Vetted and approved by Trading Standards
Monitored for customer service
Visited by a Trading Standards professional
Qualified, insured & reference checked
Overall Customer Rating
3 Nea Close
N/A miles from your postcode
Based on 124 reviews
Extra work was required, this was carried out without any fuss or extra charge. Dealing with this company was a pleasure.. (Reviewed April 2019)
Sent me a faulty bypass kit, requested an exchange - suddenly the bypass kit gets lost. Had contact with the company and Ian was beyond rude to myself. Basically admitted that I am now out of pocket and they are in pocket, so tough. Disgusting behaviour. Will NEVER recommend such an awful company. Will just happily STEAL money off a single mother with a little baby. Now my car will not work and I am left with a rather big hole in my pocket. But at least they can sleep at night hey!
STAY AWAY! COWBOYS!
BWC Administrator comments 18/04/19 - We have visited the member concerned to discuss this feedback.
Having examined the traders records we are satisfied that the issue appears to have escalated due to the client returning the item in question with incorrect postage, which led to a delay in it being returned to the business and its subsequent examination. It is the opinion of the business that an intermittent fault in the customers vehicle remains the issue rather than a faulty item, of which they claim to have supplied many 1000s over an extended period. Regardless, and before any intervention by us or the part being returned to them, the BWC business concerned points out that they did issue a refund to the customer via PayPal. They regret any breakdown in their usual good customer relations, which they feel is evidenced in previous feedback from their clients and consider the matter now closed.
(Reviewed April 2019)
Exactly the speed of response required when your car is immobile! Simple set-up of the replacement key fob and very clear instructions on how to do it. Exemplary customer service. (Reviewed March 2019)
Fantastic, amazing product, very easy to use, with very clear instructions. Highly recommended (Reviewed March 2019)
Getting the right key fob (landrover key fobs operate on various frequencies) requires a lot of digging. The help provided was invaluable. I highly recommend Ian for all the help he provided. Clearly above the call of duty. The new fob works well and on top of that I got the security code of the car, which was not given to me when I bought the car. That means I can always overrule the car's security even if the fob gets lost or damaged, which is essential if you are in the middle of nowhere.
(Reviewed March 2019)
Although the website comes across as a little brash, they do answer questions very straight forward. I can well understand some of the stupid questions previously asked that this answers in no uncertain terms. However being from Yorkshire I was not put off by this in the slightest, just had a little chuckle about it.
The remotes arrived in 24hrs as mentioned and worked first time, following the straight forward instructions.
Thank you for such a speedy service, you certainly dug me out of a hole very quickly. (Reviewed February 2019)
First class service start to finish ,Ordered replacement fob and programmer for 1997 Rover Mini Cooper , arrived very quickly excellent piece of kit very simple to programme fob using well detailed simple instructions ,can't go wrong ,returned programmer when complete ,deposit for it refunded right away all I can say is brilliant over moon with both product and service and to top of is exactly the same fob as original.Thankyou (Reviewed February 2019)
This was amazing. I have been struggling with my keyfob for years. The new one works better than eithet of the old ones. I wish i had done this sooner.
Xxx (Reviewed February 2019)
Outstanding all round. Incredibly quick response. Fob delivered Saturday after order made on Friday afternoon. Process was easy. Delight to deal with. Can't recommend strongly enough (Reviewed January 2019)
Super Service, Everthing worked fine.
Key was cut regarding to the key tag and it fit perfectly.
Easy to sync the key with the car. (Reviewed January 2019)
I was so impressed!
Key quality was first class; instructions were simple and the whole re-programming exercise took me less than a minute - the new key is awesome with twice the range of the original.
Wish every company did exactly what it says on the tin!! (Reviewed January 2019)
The replacement key fob arrived quickly and it was easy to use the provided programmer. On sending the programmer back in the pre-paid envelope, the company quickly arranged the return of the deposit. I would recommend anyone who needs a new fob to use this company. (Reviewed January 2019)
Excellent service considering I am based in France.
I ordered a replacement remote key fob for my Landrover Freelander 1.
Arrived quickly, easy to follow instructions, worked first time, continues to work fine, programmer deposit refund received quickly.
Would not hesitate in recommending Remote Key Co. (Reviewed January 2019)
next day delivery, 30 secs to activate, refunded for programmer received. five stars (Reviewed December 2018)
Ian from Remote Key provided excellent customer service, helpfully sending me the correct frequency MG TF key fob after I foolishly ordered the wrong frequency. He answered all my questions and responded very quickly despite a 10 hour time zone difference between him in the UK and me in Australia. (Reviewed November 2018)
Ordered key fob and programmer as original had stopped working
Simple to use. Elegant solution
Highly rated (Reviewed November 2018)
No hassle excellent customer service and did exactly what it promised (Reviewed October 2018)
Fast and efficient. Product exactly as described. Excellent service. (Reviewed October 2018)
Absolutely superb service, key and programmer ordered mid afternoon arrived next day. All worked perfectly. Â£30 deposit refunded promptly on return of programmer.
