 2017)

Efficient and courteous helpful advice. Fitted 3 windows. (Reviewed July 2017)

Really pleased very good service. (Reviewed July 2017)

Polite,speedy tidy and helpful (Reviewed July 2017)

Excellent service, excellent after sales service. Good worker. (Reviewed July 2017)

New double glazing. (Reviewed June 2017)

Excellent service from start to finish. The new windows were fitted to a very high standard by friendly professionals. The cost was quite competitive and there was no pressure to buy or annoying phone calls from the rep. I am very happy with the standard of work. Highly recommended. (Reviewed June 2017)

Fine all members of staff helpful and pleasant. Pleased fitter took time to finish sealant etc carefully. (Reviewed June 2017)

The service I received from Glass Northampton was very good apart from I wasn't told about a date of the plasterer coming. Very pleased otherwise. (Reviewed June 2017)

Excellent, clean, tidy and professional fitting of new door and windows. (Reviewed June 2017)

New bay windows very well fitted and no mess afterwards. (Reviewed May 2017)

Patio and back doors replaced. (Reviewed May 2017)

Replace 3 broken windows. (Reviewed May 2017)

On time hard working, explained all aspects. Very pleased. (Reviewed April 2017)

Brilliant service, so professional. Fitting was very clean and tidy (Reviewed April 2017)

Overall, the service was good and efficient; however, I had to chase the company, initially, because the member of staff, who provided the quotation, was on sick leave.

The quality of the materials would appear to be very good; however, the fitters had to return, for three reasons:

1. The trim, on one side of the door, was untidy: it had been divided to make room for the hinges and so did not match the other side of the frame. This was remedied by removing the trim and making good the door surround in an alternative manner.

2. There were a few areas where silicone sealant had not been applied. This was easily remedied by the fitters.

3. The door squeaked. This was something the manager of the fitters noticed, to his credit, and was easily remedied. (Reviewed March 2017)

Excellent service from initial sales, to surveying and final fitting. (Reviewed March 2017)

Replaced all window's and doors. Fitter arrived on time, cleared up all mess very professional, very happy with work done. (Reviewed March 2017)

Replacement of 2 doors (Reviewed March 2017)

Replacement window and 2 safety catches on upstairs windows. (Reviewed March 2017)

Great - on time cleaned up after. (Reviewed March 2017)

Friendly, efficient neat and tidy fitting. (Reviewed March 2017)

Replacement of UPC Windows excellent, quick service. (Reviewed February 2017)

Identified our need quickly, offered wide range of choice no pushy salesmen, honest and open agreement, exceptional service, quality and top quality installer - highly recommended. (Reviewed February 2017)

From start to finish everyone was very professional. The windows were fitted on time without any problems and very little disruption - excellent service all round. (Reviewed February 2017)

2 Replacement windows in an upstairs flat. (Reviewed February 2017)

Excellent fitting of new front door and French doors. (Reviewed February 2017)

Very good service no sales gimmicks. (Reviewed February 2017)

Excellent from quotation to installation. Efficiency in workmanship and cleaned up afterwards. No complaints whatsoever. (Reviewed December 2016)

When the work was eventually done it was a top quality job, and very clean and tidy. (Reviewed December 2016)

Very courteous and professional (Reviewed December 2016)

A professional service which gave confidence. (Reviewed December 2016)

Very professional service from planning to installation. Little hickups that occurred were sorted professionally and as soon as possible. (Reviewed November 2016)

The new window was fitted quickly, quietly and efficiently. We still keep going to that part of the room to listen to the lack of noise we now enjoy. (Reviewed November 2016)

Honesty, straight forward service. (Reviewed November 2016)

Everyone I spoke to was very helpful. New door and frame etc was fitted very efficiently and well. (Reviewed November 2016)

First floor replacement window and fitting installation board to existing window. (Reviewed November 2016)

I had two replacement doors and everything went very smoothly. No problems. (Reviewed November 2016)

