Comments from consumers who have used this trader
Reviewed 19-Sep-2017
I have been using PC-First Aid for many years now and have always found them to be most helpful. As there name suggest they provide a first class service.
Reviewed 19-Sep-2017
Very professional
Reviewed 05-Sep-2017
Computer which is about 6 years, was cleaned up, extra ram fitted, anti virus to there programmes installed. Printer problem resolved.
Reviewed 05-Sep-2017
First class service, always helpful, no problem too minor.
Reviewed 05-Sep-2017
Excellent service and overhaul of PC. Careful explanations. I use this firm annually for servicing which means customer service last all year through. Would highly recommend.
Reviewed 29-Aug-2017
Could not be bettered.
Reviewed 29-Aug-2017
PC repair
Reviewed 29-Aug-2017
A power spike destroyed our hard disk and ssd. These hardware were replaced, all the data recovered and a total rebuild of windows took place to sort out pre-existing issues. At all times we were kept informed and given options. we now have an efficient computer, 12 months telephone help service, some effective anti-virus and malware programs. We paid £240 in total which I think was good value for money. I highly recommend this service. PS We now have surge protection.
Reviewed 29-Aug-2017
The service was first class very helpful.
Reviewed 11-Aug-2017
Computer locked out from internet. PC-first aid fixed problem, due to windows 10 upgrade. Gave advice and recommended memory upgrade and service. Excellent service as quick turn around at short notice.
Reviewed 04-Aug-2017
Yearly service for my laptop
Reviewed 04-Aug-2017
excellent service - as usual
Reviewed 04-Aug-2017
Set up a transfer service from old PC to new PC. This was totally seamless to me, as the user.
Reviewed 04-Aug-2017
Laptop service
Reviewed 01-Aug-2017
Very friendly, efficient service. Any computer problem solved with excellent advice.
Reviewed 31-Jul-2017
Excellent
Reviewed 31-Jul-2017
It was very efficient, friendly and supportive.
Reviewed 31-Jul-2017
Robin and Joyce are a wonderful team. My PC now runs as smoothly as they do.
Reviewed 12-Jul-2017
Excellent
Reviewed 12-Jul-2017
Excellent service in every way
Reviewed 12-Jul-2017
Excellent service - all problems solved.
Reviewed 12-Jul-2017
Excellent helpful and courteous.
Reviewed 04-Jul-2017
Fast and efficient, helpful and informative.
Reviewed 04-Jul-2017
Service
Reviewed 27-Jun-2017
Setting up printer
Reviewed 27-Jun-2017
A yearly service of our PC
Reviewed 19-Jun-2017
Replaced keyboard on laptop
Reviewed 19-Jun-2017
Excellent quick friendly
Reviewed 15-Jun-2017
Excellent service, can be depended upon to provide a 1st class service to get the computer up and running again.
Reviewed 13-Jun-2017
Excellent service always provided and understand our individual business needs.
Reviewed 09-Jun-2017
PC Support
PC Suppy
Reviewed 09-Jun-2017
Detailed servicing of computer. Professionally done. Computer returned by employee who explained various additional measures to be undertaken.
Reviewed 06-Jun-2017
Very good
Reviewed 05-Jun-2017
Annual service on desktop computer.
Reviewed 05-Jun-2017
Lap top full service. My computer is fixed running better than before I feel it is more secure too.
Reviewed 05-Jun-2017
Desk top still going strong because of annual service. Advice etc given very clearly so that non tech users can understand.
Reviewed 05-Jun-2017
Excellent service
Reviewed 26-May-2017
Dead lap top restored to life. It was a problem but Robin gave a lot of time bringing it back to life.
Reviewed 26-May-2017
Annual service on my laptop. Robin explained fully what he had done and advised me of the need to copy documents/photos ect to another secure source.
Reviewed 23-May-2017
Laptop repair after infection.
Reviewed 19-May-2017
Annual service and 1 year service agreement.
Reviewed 19-May-2017
Annual service and 1 year service agreement.
Reviewed 15-May-2017
Personal Lap top required a complete clean and restore after being subjected to a scam and hacking.
Reviewed 15-May-2017
We have used PC First Aid for a number of years. They are reliable and give excellent service at all times.
Reviewed 05-May-2017
Expert, patient and very helpful
Reviewed 05-May-2017
A rebuild of my computer
Reviewed 02-May-2017
Always receive excellent service from PC 1st Aid. Have used them for several years.
Reviewed 24-Apr-2017
Excellent service provided.
