Comments from consumers who have used this trader
Used them before
Exemplary - initially they tried to help with simple remedies over the phone to avoid a visit. We had a fairly difficult problem with the drains but the service, information, explanations and efficiency was very reassuring. Not often you get such a prompt and friendly co-operative service. The problem was finally resolved, and the charges are very reasonable considering the work carried out. Highly recommened.
Absolutely fantastic service!!! Andy arrived within approximately 3 minutes of my call and got to work right away. The toilet blockage was soon cleared. He also provided excellent advice about how to resolve any ongoing problems. Very highly recommended!!!
For fast effective relief!10/10 many thanks.
Great service from Andy today - he turned up, sorted our blocked drain problem out nice & quick and had a friendly, easy manner. He even cleaned the bath and wiped up any little spills on the floor. Overall, I was very impressed - service with a smile!
Excellent service Turned up when they said they would, did the job efficiently and left everything in a tidy manner afterwards
Andy came today and was brilliant, as a Day Nursery he understood the need for security and having to be escorted around the area, he gave us lots of advice and was a complete gentleman.
Faultless. Polite, courteous, knowledgable, Andy knows exactly what he is doing and is worth hiring. He worked out connections between properties, provided explanations clearly and concisely and was fully engaged on the task 100%. Life saver! Highly recommended.
Great service - efficient, polite, tidy and prompt.
quick excellent service with a smile and a good sense of humour. would use again. and would recommend
Realistic prices compared to the big name and keen to resolve your issue there and then without adding on cost.
The company provided an excellent service at a fair price. In addition to this they provided sensible and useful advice to resolve the issue successfully which will be helpful in the future. I would be happy to recommend them to anyone seeking professional and friendly help with drainage problems at home.
Andy arrived within the time frame that he said. He cleared the drain thoroughly, was very pleasant and charged a very reasonable price. Highly recommended.
Andy came out to solve our problem even though it was a week end and nobody else could help.Did an excellent job and took time to give advice for the future.Would definitely recommend Drain care (SW) Ltd, good to find honest down to earth tradesmen.
Good service, did a good job of unblocking my blocked rainwater gully trap and jetting the whole system for good measure. Very thorough and professional.
Excellent service. Great communication prior to and during the visit.Quick and efficient service and details of problem and solution clearly explained.Very happy with the service and the results.
First class service , very polite and helpful . Explained everything he was doing . Would definately recommend and use again if needed . No mess . Thoroughly professional job .
Great service and helpful and honest on call ahead of visiting house. Managed to get a same day appointment to get our drains unblocked.Would recommend
Arrived very quickly. Explained what he was doing as he went along. Good honest tradesman, couldn't fault the service.
I had andy to clear my blocked drain. He was a nice friendly man who did a good professional job and for a reasonable price. I would highly recommend him.
Great service. Very friendly, gave full cost up-front, and seemed very professional. Top marks.
Prompt, friendly and efficient service. Also took the time to explain details of the problem.
Arrived on time and telephoned beforehand as promised. Excellent and through service. Andy explained his work well and provided some excellent tips. Highly recommend. Very pleased.
My web inquiry was answered quickly and an appointment agreed within 24 hours of starting. Although his arrival was delayed by traffic he got to work with gusto, the blockage was cleared within the hour and everything left neat and tidy. Very efficient, excellent customer relations, and I am very pleased to have chosen Mr Brewer to undertake the job.
Excellent service. Also gave advice on other building work I was having completed which he noticed wasn't correct. Very friendly and helpful
Polite, friendly and efficient excellent communication to arrange the job which was completely quickly. Sensible pricing as well. Very pleased to have found this company.
Recently I had to call on their services. They were prompt, took no time at all with the work and even helped later on when I was trying to get the upstairs landlord to pay their half. An excellent service that I recommend.
Clear pricing structure on the company website so you know what the costs will be upfront. Friendly receptionist who took my details and arranged the site visit. Andy arrived soon after and got straight down to work. The drains were cleared quickly, thoroughly and without mess. He has a huge knowledge of Victorian drains and the various acts and regulations passed by government.
Brilliant service, managed to fit me in very quickly to deal with a blocked drain. Very friendly and was very thorough. Would definitely recommend for any drain problems.
It was nice to speak and deal with absolute genuine business people of which unfortunately in this industry there are some unscrupulous characters.I would highly recommend Drain Care (Andy & Sister (sorry didn't catch your name)) to anyone needing there services.Brilliant
Had Andy Brewer at Drain Care out twice to sort out a drain problem, the second time was to provide a TV scan of the underground system and remove roots which had penetrated the system. He also advised solutions to overcome the problem.Very professional work, turned up on time and cleared the problem within an hour. Highly recommended.
