Excellent work replacing guttering & facia (Reviewed November 2018)

We received excellent services from G M Plastics - would definitely recommend (Reviewed September 2018)

Replacement guttering & soffets (Reviewed September 2018)

Excellent and of the highest possible standard. Courteous and pleasant.
The work was completed on time and we are very satisfied with finished work and the massive improvement to our property. (Reviewed September 2018)

Excellent - all round very efficient. (Reviewed August 2018)

Very pleased with the work carried out. It was a pleasure to deal with the company and staff. (Reviewed July 2018)

New fascias and guttering (Reviewed June 2018)

First class professional service. (Reviewed June 2018)

Replacement facias + guttering. Could not rate them highly enough, first rate service. Would recommend to anyone. (Reviewed June 2018)

Replacement guttering (Reviewed April 2018)

On time, professional and great job carried out.
Would recommend them to everyone.
(Reviewed March 2018)

I had facia and soffits replaced along with gutters and downpipes. (Reviewed February 2018)

Replacement fascia, soffit and guttering (Reviewed November 2017)

Excellent service. (Reviewed September 2017)

Very pleased with the work carried out. Not once did I return to find a mess left, at the end of each day the site was left clean and tidy. (Reviewed September 2017)

Excellent service, punctual, polite and very tidy. Top bloke. (Reviewed September 2017)

Good service and products. Any problems rectified quickly (Reviewed September 2017)

Very good clean and tidy job very efficient. (Reviewed September 2017)

First class service, Tony is very good at his job and his work shows this. (Reviewed September 2017)

Fantastic 1st class service and honest reliable workmen would highly recommend. (Reviewed September 2017)

Excellent service from G & M Plastics. Always cleaned up every day. Highly recommended fantastic job (Reviewed August 2017)

Excellent, clean and tidy (Reviewed July 2017)

Excellent service, very professional and tidy (Reviewed July 2017)

Excellent service. Could not praise these two guys enough a fantastic job would highly recommend very pleased all round. (Reviewed July 2017)

Excellent from start to finish (Reviewed July 2017)

Great service, replaced fascia, soffits and guttering. (Reviewed June 2017)

Excellent friendly service from survey to completion, clean tidy workers, Tony and his hard working lad did a very good job. Glad we choose them against other companies. (Reviewed June 2017)

Very thorough and professional. Clean and after each day and at end of job. (Reviewed May 2017)

Replacement soffits/fascia/guttering (Reviewed April 2017)

First class job from start to finish. Very tidy. (Reviewed March 2017)

Very professional approach outstanding workmanship highly recommended. (Reviewed January 2017)

Excellent work by Tony and Zak. Good price, no fuss, excellent workmanship and tidied as they went along. Recommended. (Reviewed December 2016)

Excellent workmanship very pleased with the end result. (Reviewed December 2016)

I was kept fully informed throughout the duration of the work, which was carried out in a friendly and efficient manner and to a high standard. (Reviewed October 2016)

Very good installation carried out professionally. The installers done an excellent job and cleared everything up when finished. (Reviewed October 2016)

Excellent in everyway. Looks fantastic, good quality excellent and pleasant, trustworthy service they even work bank holiday to finish. (Reviewed October 2016)

Replacement fascia, guttering and soffits. Tony was punctual, friendly and tidy. We were very pleased with the result. (Reviewed September 2016)

Good service (Reviewed August 2016)

First class quality fittings and outstanding attention to detail with remedial work where required and faultless installations to top standards. (Reviewed August 2016)

Dealt efficiently with unforeseen problems. Engaged with us every step of the way. Very polite worth waiting for. (Reviewed July 2016)

Overall very poor. (Reviewed June 2016)

Highly recommend the trader as he and work colleague were on time, curtious, clean, efficient, and took time and energy to explain and enjoy the work they do. I wish that more trades were as happy to complete and clean up the jobs allocated.
If people want to come around to check on the works that have been done, then all they need to do is phone and we shall try to accomodate.
I know that not all people would go with a local, but me I have been proved wrong by using the network of proven trades local to the area and not National money grabbers. (Reviewed June 2016)

Sofits, Fascias and Guttering. (Reviewed May 2016)

A quality service provided by a local trader. That makes a huge difference to the overall service. Great value for money first class workmanship, faultless. Attention to detail and a very friendly and approachable team. It was a pleasure to have them working on my house and I am delighted with the finished job. (Reviewed May 2016)

Excellent, honest and reliable. Would definitely recommend to anyone requiring new fascias. Best tradesman we've ever had. (Reviewed May 2016)

Promised much. Delivered little
Tried to increase price twice, did not do job as per quote. Over clad most of house when we told him not to. Reduced price by less than 10%. Would not recommend.

TRADER RESPONSE:

G & M Plastics have been trading for 20 years and as our previous feedback shows, high quality workmanship and customer satisfaction has always been our priority.

We are disappointed that in this instance that the consumer has given us negative feedback.

We have worked closely with Trading Standards on this matter and they have now informed both the consumer and ourselves that are taking no further action and the matter is now closed.

G & M Plastics would like to make the following brief comments in response to the feedback as follows:

1. After quotation had been accepted the consumer then requested to upgrade to more expensive deep flow guttering , our quotes normally offer either round or square guttering he correctly pointed out that this had not been stated, therefore an upgrade was provided at NO extra cost.

