Outstanding service. (Reviewed September 2021)

Pet Undertakers Ltd Fair Oak I would highly recommend. When we lost our beloved dog, they treated her with respect & dignity. We knew she was in good hands, They made a painful experience a little less painful. Thank you. (Reviewed September 2021)

I was provided excellent service. from the time I called right through to the end. Would recommend this company to any one. (Reviewed September 2021)

First rate - very caring and professional. (Reviewed August 2021)

I really don't know what to say about Pet Undertakers because they were brilliant, so friendly and understanding when it came to lay my dog to rest. I would definitely recommend. (Reviewed August 2021)

Very caring and professional service. Felt like people's hearts were with us. (Reviewed August 2021)

Wonderful, compassionate and caring service. I would highly recommend. (Reviewed August 2021)

We received an amazing and very kind service from this company on both occasions we needed them. Kind, helpful, efficient. Just amazing. Would not hesitate to use them again. (Reviewed July 2021)

I'm so pleased I found Pet Undertakers to care for my beautiful 14 year old Labrador. He was a massive part of my family, they treated him with care and spoke to me with empathy. I honestly can't recommend their service enough, I think they are an amazing team. Thank you for making a very sad situation bearable and for making me feel I was still doing my best for him. (Reviewed July 2021)

the respect and consideration shown to us at a time of extreme distress was far in excess of that which we might have expected.

comforting surroundings in which to reflect and a non intrusive chat about the life of our "scampy" who had just passed.

good information and communication when he was ready to come home to his final resting place with us.

special thanks to both Mark and Wayne (Reviewed June 2021)

Very satisfactory. We were treated with understanding and kindness at a very difficult time. (Reviewed June 2021)

Brilliant and caring people looking after you. (Reviewed June 2021)

Caring, very understanding - made to feel comfortable. (Reviewed June 2021)

Excellent from the very first phone call to the day of collecting my dog's ashes. Both Mark and Wayne were so caring and thoughtful. (Reviewed June 2021)

Top class service and we are thankful. At our hour of need they were there promptly. (Reviewed June 2021)

Very kind and understanding at this very sad time for us, and was dealt with respect and sincerity. (Reviewed June 2021)

Amazing service. Kind and empathetic from initial enquiry, which was highly emotional on my part.
Took the stress away knowing my beautiful dog was going to be cared for - not frozen or group cremated and Wayne at Pet Undertakers did above and beyond when on a Sunday, I wanted to visit my dog in the chapel of rest.
Respectful, courteous, caring, empathetic, trustworthy are how i would describe Wayne and the owner Mark.

Price wise I was surprised how little it cost as they came out on a beautiful weekend, middle of the day to collect my beautiful dog in private pet ambulance, smartly dressed and were on the end of the phone for me day and night.

My dog deserved the best send off and this business went above and beyond.

Amazing team of pet lovers that totally understand. (Reviewed June 2021)

Compassionate, professional service at an emotional time. (Reviewed May 2021)

Provided an excellent service. Kind, caring, compassionate and respectful. Highly recommend. (Reviewed May 2021)

Very caring, excellent services, explaining things. Beautifully presentation for my dog. (Reviewed May 2021)

Excellent service. So kind and caring at a very difficult time for us. (Reviewed May 2021)

What a truly wonderful service you provide. We were devastated with the loss of our beloved cat Dixie, but knowing he was in your chapel of rest and in your care was so reassuring. Thank you. (Reviewed May 2021)

The service I received is second to none
Mark and Wayne were so helpful and respectful. My cat was treated as if she was human. They clearly know how important animals are to their owners.
(Reviewed May 2021)

Very caring and empathetic, they went above and beyond with their service. (Reviewed May 2021)

Their level of care, consideration & service is impeccable. I feel only being able to score or rate them 10 a little insult to them. (Reviewed May 2021)

Couldn't be bettered.
I'm very grateful. (Reviewed May 2021)

Really good. Caring, would, and, have recommended. (Reviewed May 2021)

Very professional, very polite.
Very caring & dedicated service. (Reviewed May 2021)

Absolutely fabulous, caring and attentive, made it so much more bearable. (Reviewed May 2021)

I would definitely recommend this service on the loss of a pet - very caring & thoughtful at an extremely sad time. (Reviewed April 2021)

I can't praise Pet Undertakers enough. Very caring and professional. I would recommend them again. (Reviewed April 2021)

Same day service, handled with care & sympathy & above all, understanding.
Wouldn't use anyone else. (Reviewed April 2021)

A truly first class service that was way beyond our expectations. (Reviewed April 2021)

Exceptional service. (Reviewed April 2021)

Lovely fantastic service. Wayne made us feel very welcome, not rushed take your time. Really nice, loving, sympathetic, relaxed attitude. Lovely man. A real credit to Pet Undertakers. (Reviewed April 2021)

Could not of asked for any more.
Perfect (Reviewed March 2021)

I can't find fault with the service.
They were truly amazing & empathetic. (Reviewed March 2021)

Mark was so compassionate and professional when we lost our fur baby Quinlan quite suddenly and unexpectedly. Having never been through this heartbreaking process before, Mark was outstanding in his communications with me to update where our little boy was. Services provided included an unexpected nose print as Mark thought our little man had such a cute nose. Can't express our gratitude enough and thanks for making a devastating time just that little bit more bareable. (Reviewed March 2021)

Excellent at such a sad time in my life. Compassion and kindness was at the forefront. (Reviewed March 2021)