Reviewed 24-Apr-2017
Very prompt response, with excellent understanding and appropriate treatment, both for the laptop and for its owner - well done indeed.
Reviewed 22-Apr-2017
I've used PC FirstAid for some years now, and always receive prompt and efficient service with all my personal and business computing needs. I'm very happy to recommend them.
Reviewed 21-Apr-2017
Very helpful and precise, had eye on clock but good service offered.
Reviewed 13-Apr-2017
Advice on buying new computer and then setting up new one. Excellent explanations, easily understood and back up if I need it.
Reviewed 10-Apr-2017
Full service on my computer picked up on time and date and returned earlier when requested.
Reviewed 07-Apr-2017
Full service of Laptop
Reviewed 07-Apr-2017
PC First Aid is an excellent company provides first class service and advice. Totally trustworthy and very good value.
Reviewed 03-Apr-2017
Laptop service - excellent. We find both Robin and Joyce very helpful with any queries - no matter how basic.
Reviewed 03-Apr-2017
PC Upgrade and general tidy
Reviewed 31-Mar-2017
Have always used this organisation since moving here nearly 7 years ago. Excellent service, prompt, personal, professional.
Reviewed 28-Mar-2017
Annual service of home computer.
Reviewed 28-Mar-2017
A very good service, willing to spend time to explain things in detail. Its the third time we have used this company and have recommended them to our friends and family.
Reviewed 24-Mar-2017
IT Support
Reviewed 23-Mar-2017
Another years trouble free computing due to the maintenance of my PC by PC First Aid.
Reviewed 23-Mar-2017
Clear, relevant guidance given regarding PC issues.
Reviewed 10-Mar-2017
Excellent
Reviewed 28-Feb-2017
Annual service of 2 desktop and 1 laptop computers. Also installation of new desk top monitor and photoshop update. First class service - as usual.
Reviewed 21-Feb-2017
Update on computer
Reviewed 17-Feb-2017
Friendly professional and quick.
Reviewed 14-Feb-2017
Excellent and trustworthy very pleased.
Reviewed 14-Feb-2017
Computer repair
Reviewed 10-Feb-2017
Install of a new laptop. Install of computer software.
Reviewed 08-Feb-2017
PC support and maintenance
Reviewed 08-Feb-2017
All round excellent
Reviewed 08-Feb-2017
Set up and specified new laptop and transferred data from PC. They are friendly, reliable, knowledgeable and dependable.
Reviewed 08-Feb-2017
Very good all round
Reviewed 08-Feb-2017
Friendly, responsive, professional, excellent service.
Reviewed 08-Feb-2017
Full service and upgrade really friendly, very informative, very helpful, very knowledgeable. Highly recommended. Glad I found them.
Reviewed 08-Feb-2017
Robin is always on time, very efficient and knowledgeable, patient when trying to explain computer to me.
Reviewed 08-Feb-2017
Very good service
Reviewed 08-Feb-2017
Tune up and repair of computer. New HD fitted.
Reviewed 17-Jan-2017
1st class service highly recommend.
Reviewed 17-Jan-2017
Fantastic - up to date and very knowledgeable.
Reviewed 17-Jan-2017
Full PC Service
Reviewed 03-Jan-2017
First class couldn't fault it.
Reviewed 03-Jan-2017
Annual service plus check for viruses.
Reviewed 20-Dec-2016
Not only very knowledgeable, but also pleasant and efficient.
Reviewed 20-Dec-2016
Computer Service
Reviewed 16-Dec-2016
Fast, clearly explained at my level (beginers) had an emergency (scan) quickly dealt with.
Reviewed 16-Dec-2016
Punctual, Professional polite and patient.
Reviewed 15-Dec-2016
This is my third time to use PC First Aid and I am extremely pleased with the service. I would recommend them.
Reviewed 06-Dec-2016
Computer service.
Reviewed 06-Dec-2016
I received a first class service very pleased.
Reviewed 06-Dec-2016
This company have helped me purchase a new computer and loaded all my files. Talked me through the new set up.
Reviewed 29-Nov-2016
Great as usual.
Reviewed 29-Nov-2016
Full service desktop P.C.
Reviewed 25-Nov-2016
Excellent service as always. Very helpful and knowledgeable.
Reviewed 25-Nov-2016
Annual servicing and the removal of un necessary apps.
Reviewed 23-Nov-2016
Laptop Service - PC First Aid provided a first rate professional and efficient service. Faultless.
Reviewed 22-Nov-2016
Annual PC service and support.
