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Overall Customer Rating
Little Johns Cross Hill
N/A miles from your postcode
Based on 266 reviews
Jonathan made clear arrangements, contacted me when delayed by traffic, left the room spotless and the work is good value for money. As I had to leave on a work trip later that day, I haven't yet had a chance to light a fire, but I am very much looking forward to doing so when I get back. (Reviewed December 2018)
We received a professional service, clean and tidy. Highly recomend and will be using again. (Reviewed December 2018)
Excellent service as always. Jonathan is always on time and happy to give extra advice when asked for. His work is clean and tidy. (Reviewed December 2018)
Very good service. Arrived on time did a very good job. (Reviewed November 2018)
Efficient, friendly and informative.
Cannot fault and will definitely use again.
Very impressed. (Reviewed November 2018)
Excellent service, reliable and efficient and a very personable approach. (Reviewed November 2018)
Very professional service and great technical capability. Very friendly and prompt.
Carries out video inspection service and provides files for your insurance company. I wouldnt use anyone else (Reviewed November 2018)
As good as ever
Would never go to anyone else (Reviewed November 2018)
Excellent service. Very proficient and knowledgable. Incredible effort to leave everything clean and tidy (Reviewed November 2018)
Jonathan is a true professional and did a great job. We are absolutely delighted and it is a pleasure to do business with him. (Reviewed November 2018)
Very professional service, right from making the booking to leaving site. Jonathan really understands that it is your home, and does a first rate job. Highly recommended (Reviewed November 2018)
Punctual arrival, efficient job done, no mess and reasonable cost! Excellent service overall. (Reviewed October 2018)
Jonathan is friendly helpful, and goes beyond the sbasic standard required by some degrees. (Reviewed October 2018)
Always friendly, takes pride in his work and knowledgeable. Would never change my chimney sweep. Excellent service. (Reviewed October 2018)
Brilliant as usual. Always very thorough and no mess. Excellent advice given on getting the best from our stove (Reviewed October 2018)
You can publish my feedback on your website so long as you don't give my name/contact details.
By all means use my first name only and general location; perhaps EX6
As noted above - service was good; timing was good; attention to detail was good - what more can you say. (Reviewed October 2018)
excellent service prior to the visit, on the day and post visit. great customer service (Reviewed October 2018)
Jonathan arrived on time. Was very friendly. I was very pleased with his work. He was extremely clean and tidy and even put the furniture back for me after. Would definitely recommend. (Reviewed October 2018)
We have been using Jonathan since he took over the business many years ago, it is always a pleasure to see him. He is always on time and never in a rush, or answering his phone, which makes you feel that you have his completely attention. He treats your home with respect and most importantly does not leave any mess. (Reviewed October 2018)
Jonathan provides a first-rate service. He is always prompt, courteous, clean, and ready to share advice and expertise if needed. (Reviewed September 2018)
This is the second year we have used Jonathan to clean our chimney. If it was possible to give him six stars, we would! He is punctual, professional, extremely pleasant and efficient to deal with, leaves no mess or dust. In short, he does a perfect service. (Reviewed September 2018)
Clean, efficient and friendly as ever. (Reviewed September 2018)
Best of the Best, great service from start to finish, good knowledge of wood burners and good advice on how to get the unit to work to give maximum out put.
(Reviewed September 2018)
Jonathan at Best Chimney Clean was very professional and efficient when he cleaned our chimney. He went to great lengths to minimise the leakage of any dust or debris into the room, and he cleaned the chimney in the most thorough fashion. At the end of the task there was no trace of dust or dirt on the furniture or around the hearth. I fully recommend this business to any potential customers. (Reviewed September 2018)
This is the second time Mr Miles has cleaned our two chimneys. He is very efficient and skilled. He comes fully equipped. He confirms with us beforehand which is helpful. He is friendly and very professional and leaves absolutely no trace. We are happy with him and have recommended him to a neighbour (Reviewed September 2018)
Efficient, friendly, knowledgeable, clean and quick. Never had a problem in several years (Reviewed September 2018)
Excellent service, not only a professional job well done but good advice on chimney and stove maintenance. The reminder the day before the clean was very efficient (Reviewed August 2018)
We have used Best Chimney Clean Ltd for a numbe rof years. We have always found Jonathan Miles to be reliable, efficient and professional. Strongly recommended without reservation. (Reviewed August 2018)
Jonathan at Best Chimney Clean is absolutely first rate. Thoroughly professional, reliable, courteous, and friendly. His equipment is up to date and top-of-the-line and he takes great care to keep everything super tidy as well. Recommended highly and wholeheartedly!
