Comments from consumers who have used this trader
The work was carried out last year but there were a few minor aesthetics I wanted to change and Guy came back to deal with these in good time.
Also there was a possible issue with a leak in the waterfall but Guy willingly returned to sort this out and it was dealt with to my complete satisfaction.
And finally I was worried about the weight of rock causing the edge of the pond to crush so he returned again to move the rocks back. This time in March 2017, some 3+ months after the original job was completed.
I appreciate that not every job goes smoothly from start to finish but what is important is that any problems get sorted out and this is certainly true in my case.
There was never any suggestion that the additional visits would be chargeable or any sign of reluctance to deal with the problems which is why I'm 100% satisfied.
Extremely good, timely, great work and all clean at the end of the job.
As always, friendly, knowledgeable, thorough and excellent.
Very happy to accommodate client requirements
I don't often find work of the this high standard both competitively priced and faultlessly carried out.
A difficult 'awkward access' to the work, was overcome through good planning and preparation. Job was accomplished in a professional manner, very satisfactorily
Clean and efficient
Good value for money.
2 trees reduced and 1 cut down as required. All debris cleared away and area left tidy. A very satisfactory job done.
Excellent removal of large as tree. Very Tidy & efficient.
Always good value and does very good work.
Friendly & efficient service, with knowledgeable and helpful advice given. Very please with the work undertaken and cleared away all debris afterwards. An excellent & tidy job.
Still an issue with communication. For example, expected guy at 9:00-9:30 on Tuesday 6th. He was late but no message. Only responded to my text.
Communication via text improved.
Guy is courteous, hard-working and very reliable.
Replaced fence. Very conscientious, reliable and honest. Did a very good job at a fair price.
Guy is courteous, helpful, friendly and hardworking.
Quality of work excellent. Still an issue with communicating if he can't attend and also regular invoicing.
A very pleasant and efficient workman. Prepared to put in that extra mile.
Very helpful and very polite. A pleasure to have them working here.
Very prompt service. Appointments made & kept. Thoroughly satisfactory.
I have already recommended them to a couple of people.
In atrocous weatehr conditions, rain and strong winds, Guy Elliott and his team carried out a great job and again cleaned up everything when finishing.
We have been very impressed by the amount of work achieved each week, it is certainly value for money.
Very polite service and good communication.
Good friendly service & honest
Guy is reliable, hard-working and competitive in his pricing. Have used on numerous occasions.
Very nice friendly professional and tidy. A great job.
An excellent job carried out with the skill and efficiency Guy possesses
Very efficient and knowledgeable re gardening. Even kindly removing large weeds for me - which wasn't in his remit.
Efficient, courteous, & very tidy after work done.. we will be sig Silverback again.
We have used Silverback many times in our previous home and had no hesitation in using his services when urgently required at our new premises.
Very happy with the service I got and how they left everything tidy.
Guy was very professional, worked extremely hard to a high standard. certainly knew his stuff.