This is the second time I have used this highly professional and customer friendly service. I used their 'New Computer set up and Transfer Service'. I had some misgivings as I like to be in control but I am out of touch, short of time and needed to upgrade and change from PC to laptop. I was impressed with the clarity of their communications in terms of costs and procedures. Their proposal fitted my needs perfectly and everything was planned and carried out in a very professional yet approachable manner. The advice I received from Robin during the process has been invaluable. I cannot recommend them too highly. (Reviewed April 2021)

PC First Aid. Switch off, sleep and restart would not work would has other problems. Robin and Joyce really done a first class. (Reviewed December 2020)

Very thorough and efficient. (Reviewed November 2020)

Joyce and Robin provide an excellent service and genius with their hardware and software skills. Would never use anywhere else. Keith. (Reviewed November 2020)

Diagnostic advice about facility laptop, then setting up and transferring data to a new laptop. Fast, helpful, professional and knowledgable. Have used before and will use again. (Reviewed October 2020)

Have used this company twice before, Very professional. Highly recommended, does what is says on the tin.
(Reviewed August 2020)

Excellent (Reviewed March 2020)

We have used PC First Aid for several years now and always been impressed with and grateful for the prompt, helpful and knowledgeable service and advice. Thank you. (Reviewed March 2020)

Excellent service (Reviewed March 2020)

Regular maintenance of desktop PC with upgrades and latest advice. Well done. (Reviewed March 2020)

Re-built hard disk, supplied and hand laptop with Windows 10. Full instructions for future use. Excellent. (Reviewed March 2020)

Recommendation of new PC, transfer of files from old PC and on-site set-up. All very satisfactory. (Reviewed March 2020)

I have used PC First Aid to service and support my desktop and laptop computers for several years now. They are always there to help me when needed. (Reviewed March 2020)

Very competent and understanding of our requirements. (Reviewed February 2020)

Responsive, well organised and professional service. High degree of technical ability, personable and business-like. Resolved my IT issues and gave helpful advice. (Reviewed February 2020)

Always excellent service and value for money. Would thoroughly recommend. (Reviewed February 2020)

Gave proposal for new computer to specify, set up and transfer data. Efficient service with a positive attitude and understanding of my needs. (Reviewed February 2020)

Annual service across 2 devices - PC + Laptop also problem solving for printer issues. (Reviewed February 2020)

Excellent as usual. We have used this service for several years. They take time to explain what they have done and why and also pass on information that may be useful to us. (Reviewed February 2020)

Reliable, professional service. (Reviewed February 2020)

Complete overhaul and clean up of laptop. Very efficient service received! (Reviewed February 2020)

Efficient, conscientious and reliable. (Reviewed February 2020)

Extremely helpful and punctual. Very well explained and easy to understand. (Reviewed February 2020)

PC-FirstAid.com always provides excellent service at a very reasonable cost. (Reviewed January 2020)

Annual service and set up - all performed professionally and on time. Very good to know that Joyce and Robin are always available (Reviewed January 2020)

Annual service and set up - all performed professionally and on time. Very good to know that Joyce and Robin are always available (Reviewed January 2020)

Excellent, comprehensive service as always everything in detail. (Reviewed January 2020)

A first clean efficient and comprehensive service and plenty of good advice. (Reviewed January 2020)

Excellent from start to finish. Joyce and Robin explained things clearly, gave me options and were very timely in their responses to questions and work. (Reviewed January 2020)

Very polite and extremely proficient. Their charges seemed fair. (Reviewed January 2020)

Windows rebuild - Carried out promptly - completed when promised. (Reviewed January 2020)

Excellent service, prompt timekeeping and extremely thorough. (Reviewed January 2020)

Always on the end of the phone to help. Good value for money. Keep computer for 2 days for thorough check/service and updated. Offer replacement whilst they have have your computer. Great service. (Reviewed January 2020)

PC-FirstAid are polite, helpful, easy to contact. They respect my age (89) and educate my use of the computer in a kindly manner. (Reviewed January 2020)

Great personal service as usual. Thank you. (Reviewed January 2020)

Always available to answer SOS calls. 1st class service. (Reviewed January 2020)

Professional friendly service. Excellent response and great timekeeping for appointments. (Reviewed January 2020)

Excellent service and advice. (Reviewed January 2020)

Setting up of new laptop and transfer of data from old PC. (Reviewed January 2020)

Friendly, professional, prompt, proper service!!! (Reviewed January 2020)

PC-FirstAid.com Ltd have been superb - Very professional and informative. (Reviewed January 2020)

Always completely professional - Helpful. Nothing ever a problem, always reassuring. Brilliant. (Reviewed January 2020)

Having purchased a new laptop PC 1st Aid transferred all the files and security from old computer to new. Delivered computer on time back to home address, checking everything was working and connected. Had to be reminded to finish a couple of items before leaving. (Reviewed December 2019)

Excellent service, all works to laptop really explained. Now have 12 months service contract to help with any issues. (Reviewed December 2019)

Excellent, prompt, helpful, communication and explanation all good. (Reviewed December 2019)

Excellent. Courteous and very easy to talk to. (Reviewed December 2019)

As always courteous, helpful and efficient. Someone I am comfortable to have in our home. (Reviewed December 2019)

Always prompt, polite and courteous, efficient and effective. The business treats its customers as "family" with loyalty and willingness to help and solve issues. (Reviewed December 2019)

Always prompt, polite and courteous, efficient and effective. The business treats its customers as "family" with loyalty and willingness to help and solve issues. (Reviewed December 2019)

Service and updates and advice (Reviewed December 2019)

Robin and Joyce are thorough, great at explaining tech to a non-tecchie and very professional. (Reviewed December 2019)

PC-FirstAid.com - excellent and professional first class service, would recommend them to anyone in need. (Reviewed December 2019)

Annual service of P.C. and guarantee for 12 months. (Query and seek help at any time) (Reviewed December 2019)

We have used PC First Aid for many years. The service they provide is always excellent. (Reviewed December 2019)

Perfect service over many years. They are the best. (Reviewed December 2019)

Upgrading computer - transferring all stored info from old computer to new. Have made this business for several years. Always excellent. Have recommended to others who are also v. satisfied. (Reviewed December 2019)

Exceptional yet rounded service. (Reviewed December 2019)

A complete overhaul of my laptop and direction of use. (Reviewed December 2019)

Always excellent service. Wouldn't go anywhere else for my computer support. (Reviewed December 2019)

Totally excellent. New computer configured and data transferred and setup. (Reviewed November 2019)

Excellent service as usual. (Reviewed November 2019)

Update to Windows 10 and install new computer. (Reviewed November 2019)

Rebuild PC/Programs (Reviewed November 2019)

Excellent service, nothing too much trouble. Money well spent to ensure ease of use and top security features. (Reviewed November 2019)

Changed from Windows 7 to Windows 10. (Reviewed November 2019)

Ongoing advice and software upgrades. Excellent service. (Reviewed November 2019)

We received excellent service. The problem was dealt with and the workings of the updated programme explained thoroughly. Polite, patient, efficient and professional. (Reviewed November 2019)

Transfer of files from Windows 7 to Windows 10 laptop and setup. All went according to plan. (Reviewed October 2019)

Excellent from Joyce/Robin Beck (Reviewed October 2019)

Excellent from Joyce/Robin Beck (Reviewed October 2019)

P.C. was checked and returned. Everything explained and all security loaded on top. Very satisfied with service. (Reviewed October 2019)

Excellent: customer focused.
Good value service. (Reviewed October 2019)

New desktop PC with devices. All carried out efficiently with no problems. The set up was carried out at a business address. (Reviewed October 2019)

Joyce and Robin Beds are the best computer engineers I have ever used. This is a terrific business to know and use. (Reviewed October 2019)

Set up of new desktop computer. (Reviewed October 2019)

I received a first class service. Nothing was too much trouble. Very patient. If I have a problem during the year, I just phone them. A first class company. Couldn't fault them. (Reviewed October 2019)

We have been using this service for some years now and have always been completely satisfied. (Reviewed October 2019)

I have used this company for approximately 10 years and can find no fault with them. Long may they prosper.

