Simply the best service ever received from visiting technician(s): he arrived within the two hour time window promised (from another job), had already consulted the boiler company with queries on issues, worked tidily and super-professionally whilst asking key questions on past history of boiler etc and finally gave excellent and sensible advice on replacement horizon and things to watch out for. I have never experienced such professionalism until now: I do not hesitate to recommend them 100%. (Reviewed October 2020)

Glyn arrived promtly and introduced himself. He was friendly and all geared up for Covid 19 protection of me and himself.
He serviced the boiler thoroughly and explained what he had done. He also cleared up afterwards.
It was the completely different to the usual 15 minutes other engineers had taken when it had cost me £23 per month on contract (which I would never take out again). I would have no hesitation in recommending this conpany and will certainly use them again. (Reviewed October 2020)

From the initial telephone enquiry through to completion of the job, the service we received was excellent. Rhys was punctual, polite and friendly, with a positive and helpful attitude. The boiler servicing was carried out efficiently and without fuss and Rhys provided us with helpful advice on some related issues. (Reviewed October 2020)

I would highly recommend Ripleys. Glyn fitted new shower cubicle and tray. Excellent workmanship. He also cleaned up after himself at the end of each day of work. Value for money. Great guy to have conversation with. Also would let you know how he was progressing. (Reviewed October 2020)

Rhys was efficient, effective and highly skilled. The standard of work was excellent and carried out in a very professional yet friendly manner.

All at an affordable price.

I'm quite happy to recommend Ripley to anyone.

If you need any plumbing or heating work doing, then I strongly advise you ask these guys for a quote. (Reviewed September 2020)

We wanted to remove and install a new shower cubicle and asked Glyn if he would help by a) removing the WC to give us more room b) connect the waste pipe and fit on/off taps to the hot and cold water feeds and finally, refit the WC once we had finished. All this was done with as little waiting time as could be expected from a busy successful outfit.
Many thanks Glyn for, as usual, giving excellent professional and customer service!
(Reviewed September 2020)

Was covid aware and wore a mask. Took off shoes to enter the house. Covered floor areas where he worked and vacuumed up afterwards. Explained everything he did and got me to test the cistern before he went. Fantastic. (Reviewed September 2020)

Glyn arrived on time and was friendly, efficient and thorough. He wore Covid protective equipment throughout the visit. We would have no hesitation in recommending him having already done so to two friends (Reviewed August 2020)

I have been using Ripley Plumbing & Heating Ltd services since 2014 for various works (installing a new boiler, moving radiators, installing an electric shower, upgrading bathroom taps, servicing the new boiler every year). I have found Rhys and Glyn Ripley utterly professional, approachable, polite and diligent. They always explain clearly the work they are carrying out and are not afraid to answer questions clients may have. They are very aware of their environment when working; they make sure the area around their work is well protected and leave the site in pristine condition. I highly recommend Rhys and Glyn Ripley. (Reviewed August 2020)

I was hugely impressed with Glyn who came to carry out a boiler service. He was courteous and did a very thorough job. He was well organised and I didn't have to ask him to put a mask on as he already had one on. Plus he put covers over his shoes and a dust sheet down. What exemplary service and I have already recommended the company to friends.
He went about his business so efficiently. Highly recommended. (Reviewed August 2020)

Excellent (Reviewed August 2020)

Reliably courteous. Outstanding service. (Reviewed July 2020)

This work was removal of our existing gas boiler and installation of a new boiler with the necessary pipework, fittings and other replacement parts of the system.

All the work was completed to a very high professional standard, in a timely manner with feedback and information provided as needed during the process.

The work was all done by Rhys with his pleasant and friendly manner and the system was thoroughly tested and explained to us at the end of the job.

During the job the work areas and access into our property were well protected and kept very clean and tidy and everything was cleared away at the end of each day.

Overall an excellent job which we could not fault in any way.

Thank you again Rhys for another first class job done for us. (Reviewed July 2020)

Excellent service and communication at all times. I genuinely rate Ripleys 10 out of 10 and would not hesitate to recommend them. (Reviewed June 2020)

Installed boiler and immersion tank last year to very high standard. (Reviewed June 2020)

Always pleasant, smiling and trustworthy and a company we would have no hesitation in recommending. Clean and careful workers. Prices always seem fair. (Reviewed May 2020)

Excellent communication throughout. Job well done. Good value for money. (Reviewed March 2020)

I find Ripley's to be an extremely professional and reliable company and wouldn't consider using anyone else. Rhys is very friendly, courteous and efficient and always explains procedures in a way that I can understand. I wouldn't hesitate to leave Rhys or Glyn in my home if necessary as they are very trustworthy and always tidy up after themselves. I often recommend them to others as I know they will do a great job at a very competitive price. (Reviewed February 2020)

Have been using Rhys and Glynn now for a couple of years and they are a pleasure to do business with.
Always prompt, courteous, friendly and efficient.
The quality of their work is always first class and prices are very fair.
I have no hesitation in recommending them to anyone.


