On time, fixed problem. Excellent! (Reviewed January 2019)

New box (Reviewed December 2018)

The engineer was very good but we now have to have the aerial man back again (Reviewed November 2018)

Very good (Reviewed October 2018)

Brilliant (Reviewed October 2018)

From my first conversation with a young lady through to the gentleman who tried to sort out the problem over the phone to the engineer who they sent out. Customer service was excellent, as was the work they did. (Reviewed October 2018)

Replacement of new box after old one went wrong (Reviewed September 2018)

very helpful advice (Reviewed September 2018)

Trouble shooting & install new box. excellent service (Reviewed September 2018)

OK (Reviewed September 2018)

Excellent company Satinsure (Reviewed August 2018)

It was a very good service. (Reviewed July 2018)

Very good (Reviewed July 2018)

Engineer Richard was very pleasant and helpful and sorted issue very quickly. Thank you to Neil (Manager) for sorting initial service issues too. (Reviewed June 2018)

Excellent (Reviewed May 2018)

Alfonso DaCosta has been to repair my Sky Box before, he is always professional, personable and polite. A credit to his company. (Reviewed May 2018)

Very polite on time. Very considerate (shoe covers). Got on with the job, fixed fault with good
attitude. A credit his organisation. (Reviewed May 2018)

Thorough service, helpful and patient - very professional. (Reviewed April 2018)

Excellent - same day service. (Reviewed April 2018)

Very Very GOOD - Value for money. (Reviewed April 2018)

I called to say my Sky +HD box wasn't working, an engineer was out did a signal test then swapped the box for a new one. Great service (Reviewed March 2018)

Very satisfied indeed from beginning to end. A polite and competent technician. (Reviewed February 2018)

Helpful engineer who explained everything to us before doing it. (Reviewed February 2018)

Excellent friendly + efficient. (Reviewed January 2018)

Very Good (Reviewed December 2017)

Service & technician were exemplary (Reviewed November 2017)

Excellent service
Thank you. (Reviewed November 2017)

Help (Reviewed September 2017)

My only problem was with sky - we had to wait 20 minutes for someone to help when we called. (Reviewed August 2017)

Arrived early, very pleasant to observe high quality workmanship being done. Professional discussion about satalites. (Reviewed August 2017)

Excellent (Reviewed July 2017)

Very good (Reviewed June 2017)

Very good thank you (Reviewed May 2017)

Very good (Reviewed March 2017)

Very pleased and shown how to use freeview (Reviewed February 2017)

Very good and prompt service (Reviewed February 2017)

Very good. (Reviewed January 2017)

Our sky box went wrong and an engineer was sent out the next day to repair it. Engineer was very good very pleasant and knew what he was doing. (Reviewed December 2016)

Having contacted Satinsure I was told an engineer would be in touch next day. The engineer duly rang with at ETA he arrived as planned and carried out check with a successful conclusion. (Reviewed December 2016)

Very good (Reviewed November 2016)

New box. (Reviewed November 2016)

Very good. Thank you (Reviewed October 2016)

Engineer attended for second time to fix "No Sky Signal" involved replacing receiver in sky dish and reconnecting multi room boxes. (Reviewed October 2016)

Swapped Satellite box (Reviewed October 2016)

New Dig box and hand set. The fitter was on time fixed and completed in 30 minutes. Explained everything and was very polite and helpful my wife and I really appreciated this. (Reviewed October 2016)

Very good (Reviewed September 2016)

Excellent service, Engineer very friendly and explained everything clearly and detailed. (Reviewed September 2016)

Engineer was excellent. (Reviewed September 2016)

Replaced Sky HD box. (Reviewed August 2016)

Arrived at time arranged. Took a while to sort out the problem but when he did it was rectified successfully. (Reviewed August 2016)

Soon game, very professional polite friendly. (Reviewed August 2016)

Came on time then they had to come back which they did next day. Job done. (Reviewed August 2016)

Very good. Between us we managed to sort out what I wanted from my new box.
Thank you (Reviewed August 2016)

Good (Reviewed August 2016)

Very good customer service, Efficient diagnosis and fix by engineer (Reviewed August 2016)

