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Vetted and approved by Trading Standards
Monitored for customer service
Audited by a Trading Standards professional
Qualified, insured & reference checked
Overall Customer Rating
Paul Williamson
01202 477656
August 2012
180 Barrack Road
Christchurch
BH23 2BE
N/A miles from your postcode
Windows/Glass/Double Glazing
Building Contractors, Conservatories / Garden Rooms, Doors, Roofing
Based on 70 reviews
4 x replacement windows. Excellent products, fitters and staff. (Reviewed July 2023)
Totally satisfied with the windows! Great service, good product, helpful & polite staff. Would recommend to family and friends. (Reviewed June 2023)
Lovely staff who came to quote for the work and they did a good job. Whole process was quick and efficient. (Reviewed December 2022)
I have used this company for over 12 years. They provide excellence service and products. (Reviewed December 2022)
Replacement of French doors on balcony to replace 20 year old doors. (Reviewed November 2022)
Very pleased with window. Reasonable price. Tidy workmanship. (Reviewed October 2022)
Fantastic service all around. Amazing windows at a very reasonable price. The team who fitted did a fantastic job. Very happy. (Reviewed October 2022)
Our fitters Paul & Brad did an excellent job and were very cheerful and efficient. (Reviewed October 2022)
Polite and courteous service. Turned up when they said they would & cleaned up afterwards. (Reviewed October 2022)
Replacement of double doors in lounge of my home. (Reviewed September 2022)
Replacement windows/patio doors and including replacing a bay window. (Reviewed September 2022)
Quality goods well installed by a competent and friendly fitter. Site left clean and tidy. (Reviewed August 2022)
Excellent from measuring to quoting to fitting (Reviewed August 2022)
Excellent service and value for money. Love my new Windows and Door. Very friendly and efficient company. (Reviewed July 2022)
Friendly, helpful service. There were some problems with the quality of the materials but this was sorted without question. (Reviewed June 2022)
Efficient installation. Friendly staff. All good. (Reviewed June 2022)
Professional company. (Reviewed June 2022)
Excellent (Reviewed June 2022)
Great job. (Reviewed April 2021)
Thank you The Window Ctr. Work completed on schedule by Ian & Chris. Very friendly, very tidy, great job. So pleased. (Reviewed April 2021)
Really positive experience. Slightly tricky problem with a conservatory roof, which they approached in a very constructive way. Job well done. (Reviewed March 2021)
Very professional. Workmen not stressed. Excellent finish, good communication. (Reviewed March 2021)
[no client comment provided] (Reviewed March 2021)
Clean & efficient job. (Reviewed February 2021)
[no customer comment provided] (Reviewed February 2021)
Supplied & fitted a garage side door and window. Great products, well installed and professional service throughout. Excellent. (Reviewed February 2021)
Very efficient. (Reviewed February 2021)
[No customer comment provided] (Reviewed November 2020)
This company is excellent. We have used them many times before and would recommend them. (Reviewed November 2020)
Two very good workmen. (Reviewed November 2020)
I had a new front door installed in 2013 by this company and just recently had problems with not being able to lock the door from the outside. On the same day of my call to them their technicians came to the property and fitted a new lock barrel and it now works fine. They also gave me some advice about keeping the door lubricated to avoid problems in the future.
Fantastic service, great response initially and job completed on the day. Highly recommend their service and standard. (Reviewed November 2020)
A good recommendation form friends and neighbours. (Reviewed October 2020)
Paid a deposit in August to have a Chartwell green Composite door with a leaded light window in and matching windows either side and Chartwell green panels at the bottom .Unfortunately when it was fitted in November the order was completely wrong and to top it off the lead was damaged,there was paint coming off the door which they gave me paint to touch it up with and the black rubber was split.Had to wait until February for the right order to be installed and yet again paint is coming off this door. They are not willing to replace the door again but want to touch it up with paint !! So after 7 months I am still waiting and the problem is still ongoing.I would not recommend . Very dissatisfied Customer.
