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Overall Customer Rating
161 Fair Oak Road
N/A miles from your postcode
Carpets & Flooring
Based on 59 reviews
Excellent level of service & choice. Graham (the owner) is fully involved in the entire process from carpet choice to carpet laying. He has very high standards and a deep knowledge of his craft. Monarch are a small, efficient and effective team who want you to find what's right for you, and your budget, and be delighted with the results. (Reviewed July 2021)
Excellent service and customer care as well as best advise!
Always an eye for detail and finish!
Always finding solutions to overcome problems.
Left the job clean and tidy.
Have been repeat customers and they will always be first choice for future projects.
Can not recommend highly enough!
(Reviewed July 2021)
Very flexible and helpful. Flooring well fitted and looks great. (Reviewed April 2021)
Top quality service at a very reasonable price. Graham and Daryl laid a new carpet in our lounge and new flooring in our lobby and kitchen. We were given a wide choice of materials and the work was completed to a very high standard. Both are very efficient and very clean workers. (Reviewed April 2021)
We were very satisfied with the work done by Monarch Floor Coverings. Monarch were prompt, neat, courteous and very helpful.
Without any sales pressure, we were shown a variety of floor coverings before making our choice.
In spite of Covid 19, Graham and his team, kept to their schedule and the quoted price. The fitters were always on time and worked without complaint. (Reviewed January 2021)
Excellent thorough survey at quote stage. Quote included everything, no added extras at a later date. Prompt, clean & reliable service. Took care in their work and asked me lots of questions to ensure the work was to my requirement. Will definitely be using again and would recommend to others (Reviewed January 2021)
Very impressed with the service from Graham and Daryl. We had lounge, stairs and landing carpets. Plus laminate in the dining room and conservatory. Very pleased with the service, they were clean, tidy and very thorough in doing a good job. Plus good value for money. Would thoroughly recommend. (Reviewed November 2020)
From start to finish Graham was a pleasure to work with. Graham very kindly came out at short notice to quote and fitted us in due to us being on a tight timescale. Graham is very knowledgeable and was able to explain everything in simple terms and guide us on the right finish of flooring we required. Both he and Daryl were extremely professional and work to a very high standard. We are very pleased with our flooring and will be using Graham again. Highly recommended. (Reviewed June 2020)
First class job from start to finish. Came when they said they would, with absolutely no messing around, cleaning and tidying as they went. Very pleased with the end result, professionalism and price. Thank-you. (Reviewed May 2020)
First class service, we have used them before, and would not hestiate to use them again. (Reviewed March 2020)
Graham and his fitter Daryl installed Quickstep flooring in our Hall, Lounge and Dining room.
He first came round and carried out a comprehensive survey and quotation categorising the various costs.
During installation they worked tidily and worked to a high standard.
It was refreshing to find local tradesmen that were eager to provide a quality service, particularly after the experience we had with the contractor who recently installed our new guttering! (Reviewed October 2019)
This is the second time Graham and his team have carried out work for us and the standard of work and the service received was excellent yet again. Fantastic result - wouldn't use anyone else! (Reviewed September 2019)
From initial enquiry through to completion of work the service provided was excellent. (Reviewed April 2018)
Brilliant from start to finish. Excellent customer service. You really feel that Graham puts you first! (Reviewed March 2018)
Top marks for everything. (Reviewed February 2018)
Top quality service. Very understanding. Communication excellent. Nothing too much trouble. (Reviewed November 2017)
Very professional service from start to finish. Very pleased with the end result and fell it was good value for money. (Reviewed November 2017)
Very professional, good advice, quality job. Very pleased. (Reviewed November 2017)
Very professional, friendly and helpful team. Wool mix carpet fitted to hall, stairs, landing, lounge and cloakroom and all looks beautiful. Turned up on time with a smile and willing to offer advice. Graham, Craig and Darryl are a great team. Very impressed, would definitely recommend. (Reviewed October 2017)
Fantastic. Team so helpful and did the most amazing job! We are so pleased! (Reviewed September 2017)
Have used Monarch many times, always excellent service. (Reviewed August 2017)
Lay vinyl floor covering, Hall, Bathrooms, Kitchen. (Reviewed August 2017)
Quality vinyl floor covering to hall and study. (Reviewed July 2017)
We had some Virsta luxury vinyl flooring installed and we are really pleased with the results.
We've been really impressed by the quality of the finish and would definitely use them again. (Reviewed April 2017)
Excellent product knowledge & advice, comprehensive quote, professional & outstanding workmanship with attention to detail.
Total customer satisfaction (Reviewed February 2017)
Excellent service, professional, attention to detail and thorough. Excellent value for money. (Reviewed September 2016)
Laminate floor laid in hall & carpet in lounge & dining room. (Reviewed August 2016)
Excellent service, prompt and done on time. Furniture shifted, old carpet removed, went away whilst work being done without any worry. (Reviewed July 2016)
Excellent service, punctual, tidy and efficient. High quality materials and craftsmanship. (Reviewed June 2016)
Very knowledgeable, efficient quoting, no pressure to take up offer, would recommend to everyone. (Reviewed April 2016)
From the moment I entered the shop, the owner gave me the confidence that he would provide a professional service, very good quality product and first class installation. (Reviewed April 2016)
Throughout the process of choosing, preparation and carrying the floor covering for our hall and front room, Graham and his team were first class. They consistently demonstrated professional craft skills together with a can-do attitude to problem solving. They were a pleasure to deal with, clean and excellent value for money, well done! (Reviewed April 2016)
Good efficient service, would recommend. (Reviewed March 2016)
A beautiful job carried out with curtsey and consideration. Would highly recommend Graham and staff. (Reviewed March 2016)
Excellent service from the initial contact and home inspection of work to completed to our complete sastisfaction. (Reviewed October 2015)
Graham and his team were efficient and highly professional throughout our installation, fantastic quality of work, couldn't be happier. (Reviewed September 2015)
Excellent service from start to finish. Clear and concise quotation on assessment of job. Detailed order confirmation invoice. Graham and Daryl were friendly and courteous. Good quality workmanship. (Reviewed January 2015)
We were very satisfied with the work that was carried out. (Reviewed January 2015)
The two operatives worked extremely hard, left no mess and left us with a floor that we are delighted with. They were both very polite and pleasant. A job very well done ! (Reviewed January 2015)
Problems occurred and were solved professionally.
Very friendly and efficient service. (Reviewed January 2015)
Very efficient - from sample delivery to quote, to fitting of carpets. Extremely polite and obliging fitters. (Reviewed January 2015)
Excellent finish. (Reviewed January 2015)
Excellent, professional service. (Reviewed January 2015)
We recieved an efficient, professional sercice with plenty of attention to detail. Friendly and polite. (Reviewed December 2014)
Very efficient and clean. Did as promised! (Reviewed December 2014)
Really detailed written estimate which was adhered to. Very pleasant staff. All done competently & on time. (Reviewed October 2014)
Excellent service. Polite, friendly accomodating. Very happy with the floor, it is beautiful and very reasonably priced. (Reviewed October 2014)