Reviewed 22-Nov-2016
Repaired/Serviced/Upgraded Laptop. Loan of Laptop while mine was being repaired.
Reviewed 16-Nov-2016
Excellent
Reviewed 16-Nov-2016
First class service, very helpful. Would certainly recommend.
Reviewed 11-Nov-2016
Service and advice for computer.
Reviewed 10-Nov-2016
Set up of new computer. First rate - knowledgeable. friendly and professional 5 star service.
Reviewed 10-Nov-2016
Laptop service and provide new hard back up.
Reviewed 10-Nov-2016
Expert and professional.
Reassured by their expert work based upon long experience in this field. Job done comprehensively in a shirt time.
Efficient and friendly.
Reviewed 04-Nov-2016
App times kept to the minute, very polite and friendly my computer now 100% better and we are very happy with service.
Reviewed 03-Nov-2016
Excellent service - explained what was wrong with our computer in layman's terms. Repaired quickly, very polite and courteous.
Reviewed 03-Nov-2016
Computer set up & transfer of data service
Reviewed 03-Nov-2016
Excellent as always. Annual service but helps with my queries too.
Reviewed 11-Oct-2016
Annual service and installation of back up system.
Reviewed 10-Oct-2016
Full service.
Reviewed 10-Oct-2016
I received polite, pleasant, efficient and thorough service. Robin could not have been more helpful. I shall be recommending him to my friends.
Reviewed 10-Oct-2016
Annual check up and service
Reviewed 29-Sep-2016
Following fraud on my bank account for substantial amount, computer was requested by fraud team at bank to be cleaned. PC-First Aid did an excellent and speedy job and gave 1st class tuition.
Reviewed 29-Sep-2016
Transferred to new computer (domestic) 19/9/16
Reviewed 27-Sep-2016
We always receive a first class service from PC-First Aid, not only with the annual check up, but also whenever we have a concern, justified or not. Friendly and reliable advice throughout.
Reviewed 15-Sep-2016
PC annual service and security check.
Very professional.
Reviewed 15-Sep-2016
The service I have received has been efficient, polite and sympathetic to my needs as an 86 year old computer user.
Reviewed 08-Sep-2016
Excellent communication and knowledge of computer HW and SW. Good customer skills and value for money. So glad we have Robin.
Reviewed 28-Aug-2016
A thorough service that delivered what was asked
Reviewed 25-Aug-2016
Full service and update.
Reviewed 25-Aug-2016
I have my computer serviced by them each year. I have also phoned them a few times in the past year when I have had a problem/query.
Reviewed 23-Aug-2016
The work on my laptop computer was handled quickly and efficiently. The computer was returned promptly and the work was explained in detail. Costs were very reasonable.
Reviewed 05-Aug-2016
Robin and Joyce always give prompt, friendly information service. Advice is given in a manner such as one doesn't feel inadequate. A great company.
Reviewed 05-Aug-2016
New PC purchased - all data transferred. New SSD fitted windows 7 installed. New programmes installed. Spent time to show changes - very good service.
Reviewed 05-Aug-2016
I paid the price I was told. When the computer would be taken away and date returned all this happened.
Reviewed 04-Aug-2016
Excellent and helpful throughout.
Reviewed 29-Jul-2016
Usual excellence
Reviewed 27-Jul-2016
Service to PC and general advice about security. Quick, thorough and efficient. Also very pleasant.
Reviewed 27-Jul-2016
Annual maintenance on home computer.
Reviewed 25-Jul-2016
Professional courteous explanatory would definitely recommend. Highly trusted.
Reviewed 15-Jul-2016
Brilliant
Reviewed 15-Jul-2016
Mr Beck was punctual, courteous and explained the working of the computer clearly. He also rolled out all the problems.
Reviewed 13-Jul-2016
MOT and upgrade to Microsoft 10.
Reviewed 13-Jul-2016
Annual service
Reviewed 05-Jul-2016
Repair to my Laptop done to excellent standard in very quick time with very reasonable charges. Would recommend and use again if necessary.
Reviewed 01-Jul-2016
Always very reliable and extremely professional.
Reviewed 28-Jun-2016
Very good - removal of Malware and service of lap top.
Reviewed 27-Jun-2016
Friendly prompt service very helpful.
Reviewed 21-Jun-2016
PC Support fixing hardware faults and software bugs.
Reviewed 16-Jun-2016
It was excellent, as usual, I would recommend Robin to anyone, he is so patient. I am 93 years old and I don't remember things as well now.