Â£95 is a lot to pay for a car key though, even if that is much cheaper than Land Rover. Having said that the cost of losing the other key would have been far higher ! (Reviewed October 2018)
great. (Reviewed October 2018)
Received new unit swiftly. Clear easy to follow instructions which worked first time.
Refund for coder received promptly.
Thoroughly professional service. (Reviewed September 2018)
Mail order service for self programming new key fob. Postage was fast and instructions provided excellent. Easy to use and reprogrammed to BCU on LR Discovery 2 in less than 5 minutes. ( Easier than using Lynx Evo) New fob worked flawlessly after removal of ODB device provided. Retuned ODB device in prepaid envelope provided and received email acknowledgement of receipt.
EKA code provided upon reciept also. Deposit for ODB device returned quickly. Overall 5 star service and looking to use for other vehicles I own for similar key fob replacement.
Good quality all round - Highly recommend. (Reviewed August 2018)
Just superb, from start to finish. Responsive, helpful, fast turnaround and value for money. Very impressed and highly recommended. (Reviewed August 2018)
Initially was facing an uphill challenge talking to LandRover Dealers either quoting hundred's of Pounds or completely disinterested as the Freelander model was too old, I was feeling frustrated. Happily I found an Advert from Remote Key Ltd and it seemed to good to be true, applied for the remote and paid, the package turned up within 2 days, good quality packaging and clear instructions, I programmed the remote in less than 15 seconds and it works! So happy, so simple. Would highly recommend them and definitely use them again. (Reviewed July 2018)
The new key worked perfectly with the programmer on my Discovery 2, saved a fortune and easy to do (Reviewed July 2018)
Received the key the very next day after ordering, fitting and coded within minutes according to the v. clear instructions. Awesome service! (Reviewed July 2018)
Ian reprogrammed an EWS module for a 2002 Mini Cooper to give us two additional transponders. He also cut an additional key. The quality of work was great and he turned the job around within an hour of receiving the module.
He generally responds to emails within one working day.
Overall, very impressed. (Reviewed July 2018)
Excellent service provided. Completed the work with fantastic and helpful communication in a very short time frame. (Reviewed June 2018)
Absolutely excellent first-class service. Would definitely use again if required. (Reviewed June 2018)
This is the 2nd time I've used remote key (This time Land Rover, previously MGTF) service is smooth and product is excellent.... (Reviewed June 2018)
New plip for wifeâs Defender. Absolutely smooth transaction. Perfect product. (Reviewed May 2018)
Replacent key fob for Landrover Discovery 2. Fob and pcb (returnable ) supplied quickly. Method to activate fob quick and simple. Return envelope and postage supplied . Good value for the price. I am very satisfied Thank you.
(Reviewed April 2018)
First class service and very good value for money, very help full and understanding a true pleasure to deal with. (Reviewed April 2018)
Hi to all concerned ,I was over whelmed to see my project coming together after reading about your method for
me to over come the problem I had . I purchased a rover mini cooper works engine wire loom and ecu modules E.C.T, but after I realized it was not going to run with out a fob to disarm the immobilizer or find a way to by pass this I knew it was going no where,so I gave up. It has been standing for approx 12 years in different places on my drive, a neighbors drive ,a friends workshop and now at my sons and daughter in laws .I have started to now get it up and running, thanks to you guys it was so easy it was unbelievable .Once again many thanks (Reviewed April 2018)
Instructions on how to put the device in to service was excellent. As was the customer service! (Reviewed March 2018)
Great service and great products, the keys we so simple to setup and use. (Reviewed March 2018)
Simple, quick and good value for money (Reviewed February 2018)
Use with confidence. What a great company. (Reviewed February 2018)
Extremely pleased with level of service and quality of supplied Land rover key fob (genuine part as stated), key fob programmed first time after following clear instructions supplied. Deposit received after sending programming box back.
