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Monitored for customer service
Visited by a Trading Standards professional
Qualified, insured & reference checked
Overall Customer Rating
2nd Floor, Parkway House 26 Avenue Road Bournemouth Dorset
N/A miles from your postcode
Legal Services - Claims Management
KwikChex provides a free service specifically to timeshare owners and consumers via the Timeshare Task Force. It includes related products such as Holiday Membership Clubs, Leisure Credits and Legal & Claims Services.
Based on 14 reviews
I contacted KwickChex, regarding a rogue business, they were very quick in responding to my concerns, they sent me letter template to send to the company, With their support & assistance, I was able to get out of a contract. No query was was to much trouble, always responded very quickly.
Would highly recommend them. (Reviewed May 2018)
I wish to thank KwikChex for supporting me through a contractural mess that I had arrived at. The contract was potentially fraudulent and would cost me several thousand pounds. I felt rather foolish to have got myself into this situation but worse was at a loss as to how get out of this "no cooling off"agreement. Fortunately Citizens Advise advised me to talk to KwikChex, who responded quickly to my questions , and opened a private online ticket thread where our conversations were recorded for reference. Critically they provided me with a strongly worded letter informing the company that they could not hold me to a no cooling off contract. I am delighted to say that today, I posted back to the company I am in dispute with, their "Settlement Agreement" releasing me from the contract. (Reviewed April 2018)
I appreciate all of the help and support provided by KwikChex Ltd in particular to Chris Emmins who helped forge a link between Action Fraud and Trading Standards to take unscrupulous fraudsters to task. I would highly recommend them to anyone seeking redress, as they have considerable experience. (Reviewed April 2018)
The staff at the Timeshare Task Force were very professional and knowledgeable about the timeshare industry. I found them online when I was looking for help to get out of a timeshare contract. It was a huge relief to know they were backed by Trading Standards; there are so many timeshare scams online, it's difficult to know who to trust.
They were fantastic, they listened to my concerns and took a full history of the contract details. They resolved my problem and lifted a big weight from my shoulders.
The service was completely free which is amazing in view of the time and effort they put in. I would thoroughly recommend the Timeshare Task Force and in particular I would like to thank Gemma and Lucy for their excellent support throughout the whole process. (Reviewed April 2018)
I found Kwikchex when making a legal claim against [another business]. They provided excellent information which helped in the court case and lots of moral support. I doubt I would have gone all the way to the court hearing had it not been for the support they provided. I would highly recommend them to anyone seeking redress particularly with [another business] as they have considerable experience. (Reviewed February 2018)
KwikChex link to RDO enabled some recovery (Â£5k) of our expenses, but we regret that they were unable to fully recover the extra fee we paid to Azure in 2014 (Â£7.9k) on the assurance of the Azure rep. that it would ensure a sale.
We have no complaint about our dealings with Lucy at KwikChex. (Reviewed February 2018)
KwikChex were amazing! They offered a free service and help me obtain my money back from the bank, where the bank initially refused, My compliant was against a company who miss represented and mis-sold me their product. KwikChex managed to gather documentation and evidence to help my case. Thank you Chris Emmins (part of KwikChex Ltd) for all your help and support - you were absolutely brilliant! (Reviewed January 2018)
Extremely helpful and supportive and completely free! They helped me to achieve a complete refund of all monies within a few weeks. Totally upfront and with valuable connections to Trading Standards and The Citizens' Advice Bureau. I would totally recommend them to anybody with Timeshare problems. Definitely use them! (Reviewed January 2018)
The advice and service has been very prompt and clear. They have reacted to my feedback and provided me with positive steps to take which have proven to be successful to date. (Reviewed December 2017)
I acknowledge and appreciate the thorough and efficient service provided by KWIK CHEX LTD and in particular would like to thank Gemma Chatwood for her research of both English and Spanish records which confirmed a link between two companies, which was accepted by our bank and led to a successful settlement. (Reviewed November 2017)
The level of service was excellent throughout the process.
I'm so glad I came across them, they did exactly what they said & got me relinquished from my timeshare & there was no charge. Well done KwikChex. (Reviewed November 2017)
I asked KwikChex for advise in the first place, they offered a full support of my claim against a scam company.
They were very helpful and found me a legal team, and the support they gave me in these stressful times was fantastic.
I would recommend you speak to KwikChex if you need advise and help on timeshare matters. (Reviewed September 2017)
KwikChex have been very helpful and supportive throughout my case. They provided timely information and their experience was calming and reassuring. Without their involvement I would not have been able to make my claim against the defendant. I would like to make special mention of Chris Emmins who has been exceptional. Without the support and guidance of Chris my claims would not have proceeded as well as they did. Excellent service. (Reviewed September 2017)
A responsive, helpful and knowledgeable service which has been instrumental in helping me with issues. In an industry filled with companies trying to operate beyond the law they offer an irreplaceable and necessary service, professionally and without prejudice. I cannot recommend them highly enough (Reviewed September 2017)