Excellent. The Engineers customer service and technical efficiency was par-excellence and much beyond my expectation. He was a god sent human being. (Reviewed August 2016)

Sky and HD box not working engineer called and replaced the faulty box and set up the new box. (Reviewed July 2016)

Checked all bolts, connections and position of sky dish and tightened and altered where necessary. The engineer was very friendly and obliging and couldn't do enough to help. (Reviewed July 2016)

Gentleman very polite - friendly good service. (Reviewed July 2016)

Very pleased, clean work, explained work done. No complaint at all. (Reviewed July 2016)

Fabulous next day but the problem was a BT line (Reviewed May 2016)

Excellent. Very polite and understanding due to my impairment (Reviewed April 2016)

Goods (Reviewed April 2016)

Pleasant, polite and efficient (Reviewed April 2016)

Very good. Helpful with enquiries. (Reviewed March 2016)

Excellent service (Reviewed March 2016)

The service was first class. Very happy wit the repair man. (Reviewed March 2016)

Very good no trouble at all (Reviewed February 2016)

Called on Tuesday and able to visit on Saturday when somebody was at home. Were told they were busy during the week but that was OK. (Reviewed February 2016)

Sky box changed (Reviewed February 2016)

Very good (Reviewed February 2016)

We are very pleased with the service we have received. (Reviewed February 2016)

Alfonso da Costa was very helpful indeed (Reviewed February 2016)

Efficient work done. Thank Jon (Reviewed February 2016)

Very good! Took a lot of trouble over the job. (Reviewed February 2016)

Sky dish cabling checked (Reviewed February 2016)

The very old sky box was replaced with a new one as the TV had ceased function. (Reviewed January 2016)

I was called 1 hour before engineer called. He turned up on time. Was very informative and helpful. (Reviewed January 2016)

Excellent (Reviewed January 2016)

Replaced broken sky box (Reviewed December 2015)

Very good and very quick (Reviewed December 2015)

Very good, excellent engineer (Reviewed December 2015)

The engineer (Chris), although a pig of a job, remained cheerful throughout the whole operation. Excellent service. (Reviewed December 2015)

The service was very good he was nice and polite and very helpful. A real down to earth guy. (Reviewed November 2015)

First class (Reviewed November 2015)

Over a 24 hour period new equipment was provided free of charge, installed by an engineer and the old equipment was taken away. (Reviewed November 2015)

Very good all round service (Reviewed January 2015)

Engineer arrived on time diagonosed the fault and put it right without any hassle. (Reviewed January 2015)

Sat Insure - Fast response to our request. Engineer attended within 24 hours and solved the problem. Excellent service from this company. Thanks (Reviewed January 2015)

Very good service (Reviewed January 2015)

Excellent service. (Reviewed January 2015)

The repair man came nice and early so I didn't have to wait in all day. He was polite and did a good job. He was quick and gone inside of 10 minutes. (Reviewed January 2015)

For me this company is at the top of their profession. There Telephone communication and home repairs are of excellent quality and there service is very prompt and thorough and I would recommend them to anybody without doubt. Excellent (Reviewed January 2015)

O.K. Eventually! (Reviewed January 2015)

Very satified with the work carried out buy a pleasant young man (Reviewed January 2015)

Excellent service from 1st phonecall to fixing of problem Thanks (Reviewed January 2015)

I am very pleased with the service I am getting (Reviewed January 2015)

The engineer was very friendly and efficient (Reviewed January 2015)

Very very good service (Reviewed January 2015)

Quick answer, quick response, quick repair done (Reviewed January 2015)

Excellent service and a top man to do the work (Reviewed January 2015)

We are very satisfied with the service recieved (Reviewed January 2015)

Excellent service. (Reviewed January 2015)

Prompt service, fault identified. Engineer was pleasant and extremely helpful. (Reviewed January 2015)

Very good service from Sat Insure and onsite engineer. Very happy all round. (Reviewed January 2015)

Prompt and efficient response to phone call. Engineer arrived as promised. Dealt with problem by replacing Sky and box. (Reviewed January 2015)

Very efficient and very helpful. Nothing too much trouble. Star man. (Reviewed January 2015)