(Reviewed August 2018)
Professional, effective, reliable and friendly. We've used Jonathan for 2 years now. Happy to recommend him. (Reviewed August 2018)
Reliable, knowledgeable and highly professional. (Reviewed July 2018)
Jonathan does an excellent job. He is always on time, is very pleasant and is a very clean worker. First class. (Reviewed July 2018)
Jonathan has helped me for a few years now. Iâve always found him friendly and helpful. (Reviewed July 2018)
Super service. All invoicing done paperless now which is great. So efficient and tidy. Fascinating to watch the whole procedure too! Highly recommend. (Reviewed July 2018)
It is a pleasure to see Jonathan each year. We can relax knowing that the chimney has been thoroughly and safely cleaned. He provides a truly professional service (Reviewed July 2018)
From the booking, to getting the jobs done, Jonathan was professional, friendly and efficient. We were very pleased to have his advice on the chimney cowl. (Reviewed July 2018)
Professional, friendly, punctual, reliable, excellent communication, clean and respectful, honest and knowledgeable, reasonably priced, will be asking Jonathan to come back next year (Reviewed July 2018)
This was the first time of usingJohns company and the first of many.
Very polite,efficient & very clean.
No hesitation to recommend this business. (Reviewed July 2018)
excellent service from start to finish. (Reviewed June 2018)
excellent service from start to finish. (Reviewed June 2018)
Jonathan comes to our house every year to clean our chimney, and has always provided an efficient, professional and reliable service. We highly recommend him. (Reviewed June 2018)
Very polite and efficient, no mess left behind, explained what he was doing.
When I had a problem he rang me with good advice and what to do and this rectified the issue (Reviewed June 2018)
Best is the best recommendation I can give. (Reviewed June 2018)
Excellent service. Not necessarily the cheapest but prompt, polite, clean and efficient giving one confidence to rely on it. (Reviewed June 2018)
Best Chimney Clean Limited offered a highly professional service which was excellent value for money. The communication was also very good. (Reviewed June 2018)
Jonathan has swept my chimneys for the last six years and I hope that he will continue for the next six. He is punctual, courteous and quick and leaves the area spotlessly clean. I recommend him without reservation. (Reviewed June 2018)
Johnathan comes in like a "breath of fresh air". He's cheerful, friendly and very efficient. What particularly impresses us is his professionalism. As such he doesn't balk at giving bad news. E.G. When cleaning the chimney with our last woodburner he noticed that the cast iron heating chamber had cracked and he had to condemn the stove. (Reviewed June 2018)
From reminder, through to making an appointment and completion of the work a truly excellent service. (Reviewed June 2018)
Always very prompt and extremely efficient. An excellent job, as always. I can highly recommend Best ChimneyClean. (Reviewed June 2018)
Jonathan is a polite,friendly and efficient individual who ALWAYS does a good job.He has been sweeping our chimney annually since he took over the business from Mark Best.Harry,his gorgeous spaniel always accompanies him,but unless a specific request is made,he(the dog)remains in the van!We will continue to use Jonathan as long as he remains in business and long may that be! (Reviewed June 2018)
Efficient and courteous service, I would certainly recommend Best Chimney Clean! (Reviewed June 2018)
Efficient and courteous service, I would certainly recommend Best Chimney Clean! (Reviewed June 2018)
As always, excellent service in all respects. (Reviewed June 2018)
Prompt, friendly, efficient.
Not only examined and swept chimney, but also adjusted fire door - a tricky task for me to do. (Reviewed June 2018)
Jonathan has swept my chimney twice. On both occasions he arrived on time, did an excellent job, with a very pleasant manner, giving me helpful advice, and leaving the room completely clean. I have complete confidence recommending him to others. (Reviewed June 2018)
Jonathan was superb. He was super prompt, super clean and super helpful. He also gave us lots of great advice on how to run the wood burner efficiently and safely. We will use him again and we would always recommend him. He was top class. (Reviewed May 2018)
Excellent service and very sound advice; our woodburner is functioning properly after years of inferior performance! (Reviewed May 2018)
Great service. Arrived on time. No fuss. No mess. Very enthusiastic about our new chiminee. Would highly recommend
(Reviewed May 2018)
Unusually efficient and friendly, very intelligent and completely responsive to what we needed. (Reviewed April 2018)
Jonathan provided an highly efficient service and gave us some helpful advice. Contact and communication was easy and replies prompt. Why had we not found him and Dan before? (Reviewed April 2018)
Birds had been getting into our boiler. Jonathan sourced a suitable grill, modified it and installed it in the chimney cowl. A very neat job saving sparrows from harm and protecting the oil burner from damage (Reviewed April 2018)
We used Jonathan's service for the first time this month, and were impressed by his professionalism. Happy to recommend him (Reviewed March 2018)
I've used Jonathan a few times now for my chimney and he always provides impeccable service. He arrives promptly, is polite, meticulously tidy, knowledgable and efficient.