(Reviewed December 2019)

Excellent: tidy work, explaining everything as needed, with responsible and sensible advice on state of boiler. Excellent customer service. I will not hesitate to use as our only boiler engineer in future (Reviewed December 2019)

I asked Rhys to replace my boiler. From start to finish, his service was excellent - reliable, tidy, minimum of disruption and everything clearly explained. I recommend him without hesitation. (Reviewed November 2019)

Excellent service. Only a very small job to fix a leak, but arrived on time, completed to a high standard and tidied up afterwards. Would recommend them highly. (Reviewed November 2019)

We have used the company now for several jobs = new boiler, water pump, install new radiators and an emergency call out. I can not recommend highly enough. Most jobs have been completed when we have unable to be present (trusted with key) and except for the fact the job has been done to perfection you would never know they had been in our home - so clean and tidy. Have offered objective advice and guidance with no pressure at all and with our new radiators saved space and money. Very happy and will always be our first point of call. (Reviewed September 2019)

New Gas Boiler inc Radiators / New Gas Supply pipework all work carried out to the agreed programme. Full explanation of Boiler operation provided. Old Hot and Cold water supply repaired and replaced were agreed. No leaks clean and tidy workmanship. (Reviewed September 2019)

Rhys Ripley of Ripley Plumbing and Heating undertook the servicing of the gas boiler at our home to a first class standard. We would have no hesitation in recommending him to our friends and family. (Reviewed June 2019)

Prompt friendly service and excellent workmanship. Would recommend. (Reviewed June 2019)

Rhys and Glyn are by far the best plumbers and heating engineers I have ever contracted. They are far superior in every way to anyone else I've ever used. The quality of their work is outstanding and they approach every job thoughtfully and with the utmost professionalism. They considered our needs from the start, offered excellent advice and left our house scrupulously clean. On top of this they are the nicest, most trustworthy people you could meet. I cannot recommend them highly enough. Our bathroom looks absolutely beautiful. Rhys also was able to recommend other top notch trades people and as a result the bathroom is of extremely high quality. (Reviewed May 2019)

Excellent from start ( assessment and advice) to finish installation of a replacement shower pump. No problems or issues whatsoever. Very thorough, knowledgeable and tidy professional, job was completed as per quotation. Would absolutely recommend without hesitation. (Reviewed April 2019)

Outstanding. Rhys and Glyn very friendly
Explained everything to the technologically ignorant.
Cleaned up immaculately every evening and when I had to have outside flues etc. installed on the outside wall, 3 floors up, they even wiped all the window sills and cleaned off pipe work all the way down!
There were a number of unexpected problems to be dealt with but they were never fazed in dealing with them.
I heard of them by recommendation and I would never use anyone else now.
They rarely ever wanted a cup of tea or coffee. But Rhys does like Oreo biscuits - it suits his diet!! (Reviewed March 2019)

This was the first time I had used Ripley's to service my gas central heating, following the retirement of my previous contact. I discovered them through the BWC scheme. Rhys arrived punctually and was helpful, courteous and tidy throughout. I would recommend him without hesitation. (Reviewed March 2019)

Quick friendly and helpful. (Reviewed March 2019)

The second time we have used Rhys for work at our property, and as before the service received was highly professional and courteous together with extremely competetive pricing.
I would recommend Ripleys to anyone needing a decent honest tradesmen who arrive on time and clear up when they have finished the job.10 out of 10 (Reviewed December 2018)

This company provide an excellent service on our boiler annually. They are also really lovely people, trustworthy and informative. They will always find out what is best suited to the individual. Best company, I would recommend them to anyone. I have called them out for emergencies as well. They are prompt, efficient and friendly. So rare these days. (Reviewed December 2018)

The service was excellent, very professional and a very fair price. (Reviewed November 2018)

Quality from start to finish. Great advice, professional installation, all done by a nice bloke too. Thanks Rhys. More than happy to recommend this company and wouldn't hesitate to use them again. (Reviewed November 2018)

Replaced gas boiler, installed heated towel rail in the bathroom, removed gas fire in living room.

