Brilliant service at a horrible time. Would definitely recommend. (Reviewed March 2020)

Amazing and caring service from start to finish. (Reviewed March 2020)

Absolutely the best. Luke and Mark have been so kind and reassuring to my husband and I. Thank you Luke for your compassion and kindness towards our beautiful dog Nellie. (Reviewed March 2020)

There was no more any business could have carried out for our beloved dog Petra. Mark and Mandy were first class in their work and so comforting also. (Reviewed March 2020)

Excellent service (Reviewed March 2020)

Outstanding service from start to finish. Respect and kindness showed throughout. (Reviewed March 2020)

Excellent and sympathetic. Mark was amazing, can't thank him enough. (Reviewed March 2020)

Exceptional care and empathy. (Reviewed March 2020)

Very pleased with the service from initial contact through to completion. Thank you. (Reviewed February 2020)

I highly recommend this company. We were well looked after. (Reviewed February 2020)

I was very impressed by the caring approach of the undertaker, not just towards us as owners, but in respect of our dog. Lots of nice pointers to help us mark the passing of our pet. Overall efficiency. (Reviewed February 2020)

My dog and I were looked after from start to finish with kindness and understanding to make my good bye more bearable. (Reviewed February 2020)

Excellent service, they even kept in contact with my family to ensure I was ok as i was hospitalised after Baileys death. (Reviewed February 2020)

Excellent service, felt my dog (Terrance) was really taken care of after he was put to sleep (bless him). (Reviewed February 2020)

Mark was excellent, caring, understanding, reassuring. (Reviewed February 2020)

I have used Pet Undertakers for all my many pets and would highly recommend them. They take the utmost care of your beloved pet at a time of great sadness and you always have peace of mind their last journey is a happy and peaceful one. (Reviewed February 2020)

It was a very upsetting day for me to have a pet die, but phoning the pet undertaker and taking my pet to them my mind was put at ease knowing she was treated so well and her ashes are at home with me. (Reviewed February 2020)

Excellent service at a very difficult time. (Reviewed January 2020)

Superb service. Very compassionate and handled very sensitively. Highly recommend. Second time using this company. (Reviewed January 2020)

Absolutely fantastic service from start to finish. Lovely manner of all the staff. They really care about what they do. (Reviewed January 2020)

First class, could not be bettered. (Reviewed January 2020)

Mark was recommended to us. He was compassionate and patient during a very difficult time for our family. He looked after our beautiful boy and I would recommend his business. Thank you Mark. (Reviewed January 2020)

From the moment we first called about our rabbit passing, Pet Undertakers have been amazing. They came and collected Billy the next day and were very comforting to us. We would recommend to anyone suffering the loss of a beloved pet. (Reviewed January 2020)

Excellent service throughout. We were treated with compassion but most importantly our boys were treated with dignity and respect! Would definitely recommend without hesitation. (Reviewed December 2019)

Simply wonderful - compassionate and caring. 10/10 (Reviewed December 2019)

Excellent, kind and respectful. (Reviewed December 2019)

Mark and his team were very compassionate in the time of our need. They provided a highly outstanding service and we would highly recommend t anyone in their time of need. (Reviewed December 2019)

The service was very good. They were caring and made is feel a lot better. (Reviewed December 2019)

A very sad experience but Mark was so caring and lovely I felt 100% confident to leave my pet with him. (Reviewed December 2019)

The level of service was at its highest. (Reviewed December 2019)

Really lovely, friendly people. Very sensitive and caring. You could tell they really cared. (Reviewed December 2019)

I would highly recommend them. They are so caring & helpful. They give you time, don't rush or push you. I will go there again & tell my family to go also. (Reviewed December 2019)

Fantastic service that can't be faulted! Came and collected our beautiful girl within the hour and we got to pick up her remains in under 24 hours. (Reviewed December 2019)

Most impressed and we intend to use Pet Undertakers Ltd for my other dog Lennox (a good while off hopefully). (Reviewed November 2019)

Mark & Mandy were very professional, caring, giving us all the time we needed with Crucial, given us satisfaction that Crucial was well looked after. Thank you. (Reviewed November 2019)