Good service and friendly good products and efficient professional workers and approachable. (Reviewed October 2016)

New front door re glaze back door. (Reviewed October 2016)

We are extremely pleased with the installation and quality of our new conservatory. All contractors were timely, efficient and professional. (Reviewed October 2016)

Excellent service that why we always go to them when we need windows or doors. (Reviewed October 2016)

Excellent, very impressed from start to finish. (Reviewed September 2016)

Very good.
3 triple glazed windows delivered by friendly workmen on the day I requested. (Reviewed August 2016)

Removal of 30 year old glazed panels and sliding door and replace with new PVC. (Reviewed August 2016)

All members of the company from the sales staff to the surveyors and fitters were friendly and helpful throughout. I felt they were genuinely eager to give me the best advice, and never felt under any pressure to buy a product I did not wont. Would recommend them to anybody. (Reviewed August 2016)

Replacement UPVC doors on front and back of property - great job. (Reviewed August 2016)

Doors to front and back replaced also glass in Patio door. (Reviewed July 2016)

An otherwise excellent service and product (new front door) let down by poor survey and incomplete product. (Reviewed July 2016)

Removal of existing windows, supply and fix A rated white PVC replacements to front bay and second bathroom. (Reviewed June 2016)

Great service, simple straightforward quote and quality goods provided and fitted exactly as they said. (Reviewed June 2016)

Replacement patio doors. (Reviewed June 2016)

Excellent service all round from quote to fitting, wouldn't hesitate to recommend to friends and family (Reviewed May 2016)

Replace double glazed window unit and supply and fit French doors. (Reviewed May 2016)

New windows ledges coving etc in porch and new window in small room. (Reviewed May 2016)

Very good. (Reviewed April 2016)

Excellent, friendly and reliable experience. No heavy sell, valuable advice and great aftersales service. (Reviewed April 2016)

Exceptional service, the quality of workmanship was excellent. The fitters were professional and the finish was very high quality would not hesitate to recommend this company. Brilliant customers service all round. (Reviewed April 2016)

At time of placing the order the assistance in deciding the correct installation was excellent. Subsequently the fitters completed an excellent fit with consideration to ensure that all was sheeted up and all debris was removed. (Reviewed February 2016)

Excellent service from measuring to fitting. Would highly recommend. (Reviewed February 2016)

Glass Northampton replaced all windows and door to our 3 storey house. Excellent and professional service from start to finish. It was worth the risk using a local business than a national company. 10/10. (Reviewed February 2016)

Very good (Reviewed January 2016)

I received excellent service from this company. (Reviewed December 2015)

Very satisfied (Reviewed December 2015)

Good job (Reviewed December 2015)

Very good company (Reviewed December 2015)

Glass Northampton worked around our circumstances to ensure that we were happy with the arrangements. The workmen were efficient, polite and made very little mess, what mess was generated they cleaned up. (Reviewed December 2015)

Very good (Reviewed November 2015)

Lovely people to deal with. No complaints at all the fitter worked so well, non stop. 3 cheers. Thank you (Reviewed November 2015)

New front door and side window. (Reviewed November 2015)

Replacement patio doors. Very good quality material and workmanship. Excellent after sale service in sorting out one or two minor matters. Very happy. (Reviewed November 2015)

Products window and doors facia's and guttering really pleased with. (Reviewed October 2015)

Very efficient and excellent workmanship. (Reviewed October 2015)

Always excellent service with Glass Northampton, we have had them for the last 30 years. (Reviewed October 2015)

Excellent clean service. (Reviewed October 2015)

Punctual, polite, worked quickly and efficiently, very tidy. Good product and value. (Reviewed October 2015)

On the whole the servcie was excellent but they did 'lose' one order and had to be chased up.