-S. J. O'Reilly (Reviewed September 2019)

Excellent service.

Professional and courteous - thoroughly recommended. (Reviewed September 2019)

Excellent Service both Joyce & Robin Beck are both very experienced and helpful. I have no hesitation in recommending. (Reviewed September 2019)

Excellent Service both Joyce & Robin Beck are both very experienced and helpful. I have no hesitation in recommending. (Reviewed September 2019)

Advice on which computer system would be suitable as a computer update for my present one and transfer all data and set up new system. (Reviewed September 2019)

Extracted all info from stalled laptop to new and set up fully. (Reviewed September 2019)

Annual service, security check and updates. PC returned as promised, reinstalled and tested. (Reviewed September 2019)

They set up a new computer for me (Reviewed August 2019)

Fantastic service, as always -I would highly recommend PC-FirstAid.com Ltd. (Reviewed August 2019)

Robin & Joyce are very knowledgeable, and very patient for someone who doesn't understand a lot, but is learning. (Reviewed August 2019)

Annual service. (Reviewed August 2019)

Excellent service, quick response to enquiry.
Thorough explanation in all area's. (Reviewed August 2019)

Sorted out problems in full service + full explanation / support. (Reviewed August 2019)

Excellent friendly service (Reviewed August 2019)

PC service and advice. Friendly, efficient & reliable as always. (Reviewed August 2019)

As always excellent. (Reviewed August 2019)

Very helpful (Reviewed August 2019)

Set up 4 transfer of inf to new laptop. (Reviewed August 2019)

New computer set up. (Reviewed July 2019)

Anew computer was configured and installed. I was given clear advice and instructions on the operation of my new machine. Very friendly and efficient service as usual. (Reviewed July 2019)

1st class service - highly recommended (Reviewed July 2019)

Highly efficient, informative, helpful and swift, unlikely to be bothered; very grateful. (Reviewed July 2019)

Very good and quick to sort out the infection on my laptop. Effective tutorial in how to use the various tools available. (Reviewed July 2019)

3 x annual services; 2 x computers commissioned with data transferred from old to new computers
Excellent advice given & fully trusted (Reviewed July 2019)

Repair on laptop & set up of new laptop. Expert, courteous service. (Reviewed July 2019)

PC Service + Advice (Reviewed July 2019)

Excellent in all respects (Reviewed July 2019)

Robin and Joyce provided me with the advice and installed a new Desktop PC and its peripherals ie;new keyboard ,sound system,screen etc.They collected the old Desktop PC and set up and transferred from old to the new system.Installed the new system and its peripherals at my home and followed through with comprehensive instruction and advice.They checked my external back-up drive and they are always up-to-date with the computer world.They provide me with a back-up advice/problem solving service in case I have any issues going forward.I would highly recommend them.As someone with only a basic understanding of computers they are indispensable.
I have used them for several years. (Reviewed July 2019)

Very professional. Explains the work done and also how to use the PC more to your advantage. Prompt efficient service. (Reviewed July 2019)

Rebuild laptop. (Reviewed July 2019)

New PC installed - explained - old one disposed of & memory erased. Excellent service & follow up! (Reviewed July 2019)

personal, prompt, efficient, reliable, really first class (Reviewed June 2019)

Have used for years. Always a great service. (Reviewed June 2019)

Excellent attention to details and first class effort throughout. (Reviewed June 2019)

Excellent service, as always. (Reviewed June 2019)

Fantastic as always. (Reviewed May 2019)

New computer installation & reconfiguration to meet our needs. We have been clients of PC-FirstAid for over 20 years and their excellence has always been one of the highest order. (Reviewed May 2019)

Routine PC service. I have used them several times and service has always been thorough. (Reviewed May 2019)

Extremely efficient service. Not expensive. Makes explanation easy to understand. Have used for years. Would not go to anyone else. (Reviewed May 2019)

Friendly, efficient service.
(Reviewed May 2019)

Installation of replacement computer. Transfer of systems from old to new. Disposal of old equipment. (Reviewed May 2019)

Very good fast service. Computer health check every year. Security update. Service with a smile (Reviewed May 2019)

Very efficient & courteous service. Always obliging & helpful (Reviewed April 2019)

Efficient, clear instructions.
Understands clients. (Reviewed April 2019)

Always good & on time. (Reviewed April 2019)

P.C. Support. (Reviewed April 2019)

Excellent service as always. (Reviewed April 2019)

I have trusted PC-First Aid with all my personal computer assistance since October 2010. They are very helpful in all areas of set-up and support. (Reviewed April 2019)

Technician arrived early - understood problem - dealt with efficiently and with patience with me. (Reviewed April 2019)

A service to comp all went well
Always pleased with help given
(Reviewed April 2019)

Rebuild computer software configuration (Reviewed April 2019)

Great service as always. (Reviewed April 2019)

PC-FirstAid always give excellent service & lots of helpful advice (Reviewed April 2019)

2nd year I have used PC-First Aid. Again excellent service, taking time to explain procedure and another year of computer piece of mind. Thank you. (Reviewed April 2019)

Personal computer annual service (Reviewed April 2019)

Yearly service and update of laptop computer (Reviewed April 2019)

Very efficient, and extremely helpful in getting peripherals to work as they should. (Reviewed April 2019)

Prompt service which is efficient and friendly for two novices to understand. (Reviewed April 2019)

As always rec'd excellent service from PC-FistAid in Piddington. Joyce and Robin always provide excellt after sale service too. (Reviewed March 2019)

First rate business
Totally professional
Excellent service (Reviewed March 2019)

They transferred mu data from a windows 7 to a windows 10 computer very succesffully. (Reviewed March 2019)

First class service, very good value for money. would thoroughly recommend. (Reviewed March 2019)

Full service & clean up of laptop (Reviewed March 2019)

Annual service on computer desktop. Excellent, prompt and very knowledgeable. Would highly recommend. (Reviewed March 2019)

Computer repair/ service (Reviewed March 2019)

Help with cleaning the computer after spam phone call - resetting and changing email address (Reviewed March 2019)

ANNUAL SERVICE OF P.C. CARRIED OUT EFFICIENTLY AND ON TIME (Reviewed March 2019)

Excellent as always (Reviewed March 2019)

Set up new desktop PC (Reviewed March 2019)

Fixed a Windows 10 update problem, and then upgrade to SSD, reinstall most and handover, all very professionally done- Thanks!! (Reviewed March 2019)

PC Support (Reviewed March 2019)

1st class- very informative- friendly- professional- excellent (Reviewed March 2019)

Rebuilt laptop & built up new desktop that they advised me on. Am very happy. (Reviewed March 2019)

Full service. (Reviewed March 2019)

Robin told me exactly what needed to be done to improve my PC's performance and completed it very quickly, efficiently and for fantastic value for money. (Reviewed March 2019)

Computer check and update done with helpful advice and guidance (Reviewed March 2019)

Excellent service as always
Advice and service second to none (Reviewed February 2019)

Excellent friendly service (Reviewed February 2019)

Annual computer service and upgrade of security. (Reviewed February 2019)

Efficient. Flexible arrangements. Always on call to help. Very grateful for their advice and knowledge. (Reviewed February 2019)

The service was exceptional. The company comfortably provided us with a solution, while we spent as little as possible. This whole system is undoubtedly fit for purpose. (Reviewed February 2019)

