Comments from consumers who have used this trader
Repair to HPVC door multipoint
Excellent service. Good customer care. Constantly offered advice that is helpful and rectified each problem that I have called them for.
Efficient, helpful, prompt
Prompt, helpful and efficient service. Would definitely recommend this business.
New lock to replace lost key.
Attended promptly after a burglary. Advised and fitted further security within 5 days. On time for appointment and polite and helpful.
Required door lock realigned. Turned up on time and repaired the door without any fuss.
As usual excellent prompt service.
A neighbour rang my doorbell to say that her front door would not open. I tried it with her key and the lock appeared to be broken and fixed in the locked position. I rang Bath Lock & Key for her and explained. Their locksmith arrived within half an hour and in the next 20 minutes had got the door open and had changed the broken lock with a new one. Excellent service.
Great service - The lock on the front door failed and it took 1.5 hours late in the day to resolve!
Lock Smith arrived promptly. Recognised problem, had spare part in his van to replace my other one.
Checked the door, oiled the lock and hinges. A job well done swiftly and efficiently.
Always very helpful,efficient and knowledgeable.
We have used Bath Lock and key twice recently, both times they have gone beyond the call of duty to help.
They have been really helpful.
Excellent friendly and efficient service
Arrived punctually to appointment. Assessed the problem expertly and carried out the necessary work quickly and skilfully. Staff were polite and pleasant. Total satisfaction.
Front door security
Quick & Efficient
Excellent - all service provision delivered within 24 hours.
Excellent. Quick and efficient.
Called out for emergency change of lock. Came straight away as I needed access for medication.
Repair and service to faulty front door lock.
I phoned the business at 10.00 to say I wanted to change a lock and needed advice and fitting. By 11.20 the job was done. The 2 men were efficient and helpful. I could not be more pleased with the result.
Excellent, friendly, good value for money, professional and helpful. Could not fault their overall performance and in good time considering parts had to be manufactured.
I had a front door night latch replaced and patio doors re-keyed. it was obvious that the men were faced with something that wasn't as straightforward as they were expecting but they deliberated, did the right thing and were professional, polite and clean!
They came to repair a faulty front door lock. They worked in a clean and tidy way and I was very satisfied with the outcome.
Replacement door handles, one pair and one tubular latch.
The guys came out within 15 minutes of my call (As promised) to open my door (Lock was Jammed) They dealt with the problem quickly, professionally and cost effectively.
Excellent - Quality work, quick service, reliable, courteous.
Arrived on time. Responded quickly. Job completed quickly. No ancillary damage
The door lock to conservatory not working properly, expert came to inspect, made temporary repair, ordered parts and returned to make good.
Very prompt in comming to see our problem locks and dealt with them promptly once the replacement handles arrived from manufacturer.
To replace a cylinder and lock on front door
Wanted lock changed and new keys cut
Prompt and efficient assistance to open locked door.
A complete masterkey system throughout the hotel, also good response at any time.
Repair to a lock
Prompt arrival of the workmen, quicj job done well. Many thanks
Prompt, polite, friendly and did a good job
Good service, but seems expensive
To repair a French door 3 way lock gear.
Excellent - Very professional and arrived on time.
Arrived on time, courteous and professional, completed within estimated time. Excellent standard of work. Reasonable price.
Fixed the locks on a door
Very efficient and helpful. 5 locks changed and window locks fitted.
We had two deadlock installed
Excellent. Polite. Efficient.
My front door had just been painted so I was a little concerned.
- Needn't have been - Not a mark