Comments from consumers who have used this trader
Reviewed 21-Mar-2016
Arrived on time with necessary tools, worked efficiently and very tidy, would use again.
Reviewed 10-Feb-2016
Excellent, couldn't fault it!!
Reviewed 26-Jan-2016
Excellent work, very skilled treatment of the trees and site was left immaculate afterwards.
Reviewed 13-Jan-2016
A tree was badly pruned by Special Branch Tree Services and when the bill was queried I was threatened with debt collectors. I reported this to Trading Standards.
Another company surveyed the tree and reported that as there was extensive bark damage and the main leader branch had been removed the tree would not recover and recommended that the tree be removed.
Mr Mabey, owner of SBTS, was sent the report and refuted all the findings and refused to consider compensation
Response from Special Branch Tree Services dated the 14th January 2016.
The tree works carried out, where in accordance with the instructions received from Mrs Smith.
The site was re-attended to re- prune the tree after a complaint was received form Mrs Smith, expressing that the tree had not been pruned correctly.
The tree was re-pruned for the second time under the supervision of Mrs Smith.
No extra charge was invoiced for second return to site. No threats were ever made to Mrs Smith.
No compensation was offered as the works were carried out in accordance with detailed quote & under Mrs Smiths instructions.
Reviewed 14-Oct-2015
Beech hedge and various shrubs and fruit tree pruned as we required, all was left clean and tidy. Efficient and polite.
Reviewed 29-Sep-2015
We have used Special Branch for several years now. They give a very good service at all times and will continue to use them in the future.
Reviewed 24-Aug-2015
Prompt and imformative visit for the quote for felling a tree. Efficient, quick work carried out. No mess, all cleared up - good customer service.
Reviewed 02-Jul-2015
Punctual, efficient, tidy and good job all round
Reviewed 08-Jun-2015
Excellent service, clean and tidy and a very good price with friendly staff.
Reviewed 17-Apr-2015
I had 2 large fir tree hedges cut down in height and trimmed. The 2 men were polite, extremely tidy and did a fantastic job. I trusted them completely and highly recommend.
Reviewed 13-Apr-2015
Work carried out efficiently, on time, all cuttings cleared and removed. A job well done, would recommend.
Reviewed 25-Mar-2015
Arrived on time, worked well, re-confirmed what i wanted doing, work was very tidy and would use again. Very happy!
Reviewed 26-Feb-2015
Courteous and prompt attention to visit site and supply estimate.
Boundary hedge cut evenly, all cuttings removed, site left tidy. Highly recommend 'Special Branch' will definitley use regularly.
Reviewed 26-Jan-2015
Excellent First class service
Reviewed 26-Jan-2015
Jim was (as always) very polite and friendly. Nothing's too much trouble. He listened to what i wanted and did it. Fantastic job done (again). He left my property tidier than he found it ! Job well done.
Reviewed 09-Jan-2015
Very professional, reliable and courteous service.
Reviewed 08-Jan-2015
They offer high quality excellent service, nothing is too much trouble. Polite, friendly and professional - would thoroughly recommend.
Reviewed 08-Jan-2015
Very neat efficient job. Helpful pleasant workman.
Reviewed 06-Jan-2015
I have used this company several times and they always give excellent service
Reviewed 06-Jan-2015
1. Professional
2. Tidy
3. Friendly
4. Good price
Reviewed 06-Jan-2015
I have use Jim and his team for many years and as usual they carried out a first class, professional job with excellent and polite service extremely good value for money too.
Reviewed 05-Jan-2015
I have used this company for the last three years, because he is reliable, highly skilled and sensibly priced.
Reviewed 23-Dec-2014
Friendly and efficient service and staff. Cleaned up afterwards.
Reviewed 19-Dec-2014
Have used for several years, speaks itself!
Reviewed 19-Dec-2014
Polite, friendly and professional. Left site immaculate, just a great service.
Reviewed 19-Dec-2014
Very polite, very clean and good value for money.
Reviewed 19-Dec-2014
Excellent job as always.
Reviewed 02-Dec-2014
Very Good and reliable
Reviewed 24-Oct-2014
Work carried out very professionally, safety consious and good natured and left site clean and tidy.
Reviewed 23-Oct-2014
We use the above yearly for cutting the laurel hedge at the property. As usual very good service or should i say excellent.
Reviewed 23-Oct-2014
Excellent, friendly, professional, informed service and staff. Very good !
Reviewed 23-Oct-2014
Excellent service all round.
Reviewed 23-Oct-2014
Have used this company several times. Very polite tidy and do a good job. Work done this time - conifer trimmed and shaped. Prunus thinned out and shaped. Very pleased.
Reviewed 23-Oct-2014
Excellent service and very professional.
Reviewed 22-Oct-2014
Punctual, polite, friendly, hardworking with a very satisfactory result.
