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Overall Customer Rating
9 Gravel road
Leigh on sea
N/A miles from your postcode
Based on 55 reviews
This is the second occasion that I have used Grants Locks for an emergency window lock issue. Once again Richard resolved the issue, managed to open the stuck window and replaced the rusty locking mechanism. The quality service was as prompt and as professional as the first time that I used the company. (Reviewed January 2020)
I would like to thank Richard for the fantastic service in changing three of my flat locks, in an emergency, on Christmas Eve. He was quick to respond to my message, upfront about the cost, and highly professional. He had all supplies to hand, and his work was of a very high standard. Thank you so much, and certainly highly recommended! (Reviewed December 2019)
TURNED UP WITHIN 30 MINUTES OF CALL.
VERY CUSTOMER FRIENDLY.
CLEAN AND TIDY NO MESS
EXPLAINED EVERYTHING TO ME
WOULD HIGHLY RECOMMEND (Reviewed December 2019)
Local business who arrived on time as agreed and resolved issue with broken lock and replaced in less than 30 mins. Easy to contact and deal with. Fully recommend. (Reviewed November 2019)
Richard arrived promptly and was very happy with the work carried out. Would definitely recommend. (Reviewed November 2019)
Richard fitted us in quickly, identified the problem and replaced our locking cylinder. An honest and professionally service, which was greatly appreciated. Thanks again! (Reviewed November 2019)
Very professional, kept me up to date when booking the appointment and the work required. Would happily recommend. (Reviewed November 2019)
Richard came out shortly after being contacted. He was tenacious in sorting out the problem. We thought the labour charge was a little pricey but we are OAPâs so perhaps we are out of touch with prices. On the whole a job well done. (Reviewed November 2019)
Excellent Service. Work completed on the day. Professional and polite. (Reviewed November 2019)
Excellent service. Had in stock door part required so fixed within an hour. Made appointment previous evening. Very happy : ) (Reviewed October 2019)
Excellent service, Richard was prompt and even called me to give me an accurate eta, so no waiting around. Will highly recommend him to friends & family (Reviewed October 2019)
We were recommended this locksmith and called him at 7.10pm on a Friday evening and he went out to look at the issue as a door was not locking. The contractor called a few times with updates as to the issue and costing and finally completed the job at 9pm. Very happy and satisfied with his work and would recommend him to anyone and will definately be using him again. (Reviewed October 2019)
Arrived bang on time, was courteous explaining things clearly and did a good job at changing my front door lock (Reviewed October 2019)
Prompt Service. No hidden extras. Lovely bloke. Would definitely recommend and would use again. (Reviewed September 2019)
Great and prompt service from Richard
Came round to look and measure back door seals
Came back a few days later and job all completed
Thank you Richard
100% recommended (Reviewed September 2019)
Richard came round in the evening after I had finished work literally as soon as I called him. Our door handle wasnât working properly but within 2 minutes Richard had figured out the issue. A few more minutes of door adjustments and it was all sorted. Very happy with the work and happy to pay to get it sorted. Really happy. (Reviewed September 2019)
We were very pleased with the efficient and capable service which we received from Richard when he came to repair a broken lock. He arrived within 20 minutes of our call to him and supplied and fitted a new lock within an hour. It was good to find an experienced and helpful tradesman to deal with our problem so swiftly. (Reviewed September 2019)
The level of service was second to none. Richard visited within an hour of contacting him and diagnosed my issue immediately. He was very knowledgable and was able to open a jammed closed window (caused by a rusted mechanism) using great care and skill.
He replace the mechanisms to both windows that I had a problem with. Service was polite, knowledgable and very professional. I am a very satisfied customer. (Reviewed August 2019)
The best , done my broken shop door
Made it like new , cleaning up after his work . Price was so cheap (Reviewed August 2019)
Excellent service. 7.15pm last night I couldn't open my front door. Richard arrived within 20 mins. Wasn't my lock as it turned out but the door had dropped so the locks couldn't work.
Richard realigned the door within 20 minutes. Highly recommended his professional, friendly service. (Reviewed August 2019)
Had my French door locks changed this afternoon. Called at 9, arrived at 1.30! Very impressed with level of service as left the work area clean and tidy around my young children. Would definitely not hesitate in calling again if needed help with locks. (Reviewed August 2019)
Great service. Richard replaced locks on our broken double glazed windows, patio doors and two on our front door.
Nothing was too much trouble and was here when he said, explained everything before doing it and gave a great service.
