Comments from consumers who have used this trader
Recently I had to call on their services. They were prompt, took no time at all with the work and even helped later on when I was trying to get the upstairs landlord to pay their half. An excellent service that I recommend.
Clear pricing structure on the company website so you know what the costs will be upfront.
Friendly receptionist who took my details and arranged the site visit.
Andy arrived soon after and got straight down to work. The drains were cleared quickly, thoroughly and without mess.
He has a huge knowledge of Victorian drains and the various acts and regulations passed by government.
Brilliant service, managed to fit me in very quickly to deal with a blocked drain. Very friendly and was very thorough. Would definitely recommend for any drain problems.
It was nice to speak and deal with absolute genuine business people of which unfortunately in this industry there are some unscrupulous characters.
I would highly recommend Drain Care (Andy & Sister (sorry didn't catch your name)) to anyone needing there services.
Had Andy Brewer at Drain Care out twice to sort out a drain problem, the second time was to provide a TV scan of the underground system and remove roots which had penetrated the system. He also advised solutions to overcome the problem.
Very professional work, turned up on time and cleared the problem within an hour. Highly recommended.
Andy was very professional, had good people skills and his experience proved to be invaluable when dealing with the problems I had with my drainage. He explained what was happening and how he would overcome the issues. His determination to fix the problems resulted in a first class service.
Andy was extremely efficient and came to our house to unblock our drains within 24 hours of calling him. He was very informative & gave us good advice as to what our next step should be which was to contact our local water provider. He declined to use a cctv camera which he could have done to earn a few extra quid but he said the next step would be to contact our local water company as they are the ones at fault. He explained to us what we should say when we call the water company & that if we received any problems from them that we were to call him & he would happily speak to them on our behalf. I would not hesitate to use this company again & after using other companies to unblock our drains I wouldn't use anyone else.
Amazing service from start to finish. Came out within 2 and a half hours. Andy was a friendly guy with loads of experience and new exactly what the problem was. The blockage was dealt with very quickly and he gave me advice on how to prevent it happening again and steps I could take to fix it if it did. Very impressive, would definatly recommend!
Quick response to my call to unblock my drains, very polite and efficient, would use again and recommend to others.
Prompt, efficient service that cleared up the problem. Arrived when they said they would and nice people to deal with.
Found this company from Plymouth City Council's ‘Buy With Confidence’ web page. Drain Care provided a prompt, efficient and comprehensive service.
I had a drain blockage from a downstairs toilet (first one in fifteen years), which was diagnosed and fixed within forty-five minutes or so. The company responded to my call with a same day service.
The operator, Andy, was very professional and competent and kept me fully informed of what he was doing. He offered advice on possible causes and the option of a free pipe tv scan if the blockage recurred, also how to deal with any potential household insurance claim should this be necessary.
Would definitely recommend this company.
Quick response to initial inquiry, turned up when he said he would, did an excellent job with minimum of fuss, very professional, reasonable price, courteous and personable, great service all round. I would recommend this trader to anyone.
Professional, friendly, tidy, punctual, good advice, no upsell - what more can you ask for!
Good sound advice. No sales push. Knows his business
Picked at random from the website and what a find! Cheerful, reliable & professional. I was absolutely delighted with this company.
Outstanding. Second to none service. Very pleased with the whole job.
Company called in by SWW. Very quick and efficient job done. Thank you
Very efficient, professional and friendly service
Andy saved our bacon by unblocking sewer pipe & so cheerful with it
Kept us informed of progress at all times and sorted problem efficiently & professionally friendly staff and same day call out. Very pleased
I thought the gentleman that called (Andy) was a very friendly person and put you at ease right away and it was no problem to come out same day I phoned.
Excellent service. Left the area clean & tidy.
Friendly, efficient, knowledgeable, clean & tidy. Charged a very reasonable price
Excellent service, friendly & gave works of advice & help
The drain engineer was pleasant and helpful and he was very informative and I thank him very much.
The engineer quickly summed up the situation regarding the blockage and set about freeing it up. This was accomplished speedily and all was tidied away.
Excellent service. I would definitely recommend this company.
Efficient service, friendly manner & helpful suggestions for further investigations
Very professional, knowledgeable and friendly.
A friendly, local and reliable company. Good to know that they are a well established company thoroughly checked by Trading Standards
First class service. Arrived within 2 hours of our phone call and fixed the problem within the hour for the price quoted over the phone. Wish all traders were like this.
Excellent service. All work explained as it was carried out. Friendly staff, highly recommended company.
1. Extremely easy to get hold of - no waiting.
2. Prompt service
3. Friendly, knowledgeable worker (Andy)
Great service - an educational experience.
Really pleased with service. Came out within an hour of calling at the weekend. Excellent job done.
The company was very efficient and thorough. They also came quickly which is what I needed.
A very good job done and what a nice guy. Would highly recommend.
Prompt, quality and friendly service. They explain exactly what they are doing and what the problems are. Excellent service.
All staff are pleasant and helpful. Efficient, tidy execution of work that was done.
1st class service all the way.
Used before, very prompt and efficient, excellent service.
Very pleased. Gentleman that attended was very thorough.
An excellent job and a prompt response by a friendly and thoroughly professional gentleman. Would recommend him to anyone...well done!
Very professional; know their stuff!! Came as per time ageed with no hidden charges.
Same day service. Drain blockage fixed with a minimum of fuss and a lot of skill. Delighted.
Very friendly, polite professional and quick getting the job completed to satisfaction. Very helpful and honest. Phone call and job completed within half a day.