Comments from consumers who have used this trader
Dave identified 3 faults, any one of which could cause the failure. He replaced all faulty parts and tested all systems OK.
Excellent service. We phoned in the morning and by the afternoon the problem was fixed, we had been told by Sky that the problem was the weather!
Speedy, efficient and very polite.
Very good and came out to us very quick.
Very efficient and helpful, friendly service.
Efficient service carried out in a business like and courteous manner.
Very quick call out and installed our aerial there and then. Good Value for money, polite and efficient.
Very efficient, came out within 2 hours. Very polite and friendly.
Very good and helpful.
Very friendly and efficient, got everything working perfectly.
Friendly and excellent service.
Brilliant service, thank you.
Excellent, prompt and very professional service.
Fantastic - prompt, very friendly, engaging and knowledgeable - super chaps.
Lovely guys, very friendly & professional. Highly recommend.
Superb service. Arrived within 1 hr to repair/realign satellite dish. Also cut back bushes and removed old aerial from roof. Very friendly - nothing too much trouble.
Excellent service, a great team, recommend to a friend!
Punctual & efficient and ensured TV working properly before leaving.
Friendly, reliable and good value for money.
A very professional and friendly firm, they did a very good job; very tidy and cost effective very pleased all round.
Excellent, friendly service, very helpful and left it clean and tidy.
Extremely helpful and efficient.
Excellent, prompt service.
Oakley Aerials was contacted to realign an already installed dish to receive German channels and identified the right alignment within 10 minutes of arrival as he pointed to the aerial of our neighbours at number 9 (which is the direction the dish is pointing now).
It was then confirmed that it just need a simple realignment and no further materials are required as the dish was already installed. Oakley Aerials failed to complete the job.
It was difficult to get a price for the job but eventually was quoted £ 150, this was 30 minutes into a simple realignment job and I was ready to call it off. This was then upped by £ 15 at the end as it was claimed he had to test all my broken equipment (which now miraculously works). We ended up with a 3 and a half hour job unnecessary new cabling and rod installed. The dish was now aligned the same direction as our neighbour at number 6 who has Sky TV. Overall there was a lot of negativity and everything was to blame but him (this was the reason I didn't call him back in).
A second Buy With Confidence member came and re-aligned the dish and scanned for the channels requested and they were in and out within 30 minutes.
Accurate quote, quality work, friendly, quick response when requestion a quote and available day.
Very good service. Would recommend.
Was very friendly and done the job well in no time. Even came round to do it 30 mins after calling. Amazing !
Small point - from a customer point of view an indication of the full cost of repair, immeadiately after the survey would have been useful. Apart from that - ALL GOOD