Reviewed 16-Jun-2016
Windows 10 upgrade and servicing computer. Excellent service as always - slight problem with upgrade being swiftly dealt with.
Reviewed 16-Jun-2016
Quick, excellent and a joy.
Reviewed 02-Jun-2016
Complete overhaul!
New Security Programmes
Lots of advice
Reviewed 01-Jun-2016
Excellent as usual on an upgrade/computer check.
Reviewed 31-May-2016
First class service always available to answer any queries.
Reviewed 11-May-2016
All work done and explained well. All queries answered. Machines returned on time.
Reviewed 11-May-2016
Annual service of laptop.
Reviewed 06-May-2016
Very thorough service. A little expensive, but 12 months remote support included in the price, so worth it for peace of mind.
Reviewed 05-May-2016
This is the second annual service of my computer.
Reviewed 03-May-2016
Excellent service overall.
Reviewed 03-May-2016
Excellent courteous and efficient.
Reviewed 03-May-2016
Computer Repair.
Reviewed 25-Apr-2016
Annual PC Service, help and advice with any problems.
Reviewed 21-Apr-2016
Annual service and upgrades of computer.
Reviewed 20-Apr-2016
Repair to software of PC
Reviewed 06-Apr-2016
Re build PC software and provide technical support.
Reviewed 05-Apr-2016
Robin & Joyce always provide an excellent professional service. I would recommend them to anyone.
Reviewed 04-Apr-2016
Excellent
Reviewed 04-Apr-2016
Computer failed. Excellent advice received on way forward. Laptop loaned until new purchase arrived. Softward/programme/data all recovered. Home visit made to ensure all new equipment working correctly.
Reviewed 01-Apr-2016
Usual fine service, Punctual, explanatory.
Reviewed 01-Apr-2016
This was an annual service, promptly and thoroughly carried out. Computer collected and delivered back exactly as arranged. Very satisfied with service received.
Reviewed 01-Apr-2016
IT Support
Reviewed 29-Mar-2016
Excellent - very personal service and all promises kept.
Reviewed 29-Mar-2016
Laptop serviced, checked out & new drive fitted.
Reviewed 24-Mar-2016
Very good, helpful and informative
Reviewed 24-Mar-2016
Prompt & practical not overly techy!
Reviewed 22-Mar-2016
Annual service.
Reviewed 22-Mar-2016
Full check-up on PC
Reviewed 14-Mar-2016
fantastic! Many years of trouble free computing with PC First Aid. A very informative and helpful service.
Reviewed 11-Mar-2016
Laptop software problem solved, update and annual service
Reviewed 11-Mar-2016
Have used this company many times as they are extremely knowledgeable, very friendly and efficient.
Reviewed 02-Mar-2016
Excellent
Reviewed 29-Feb-2016
As usual excellent service
Reviewed 29-Feb-2016
Very good service, time taken to explain the installation to windows 10 and security systems being used.
Reviewed 24-Feb-2016
I have received excellent service from the above business and would not hesitate to recommend them to anyone. Thank you.
Reviewed 24-Feb-2016
Friendly, helpful, excellent
Reviewed 23-Feb-2016
First class service from beginning to end
Reviewed 11-Feb-2016
Computer crashed and thought I had lost all data, these guys managed to find it all and get my pc up & running again. Excellent service.
Reviewed 11-Feb-2016
Previously used and very happy with service received, repeat business.
Reviewed 11-Feb-2016
Very good
Reviewed 11-Feb-2016
First Class First Aid - 100% recommended in every way
Reviewed 19-Jan-2016
Prompt friendly service, the annual service keeps my oldish PC going smoothly and always better than before it was serviced.
Reviewed 19-Jan-2016
Excellent
Reviewed 22-Dec-2015
My computer was collected from my home on date and time agreed and returned 2 days later - serviced and updated.
Reviewed 21-Dec-2015
Excellent response and good explanation of work undertaken
Reviewed 21-Dec-2015
Excellent, attentive service. Robin and Joyce were so helpful and very good value for money service.
Reviewed 16-Dec-2015
I.T Support
Reviewed 16-Dec-2015
Prompt efficient service received when daughter's laptop screen broke, would use again. Highly recommended.
Reviewed 15-Dec-2015
Complete laptop re-build following virus. Excellent service.
Reviewed 14-Dec-2015
Set up of new computer and transfer of data from old computer
Reviewed 02-Dec-2015
Very reliable people to meet your computer requirements. Great to know they are there to sort out problems if you get any. Service is excellent.
