Comments from consumers who have used this trader
Michael and Scott returned to remedy a couple of snags in new kitchen which they did very professionally. The work was speedily done with very little disruption to the household.
The issues related to a leaking shower. Michael investigated and found the source of the problem. He quoted a fair price for the work, but he also added that if I wanted to, he felt that I could do the work myself. He advised on the quality of the sealant and the tools that I would need. In addition, he said that I could call him at any time for advice.
Whilst the Buy With Confidence Scheme feedback section relates to work done, I felt it was worthwhile giving feedback because of the alternative suggestion given by Michael. This, I felt was a 'breath of fresh air' in today's commercial world.
I recently moved house and bought a new oven. Accordingly, the oven was delivered but didn't quite fit into the gap left behind when the old oven was removed. I called Pro Gas London LTD and the guys said they would come and look at it the following morning. Cut-chase to the following morning and Michael and Scott arrived to assess the situation. Two hours later and my new oven had been perfectly fitted in my kitchen. This process involved a significant amount of carpentry, with the guys effectively removing some disused space from my built-in wine rack. From the outside you would expect this job to leave a few visible clues here and there, but you wouldn't be able to tell the guys had even touched my work surface. In short, I am blown away by their professionalism and the service they provided. Not only did they do the job on the spot, but they did it for an extremely competitive price. On top of this, the guys are both very nice and pleasure to be around. In sum, I cannot recommend PGL more highly. If you need anything doing their wheelhouse, make sure ring them first. You won't be disappointed!!! A+++
Very impressed with service and attention. Highly recommend.
The traders were always personable and fitted around our busy schedules.
They have dealt with other contractors for us and have arranged returns and sorted issues with our kitchen supplier.
They have been easy to get hold of and have explained all the work in a way that has been easy for us to understand.
Very pleased with the work. Michael and Scott were very polite, helpful and cheerful (as were their sub-contractors for specialised areas i.e. wooden flooring and electrics). Kept us fully advised of progress of work and options. They have gone the extra mile to ensure that we received the kitchen we wanted.
Michael and Scott from Pro Gas London ltd were polite, cheerful and professional. They fitted new bathroom taps for me and for no extra cost, they renewed the strip of mastic behind the taps and stopped my electric shower from leaking and explained why it had happened.
I am very happy to have found such pleasant plumbers, and I shall be recommending them to my friends.
I contacted Pro Gas as I had no hot water or heating. I spoke to Michael who said he would be round between 1 - 3 pm. At 1.10 pm he arrived with his colleague Scott.
Both Michael and Scott were very friendly and professional. Within about 30 mins they had sorted out the problem with my boiler and were good enough to explain to me what had gone wrong - in plain language!
Pro Gas are extremely reliable and I would happily use them again.
Very accommodating to get our appliance up and running quickly. Polite and courteous, would definitely recommend.
Work completed to a very high standard and Michael and Scott were very considerate regarding how they worked in the house. I was kept informed of progress regularly and any hic cups from the supplier were sorted by Michael, which made life easier. Very reliable for follow up work after completion for any snagging or help needed with new equipment.
Can't rate these guys highly enough. Our boiler broke down over Christmas and we were concerned about finding anyone to do the work. We shouldn't have worried. Pro Gas came out on Boxing Day. Top blokes who were very friendly & professional. They had our old boiler out & a new one fitted in no time. Would fully recommend them to anyone. Suffice it to say they saved our Christmas!
The level of service and the way the work was performed on the day was excellent. Despite issues with the supplier Pro Gas London always kept us informed.
Responded quickly to need, providing positive service and customer care.
Michael and Scott were prompt and efficient, and mended our leaks within a couple of hours.
I will keep their details and wouldn't hesitate to use them again!
Michael and Scott do a brilliant job. They not only get the job done very well and quickly, but they also brighten up your day. No request from us was too small and they went above and beyond to makesure we were really happy with the final results. Thank you guys
Michael and Scott were extremely friendly and at the same time carried out their work to a very high standard They were able to offer good advice and worked hard with attention to detail. I am very pleased with the end result and would definitely employ them again.