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Overall Customer Rating
10 The Close
N/A miles from your postcode
Tree Surgery / Arboriculture
Gardens/Landscaping & Maintenance, Tree Surgery / Arboriculture
Based on 54 reviews
Arrived on time with necessary tools, worked efficiently and very tidy, would use again. (Reviewed March 2016)
Excellent, couldn't fault it!! (Reviewed February 2016)
Excellent work, very skilled treatment of the trees and site was left immaculate afterwards. (Reviewed January 2016)
A tree was badly pruned by Special Branch Tree Services and when the bill was queried I was threatened with debt collectors. I reported this to Trading Standards.
Another company surveyed the tree and reported that as there was extensive bark damage and the main leader branch had been removed the tree would not recover and recommended that the tree be removed.
Mr Mabey, owner of SBTS, was sent the report and refuted all the findings and refused to consider compensation
Response from Special Branch Tree Services dated the 14th January 2016.
The tree works carried out, where in accordance with the instructions received from Mrs Smith.
The site was re-attended to re- prune the tree after a complaint was received form Mrs Smith, expressing that the tree had not been pruned correctly.
The tree was re-pruned for the second time under the supervision of Mrs Smith.
No extra charge was invoiced for second return to site. No threats were ever made to Mrs Smith.
No compensation was offered as the works were carried out in accordance with detailed quote & under Mrs Smiths instructions.
(Reviewed January 2016)
Beech hedge and various shrubs and fruit tree pruned as we required, all was left clean and tidy. Efficient and polite. (Reviewed October 2015)
We have used Special Branch for several years now. They give a very good service at all times and will continue to use them in the future. (Reviewed September 2015)
Prompt and imformative visit for the quote for felling a tree. Efficient, quick work carried out. No mess, all cleared up - good customer service. (Reviewed August 2015)
Punctual, efficient, tidy and good job all round (Reviewed July 2015)
Excellent service, clean and tidy and a very good price with friendly staff. (Reviewed June 2015)
I had 2 large fir tree hedges cut down in height and trimmed. The 2 men were polite, extremely tidy and did a fantastic job. I trusted them completely and highly recommend. (Reviewed April 2015)
Work carried out efficiently, on time, all cuttings cleared and removed. A job well done, would recommend. (Reviewed April 2015)
Arrived on time, worked well, re-confirmed what i wanted doing, work was very tidy and would use again. Very happy! (Reviewed March 2015)
Courteous and prompt attention to visit site and supply estimate.
Boundary hedge cut evenly, all cuttings removed, site left tidy. Highly recommend 'Special Branch' will definitley use regularly. (Reviewed February 2015)
Excellent First class service (Reviewed January 2015)
Jim was (as always) very polite and friendly. Nothing's too much trouble. He listened to what i wanted and did it. Fantastic job done (again). He left my property tidier than he found it ! Job well done. (Reviewed January 2015)
Very professional, reliable and courteous service. (Reviewed January 2015)
They offer high quality excellent service, nothing is too much trouble. Polite, friendly and professional - would thoroughly recommend. (Reviewed January 2015)
Very neat efficient job. Helpful pleasant workman. (Reviewed January 2015)
I have used this company several times and they always give excellent service (Reviewed January 2015)
4. Good price (Reviewed January 2015)
I have use Jim and his team for many years and as usual they carried out a first class, professional job with excellent and polite service extremely good value for money too. (Reviewed January 2015)
I have used this company for the last three years, because he is reliable, highly skilled and sensibly priced. (Reviewed January 2015)
Friendly and efficient service and staff. Cleaned up afterwards. (Reviewed December 2014)
Have used for several years, speaks itself! (Reviewed December 2014)
Polite, friendly and professional. Left site immaculate, just a great service. (Reviewed December 2014)
Very polite, very clean and good value for money. (Reviewed December 2014)
Excellent job as always. (Reviewed December 2014)
Very Good and reliable (Reviewed December 2014)
Work carried out very professionally, safety consious and good natured and left site clean and tidy. (Reviewed October 2014)
We use the above yearly for cutting the laurel hedge at the property. As usual very good service or should i say excellent. (Reviewed October 2014)
Excellent, friendly, professional, informed service and staff. Very good ! (Reviewed October 2014)
Excellent service all round. (Reviewed October 2014)
Have used this company several times. Very polite tidy and do a good job. Work done this time - conifer trimmed and shaped. Prunus thinned out and shaped. Very pleased. (Reviewed October 2014)
Excellent service and very professional. (Reviewed October 2014)
Punctual, polite, friendly, hardworking with a very satisfactory result. (Reviewed October 2014)