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Overall Customer Rating
93 Orchard Way
N/A miles from your postcode
Gas Engineers/Servicing, Heating Engineer, Heating Services, Plumbers / Plumbing, Tiling Services
Based on 56 reviews
I am really happy with the work that Warm and Kozy carried out to my property. They fitted a new bathroom suite, towel rail, extractor fan and flooring as well as a bit of decorating. The end result looks great and I would definitely recommend them to others. (Reviewed October 2023)
Kevin came to service our boiler, a boiler that doesn't seem to have ever had any work done to it, and he fixed it up like new, despite us having things missing that we should have kept! Excellent service, and he left it cleaner in here than when he arrived. Would definitely recommend. (Reviewed September 2023)
Work carried out efficiently. Full details of work to be done given and rationale explained. Mr. Stimpson changed dates for me as I unfortunately was unwell on the first agreed date. Caring attitude. The team worked quietly together and warned me about noise. Re-scheduled dates and times kept to. System checked at the end of each stage (2) to ensure that the system was working when they left the premises at night. Very satisfied indeed with the work done and will be using them again. (Reviewed June 2023)
Kevin assisted by Alfie replaced our existing tired boiler for a new one. We now have an excellent system in place. During their time here, they ensured that any potential disruption was kept to a minimum. They worked both efficiently and professionally, throughout. They kept us well informed of their progress and were more than willing to give straight answers to any questions we had. I can honestly say they were a pleasure to have in the house. I would highly recommend them to anyone in need of their services. Thank you, Kevin and Alfie. (Reviewed May 2023)
Brilliant service from Kevin and Alfie. They carried out work on my gas fire last Autumn, returning this year to replace a faulty boiler. They went out of their way to ensure that the new system was up and running as quickly as possible. The old system had issues in the way it had been set up and they corrected this. The new system works perfectly. Kevin is thorough in documenting all work carried out to ensure there is a proper history of work undertaken. I only moved to the area last year. At my previous home I had a very good heating engineer for many years and so finding a new and reliable engineer was a challenge as consumers know too well. Warm and Kozy are by far the best I have used and will continue to use for future needs. (Reviewed April 2023)
Had to call out Warm and Kozy as my boiler stopped working. The boiler was working again within a space of 2 hours. Excellent service would highly recommend. (Reviewed February 2023)
Excellent service. Exceptionally high standard of work; replaced single-fin radiators with double-fin radiators and also fitted a rain-shower. Old radiators were imperial and new radiators are metric, but this was dealt with efficiently and effectively. Kevin has worked for me for many years servicing boilers etc., and I have always been delighted with everything - I recommend him to friends and they too are very pleased. (Reviewed May 2022)
Kevin did an excellent job of upgrading some existing older style radiators for new more efficient units, as well as installing an additional radiator in our bathroom. The quality of his work was excellent and he (and his mate) left very little mess after finishing this 2 day job. He was always polite, friendly and helpful - and he is a cat lover (like us) which was nice for our feline residents. (Reviewed January 2022)
Many thanks Kevin much appreciated. (Reviewed January 2022)
Great service very efficient no mess no rubbish explain all the controls and said if we have any problems just give him a call. (Reviewed November 2021)
Extremely efficient service of my gas boiler. Left everything clean and tidy. He also explained very clearly what was wrong and replaced the necessary parts. He even showed me the old part and using the internet, showed me what the part should look like. It was all very reassuring and I will definitely use Warm and Kozy in the future. (Reviewed October 2021)
Recently had my bathroom renovated. Excellent standard of work. Kevin was always very pleasant, courteous, helpful and offered valuable advice based on his experience and knowledge. He kept me informed of every stage of the work being carried, discussed various options with me enabling me to make the best possible choices. He is very trustworthy, made sure I got good value for money and was not overspending inappropriately. Although very friendly, he remained professional at all times. I would certainly use his services again and strongly recommend him to others. I could not have met a kinder person who went out of his way to be helpful. I am more than satisfied with the work he did.
THANK YOU KEVIN & ALFIE (Reviewed October 2021)
From start to finish Kevin and Alfie made the whole installation informative and very professional.
The work was carried out in a very tidy manner and to the timescale originally quoted.
I wouldn't hesitate to recommend using Warm and Kozy to any friends or family.
Very happy with the work.
(Reviewed September 2021)
I am so pleased with the work done by Kevin and Alfie. Nothing was too much trouble. They worked hard and always left things tidy at the end of each day. The attention to little details was always kept in mind. The job they have done has transformed my bathroom and I love the end result. I would highly recommend them. (Reviewed April 2021)
This has to be one of the best companies I have employed. Kevin and Alfie are both very pleasant people and Kevin is a mine of information about anything heating related. They worked with care attending to every detail and completed the job within the time they stated. In addition Kevin is very good at keeping in touch about when they will arrive and how the work is proceeding. I would thoroughly recommend this company to anyone.