Service for laptop (Reviewed February 2019)

Joyce serviced my computer and spent an hour showing me how to maintain it. Also, having recently separated from my husband, she gave me advice on getting a broadband contract, buying a printer, and was really kind and patient with me throughout. Excellent service. (Reviewed February 2019)

Robin always gives a friendly and professional service (Reviewed January 2019)

Excellent punctual service, very friendly and knowledgeable. Made everything easy to understand
(Reviewed January 2019)

Always very helpful, professional service. (Reviewed January 2019)

A new PC installation and set up. Excellent service and annual maintenance contract. Used this company for several years. Recommended! (Reviewed January 2019)

Always informative regarding upgrades and security of computers. (Reviewed January 2019)

Everything to my satisfaction, from friendly and efficient people (Reviewed January 2019)

Set up and transfer service from old computer to new. Both collected and returned when full details given of new procedures. Very pleased with the result. (Reviewed January 2019)

Full service to computer with ongoing remote access. (Reviewed January 2019)

Personal, efficient. Good advice given to suit individual needs. Highly recommended. (Reviewed December 2018)

Great service to repair my laptop. Understood my requirements and cost concerns. Very prompt, efficient and knowledgeable. (Reviewed December 2018)

Excellent service - listened to what I wanted and the budget constraints and provided an effective solution. (Reviewed December 2018)

Excellent service and very knowledgeable. Fixed my issue and way more beside - at no further costs. Would definitely recommend this company. (Reviewed December 2018)

So knowlegable, so helpful. (Reviewed December 2018)

Sorted out a problem with Outlook. They took the computer away and it came back after being fully serviced. I trust them to do a good job. (Reviewed December 2018)

First class service. Excellent aftercare service. Brilliant. Five star service. (Reviewed December 2018)

Excellent and very thorough attention to all my computer needs, as usual. Friendly and highly professional. (Reviewed December 2018)

Over the years I have used this company and they never fail in outstanding knowledge and customer service. (Reviewed December 2018)

On time, very pleasant manner. Diagnosed problem straight away. Very good and helpful. Excellent. (Reviewed November 2018)

Have used PC-FirstAid for a number of years. Wonderful service. Very knowledgeable, efficient and helpful. No hesitation in recommending. (Reviewed November 2018)

Always available to help and always overcomes our problems. Superb friendly service. (Reviewed October 2018)

Very good service, have used them before for many years (Reviewed October 2018)

Always good. Can phone/email anytime for help. Great service and advice. (Reviewed October 2018)

PC First Aid are always helpful. They explain in a way that I can understand. I have confidence in them.. (Reviewed October 2018)

Transferring from old computer to new one (Reviewed October 2018)

Excellent always very helpful (Reviewed October 2018)

Robin & Joyce are very kind and professional. If anyone has a pc problem - choose PC-First Aid.com. Use no one else (Reviewed September 2018)

Annual check, service & clean up (Reviewed September 2018)

outstanding (Reviewed September 2018)

Always helpful, no problem is too big for them (Reviewed September 2018)

New computer set up (Reviewed September 2018)

Service was excellent explained in depth and felt completely confident in the work carried out (Reviewed September 2018)

Excellent service with clear explanation in a friendly courteous manner (Reviewed September 2018)

They service my computer annually. if I have any problems or queries I phone them up and they deal with them. (Reviewed September 2018)

Set up of new computer, moved files from the old computer to the new one, giving advice throughout the process. Robin and Joyce are extremely professional, very knowledgeable and helpful (Reviewed September 2018)

Not only were we given excellent service and support but PC First Aid.com Ltd provide the additional guidance by spending time helping with queries /problems. they provide a full package. They listen, explain and CARE whilst giving wonderful support. (Reviewed September 2018)

Prompt good traditional service - carried out efficiently, timely & with a smile (Reviewed September 2018)

Annual PC health check & security upgrades (Reviewed September 2018)

As always I received excellent, helpful and friendly service to keep my laptop in first class condition (Reviewed September 2018)

Installation of printer (Reviewed September 2018)

Could not be better - brilliant service (Reviewed September 2018)

Excellent (Reviewed September 2018)

Full service of laptop (Reviewed September 2018)

Computer service & updates (Reviewed September 2018)

Excellent service as usual for a tricky problem on my laptop (Reviewed September 2018)

Service (Reviewed September 2018)

High quality customer service (Reviewed September 2018)

Continued servicing of laptop with 12 month guarantee and support (Reviewed September 2018)

The annual computer service with advice about security. I had the usual excellent friendly service giving me peace of mind. (Reviewed August 2018)

The service I receive is always excellent and more! (Reviewed August 2018)

I have always found the service and advice given excellent at all times. Any trouble I have is quickly sorted out. (Reviewed July 2018)

Prompt on time, thoroughly professional. Have recommended to friends. (Reviewed July 2018)

New PC & download of all information on previous / old PC. (Reviewed July 2018)

Full upgrade & service of desktop PC + rebuild. Resolution of corrupted recycle bin on back up drive. (Reviewed July 2018)

Excellent efficient service carried out in a most professional manner. (Reviewed July 2018)

Most informative. (Reviewed July 2018)

Excellent as always. (Reviewed July 2018)

Set up and transfer service. (Reviewed July 2018)

Superb (Reviewed June 2018)

I had the full service. Very satisfied. Had opted for a SSD unfortunately due to age of PC unable to install. A lot of effort and time was spent on PC . No extra charge. (Reviewed June 2018)

PC serviced and software upgraded. Telephone helpline for 1 year. (Reviewed June 2018)

Perfect friendly & knowledgeable service. (Reviewed June 2018)

I was very pleased and grateful with the work carried out on my laptop (Reviewed June 2018)

Excellent service. Good advice that gives reassurance and peace of mind. Would recommend this business to anyone. (Reviewed June 2018)

Excellent response time and professional friendly response as always. (Reviewed June 2018)

As always the service was excellent, as is the follow up service. (Reviewed June 2018)

Annual service on desktop computer - now restored and working faster. (Reviewed June 2018)

They were punctual, courteous and explained things very clearly and with a pleasant manner. (Reviewed June 2018)

Annual computer service (Reviewed May 2018)

Excellent service as always (Reviewed May 2018)

Excellent repeat service sine 2002 (Reviewed May 2018)

First class all the way, always available when I have a problem and sorted out within minutes. (Reviewed April 2018)

Annual computer service (Reviewed April 2018)

Always prompt and excellent service. (Reviewed April 2018)

Complete re-build and deliver and install. (Reviewed April 2018)

Very explanative, polite and thorough. Easy to relate to. (Reviewed April 2018)

Repair to a locked up computer software updates. (Reviewed April 2018)

Rebuilt my computer after getting a virus (Reviewed April 2018)

Excellent efficient service that gives reassurance and peace of mind. (Reviewed April 2018)

Excellent (Reviewed April 2018)

Always very good (Reviewed April 2018)

Made the transition to a new computer straight forward for a pair of intelligent retirees who are not computer geeks! (Reviewed April 2018)

Excellent service with a smile as usual. Good advise also given, good remote help when required (overall excellent). (Reviewed April 2018)

Very reliable and able people to deal with, completely satisfied with the results. (Reviewed March 2018)

I had an annual laptop service. (Reviewed March 2018)

Service home computer, updating security and advising and fixing problems with running the computer. (Reviewed March 2018)

Always prompt efficient service. (Reviewed March 2018)

First class - as always (Reviewed March 2018)

Purchase of a lap top (Reviewed March 2018)

An excellent service - friendly and efficient. (Reviewed March 2018)

Excellent (Reviewed March 2018)

It was excellent & friendly. You never get talked down to. (Reviewed March 2018)

