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Vetted and approved by Trading Standards
Monitored for customer service
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Overall Customer Rating
01256 841860
August 2004
Units 2-3
35-41 Essex Road
Basingstoke
Hampshire
RG21 7TB
N/A miles from your postcode
Aerial Installers
Audio & Visual Services
- TV aerial and satellite installations including Sky
- All Freesat and Freeview products
- CCTV for home and business
- Additional TV and Sky viewing / outlets
- Audio systems and PA for clubs, pubs, halls and restaurants
- Supply televisions
- Sonos Hi-Fi streaming system Installation
- International TV including German, French, Arabic, Italian and Spanish
- Speaker system for workplace and outside
- CCTV using mobile phone viewing and alerts
- Starlink Internet Satellite
- TV wall installations
- Tuning / set-up / planning of AV systems
- Wi Fi reception improvement
- Wi Fi and internet extended to the garden and outbuildings
- Communal TV system planning, installation, repairs and upgrades
- Pigeon spikes - humane
- Network cabling cat5e / cat6
- HDMI distribution
- Telephone extensions
- Remote Control replacement and programming
- BBC iPlayer / ITV Hub set up
Based on 48 reviews
I use Horizon two times. Quick response, quickest then I can arrange their visit. Start using Horizon when let down by few "big" companies. Highly recommended. (Reviewed September 2023)
First contact with Sara on the phone was great, she was friendly and offered immediate same-day service, or 2 other days within the week but I asked for Saturday due to work. The engineer, Les, was friendly, courteous and efficient and I would definitely recommend Horizon 100%. Thank you! (Reviewed March 2023)
Excellent service from Les who sorted out TV cabling and hard wiring to pc, really tidy and clean work. Very happy with professional service provided and friendly advice received from Les. Definitely would recommend. (Reviewed January 2023)
Very quick, efficient and friendly. Job well done. Job was sorting out a poor connection and tidying up the old cables. (Reviewed December 2022)
Excellent service from Les who wall mounted 3 TVs in my home and sorted a mass of cabling for me. One TV was tricky with an external sound bar but it's wonderful. Les is very polite and professional. Will definitely use again. (Reviewed October 2022)
Les did a great job shortening and adjusting our old aerial and getting rid of redundant and unsightly wiring on the outside of the house. He was courteous and helpful and took pride in his work.
Sara in the office was also very friendly and helpful. We would highly recommend this company in every respect. (Reviewed August 2022)
1st Class service extremely helpful and easy to deal with. I was most impressed with their general attitude, knowledge and helpfulness as l was outside their normal operating area and went out of their way to help me would have NO hesitation in recommending them to anyone requiring their services (Reviewed March 2022)
Prompt, tidy, value for money, pleasant person. (Reviewed January 2017)
1. Initial phone reception was very good.
2. Prompt visit and on time.
3. Work carried out after thorough test/diagnostics (above my pay grade)
4. Clear explanation of action taken
5. Engineer very good. (Reviewed September 2016)
Les Fulbrook was courteous, efficient, and did an excellent job, nothing was too much trouble. (Reviewed May 2016)
New digital aerial fitted with connections to four rooms. Work completed quickly and effectively. (Reviewed January 2016)
Excellent service and value for money. I cannot recommend this company and their engineer highly enough. Thank you for an A1 experience. (Reviewed December 2015)
Prompt efficient service, polite telephone manner, as was engineer who attended.
Couldn't wish for a better all round service. (Reviewed December 2015)
Professional and friendly advice received from both the back office and the technician. Happily recommend this company. (Reviewed November 2015)
Such helpful and friendly staff, the whole company is a pleasure to deal with, always. (Reviewed November 2015)
Good communication, expert knowledge and information.
Neat work and courteous technician. Problem solved. (Reviewed November 2015)
Service was prompt and efficient (Reviewed September 2015)
Friendly, professional and prompt service. Fabulous (Reviewed January 2015)
Horizon engineer arrived very promptly. The engineer rapidly found solutions to our problems. A friendly and courteous service. (Reviewed January 2015)
Very efficient and polite. Full explanation of work done and how to use equipment. (Reviewed January 2015)
Very helpful and thorough service, despite torrential rain ! Offered helpful advice regarding TV/Music systems and useful information (Reviewed January 2015)
Thank you so much for a very good service. Shane Vince looked after us well. (Reviewed January 2015)
From the initial contact to completion of the job everyone was incredibly friendly and helpful. Thank You (Reviewed January 2015)
Very prompt and efficient service, excellent result. Very helpful and informative engineer. (Reviewed January 2015)
Very Good (Reviewed January 2015)
Fantastic (Reviewed December 2014)
Absolutely brilliant! They were polite and friendly. They were punctual and worked very hard and cleaned up very nicely. I would thoroughly recommend them. Very trust worthy. (Reviewed December 2014)
Excellent fast service to fix a aerial issues. (Reviewed December 2014)
Kind, helpful, patient thorough and polite. Very satisfied customer. (Reviewed December 2014)
I am very pleased with my stunning TV installation no cables. (Reviewed December 2014)
Les was extremely helpful by advising on various solutions without blinding me with science. (Reviewed December 2014)
This company were so very honest that while I was willing to just have a new aerial the rep (Alan) would not hear of this until he had tested my existing equipment and he fixed this at only half what it could have cost excellent. (Reviewed December 2014)
I have used Horizon on 2 occasions and have had very good polite service from them, they offer good value for money and would recommend them to anyone thank you Horizon. (Reviewed December 2014)
Prompt service, sorted all my T.V problems all for the price of the call out. (Reviewed December 2014)
The Tidiness of the cabling on the house puts the other installations in our street to shame. Great job. (Reviewed December 2014)
Excellent service. Very friendly, polite, efficient and done a great job fixing new aerial to roof (Reviewed December 2014)
Quick, efficient and professional job. Very impressed. (Reviewed December 2014)
Was so happy with the service i received today. Les was fantastic, quick and very helpful. i would so recommend Horizon to my friends and family. (Reviewed December 2014)
Absolutely excellent - repair to satellite cable which had been accidently cut. Repair was urgent - service was speedy, arrived on time. Engineer suggested a sensible solution. Reasonable value. Would definitely use again. (Reviewed October 2014)
An excellent service - clean, tidy and arrived on time to set up and relocate 3 televisions. This included supplying new cables & the sky satelite - well done and would happily recommend their services. (Reviewed October 2014)
Prompt reply to telephone call only had to wait one day for the engineer to call. Quick, excellent service. Am very happy with end result. (Reviewed October 2014)