Reviewed 01-Dec-2015
The service I receive from both Robin and Joyce is always first class - I wouldn't trust my computer to anyone else.
Reviewed 25-Nov-2015
Excellent
Reviewed 24-Nov-2015
Computer service and upgrade.
Reviewed 23-Nov-2015
An excellent company. First class service. Have already recommended them to friends. Could not have been more helpful.
Reviewed 20-Nov-2015
Excellent
Reviewed 20-Nov-2015
Have used PC-First Aid for many years always receive professional and excellent service. Relaible
Reviewed 17-Nov-2015
Transfer of all data and programmes, desktop to laptop computer.
Reviewed 10-Nov-2015
Excellent expertise and service from Robin & Joyce
Reviewed 10-Nov-2015
Computer Service.
Reviewed 10-Nov-2015
Computer service. First rate, knowledgeable and very helpful husband and wife team. Can't fault them.
Reviewed 05-Nov-2015
Computer service. Very efficient and knowledgeable company. Pleasant to deal with. Faultless.
Reviewed 02-Nov-2015
Prompt, willing helpful - full service and security update.
Reviewed 27-Oct-2015
Computer repair.
Reviewed 15-Oct-2015
Good quick service delivered under considerable time pressure.
Reviewed 12-Oct-2015
Excellent service, New computer as old one was past its sell by date.
Reviewed 09-Oct-2015
Excellent
Reviewed 09-Oct-2015
Have used PC First Aid for a couple of years. Very helpful and always ready to assist.
Reviewed 08-Oct-2015
Windows rebuild due to laptop having blue screen.
Reviewed 06-Oct-2015
Set up new computer. Transfer details, photos etc from old p/c. Robin and Joyce were very helpful.
Reviewed 06-Oct-2015
Yearly Computer Service and clean up.
Reviewed 06-Oct-2015
We always get a first class service from PC-First Aid, and know we can rely on them for help and advice.
Reviewed 06-Oct-2015
Annual PC maintenence and update.
Reviewed 06-Oct-2015
Very professional people. Excellent support. Explained fully on changes.
Reviewed 06-Oct-2015
Always very helpful and polite.
Reviewed 05-Oct-2015
First class would not hesitate to recommend. Good friendly service and value for money.
Reviewed 05-Oct-2015
Disinfection of Laptop, excellent service.
Reviewed 05-Oct-2015
My Computer was very slow and cluttered. This company cleaned hard disc and sorted it out.
Reviewed 05-Oct-2015
Excellent very comprehensive.
Reviewed 02-Oct-2015
I was impressed with the proffesional approach of this company. From irst phone call through to completion of all aspects, advice and guidance was excellent. No hard sell and the life of my laptop extended for a number of years.
Reviewed 02-Oct-2015
Very good especially for me as I am hard of hearing, he talked slow and clear and done a good job on my computer.
Reviewed 02-Oct-2015
My computer was collected and returned exactly as promised.
Robin re-installed it and explained that had been done and why to my satisfaction.
All together a smooth professional performance. 1st class.
Reviewed 02-Oct-2015
Came when they said. Did far more than agreed as it was needed. Gave excellent advice very pleasant throughout.
Reviewed 01-Oct-2015
Excellent - as always.
Reviewed 10-Aug-2015
Excellent very informative about a variety of things I can look at and do on the PC and being a novice I can now look at old pictures much more Great.
Reviewed 04-Aug-2015
First class friendly service.
Reviewed 04-Aug-2015
Computer serviced and set up. Excellent explanation of the new features.
Reviewed 28-Jul-2015
Extremely helpful and professional and excellent backup, made things very easy for me to understand and use.
Reviewed 20-Jul-2015
Repairs to laptop and associated programmes.
Reviewed 20-Jul-2015
My computer is working fine, however I know nothing of them. I would not know if I was over charged or under charged. I am satisfied.
Reviewed 14-Jul-2015
Computer advice and servicing
Reviewed 14-Jul-2015
Great Service, Very professional. Good value.
Reviewed 14-Jul-2015
Absolute First Class
Reviewed 14-Jul-2015
As always I received excellent sevice from this organisation, so I will continue to use them, as I have done so for the past 5 years.
Reviewed 13-Jul-2015
Excellent, courteous good value.
Reviewed 13-Jul-2015
PC-first aid always give a wonderful service and never make you feel stupid for asking what may be silly questions. They always take the time to make sure that you are happy and understand what to do.
Reviewed 13-Jul-2015
Computer servicing plus system support and temp replacement equipment.
Reviewed 13-Jul-2015
Good follow up to solve unexpected problems.