He appears to have added a new reminder service for your appointment which is a great help.
Can't recommend him highly enough. (Reviewed March 2018)
Very professional service. Would highly recommend. (Reviewed March 2018)
Good communication, punctual (Reviewed February 2018)
Based upon previous customer feedback and recommendations on this and other websites I chose Best Chimney Clean Ltd to sweep our chimney.
Jonathan arrived promptly and immediately set to work. He was scrupulously clean during the sweeping process ensuring our wood burner was completely sealed to prevent any soot coming back into the room.
Upon completion we were provided with a Certificate of Sweeping.
I found Jonathan to be polite, personable and extremely efficient at his job. I will have no hesitation in making use of Best Chimney Clean Ltd in the future and I wholeheartedly recommend him to any potential customers.
Thank you (Reviewed February 2018)
Very efficient, effective, professional.
Just what was needed. (Reviewed February 2018)
Very professional, efficient and friendly, well mannered and pleasant personality. (Reviewed February 2018)
Prompt, efficient, thorough, clean and friendly service. (Reviewed February 2018)
Jonathan has cleaned our chimney for about 7 years. He is excellent. He turns up punctually, does a thorough & clean job. As the property is thatched it is essential to have someone you can trust to do a good job. I can highly recommend him. (Reviewed February 2018)
As always, Jonathan was professional, friendly, thorough, very knowledgeable (not only about chimney sweeping but also my Rayburn and its fuel and other related matters) and again as always, did the job efficiently, confidently and without leaving any mess whatsoever. He is by far the best chimney sweep I have ever had (and I am 72) and I wouldn't hesitate to recommend him. (Reviewed February 2018)
John has attended our home for the last 3 seasons to sweep our chimney. Utterly perfect, no mess, no damage and no bother on all those visits. He sheeted down th hallway and the work area before even bringing in his equipment. I have been most impressed by his high standards on every visit. He is knowledgeable and efficient, the service he provided on all the occasions was first class!! Will deffo be calling him in next season, but he sends out a reminder card which is a perfect memory-jogger. Donât need to go to anyone else. Perfect. (Reviewed February 2018)
Good communication; punctual; excellent service; good interopersonal skills (Reviewed February 2018)
We have used Jonathan's first class service for a number of years now, He sends out yearly reminders (very helpful) responds quickly to appointment requests, arrives on time and does an excellent no mess job. He also advises on maintenance needs to our wood burner and will carry out tasks if requested. Have recommended him to numerous friends now and will continue to do so. (Reviewed January 2018)
Jonathan has cleaned our chimney for a couple of years now. He is always punctual, clean and tidy with expert advice for the safe use of our wood burner in the next year. Highly recommended (Reviewed January 2018)
Excellent as always (Reviewed January 2018)
Reopening a sealed fireplace. Jonathan did hte initial sweep and inspected the chimney. Offered great advice on other aspects. Will be in touch again for the pressure test. (Reviewed January 2018)
Best Chimney Clean was recommended by my neighbour and I am not dissapointed and will use them again. (Reviewed January 2018)
Many of Jonathanâs previous reviews mention the word professional, this sums his service
precisely. (Reviewed January 2018)
Excellent service carried out in a prompt , professional and personable way.As customers we couldn't ask for a better service Thanks Jonathan (Reviewed January 2018)
A fully professional, prompt and clean service backed up by a very personable and friendly company owner. I have no hesitation in recommending 'Best Chimney Clean Ltd'. (Reviewed January 2018)
Very pleased with the quality of work, very professional and clean job. (Reviewed January 2018)
The service was excellent in every way. Jonathan is pleasant, very professional, and his communication is faultless. He is also a very clean and tidy worker â no mess despite the fact that the chimney had not been cleaned for three years! I would happily recommend this service to anyone. (Reviewed December 2017)
No fuss,no dust,excellent service (Reviewed December 2017)
Always efficient, great reminders about the appointment ahead of time and completed the job in about 20 mins with no mess. Thank you! (Reviewed December 2017)
Excellent service. Texted, replied, appointment made, turned up, work done to high standard with additional proper advice.
