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Vetted and approved by Trading Standards
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Overall Customer Rating
01752 265672
01752 265666
July 2011
83 Efford Lane
Plymouth
PL3 6LT
N/A miles from your postcode
Drains / Drainage Services
Guttering / Soffits / Fascias, Property Maintenance & Repair Services, Septic Tanks/Sewage Systems/Waste Disposal
Based on 441 reviews
Very quick and efficient service, Andy is very friendly and explains what he is doing. A company I used to work with used him a few years ago and was very good back then would definitely recommend him. (Reviewed September 2023)
Really fast service,due to an emergency situation.
Andy came within the hour as specified.
Although there was a few obstacles,stopping Andy from being able to access the drain..
Andy did his utmost to make sure he could get to it and fix the problem.
He was very efficient and made sure the problem was fixed before leaving.
Great value for money, considering it was an emergency call out. (Reviewed September 2023)
Highly recommend.
Drain was cleared in no time even though there was a severe blockage. Checks were made to check everything was passing through as they should.
Andy was very informative on some issues regarding the pitch fibre pipes that were installed.
Can't rate him enough. (Reviewed August 2023)
Excellent advice and service from Andy, Highly recommend (Reviewed July 2023)
Drain Care (south west) visited today, very pleased with the customer service we received. We made contact on the Monday with photos, and they visited us the following day calling to let us know they were on the way. Our Survey was completed the men that visited explained what they were doing and what would be needed to be done in the future. The men were very polite and helpful. Pleased with the outcome of our visit we would recommend this company. (Reviewed July 2023)
Had an urgent problem of a blocked sewer almost to the point of overflowing.
Phoned Drain Care. Got through immediately and was booked in for a visit within a couple of hours. Quoted a fixed price.
Received a call to advise on route about 15 minutes before arrival.
Blockage was cleared and other drains inspected to ensure they were in satisfactory order.
Given advice on what action (cost and effectiveness) would be most beneficial in case of any further problems.
Overall, a first rate service (Reviewed June 2023)
After being badly let down by another Company, Andy from Draincare restored my faith and came to the rescue. Mike completed the work and from start to finish they were really professional, I would not hesitate in recommending them. (Reviewed June 2023)
What a treat to have a professionally competent tradesman with all the right equipment. Thank you Mike. (Reviewed June 2023)
Excellent service. Fast, efficient & friendly. (Reviewed April 2023)
Rang them early Tuesday morning and got a slot between 11:00 - 15:00. Arrived before 12:00, understood the problem and began work immediately. First recovered two drain rods and plunger inconveniently left by me the day before. Fired up the pressure washer and cleared the blockage pretty soon after. Checked everything was clear and free-flowing. Very professional and courteous, smart van and the right kit and right skills. Invoice as quoted earlier, great job and no surprises. A level of service any business would like to aspire to, thanks for your help. (Reviewed April 2023)
Top Marks. This business really cares about its customers. Extremely knowledgeable. Explanations in plain English. Went above and beyond. Fast, efficient and friendly. Highly recommend. (Reviewed March 2023)
Punctual, efficient & friendly, Andy knows his stuff, cleared our drains, explained the pipe work, and we will definitely be using him again when we build our extension. Don't confuse this company with another trading under a similar name!
Keep business local. (Reviewed March 2023)
I called Drain Care (SW) late on Saturday. I am too far away from them but that didn't stop them from giving me some great advice on how to resolve the problem.
They also gave me a recommendation for a company who I could use instead.
Even though I wasn't going to be able to give them any business they went above and beyond to try to help me with great advice.
I would not hesitate in recommending their services if you are lucky enough to be in their business catchment area. (Reviewed March 2023)
This is a great company- no hesitation in recommending them. Went through everything so no hidden charges- quick to respond, friendly and professional- what more can you ask for? (Reviewed February 2023)
Outstanding. Cleared drainage in a commercial site, (public house) and then returned f.o.c. the next week to sort out a minor problem. Can't rate them highly enough. (Reviewed February 2023)
Very approachable and friendly staff, My drain was blocked, very quick and thorough service, cleared up and cleared up garden debris also which was around drain. This company was recommended to me and I would recommend also. A very good service. (Reviewed February 2023)
Quick and thorough! (Reviewed February 2023)
We had a blocked sewerage drain that was spilling sewerage into the garden. I spoke to the technician who immediately advised me to contact South West Water.