Mark & the team were so caring & friendly. Ashes displayed in lovely packaging & included thoughtful extras. Highly recommend. (Reviewed November 2019)

The service was excellent. Professional and compassionate. Nothing was too much trouble and time given to help and answer questions. Lovely people. (Reviewed November 2019)

Excellent service from start to finish. I would highly recommend this service to anyone. (Reviewed November 2019)

Absolutely amazing service. Super kind, friendly and took good care with the cremation of my pet rabbit. (Reviewed November 2019)

Excellent, caring service (Reviewed October 2019)

I've been using Pet Undertakers Ltd for many years. Mark, Alan & team are incredibly compassionate at such a difficult time. (Reviewed October 2019)

I was devastated at the sudden loss of my wonderful darling dog Poppy, and Mark was so kind, thoughtful and caring at such a sad time. Truly amazing company and very highly recommended. (Reviewed October 2019)

Made the whole sad process much more bearable. Mark was so thoughtful, highly recommended. Thank you so much. Lulu was looked after with compassion. (Reviewed October 2019)

Excellent! (Reviewed October 2019)

Excellent, sympathetic and very professional. (Reviewed October 2019)

Exceptional service, delivered with kindness & empathy. (Reviewed October 2019)

Cannot praise highly enough. Excellent service on all levels. (Reviewed October 2019)

Brilliant. (Reviewed October 2019)

Excellent service, given with understanding and courtesy. (Reviewed October 2019)

Mark and his team were amazing. He kept us informed on what was happening and showed great empathy and professionalism. I would highly recommend this company. (Reviewed October 2019)

There isn't enough room for everything but outstanding, caring, kind, understandable and patient! (Reviewed October 2019)

Excellent service from first contact to the end. (Reviewed October 2019)

Very helpful & understanding & met my needs. (Reviewed October 2019)

Kerry was so understanding & helpful. I was very upset about losing my car Angel Bageera but Kerry helped me. (Reviewed October 2019)

Excellent service. Both Mark on the phone and then Kerry in person were so kind, compassionate & professional. Treated our dog with so much respect & dignity. So very grateful. (Reviewed September 2019)

Very good service. (Reviewed September 2019)

Perfect service from start to finish. Mark makes you feel at ease and you know he will love and look after your family pet. (Reviewed September 2019)

Excellent service from start to finish. So pleased that we came to you. (Reviewed September 2019)

Excellent, can not thank everybody enough for their amazing support and respect at this sad time. (Reviewed September 2019)

Very pleased & comforted by the service we have received. (Reviewed September 2019)

Excellent, considerate and warm throughout. (Reviewed September 2019)

Couldn't highly recommend enough. (Reviewed September 2019)

Outstanding from first phone call to the collection of our baby girl's ashes. Cannot thank Mark and Kerry enough. (Reviewed September 2019)

Perfect (Reviewed September 2019)

We have had to deal with Pet Undertakers three times now and on each occasion have found them so kind and thoughtful. (Reviewed September 2019)

Very kind and respectful of my pet's memory. It was touching at this difficult time - thank you. (Reviewed September 2019)

So lovely and understanding from the first phone call to the last meeting! I will definitely be recommending to others. (Reviewed September 2019)

I was recommended by my brother.
I cannot get over all the personal things done to my sister's dog; and given for momentos. My sister was ill in hospital in Scotland; so I had to deal with it myself. I have got a lot to give and show her, when she recovers, thanks to Pet Undertakers Ltd. (Reviewed September 2019)

The service was second to none; they were fantastic. Can't recommend enough; nothing was too much trouble, really nothing. Thank you. (Reviewed August 2019)

Mark & Kerry - Love & care giving at this difficult time. Respect & dignity to our beloved dog Vinnie means so much. Thank-you for everything. (Reviewed August 2019)

Absolutely brilliant.
Compassionate and caring. (Reviewed August 2019)

The level of service was incredible, very thoughtful and kind. Mark was amazing. Highly recommend. (Reviewed August 2019)

Excellent service, couldn't fault it at all. So personal and thoughtful throughout. (Reviewed August 2019)