I found Ripleys to be a very friendly and professional company who explained each part of the work involved, very pleasant and gave good advice. Very tidy work and I would recommend them to anyone. First class service. (Reviewed October 2018)

Excellent (Reviewed March 2018)

Ripleys managed to move some ugly radiator pipes, successfully get a 'cold' radiator working that hasn't worked for years - and replaced a radiator. I have used the guys before and on all occasions they take great care of your property and clean up afterwards. Spot on for time of arrival. Cannot fault their work and will certainly use them again. (Reviewed February 2018)

As a residential Chartered Surveyor, I meet a lot of plumbing and heating engineers but there are some contractors that stand out from the rest. Ripley Plumbing and Heating is a small firm who provide a very friendly, professional service based on experience and a sound knowledge base. They always take the time to discuss your requirements and, wherever possible, give you several options based upon your budget and time constraints. (Reviewed January 2018)

From first contact with your company, especially Gyn, you have been prompt, efficient, and extremely professional. Your standard of work is excellent and I would have no hesitation on recommending you to other people, I'm only glad someone recommended you to me. (Reviewed December 2017)

First Class in every way. (Reviewed July 2017)

Always prompt, always courteous and always clean and tidy up after they have completed the job. Thank you. (Reviewed January 2017)

Absolutely fantastic service! Value for money. Everything was explained and all questions answered. Superb customer service. Very tidy and care given to working environment.
Can not thank them enough for the great work they carried out which looks marvellous. They also stayed on late to ensure that the whole system was in full working order, to ensure that my family would'nt be cold overnight.
I consider Rhys and Glyn Ripley to be an absolute credit to their profession and would have no hesitation in requesting their services again and recommending them to others. (Reviewed December 2016)

Fitted new shower room and plumbed in new kitchen sink. Connected new water main to ancillary building.

From start to finish these guys are totally professional and exactly what you hope for, but rarely get, when you employ tradesmen. They respond to calls quickly and send detailed estimates. They turn up when they say they will and think their way around problems as they come up, providing clever solutions that don't stop the job. Their pipe work is beautifully neat and tidy. They talk you through the job in terms that you an understand and when the bill comes, it matches the estimate. Great communications, puntual, tidy and obliging. What more can you ask. Thank you so much Rhys and Glyn. (Reviewed August 2016)

Excellent quality, willing and able to discuss and solve problems, clean, friendly. (Reviewed July 2016)

The service of this company was excellent. Very professional, knowledgeable. Rhys explained everything he did whilst servicing our boiler. So glad we found this company.
Will trust them to undertake any other work we need to have done, and will recommend them to all our friends. (Reviewed May 2016)

In urgent need of a plumber and as I had used Ripleys before I called them straightaway - we had a serious escape of water and Rhys was on the job within 20 minutes of the call - and stopped the flooding - fantastic.

Ripleys have fitted heating system a few years back and at least 2 bathrooms - One cannot fault their work or their courtesy. (Reviewed February 2016)

We received an outstanding level of service, They were very professional and efficient but still very friendly and courteous. Great guys, very respectful and fantastic tradesmen. Highly recommended. (Reviewed January 2016)

I arranged the plumber for my elderly mother who is very deaf. Her taps had stopped working but she really did not want a new bathroom. Glen spent a morning trying to resolve the issue and got the water running despite some very ancient plumbing. His kind reassurance and persistence was much appreciated. He went beyond the call of duty. He even took his boots off when doing the job which was so appreciated! Such a relief to find a plumber we can trust. (Reviewed December 2015)

Excellent communication and extremely thorough job. Refit of shower room ensuite - and downstairs clockroom. Polite and pleasure to deal with. (Reviewed April 2015)

Ripley Plumbing & Heating installed a new combi boiler in my home. I found them very trustworthy, diligent and polite. They always kept me informed about the work they were carrying out and answered all my queries. They were also very clean and tidy. I would not hesitate to recommend Ripley Plumbing & Heating. (Reviewed December 2014)

I found them to be both polite and courteous and they made good effort to keep the work area clean with the minimum of mess. The work carried out was first class and I would have no hesitation in recommending them to others. (Reviewed December 2014)

Always return calls promptly, and always arrive to do the job when they say they will. (Reviewed December 2014)

Rhys and Glyn replaced an electric storage heating system to a very high standard and with careful attention to detail. They were both a real pleasure to have in the house for the duration of the job as they were reliable, extremely neat & tidy, and especially courteous & considerate. Thank you so very much for all your efforts and excellent work. (Reviewed December 2014)

The service Rhys and Glyn Ripley give is first class. They offer excellent advice, backed up by detailed estimate and invoices. They are courteous, efficient, clean and tidy workers. A pleasure to have in one's home. I would recommend Ripley Plumbing & Heating without reservation - and have already done so! (Reviewed December 2014)

Very conscientious and thoughtful. Attention to making minimal mess and disruption. Very happy indeed with service received. Would definitely recommend. (Reviewed December 2014)

The Ripley Brothers are very good workers. Efficient, courteous and thoughtful. I am very pleased with the work they have done for me. (Reviewed December 2014)

Ripley's carried out the annual maintenance on the boiler in my new home. The work was carried out efficiently, without fuss or inconvenience at the quoted cost. What really impressed me though was the enthusiasm and knowledge of Rhys who explained in laymen's terms the workings of a condensing boiler and watch points between services. I would highly recommend Ripleys whether it be for an annual maintenance, or other heating and plumbing services. (Reviewed December 2014)