Glass Northampton response - we are very sorry and we do apologise for any inconvenience. (Reviewed August 2015)

Brilliant (Reviewed August 2015)

A very competitive quotation for the supply and installation of a single window(for a garage). My previous supplier (for the whole house in 2000) showed no interest whatsoever. (Reviewed July 2015)

Excellent from quotation through to fitting. (Reviewed July 2015)

Installation of rear elevation windows. Service by installers absolutely "tops". Would use this company again for glazing installation. (Reviewed July 2015)

Replacement windows double glazing and Doors. This work was done on time was clean and precise. Workman manners are excellent am prepared to commend them to all friends and family (Reviewed July 2015)

Delighted with the job (replacement windows). Helpful and considerate workers very neat finish. All mess cleared up on completion - even to hoovering the carpets. Will definitely use the company again. (Reviewed January 2015)

We highly recommend Glass Northampton - from cencept to fitting they are fantastic and deliver an excellent product. (Reviewed January 2015)

Problem only with quality of some of products supplied, not with company. (Reviewed January 2015)

Not cheapest but superb quality workmanship and great alround customer service. They do what they say and on time. (Reviewed January 2015)

They were efficient and the quality of our patio doors is very good (Reviewed January 2015)

Excellent service from visit to store to home visit, survey and installation. Would highly recommend. (Reviewed January 2015)

For a good job done you can rely on this company. (Reviewed January 2015)

1st class service and product fitted by tidy fitters. (Reviewed January 2015)

Excellent - thank you. (Reviewed January 2015)

They have replaced two of our windows and both times have provided an outstanding service before and during the fitting. (Reviewed January 2015)

Amazing customer service and very helpful quality and fitting of windows excellent. Extremely happy with the finish and would recomment to anyone else. (Reviewed January 2015)

Proffesional Service throughout even when issues arose (Reviewed January 2015)

No pressure sales approach and extremely helpful. Very good product and particularly impressed with after sales service (Reviewed January 2015)

5th time we have used this company and now all doors and window ahve been installed by them great local company. (Reviewed January 2015)

Admin poor. Did not phone back when promised. Delays. Workmen not given accurate info about job from office, unclear about work dates.
Workmen very experienced and efficient (Reviewed January 2015)

I am very pleased with the quality of the products especially with the care and attention from all departments of this business. (Reviewed January 2015)

Very proffesional service from start to finish of project (Reviewed January 2015)

Carried out initial inspection efficiently and gave us confidence we had chosen the right business although they are not the cheapest! Finished work excellent. (Reviewed January 2015)

The best was no pressure sales say the price and that's it no fancy discounts Thanks. (Reviewed January 2015)

More expensive than others but justified by quality of service (Reviewed January 2015)

Very proffesional job clean and tidy workmen. Clears all rubbish from site. (Reviewed January 2015)

Re service - unfortunately did not arrive on agreed fitting day. New date booked and arrived on time

Business reply:

We must apologise for this delay, the reason was our supplier let us down on delivery. We apologise for the way this was handled, this falls far short of our normal standard. (Reviewed January 2015)

Pleased with the quality of door and service. (Reviewed January 2015)

Great service. Very pleased. (Reviewed January 2015)

Easy sales process with no heavy sales pitch. Followed up with information and pricing quickly. Job completed in a timely and professional manner. (Reviewed January 2015)

No push for sale, excellent customer services, professional and tidy job, clean up as they went along. Fantastic company!! (Reviewed January 2015)

Highly competent and professional service. Very pleased with the results. (Reviewed January 2015)

Perfect workmanship except marks on wall. Cleaned off the next day. (Reviewed January 2015)

Quick to come out and quote. Quoted wrong glass & window type in one room. No comms as to when installing - had to chase - slow to come back to me. Windows good, but one handle broke within a couple of weeks & repaired window stuck. Lots of damage to repaired window surround. Quick to chase bill before work finished.

