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Overall Customer Rating
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Kitchens, Plumbers / Plumbing
Based on 36 reviews
Another excellent job done by Martin, with minimum disruption and on time, despite a delay in obtaining a part (let down by supplier). Very pleased with the outcome and quality of the work. Have recommended him to a friend and will be pleased to recommend him in the future. (Reviewed July 2022)
Professional, efficient, knowledgeable and friendly offering service beyond expectation at an excellent price. Very tidy with the work, considerate of people and property and would have no hesitation to use again. (Reviewed March 2022)
Excellent (Reviewed May 2021)
Martin has done various work for us over the last 6 months, including installing eaves storage, moving and installing radiators and doors, and changing our cloakroom.
We have always found him very reliable and he has always showed up on time. Once he starts doing work he has been committed to getting the job done.
His work on our downstairs cloakroom in particular (which involved taking out all the existing units and replacing everything) was really good and it all looked great.
We found that he was very good at customer service and wanted us to be happy and satisfied with the work he did. We have also found him very friendly, amicable and fair. We found him very responsive and someone who listens to our feedback.
(Reviewed April 2021)
Martin has completed a few jobs for us in the last two years and his work is exemplary. He has always arrived on time, happy to offer advice and guidance and he is such a nice person too. Would highly recommend him. (Reviewed April 2021)
Excellent, friendly service going the extra mile to ensure the customer is happy. (Reviewed March 2021)
I telephoned Mr Clay, who agreed to come to my home to discuss a small job that i needed undertaking. Unfortunately, he failed to arrive and did not feel it necessary to contact me and let me know that he was not able to come at the time agreed. In the end, I had to telephone him and he appeared indifferent to the fact the he had not turned up and tried to tell me that he was unaware of the time! He showed no concern, offered no apology and I will now have to seek an alternative carpenter and joiner. If someone cannot be bothered to keep an appointment, or telephone to say they are going to be delayed, then I simply cannot trust them to be reliable!
"I am sorry to hear you have felt the need to raise a complaint regarding what was a genuine mistake. As I had explained over the phone, I lost track of time on the day due to complications with the job I was already working on and as such missed our appointment. Once notified of the time and my mistake I offered a solution to rectify this which sadly you were not willing to accept. I hope you can understand that this is not normal for me to miss appointments in such a way and can accept my apologies. Martin."
(Reviewed December 2020)
Listened to what we required. Advised on how best to achieve that. Good quality, clean workmanship. Friendly and reliable service. (Reviewed May 2018)
Martin did a great job fitting our kitchen. There were a few unexpected problems with the kitchen which he solved without any issue. He did more than we first requested. He has great attention to detail and we are very happy with the work he carried out. Thanks Martin! (Reviewed April 2018)
Martin installed a new kitchen. He takes pride in his work and provides a reliable,honest, professional and friendly service.He is a very experienced and skilled carpenter and plumber
He is great value for money,a tidy worker and most efficient.
All his work is completed to a very high standard.
I have no hesitation in recommending him since in the future we will return to his services. (Reviewed March 2018)
An excellent firm, installed new worktops and floor with efficiency and great workmanship. Very highly recommended. (Reviewed November 2017)
Martin's work is always totally excellent. He is a true craftsman (Reviewed August 2017)
Reliable and friendly. Great work ethic. High quality workmanship. customer focussed. Took pride in his work. (Reviewed August 2017)
Martin's work is always outstandingly good and he pays great attention to detail. He is an exceptional craftsman. (Reviewed February 2017)
Friendly, competent and professional. (Reviewed January 2017)
Helpful, thorough and paid attention to detail. High standard of workmanship and good with ideas and suggestions. Totally trustworthy. (Reviewed January 2017)
Good level of communication throughout. Delivered on time to quote. Even helped with a minor problem not involved with the kitchen. (Reviewed December 2016)
Martin replaced our shower and did a few other jobs for us at short notice. He was professional and we are pleased with his work. Will definitely use his servics again for future work we are intending to do. Would highly recommend Martin. (Reviewed October 2016)
Martin was pleasant, diligent and thorough. We would happily recommend him. (Reviewed October 2016)
Very happy with Martin's work - we would definitely recommend. Many thanks. (Reviewed September 2016)
Always provides excellent workmanship and a timely service. (Reviewed June 2016)
A real craftsman. He's so good that I have kept his details. Very pleased to have found Martin via Buy With Confidence. 10/10 Excellent (Reviewed June 2016)
Exceptional work! (Reviewed June 2016)
Martin was very professional and true to his word on what he would deliver. He pays close attention to detail and I wouldn't hesitate to use his services again. (Reviewed April 2016)
Very helpful and efficient. Good quality work. (Reviewed April 2016)
Very good worker. Genuine guy, great work, neat and tidy working. Love our new kitchen (Carole, MK) (Reviewed January 2016)
Very good work (PS, MK) (Reviewed January 2016)
Martin was friendly & professional, and his work was good quality. We are very pleased with our refurbished bathrooms (JD, MK) (Reviewed November 2015)
Very approachable. Helpful. Good quality work. Reliable. (Reviewed July 2015)
Job very well done (S, MK) (Reviewed December 2014)
Excellent work. No fuss - advised us of progress and alterations as job progressed (AT, MK) (Reviewed December 2014)
Great local tradesman. Honest, efficient and proud of his work (Richard, MK) (Reviewed December 2014)
Great job. Came to give quote within 2 days, able to fit job in that week. Clean, friendly worker. Very happy with the service provided at a fair price. (Reviewed December 2014)