(Reviewed April 2021)
Brilliant, Kevin and Alfie are a great team, very professional, very helpful, very clean and tidy, we would definitely use again. (Reviewed March 2021)
Kevin is a very very knowledgeable man. We called him based on a recommendation from one of my wives work colleagues and the service he and Alfie gave us was superb. They replaced our old and unreliable boiler and relocated it at the same time. Kevin's advice and knowledge was brilliant from the first visit to get the original boiler working right through to the final visit commisioning the new boiler. Masks were worn throughout. Thoroughly recommend. (Reviewed February 2021)
Kevin came promptly to deal with a leak on our boiler, sourced parts and dealt with the problem efficiently - going 'above and beyond' to ensure everything was in full working order.
At the same time he serviced the boiler and provided us with a gas safety certificate to assist us with house sale.
Always pleasant to have in the house, I am fully confident of Kevin's professional excellence. And all at a very reasonable price.
I am only sorry that as we are moving out of the area we shall need to find someone else to look after our boiler. We are so grateful to the friend who recommended Warm & Kozy to us a few years ago. (Reviewed February 2021)
First class service. Boiler serviced and gas certificate issued. Paid attention to detail and was fully conversant with the pressurised water system that we have installed. Was very aware of covid - 19 regulations regarding working in peoples homes in these difficult times. Very clean workmanship cleaned up after work carried out. Would have no fears of recomending Kevin the proprietor of this company. (Reviewed November 2020)
Would highly recommend. Very professional and knowledgeable from the outset. Kevin was also a great mentor to his apprentice Alfie. Very satisfied with the work done, thanks goes to them both! (Reviewed November 2020)
I had a completely new downstairs toilet and sink installed by Kevin. The work was first rate and it was also decorated.
Kevin is very good at his job and was very neat also. Would definitely have no hesitation in recommending to anyone else. (Reviewed June 2020)
Kevin has an apprentice Alfie who is keen to learn and works extremely well. Kevin certainly knows his trade thoroughly. He is fair, honest, very meticulous and professional. He gives good advise and suggestions. He put in a beautifully fitted shower unit to a very high standard together with a combi boiler that looks very smart. Absolutely marvellous. (Reviewed May 2020)
As always really happy with the work carried out by Warm & Kozy. Thoroughly recommend this company to anyone, work is always carried out to a high standard, on time and in my opinion of good value. Kevin always takes his time to explain the work he is going to carry out and maintenance/care requirements afterwards. Very friendly and easy to deal with. (Reviewed May 2020)
My husband and I were concerned that we had a new boiler fitted in January, but we need not have worried. Kevin was both polite and very understanding of our concerns, We would recommend Kevin to anyone and at last we have found a tradesman who we have confidence in. Kevin was totally professional from the first visit for the quotation to job completion (Reviewed February 2020)
Kevin is prompt, reliable, friendly and communicates arrival time if unforeseen delay occurs on prior job.
I feel happy with him working in my house (as one engineer made me feel very uneasy), I trust him to be there (in this shady world) and I trust the work he is doing to be of an excellent standard.
Kevin will show you what he is doing, explain any problems to look out for and is very reasonable in cost.
I am confident he has the customers best interest at heart, offering products needed at a reasonable cost and not trying to sell unneeded items as I have had before.
He is a lovely chap, great at his job and a real people person.
Thank you Kevin, I will talk you up to my friends and colleagues.
From a very satisfied customer.
Xxx (Reviewed February 2020)
The service we received was excellent, initially we needed the boiler servicing but decided on its age to replace it and also have a shower fitted too, all carried out to excellent standard and very pleased with everything Kevin done for us (Reviewed December 2019)
Kevin did an excellent job. He fitted a new heating system in a flat we own. He had already put a new boiler into our house a few years ago and into my mothers a couple of years ago. We would not hesitate to recommend him. He has always done outstanding work for us. (Reviewed November 2019)
Kevin Stimpson is one of those rare tradesmen who, whilst being an expert in their given trade, is also exceptionally proficient in associated work. This makes for a super job with no outstanding niggles left for others to complete. His attitude is pleasing and helpful and he is very trustworthy. His knowledge is extensive, gained no doubt, from many years experience. I have no hesitation in recommending hIm to others seeking gas and/or plumbing work.You will not be disappointed. (Reviewed October 2019)
I am delighted with my new boiler which included moving the boiler to a new location. Kevin talked me through the various options carefully. During the installation Kevin and his apprentice were professional, informative, respectful and tidied up at the end of each days work. I would recommend Warm and Kozy without hesitation. (Reviewed March 2019)
First rate in every detail. (Reviewed February 2019)
Kevin's work is of a very high standard and we are delighted with our replacement shower. He was helpful with his suggestions and his charges are very fair and reasonable.