Laptop repair. (Reviewed March 2018)

Very reliable and helpful known Robin for years and would never go anywhere else. Has customers best interest first most. (Reviewed March 2018)

Excellent customer service, friendly and helpful. Able to use my computer with confidence thanks to their service. (Reviewed February 2018)

Computer fixed & serviced laptop (Reviewed February 2018)

Very helpful and thorough. Fixed my sons gaming computer and gave advice for improvement. (Reviewed February 2018)

Vey good - unlike Microsoft who caused the problem in the first place (Reviewed February 2018)

V. Good (Reviewed February 2018)

Laptop needed to be adjusted as I did not get good connection. (Reviewed February 2018)

Annual service was well organised and delivered on time, with excellent personal advice and assistance. Highly recommend PC First Aid. (Reviewed February 2018)

When my old computer died! they were quick to react, gave me a laptop to cover me while my new one was ordered. Then set it up and reinstated al my files. Excellent service. (Reviewed February 2018)

Lap top needed full service and clearing out of old files. (Reviewed February 2018)

PC- Computer - another excellent service. (Reviewed February 2018)

Joyce & Robin have kept my pc/laptop working for 5 years. Their remote working is perfect and they are always there when I need them. (Reviewed February 2018)

Turned up on time, got most of the problems sorted out but in the end needed to take it away. Came back working really well. (Reviewed February 2018)

Very professional. Answered any questions I had. Very helpful. (Reviewed February 2018)

Advice on new laptop- setting up of same & removal of all data from old machine. (Reviewed February 2018)

Computer back up / service / security. (Reviewed February 2018)

PC Support (Reviewed February 2018)

Service for laptop computer (Reviewed February 2018)

Laptop rebuild + upgrade (Reviewed February 2018)

First class, excellent service, all positive - no negative (Reviewed January 2018)

Very professional and efficient. Kept informed fully of what would need to be done and the outcome. Simply explained and demonstrated. (Reviewed January 2018)

Service laptop (Reviewed January 2018)

Loan computer when mine 'died.' Guidance given on replacement computer - refurbished or new. Replacement computer set up and checked and guidance on using given. (Reviewed January 2018)

Yearly service of laptop computer (Reviewed January 2018)

Excellent advice and service (Reviewed January 2018)

A full service on my laptop installation of new anti virus and antispyware. Installation of new programs. A thorough lesson on how to use everything, on how to keep my computer safe and efficient. (Reviewed January 2018)

As always, friendly greeting constant updates + advice, quick turnaround.
Thank you (Reviewed December 2017)

Annual service of laptop, originally set up by PC First Aid. (Reviewed December 2017)

Problem fixing on our home computer. Very full explanation and good service provided to update the computer. Very satisfied with service. (Reviewed December 2017)

Initial contact by telephone. Company provided excellent advice, by phone or on-line. Also suggest updates where neccessary.

Small company but with BIG knowledge.

Also very nice people! (Reviewed December 2017)

PC clean up (long overdue) speedy efficient service. (Reviewed December 2017)

Robyn & Joyce offer a first rate, professional + personal service. They have given me complete peace of mind. (Reviewed December 2017)

Laptop MOT
First Class Service (Reviewed December 2017)

Excellent service, annual checks, reasonable prices and very nice people to deal with. Recommended! (Reviewed December 2017)

Routine annual computer service. Excellent! Professional, friendly, very knowledgeable. Faultless! (Reviewed December 2017)

Have used PC-First Aid for many years, always provide excellent friendly service. Would not use anyone else. (Reviewed December 2017)

Excellent service at a good price highly recommended. (Reviewed December 2017)

Excellent as always (Reviewed December 2017)

Very good as usual (Reviewed December 2017)

Upgrade and 'cleaning' computer. (Reviewed November 2017)

Excellent communication in clear terms, just what I needed! Gave me security and confidence. (Reviewed November 2017)

Excellent service. Always willing to answer questions. Remote control part of service to deal with problems, really useful. (Reviewed November 2017)

Robin and Joyce have made this process simple and easy. Customer Service is friendly and uncomplicated. Would recommend without hesitation. (Reviewed November 2017)

Service, update and advice on PC (computer) used at home. Very helpful, knowledgeable and reliable service. Home visits, phone calls and emails. (Reviewed November 2017)

Have used PC-First Aid for five years now, always able to sort problems out quickly. Would not use anybody else. (Reviewed November 2017)

Excellent service to replace my old laptop with a reconditioned one that works perfectly.
Full training provided to cover the changes in the operating systems, and a full and understandable explanation of the programmes added, for my convenience.

Thank you Joyce. (Reviewed November 2017)

Very professional friendly service (Reviewed November 2017)

My laptop computer was running very slow - the fault was remedied, software updated and advice given plus 12 month support in price (Reviewed November 2017)

Annual service and advice Q's answered (Reviewed November 2017)

Very efficient and reliable service. Rebuilt a very badly infected laptop which is now working very well. Service includes very helpful remote back up. Excellent. (Reviewed November 2017)

Installed new laptop with all information. Transferred from old laptop installed Windows 10. Efficient and helpful. (Reviewed November 2017)

They are friendly, very professional, and don't treat you like an idiot. Do what they say they will when they say they will. (Reviewed November 2017)

Yearly check up of my PC. Excellent service. (Reviewed November 2017)

Computer service (Reviewed November 2017)

Hard drive replacement and data recovery on PC (Reviewed November 2017)

Laptop service collect and return excellent service. (Reviewed October 2017)

Complete overhaul of my laptop. (Reviewed October 2017)

Great service, fixed a broken screen on my laptop very quickly and given advice about backing up my files. Would definitely use again. (Reviewed October 2017)

The service was excellent as always, not being very computer minded I hope I absorbed enough of the teaching of how to use Piccasa so I can show my husband (now in a care home) photographs to help remind him of all the happy memories we shared in the past. (Reviewed October 2017)

Annual Computer Service and update. (Reviewed October 2017)

Helpful efficient available when I need help, always turns up on time. (Reviewed October 2017)

Very good. (Reviewed September 2017)

Prompt, professional and friendly. (Reviewed September 2017)

Excellent - servicing of PC (Reviewed September 2017)

Annual service of HP desk top computer. Very efficient, excellent communication and very reliable. (Reviewed September 2017)

Excellent service as usual from Robin and Joyce. (Reviewed September 2017)

I have phoned them on several occasions with a problem and they have always dealt with it immediately. My computer has just had its annual service. (Reviewed September 2017)

Excellent always very helpful (Reviewed September 2017)

Computer service. (Reviewed September 2017)

I have been using PC-First Aid for many years now and have always found them to be most helpful. As there name suggest they provide a first class service. (Reviewed September 2017)

Very professional (Reviewed September 2017)

Computer which is about 6 years, was cleaned up, extra ram fitted, anti virus to there programmes installed. Printer problem resolved. (Reviewed September 2017)

First class service, always helpful, no problem too minor. (Reviewed September 2017)

Excellent service and overhaul of PC. Careful explanations. I use this firm annually for servicing which means customer service last all year through. Would highly recommend. (Reviewed September 2017)

Could not be bettered. (Reviewed August 2017)

PC repair (Reviewed August 2017)

A power spike destroyed our hard disk and ssd. These hardware were replaced, all the data recovered and a total rebuild of windows took place to sort out pre-existing issues. At all times we were kept informed and given options. we now have an efficient computer, 12 months telephone help service, some effective anti-virus and malware programs. We paid £240 in total which I think was good value for money. I highly recommend this service. PS We now have surge protection. (Reviewed August 2017)

The service was first class very helpful. (Reviewed August 2017)