What more would you want? (Reviewed December 2017)
The service was carried out very efficiently. Thoroughly and without any mess. (Reviewed December 2017)
Great service provided. Jonathan was very knowledgable. We look forward to the next visit. (Reviewed November 2017)
Really excellent service. Fast, quick, clean and efficient. He even gave me tips on the best way to control the airflow on my stove - highly recommended! (Reviewed November 2017)
Johnathon was prompt to arrive, extremely efficient, clean and tidy. He was also very good with our talkative dog! Received really helpful tips on maintaining life of our log burner and the flu. Issued with certificate. Would definitely recommend and will book again for spring clean once we have had our last fire. Text reminders really helpful - excellent service (Reviewed November 2017)
Initial call back was within hours. Excellent service with clear reminders on which day they were coming. Very clean and tidy during and after the work. Would absolutely recommend. (Reviewed November 2017)
excellent service. punctual and no mess. good booking system with reminder and confirmation email. advice and contacts if follow up stove maintenance is required. (Reviewed November 2017)
Excellent (Reviewed October 2017)
Excellent, efficient, clean service provided. Loved the reminder that the service was due. Certainly continue to use Jonathan Miles (Reviewed October 2017)
After looking for a hetas registered chimney sweep I came across Jonothon's website , so i booked a sweep afer reading other reviews. Everyone was so pleased with the service, and I can see why ,not only is he helpful and knowledgeable,but he's also very cheerful . Wouldn't hesitate to recommend and wouldn't think of using anyone else . Thanks again for a job well done (Reviewed October 2017)
We have never had the need to use a chimney 'sweep'. Jonathan was recommended by the previous owner of our house and we are very glad indeed. Jonathan was professional, friendly, clean, fast and thorough. Wouldn't hesitate to use in the future. Excellent communication and service. (Reviewed October 2017)
Arrived slightly early, completed work in good time and worked in a clean and tidy manner. We have used Jonathan on three occasions now for our annual clean and his standard is consistently good! (Reviewed September 2017)
Excellent as usual- highly recommended:-) (Reviewed September 2017)
Nice chap, brilliant service. (Reviewed September 2017)
Jonathan arrived bang on time, was very tidy and methodical in his work and left my fireplaces and surrounds, aside from my chimneys,much cleaner than he found them. Always fascinating watching a professional at work. (Missed running out in the road to see the brush coming out the pot but he did show me a photo....must be showing my age!) Looking forward to next year, excellent service. (Reviewed September 2017)
Considering the dirty manure of chimney cleaning, Jonathan's workspace is immaculate, he's meticulous about protecting interior surfaces and does a great job cleaning and checking the fire and chimney in good time. He's also personable and polite. (Reviewed August 2017)
As above - excellent (Reviewed August 2017)
Jonathan Miles delivers a quality service in a professional manner. He takes bookings and arrives promptly. He takes great care to cover my floors, does a thorough job and clears everything away.... at a reasonable price. We are very pleased with his work and do recommend him to friends. (Reviewed August 2017)
We used Jonathan's service for the first time this month, and were impressed by his professionalism. He also turned up on time! Happy to recommend him. (Reviewed August 2017)
An excellent, knowledgeable, considerate and friendly professional service. Highly recommended. (Reviewed August 2017)
Always on time, very clean - absolutely no dirt or mess at all, thoroughly professional and friendly. (Reviewed July 2017)
Always service with a smile. Efficient, friendly and good value. (Reviewed July 2017)
Highly professional customer centred service. (Reviewed July 2017)
Jonathan is excellent at his job. He always turns up on time, is polite, friendly and very careful. I recommend him. (Reviewed July 2017)
Prompt, clean and efficient service (sweeping four
chimneys in an old property. Altogether a cheerful and very professional job by Jonathan. (Reviewed June 2017)
As always an excellent service from the booking of the appointment through to completion of the work. This is truly a 5 star service. (Reviewed June 2017)
Quite simply, excellent service. (Reviewed June 2017)
Second time we have used Best Chimney Clean. Excellent service, professional, friendly and helpful. (Reviewed June 2017)
Jonathan is a polite,friendly person who is professional and thorough.He did an excellent job with which we are delighted.I am sure this was the cleanest visit ever. (Reviewed June 2017)
Jonathan is excellent. Knowledgeable, courteous and efficient he provides a great service and we've used him for several years now. Highly recommended (Reviewed June 2017)
Excellent in all respects: very professional, punctual, tidy, friendly and courteous. (Reviewed May 2017)
Jonathan has looked after our wood stove for a long time. Any questions are answered , nothing is too much trouble. The High standard of service is clean and professional. Highly recommended. (Reviewed April 2017)