Andy was very professional, had good people skills and his experience proved to be invaluable when dealing with the problems I had with my drainage. He explained what was happening and how he would overcome the issues. His determination to fix the problems resulted in a first class service.
Andy was extremely efficient and came to our house to unblock our drains within 24 hours of calling him. He was very informative & gave us good advice as to what our next step should be which was to contact our local water provider. He declined to use a cctv camera which he could have done to earn a few extra quid but he said the next step would be to contact our local water company as they are the ones at fault. He explained to us what we should say when we call the water company & that if we received any problems from them that we were to call him & he would happily speak to them on our behalf. I would not hesitate to use this company again & after using other companies to unblock our drains I wouldn't use anyone else.
Amazing service from start to finish. Came out within 2 and a half hours. Andy was a friendly guy with loads of experience and new exactly what the problem was. The blockage was dealt with very quickly and he gave me advice on how to prevent it happening again and steps I could take to fix it if it did. Very impressive, would definatly recommend!
Quick response to my call to unblock my drains, very polite and efficient, would use again and recommend to others.
Prompt, efficient service that cleared up the problem. Arrived when they said they would and nice people to deal with.
Found this company from Plymouth City Council's Buy With Confidence web page. Drain Care provided a prompt, efficient and comprehensive service.I had a drain blockage from a downstairs toilet (first one in fifteen years), which was diagnosed and fixed within forty-five minutes or so. The company responded to my call with a same day service.The operator, Andy, was very professional and competent and kept me fully informed of what he was doing. He offered advice on possible causes and the option of a free pipe tv scan if the blockage recurred, also how to deal with any potential household insurance claim should this be necessary.Would definitely recommend this company.
Quick response to initial inquiry, turned up when he said he would, did an excellent job with minimum of fuss, very professional, reasonable price, courteous and personable, great service all round. I would recommend this trader to anyone.
Professional, friendly, tidy, punctual, good advice, no upsell - what more can you ask for!
Good sound advice. No sales push. Knows his business
Picked at random from the website and what a find! Cheerful, reliable & professional. I was absolutely delighted with this company.
Outstanding. Second to none service. Very pleased with the whole job.
Company called in by SWW. Very quick and efficient job done. Thank you
Very efficient, professional and friendly service
Andy saved our bacon by unblocking sewer pipe & so cheerful with it
Kept us informed of progress at all times and sorted problem efficiently & professionally friendly staff and same day call out. Very pleased
I thought the gentleman that called (Andy) was a very friendly person and put you at ease right away and it was no problem to come out same day I phoned.
Excellent service. Left the area clean & tidy.
Friendly, efficient, knowledgeable, clean & tidy. Charged a very reasonable price
Excellent service, friendly & gave works of advice & help
The drain engineer was pleasant and helpful and he was very informative and I thank him very much.
The engineer quickly summed up the situation regarding the blockage and set about freeing it up. This was accomplished speedily and all was tidied away.
Excellent service. I would definitely recommend this company.
Efficient service, friendly manner & helpful suggestions for further investigations
Very professional, knowledgeable and friendly.
A friendly, local and reliable company. Good to know that they are a well established company thoroughly checked by Trading Standards
First class service. Arrived within 2 hours of our phone call and fixed the problem within the hour for the price quoted over the phone. Wish all traders were like this.
Excellent service. All work explained as it was carried out. Friendly staff, highly recommended company.
1. Extremely easy to get hold of - no waiting. 2. Prompt service 3. Friendly, knowledgeable worker (Andy)
Great service - an educational experience.
Really pleased with service. Came out within an hour of calling at the weekend. Excellent job done.
The company was very efficient and thorough. They also came quickly which is what I needed.
A very good job done and what a nice guy. Would highly recommend.
Prompt, quality and friendly service. They explain exactly what they are doing and what the problems are. Excellent service.
All staff are pleasant and helpful. Efficient, tidy execution of work that was done.
1st class service all the way.
Used before, very prompt and efficient, excellent service.
Very pleased. Gentleman that attended was very thorough.
An excellent job and a prompt response by a friendly and thoroughly professional gentleman. Would recommend him to anyone...well done!
Very professional; know their stuff!! Came as per time ageed with no hidden charges.
Same day service. Drain blockage fixed with a minimum of fuss and a lot of skill. Delighted.
Very friendly, polite professional and quick getting the job completed to satisfaction. Very helpful and honest. Phone call and job completed within half a day.