Computer locked out from internet. PC-first aid fixed problem, due to windows 10 upgrade. Gave advice and recommended memory upgrade and service. Excellent service as quick turn around at short notice. (Reviewed August 2017)

Yearly service for my laptop (Reviewed August 2017)

excellent service - as usual (Reviewed August 2017)

Set up a transfer service from old PC to new PC. This was totally seamless to me, as the user. (Reviewed August 2017)

Laptop service (Reviewed August 2017)

Very friendly, efficient service. Any computer problem solved with excellent advice. (Reviewed August 2017)

Excellent (Reviewed July 2017)

It was very efficient, friendly and supportive. (Reviewed July 2017)

Robin and Joyce are a wonderful team. My PC now runs as smoothly as they do. (Reviewed July 2017)

Excellent (Reviewed July 2017)

Excellent service in every way (Reviewed July 2017)

Excellent service - all problems solved. (Reviewed July 2017)

Excellent helpful and courteous. (Reviewed July 2017)

Fast and efficient, helpful and informative. (Reviewed July 2017)

Service (Reviewed July 2017)

Setting up printer (Reviewed June 2017)

A yearly service of our PC (Reviewed June 2017)

Replaced keyboard on laptop (Reviewed June 2017)

Excellent quick friendly (Reviewed June 2017)

Excellent service, can be depended upon to provide a 1st class service to get the computer up and running again. (Reviewed June 2017)

Excellent service always provided and understand our individual business needs. (Reviewed June 2017)

PC Support
PC Suppy (Reviewed June 2017)

Detailed servicing of computer. Professionally done. Computer returned by employee who explained various additional measures to be undertaken. (Reviewed June 2017)

Very good (Reviewed June 2017)

Annual service on desktop computer. (Reviewed June 2017)

Lap top full service. My computer is fixed running better than before I feel it is more secure too. (Reviewed June 2017)

Desk top still going strong because of annual service. Advice etc given very clearly so that non tech users can understand. (Reviewed June 2017)

Excellent service (Reviewed June 2017)

Dead lap top restored to life. It was a problem but Robin gave a lot of time bringing it back to life. (Reviewed May 2017)

Annual service on my laptop. Robin explained fully what he had done and advised me of the need to copy documents/photos ect to another secure source. (Reviewed May 2017)

Laptop repair after infection. (Reviewed May 2017)

Annual service and 1 year service agreement. (Reviewed May 2017)

Annual service and 1 year service agreement. (Reviewed May 2017)

Personal Lap top required a complete clean and restore after being subjected to a scam and hacking. (Reviewed May 2017)

We have used PC First Aid for a number of years. They are reliable and give excellent service at all times. (Reviewed May 2017)

Expert, patient and very helpful (Reviewed May 2017)

A rebuild of my computer (Reviewed May 2017)

Always receive excellent service from PC 1st Aid. Have used them for several years. (Reviewed May 2017)

Excellent service provided. (Reviewed April 2017)

Very prompt response, with excellent understanding and appropriate treatment, both for the laptop and for its owner - well done indeed. (Reviewed April 2017)

I've used PC FirstAid for some years now, and always receive prompt and efficient service with all my personal and business computing needs. I'm very happy to recommend them. (Reviewed April 2017)

Very helpful and precise, had eye on clock but good service offered. (Reviewed April 2017)

Advice on buying new computer and then setting up new one. Excellent explanations, easily understood and back up if I need it. (Reviewed April 2017)

Full service on my computer picked up on time and date and returned earlier when requested. (Reviewed April 2017)

Full service of Laptop (Reviewed April 2017)

PC First Aid is an excellent company provides first class service and advice. Totally trustworthy and very good value. (Reviewed April 2017)

Laptop service - excellent. We find both Robin and Joyce very helpful with any queries - no matter how basic. (Reviewed April 2017)

PC Upgrade and general tidy (Reviewed April 2017)

Have always used this organisation since moving here nearly 7 years ago. Excellent service, prompt, personal, professional. (Reviewed March 2017)

Annual service of home computer. (Reviewed March 2017)

A very good service, willing to spend time to explain things in detail. Its the third time we have used this company and have recommended them to our friends and family. (Reviewed March 2017)

IT Support (Reviewed March 2017)

Another years trouble free computing due to the maintenance of my PC by PC First Aid. (Reviewed March 2017)

Clear, relevant guidance given regarding PC issues. (Reviewed March 2017)

Excellent (Reviewed March 2017)

Annual service of 2 desktop and 1 laptop computers. Also installation of new desk top monitor and photoshop update. First class service - as usual. (Reviewed February 2017)

Update on computer (Reviewed February 2017)

Friendly professional and quick. (Reviewed February 2017)

Excellent and trustworthy very pleased. (Reviewed February 2017)

Computer repair (Reviewed February 2017)

Install of a new laptop. Install of computer software. (Reviewed February 2017)

PC support and maintenance (Reviewed February 2017)

All round excellent (Reviewed February 2017)

Set up and specified new laptop and transferred data from PC. They are friendly, reliable, knowledgeable and dependable. (Reviewed February 2017)

Very good all round (Reviewed February 2017)

Friendly, responsive, professional, excellent service. (Reviewed February 2017)

Full service and upgrade really friendly, very informative, very helpful, very knowledgeable. Highly recommended. Glad I found them. (Reviewed February 2017)

Robin is always on time, very efficient and knowledgeable, patient when trying to explain computer to me. (Reviewed February 2017)

Very good service (Reviewed February 2017)

Tune up and repair of computer. New HD fitted. (Reviewed February 2017)

1st class service highly recommend. (Reviewed January 2017)

Fantastic - up to date and very knowledgeable. (Reviewed January 2017)

Full PC Service (Reviewed January 2017)

First class couldn't fault it. (Reviewed January 2017)

Annual service plus check for viruses. (Reviewed January 2017)

Not only very knowledgeable, but also pleasant and efficient. (Reviewed December 2016)

Computer Service (Reviewed December 2016)

Fast, clearly explained at my level (beginers) had an emergency (scan) quickly dealt with. (Reviewed December 2016)

Punctual, Professional polite and patient. (Reviewed December 2016)

This is my third time to use PC First Aid and I am extremely pleased with the service. I would recommend them. (Reviewed December 2016)

Computer service. (Reviewed December 2016)

I received a first class service very pleased. (Reviewed December 2016)

This company have helped me purchase a new computer and loaded all my files. Talked me through the new set up. (Reviewed December 2016)

Great as usual. (Reviewed November 2016)

Full service desktop P.C. (Reviewed November 2016)

Excellent service as always. Very helpful and knowledgeable. (Reviewed November 2016)

Annual servicing and the removal of un necessary apps. (Reviewed November 2016)

Laptop Service - PC First Aid provided a first rate professional and efficient service. Faultless. (Reviewed November 2016)

Annual PC service and support. (Reviewed November 2016)

Repaired/Serviced/Upgraded Laptop. Loan of Laptop while mine was being repaired. (Reviewed November 2016)

Excellent (Reviewed November 2016)

First class service, very helpful. Would certainly recommend. (Reviewed November 2016)

Service and advice for computer. (Reviewed November 2016)

Set up of new computer. First rate - knowledgeable. friendly and professional 5 star service. (Reviewed November 2016)

Laptop service and provide new hard back up. (Reviewed November 2016)

Expert and professional.
Reassured by their expert work based upon long experience in this field. Job done comprehensively in a shirt time.
Efficient and friendly. (Reviewed November 2016)

App times kept to the minute, very polite and friendly my computer now 100% better and we are very happy with service. (Reviewed November 2016)

Excellent service - explained what was wrong with our computer in layman's terms. Repaired quickly, very polite and courteous. (Reviewed November 2016)

Computer set up & transfer of data service (Reviewed November 2016)

Excellent as always. Annual service but helps with my queries too. (Reviewed November 2016)