Jonathan was punctual, clean, professional and altogether a pleasure to deal with. He also has the necessary qualifications for the thatch insurance. I will be using him again, (Reviewed March 2017)
Jonathan is as professional and courteous as all his reviews suggest, but his depth of knowledge and enthusiasm deserve equal praise. I haven't hesitated to recommend him to anyone! (Reviewed March 2017)
Excellent service and a very personable team. They were punctual, tidy and organised and I would recommend Best Chimney Clean to anybody. (Reviewed March 2017)
I have used Best Chimneys for many years and Jonathan Miles has consistently offered me excellent service. He is thorough, makes sure everything is safe, most courteous and great value for money. (Reviewed March 2017)
Excellent friendly service (Reviewed March 2017)
Brilliant! Jonathan is extremely helpful and knowledgeable. Highly recommended. (Reviewed March 2017)
Always polite and professional and never any mess. I would recommend Best Chimney Clean to anyone. (Reviewed February 2017)
Excellent service all round - clean, efficient and thorough. Very personable and caring. I highly recommended Jonathan Miles. (Reviewed January 2017)
Jonathan Miles was a pleasure to deal with, and he was punctual, thorough and worked incredibly cleanly. A first class job. (Reviewed January 2017)
professional, efficient, clean service & good value for an essential job. (Reviewed January 2017)
Jonathan, of Best Chimneys) has been cleaning my chimneys for several years. He has proved to be thoroughly reliable, courteous and efficient. He is particularly conscientious at ensuring that the premises is left clean and tidy. He provides an excellent all round service. (Reviewed January 2017)
Fast, Professional, Clean and Thorough. (Reviewed January 2017)
Jonathen was very efficient. He replied instantly to all e mails and queries. He is very knowledgable and helpful. The job done was excellent. Absolutely no mess from the chimney at all! Don't look any further! (Reviewed January 2017)
Excellent service (Reviewed January 2017)
Excellent service! Very clean and efficient. Was shown photos of the before (which were shocking) and after the chimney sweep (which were excellent).
Highly recommend! (Reviewed January 2017)
Brilliant service - v knowledgable, clean and tidy. (Reviewed January 2017)
A rare thing from tradesmen. Prompt, polite, efficient,
wouldn't let you down or mess you about. Does exactly what he promises.
(Reviewed January 2017)
Great customer service. Really friendly and helpful from the moment I contacted them. Jonathan arrived on time, was really efficient and clean and did a really professional job cleaning the chimney. I will definitely use again and would 100% recommend to everyone. (Reviewed November 2016)
Have used this business for a number of years. Always very efficient and helpful!
(Reviewed November 2016)
I based my choice of chimney sweep on the online reviews, as I was new to Exeter.
I was not disappointed Jonathan is communicative, professional, clean and cost effective (I also compared prices across Plymouth and Exeter).
My intent after getting the chimney swept is to reopen the fire and Jonathan took the time to show me the areas I would need to correct, gave me some great advice. I do not hesitate to recommend Best Chimney Cleans service.
(Reviewed November 2016)
Excellent service with a smile, communication and punctuality always good and I always have confidence in the job done. (Reviewed October 2016)
Excellent service - arrived on time, cleaned chimney and left area clean and tidy afterwards.
Helpful advice also given on fire maintenance and useful comments on the installation and our future plans. (Reviewed October 2016)
Jonathan has cleaned our chimney for a number of years, knows the layout of the house. We had a number of professionals in at the time doing various jobs all on the same day and Jonathan just got on with it. No fuss and no mess. (Reviewed October 2016)
I was really impressed with the service, there was a blockage in my Aga chimney/flue and it took quite a while and a lot of patience to get it unblocked.
The fee was very fair, the place was left very clean and tidy and I was shown what was happening and the blockage.
Very friendly and a great service. Would recommend. (Reviewed October 2016)
Clean, prompt, professional, and a very nice person too! (Reviewed October 2016)
Jonathan has cleaned my chimney annually for a few years now. He's always courteous, friendly and on time, and absolutely no mess. (Reviewed October 2016)
Very professional and friendly service, would thoroughly recommend! (Reviewed October 2016)
John is a very professional Man.
Arrived on time. Carried out the work in a very efficient way.
I have no hesitation in recommending John and his Company.
(Reviewed October 2016)
Excellent as always. (Reviewed October 2016)
John is totally reliable and professional and always cheery and friendly. He cleans the chimneys quickly and efficiently with no mess. We have woodburners which he covers to ensure no ash or dirt gets into the room. These are also cleaned fully as part of the service. John is also excellent at working around curious pets who try and interrupt his work! I trust him fully and would wholeheartedly recommend him. (Reviewed October 2016)
Excellent service as always. Clean efficient and thorough. (Reviewed October 2016)
Great service from Best Chimney Clean. Phoned prior to arriving to let me know he was on his way. Arrived with a smile and left with a smile.