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BWC/ Trading Standards Approved scheme response - We have been in contact with the Window Centre regarding this matter. They state that they take all customer care issues seriously, as is evidenced by their previous good feedback. They have being trying to resolve this matter with the customer for many months. The faults described are minor, commonly occur on installation and are usually resolved through the application of specialist paint supplied by the manufacturer for this purpose. The Window Centre remain keen to resolve this and have offered to repair any paintwork, replace the handle in the unlikely event this is faulty and to replace any damaged rubber gaskets required. In addition, and as recognition of any inconvenience or dissatisfaction to the customer, they have made a significant reduction on the majority of the contract price that currently that remains unpaid for the new door supplied. (Reviewed April 2020)
Fantastic service from beginning to end - prompt courteous communication, good price, tidy polite tradesman - my new front door looks even better than I'd hoped! (Reviewed July 2019)
Did what they said they would. Efficient & polite. (Reviewed March 2019)
2 large windows were removed and replaced. None of the interior doors were damaged and no redecorating required. Workmen were tidy and personable. (Reviewed February 2019)
Excellent job. (Reviewed February 2019)
Very good service. Very clean and tidy workmen and the price I was quoted was the price I paid. (Reviewed February 2019)
Fitted new PVC windows and front door. (Reviewed February 2019)
In the past I asked this company to quote for the supply & fit replacements for my wooden front door, & back door both quite old. Recently I ask them to supply & fit 20 white flat panels in my porch. All the above was carried out by courteous staff. I would have no problem recommending this company. (Reviewed November 2018)
We called in this company to fix a problem caused by a previous company. The Window Centre were professional, efficient and friendly. (Reviewed October 2018)
Fantastic ! Couldn't fault or give advice on how to improve service. (Reviewed October 2018)
2 doors replaced with uPVC ones. Workmanship, cleanliness, politeness, all excellent. High quality product. (Reviewed October 2018)
I have used The Window Centre quite a few times and would thoroughly recommend them. Customer service is excellent as is workmanship-very polite staff. (Reviewed September 2018)
Excellent (Reviewed August 2018)
I have used the Window Centre for the last four years and we received on each occasion an excellent service from point of contact & fitters were excellent and now my house looks amazing - definitely recommend the Window Centre. (Reviewed August 2018)
Excellent service, arrived on time, replaced glass sealed double glazed units, quickly & efficiently. Very pleased with new units. (Reviewed February 2018)
Repairs to double glazed balcony windows. (Supplied by others.) Excellent service from quotation to completion of repairs by Steve who was polite, tidy in carrying out work and did a good job. (Reviewed December 2016)
I was very happy with the completion of the work carried out in a timely and competent manner. The work was carried out with a minimum of disruption and in a tidy fashion. When a minor hitch occurred, customer service response was immediate and I was completely satisfied and very happy to recommend this company. (Reviewed December 2016)
Efficient, professional and excellent value. - Mr S (Reviewed December 2014)
Excellent workmanship. Solid and thorough with attention to detail. Courteous and respectful of property. Would definitely recommend. (Reviewed December 2014)
All works were carried out to a high level of competence and a friendly service. (Reviewed December 2014)
All works were carried out to a high level of competence and friendly service. (Reviewed December 2014)
Have used this company before. Very good service and workmanship. Polite crew - efficient and courteous. (Reviewed December 2014)
Very good and we are pleased with the results. (Reviewed December 2014)
Good quality work, good product. The only criticism we had was the time we had to wait for the work be carried out. We were promised 3 - 4 weeks which turned into a 10 week wait and we had to keep chasing for an update. (Reviewed December 2014)
The men were polite, clean and efficient. A great experience! (Reviewed December 2014)
Excellent, very professional high quality workmanship (Reviewed December 2014)
Excellent service for a very difficult job. (Reviewed December 2014)
Fantastic service, an honest and reliable company, they were always on time, no mess, great job of installing French doors. Would definitely use again. (Reviewed December 2014)
Quick, efficient, polite and left tidy. (Reviewed October 2014)
Pleasant and reliable service. We had a small problem with wrong glass in door when it arrived but was changed with no problems and company very apologetic. (Reviewed October 2014)
Took extra effort to ensure we got the product we wanted. Courteous, efficient service. Excellent workmanship. Would recommend this company to others. (Reviewed October 2014)
Very good. (Reviewed October 2014)