2. There were some issue with how the property had been constructed and it meant that some of the work could not be carried out to exact quotation, this was not obvious until the work commenced. Certain small areas were therefore over clad with the consumers approval with the remainder being replaced as per quotation. All of the amendments were discussed and agreed each day before work commenced and had no effect on the manufacturers guarantee.

3. The consumer asked for wood to be left for personal use in wood burner.
The remainder of rubbish removed and disposed of as quotation.

4. A reduction of £350 was given to reflect the changes to the work carried out, this was initially queried by the consumer who requested a further
£155.00 reduction. G & M Plastics felt that the initial offer was fair and reasonable and the consumer then paid the invoice in full.

5. At no time was there any indication that the consumer was unhappy with the workmanship as we would have been more than happy to discuss this with them. Both Tony and Zak were given £20.00 bonus each upon completion.

We hope that this gives a brief insight to the scale of the issue and thank you for taking the time to read it.
(Reviewed April 2016)

Full replacement/re cladding of fascia soffits and guttering. (Reviewed March 2016)

Excellent job highly recommend (Reviewed February 2016)

Superb service and really pleased with work. Nice guy as well. Many thanks (Reviewed February 2016)

Excellent job done, had new fascias, soffits and guttering fitted and all rubbish was disposed of. Tony and workmate were polite, friendly and very efficient. Tony was very informative about aspects of the job as it went along and offered advice when I asked questions. I would highly recommend to anybody, he is a very honest reputable tradesman with years of experience. (Reviewed January 2016)

Great service / no issues (Reviewed December 2015)

New drainpipes, soffits and fascia fitted and old removed. (Reviewed December 2015)

An excellent job all round at a competitive price. We had to wait sometime for the work to be carried out but it was really worth it. Carried out by very professional people. (Reviewed December 2015)

Tony's workmanship is second to none - he is thorough, courteous and offers a first rate service. Highly recommended. (Reviewed November 2015)

A very professional job.
Completed at a very competitive price. I would have no hesitation in recommending them in the future. (Reviewed November 2015)

Excellent work from start to finish. Very reasonably priced as only fits the above plastics. Highly recommend. (Reviewed November 2015)

Tony completed the work to an excellent standard and I would highly recommend his services. (Reviewed November 2015)

The finished result is excellent and has improved the look of our house. (Reviewed October 2015)

Very clean and tidy job. Good quality fittings. Friendly staff. Full guttering and facia replacement. (Reviewed October 2015)

Very professional and friendly service. Happy with the work at a good price. (Reviewed October 2015)

Absolutely excellent. A very professional finish. I would highly recommend G & M Plastics. (Reviewed October 2015)

Very pleased with the work done. Pleasant people to deal with. Excellent result. (Reviewed June 2015)

Very helpful, friendly and professional excellent value for money, extremely pleased. (Reviewed June 2015)

Excellent service, excellent workmanship. (Reviewed May 2015)

Very professional, clean and tidy, very satisfied. (Reviewed January 2015)

Tony is a credit to the business. Easy to talk to, offered great advice, saved me money and went above and beyond with the job. Fantastic service. (Reviewed January 2015)

Fantastic service. We have been very impressed with the job, how friendly Tony is and how clean and tidy he left the areas. (Reviewed January 2015)

Excellant communication from first contact to finish. Great customer service, very friendly. Great value for money and excellent quality of work. Would definately recommend this company. (Reviewed January 2015)

Great team, clean and tidied afterwards, great customer service and great work. (Reviewed January 2015)

Excellent service. I would recommend this company to all of my family and friends. (Reviewed January 2015)

G & M Plastics are a very reliable and proffesional company to deal with. The quality of the work was of a very high standard I would recomend them (Reviewed January 2015)

Excellent service. Work done professionally. Would recommend to anyone (Reviewed January 2015)

Prompt and courteous at all times. Cleared all rubbish/packaging away. Gave helpful advice freely. Clearly experienced at what they do. (Reviewed January 2015)

100% recommended. Excellent work carried out, very punctual. No hesitations in recommending them to other people. (Reviewed January 2015)

Great job, well done. (Reviewed January 2015)

Great job, well done. (Reviewed January 2015)

Knowledgeable friendly business who were reasonably priced and did a great job. What more could you ask for? (Reviewed January 2015)

Brilliant service overall couldn't fault them very pleased (Reviewed January 2015)

Always courteous and punctual, outstanding communication and work carried out to a high standard. Care was always taken to minimise disruption - couldn't be happier. (Reviewed December 2014)

Fantastic service from start to finish by a tradesman who takes pride in his work and ensuring his customers are totally satisfied with his work. Would recommend Tony to anyone looking for a quality fitter/supplier and would use again. (Reviewed December 2014)

Impressed with our neighbours work, we did not hesitate to have G. & M Plastics give us a quote. From quote to completion of work, the standard and professionalism was excellent. Tony kept us updated with all aspects of the work and timescales. Would recommend. (Reviewed December 2014)

Excellent company. A very professional service. Quality workmanship and courteous throughout. Very clean work. Well done! (Reviewed December 2014)

First class installation and service. (Reviewed December 2014)

Outstanding what a pleasure to deal with. (Reviewed December 2014)

Excellent service, and local too! (Reviewed November 2014)