Annual service and installation of back up system. (Reviewed October 2016)

Full service. (Reviewed October 2016)

I received polite, pleasant, efficient and thorough service. Robin could not have been more helpful. I shall be recommending him to my friends. (Reviewed October 2016)

Annual check up and service (Reviewed October 2016)

Following fraud on my bank account for substantial amount, computer was requested by fraud team at bank to be cleaned. PC-First Aid did an excellent and speedy job and gave 1st class tuition. (Reviewed September 2016)

Transferred to new computer (domestic) 19/9/16 (Reviewed September 2016)

We always receive a first class service from PC-First Aid, not only with the annual check up, but also whenever we have a concern, justified or not. Friendly and reliable advice throughout. (Reviewed September 2016)

PC annual service and security check.
Very professional. (Reviewed September 2016)

The service I have received has been efficient, polite and sympathetic to my needs as an 86 year old computer user. (Reviewed September 2016)

Excellent communication and knowledge of computer HW and SW. Good customer skills and value for money. So glad we have Robin. (Reviewed September 2016)

A thorough service that delivered what was asked (Reviewed August 2016)

Full service and update. (Reviewed August 2016)

I have my computer serviced by them each year. I have also phoned them a few times in the past year when I have had a problem/query. (Reviewed August 2016)

The work on my laptop computer was handled quickly and efficiently. The computer was returned promptly and the work was explained in detail. Costs were very reasonable. (Reviewed August 2016)

Robin and Joyce always give prompt, friendly information service. Advice is given in a manner such as one doesn't feel inadequate. A great company. (Reviewed August 2016)

New PC purchased - all data transferred. New SSD fitted windows 7 installed. New programmes installed. Spent time to show changes - very good service. (Reviewed August 2016)

I paid the price I was told. When the computer would be taken away and date returned all this happened. (Reviewed August 2016)

Excellent and helpful throughout. (Reviewed August 2016)

Usual excellence (Reviewed July 2016)

Service to PC and general advice about security. Quick, thorough and efficient. Also very pleasant. (Reviewed July 2016)

Annual maintenance on home computer. (Reviewed July 2016)

Professional courteous explanatory would definitely recommend. Highly trusted. (Reviewed July 2016)

Brilliant (Reviewed July 2016)

Mr Beck was punctual, courteous and explained the working of the computer clearly. He also rolled out all the problems. (Reviewed July 2016)

MOT and upgrade to Microsoft 10. (Reviewed July 2016)

Annual service (Reviewed July 2016)

Repair to my Laptop done to excellent standard in very quick time with very reasonable charges. Would recommend and use again if necessary. (Reviewed July 2016)

Always very reliable and extremely professional. (Reviewed July 2016)

Very good - removal of Malware and service of lap top. (Reviewed June 2016)

Friendly prompt service very helpful. (Reviewed June 2016)

PC Support fixing hardware faults and software bugs. (Reviewed June 2016)

It was excellent, as usual, I would recommend Robin to anyone, he is so patient. I am 93 years old and I don't remember things as well now. (Reviewed June 2016)

Windows 10 upgrade and servicing computer. Excellent service as always - slight problem with upgrade being swiftly dealt with. (Reviewed June 2016)

Quick, excellent and a joy. (Reviewed June 2016)

Complete overhaul!

New Security Programmes
Lots of advice (Reviewed June 2016)

Excellent as usual on an upgrade/computer check. (Reviewed June 2016)

First class service always available to answer any queries. (Reviewed May 2016)

All work done and explained well. All queries answered. Machines returned on time. (Reviewed May 2016)

Annual service of laptop. (Reviewed May 2016)

Very thorough service. A little expensive, but 12 months remote support included in the price, so worth it for peace of mind. (Reviewed May 2016)

This is the second annual service of my computer. (Reviewed May 2016)

Excellent service overall. (Reviewed May 2016)

Excellent courteous and efficient. (Reviewed May 2016)

Computer Repair. (Reviewed May 2016)

Annual PC Service, help and advice with any problems. (Reviewed April 2016)

Annual service and upgrades of computer. (Reviewed April 2016)

Repair to software of PC (Reviewed April 2016)

Re build PC software and provide technical support. (Reviewed April 2016)

Robin & Joyce always provide an excellent professional service. I would recommend them to anyone. (Reviewed April 2016)

Excellent (Reviewed April 2016)

Computer failed. Excellent advice received on way forward. Laptop loaned until new purchase arrived. Softward/programme/data all recovered. Home visit made to ensure all new equipment working correctly. (Reviewed April 2016)

Usual fine service, Punctual, explanatory. (Reviewed April 2016)

This was an annual service, promptly and thoroughly carried out. Computer collected and delivered back exactly as arranged. Very satisfied with service received. (Reviewed April 2016)

IT Support (Reviewed April 2016)

Excellent - very personal service and all promises kept. (Reviewed March 2016)

Laptop serviced, checked out & new drive fitted. (Reviewed March 2016)

Very good, helpful and informative (Reviewed March 2016)

Prompt & practical not overly techy! (Reviewed March 2016)

Annual service. (Reviewed March 2016)

Full check-up on PC (Reviewed March 2016)

fantastic! Many years of trouble free computing with PC First Aid. A very informative and helpful service. (Reviewed March 2016)

Laptop software problem solved, update and annual service (Reviewed March 2016)

Have used this company many times as they are extremely knowledgeable, very friendly and efficient. (Reviewed March 2016)

Excellent (Reviewed March 2016)

As usual excellent service (Reviewed February 2016)

Very good service, time taken to explain the installation to windows 10 and security systems being used. (Reviewed February 2016)

I have received excellent service from the above business and would not hesitate to recommend them to anyone. Thank you. (Reviewed February 2016)

Friendly, helpful, excellent (Reviewed February 2016)

First class service from beginning to end (Reviewed February 2016)

Computer crashed and thought I had lost all data, these guys managed to find it all and get my pc up & running again. Excellent service. (Reviewed February 2016)

Previously used and very happy with service received, repeat business. (Reviewed February 2016)

Very good (Reviewed February 2016)

First Class First Aid - 100% recommended in every way (Reviewed February 2016)

Prompt friendly service, the annual service keeps my oldish PC going smoothly and always better than before it was serviced. (Reviewed January 2016)

Excellent (Reviewed January 2016)

My computer was collected from my home on date and time agreed and returned 2 days later - serviced and updated. (Reviewed December 2015)

Excellent response and good explanation of work undertaken (Reviewed December 2015)

Excellent, attentive service. Robin and Joyce were so helpful and very good value for money service. (Reviewed December 2015)

I.T Support (Reviewed December 2015)

Prompt efficient service received when daughter's laptop screen broke, would use again. Highly recommended. (Reviewed December 2015)

Complete laptop re-build following virus. Excellent service. (Reviewed December 2015)

Set up of new computer and transfer of data from old computer (Reviewed December 2015)

Very reliable people to meet your computer requirements. Great to know they are there to sort out problems if you get any. Service is excellent. (Reviewed December 2015)

The service I receive from both Robin and Joyce is always first class - I wouldn't trust my computer to anyone else. (Reviewed December 2015)

Excellent (Reviewed November 2015)

Computer service and upgrade. (Reviewed November 2015)

An excellent company. First class service. Have already recommended them to friends. Could not have been more helpful. (Reviewed November 2015)

Excellent (Reviewed November 2015)

Have used PC-First Aid for many years always receive professional and excellent service. Relaible (Reviewed November 2015)

Transfer of all data and programmes, desktop to laptop computer. (Reviewed November 2015)

Excellent expertise and service from Robin & Joyce (Reviewed November 2015)

Computer Service. (Reviewed November 2015)