Exceptional service. We can't thank them enough for taking such good care of our baby boy.
Will be recommending to all our friends & family.
Such a thoughtful, special service. (Reviewed March 2021)

Highly recommended. They look after our pet from beginning to end to the highest standards. (Reviewed March 2021)

Unbelievable service filled with empathy & compassion.
Thank you Mark & Wayne. (Reviewed March 2021)

Outstanding services.
Very caring & compassionate at a sad time in our lives. (Reviewed March 2021)

A big thank you to Mark & his team at Pets Undertakers Ltd, who treated my family & I with dignity & respect during a very difficult time of the passing of our beloved four legged friend. (Reviewed March 2021)

I was really impressed by the level of service received with the cremation of my cat Maisie from being taken into their care to receiving her ashes. (Reviewed March 2021)

Used this firm with our last dog as well. Cannot recommend highly enough. Thoughtful, efficient, personal service. Every detail throughout and great care taken. (Reviewed February 2021)

Excellent service.
Very professional and caring during our difficult time. (Reviewed February 2021)

Excellent - personal & sensitive. (Reviewed February 2021)

Pet Undertakers Ltd provided an exemplary service and I can't recommend them highly enough. (Reviewed February 2021)

Very impressed with all of the service. All handled with much compassion, kindness and respect for the owners as well as our dog when he passed. (Reviewed February 2021)

Mark and Wayne provided first class service when it was needed the most. They were kind, gentle and compassionate, respectful and knowledgeable. They helped make the most difficult moments easier I'm truly grateful. (Reviewed February 2021)

The quality of service I received was far superior to the service I received for my Dad a week later at another undertakers. I wish I was able to use Mark for my Dad but he had prearranged everything. (Reviewed February 2021)

The empathy, devotion and dedication shown by Mark and his staff was 100% from beginning to end. I'm proud to have left my darling girl within their care. (Reviewed February 2021)

Mark was really professional, kind & went above & beyond to ensure our beautiful dog got a good send off. (Reviewed February 2021)

Staff were polite, efficient and friendly. We were allowed to give our pet the dignity that she is entitled to and our feelings on how our pet was treated / should be treated were considered at all times. Thank you. (Reviewed February 2021)

They listened to our wants and needs with understanding and consideration. They made it all less painful. (Reviewed February 2021)

Excellent from first to last contact. Made the whole event far less stressful. (Reviewed January 2021)

Mark and his team were there with us in our hour of need. They provided us with wonderful care for our beloved pet. Being respectful, thorough and dignified. They took time to console us and went beyond the call of duty. Thank you. (Reviewed January 2021)

Wonderful level of service always (Reviewed January 2021)

Very good (excellent) would recommend them. (Reviewed January 2021)

Excellent. Kind. Courteous (Reviewed January 2021)

Mark at Pet Undertakers treated me and my family with kindness and was so attentive to our needs. We can't thank him enough. (Reviewed January 2021)

Alfie was treated with such tenderness by Mark and his staff. The love and respect shown to us all was and still is a source of great comfort. Forever thankful (Reviewed January 2021)

The level of service i received was outstanding. I would highly recommend them in the future. (Reviewed January 2021)

Excellent, sympathetic (Reviewed January 2021)

I cannot recommend Mark and Wayne more highly. The professionalism, compassion and respect given to us, was first class. Thank you! (Reviewed January 2021)

Absolutely outstanding. Our pet dog was treated with great respect and dignity. Would not hesitate to use them again (Reviewed January 2021)

. (Reviewed January 2021)

Excellent, kind, caring and compassionate service (Reviewed January 2021)

Wayne and Mark are the most caring and compassionate. They are there for you to ease the pain and your grieving. Thank you both (Reviewed January 2021)

Perfect, compassionate, reassuring and caring (Reviewed January 2021)

Outstanding, compassionate, caring (Reviewed January 2021)

Five star service from start to finsh. Caring people (Reviewed January 2021)

Top class service from beginning to end. Would highly recommend. Treat you with sympathy (Reviewed January 2021)

The service I received was amazing. They treated my boy with the utmost respect and as a family we will be forever grateful for this. (Reviewed January 2021)

1st class service from first contact. (Reviewed December 2020)

Excellent and caring service throughout from initial information, collection of our pet, letting us know safely arrived at chapel of rest and at collection of ashes. The candle to light when he was being cremated was a lovely touch. Thank you. (Reviewed December 2020)

Over and beyond my expectations. Outstanding support at a very stressful time. Perfect end to our special dogs life. Priceless (Reviewed December 2020)

Very caring and sympathetic (Reviewed December 2020)

The service provided by Mark was outstanding in our very sad time of losing our beloved Lucas. We cannot thank them enough and they were extremely professional in what was a very difficult time for us. (Reviewed December 2020)

Very understanding. Treated Amey like a human and looked after me. (Reviewed December 2020)

The service we received was very good. They were so kind to us. (Reviewed December 2020)

We have used Pet Undertakers a few times now and have always received service of the highest quality, care, compassion and friendliness. We cannot recommend them enough. (Reviewed December 2020)

Excellent. Professional. Very comforting. (Reviewed November 2020)

Excellent! From the moment i spoke with Mark i knew i was leaving my beautiful boy Boycie in kind loving hands. I was informed every step of the way, when they had him in the chapel of rest, time of cremation etc. really helped us through this sad ordeal. (Reviewed October 2020)

Very friendly, informative and helpful. Showed respect and care for our beloved family pet (member) (Reviewed October 2020)