I cannot speak highly enough of the level of service we received from the minute we delivered my beloved dog over to Mark til the minute we took him home. It has made an extremely distressing time a little bit easier. (Reviewed August 2019)

Very good - respectful, well explained. Some unexpected touches that were much appreciated. (Reviewed August 2019)

A very compassionate company. Very caring and no rushing service. (Reviewed August 2019)

We received excellent and compassionate care that helped us through the loss of our loved family pet. The service was efficient and well thought out. (Reviewed August 2019)

Service that went above and beyond our expectations. Nice additional little extras. Excellent. (Reviewed August 2019)

The service we received was outstanding. The level of care for our boxer Zach was exceptional. We couldn't have asked for any more. (Reviewed August 2019)

Pet Undertakers Ltd. was recommended by our vet, and if you love your dog then I recommend them to you.

Mark came to our home and carefully explained what they could do for us. Mark is so sympathetic and understood what we needed.

He took away our wonderful dog and promised to take great care of her, next day we visited her in Mark's chapel of rest, she looked so peaceful there. Mark gave us all the time we needed and after we left he saw to the cremation and brought her home to us.

Pet Undertakers Ltd. Mainly Mark, looked after us so well and helped to get us through a vary sad time.

Thank You Mark (Reviewed August 2019)

Very professional and caring service, would recommend to all. (Reviewed July 2019)

Pet Undertakers Ltd are exceptional, offering a kind and caring service for owners and their pets. Thank you for giving our beautiful Tilly a 'good send off'. Her ashes will rest beneath a rose. (Reviewed July 2019)

We received a fantastic service, from Mark and his team. We wouldn't go anywhere else. We would also recommend his service. (Reviewed June 2019)

Outstanding service. Felt confident that my darling boy had been looked after so amazingly. (Reviewed June 2019)

Really nice man who helped us at a horrible time, losing our dog Daisy. He was sympathetic and took her away peacefully. He was good especially since it was a Sunday. He took the weight off for us. (Reviewed June 2019)

I wish we had known about Mark and the team for previous pets. What a fantastic personal service we received on the sad passing of our dog, Piggy. Would highly recommend, 5 star service with such compassion and caring. (Reviewed June 2019)

Outstanding. Supportive. Empathetic. Kind & sincere. Amazing. xxx (Reviewed June 2019)

Wonderful and caring, just what you need during that time. Highly recommend. (Reviewed June 2019)

Wonderful service at a difficult time. 2nd time of using Mark's business. (Reviewed June 2019)

Compassionate and efficient service. Thoroughly recommend to any families who have lost a much loved pet. (Reviewed June 2019)

The level of service that we and our wonderful dog received was outstanding, such compassion for the work they do (wonderful). (Reviewed May 2019)

I cannot thank you enough for making this difficult time as easy as possible. Your care and consideration is much appreciated. I have no difficulty in recommending. (Reviewed May 2019)

Excellent in all respects (Reviewed May 2019)

Excellent. Compassionate & caring. First class. Used before & service this time even better. Would not go anywhere else. (Reviewed May 2019)

Kerry was absolutely outstanding. Very kind and compassionate. I was able to trust Kerry absolutely that she would give Ella the dignified cremation that was so important to me. Highly recommended. (Reviewed May 2019)

Cannot fault this business, the second time have used and they are wonderful. (Reviewed May 2019)

Excellent (Reviewed May 2019)

Superb service, very kind, caring and professional over and above the need. Definitely goes the extra mile to help and support at a difficult time. (Reviewed May 2019)

Absolutely wonderful, kind, caring & truly compassionate. I can't thank you enough for looking after Mia & making a difficult decision that little bit easier. You were highly recommended. (Reviewed May 2019)

Absolutely wonderful people. I feel privileged that they took care of my Sooty - he was laid to rest in a beautiful chapel overnight and cremated the next morning. I would highly recommend this service to anyone who loves their pets and wants them treated with love and respect after they pass. (Reviewed May 2019)

Was shown immense compassion and our beloved dog was cared for with dignity. Will be highly recommending their services. (Reviewed April 2019)