Excellent service from both the call centre and the engineer. (Reviewed January 2015)

A very good service and good value for the money. (Reviewed January 2015)

Very good. (Reviewed January 2015)

We wished we could have had the service early, but we were unlucky in the timing all over Christmas, but otherwise they got it fixed. Thank you. (Reviewed January 2015)

Very competent and pleasant gentleman. He fixed problem and explained what he had done. One happy customer. (Reviewed January 2015)

Very good service. Was phoned at 8.10 am and told that serviceman would be at house at 9.45. At 9.50 he came and found fault immediately and rectified in approx half hour. (Reviewed January 2015)

Very Good response friendly engineer (Reviewed January 2015)

The engineer was very helpful and also very pleasant. (Reviewed January 2015)

Good, positive attitude towards sorting the problem. (Reviewed January 2015)

Very friendly and willing engineer. (Reviewed January 2015)

Very efficient from first call to visit & completion of job. (Reviewed January 2015)

Unable to solve my problem, but very helpful during visit.

Business reply:

I have looked into this and spoken to the customer and he has confirmed that the service was great, but the problem was with his TV and not his Sky equipment. (Reviewed January 2015)

Very good. (Reviewed January 2015)

Very pleasant and helpful. Thankyou for a good service. (Reviewed January 2015)

Very friendly and efficient. (Reviewed January 2015)

The engineer who carried out the replacement of our faulty unit was courteous and helpful to my wife and I. This is much appreciated when you are 86 and 93 respectively. Thank you. (Reviewed January 2015)

Polite and very helpful. (Reviewed January 2015)

Very good customer service. (Reviewed January 2015)

Above and beyond duty, excellent service. (Reviewed January 2015)

Thank you so much to your engineer for excellent service & advice. I would highly recommend him. (Reviewed January 2015)

Excellent service - Bang on time, was notified of what time he was calling etc. Thank you. (Reviewed January 2015)

Very good, would highly recommend you. (Reviewed January 2015)

It was quite prompt with SatInsure. The engineer was very polite and we are very satisfied with the service we received. (Reviewed January 2015)

The engineer who carried out the replacement of our faulty unit was courteous and helpful to my wife and I. This is much appreciated when you are 86 and 93 respectively. Thank you. (Reviewed January 2015)

Polite and very helpful. (Reviewed January 2015)

Very good customer service. (Reviewed January 2015)

Above and beyond duty, excellent service. (Reviewed January 2015)

Thank you so much to your engineer for excellent service & advice. I would highly recommend him. (Reviewed January 2015)

Excellent service - Bang on time, was notified of what time he was calling etc. Thank you. (Reviewed January 2015)

Very good, would highly recommend you. (Reviewed January 2015)

It was quite prompt with SatInsure. The engineer was very polite and we are very satisfied with the service we received. (Reviewed January 2015)

Excellent service all round by customer services and the engineer (Reviewed January 2015)

Excellent service all round. (Reviewed January 2015)

The engineer checked all causes of fault. I even ended up with better reception of sky. (Reviewed January 2015)

Very friendly engineer, very competent. Found a breakage that a previous Sky engineer did and rectified it. Very satisfied with the service by Sat Insure - well done. (Reviewed January 2015)

Having just switched to Sat Insure from another installer, and not officially registered, the service was absolutely brilliant, first class, problem solved in a couple of days. (Reviewed December 2014)

Your internet service is dreadful - waited 2 days for repair. Engineer excellent . Finally had to ring up - get your internet sorted!
(Reviewed December 2014)

Great stuff. He does an excellent job very quickly. (Reviewed December 2014)

Brilliant outstanding service 29/8/2014 Thank you (Reviewed December 2014)

Service was first claa, Gwyn the engineer was excellent. (Reviewed December 2014)

The gentleman was extremely polite. (Reviewed December 2014)

Quick service - Very good & friendly engineer. (Reviewed December 2014)

A job well done, on time. Many thanks. (Reviewed November 2014)

10/10 (Reviewed November 2014)

Very efficient and friendly, knows his job. (Reviewed November 2014)

Excellent service. (Reviewed October 2014)