Would use again and recommend to anyone with a wood burner. (Reviewed October 2016)
Excellent as usual. (Reviewed October 2016)
Excellent professional service. Jonathan has a high level of knowledge in his field, and is both friendly and considerate. Highly recommended. (Reviewed October 2016)
Excellent service & advice on how to get the best performance from our wood burner. Arrives on time & leaves no dust.5 (Reviewed September 2016)
Jonathan not only provided fast, efficient, helpful and friendly service but he went the extra mile by returning to fix a small crack in the fireback. I'd thoroughly recommend Jonathan if you need a sweep! (Reviewed September 2016)
Arrived, prepared the room, cleaned the place, checked the chimney then sweep the system and checked again.
All in all, professional, clean and pleasant ! (Reviewed September 2016)
Jonathan has been sweeping our chimney for several years, and has always done a thorough job, provided very good advice, and been a pleasant and personable fellow to have working in one's home. I recommend him to friends and neighbours without hesitation. (Reviewed September 2016)
Excellent service from booking to completion of job !!! Always helpful, reliable and very clean and tidy and very good value for money. Have recommended Jonathan to other people and will keep on recommending him. (Reviewed September 2016)
Excellent service, friendly and professional. Highly recommend. (Reviewed September 2016)
Excellent service as always. Jonathan is professional and courteous and very good at his job - you can't go wrong! (Reviewed September 2016)
Excellent service. Don't hesitate to book Jonathan! (Reviewed September 2016)
We book Jonathan every year as we are thatched and our insurance demands it. We are amazed that he turns up on the dot, or maybe 5 minutes early, exactly as arranged a year in advance. We find him very thorough, very efficient, very careful and very courteous. Would not hesitate to recommend him. (Reviewed September 2016)
Very efficient and professional service. Jonathan, the proprietor is very courteous and a pleasure to have in the home. (Reviewed September 2016)
Always reliable. Very good advice freely given.
(Reviewed August 2016)
Great service year on year (Reviewed August 2016)
always provides 5 star service. on time and with a smile (Reviewed August 2016)
Have used for several years. Always prompt, friendly, clean, does a great job. (Reviewed August 2016)
Excellent service from Jonathan as always. Efficient, clean and friendly. (Reviewed August 2016)
I would recommend Jonathan Miles, he has always provided a friendly, knowledgeable and efficient service for a couple of years now. Very professional at all times, (Reviewed August 2016)
Clean, efficient chimney clean as always. Excellent! (Reviewed August 2016)
Always service with a smile. Jonathan works quietly and always with respect and professionalism. And you just have to listen to his answerphone messages which he seems to update daily. (Reviewed August 2016)
terrific: efficient, friendly, really informative and helpful. Excellent. (Reviewed August 2016)
Excellent service! Very efficient. Thank you! (Reviewed July 2016)
Very friendly, convenient appointment offered (Reviewed July 2016)
A very professional service: knowledgeable, on time and friendly. (Reviewed July 2016)
Brilliant, so friendly and efficient. The place was left cleaner when he left than when he arrived. Paperwork was provided before the visit was finished.
He has also swept my daughter's chimney. I will be recommending him to all my friends who have working chimneys. (Reviewed July 2016)
Very reliable and provided additional advice on our chimney
State of repair (Reviewed July 2016)
Jonathan phones when he says he will, arrives at the appointed time and does a clean and efficient job. He is also a very pleasant man. We can ask for nothing more. (Reviewed July 2016)
Efficient and reliable. Turns up when he says he will and his Booking System works. No mess. Provides the required Certificate.
Would recommend to anyone locally needing the services of a dependable Chimney Sweep. (Reviewed July 2016)
Mr Miles has swept our chimney for a number of years. Always on time, always very clean and tidy and very thorough.
I would recommend him to everyone. (Reviewed July 2016)
My chimney was swept by Johnathon recently and i was impressed by the high standard of cleanliness and proffessionalism that he displayed.
He is knowledgable and worked diligently throughout the whole process, there was no damage to my fragile 1950's mantle and left no traces of any mess whatsoever....even though the chimney hadn't been swept for over 2 yrs and he advised it was very dirty!!
Very impressed!! (Reviewed July 2016)
We have used Jonathan two years running. He is meticulous in his approach, leaving not a speck of dust in the room. He's also a thoroughly nice chap, which makes it a pleasure to see him again. The only thing missing is a sweep's traditional top hat :) (Reviewed July 2016)
We have been using Jonathan's services since we moved to the area and we have been delighted with his level of professionalism. A good communicator who will send you reminders when the next service is needed. Easy to book appointments and incredibly reliable. Would highly recommend to others. (Reviewed July 2016)
I would recommend this business to anyone. (Reviewed July 2016)
Quick response, clean, professional and very helpful.