Reviewed 13-Jul-2015
Very prompt service. Lucid explanation of some very technical terms.
Reviewed 10-Jul-2015
New PC configured and delivered on time, and email continuity assured - very detailed support and advice.
Reviewed 23-Jun-2015
Installation of new computer and software.
Reviewed 23-Jun-2015
Very thorough, excellent service, good communication no negative comments at all.
Reviewed 23-Jun-2015
Computer support
Reviewed 16-Jun-2015
This not very computer literate pensioner was very impressed with the amount of care and detail that was expended on what was probably a very mundane task for them.
Reviewed 16-Jun-2015
Efficient servicing of computer by Robin and Joyce who I trust to give me the best advice possible.
Reviewed 15-Jun-2015
Full service and windows re-build
Reviewed 15-Jun-2015
Computer service including enlarging capacity of 'C' Drive.
Reviewed 01-Jun-2015
We had recommended PC First Aid, and would not hesitate to pass the recommendeation on.
Reviewed 01-Jun-2015
First class very reliable.
Reviewed 29-May-2015
Brilliant
A difficult problem with hard disk that they sorted with no panic.
Reviewed 26-May-2015
Prompt, helpful, efficient would recommend.
Reviewed 30-Mar-2015
First class
Reviewed 04-Mar-2015
Very good, helpful and reliable service.
Reviewed 16-Jan-2015
Prompt, efficient service and did exactly what was required. 2nd time used and would fully recommend the service
Reviewed 14-Jan-2015
Very prompt reply to my email requesting assistance.
Reviewed 14-Jan-2015
Laptop repaired within 24 hours including collection and delivery from my home address. Excellent service.
Reviewed 14-Jan-2015
Amazing service fully recommend.
Reviewed 14-Jan-2015
Great service - nice people - honest and will use again.
Reviewed 14-Jan-2015
A fabulous service - a very human face in the world of computing
Reviewed 14-Jan-2015
Helpful service, and they dont "talk down" to you.
Reviewed 14-Jan-2015
Very friendly and professional service and honest. My computer knowledge is very limited but they fixed my laptop and patiently helped me to understand what had gone wrong and how to avoid anymore problems.
Reviewed 14-Jan-2015
Very good service and good non- technical explanation. Very practical problem solvers.
Reviewed 14-Jan-2015
Quick efficient service, very reasonable price and support included.
Reviewed 14-Jan-2015
PC - First Aid.com are our family "IT Department - we trust them.
Reviewed 14-Jan-2015
Very promt, reliable and good knowledge. Gave good advice and information relating to after care. Even gave an unscheduled follow up.
Reviewed 14-Jan-2015
PC-First Aid are an excellent business who provide exemplary customer service. I would not hesitate to recommend them to anyone. I found them myself through a friends recommendation
Reviewed 14-Jan-2015
Excellent service, able to explain well fault and how it was fixed.
Very happy
Reviewed 14-Jan-2015
Very good service everything explained in a clear way.
Reviewed 14-Jan-2015
Felt confident that I was getting the correct services, with no hidden costs. Charming to deal with.
Reviewed 14-Jan-2015
Experienced person who gave me confidence as to his work. Really pleased that I used this company.
Reviewed 13-Jan-2015
Wish we'd found this company years ago. Excellent in all aspects
Reviewed 13-Jan-2015
This company made us feel very confident, they were approachable and good at answering all our (sometimes silly) questions.
Reviewed 13-Jan-2015
A reliable and trustworthy service woth good aftersales help when required.
Reviewed 13-Jan-2015
I have used PC-First Aid company on many occasions and they are very knowledgeable, professional and customer friendly.
Reviewed 13-Jan-2015
Excellent service
Reviewed 13-Jan-2015
It is fantastic to be able to trust such a brilliant duo. They have been so helpful for many years. Whatever the problem they help you sort it out.
Reviewed 13-Jan-2015
Robin and Joyce Beck give value for money and a complete service that in my view is second to none. Reliable friendly service would not use anyone else.
Reviewed 13-Jan-2015
A business you can trust. Excellent, effective and prompt.
Reviewed 13-Jan-2015
An excellent service.
Reviewed 13-Jan-2015
Excellent Personal Service
Reviewed 13-Jan-2015
I have used PC - First Aid for a few years and have always ben very pleased with the 1st class service we recieve.
Reviewed 13-Jan-2015
Fast and friendly service explanations easily understood all queries satisfactorily answered
Reviewed 13-Jan-2015
First class service all through.