Many thanks. (Reviewed February 2018)
I ordered a new key for my Discovery 2 which arrived promptly and programmed to my car as advertised in just a few seconds. However, my local locksmith made a hash of cutting the key so I emailed Ian to see if I could buy a replacement blade. He immediately replied that one was in the post to me at no cost. Their key is also better than the LandRover one as the blade is held in with a screw rather than just a push fit which can fall out when they get old. Very satisfied customer- thank you. (Reviewed January 2018)
A cheaper easier fix for your immobiliser than going to your main dealer
Easy to use
Very straight forwazrd (Reviewed January 2018)
Excellent service over the turn of the year/Xmas period.
Instructions were clear and concise,delivery was prompt and key worked straight away , very pleased and would recommend. (Reviewed January 2018)
This is the second time that I have used Remote Key Ltd with 2 different Land Rovers They saved my bacon again, They are excellent at what they do, as well as the after sales service, which is always the acid test how good a company is. They where brilliant again. Thank you (Reviewed January 2018)
Replacement vehicle fob was received promptly with clear instructions.
Communications were excellent and sevice was impeccable. (Reviewed January 2018)
Excellent (Reviewed January 2018)
Excellent first class, easy to carry out by the instructions for the âLaymanâ (Reviewed January 2018)
Amazing service.Ian very helpfull and kept in touch with me to advise me on key delivery.Also very good value.
thank you ian.
Peter. (Reviewed November 2017)
Excellent service. Clear instructions provided which made the job foolproof. Regular contact from the company who kept me up to date from start to finish. (Reviewed November 2017)
Fantastic fast service.
The programmer couldn't have been easier to use, within 1 minute I had a working alarm remote control. (Reviewed November 2017)
Very fast secure and reliable service, highly recommended. These guys do a brilliant service. Many thanks to them. (Reviewed November 2017)
Fantastic guy. Helpful, goes beyond what is required. Would never go anywhere else. (Reviewed November 2017)
excellent service, helpful, after checking many people for replacement Fob and Key for Discovery 2 ,these guys are best priced and great service,look nowhere else. (Reviewed November 2017)
Excellent service. Much better price than from other providers. Would definitely use the service again and would recommend it to others. I spoke to the company directly and was given clear information and reassurance as to the support services provided. Wish that all online suppliers were as good. (Reviewed October 2017)
Absolutely fantastic service offered.
My key fob was damages leaving me unable to use my car until it was replaced, i ordered the new fob& programmer on wednesday it was delivered on saturday.
It took all of 30 seconds to program the fob to the car.
Very easy. Very straightforward and 100% value for money! (Reviewed September 2017)
Excellent service,you even get the E.K.A.code,which is a bonus.I am assuming that this code means that both keys have been reprogrammed?which would make sense. (Reviewed September 2017)
simple to use, and completed the job in 20 seconds. Highly recommended (Reviewed September 2017)
This company went beyond Excellent to help me out .Immobiliser code Renault UK gave me for my van at a cost of Â£52 was the wrong code ,Ian from Remote Key sorted my ecu and immobiliser code problem by getting me the correct code i cannot thank him enough i would recommend any one who has a key fob problem to go to Remote Key they are the best at what they do thank you (Reviewed August 2017)
Immediate delivery of key fob. Worked perfectly with easy to follow instructions. Deposit for programmer was returned to me as soon as they received it it back.
Completely satisfied with service provided! (Reviewed July 2017)
Don't usually leave reviews, but really impressed by this Company and its operation. (Reviewed July 2017)
The service was extremely quick and efficient. The key we purchased programmed perfectly as per the instructions provided (very good and explicit instructions) and is now being used daily with no problems at all. The overall level of service was outstanding. (Reviewed July 2017)
Great service, rapid delivery, plentiful availability of support and information. (Reviewed July 2017)
Great job ðð it's brilliant thanks again excellent communication and understanding first class well recommended ððððð (Reviewed June 2017)
Excellent service fast and reliable would highly reccomend (Reviewed June 2017)
Speedy and straightforward - I had been dreading getting new fobs for my old LR - all worked perfectly and at a very reasonable cost - thank you (Reviewed June 2017)
Excellent item supplied and fitted exactly as was stated. SANGMuch easier than I was expecting and so nmuch cheaper than the Land Rover dealers (Reviewed June 2017)
Brilliant service, excellent delivery and key worked first time. (Reviewed June 2017)
An excellent company providing a quality product with brilliant customer communication.
Well done! (Reviewed May 2017)
I ordered a key + programmer as it was the most affordable option, even with shipping to the Netherlands.
The instructions were very clear and the programming of the new key only took a minute or two. I paid a small deposit for the programmer and I send it back after using it.
Highly recommend it. (Reviewed May 2017)
Great knowledge and excellent assistance with our product and some teething problems. (Reviewed April 2017)
Very professional excellent service. Fast, efficient and helpful what more can you ask for.
