Work was delayed due to lack of staff (Reviewed July 2021)

We had an awkward problem with water ingress through our chimney stack which another company hadn't managed to solve. Jim replaced the lead work and timber on the chimney and left it dry and secure for a sensible price.
We particularly liked Juniper's professional and very well-organised approach with really clear communication from their office, and Jim's very helpful suggestions and advice. The job was done thoroughly and carefully with great care taken of our neighbour's garage roof. Highly recommended. (Reviewed June 2021)

Efficient reliable and high quality workmanship at a reasonable price Highly recommended (Reviewed May 2021)

Had a leaking flat roof & all old wooden cladding etc replaced by Juniper, quality job with good replacement products at a fair price. Would highly recommend. (Reviewed May 2021)

Very good service, we were kept in touch if weather prevented work. Tradesmen were knowledgeable and helpful whilst work was in progress and the site was cleared properly on completion. (Reviewed March 2021)

Did the work quickly and efficiently. (Reviewed December 2020)

Jim from Juniper Roofing visited my property for quote to repair sealant between corrugated roof sheets for my garage. The work was undertaken by his assistants, who only informed me that they were unable to separate the roof sheets when they were leaving and were only able to apply the butyl tape in places. They also informed me that they didn't usually do this type of work. Roof bolt replacement was also undertaken. I received no follow up phone call / contact from Jim Juniper to explain why an alternative solution was not undertaken on the day. In fact I received no contact from Juniper Roofing apart from an invoice in full for the work. I complained and offered to pay a proportionate amount. When I spoke to Jim Juniper on the phone he was initially extremely aggressive.

Response from Juniper Roofing Ltd:
We are extremely disappointed that you are not happy with the service provided by ourselves and apologise for this. As a company we have always strived to provide high customer satisfaction, which I think is clearly illustrated by our otherwise excellent reviews during our 30 years of trading. We are further saddened that despite our numerous attempts to resolve this issue, by way of correspondence and telephone calls, after which we believed a mutually satisfactory conclusion had been reached, that you remain unhappy. We believe that our lads did indeed advise at the time they were not able to able to fit the tape, as by doing so this would have caused the existing roof sheets further damage - we will however, review at our customer communications and see how they can be improved. We are able to confirm that you were not charged for this element of works. Not withstanding, we have not been advised that the roof continues to leak and believe that we have solved the problem of water ingress for you. If you continue to have any further water ingress we will of course be happy to work with you in order to find a solution. (Reviewed December 2020)

From the first phone call to the work being finished was excellent.
From the start when Jim came round to assess the problem, the quote arrived quickly and was very good compared to other quotes we had. The repair was carried out reasonably promptly. When they did the job the lads were very good and professional, they left the site clean and tidy.
Contact with the office personnel was also extremely good and friendly.
Would highly recommend Juniper Roofing to anyone. (Reviewed December 2020)

If you need a roofer look no further than Juniper Roofing, excellent service. (Reviewed November 2020)

Juniper Roofing have done excellent work for my son and also for the charity of which I am a trustee. So I had every confidence in them and they did not let me down. Because they had a busy schedule, it took rather longer to confirm a date than I had originally been led to expect; but they turned up on the due date and worked with efficiency and courtesy to reroof and insulate a leaking small flat roof. The site was left clean and tidy. Excellent job! (Reviewed November 2020)

Efficient, reliable and courteous throughout. (Reviewed September 2020)

When we contacted Junipers we had immediate attention followed by a prompt quotation. We were given a timescale for starting work which they met. They attended every working day through scorching heat. 100% from us on all aspects of their attitude, time keeping and efficiency.
The job is finished and done to an extremely high standard.
We thank them very much and would recommend them highly. (Reviewed August 2020)

Very prompt service. Work was carried out and site was cleared, you wouldn't have known they had been apart from the lovely new flat roof. Many thanks (Reviewed July 2020)

Excellent service throughout. Very professional, courteous, prompt particularly during this awkward time. The only thing, and its very minor, I would make comment on was the need to keep their customers updated due to the delays created by the 'virus' problem. Either a message or quick telephone call to waiting customers would help, just to settle their minds. Otherwise an excellent company to deal with. Very good working staff as well.
(Reviewed July 2020)

I have used Juniper Roofing several times and always received a very good service. I have recommended to neighbours. (Reviewed April 2020)

Very good. (Reviewed February 2020)

Efficient, hard working and courteous. Very professional, roof looks wonderful. (Reviewed January 2020)

Work carried out to a high standard by very respectful, hardworking employees in a timely manner. (Reviewed November 2019)

New roof, soffits, gutters, solar panels. Excellent. (Reviewed October 2019)

Slow with bill. Otherwise good. (Reviewed September 2019)

Very efficient (Reviewed September 2019)

Wholly EXCELLENT. Re-roofing major part of 100 year old roof at the back of the house. (Reviewed May 2019)

Excellent reliable service. (Reviewed May 2019)

We had a new roof, from the quotation to the completion of the work, we could not fault this company. I would recommend this company. (Reviewed March 2019)

Jim, Stephanie and the team kept me fully informed on the progress of the works. Site was left tidy and clean every day, and the scaffolding was removed promptly at the completion of the roof. (Reviewed March 2019)

Excellent service, really helpful company. They came and sorted a long term roofing problem with no fuss. The work was excellent and very tidy. I would highly recommend Junioer roofing, would certainly use them again and highly recommend them to friends and family. Many thanks. (Reviewed January 2019)

Prompt assessment of a job by managing director. Prompt, courteous, friendly and efficient. Work carried out by 2 roofers. (Reviewed January 2019)

Prompt visit to see damage. Came when we were out and fixed it. (Reviewed December 2018)

I highly rate this company. For the competitive price, reliability and clean and tidy working practices. Also they went above and beyond what was required. They were recommended to me by a friend and I would not hesitate to pass on the recommendation or use them again should the need arise. (Reviewed October 2018)

Very good. (Reviewed May 2017)

Polite, clean, cheerful lads. Service very good and cleaned up afterwards, house and outside. (Reviewed April 2017)

The best of services over many years. (Reviewed March 2017)

Excellent service, the guys worked really hard, very clean and tidy. (Reviewed June 2016)

As usual they turned up on time and as far as we can tell (no heavy rain yet) a good job done. Workmen helpful and polite, no problems on previous jobs, so well done. (Reviewed May 2016)

Jim Juniper is an honest and straight forward workman who, with his small team, delivers good quality work at reasonable prices. Jim and his team are easy to deal with and deal in a professional way with issues you raise with them. This is the 2nd substantial piece of work Juniper has done for me. (Reviewed December 2014)

The workmen were cheerful and cleaned up at the end of each day. (Reviewed December 2014)

I had 3 quotes, Mr Juniper was the only one who got out a ladder! I have used this company before. He solved the problem 3 years ago for £700. Another quote was £7000. (Reviewed December 2014)

I always use Juniper for any roofing problems. I feel I can trust them to carry out their work professionally and at a fair price. (Reviewed December 2014)

They turned up when they said they would and got on with the job. Efficient and very tidy. No mess left when they had gone. Very quick to resolve a minor problem. Very good. (Reviewed December 2014)

Excellent service as usual. (Reviewed December 2014)

From start to finish this firm was organised, pleasant to deal with and executed the work efficiently under very difficult conditions. I would not hesitate to recommend them. (Reviewed December 2014)

Would not hesitate to employ again - the team cleared rubbish every day too! (Reviewed December 2014)

Always on time, good workmanship. Always clean and tidy. Have recommended the business many times. (Reviewed December 2014)