Business reply:

After investigation we must apologise for the way this contract was handled. Admin staffing has now been improved. (Reviewed January 2015)

1st class job. (Reviewed January 2015)

Have used on 5 occasions in last few years. Excellent service and care taken by estimators, surveyors and all the fitters. First class company with excellent product. (Reviewed January 2015)

Everything was explained well in the early stages. Nothing changed and the timescale for the job was good. The workmen were punctual, friendly and efficient and left no mess at all. We are very happy with the end result. (Reviewed January 2015)

From the initial survey and pester-free quotation to the installation and completion of our new windows Glass Northampton did an excellent job. Our sincere thanks to everyone involved. (Reviewed January 2015)

Brilliant from start to finish. A fraction of the cost of Everest but a local company. Equally good in quality. They helped me to choose the windows correctly and listened to my needs too. (Reviewed January 2015)

Very good service, courteous staff and totally trustworthy. Very recommended. (Reviewed January 2015)

Of the double glazing firms approached these were the only ones who provided an estimate. They were always on top of the job which we are very pleased with. (Reviewed January 2015)

A very pleasant experience with good outcome. We needed windows urgently and they came up trumps. Fitter was v pleasant. (Reviewed January 2015)

The customer service and install team were second to none. (Reviewed January 2015)

Really friendly to deal with. No pressure selling. The fitting of the windows was fantastic as are the quality of the windows themselves. Will be using them again. (Reviewed January 2015)

First class service from the moment I arrived at the premises. Explained everything. No rush. Nothing too much trouble. Excellent. (Reviewed January 2015)

Excellent service and front door was brilliant. Would recommend them to friends etc. (Reviewed January 2015)

Having used them about 15 years ago it was good to find nothing has changed - no pushy salesman, just excellent service and a fair price. (Reviewed January 2015)

Having used them about 15 years ago it was good to find nothing has changed - no pushy salesman, just excellent service and a fair price. (Reviewed January 2015)

Fitters Kyle and Philip. Very neat & tidy, very polite, absolute well done to the fitters. No mess and thorough. Cleaned up, also considerate to my elderly dog. A job well done. (Reviewed January 2015)

Vety helpful, lovely product, (Reviewed January 2015)

We were very pleased with all aspects of the work. The men were tidy and protected all the carpets & floors. the job was completed on time with hardly any disruption to the house. (Reviewed January 2015)

Good service! very nice staff (Reviewed January 2015)

This is the second time I have used Northampton Glass, and once again they have provided an excellent service. (Reviewed January 2015)

Double call out charge to cover two people seems a bit expensive. (Reviewed December 2014)

All the staff at Glass Northampton have been courteous, professional and efficient. When the windows were replaced the staff were very hard working. Took considerable care and cleaned both inside and outside at the completion of the work. An excellent job. (Reviewed December 2014)

I am very pleased with the new windows. (Reviewed December 2014)

I found the fitters very good doing their job, and did a very good in cleaning after finishing the job. (Reviewed December 2014)

Removed all waste, well fitted. Left house clean and tidy (Reviewed December 2014)

Good installation carried out by very pleasant installers. Well done. (Reviewed December 2014)

A very good job done. (Reviewed December 2014)

Excellent work as always. I have used this company on four occasions and very satisfied. (Reviewed December 2014)

We found the service all in all very good. (Reviewed December 2014)

Excellent service and the fitters were brilliant as well. (Reviewed December 2014)

The company provided excellent personnel service from start to finish and proved the value of going to an established local firm. (Reviewed December 2014)

Installed on time. Top quality windows. Very clean and tidy workman. (Reviewed December 2014)

First class from start to finish (Reviewed December 2014)

I had some replacement windows which included a difficult bay window. They provided a written quote with plans. The finished product is excellent a very professional company. (Reviewed December 2014)

Visited on 3/7/14 - window fitted 15/9/14. Poor knowledge of job progress when telephoning. Had to call several times to arrange fitting. (Reviewed December 2014)

Well executed contract with courteous personnel. (Reviewed October 2014)

All windows replaced some years ago (recommended by local builders) and just replaced conservatory. Would highly recommend this company - always efficient corteous and helpful both during and after installation. Can\'t fault them. (Reviewed October 2014)

Good service, product and installation. (Reviewed October 2014)