Excellent, supportive caring couldnt ask for more. (Reviewed October 2020)

Absolutely wonderful. So sympathetic and respectful. It made the ordeal so much easier to cope with. (Reviewed October 2020)

We received the absolute highest level of service that we could of hoped for. Mark and Wayne were so understanding and helpful and really helped us at a sad time. (Reviewed October 2020)

Very good in everyway. Cannot fault very kind and understanding. (Reviewed October 2020)

Unfortunately there is not a symbol given to represent the truly exceptional service received from Pet Undertakers. Mark went above and beyond in assisting us in an extremely compassionate and professional way following out recent sad loss of Alfie. (Reviewed October 2020)

Made a horrible event a little easier. Nothing too much trouble. Definitely recommend. (Reviewed October 2020)

I have used this company for my first and second dogs and would continue to use them in the future. (Reviewed October 2020)

Excellent and vey understanding (Reviewed October 2020)

Outstanding Service. Mark and Wayne were so thoughtful, understanding and respectful in looking after our beautiful boxer boy. Highly recommend Pet Undertakers. (Reviewed September 2020)

Outstanding Service. It made a difficult time better. Thank you (Reviewed September 2020)

I was heartbroken at losing my cat that I had had for 18yrs as a kitten. I was extremely upset but after speaking to Mark I knew my cat was going to be treated with dignity and get the send off I dreamed of. I collected Toffee's ashes the next day along with a print of his paw. Mark was so lovely as was Wayne who collected Toffee from the vet. My friends are amazed at the service I received and feel reassured that they know who to turn to when their pets fall asleep. I can't thank Mark and Wayne enough. (Reviewed September 2020)

Loving, caring, supportive, respectful to us and our beloved dog. Special touches (candle, flower seeds, paw print and after cremation phone call to say Harmony is coming home). (Reviewed September 2020)

First class. 100%. At a very sad and stressful time for us. Our dog was put to sleep and within minutes he was there. (Reviewed September 2020)

We were treated with total respect at our time of grief. Made us feel at ease and total respect for our dog. (Reviewed September 2020)

Excellent (Reviewed September 2020)

Excellent service, very caring and understanding. Couldn't believe how wonderfully they looked after our dog. (Reviewed September 2020)

I could not fault the level of service from the time you picked Ben up until we received his ashes. I thank you from the bottom of my heart for making his last journey so very dignified and for his keepsakes. I can't thank you enough. x (Reviewed September 2020)

My father passed away recently and my dog Murphy was treated with the same respect and kindness my father had. So very impressed. (Reviewed September 2020)

They were very personal and compassionate. (Reviewed September 2020)

It was outstanding from the moment Mark picked Longan up, we know our lovely boy was in safe hands, the pawprints especially throughtful. Mark was so friendly and understanding, they kept us informed at all times. (Reviewed September 2020)

Great service. Mark was very caring & friendly, not pushy trying to sell us anything. He explained everything to us. Felt very relaxed at leaving my dog Alfie with him knowing he would be well looked after. (Reviewed September 2020)

Excellent service. Mark was kind and compassionate during the whole process. Would definately recommend. (Reviewed September 2020)

Excellent customer service that went beyond at this difficult time. Would use agin and highly recommend. (Reviewed September 2020)

We cannot praise Mark highly enough for all his support and compassion during a very difficult time for us when we lost our beloved dog Toto. We totally recommend Pet Undertakers and would definitely come to them again in the future. (Reviewed August 2020)

Excellent service. I felt my beloved cat was treated with care & dignity. Every person I spoke to was kind, professional and caring. (Reviewed August 2020)

Luke was excellent. His respect towards our pet was oustanding. A genuine person with rare qualities. Thoughtful and understanding at this difficult time. (Reviewed August 2020)

Excellent service. Could not ask for more from their team. They were compassionate and caring and treated my baby girl (Marlee) with the upmost respect. What lovely people.
***** (Reviewed August 2020)

Excellent. Caring, kind, amazing people. (Reviewed August 2020)

Absolutely fantastic, made saying goodbye to my baby so much easier. These guys are fantastic! (Reviewed August 2020)

Very professional. Wouldn't use anyone else. We know our beloved pets are looked after in Pet Undertakers care. (Reviewed August 2020)

Excellent service, I felt very confident in the treatment my pet would receive. (Reviewed August 2020)

Very good. (Reviewed August 2020)

Can't fault this company, very happy I chose to use them. A* (Reviewed August 2020)

Superb service! Thoroughly recommend. Compassionate, supportive & genuinely caring. The little touches mean so much. (Reviewed August 2020)

Excellent service. Very caring and respectful with our beloved pet.
Very kind, thoughtful and considerate. (Reviewed August 2020)

Very helpful and caring and very kind, they helped myself a great deal. Most thoughtful. (Reviewed August 2020)

Very kind, very caring - superb service! (Reviewed July 2020)

Amazing service at a very difficult time. Gave us real comfort, knowing our Jazz was being looked after on a personal level. Definitely recommend and use again. (Reviewed July 2020)

The quality of service from this organisation was exemplary. Very caring and professional in every way possible. (Reviewed July 2020)

Amazing. So kind at such a difficult time. They gave our little cat a proper send off. (Reviewed July 2020)

Luke & Mark were extremely understanding and I am highly thankful for all that they did. (Reviewed July 2020)

Everything was just right. Could not have asked for everything to be better. Made the parting easier. (Reviewed July 2020)

The whole process was managed professionally and sympathetically. (Reviewed July 2020)