Computer service. First rate, knowledgeable and very helpful husband and wife team. Can't fault them. (Reviewed November 2015)

Computer service. Very efficient and knowledgeable company. Pleasant to deal with. Faultless. (Reviewed November 2015)

Prompt, willing helpful - full service and security update. (Reviewed November 2015)

Computer repair. (Reviewed October 2015)

Good quick service delivered under considerable time pressure. (Reviewed October 2015)

Excellent service, New computer as old one was past its sell by date. (Reviewed October 2015)

Excellent (Reviewed October 2015)

Have used PC First Aid for a couple of years. Very helpful and always ready to assist. (Reviewed October 2015)

Windows rebuild due to laptop having blue screen. (Reviewed October 2015)

Set up new computer. Transfer details, photos etc from old p/c. Robin and Joyce were very helpful. (Reviewed October 2015)

Yearly Computer Service and clean up. (Reviewed October 2015)

We always get a first class service from PC-First Aid, and know we can rely on them for help and advice. (Reviewed October 2015)

Annual PC maintenence and update. (Reviewed October 2015)

Very professional people. Excellent support. Explained fully on changes. (Reviewed October 2015)

Always very helpful and polite. (Reviewed October 2015)

First class would not hesitate to recommend. Good friendly service and value for money. (Reviewed October 2015)

Disinfection of Laptop, excellent service. (Reviewed October 2015)

My Computer was very slow and cluttered. This company cleaned hard disc and sorted it out. (Reviewed October 2015)

Excellent very comprehensive. (Reviewed October 2015)

I was impressed with the proffesional approach of this company. From irst phone call through to completion of all aspects, advice and guidance was excellent. No hard sell and the life of my laptop extended for a number of years. (Reviewed October 2015)

Very good especially for me as I am hard of hearing, he talked slow and clear and done a good job on my computer. (Reviewed October 2015)

My computer was collected and returned exactly as promised.
Robin re-installed it and explained that had been done and why to my satisfaction.
All together a smooth professional performance. 1st class. (Reviewed October 2015)

Came when they said. Did far more than agreed as it was needed. Gave excellent advice very pleasant throughout. (Reviewed October 2015)

Excellent - as always. (Reviewed October 2015)

Excellent very informative about a variety of things I can look at and do on the PC and being a novice I can now look at old pictures much more Great. (Reviewed August 2015)

First class friendly service. (Reviewed August 2015)

Computer serviced and set up. Excellent explanation of the new features. (Reviewed August 2015)

Extremely helpful and professional and excellent backup, made things very easy for me to understand and use. (Reviewed July 2015)

Repairs to laptop and associated programmes. (Reviewed July 2015)

My computer is working fine, however I know nothing of them. I would not know if I was over charged or under charged. I am satisfied. (Reviewed July 2015)

Computer advice and servicing (Reviewed July 2015)

Great Service, Very professional. Good value. (Reviewed July 2015)

Absolute First Class (Reviewed July 2015)

As always I received excellent sevice from this organisation, so I will continue to use them, as I have done so for the past 5 years. (Reviewed July 2015)

Excellent, courteous good value. (Reviewed July 2015)

PC-first aid always give a wonderful service and never make you feel stupid for asking what may be silly questions. They always take the time to make sure that you are happy and understand what to do. (Reviewed July 2015)

Computer servicing plus system support and temp replacement equipment. (Reviewed July 2015)

Good follow up to solve unexpected problems. (Reviewed July 2015)

Very prompt service. Lucid explanation of some very technical terms. (Reviewed July 2015)

New PC configured and delivered on time, and email continuity assured - very detailed support and advice. (Reviewed July 2015)

Installation of new computer and software. (Reviewed June 2015)

Very thorough, excellent service, good communication no negative comments at all. (Reviewed June 2015)

Computer support (Reviewed June 2015)

This not very computer literate pensioner was very impressed with the amount of care and detail that was expended on what was probably a very mundane task for them. (Reviewed June 2015)

Efficient servicing of computer by Robin and Joyce who I trust to give me the best advice possible. (Reviewed June 2015)

Full service and windows re-build (Reviewed June 2015)

Computer service including enlarging capacity of 'C' Drive. (Reviewed June 2015)

We had recommended PC First Aid, and would not hesitate to pass the recommendeation on. (Reviewed June 2015)

First class very reliable. (Reviewed June 2015)

Brilliant
A difficult problem with hard disk that they sorted with no panic. (Reviewed May 2015)

Prompt, helpful, efficient would recommend. (Reviewed May 2015)

First class (Reviewed March 2015)

Very good, helpful and reliable service. (Reviewed March 2015)

Prompt, efficient service and did exactly what was required. 2nd time used and would fully recommend the service (Reviewed January 2015)

Very prompt reply to my email requesting assistance. (Reviewed January 2015)

Laptop repaired within 24 hours including collection and delivery from my home address. Excellent service. (Reviewed January 2015)

Amazing service fully recommend. (Reviewed January 2015)

Great service - nice people - honest and will use again. (Reviewed January 2015)

A fabulous service - a very human face in the world of computing (Reviewed January 2015)

Helpful service, and they dont "talk down" to you. (Reviewed January 2015)

Very friendly and professional service and honest. My computer knowledge is very limited but they fixed my laptop and patiently helped me to understand what had gone wrong and how to avoid anymore problems. (Reviewed January 2015)

Very good service and good non- technical explanation. Very practical problem solvers. (Reviewed January 2015)

Quick efficient service, very reasonable price and support included. (Reviewed January 2015)

PC - First Aid.com are our family "IT Department - we trust them. (Reviewed January 2015)

Very promt, reliable and good knowledge. Gave good advice and information relating to after care. Even gave an unscheduled follow up. (Reviewed January 2015)

PC-First Aid are an excellent business who provide exemplary customer service. I would not hesitate to recommend them to anyone. I found them myself through a friends recommendation (Reviewed January 2015)

Excellent service, able to explain well fault and how it was fixed.
Very happy (Reviewed January 2015)

Very good service everything explained in a clear way. (Reviewed January 2015)

Felt confident that I was getting the correct services, with no hidden costs. Charming to deal with. (Reviewed January 2015)

Experienced person who gave me confidence as to his work. Really pleased that I used this company. (Reviewed January 2015)

Wish we'd found this company years ago. Excellent in all aspects (Reviewed January 2015)

This company made us feel very confident, they were approachable and good at answering all our (sometimes silly) questions. (Reviewed January 2015)

A reliable and trustworthy service woth good aftersales help when required. (Reviewed January 2015)

I have used PC-First Aid company on many occasions and they are very knowledgeable, professional and customer friendly. (Reviewed January 2015)

Excellent service (Reviewed January 2015)

It is fantastic to be able to trust such a brilliant duo. They have been so helpful for many years. Whatever the problem they help you sort it out. (Reviewed January 2015)

Robin and Joyce Beck give value for money and a complete service that in my view is second to none. Reliable friendly service would not use anyone else. (Reviewed January 2015)

A business you can trust. Excellent, effective and prompt. (Reviewed January 2015)

An excellent service. (Reviewed January 2015)

Excellent Personal Service (Reviewed January 2015)

I have used PC - First Aid for a few years and have always ben very pleased with the 1st class service we recieve. (Reviewed January 2015)

Fast and friendly service explanations easily understood all queries satisfactorily answered (Reviewed January 2015)

First class service all through. (Reviewed January 2015)

Very good service, fixed my computer and gave me lots of advice and help with with computer maintenance. (Reviewed January 2015)

Good Local Service (Reviewed January 2015)

Fast Efficient quality service, certainly use again and recommend with confidence. (Reviewed January 2015)

Have had my computer needs sorted by PC 1st aid since late 90s before company was set up! they are very knowledgeable.
(Reviewed January 2015)

