Comments from consumers who have used this trader
Replacement fascia, guttering and soffits. Tony was punctual, friendly and tidy. We were very pleased with the result.
First class quality fittings and outstanding attention to detail with remedial work where required and faultless installations to top standards.
Dealt efficiently with unforeseen problems. Engaged with us every step of the way. Very polite worth waiting for.
Overall very poor.
Highly recommend the trader as he and work colleague were on time, curtious, clean, efficient, and took time and energy to explain and enjoy the work they do. I wish that more trades were as happy to complete and clean up the jobs allocated.
If people want to come around to check on the works that have been done, then all they need to do is phone and we shall try to accomodate.
I know that not all people would go with a local, but me I have been proved wrong by using the network of proven trades local to the area and not National money grabbers.
Sofits, Fascias and Guttering.
A quality service provided by a local trader. That makes a huge difference to the overall service. Great value for money first class workmanship, faultless. Attention to detail and a very friendly and approachable team. It was a pleasure to have them working on my house and I am delighted with the finished job.
Excellent, honest and reliable. Would definitely recommend to anyone requiring new fascias. Best tradesman we've ever had.
Promised much. Delivered little
Tried to increase price twice, did not do job as per quote. Over clad most of house when we told him not to. Reduced price by less than 10%. Would not recommend.
G & M Plastics have been trading for 20 years and as our previous feedback shows, high quality workmanship and customer satisfaction has always been our priority.
We are disappointed that in this instance that the consumer has given us negative feedback.
We have worked closely with Trading Standards on this matter and they have now informed both the consumer and ourselves that are taking no further action and the matter is now closed.
G & M Plastics would like to make the following brief comments in response to the feedback as follows:
1. After quotation had been accepted the consumer then requested to upgrade to more expensive deep flow guttering , our quotes normally offer either round or square guttering he correctly pointed out that this had not been stated, therefore an upgrade was provided at NO extra cost.
2. There were some issue with how the property had been constructed and it meant that some of the work could not be carried out to exact quotation, this was not obvious until the work commenced. Certain small areas were therefore over clad with the consumers approval with the remainder being replaced as per quotation. All of the amendments were discussed and agreed each day before work commenced and had no effect on the manufacturers guarantee.
3. The consumer asked for wood to be left for personal use in wood burner.
The remainder of rubbish removed and disposed of as quotation.
4. A reduction of £350 was given to reflect the changes to the work carried out, this was initially queried by the consumer who requested a further
£155.00 reduction. G & M Plastics felt that the initial offer was fair and reasonable and the consumer then paid the invoice in full.
5. At no time was there any indication that the consumer was unhappy with the workmanship as we would have been more than happy to discuss this with them. Both Tony and Zak were given £20.00 bonus each upon completion.
We hope that this gives a brief insight to the scale of the issue and thank you for taking the time to read it.
Full replacement/re cladding of fascia soffits and guttering.
Excellent job highly recommend
Superb service and really pleased with work. Nice guy as well. Many thanks
Excellent job done, had new fascias, soffits and guttering fitted and all rubbish was disposed of. Tony and workmate were polite, friendly and very efficient. Tony was very informative about aspects of the job as it went along and offered advice when I asked questions. I would highly recommend to anybody, he is a very honest reputable tradesman with years of experience.
Great service / no issues
New drainpipes, soffits and fascia fitted and old removed.
An excellent job all round at a competitive price. We had to wait sometime for the work to be carried out but it was really worth it. Carried out by very professional people.
Tony's workmanship is second to none - he is thorough, courteous and offers a first rate service. Highly recommended.
A very professional job.
Completed at a very competitive price. I would have no hesitation in recommending them in the future.
Excellent work from start to finish. Very reasonably priced as only fits the above plastics. Highly recommend.
Tony completed the work to an excellent standard and I would highly recommend his services.
The finished result is excellent and has improved the look of our house.
Very clean and tidy job. Good quality fittings. Friendly staff. Full guttering and facia replacement.
Very professional and friendly service. Happy with the work at a good price.
Absolutely excellent. A very professional finish. I would highly recommend G & M Plastics.
Very pleased with the work done. Pleasant people to deal with. Excellent result.
Very helpful, friendly and professional excellent value for money, extremely pleased.
Excellent service, excellent workmanship.
Very professional, clean and tidy, very satisfied.
Tony is a credit to the business. Easy to talk to, offered great advice, saved me money and went above and beyond with the job. Fantastic service.
Fantastic service. We have been very impressed with the job, how friendly Tony is and how clean and tidy he left the areas.
Excellant communication from first contact to finish. Great customer service, very friendly. Great value for money and excellent quality of work. Would definately recommend this company.
Great team, clean and tidied afterwards, great customer service and great work.
Excellent service. I would recommend this company to all of my family and friends.
G & M Plastics are a very reliable and proffesional company to deal with. The quality of the work was of a very high standard I would recomend them
Excellent service. Work done professionally. Would recommend to anyone
Prompt and courteous at all times. Cleared all rubbish/packaging away. Gave helpful advice freely. Clearly experienced at what they do.
100% recommended. Excellent work carried out, very punctual. No hesitations in recommending them to other people.
Great job, well done.
Great job, well done.
Knowledgeable friendly business who were reasonably priced and did a great job. What more could you ask for?
Brilliant service overall couldn't fault them very pleased
Always courteous and punctual, outstanding communication and work carried out to a high standard. Care was always taken to minimise disruption - couldn't be happier.
Fantastic service from start to finish by a tradesman who takes pride in his work and ensuring his customers are totally satisfied with his work. Would recommend Tony to anyone looking for a quality fitter/supplier and would use again.
Impressed with our neighbours work, we did not hesitate to have G. & M Plastics give us a quote. From quote to completion of work, the standard and professionalism was excellent. Tony kept us updated with all aspects of the work and timescales. Would recommend.
Excellent company. A very professional service. Quality workmanship and courteous throughout. Very clean work. Well done!
First class installation and service.
Outstanding what a pleasure to deal with.
Excellent service, and local too!