We have now used this company for many years. Can not fault their service, always prompt and friendly service. Overall the service is first class at reasonable cost. The staff are wonderful. We have always highly recommended them. (Reviewed June 2020)

Excellent service at a very emotional time. Sympathetic. Informative. Reassuring. (Reviewed June 2020)

Exceptional, dedicated, trustworthy, kind, reliable and professioanl. Very caring and understanding. (Reviewed June 2020)

Excellent. Very friendly and efficient. everything they said they would do was done. (Reviewed June 2020)

Couldn't have been more caring and compassionate, they did everything we could have wished for. (Reviewed June 2020)

superb service. They made a very difficult time bearable. Toby was treated with such dignity. (Reviewed June 2020)

The service was efficient, prompt & helpful through a very upsetting time. (Reviewed June 2020)

At such a very sad time, the loss of a loved one, we were grienving and our journey from beginning to end was helped enormously by Luke being very professional and courteous. Cannot thank him enough. (Reviewed June 2020)

Excellent service, very caring, compassionate - could not fault anything - over and above. (Reviewed June 2020)

A wonderful service - dignified, empathetic and respectful of our grief at the loss of our beautiful Ace. (Reviewed June 2020)

Couldn't have been more caring and compassionate. They did everything we could have wished for. (Reviewed May 2020)

We had brilliant service from first phone contact to collection of Max's ashes. Very caring personal staff. Very highly recommend. Cannot thank them enough. (Reviewed May 2020)

Mark and his team were so caring and supportive and showed respect to our beloved Foxy we couldn't have asked for more (Reviewed May 2020)

This service was excellent, and staff were very professional. So firendly and caring. (Reviewed May 2020)

At this time of everything being very difficult with social distancing, care, kindness and respect were shown, making everything as bearable as possible. Also extremely professional. (Reviewed May 2020)

Very kind, very caring - superb service. (Reviewed May 2020)

Amazing service at a very difficult time.
Gave us real comfort knowing our Jazz was being looked after on a personal level.
Definitely recommend and use again. (Reviewed May 2020)

Very high standard. We were put at ease by Mark and felt he was very understanding. (Reviewed May 2020)

I couldn;t have asked for a better service. Thank you. (Reviewed May 2020)

Excellent service provided at a very difficult time. Nothing was too much trouble. (Reviewed April 2020)

Very high level of service (Reviewed April 2020)

Amazing as always, wouldn't go anywhere else. (Reviewed April 2020)

This is the second time we have used Pet Undertakers Ltd. On both occasions they have made out of hours collections at shirt notice. They have professional and sensitive. excellent service. (Reviewed April 2020)

Such kindness and dignity were shown to Leo, our lovely cat who was put to sleep on 17th March 2020. Pet Undertakers were very professional and respectful.

Leo's ashes were returned to us in a lovely wooden casket, with his paw print and a clipping of his fur.

I wouldn't hesitate to recommend Pet Undertakers Ltd to anyone.

Thank you so much. (Reviewed April 2020)

Excellent service from Mark & Luke from start to finish. We would definitely recommend them. (Reviewed April 2020)

Brilliant service at a horrible time. Would definitely recommend. (Reviewed March 2020)

Amazing and caring service from start to finish. (Reviewed March 2020)

Absolutely the best. Luke and Mark have been so kind and reassuring to my husband and I. Thank you Luke for your compassion and kindness towards our beautiful dog Nellie. (Reviewed March 2020)

There was no more any business could have carried out for our beloved dog Petra. Mark and Mandy were first class in their work and so comforting also. (Reviewed March 2020)

Excellent service (Reviewed March 2020)

Outstanding service from start to finish. Respect and kindness showed throughout. (Reviewed March 2020)

Excellent and sympathetic. Mark was amazing, can't thank him enough. (Reviewed March 2020)

Exceptional care and empathy. (Reviewed March 2020)

Very pleased with the service from initial contact through to completion. Thank you. (Reviewed February 2020)

I highly recommend this company. We were well looked after. (Reviewed February 2020)

I was very impressed by the caring approach of the undertaker, not just towards us as owners, but in respect of our dog. Lots of nice pointers to help us mark the passing of our pet. Overall efficiency. (Reviewed February 2020)

My dog and I were looked after from start to finish with kindness and understanding to make my good bye more bearable. (Reviewed February 2020)

Excellent service, they even kept in contact with my family to ensure I was ok as i was hospitalised after Baileys death. (Reviewed February 2020)

Excellent service, felt my dog (Terrance) was really taken care of after he was put to sleep (bless him). (Reviewed February 2020)

Mark was excellent, caring, understanding, reassuring. (Reviewed February 2020)

I have used Pet Undertakers for all my many pets and would highly recommend them. They take the utmost care of your beloved pet at a time of great sadness and you always have peace of mind their last journey is a happy and peaceful one. (Reviewed February 2020)

It was a very upsetting day for me to have a pet die, but phoning the pet undertaker and taking my pet to them my mind was put at ease knowing she was treated so well and her ashes are at home with me. (Reviewed February 2020)

Excellent service at a very difficult time. (Reviewed January 2020)

Superb service. Very compassionate and handled very sensitively. Highly recommend. Second time using this company. (Reviewed January 2020)

Absolutely fantastic service from start to finish. Lovely manner of all the staff. They really care about what they do. (Reviewed January 2020)

First class, could not be bettered. (Reviewed January 2020)

Mark was recommended to us. He was compassionate and patient during a very difficult time for our family. He looked after our beautiful boy and I would recommend his business. Thank you Mark. (Reviewed January 2020)

