Comments from consumers who have used this trader
Recommended to my son. Professional firm, courteous and Tidy
Polite and Tidy
very impressed and would recommend to anyone.
The work was carried out on the appointed day at the appointed time and to a very high standard.
This business will thrive. They know how to treat a customer. If only all companies behaved this way.
very good all round. We are pleased with the work. We would recommend them to anyone.
very professional & helpful. All work carried out to a very high standard.
Excellent as always!
very good professional outfit. Competitive pricing
very impressed with everything. Would definitely recommend.
Completely polite, hardworking, punctual & work finished to a high standard
Fantastic, very clean, on time as planned. always kept up to date with work, very professional. Outstanding workmanship
very good workk in view of very wet weather
The gap around the windows on the outside was much bigger in some cases than the industry standard 5mm. This was filled with foam and covered with trim. On the inside there was very little room between the tiling in the reveal and the window beading making the bathroom and kitchen look tight and trim had also been used all the way round instead of a nice line of silicone.
When I complained to the owner he sent the installer back who was clearly irritated and defensive. He insisted the job couldnt have been done any better. Unfortunately the owner couldnt find time to visit himself when I was at home but he told me that he had looked around the outside when I was out and that he thought the job was neat. I noticed he didnt say good. When you cover all the imperfections with trim you can make any job look neat. Also, I dont know how anyone can make a proper assessment without seeing the inside.
We tried very hard to ensure that every installation is to a very high standard. At no time did we treat the customer with disrespect. The industry standard is to reduce the frame size by 10mm not 5mm from the size of the opening, which will of course allow for expansion and contraction. We had to add an extra 2-3mm per side across the width due to the beading on the inside around the tiles. If we had done as the customer suggested this would have increased the frame width by an additional 15mm per side which would have been too bulky and also would have reduced the size of any window openings. Foam is used as a cavity filler to help prevent the spread of fire, it is also an excellent insulator and sealant. It is very widely used in the industry. We also use frame fixings to secure the window to the brickwork. Our window surveyor visited the customer twice following installation and he patiently explained why the windows have been fitted in this particular way. The customer accepted the explanation and shook hands with the surveyor stating he was happy with the reasoning and clarification.
very friendly and professional company. I would not hesitate to use them again.
This company was excellent from start to finish. they were all polite, informative and friendly. The work of replacing the gutters and facias etc. was done very efficiently and the work was completed in one day and they cleaned up after themselves. I would reccommend them to anyone.
what a great team friendly, professional and great workers I would highly reccommend them Brilliant
A perfect installation carried out by a team with whom i was a pleasure to deal .
Excellant throughout, advice, work quality , promptness, communication, great. All A1
very pleased with everything
Excellent service, friendly and welcoming, will certainly use them again 5 star.
Highly reccommended, high quality workmanship. Clean, tidy & polite.
Excellent alround - felt very confident as a single female dealing with company. Family business's need promotion.