Tried to order from another supplier and absolutely no response. (Reviewed March 2017)
ordered product late afternoon, arrived 1.00pm next day.
kept informed of order progress.
product does exactly what it said it would do, got me out of a real bind and saved me a fortune by not having to go to a dealership who were going to rip me off.
chris. (Reviewed March 2017)
Phoned Remote Key about lunchtime. Next day had a new, working (electronic and physical) key for my Discovery. A very efficient and swift service, and a friendly, sympathetic and helpful person to deal with. All round a superb service. (Reviewed December 2016)
Excellent support and customer service (Reviewed December 2016)
Excellent product received quickly and worked perfectly (Reviewed December 2016)
I was quoted £248 by a well known key company, searched Internet and came across this company, they supplied a remote and a plug in transponder, it was so simple to do and only cost £65. Great company. (Reviewed November 2016)
Very prompt and efficient service. Nice guy to deal with. Very friendly and very helpful.
I would not hesitate in using this company again if I needed them, and I would definitely recommend them to anyone of need of their services.
Thanks' a lot. (Reviewed November 2016)
Overall brilliant! My problem was 100% resolved at a very affordable price! (Reviewed November 2016)
Bloody awesome (Reviewed October 2016)
Ian went way above and beyond to get our little old Clio back on the road. I can't thank him and his very patient wife for all their help. We as a family are so grateful. As he knows we've had a rough time recently and this was the last in a catalogue of things going wrong. Many thanks, we're so very grateful. (Reviewed October 2016)
Above and beyond expectations, many thanks (Reviewed October 2016)
I have nothing but praise for this company!
The website is straightforward, informative and easy to follow. I ordered the key fob late morning and received it less than 24 hours later via 24 hour tracked postal service. The programmer was easy to fit and the new fob was working within a minute!! I returned the programmer as instructed and have now received the EKA code by email.
The whole process took 72 hours !! EXCELLENT Thank you very much Ian Jamieson and Remote Key Ltd. (Reviewed October 2016)
The cost of a new key was almost one third of that which Land Rover quoted. The key arrived with the programmer module. The instructions were clear and concise. It worked exactly as advertised and I would certainly use this company again. (Reviewed October 2016)
I needed a second key for a Ford Fusion I bought. Ford quoted me £280!!! Remote key quoted £57.66 plus special delivery postage. I posted Tuesday and got it back today (Thursday). I used the idiot proof guide they supplied and the key works perfectly. We don't praise businesses enough when they do a great job and Remote key did a great job! E-mails answered quickly and quicker turn around than quoted. Very Highly recommended! Thank you very much! (Reviewed August 2016)
Was quoted over £230 for a spare key by Land Rover main dealer, part of the reason given was the labour costs to programme it. Bought a key from Remote Key and programmed it myself with their programmer which took about 20 seconds and was simplicity itself. This saved me around £140 on main dealer quoted cost and the new key arrived in the post quicker than the main dealer could have booked me in. Nor did I have to drive 40 miles round trip to garage, or book an appointment to have the work done. Who's fooling who?
Would always use Remote Key and recommend them to anyone, great service and product. Thanks from a very satisfied customer!
(Reviewed August 2016)
It could not have been better I hope not to but if I had to I would use again. (Reviewed July 2016)
The items weresupplied by post, problem with Royal Mail quickly resolved
Unit quickly programmed remote and enabled having spare for car.
Desposit quickly repaid
Recommended for any person requiring a car remote that can be completed without further intervention. (Reviewed June 2016)
Replacement key & re programmer supplied for old Rover Mini Cooper. Very fast delivery, excellent and clear instructions on use and immediate refund of deposit was made (for which a reply paid envelope was supplied).Happy to recommend. (Reviewed June 2016)
Very pleased with all aspects of the service, from the simple order process, prompt delivery, well packaged with clear instructions, refund that was due for programmer also paid promptly. (Reviewed June 2016)
Having decided to get a spare fob for my 2003 Morgan plus 8 I'm glad I contacted remote key. The kit was supplied straight away - but because its a Morgan nothing is standard - Ian was able to diagnose the issue and again by return of post a fob was sent out which operated on the right frequency (Canadian spec!)
Excellent service - and a couple of fascinating chats on the phone
Would highly recommend this service (Reviewed June 2016)
Exceptional service. Ian is very knowledgeable and helpful. A 24 hour turnaround helped me get my car back on the road quickly. (Reviewed May 2016)
Just to say how impressive I found this service - all worked first time as described - really delighted.
Meanwhile - all the very best and thanks for an outstanding service.