(Reviewed June 2016)
As always, a truly excellent service. Highly recommended. (Reviewed June 2016)
Had swept for us before, so we called after sounds of a bird stuck in our chimney. Came out the same day, used camera to search thoroughly for the bird and eventually found it in the gap behind the fire. Removed the fire box, released the (still live!) bird, replaced everything good as new, provided advice to avoid the problem in future - and all for the cost of a sweep! (Reviewed June 2016)
From the alert that it was time to have our chimney cleaned again through to the very efficient clean, all went really well. (Reviewed June 2016)
We always receive the very highest standard of work and service from Jonathan. He's extremely professional as well as friendly and absolutely reliable. We cannot rate him highly enough (Reviewed June 2016)
Very clean, efficient & courteous - at the time to suit us (Reviewed June 2016)
Helpful answers to further questions a couple of days later (Reviewed June 2016)
An excellent service in every way. Efficient, courteous, and very thorough. We have used Best Chimney Clean repeatedly and would recommend it. Trustworthy and reliable (Reviewed June 2016)
Excellent communication, professional service. (Reviewed June 2016)
On time, very efficient and knowledgable and minimal number of biscuits required. (Reviewed June 2016)
A professional, efficient and friendly service with a prompt follow-up the next morning to fix an issue that couldn't be completed on the day the work took place. (Reviewed May 2016)
Excellent service and everything was clearly explained. We've only recently started using a wood burner, so it was much appreciated. (Reviewed April 2016)
Friendly, fast and professional service. Highly recommended. (Reviewed April 2016)
Two chimneys were cleaned. This was the second year that Jonathan has swept the chimneys. Service was quick, clean and punctual. Jonathan provided helpful advice and information about the safe operation and maintenance of the woodburners. (Reviewed April 2016)
Excellent service as usual - highly recommended. (Reviewed March 2016)
Thanks for your prompt, clean and tidy attention. (Reviewed February 2016)
We would not want anyone else to sweep our two chimneys. Jonathan Miles is punctual, courteous, professional and friendly. He not only does a first class job, but has shared his fund of knowledge about how best to manage our dual-fuel Rayburn and large wood-burning stove, from the best types of wood to spotting a small crack in one of the firebricks and alerting us that we will later need to replace it. He is also scrupulous about cleaning up. I wouldn't hesitate to recommend him to anyone looking for top quality work at a reasonable price. (Reviewed February 2016)
Excellent service and it's always a pleasure to deal with Jonathan. (Reviewed January 2016)
Punctual, tidy, efficient and friendly service. Will definitely recommend. (Reviewed January 2016)
We've used Best Chimney Clean for a number of years now and have always found them personable, professional and tidy. Would definitely recommend. (Reviewed December 2015)
Excellent service: expert advice, efficient and thorough work, friendly face! I'd recommend to anyone. (Reviewed December 2015)
First class, friendly service in every respect. Jonathan is very knowledgeable about wood burners and other chimneys. We look forward to his visits and would not want anyone else to undertake the annual maintenance. (Reviewed December 2015)
Reliable and efficient, does exactly what is expected. (Reviewed December 2015)
Jonathan has been sweeping our chimney and servicing our woodburner for several years and we cannot rate him too highly. (Reviewed December 2015)
Excellent. First time we have used Jonathan and will be recommending him to friends. He is very friendly, professional and tidy. He arrived when he said he would, left no mess what so ever and he identified and corrected an installation fault with our woodburner, thankfully before there was any damage. Thank you. (Reviewed November 2015)
Clean, fast, efficient and reliable. Would highly recommend this service. (Reviewed October 2015)
He's amazing in that not only does the work well, also communicates reliably: either email or phone, gets straight back to you. Would be lovely if all small businesses were the same. (Reviewed September 2015)
A thoroughly proffesional chimney sweep. (Reviewed September 2015)
Excellent service, very professional, friendly and offered good advice. (Reviewed September 2015)
Jonathan, arrived a few minutes before the appointed time and, after introducing himself, got on with the job. He asked for details of the stove installation (when, by whom etc).
He was quite happy for me to observe him at work (it was fascinating!) and when complete we discussed the job.
As a couple of fire bricks were cracked when I made the booking, I enquired about replacing them. However he advised that this was not necessary at this time - so some money saved.
All in all, a good professional service, no mess at all and carried out at the agreed time - I shall use him the next time the chimney gets swept.
