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Overall Customer Rating
77 Ringwood Road
N/A miles from your postcode
Electricians / Electrical Services
Fire Protection / Equipment, Security Services
Based on 1 reviews
Quoted £45 per hour. Anticipated one person would arrive - three showed up. One performed the work, an apprentice and one observer, Mike Boyce. Charged £90 per hour. In total on site for 1.25 hours. - total bill arrived at £205 A total rip off.
Charged for work not undertaken/completed to an inadequate standard.Required a qualified electrician to check the work and replace faulty work.
Would advise never to be taken in by this company and receive an up-front quote as untrustworthy and rude does not begin to describe them.
Offered a reduced amount based on 2 hours @£45 as initially quoted to have cheque returned in the post..
Response from Mike Booth of Homecare Eastbourne Ltd.
We are sorry that Mrs Bottomley feels we have not given her good service
We were called out to a non-specific fault at short notice & responded on-route from another job in the area.
The original fault was repaired & she requested subsequent work to be carried out, which on the first visit we surveyed & diagnosed enabling us to bring with us the required materials & ladders on the second visit.
We repaired all the outstanding faults on the second visit & when we left all faults had been dealt with.
Mrs Bottomley was given a detailed breakdown of labour & materials & has subsequently paid with a small discount applied which we thanked her for.
(Reviewed October 2016)