Simple, Fast and Effective..! (Reviewed May 2016)
Excellent Customer Service and the task was made simple via good documentation. No fuss ,no Bother job well done.
Good company to do Business with. (Reviewed April 2016)
TOP CLASS COMPANY USE WITH CONFIDENCE
FAST AND EFFICIENT SERVICE MANY THANKS
WILL USE AGAIN (Reviewed April 2016)
great service , fob-key and communication . I would buy from this seller again if I require this service again in the future (Reviewed April 2016)
First class service and good quality product (Reviewed March 2016)
Was quoted over £250 from Ford for a Mondeo Key Fob clone, but Remotekey did it for £80. Really quick service, and would recommend.
(Reviewed February 2016)
First class - new key installed and programmed in 5 mins. (Reviewed February 2016)
Just wanted to say thanks. Spoken to you yesterday on the phone and then purchased the part you where a very helpful person which this day and age people don't chitchat to strangers on the phone. The part work great and I am on the read within 10 mins of the car delivered to me so just a big thank you
Thanks Jason (Reviewed February 2016)
These guys were brilliant when I fried my Remote Key Fob for My Discovery, even when it transpired that the vehicle was an import! Can't thank them enough for their service. (Reviewed January 2016)
Sick and tired of messing with broken zapper for discovery...paid the money and 2days came a new zapper with uncut key and a programmer. 10 mins later zapper working great .pop programmer in post . Done and dusted Thank you great service I am so pleased. (Reviewed December 2015)
a very fast efficient service (Reviewed December 2015)
excellent customer service and help with my queries in sorting out my new key fob. (Reviewed December 2015)
Excellent service from a company supplying a high quality produact that I have used before. The item supplied is in my opinion is of better quality that the manufacturers original. Thanks. (Reviewed December 2015)
The level off service was top class..I posted my faulty key & contol unit to Ian..Ian extracted the key security code & coded the bypass plug for me.My van goes again.A huge thankyou well deserved..Ian Mills IDM AUTOS Dundee. Scotland... (Reviewed December 2015)
Very fast and efficient service. Received new key very quickly and worked as it said it would. Would be recommending this company to people. (Reviewed November 2015)
Excellent, speedy, efficient and helpful. (Reviewed November 2015)
Absolutely great service. Despatched on time and arrived promptly and works really well. A must for anyone who is having problems with their car key fob (Reviewed November 2015)
Quick and reliable service, clear instructions and all parts purchased enclosed, speedy delivery as promised and email updates spot on. (Reviewed October 2015)
Excellent Communications, prompt delivery, excellent product & support, willing to answer all questions over phone and by email. (Reviewed October 2015)
Very smooth transaction with good clear instructions provided. Very prompt delivery and receipt of returned goods. Very happy with the service will definitely recommend to others. (Reviewed September 2015)
very speedy delivery at a great price. simple instructions and prompt refund of deposit. Much much cheaper than my local Landrover dealer for an equally good product. Thank you. (Reviewed September 2015)
Great service, support and value for money. (Reviewed August 2015)
Priced land rover and timpsons for a key but very expensive. This programmer worked a treat in seconds. Had a bit of trouble getting it cut - timpsons refused flat out. Happened to pass another branch of timpsons and the guy cut my key for free!!!! The key works a treat and doesn't feel a cheap knock off like some others I have handle. Same quality as the original. Great. Very happy. Refund was issued instantl . Thank you (Reviewed August 2015)
Great service and fast shipping
Ian was a very nice guy when I called him for help must of been on the phone for a good 25 min talking to him (Reviewed June 2015)
Did exactly what they said they would, and very quickly! (Reviewed June 2015)
The fault was not straight forward which meant I had to call Ian a number of times with the results of various tests he suggested. I never felt that Ian was not 'happy' to speak to me and he always returned my calls and delivered parts exactly when he said he would (albeit with a little help from the courier service). Couldn't recommend him high enough. (Reviewed June 2015)
Excellent throughout. Mistake on my part with insufficient postage on programmer return envelope. Suggest Remote Key advise amount required on envelope. (Reviewed May 2015)
FIRST CLASS (Reviewed April 2015)
absolutely brilliant product brilliant service and rapid delivery, (Reviewed April 2015)
Grate service got my clio back on the road after only on day I love this little device workes like a dream would definitely recommend (Reviewed April 2015)
Excellent product, fast delivery and great communication.
By following the clear and simple instructions my spare key was working within 2 minutes. Couldn't be easier!
Very impressive, well thought out service.
Steve. (Reviewed March 2015)
Great product, really good value, simple to use and first rate customer service. (Reviewed February 2015)