From the moment we first called about our rabbit passing, Pet Undertakers have been amazing. They came and collected Billy the next day and were very comforting to us. We would recommend to anyone suffering the loss of a beloved pet. (Reviewed January 2020)

Excellent service throughout. We were treated with compassion but most importantly our boys were treated with dignity and respect! Would definitely recommend without hesitation. (Reviewed December 2019)

Simply wonderful - compassionate and caring. 10/10 (Reviewed December 2019)

Excellent, kind and respectful. (Reviewed December 2019)

Mark and his team were very compassionate in the time of our need. They provided a highly outstanding service and we would highly recommend t anyone in their time of need. (Reviewed December 2019)

The service was very good. They were caring and made is feel a lot better. (Reviewed December 2019)

A very sad experience but Mark was so caring and lovely I felt 100% confident to leave my pet with him. (Reviewed December 2019)

The level of service was at its highest. (Reviewed December 2019)

Really lovely, friendly people. Very sensitive and caring. You could tell they really cared. (Reviewed December 2019)

I would highly recommend them. They are so caring & helpful. They give you time, don't rush or push you. I will go there again & tell my family to go also. (Reviewed December 2019)

Fantastic service that can't be faulted! Came and collected our beautiful girl within the hour and we got to pick up her remains in under 24 hours. (Reviewed December 2019)

Most impressed and we intend to use Pet Undertakers Ltd for my other dog Lennox (a good while off hopefully). (Reviewed November 2019)

Mark & Mandy were very professional, caring, giving us all the time we needed with Crucial, given us satisfaction that Crucial was well looked after. Thank you. (Reviewed November 2019)

Mark & the team were so caring & friendly. Ashes displayed in lovely packaging & included thoughtful extras. Highly recommend. (Reviewed November 2019)

The service was excellent. Professional and compassionate. Nothing was too much trouble and time given to help and answer questions. Lovely people. (Reviewed November 2019)

Excellent service from start to finish. I would highly recommend this service to anyone. (Reviewed November 2019)

Absolutely amazing service. Super kind, friendly and took good care with the cremation of my pet rabbit. (Reviewed November 2019)

Excellent, caring service (Reviewed October 2019)

I've been using Pet Undertakers Ltd for many years. Mark, Alan & team are incredibly compassionate at such a difficult time. (Reviewed October 2019)

I was devastated at the sudden loss of my wonderful darling dog Poppy, and Mark was so kind, thoughtful and caring at such a sad time. Truly amazing company and very highly recommended. (Reviewed October 2019)

Made the whole sad process much more bearable. Mark was so thoughtful, highly recommended. Thank you so much. Lulu was looked after with compassion. (Reviewed October 2019)

Excellent! (Reviewed October 2019)

Excellent, sympathetic and very professional. (Reviewed October 2019)

Exceptional service, delivered with kindness & empathy. (Reviewed October 2019)

Cannot praise highly enough. Excellent service on all levels. (Reviewed October 2019)

Brilliant. (Reviewed October 2019)

Excellent service, given with understanding and courtesy. (Reviewed October 2019)

Mark and his team were amazing. He kept us informed on what was happening and showed great empathy and professionalism. I would highly recommend this company. (Reviewed October 2019)

There isn't enough room for everything but outstanding, caring, kind, understandable and patient! (Reviewed October 2019)

Excellent service from first contact to the end. (Reviewed October 2019)

Very helpful & understanding & met my needs. (Reviewed October 2019)

Kerry was so understanding & helpful. I was very upset about losing my car Angel Bageera but Kerry helped me. (Reviewed October 2019)

Excellent service. Both Mark on the phone and then Kerry in person were so kind, compassionate & professional. Treated our dog with so much respect & dignity. So very grateful. (Reviewed September 2019)

Very good service. (Reviewed September 2019)

Perfect service from start to finish. Mark makes you feel at ease and you know he will love and look after your family pet. (Reviewed September 2019)

Excellent service from start to finish. So pleased that we came to you. (Reviewed September 2019)

Excellent, can not thank everybody enough for their amazing support and respect at this sad time. (Reviewed September 2019)

Very pleased & comforted by the service we have received. (Reviewed September 2019)

Excellent, considerate and warm throughout. (Reviewed September 2019)

Couldn't highly recommend enough. (Reviewed September 2019)

Outstanding from first phone call to the collection of our baby girl's ashes. Cannot thank Mark and Kerry enough. (Reviewed September 2019)

Perfect (Reviewed September 2019)

We have had to deal with Pet Undertakers three times now and on each occasion have found them so kind and thoughtful. (Reviewed September 2019)

Very kind and respectful of my pet's memory. It was touching at this difficult time - thank you. (Reviewed September 2019)

So lovely and understanding from the first phone call to the last meeting! I will definitely be recommending to others. (Reviewed September 2019)

I was recommended by my brother.
I cannot get over all the personal things done to my sister's dog; and given for momentos. My sister was ill in hospital in Scotland; so I had to deal with it myself. I have got a lot to give and show her, when she recovers, thanks to Pet Undertakers Ltd. (Reviewed September 2019)

The service was second to none; they were fantastic. Can't recommend enough; nothing was too much trouble, really nothing. Thank you. (Reviewed August 2019)

Mark & Kerry - Love & care giving at this difficult time. Respect & dignity to our beloved dog Vinnie means so much. Thank-you for everything. (Reviewed August 2019)

Absolutely brilliant.
Compassionate and caring. (Reviewed August 2019)