Mark was great. Very comforting in this painful time. His professionalism put our minds at peace that Peter the Rabbit would receive the best treatment. Amazing value for money. Highly recommend! (Reviewed April 2019)

Mark was brilliant. Nothing was too much trouble. He took care of our dear Gemma and was so kind and caring. Thank you from us all. (Reviewed April 2019)

Superb service would highly recommend.
Can't thank Mark enough!
Losing a beloved dog suddenly was devastating but had great comfort knowing Ellie was cared for, with such a dignified service provided. (Reviewed April 2019)

100 per cent. Excellent. (Reviewed April 2019)

Absolutely amazing help and support given to both my husband and I. Previous experience with our Jack Russell was the same back in 2011. Same fantastic experience in a terrible time this time with Buster.
Thanks you so much Mark for making it easier. (Reviewed April 2019)

Outstanding as always. (Reviewed April 2019)

Mark & Kerry are so kind and understanding. I would only use them for my beloved animals / my family. Thank you (Reviewed April 2019)

The care of Mishmash after his passing was perfect, my husband and I can't thank Kerry and Mark enough, Mishmash ashes, fur and paw prints are always to be treasured. (Reviewed April 2019)

The service was excellent. Mark is so king & caring. We knew our loved pet was in safe hands. Would definitely recommend this service. (Reviewed March 2019)

Incredible service. Marg is so kind at a time of sadness for my family. (Reviewed March 2019)

Excellent service and professional.
Highly recommend Pet Undertakers. (Reviewed March 2019)

Pet Undertakers could not have done more to help us, at the time of our bereavement and its aftermath. We cannot thank them enough. (Reviewed March 2019)

Outstanding level of care, compassion and support at such a difficult time. Thank you so much. (Reviewed March 2019)

Faultless, compassionate, understanding, caring, quick. (Reviewed March 2019)

We were very pleased. (Reviewed March 2019)

Amazing service. Used before and very happy with the professionalism, care and support we received here. (Reviewed March 2019)

Very efficient and compassionate throughout. Would definitely recommend the company. (Reviewed March 2019)

Caring and professional. I was on vacation when my dog died suddenly. They took such care and were extremely thoughtful in the way they dealt on our behalf. (Reviewed March 2019)

Very understanding at this sad time, what with an ill husband they were so helpful and kind. Layla was treated with dignity and respect. (Reviewed March 2019)

We lost out friend Kja (Dog) very suddenly without warning early one Monday morning. Pet Undertakers looked after him with dignity and love. Would not hesitate to recommend. (Reviewed March 2019)

Amazing service, very professional and caring. (Reviewed February 2019)

Highly satisfied. (Reviewed February 2019)

Can never thank Mark enough for the kindness he showed to our beloved dog Oscar. We didn't know the service existed but the comfort we felt after leaving with his ashed was immeasurable. I will recommend to everyone I know! Thank you Mark. (Reviewed February 2019)

The service was excellent. Mark was very kind, compassionate & very caring in everything he did. I could not ask for more. I would thoroughly recommend this company to anyone. (Reviewed February 2019)

We cannot fault the service we received. Mark was very professional but at the same time caring & understanding. (Reviewed February 2019)

Mark and Kerry have gone above and beyond what was needed in helping me and my family through such a difficult time. (Reviewed January 2019)

Excellent very pleased. (Reviewed January 2019)

The service we received after we lost our beloved family dog was very sensitive and extremely efficient, especially as it was new Years Eve. (Reviewed January 2019)

Superb & Kind. (Reviewed January 2019)

My dog died on New Years Day 2019, at 6 O'clock PM. I phoned Pet Undertakers early the next morning and my dog was picked up at my home at 11.30am same day. Brilliant service. (Reviewed January 2019)

A brilliant service given in a very sad time, your pet is treated with as much dignity as a human death. You have the opportunity to view your pet in the chapel of rest which we found to be most comforting. We were given a special candle to light at the time our dear girl was to be cremated, a memorial paw-print and clippings of her fur were also given to us which will be treasured. A highly recommend service 5 star service. (Reviewed January 2019)

