Comments from consumers who have used this trader
Excellent service.He even carried on installing the hot tub in the rain ! Would recommend this company to anybody considering buying a hot tub or even just wanting advice so helpful and informative.
From the moment I called Kingdom Spa's their customer service was excellent. Their knowledge & help really supported us to feel better about owning our first hot tub. Nothing was too much trouble, I highly recommend their services. Thanks very much!
Very helpful in sorting out my problems, Steve the engineer was polite and courteous and certainly knows his job. Did what no other company that I contacted was able or wanted to do.
We were installing a new Ho Tub for the first time. Steve from Kingdom Spas was unbelievably helpful, he gave us invaluable advice, and when we had some technical problems he calmly talked us through all the possibilities until we had rectified the fault. I cannot recommend Steve and Kingdom Spas enough, it is so rare these days to meet someone with who obviously enjoys they work so much, and has the highest level of customer service possible. I have no hesitation in recommending both Steve and Kingdom Spas to anyone needing an installation, service or repairs to a Spa or Hot Tub.
Everything about the purchase of our hot tub was enjoyable and efficient. We had specific needs due to health issues and Steve was always helpful, extremely knowledgable and informative, thoughtful and always fun. From staying on outside of opening hours so we could visit to try different hot tubs (especially appreciated as he was not very well at the time), to an after sales visit to improve our own understanding of maintenance etc. Steve provided outstanding customer care. The electrician and builder who provided the installation services, whom Kingdom Spa recommended, were also extremely good; they liaised perfectly with each other so the different elements of the installation were seamless. We highly recommend Kingdom Spa and Hot Tubs and their associates.
From the start to the finish the staff were friendly and courteous. They answered all our questions. Everything ran smoothly, they worked efficiently and we are delighted with our hot tub. Well done Kingdom Spas.
We bought our hot tub from Kingdom Spas over a year ago. The installation went smoothly, I was kept informed at all stages. The after service care has been amazing. Stephen is very helpful, always calls back if I ring and if there's a problem it is fixed within a matter of days. I can highly recommend the company. Karen Currie
Great service from start to finish. My son and I did a wet test at their showrooms, where everything was explained to us. We made our choice and they liaised with the builders (we were having a garden room built at the same time), electricians and ground works people. They coordinated the delivery with the other tradespeople and ensured that the hot tub was commissioned in time for my son's birthday party. All in all a great service and I would thoroughly recommend them.
I needed my hot tub serviced it had been left far too long. After being let down on numerous occasions by local businesses I contacted my spa manufacturer who put me in touch with Kingdom Spas. Got to say what a breath of fresh air this company is they did exactly what I required and continued beyond that with advice on how to run my tub and the best consumables to use. If you need this service look no further than Stephen at Kingdom Spas
Stephen, John and their team provided an excellent service. They gave us excellent advice in selecting our spa, assisted with finding a very good electrician (Panic Services) to install the electrics, and installed the spa with no hitches. The spa is superb and works flawlessly. Kingdom Spas maintain it for us on a weekly basis at a very moderate cost, ensuring that it remains crystal clear and hygienic. A really good, reliable and above all friendly service.