The level of service was incredible, very thoughtful and kind. Mark was amazing. Highly recommend. (Reviewed August 2019)

Excellent service, couldn't fault it at all. So personal and thoughtful throughout. (Reviewed August 2019)

I cannot speak highly enough of the level of service we received from the minute we delivered my beloved dog over to Mark til the minute we took him home. It has made an extremely distressing time a little bit easier. (Reviewed August 2019)

Very good - respectful, well explained. Some unexpected touches that were much appreciated. (Reviewed August 2019)

A very compassionate company. Very caring and no rushing service. (Reviewed August 2019)

We received excellent and compassionate care that helped us through the loss of our loved family pet. The service was efficient and well thought out. (Reviewed August 2019)

Service that went above and beyond our expectations. Nice additional little extras. Excellent. (Reviewed August 2019)

The service we received was outstanding. The level of care for our boxer Zach was exceptional. We couldn't have asked for any more. (Reviewed August 2019)

Pet Undertakers Ltd. was recommended by our vet, and if you love your dog then I recommend them to you.

Mark came to our home and carefully explained what they could do for us. Mark is so sympathetic and understood what we needed.

He took away our wonderful dog and promised to take great care of her, next day we visited her in Mark's chapel of rest, she looked so peaceful there. Mark gave us all the time we needed and after we left he saw to the cremation and brought her home to us.

Pet Undertakers Ltd. Mainly Mark, looked after us so well and helped to get us through a vary sad time.

Thank You Mark (Reviewed August 2019)

Very professional and caring service, would recommend to all. (Reviewed July 2019)

Pet Undertakers Ltd are exceptional, offering a kind and caring service for owners and their pets. Thank you for giving our beautiful Tilly a 'good send off'. Her ashes will rest beneath a rose. (Reviewed July 2019)

We received a fantastic service, from Mark and his team. We wouldn't go anywhere else. We would also recommend his service. (Reviewed June 2019)

Outstanding service. Felt confident that my darling boy had been looked after so amazingly. (Reviewed June 2019)

Really nice man who helped us at a horrible time, losing our dog Daisy. He was sympathetic and took her away peacefully. He was good especially since it was a Sunday. He took the weight off for us. (Reviewed June 2019)

I wish we had known about Mark and the team for previous pets. What a fantastic personal service we received on the sad passing of our dog, Piggy. Would highly recommend, 5 star service with such compassion and caring. (Reviewed June 2019)

Outstanding. Supportive. Empathetic. Kind & sincere. Amazing. xxx (Reviewed June 2019)

Wonderful and caring, just what you need during that time. Highly recommend. (Reviewed June 2019)

Wonderful service at a difficult time. 2nd time of using Mark's business. (Reviewed June 2019)

Compassionate and efficient service. Thoroughly recommend to any families who have lost a much loved pet. (Reviewed June 2019)

The level of service that we and our wonderful dog received was outstanding, such compassion for the work they do (wonderful). (Reviewed May 2019)

I cannot thank you enough for making this difficult time as easy as possible. Your care and consideration is much appreciated. I have no difficulty in recommending. (Reviewed May 2019)

Excellent in all respects (Reviewed May 2019)

Excellent. Compassionate & caring. First class. Used before & service this time even better. Would not go anywhere else. (Reviewed May 2019)

Kerry was absolutely outstanding. Very kind and compassionate. I was able to trust Kerry absolutely that she would give Ella the dignified cremation that was so important to me. Highly recommended. (Reviewed May 2019)

Cannot fault this business, the second time have used and they are wonderful. (Reviewed May 2019)

Excellent (Reviewed May 2019)

Superb service, very kind, caring and professional over and above the need. Definitely goes the extra mile to help and support at a difficult time. (Reviewed May 2019)

Absolutely wonderful, kind, caring & truly compassionate. I can't thank you enough for looking after Mia & making a difficult decision that little bit easier. You were highly recommended. (Reviewed May 2019)

Absolutely wonderful people. I feel privileged that they took care of my Sooty - he was laid to rest in a beautiful chapel overnight and cremated the next morning. I would highly recommend this service to anyone who loves their pets and wants them treated with love and respect after they pass. (Reviewed May 2019)

Was shown immense compassion and our beloved dog was cared for with dignity. Will be highly recommending their services. (Reviewed April 2019)

Mark was great. Very comforting in this painful time. His professionalism put our minds at peace that Peter the Rabbit would receive the best treatment. Amazing value for money. Highly recommend! (Reviewed April 2019)

Mark was brilliant. Nothing was too much trouble. He took care of our dear Gemma and was so kind and caring. Thank you from us all. (Reviewed April 2019)

Superb service would highly recommend.
Can't thank Mark enough!
Losing a beloved dog suddenly was devastating but had great comfort knowing Ellie was cared for, with such a dignified service provided. (Reviewed April 2019)

100 per cent. Excellent. (Reviewed April 2019)

Absolutely amazing help and support given to both my husband and I. Previous experience with our Jack Russell was the same back in 2011. Same fantastic experience in a terrible time this time with Buster.
Thanks you so much Mark for making it easier. (Reviewed April 2019)

Outstanding as always. (Reviewed April 2019)

Mark & Kerry are so kind and understanding. I would only use them for my beloved animals / my family. Thank you (Reviewed April 2019)

The care of Mishmash after his passing was perfect, my husband and I can't thank Kerry and Mark enough, Mishmash ashes, fur and paw prints are always to be treasured. (Reviewed April 2019)