Very proffesional competent service (Reviewed January 2015)

We did not know about the NCC scheme until we dealt with this company. However it does help one to trust the business. (Reviewed January 2015)

Excellent efficient and courteous service highly recomended (Reviewed January 2015)

Very good as ever (Reviewed January 2015)

Most satifactory resolved and improved my laptop functionality provided an all round package/service (Reviewed January 2015)

First rate excellent and prompt service ! Faultless! Have been dealing with proprietors for 3 years never had a problem (Reviewed January 2015)

Excellent service professionally explained. (Reviewed January 2015)

First class service. Robin spent 2 long sessions at my home and also a week 'rebuilding' my laptop, leaving me one of his during the week. (Reviewed January 2015)

Because of a mix up with the buying of parts that were needed. They went out of their way to help. They worked hard to satisfy my particular needs. (Reviewed January 2015)

Provided good service with easy to understand instructions (Reviewed January 2015)

Second time of using PC-Firstaid and still very good (Reviewed January 2015)

A first class service delivered promptly and competently. (Reviewed January 2015)

Best IT Service I've ever had in 20 years (Reviewed January 2015)

PC First Aid acted in a totally professional manner, were prompt and did a 1st class job. (Reviewed January 2015)

Prompt and efficient service. (Reviewed January 2015)

Absolutely thrilled with service and diagnostic corrections made. Thoroughly recommend! Very happy with explanations and results. (Reviewed January 2015)

Excellent friendly service as always. (Reviewed January 2015)

Always helpful and on time. (Reviewed January 2015)

Excellent service. Would recommend. Very good handover too. (Reviewed January 2015)

First class service and follow up. (Reviewed January 2015)

Quick to respond and very good service. (Reviewed January 2015)

Very prompt service on New Year's Eve. My computer problem was solved and I was given good advice by Robin Beck. Extremely satisfied. (Reviewed January 2015)

Excellent, patient man, he was very helpful. I would recommend him. (Reviewed January 2015)

Very helpful when required amd good service. (Reviewed January 2015)

Already a customer. Very prompt and attentive service. (Reviewed January 2015)

Good service and aftercare. Friendly and explained what they had done and why. Excellent company to deal with. (Reviewed January 2015)

Always satisfied with their work. Have great confidence in them. (Reviewed January 2015)

I would confidentally recommend this company to my friends. Great service (Reviewed January 2015)

PC-FirstAid was recommended by a family member with high regard for them. The service was first class, very efficient, and speedy turn around, meant I give 100% recommendation. (Reviewed January 2015)

Very pleased with the service (Reviewed January 2015)

Brilliant, professional, clear information and advice. (Reviewed January 2015)

Excellent service throughout. Reliable, punctual and conscientious. (Reviewed January 2015)

If only all service suppliers were of this high standard. Outstanding service, thank you. (Reviewed January 2015)

Excellent service, very competent, offer of ongoing support. Would recommend to anyone. (Reviewed January 2015)

Brilliant, professional, clear information and advice. (Reviewed January 2015)

Excellent service throughout. Reliable, punctual and conscientious. (Reviewed January 2015)

If only all service suppliers were of this high standard. Outstanding service, thank you. (Reviewed January 2015)

Excellent service, very competent, offer of ongoing support. Would recommend to anyone (Reviewed January 2015)

An excellent service. Punctual polite and I am extremely grateful for the expert advice given on how to maintain my PC. This really was money well spent. Thank you. (Reviewed January 2015)

Would highly recomend to anybody who requires new computers or has a problem to solv. Very friendly and competent. (Reviewed January 2015)

Excellent advice and guidance, completed on schedule and a good price. (Reviewed January 2015)

In all the years of owning a computer this was the best service ever recieved. The help and advice was excellent very pleased ! (Reviewed January 2015)

First class service (Reviewed January 2015)

Usual excellent service Thank you (Reviewed January 2015)

Very explanatory and make sure you understood it all, and very efficient. (Reviewed January 2015)

Very much appreciated the feedback, advice and guidance on return of laptop service and rebuild. (Reviewed January 2015)

A fantastic service. Very helpful and fixed my laptop and saved my sixth form files. (Reviewed December 2014)

Friendly good advice. Excellent service. Highly recommended. (Reviewed December 2014)

Very helpful, very professional. Took time to explain everything. Will certainly continue to use PC-First Aid for all my computer needs. (Reviewed December 2014)

Excellent service/support provided. Impressive breadth of knowledge and ability to pass this on. (Reviewed December 2014)

Very good and efficient service. Telephone support also excellent. (Reviewed December 2014)

Excellent service and value for money along with a promt service. (Reviewed December 2014)

I have used this company for the first time within the past few days and have been highly impressed by their professional attitude and willingness to support my needs. My only regret is that I wish I had come across them some years ago - I am sure they would have met my needs to a much greater extent than some of the people I have used in the past. I will have no hesitation in going back to them if I need further help in the future. Their technical knowledge and understanding of the needs of end-users such as myself is faultless. The advice and guidance they have provided will be of enormous value to me in future years. I would have no hesitation in recommending them to anyone needing similar support.

I would rate this organisation as superb in every respect. They deserve to be recognised as being outstanding in their field and I wish them every success for the future. (Reviewed December 2014)

Very prompt, courteous and efficient service. (Reviewed December 2014)

Highly recommend. Left me full of confidence. (Reviewed December 2014)

Excellent service and first class ongoing support. The PC renote facility provides wonderful diagnosis. (Reviewed December 2014)

Very professional superb service. (Reviewed December 2014)

The service on my PC was carried out while I was on holiday, the instructions were carried out methodically and the result carefully explained to me. (Reviewed December 2014)

Robin is always pront, obliging and diligent in his work. (Reviewed December 2014)

Excellent advice and service. Don't do anything just what is needed. (Reviewed December 2014)

A very professional gentleman who was very thorough in solving and putting right the problem with my P.C. (Reviewed December 2014)

Robin turned up on time and explained everything in an easy to understand way without being at all patronising. Much happier now with backing up and moving photos around. (Reviewed December 2014)

Have used for some time and Robin provides an invaluable and personal service. Would recommend. (Reviewed December 2014)

Great service. Very quick (Reviewed December 2014)

Very professional superb service. (Reviewed December 2014)

First class service, delivered all as promised with good sound advice and good value for money. (Reviewed December 2014)

Very reliable and knowledgeable service. (Reviewed December 2014)

For someone like myself, who is scared of using a laptop, they explained things simply, so that I could grasp how to achieve my taskes, and to enjoy my laptop. (Reviewed December 2014)

Excellent service and would certainly use them again. (Reviewed December 2014)

Excellent service!! (Reviewed November 2014)

As always very good. (Reviewed November 2014)

First class customer service and excellent solutions to problems presented. Extremely satisfied. (Reviewed November 2014)

Very professional company. Very helpful. Full of praise for this company. All my questions were answered in a way I could understand them. I couldn't have had better service. I would use them again. (Reviewed November 2014)

First rate service. Knowledgeable, friendly, efficient. (Reviewed November 2014)

Very pleased with the service and excellent tuition so we now know the benefits and dangers of the internet, thank you. (Reviewed November 2014)

Thank you for an excellent service. (Reviewed November 2014)

We were impressed by the excellent service and explanations we received. (Reviewed November 2014)

Professional and friendly. (Reviewed October 2014)

Robin was excellent. First class customer service. Highly recommended. (Reviewed October 2014)

Robin and Joyce are complete professionals with excellent knowledge of the product they provide. (Reviewed October 2014)

Had used before and no complaints then or with back up service since so had no problem using them again. (Reviewed October 2014)

Extremely helpful to computer beginners. (Reviewed October 2014)