He works in a clean and tidy manner and was respectful of the fact that we are at home during the day.
Kevin was recommended to us by a friend and we in turn would not hesitate to recommend him. We would certainly use him again. (Reviewed September 2018)
Kevin was polite and a very clean and efficient worker with good skills and knowledgeable .
We were very pleased with the result (Reviewed June 2018)
Kevin and his apprentice Jacob installed a new boiler and then fitted a new bathroom. From start to finish I could not have hoped for a better service. They were both friendly and very helpful. Nothing was too much trouble in what wasn't always a straightforward job. All work areas were left immaculately tidy at the end of each day and the end result shows the care and attention to detail that was taken. I couldn't be happier and recommend this company without reservation. (Reviewed June 2018)
A leak in the concrete floor meant pipe work had to be inconspicuously rerun and a grand job Kevin made of this, included were some new rads. A very clean and tidy job. Very professional. Well done Kevin.AVZX (Reviewed April 2018)
I have lost my heating and hot water(boiler fault). He was first person what I called for help. He was extremely busy due to cold weather so he was not able to come and have look. However thanks to his advises over the phone I was able to fix the issue by myself. It did not involve any special skills or tools. I really appreciate his help.
The guy was really polite and helpful. Definitely I will use him again in the future. (Reviewed March 2018)
First rate. I am a neighbour sitting in for an 88 year old lady, who is in hospital. Kevin was prompt, gave every attention to detail and restored the area at the end. His checks and explanations of safety details were outstanding. A fine job! Thank you. (Reviewed February 2018)
A new boiler was installed and the work was carried out to a high standard. I was kept informed throughout of the work involved and everything was explained on completion. (Reviewed February 2018)
The engineers came quickly after our initial call and arrived on time, they identified the issue and solved it. Also they advised on future servicing with no pressure. We would definitely use them again. (Reviewed January 2018)
Without hesitation I will recommend Warm & Kozy to all friends and family. (Reviewed November 2017)
Excellent service, Highly recommended. (Reviewed October 2017)
Installed vanity unit in bathroom and new water heater in airing cupboard.
Very pleased with work done. Kevin & sam are very professional & sociable.
Have used them before and would use them again.
Would recommend them.
(Reviewed June 2017)
Fantastic job done by Kevin and Sam, very informative and professional workers, are using again to renew bathroom. (Reviewed June 2017)
Service was great very helpful (Reviewed May 2017)
Excellent service - fast, clean, informative (Reviewed April 2017)
Had new boiler and thermostatic valves fitted by warm & cozy this week. Kevin and his excellent apprentice Sam completed the work quickly and efficiently, but always made time to explain what they were doing and how everything worked.
They were pleasant company, did a marvellous job, and I highly recommend them.
Price was highly competitive, too! Thanks lads! (Reviewed January 2017)
Professional service of our boiler. Conscientious work. Thorough cleaning of boiler and replacement of defective seals etc. Kevin spent time explaining everything he was doing and why. Nothing was left to chance. (Reviewed November 2016)
Work was carried out professionally and at a very competitive price. I was kept informed of work progress throughout the job and advised of any other safety issues without any pressure to carry out the work. The work was completed and left tidy after three days, with my existing system made safer and brought up to date at a cost that I know to be less than would normally be charged. I now feel confident with the whole system. A job well done. (Reviewed November 2016)
Worked through some problems that appeared whilst installing full central heating.
Both Kevin & Sam put in some very long days .
Very pleased with the system and we received instructions fully.
Everything that needed to be done ,was explained each step of the way despite encountering some really awful problems from the original system.
They left everything clean and tidy every day they were here. (Reviewed October 2016)
Very happy with the service provided by Kevin and Sam, They were excellent from the initial survey through to the completion of the works. They are very tidy workers and very considerate.
I would definitely use them again and also would recommend them to anyone. (Reviewed August 2016)
Professional, good value and courteous. Highly recommended. (Reviewed August 2016)
First rate service. Efficient, clean thoughtful workers who made remedial commentsadvice that we were able to act upon. Would recommend without hesitation. (Reviewed June 2016)
Very professional, clean & tidy work. Arrived on time when advised at the time of agreeing the quote. A small amount of additional work was found to be necessary, and a price increase was agreed before work commenced. Very pleased with a complete job as a result, with no remedial work required. (Reviewed May 2016)
Very pleased (Reviewed May 2016)
Work completed to a very high standard, on time and to estimate, Kevin kept us informed at all times with progress and offered extra advise regarding the proformace of our heating system., very important to us as we had no heating through a very cold spell in January. We would highly recommend this company for any central heating issues you may have. (Reviewed January 2016)
The quality of materials used, together with the very high quality of workmanship along with the courtesy, punctuality and friendliness of Kevin and his apprentice made this whole experience a smooth trouble free exercise.
I am delighted to make this recommendation. (Reviewed July 2015)