The service was excellent. Mark is so king & caring. We knew our loved pet was in safe hands. Would definitely recommend this service. (Reviewed March 2019)

Incredible service. Marg is so kind at a time of sadness for my family. (Reviewed March 2019)

Excellent service and professional.
Highly recommend Pet Undertakers. (Reviewed March 2019)

Pet Undertakers could not have done more to help us, at the time of our bereavement and its aftermath. We cannot thank them enough. (Reviewed March 2019)

Outstanding level of care, compassion and support at such a difficult time. Thank you so much. (Reviewed March 2019)

Faultless, compassionate, understanding, caring, quick. (Reviewed March 2019)

We were very pleased. (Reviewed March 2019)

Amazing service. Used before and very happy with the professionalism, care and support we received here. (Reviewed March 2019)

Very efficient and compassionate throughout. Would definitely recommend the company. (Reviewed March 2019)

Caring and professional. I was on vacation when my dog died suddenly. They took such care and were extremely thoughtful in the way they dealt on our behalf. (Reviewed March 2019)

Very understanding at this sad time, what with an ill husband they were so helpful and kind. Layla was treated with dignity and respect. (Reviewed March 2019)

We lost out friend Kja (Dog) very suddenly without warning early one Monday morning. Pet Undertakers looked after him with dignity and love. Would not hesitate to recommend. (Reviewed March 2019)

Amazing service, very professional and caring. (Reviewed February 2019)

Highly satisfied. (Reviewed February 2019)

Can never thank Mark enough for the kindness he showed to our beloved dog Oscar. We didn't know the service existed but the comfort we felt after leaving with his ashed was immeasurable. I will recommend to everyone I know! Thank you Mark. (Reviewed February 2019)

The service was excellent. Mark was very kind, compassionate & very caring in everything he did. I could not ask for more. I would thoroughly recommend this company to anyone. (Reviewed February 2019)

We cannot fault the service we received. Mark was very professional but at the same time caring & understanding. (Reviewed February 2019)

Mark and Kerry have gone above and beyond what was needed in helping me and my family through such a difficult time. (Reviewed January 2019)

Excellent very pleased. (Reviewed January 2019)

The service we received after we lost our beloved family dog was very sensitive and extremely efficient, especially as it was new Years Eve. (Reviewed January 2019)

Superb & Kind. (Reviewed January 2019)

My dog died on New Years Day 2019, at 6 O'clock PM. I phoned Pet Undertakers early the next morning and my dog was picked up at my home at 11.30am same day. Brilliant service. (Reviewed January 2019)

A brilliant service given in a very sad time, your pet is treated with as much dignity as a human death. You have the opportunity to view your pet in the chapel of rest which we found to be most comforting. We were given a special candle to light at the time our dear girl was to be cremated, a memorial paw-print and clippings of her fur were also given to us which will be treasured. A highly recommend service 5 star service. (Reviewed January 2019)

I can't praise this business enough. They showed such compassion and understanding and had lovely touches to the service they provided. (Reviewed January 2019)

Very Good 100% (Reviewed January 2019)

Fantastic. Very warm & welcoming. (Reviewed December 2018)

Very professional service, so caring & understanding. Excellent, would highly recommend. (Reviewed December 2018)

So good, very kind, made us feel calm. Mark & Kerry were just right. (Reviewed December 2018)

A+++ Service. It was important to me that my last memories with my beloved "Swift" were as good as I could make them and Mark and Kerry were just perfection. (Reviewed December 2018)

From the start to the finish at a difficult time, Kerry and Mark were incredibly caring and compassionate. (Reviewed December 2018)

Mark Johnson at Pet Undertakers, my husband, daughter & myself cannot thank you enough for the way you treated us and collecting our beautiful boy Benson and treating him in such a dignified manner. We cannot recommend your wonderful company enough. (Reviewed December 2018)

The level of service was excellent, would recommend to anyone I know. (Reviewed December 2018)

Used Pet Undertakers in 2010 with the loss of our previous car. Excellent service then and still is! Providing comfort and assurance at all times. (Reviewed December 2018)

Very happy with the service we received. (Reviewed December 2018)

The service and help I received was superb. Everyone who I was involved with was kin, sympathetic & supportive. I would not hesitate to recommend them to other people. Made a sad time bearable. (Reviewed December 2018)

Excellent level of service. Very prompt in dealing with everything for us - showed genuine compassion and understanding. Thank you. (Reviewed November 2018)

Excellent, everything you would hope and wished for, for a much beloved pet and family member. (Reviewed November 2018)

I have used Pet Undertakers for a number of years and they always provide an excellent service and treat your beloved pet with great dignity. I would never use anybody else. My animals are my family and I know Pet Undertakers treat them with the same respect. Thank you. (Reviewed November 2018)

Having to go through the heart ache of loosing my beautiful dog Bailey, Mark and Pet Undertakers made it bearable for us. His service is excellent, comforting and respectful. I couldn't of asked for anyone better to take care of Bailey and the service they gave him. Highly recommend. (Reviewed November 2018)

Great friendly service. Very professional however also very welcoming and compassionate. (Reviewed October 2018)

5 star - 10 out of 10 - Mark, Kerry & team provided us with a personal, caring service. They were wonderful, helpful & professional. I would highly recommend to anyone. (Reviewed October 2018)

3 Dogs cremated over 3 years. (Reviewed October 2018)

A very caring and professional service. I would recommend this company. (Reviewed October 2018)