Reviewed 13-Jan-2015
Very good service, fixed my computer and gave me lots of advice and help with with computer maintenance.
Reviewed 13-Jan-2015
Good Local Service
Reviewed 13-Jan-2015
Fast Efficient quality service, certainly use again and recommend with confidence.
Reviewed 13-Jan-2015
Have had my computer needs sorted by PC 1st aid since late 90s before company was set up! they are very knowledgeable.
Reviewed 13-Jan-2015
Very proffesional competent service
Reviewed 13-Jan-2015
We did not know about the NCC scheme until we dealt with this company. However it does help one to trust the business.
Reviewed 13-Jan-2015
Excellent efficient and courteous service highly recomended
Reviewed 13-Jan-2015
Very good as ever
Reviewed 13-Jan-2015
Most satifactory resolved and improved my laptop functionality provided an all round package/service
Reviewed 13-Jan-2015
First rate excellent and prompt service ! Faultless! Have been dealing with proprietors for 3 years never had a problem
Reviewed 13-Jan-2015
Excellent service professionally explained.
Reviewed 13-Jan-2015
First class service. Robin spent 2 long sessions at my home and also a week 'rebuilding' my laptop, leaving me one of his during the week.
Reviewed 13-Jan-2015
Because of a mix up with the buying of parts that were needed. They went out of their way to help. They worked hard to satisfy my particular needs.
Reviewed 13-Jan-2015
Provided good service with easy to understand instructions
Reviewed 13-Jan-2015
Second time of using PC-Firstaid and still very good
Reviewed 12-Jan-2015
A first class service delivered promptly and competently.
Reviewed 12-Jan-2015
Best IT Service I've ever had in 20 years
Reviewed 12-Jan-2015
PC First Aid acted in a totally professional manner, were prompt and did a 1st class job.
Reviewed 12-Jan-2015
Prompt and efficient service.
Reviewed 12-Jan-2015
Absolutely thrilled with service and diagnostic corrections made. Thoroughly recommend! Very happy with explanations and results.
Reviewed 12-Jan-2015
Excellent friendly service as always.
Reviewed 12-Jan-2015
Always helpful and on time.
Reviewed 12-Jan-2015
Excellent service. Would recommend. Very good handover too.
Reviewed 12-Jan-2015
First class service and follow up.
Reviewed 12-Jan-2015
Quick to respond and very good service.
Reviewed 12-Jan-2015
Very prompt service on New Year's Eve. My computer problem was solved and I was given good advice by Robin Beck. Extremely satisfied.
Reviewed 12-Jan-2015
Excellent, patient man, he was very helpful. I would recommend him.
Reviewed 12-Jan-2015
Very helpful when required amd good service.
Reviewed 12-Jan-2015
Already a customer. Very prompt and attentive service.
Reviewed 12-Jan-2015
Good service and aftercare. Friendly and explained what they had done and why. Excellent company to deal with.
Reviewed 12-Jan-2015
Always satisfied with their work. Have great confidence in them.
Reviewed 12-Jan-2015
I would confidentally recommend this company to my friends. Great service
Reviewed 12-Jan-2015
PC-FirstAid was recommended by a family member with high regard for them. The service was first class, very efficient, and speedy turn around, meant I give 100% recommendation.
Reviewed 12-Jan-2015
Very pleased with the service
Reviewed 12-Jan-2015
Brilliant, professional, clear information and advice.
Reviewed 12-Jan-2015
Excellent service throughout. Reliable, punctual and conscientious.
Reviewed 12-Jan-2015
If only all service suppliers were of this high standard. Outstanding service, thank you.
Reviewed 12-Jan-2015
Excellent service, very competent, offer of ongoing support. Would recommend to anyone.
Reviewed 09-Jan-2015
Brilliant, professional, clear information and advice.
Reviewed 09-Jan-2015
Excellent service throughout. Reliable, punctual and conscientious.
Reviewed 09-Jan-2015
If only all service suppliers were of this high standard. Outstanding service, thank you.
Reviewed 09-Jan-2015
Excellent service, very competent, offer of ongoing support. Would recommend to anyone
Reviewed 09-Jan-2015
An excellent service. Punctual polite and I am extremely grateful for the expert advice given on how to maintain my PC. This really was money well spent. Thank you.
Reviewed 09-Jan-2015
Would highly recomend to anybody who requires new computers or has a problem to solv. Very friendly and competent.
Reviewed 09-Jan-2015
Excellent advice and guidance, completed on schedule and a good price.
