Comments from consumers who have used this trader
Arrived on time with necessary tools, worked efficiently and very tidy, would use again.
Excellent, couldn't fault it!!
Excellent work, very skilled treatment of the trees and site was left immaculate afterwards.
A tree was badly pruned by Special Branch Tree Services and when the bill was queried I was threatened with debt collectors. I reported this to Trading Standards.
Another company surveyed the tree and reported that as there was extensive bark damage and the main leader branch had been removed the tree would not recover and recommended that the tree be removed.
Mr Mabey, owner of SBTS, was sent the report and refuted all the findings and refused to consider compensation
Response from Special Branch Tree Services dated the 14th January 2016.
The tree works carried out, where in accordance with the instructions received from Mrs Smith.
The site was re-attended to re- prune the tree after a complaint was received form Mrs Smith, expressing that the tree had not been pruned correctly.
The tree was re-pruned for the second time under the supervision of Mrs Smith.
No extra charge was invoiced for second return to site. No threats were ever made to Mrs Smith.
No compensation was offered as the works were carried out in accordance with detailed quote & under Mrs Smiths instructions.
Beech hedge and various shrubs and fruit tree pruned as we required, all was left clean and tidy. Efficient and polite.
We have used Special Branch for several years now. They give a very good service at all times and will continue to use them in the future.
Prompt and imformative visit for the quote for felling a tree. Efficient, quick work carried out. No mess, all cleared up - good customer service.
Punctual, efficient, tidy and good job all round
Excellent service, clean and tidy and a very good price with friendly staff.
I had 2 large fir tree hedges cut down in height and trimmed. The 2 men were polite, extremely tidy and did a fantastic job. I trusted them completely and highly recommend.
Work carried out efficiently, on time, all cuttings cleared and removed. A job well done, would recommend.
Arrived on time, worked well, re-confirmed what i wanted doing, work was very tidy and would use again. Very happy!
Courteous and prompt attention to visit site and supply estimate.
Boundary hedge cut evenly, all cuttings removed, site left tidy. Highly recommend 'Special Branch' will definitley use regularly.
Excellent First class service
Jim was (as always) very polite and friendly. Nothing's too much trouble. He listened to what i wanted and did it. Fantastic job done (again). He left my property tidier than he found it ! Job well done.
Very professional, reliable and courteous service.
They offer high quality excellent service, nothing is too much trouble. Polite, friendly and professional - would thoroughly recommend.
Very neat efficient job. Helpful pleasant workman.
Excellent service from start to completion. A competitive and comprehensive quote, backed up with a polite and professional service. Great communication, great team, couldn't be happier.
I have used Special Branch on three occasions and found Jim and Team very friendly and helpful. They have done a great job each time.
I have used this company several times and they always give excellent service
4. Good price
I have use Jim and his team for many years and as usual they carried out a first class, professional job with excellent and polite service extremely good value for money too.
I have used this company for the last three years, because he is reliable, highly skilled and sensibly priced.
Friendly and efficient service and staff. Cleaned up afterwards.
In three days including one with a major downpour of rain, his team got on with the jobs- Excellent tree citting and an imoressive clear up each day. Always willing and cheerful and throughly professional at all times. Highly recommended.
Have used for several years, speaks itself!
Polite, friendly and professional. Left site immaculate, just a great service.
Very polite, very clean and good value for money.
Excellent job as always.
Very Good and reliable
Work carried out very professionally, safety consious and good natured and left site clean and tidy.
We use the above yearly for cutting the laurel hedge at the property. As usual very good service or should i say excellent.
Excellent, friendly, professional, informed service and staff. Very good !
Excellent service all round.
Have used this company several times. Very polite tidy and do a good job. Work done this time - conifer trimmed and shaped. Prunus thinned out and shaped. Very pleased.
Excellent service and very professional.
Punctual, polite, friendly, hardworking with a very satisfactory result.