I would thoroughly recommend! (Reviewed August 2019)
Fantastic service! I needed a lock changed on my front door, & Richard came out within the hour. Very professional, knowledgeable & friendly. I would highly recommend. (Reviewed July 2019)
Great service, came out straight away and managed to change the lock on same visit (Reviewed July 2019)
Grants Locks came out the same day as I called them and changed the locks on my property. Very fast, efficient, friendly service and good value for money. (Reviewed July 2019)
We have used Richard's services before and were more than happy to employ him again to replace a lock. He was as courteous and efficient as before and offered us excellent security advice too. We would certainly recommend him to anyone. (Reviewed July 2019)
Richard came within two hours of calling him, very efficient ,polite and highly recommended. We have used Richard for previous work and wouldn't dream of going anywhere else. (Reviewed July 2019)
Richard respects the wishes of the customer and gives a great custmer service. I would have no hesitation with using this business again. A very professional service. (Reviewed June 2019)
Richard was on time , polite and completed the work quickly . He explained the new type of lock he was fitting and how it helped prevent attempted break-ins. (Reviewed June 2019)
Richard was fast, professional and offered an excellent service. He also cleared up after himself and removed the packaging, etc. even though I offered to do it. I would highly recommend him. (Reviewed May 2019)
Very polite and Helpful. Arrived on site 20 mins after making the call. Very quick and efficient. Would recommend to any business or domestic clients. (Reviewed March 2019)
We had a problem with our lock on our back door and it was an old locking system. Richard went out of his way to keep the cost down and find a way to repair the lock. We were very pleased with his work and I wouldnt hesitate to contact his if I need anymore work to be carried out. Thank you (Reviewed January 2019)
From the moment I called Grants Locksmiths until the time they came and fix the problem was only 0.5hrs.
V prompt service, v professional, polite and good value for money.
A very positive experience. (Reviewed December 2018)
Richard was polite and friendly turned up when he said he would and sorted our problem very quickly
Will definitely use again when we need him
Thanks Richard!! (Reviewed December 2018)
Professional service. Highly recommend. Thanks Richard. (Reviewed November 2018)
I have employed Richard a number of times and he always goes way beyond just doing a basic job.
He is a craftsman and does the work superbly.
I will always use him if I have a lock problem. (Reviewed November 2018)
Thank you so much for such an efficient service. Response to my message was quick, appointments were reliably kept to and communication was great. Thanks again for fixing the handle, I have kept your card and number for any future work I need doing. Thanks again! (Reviewed October 2018)
Richard was absolutely fantastic from the first emergency call out Sunday night to coming back and fixing the doors once the new part had arrived Tuesday .... I will defiantly use him again if need be and will defiantly recommend him to anyone I know .... fantastic 5 stars service very very impressed (Reviewed October 2018)
Richard provided a first class service. Punctual and thorough, Richard took time and care to complete the work to a high standard. I was very happy and will be recommending the services of Grants Locks (Reviewed September 2018)
Richard has punctual, polite and completed a first class job. He took special care and provided sound advice. Iâll definitely use again.
Thank you (Reviewed September 2018)
Quick and very professional. Offered additional advice and answered all of our questions. Very good! (Reviewed September 2018)
Richard was with us within 90 minutes of my call on a Sunday afternoon. He is a very nice man and did a good job at a very reasonable cost. I would certainly use him again and can thoroughly recommend his services (Reviewed July 2018)
Punctual, the area was left all clean and tidy and more importantly lock works perfectly
(Reviewed July 2018)
Was very quick to respond to my message for the job. Turned up on time. Was polite and friendly. Ordered the bits needed and returned at first opportunity to complete the job. (Reviewed April 2018)
Richard is outstanding in his field. He knows his locks inside out and has put us at ease after being unlucky to recently have had two burglaries.
His willingness to turn up at any hour in an emergency adds to the service that he offers. I would highly recommend. (Reviewed January 2018)
Had a new barrel lock fitted on my front door ,excellent service and quick response on first call to get job done (Reviewed October 2017)
Richard was absolutely fantastic! He came to us on the evening we moved in and changed our locks, spoke us through everything and also done an extra lock we hadn't accounted for with no fuss. I would certainly use again! (Reviewed August 2017)
Excellent and friendly service, came and evaluated job and was very thorough taken me through everything. Returned with parts as agreed and carried out work to a high standard. Very knowledgeable and friendly and would highly recommend. (Reviewed July 2017)
Richard was recommended by a friend of mine, he arrived quickly worked out the problem, ordered the parts and helped me with the problem window locks and internal door fitting I also had, he even took the handles away to modify them returning them the following day. He was very helpful and got the job done, would happily recommend him. (Reviewed May 2017)
Richard came to the rescue of an elderly friend of mine who locked himself out by the recommendation of a mutual friend of both of mine and Richards.
Richard came quickly.a very pleasant , thorough and reassuring natured man who used many locksmith told and techniques calmly and efficiently - until something worked and my friend in his front door - thanks Richard ! Definitely well recommended from now on - punctual and great value for money with a kind friendly characteristic !! (Reviewed May 2017)
Fantastic, sorted the problem quickly with no fuss. Great service and price. Highly recommend (Reviewed May 2017)
Messaged through Facebook and was at our house within half an hour. Looked at the job in question and gave us a fantastic estimate.
Advised me would be back in two days to complete the work.
Arrived on time, completed the job within the hour and very impressed that Richard took all the rubbish with him.
Would HIGHLY RECOMMEND (Reviewed May 2017)