Reviewed 09-Jan-2015
In all the years of owning a computer this was the best service ever recieved. The help and advice was excellent very pleased !
Reviewed 09-Jan-2015
First class service
Reviewed 09-Jan-2015
Usual excellent service Thank you
Reviewed 09-Jan-2015
Very explanatory and make sure you understood it all, and very efficient.
Reviewed 09-Jan-2015
Very much appreciated the feedback, advice and guidance on return of laptop service and rebuild.
Reviewed 16-Dec-2014
A fantastic service. Very helpful and fixed my laptop and saved my sixth form files.
Reviewed 16-Dec-2014
Friendly good advice. Excellent service. Highly recommended.
Reviewed 15-Dec-2014
Very helpful, very professional. Took time to explain everything. Will certainly continue to use PC-First Aid for all my computer needs.
Reviewed 15-Dec-2014
Excellent service/support provided. Impressive breadth of knowledge and ability to pass this on.
Reviewed 15-Dec-2014
Very good and efficient service. Telephone support also excellent.
Reviewed 15-Dec-2014
Excellent service and value for money along with a promt service.
Reviewed 15-Dec-2014
I have used this company for the first time within the past few days and have been highly impressed by their professional attitude and willingness to support my needs. My only regret is that I wish I had come across them some years ago - I am sure they would have met my needs to a much greater extent than some of the people I have used in the past. I will have no hesitation in going back to them if I need further help in the future. Their technical knowledge and understanding of the needs of end-users such as myself is faultless. The advice and guidance they have provided will be of enormous value to me in future years. I would have no hesitation in recommending them to anyone needing similar support.
I would rate this organisation as superb in every respect. They deserve to be recognised as being outstanding in their field and I wish them every success for the future.
Reviewed 15-Dec-2014
Very prompt, courteous and efficient service.
Reviewed 15-Dec-2014
Highly recommend. Left me full of confidence.
Reviewed 15-Dec-2014
Excellent service and first class ongoing support. The PC renote facility provides wonderful diagnosis.
Reviewed 15-Dec-2014
Very professional superb service.
Reviewed 15-Dec-2014
The service on my PC was carried out while I was on holiday, the instructions were carried out methodically and the result carefully explained to me.
Reviewed 15-Dec-2014
Robin is always pront, obliging and diligent in his work.
Reviewed 15-Dec-2014
Excellent advice and service. Don't do anything just what is needed.
Reviewed 15-Dec-2014
A very professional gentleman who was very thorough in solving and putting right the problem with my P.C.
Reviewed 15-Dec-2014
Robin turned up on time and explained everything in an easy to understand way without being at all patronising. Much happier now with backing up and moving photos around.
Reviewed 15-Dec-2014
Have used for some time and Robin provides an invaluable and personal service. Would recommend.
Reviewed 12-Dec-2014
Great service. Very quick
Reviewed 12-Dec-2014
Very professional superb service.
Reviewed 10-Dec-2014
First class service, delivered all as promised with good sound advice and good value for money.
Reviewed 10-Dec-2014
Very reliable and knowledgeable service.
Reviewed 10-Dec-2014
For someone like myself, who is scared of using a laptop, they explained things simply, so that I could grasp how to achieve my taskes, and to enjoy my laptop.
Reviewed 10-Dec-2014
Excellent service and would certainly use them again.
Reviewed 27-Nov-2014
Excellent service!!
Reviewed 26-Nov-2014
As always very good.
Reviewed 26-Nov-2014
First class customer service and excellent solutions to problems presented. Extremely satisfied.
Reviewed 26-Nov-2014
Very professional company. Very helpful. Full of praise for this company. All my questions were answered in a way I could understand them. I couldn't have had better service. I would use them again.
Reviewed 25-Nov-2014
First rate service. Knowledgeable, friendly, efficient.
Reviewed 20-Nov-2014
Very pleased with the service and excellent tuition so we now know the benefits and dangers of the internet, thank you.
Reviewed 20-Nov-2014
Thank you for an excellent service.
Reviewed 19-Nov-2014
We were impressed by the excellent service and explanations we received.
Reviewed 24-Oct-2014
Professional and friendly.
Reviewed 24-Oct-2014
Robin was excellent. First class customer service. Highly recommended.
Reviewed 24-Oct-2014
Robin and Joyce are complete professionals with excellent knowledge of the product they provide.
Reviewed 24-Oct-2014
Had used before and no complaints then or with back up service since so had no problem using them again.
Reviewed 24-Oct-2014
Extremely helpful to computer beginners.