We did not realise that this type of service was available for pets and their grieving owners but when our time came thank goodness we were recommended Pet Undertakers. Mark and his team were sensitive and compassionate when we said farewell to our beloved dog Harvey. We would highly recommend them to anyone who wants dignity and respect provided for their beloved pets. Thank you Mark. (Reviewed September 2018)

You are all so kind thank you :) (Reviewed September 2018)

Excellent as always. Our fifth dog with this company over a number of years. (Reviewed September 2018)

Kind and sympathetic service - I am, confident my dog was cared for with dignity and respect. Very friendly staff who were skilled at dealing with people who were distressed. (Reviewed September 2018)

If there was a national award for heartfelt support & understanding to grieving pet owners, pet undertakers would be a most worthy recipient. (Reviewed August 2018)

Exceptional service from my initial call to bring my boys Ashes home couldn't recommend this service highly enough thank you. (Reviewed August 2018)

Excellent, professional, dignified. A perfect conclusion to an awful event. (Reviewed August 2018)

My family and myself were overwelm3ed with the professional caring service we received from start to finish. (Reviewed August 2018)

Excellent (Reviewed August 2018)

Excellent! Personal, genuine supportive service we had. (Reviewed August 2018)

Excellent, very personal service. Mark was so helpful and caring at such an awful time. (Reviewed August 2018)

The service this company provide was outstanding and very sensitive. I couldn't have asked for better. (Reviewed August 2018)

Took care of our late kitten after traumatic road accident carefully and sympathetically. Collected from home as well. Very good service. (Reviewed August 2018)

I cannot over express how very kind, understanding and compassionate Mr Johnson was. The service was very professional and sympathetic. Would recommend. (Reviewed July 2018)

First class service I cant thank Mark and Kerry enough for their kindness and support. (Reviewed July 2018)

I cannot thank Mark and Kerry enough for their support at such a difficult time. The best of the best. (Reviewed July 2018)

After a huge loss we received an absolute top first class compassionate service. (Reviewed July 2018)

Very kind and considerate service that shows genuine respect and dignity to both the pet and their owners. I have used their services for more than 7 years + reassured by their understanding and sympathy. (Reviewed July 2018)

Excellent professional service delivering those little extra touches of care and kindness that matter so very much when you have lost a beloved pet. lovely chapel, thank you x (Reviewed July 2018)

I cannot put into words how grateful & at peace I feel with the incredible, compassionate level of service provided by this wonderful company. To loose a loved one is heart-breaking, but this company gave me peace. (Reviewed July 2018)

As always a fantastic service. Professional and caring. (Reviewed July 2018)

They were excellent from start to finish, kind, compassionate and professional. (Reviewed July 2018)

Outstanding service, such kindness during a very difficult time. (Reviewed July 2018)

Professional and caring every time I have used them over the last 6 years. I have never used anyone else. (Reviewed July 2018)

The care and service myself and my pet received was second to none. I would highly recommend Pet Undertakers as they treat your beloved pet with the dignity and compassion they deserve. (Reviewed June 2018)

Exceptional sincere service provided by Mark at a very emotional time for our family. (Reviewed June 2018)

Excellent service, friendly and understanding throughout the service. (Reviewed June 2018)

Very compassionate and kind service, also proved to be very efficient. (Reviewed June 2018)

At a very tragic time in our lives Pet Undertakers Ltd were amazing, sympathetic and extraordinary supportive to help us through our saddest moments. (Reviewed June 2018)

The care, sympathy, respect and time given by Mark and Kerry was exemplary. The loss of my dog was extremely painful and I wanted to take care of her on the journey and they allowed me to do this giving me time to spend with my dog which meant the world to me. (Reviewed June 2018)

A compassionate and dignified service at a very difficult time, their care is second to none. (Reviewed June 2018)

A*, 10/10, Excellent. (Reviewed June 2018)

The kindness we received from Mark and Kerry at this incredibly tough time was amazing. We had no idea that this type of service existed but we are so glad that there are such kind people out there who do this for grieving pet owners, thank you so much. (Reviewed May 2018)

First class, could not do any more. (Reviewed May 2018)

Absolutely gold standard service. Compassionate and genuine in the service they provide, no hesitation to recommend, 5 star. (Reviewed May 2018)

Very caring and professional service, definitely go the extra mile. (Reviewed May 2018)

Excellent from start to finish every time. (Reviewed May 2018)

Mark and his team looked after my pet dog with dignity and respect and we had the ashes back the same day. It was a beautiful service, thank you. (Reviewed May 2018)

The cremation of a family pet dog in February 2018. (Reviewed May 2018)

Southern Counties Veterinary Specialists are a busy veterinary referral place, Mark and the Pet Undertakers look after the individual cremations of our clients pets. We are happy and confident that they take the greatest of care of these beloved pets and treat them with the upmost dignity and respect. It is very important to the Practice that we can be confident in the service the Pet Undertakers provide our clients at a very difficult and upsetting time. (Reviewed May 2018)

Cremation of at least 20 rabbits, chicken and pet dog over the last three years, I'm afraid to say I'm a regular customer. (Reviewed May 2018)

My cat passed away on New Years Eve and the team responded to our call and came out to collect him straight away. They were amazing and very sensitive to our situation. He was in good hands an the team make you feel appreciated and your pet apart of the family. They make extra special effort to give you personal touches regarding paw prints and hair clippings of your pet which is so special and treasured. They are amazing people and take care of all their clients needs, real, honest and genuine people and I would highly recommend them to anyone. (Reviewed May 2018)