I can't praise this business enough. They showed such compassion and understanding and had lovely touches to the service they provided. (Reviewed January 2019)

Very Good 100% (Reviewed January 2019)

Fantastic. Very warm & welcoming. (Reviewed December 2018)

Very professional service, so caring & understanding. Excellent, would highly recommend. (Reviewed December 2018)

So good, very kind, made us feel calm. Mark & Kerry were just right. (Reviewed December 2018)

A+++ Service. It was important to me that my last memories with my beloved "Swift" were as good as I could make them and Mark and Kerry were just perfection. (Reviewed December 2018)

From the start to the finish at a difficult time, Kerry and Mark were incredibly caring and compassionate. (Reviewed December 2018)

Mark Johnson at Pet Undertakers, my husband, daughter & myself cannot thank you enough for the way you treated us and collecting our beautiful boy Benson and treating him in such a dignified manner. We cannot recommend your wonderful company enough. (Reviewed December 2018)

The level of service was excellent, would recommend to anyone I know. (Reviewed December 2018)

Used Pet Undertakers in 2010 with the loss of our previous car. Excellent service then and still is! Providing comfort and assurance at all times. (Reviewed December 2018)

Very happy with the service we received. (Reviewed December 2018)

The service and help I received was superb. Everyone who I was involved with was kin, sympathetic & supportive. I would not hesitate to recommend them to other people. Made a sad time bearable. (Reviewed December 2018)

Excellent level of service. Very prompt in dealing with everything for us - showed genuine compassion and understanding. Thank you. (Reviewed November 2018)

Excellent, everything you would hope and wished for, for a much beloved pet and family member. (Reviewed November 2018)

I have used Pet Undertakers for a number of years and they always provide an excellent service and treat your beloved pet with great dignity. I would never use anybody else. My animals are my family and I know Pet Undertakers treat them with the same respect. Thank you. (Reviewed November 2018)

Having to go through the heart ache of loosing my beautiful dog Bailey, Mark and Pet Undertakers made it bearable for us. His service is excellent, comforting and respectful. I couldn't of asked for anyone better to take care of Bailey and the service they gave him. Highly recommend. (Reviewed November 2018)

Great friendly service. Very professional however also very welcoming and compassionate. (Reviewed October 2018)

5 star - 10 out of 10 - Mark, Kerry & team provided us with a personal, caring service. They were wonderful, helpful & professional. I would highly recommend to anyone. (Reviewed October 2018)

3 Dogs cremated over 3 years. (Reviewed October 2018)

A very caring and professional service. I would recommend this company. (Reviewed October 2018)

We did not realise that this type of service was available for pets and their grieving owners but when our time came thank goodness we were recommended Pet Undertakers. Mark and his team were sensitive and compassionate when we said farewell to our beloved dog Harvey. We would highly recommend them to anyone who wants dignity and respect provided for their beloved pets. Thank you Mark. (Reviewed September 2018)

You are all so kind thank you :) (Reviewed September 2018)

Excellent as always. Our fifth dog with this company over a number of years. (Reviewed September 2018)

Kind and sympathetic service - I am, confident my dog was cared for with dignity and respect. Very friendly staff who were skilled at dealing with people who were distressed. (Reviewed September 2018)

If there was a national award for heartfelt support & understanding to grieving pet owners, pet undertakers would be a most worthy recipient. (Reviewed August 2018)

Exceptional service from my initial call to bring my boys Ashes home couldn't recommend this service highly enough thank you. (Reviewed August 2018)

Excellent, professional, dignified. A perfect conclusion to an awful event. (Reviewed August 2018)

My family and myself were overwelm3ed with the professional caring service we received from start to finish. (Reviewed August 2018)

Excellent (Reviewed August 2018)

Excellent! Personal, genuine supportive service we had. (Reviewed August 2018)

Excellent, very personal service. Mark was so helpful and caring at such an awful time. (Reviewed August 2018)

The service this company provide was outstanding and very sensitive. I couldn't have asked for better. (Reviewed August 2018)