(Reviewed September 2015)
This is the fourth year we have used Best Chimney Clean and once again the service has been excellent. Jonathan Miles is always very easy to deal with. Booking a visit time is very straightforward, he arrives promptly, is attentive to detail and always leaves both the chimneys and - importantly - our rooms clean. Jonathan has also dealt with longer term problems which were not properly resolved by the previous chimney sweep. We are very grateful to him for his efficient and friendly service. (Reviewed September 2015)
Excellent. Highly professional and courteous. A couple of our chimneys were in a very, very bad way and the service was faultless. (Reviewed September 2015)
Excellent service. Also really helpful advice on cleaning hearth and using baffles on the fire in warmer months of the year. (Reviewed September 2015)
Very friendly and professional service. Always happy to provide advice and help as and when required (Reviewed July 2015)
Good, efficient, experienced, immaculately clean and tidy. (Reviewed July 2015)
Efficient as ever. On time, no mess. The perfect chimney sweep. Thank you! (Reviewed June 2015)
Clean & efficient, as last year - and Jonathan's advice is always useful too. (Reviewed June 2015)
Excellent, as always. (Reviewed June 2015)
Jonathan was extremely helpful and professional, he carried out the job without any mess and was able to advise us on how best to use our chimney going forward. Wouldn't hesitate to recommend him to anyone else. A+++ (Reviewed June 2015)
Very efficient high quality service, very competent and thorough, including photographic inspection of inside of chimneys. (Reviewed June 2015)
Work carried out on time and with a smile and excellent customer care. We will be calling Jonathan again next year. (Reviewed May 2015)
Punctual, thorough and friendly service. Replies quickly to phone messages and has provided me with lots of free advice. (Reviewed May 2015)
Excellent service from Jonathan - he arrived on time, is personable and did a thorough sweep of our chimney, explaining what he was doing and why.
Would definitely recommend. (Reviewed May 2015)
On time, professional friendly service, left no mess at all and my chimney looks immaculate. Real peace of mind of a job well done. Thanks. (Reviewed April 2015)
Jonathan came very quickly to sweep my chimney. He was very careful to clean up after himself and very informative as to the best care of my 17th century open fire. We have used his business for many years and have always received excellent service. (Reviewed April 2015)
Have been using this business for several years now.
Extremely efficient, helpful, knowledgable.
Cannot recommend highly enough. (Reviewed April 2015)
Jonathon was professional, friendly, informative and efficient. I will be happy to use his company again. (Reviewed February 2015)
Excellent service. Thoroughly professional. Everything left clean and tidy. Will be using again. (Reviewed February 2015)
Used this co a few times now. Always professional, courteous, very well turned out.
Very prompt at getting to me.
Neat and tidy.
Would reccommend. (Reviewed February 2015)
Excellent service was received from Jonathon. He was prompt, friendly and very professional in his approach. The task in hand proved to be unusual and confusing, at first. Jonathon approached it methodically and in a manner that was clear for me to understand. After the work had been done it was evident that Jonathon had correctly assessed and fixed the issues we were having. I highly recommend this business, it is a credit to the profession and an asset to a home owner like me. (Reviewed February 2015)
Jonathan does a sterling job on my chimneys. There's always a noticeable improvement in the performance of the wood burners after he's been. Turns up on time, quick, tidy and very pleasant to deal with. (Reviewed February 2015)
Jonathan gives a prompt, professional service. He gave us good advice on addressing issues we had with our wood burner and chimney. He is very knowledgeable and helpful with our problems. I have complete trust in his advice and work. (Reviewed January 2015)
We had been let down by a previous chimney sweep and Jon stepped into the breach traveling some 18 miles to sweep my daughter's wood burner stove chimney. He was on time and very professional, clean , tidy and very efficient. All the work was thoroughly checked to ensure satisfaction. I can say from my many years experience of having chimneys swept he is the BEST sweep I have ever used and would recommend him and will, of course, use him again. (Reviewed January 2015)
Great service, offered useful advice. Very professional.
Would recommend and use again. (Reviewed January 2015)
Very helpful and friendly, will answer any questions (Reviewed December 2014)
Good system of appointments. Arrived on time. Very clean in operation. Was able to demonstrate with light and mirror that chimney was clean. Very good discussion re use of open log fire. (Reviewed December 2014)
Better than very good service (Reviewed December 2014)
Best Chimney Clean wasrecommendedto me by friends who were also very happy with theservice provided (Reviewed December 2014)
Also fitted carbonmonoxide monitor (Reviewed December 2014)
Cottrell (Reviewed December 2014)
Very Good, very helpful and efficient (Reviewed December 2014)
Clean chimneys, clean house, no mess. Efficient and friendly service. Have already recommended to my neighbours. (Reviewed November 2014)
Very clean, neat and tidy (Reviewed October 2014)
Excellent service with great helpful customer service (Reviewed October 2014)
Always friendly and professional, have trust in stand of service (Reviewed October 2014)
Excellent on all counts (Reviewed October 2014)
Excellent in every respect! (Reviewed October 2014)
Efficient, tidy, knowledgeable and professional (Reviewed October 2014)