Comments from consumers who have used this trader
A number of plumbers have attempted to fix the problems with the hot water in our building which has a communal hot water system. So far Ben is the only person who has understood the system and provided a fix.
There was also a further issue in our flat which Ben fixed at short notice and was very professional and helpful throughout. Communication is also very good. Highly recommended!
Ben came to install a new boiler. He was honest, efficient, pragmatic, and tidy. We were considering a more expensive boiler as our house has not been warm for a year. Luckily he convinced us to go with the smaller version explaining that it was not the boiler size but the unbalanced radiators.
Ben stayed on to balance all our radiators which was no easy feat! He was running up and down all over the house with my 5 yr old daughter hot on his heels saying she wanted to be a plumber just like him.
With winter in full swing, we can safely say, we have a very warm house thanks to his advice and effort and we did it for less than we would have spent. He also, at the very last minute, re-piped our kitchen sink as it kept blocking. This saved us a call our charge.
We will definitely use Ben again and have already recommended him to several people. They have all had the same positive experience.
Ben installed a new heating system to our house, installed some new radiators and completed some other plumbing tasks.
We are really satisfied with Ben's excellent quality of work. He was also flexible to our needs and very neat and tidy all through the job which is very important when you have kids running around.
Ben is now our first choice for all plumbing & heating services.
Ben completed our annual boiler service and kindly did some extra plumbing jobs. He was very friendly helpful reliable and professional.
Ben removed the old boiler system I had and replaced it with a new combo boiler, which included relocating the boiler, redoing the pipe work, installing a vent on the roof and replacing the radiators.
His workmanship and attention to detail were to the highest standard. He completed the work quickly and was clean and courteous throughout the job. His knowledge of the system and ability to install it efficiently helped save time and lead to an excellent end result.
Would highly recommend.
Ben was contracted by our builder, as part of a loft conversation, to install a new boiler and additional radiators. The existing plumbing was quite old and Ben was extremely efficient and helpful in sorting out quite a few problems.
Ben also installed a new bathroom suite in the loft which we are extremely pleased with.
At all times Ben was very professional and helpful giving advice along the way. His work was exemplary and at the end of every day he tidied and cleaned up extremely well. At all times he was friendly and courteous and respectful of our home.
I would not hesitate in recommending Ben.
Hydrocraft came recommended to us. Ben was super busy but managed to squeeze us in. I'm SO glad we waited! The end result is absolutely amazing. We were going for a high end/boutique look and Ben has absolutely nailed it. The quality of the work and craftsmanship have totally exceeded our expectations. We're completely over the moon with the finish. Worth every single penny. You really do get what you pay for with Ben. There are some real cowboys out there (we've met a few), however you can rest assured you're in safe hands with Hydrocraft.
Aside from the quality of the work itself Ben is also a really nice guy. He was really patient and took the time to talk through our plans with us. Nothing was too much trouble.
Thank you again!
i was very happy with the professional service i have recently received from ben at "hydro-craft".
I had a few plumbers look at the job i wanted doing at my house. they either didn’t want to quote as it wasn’t that straight forward or they never came back to me. Ben was very good as discussing what i wanted from the beginning and listening to my concerns.
I wanted to change my hot water cylinder from a gravity fed cylinder with a cold water tank joined to it (this never got hot water to where i needed it and never worked very well!) to a mains pressurized hot water cylinder and also move its location slightly, this wasn’t the most straight forward job or the most common, but it went very smoothly and i'm very happy with the results. The job was done exactly how I wanted it too, using all copper fittings and good quality reliable parts. I was put at ease as soon as the job was underway. The job was completed as quoted, in timescale and i think i got very good value for money.
i have already recommended hydro-craft ltd. and i will continue to do so!
Ben was excellent throughout, very consultative on any issues that arose with our building or the fittings.Ben is very concerned that he goes an excellent service and value for money .
Ben has worked on many jobs over the last few years and would always be the first person that we call.
Clean,tidy and efficient .
Ben worked in a very professional manner and was most concerned that his work was up to expectations. At the end of each visit, he cleared up and vacuumed the areas he had been working in. We would thoroughly recommend him.
Ben did a brilliant job! Very good time keeping, quoted and fitted on time. Good value for money and reliable service. Will definitely use Hydro-Craft again for any plumbing issues.
Ben fixed several plumbing issues for me: He repaired my bathroom sink (plug/waste didn't work and tap was wobbly). He replaced the shower unit in my walk-in shower and also got the downstairs shower working - after three years with it broken. (Ben spotted the problem two other plumbers had missed).
Ben let himself in and carried out the work while I was at work myself. The house was left tidy and I was delighted when I came home. He's professional and funny and, above all, a very good plumber. Recommended!
Ben was extremely professional, curteous and tidy. We were very pleased with the workmanship. He replaced our boiler, flue and pipework. I would recommend Ben.
Complete bathroom refit. Wall to wall ceiling and floor tiled. Professional tidy and personable. Took pride in his work.
Excellent work carried out. Very tidy worker. We would be happy to recommend Ben to any of our friends and colleagues.
A really good service. Very polite and explained everything fully. Ben was meticulous in keeping dust etc to the minimum. Used is vacuum constantly throughout. Very helpful in regards to what needed doing and obtaining materials. I cannot fault the service e provided. I will use him again and recommend to others.
Honest, reliable, professional. Excellent job.
excellent service of the highest quality
High quality finish. Plumbing work very neat and tidy. Tiling is perfect, grouting is even & crisp. Will recommend to colleagues at work. Thanks again Ben!
We contacted Bens company and he was able to arrive the next day to take a look at our combi-boiler. Not only was he very pleasant to have in the house he was able to repair the boiler on the same day which was a god save in the winter!
Will definitely use him again for future problems.
The service we received was extremely professional & very friendly. We were very happy with the quality of the materials used & the level of workmanship was completed to a very high standard. The boiler we had fitted is much more efficient & we couldn't be happier with the outcome.
Ben replaced 2 old boilers with 1 condensing combi. Great result! Always punctual, polite and efficient.
I think Ben's service is outstanding and he is very kind. I will really recommend this business and will ask for their service again.
Ben responded to our problem very quickly. Great service.Thank you.