Excellent, friendly, helpful (Reviewed August 2018)

They conned me out of my money and did no work whatsoever, got a phone call from the manager who said they would charge me for the callout, however the engineer who came promised me we would receive a full refund. The manager was very rude. They charged me for work that was never done. I am very disappointed with the customer service and the manager who have no respect for the customer.

Bee Tee Alarms:
We are sorry to hear that you feel your experience with us has been negative. As a company we aim to ensure all of our customers are fully aware of all costs involved before our engineers arrive on site. Unfortunately in this circumstance, we feel there has been a misunderstanding and we welcome you to contact us directly to ensure a clear understanding of our non maintained call out terms. Bee Tee Alarms Ltd relies on all feedback from our customers to ensure a constant high level of customer satisfaction and we strive to maintain our friendly, yet professional reputation.
(Reviewed April 2018)

The engineers were quick and efficient. They were courteous and explained the use of the system very well. (Reviewed March 2018)

Alarm fitted, two men extremely polite, professional and tidied up after themselves. Great Service. (Reviewed March 2018)

Great, honest service. Good engineers. (Reviewed February 2018)

Very professional polite service. (Reviewed November 2016)

Always responded quickly to any queries and happy with end product. (Reviewed November 2015)

Good business & good price, just was not fully 100% informed of all costs etc. Didn't find out everything until agreement was signed (Reviewed April 2015)

They were unclear in their documents that the annual maintenance payments do not start until year 2, i.e. that there was a saving.

Business response:- the first year after installation is covered by a manufacturers guarantee in regards to parts which they sort out on behalf of the customer. The customer signs a maintenance contact but doesn’t make payments until the beginning of the second year. (Reviewed March 2015)

Excellent service - very tidy and efficient service. Engineer extremely helpful. (Reviewed January 2015)

Professional, kind and local. Great company. (Reviewed January 2015)

Reliable and friendly service. No complaints, highly recommended. (Reviewed January 2015)

Very friendly, helpful. (Reviewed January 2015)

Very professional. (Reviewed January 2015)

Very good and quick service. (Reviewed December 2014)

The entire team is very good. The engineers who installed the alarm system are very skilled, efficient, kind and courteous. They have done a proper professional job. (Reviewed December 2014)

This company is highly recommended. Fast, friendly and very professional. A decent and honest company. Thank you. (Reviewed December 2014)

Very good service, quality staff, quality product. (Reviewed December 2014)

An all round professional service. My family and work use Bee Tee Alarms so an easy choice to make. Would highly recommend. (Reviewed December 2014)

Very nice company to do business with. We felt confident. (Reviewed November 2014)