Took care of our late kitten after traumatic road accident carefully and sympathetically. Collected from home as well. Very good service. (Reviewed August 2018)

I cannot over express how very kind, understanding and compassionate Mr Johnson was. The service was very professional and sympathetic. Would recommend. (Reviewed July 2018)

First class service I cant thank Mark and Kerry enough for their kindness and support. (Reviewed July 2018)

I cannot thank Mark and Kerry enough for their support at such a difficult time. The best of the best. (Reviewed July 2018)

After a huge loss we received an absolute top first class compassionate service. (Reviewed July 2018)

Very kind and considerate service that shows genuine respect and dignity to both the pet and their owners. I have used their services for more than 7 years + reassured by their understanding and sympathy. (Reviewed July 2018)

Excellent professional service delivering those little extra touches of care and kindness that matter so very much when you have lost a beloved pet. lovely chapel, thank you x (Reviewed July 2018)

I cannot put into words how grateful & at peace I feel with the incredible, compassionate level of service provided by this wonderful company. To loose a loved one is heart-breaking, but this company gave me peace. (Reviewed July 2018)

As always a fantastic service. Professional and caring. (Reviewed July 2018)

They were excellent from start to finish, kind, compassionate and professional. (Reviewed July 2018)

Outstanding service, such kindness during a very difficult time. (Reviewed July 2018)

Professional and caring every time I have used them over the last 6 years. I have never used anyone else. (Reviewed July 2018)

The care and service myself and my pet received was second to none. I would highly recommend Pet Undertakers as they treat your beloved pet with the dignity and compassion they deserve. (Reviewed June 2018)

Exceptional sincere service provided by Mark at a very emotional time for our family. (Reviewed June 2018)

Excellent service, friendly and understanding throughout the service. (Reviewed June 2018)

Very compassionate and kind service, also proved to be very efficient. (Reviewed June 2018)

At a very tragic time in our lives Pet Undertakers Ltd were amazing, sympathetic and extraordinary supportive to help us through our saddest moments. (Reviewed June 2018)

The care, sympathy, respect and time given by Mark and Kerry was exemplary. The loss of my dog was extremely painful and I wanted to take care of her on the journey and they allowed me to do this giving me time to spend with my dog which meant the world to me. (Reviewed June 2018)

A compassionate and dignified service at a very difficult time, their care is second to none. (Reviewed June 2018)

A*, 10/10, Excellent. (Reviewed June 2018)

The kindness we received from Mark and Kerry at this incredibly tough time was amazing. We had no idea that this type of service existed but we are so glad that there are such kind people out there who do this for grieving pet owners, thank you so much. (Reviewed May 2018)

First class, could not do any more. (Reviewed May 2018)

Absolutely gold standard service. Compassionate and genuine in the service they provide, no hesitation to recommend, 5 star. (Reviewed May 2018)

Very caring and professional service, definitely go the extra mile. (Reviewed May 2018)

Excellent from start to finish every time. (Reviewed May 2018)

Mark and his team looked after my pet dog with dignity and respect and we had the ashes back the same day. It was a beautiful service, thank you. (Reviewed May 2018)

The cremation of a family pet dog in February 2018. (Reviewed May 2018)

Southern Counties Veterinary Specialists are a busy veterinary referral place, Mark and the Pet Undertakers look after the individual cremations of our clients pets. We are happy and confident that they take the greatest of care of these beloved pets and treat them with the upmost dignity and respect. It is very important to the Practice that we can be confident in the service the Pet Undertakers provide our clients at a very difficult and upsetting time. (Reviewed May 2018)

Cremation of at least 20 rabbits, chicken and pet dog over the last three years, I'm afraid to say I'm a regular customer. (Reviewed May 2018)

My cat passed away on New Years Eve and the team responded to our call and came out to collect him straight away. They were amazing and very sensitive to our situation. He was in good hands an the team make you feel appreciated and your pet apart of the family. They make extra special effort to give you personal touches regarding paw prints and hair clippings of your pet which is so special and treasured. They are amazing people and take care of all their clients needs, real, honest and genuine people and I would highly recommend them to anyone. (Reviewed May 2018)