Professional, helpful and polite from my first enquiry until the last bit of protective flooring cover was removed after installation.
I can't praise Colin and his team highly enough. Such great service from people who are obviously experts at what they do.
Thank you! (Reviewed December 2022)

Due to COVID the delivery of our stove was delayed but we were kept totally updated and received a beautiful bouquet of flowers to thank us for our patience and understanding. The customer service was above and beyond. Colin and the boys operate like a very well oiled machine. They are super efficient and do a top quality job. We've already had many happy nights in front of our stove. (Reviewed May 2021)

Excellent professional and courteous service. Stove installed and all work done with minimal inconvenience and everything left in excellent and clean condition afterwards. Great communication from the firm throughout the entire process from the initial quote to completion (Reviewed January 2021)

Can't thank Colin and his team enough for the professional installation of a wood burning stove in our house. The whole operation was clean, tidy, and quick. I would recommend them to anyone, and we'll be using them for the ongoing maintenance and sweeping of the chimney and stove. (Reviewed February 2020)

Can't speak highly enough with regards to the work ethics from initial meeting throughout to completion of jobs quoted for.
Unfortunately i had not been aware of Colin prior to me fitting two woodburners by a supposed fire fitting professional linked to a well known stove centre in Edinburgh.
Colin and his team arrived on time and immediately started work. They had to remove completely a stovax studio 2 and Charnwood 4 that had been fitted previously.
It was a long day for Colin and his team however they did not leave until job was completed. The finish of job is stunning, the price was competitive and worth every penny, the workmanship is first class etc etc etc. Colin and his team backed up by Julie are exceptional. They know their subject . Make Colin your choice every time. (Reviewed January 2020)

Superb from start to finish. It's rare to find a company who provide customer service of this level from start to finish. Excellent communication, quick response, turns up on time and cleans up. Couldn't be happier. (Reviewed January 2020)

Great service from start to finish. Colin is professional and honest. Gave us several quotes for style and budget. Advised us where the stove was more beneficial, which in turn saved us money from our original plan. Job was done in half a day which included joist work. Very clean and tidy job. looks fantastic and heats the whole upstairs. Their aftercare and advice has been excellent. 100% recommend. (Reviewed March 2019)

We would highly recommend Stove Doctor. Colin and Josh removed our old stove and fitted the new one, as well as all the additional work required for the installation. They were clean, tidy and very efficient. We were delighted with the work carried out and absolutely love our new stove. (Reviewed February 2019)

Stove Doctor - Colin and his team were pleasant, professional and efficient in delivering their services, from quotation to installation. Good customer liaison, nothing too much trouble, helpful and reliable. A clean and trouble free experience which has provided us with our log fire in time for the onset of winter. The extras included were much appreciated and allowed us to get the first flicker of flames immediately - many thanks. Having worked in customer services for over 20 years, I highly recommend Stove Doctor for their customer awareness in a highly competitive market. (Reviewed November 2018)

Excellent service from start to finish and the new fireplace looks great. (Reviewed October 2018)

Friendly and competent service all around. Reliable and clean. Very happy from first contact to the finished result. Would certainly recommend using Stove Doctor and his team. (Reviewed September 2018)

Very professional company, reasonable prices and great customer service - thoroughly recommend. (Reviewed January 2018)

Excellent service from the team at Stove Doctor (Reviewed January 2018)

Great Service and communication from a very professional company, Stove installed in one day with minimal mess - even supplied wax for lintel which was much appreciated (Reviewed January 2018)

Great business to deal with, did everything they said they would to an excellent standard. (Reviewed January 2018)

Job well done, fabulous service from contact at website to installation and demonstration. (Reviewed January 2018)

Really good service. Would recommend. (Reviewed January 2018)

Very pleased with the service. (Reviewed September 2017)

Highly recommend Stove Doctor. They know what they are doing and doing it so right. Great value, product, service. Delighted. (Reviewed August 2017)

Very good communication, very good service. Thank you. (Reviewed August 2017)

Affordable, reliable, professional install. Would highly recommend. (Reviewed August 2017)

Fab customer service from survey until the job was completed. Highly recommend. (Reviewed August 2017)

Excellent service from the Stove Doctor. Clean, tidy and honest. Would highly recommend. (Reviewed June 2017)

Professional from start to finish. (Reviewed February 2017)

Excellent service all round. We are extremely pleased with the work carried out. (Reviewed February 2017)

An excellent job at a reasonable price. (Reviewed January 2017)

Excellent service. Good value. Excellent work. Would recommend. (Reviewed December 2016)

Excellent service from start to finish. Very thorough workmanship and very knowledgeable about the service provided. Best purchase yet !!! (Reviewed December 2016)

Very professional and tidy workmen. Very friendly and informative regarding use of stove. Would recommend. (Reviewed November 2016)

First class service from start to finish. Would highly recommend the Stove Doctor. (Reviewed November 2016)

Very helpful, very clean, easy to talk to. (Reviewed October 2016)

Highly recommend - price as quoted, work extremely good, polite, efficient, tidy friendly and good advice. (Reviewed September 2016)

Very positive experience. Good to have quality company in local area. (Reviewed August 2016)

Colin and team were fantastic. Would recommend to anyone. (Reviewed July 2016)

A very difficult job but installation completely done in one day, no mess, no re-decoration, first class job. Highly recommend. 5+ stars. (Reviewed May 2016)

Very professional service from start to finish. Gives you the confidence that they know what they are doing. (Reviewed April 2016)

All staff very efficient and courteous. Excellent experience all round. (Reviewed July 2015)

I am absolutely delighted with my wood burning stove. The fireplace and hearth are beautiful. Such a tidy job. I don't even need to decorate. (Reviewed June 2015)

Very clean and tidy. (Reviewed June 2015)

Colin and the team were first class. Very tidy workers and a pleasure to deal with. He now has got another 2 installations in our village. (Reviewed April 2015)

Excellent service. Good workmanship. Very happy indeed. Thank you. (Reviewed April 2015)

Fantastic job carried out. Would highly recommend. (Reviewed March 2015)

Colin let us know when he was coming and arrived early. We were impressed with service. Tidy job. (Reviewed March 2015)

Excellent service and admin support from start to finish. Wouldn't hesitate to recommend this company. (Reviewed March 2015)

Colin explained everything and completed the work at the date and time we agreed. (Reviewed March 2015)