I did so and an engineer came out the next day and solved the problem.
I must say that it is refreshing to find a situation where a firm turns down work by giving extremely good advice to go elsewhere.
With this level of honesty and helpfulness, I would have no hesitation to recommend them to others or use them again should the need arise. A wonderful business, 5 stars plus! (Reviewed February 2023)
We could not fault Andy, he was helpful,polite, sorted the problem (blocked drain), kept us informed of what work was required. He was quick to respond too. What more can you ask. (Reviewed January 2023)
Excellent, professional, friendly staff. Fast response to issue, and quickly identified and resolved. Highly recommend. (Reviewed January 2023)
After calling for help to clear blocked drain, drain care arrived within half an hour and quickly cleared the drain.
Very efficient.
(Reviewed December 2022)
Drain Care sorted out a long-standing problem with the drains/sewers which many plumbers had failed to spot.
We found them to be punctual, professional and reasonably priced. The guys were friendly and efficient as well so we would definitely recommend them.
(Reviewed December 2022)
Drain Care were incredible !
Called them this morning, got a quote over the phone and then the work was carried out an hour later.
Mike and Mike came to my house to unblock the drain - they were great. Quick, efficient and professional.
I'm so pleased with the service provided and it was such a reasonable price ! Thank you! (Reviewed December 2022)
Sewer/drain blockage reported to company afternoon of 22-11-2022.
Drain Care provided time for their attendance early the next day.
Representative of company attended within time given and immediately set to and quickly unblocked the pipe. He checked the flow of water and cleaned work area to my satisfaction.
Job well done!!
(Reviewed November 2022)
Next day service, the operators we very professional, and carried out the work with care. (Reviewed November 2022)
Excellent service, prompt & informative.
Kind & friendly & thorough. (Reviewed November 2022)
Very polite Gentleman, arrived within hours of us calling them. (Reviewed November 2022)
Excellent service, from initial email to the two lads coming round and clearing our drains was all within one hour, pleasant staff who just got it sorted (Reviewed November 2022)
Excellent work carried out by the two lads (didnt catch their names)
Punctual, professional, polite and efficient.
Well pleased!
Highly recommended. (Reviewed November 2022)
Within 40 minutes of contacting the company the work was done to a very good standard and the lads were friendly. (Reviewed November 2022)
The service was first class. The business dealt with my problem quickly to clear a blocked drain. All staff were friendly, helpful and professional. The cost was good value for money. (Reviewed October 2022)
Fantastic! Called in the morning and came out that day to fix our blocked drains. Very friendly and professional. Upfront with charges and would definitely recommend (Reviewed October 2022)
Sunday morning and saw that I had a blocked drain in the backyard. Had family from Scotland staying with me and needed to sort the problem that same day. I had last used Draincare in 2016 so phoned them late morning. The call diverted to a mobile and Andy explained that he was in the car on his way back from holiday but when I explained my situation, and he offered to come round as soon as he could. As promised, Andy called me back as soon as he got back to his depot and was at my property 15 minutes. The drain was unblocked very quickly, no payment needed on the day and I received an invoice by email the following morning.
Excellent service and all done with a smile.
Thank you Andy (Reviewed October 2022)
Fabulous service. Very prompt and courteous. Andy explained the process and price and was very professional. Would highly recommend Drain Care (SW) and would not hesitate to use them again. Thank you (Reviewed October 2022)
Guys arrived as promised, were very helpful and would definitely recommend to friends and family. (Reviewed September 2022)
They came out really quickly, explained what the issue was and what they were going to do. Really professional service, very pleased and will 100% use again. (Reviewed September 2022)
Fast, efficient service. Andy and his colleague were very pleasant to deal with. (Reviewed September 2022)
Excellent service, arrived on time, spent hours tracking down the problem, only left when confident it was resolved. (Reviewed August 2022)
Friendly, fast and efficient! Great communication before and during the works. I would recommend highly. (Reviewed August 2022)
Great service from Drain Care SW. I rang up in the early afternoon and my problem was sorted later that day! Great communication regarding the visit and a very effecient and professional service when they arrived. I have no problem recommending these guys for any drain issues you may have. (Reviewed August 2022)
Andy is a top guy, friendly, professional and sorted our problems pronto! Would definitely recommend. (Reviewed August 2022)
Andy was very friendly, explained everything he did after the job and how the pipes worked, very clean and tidy after the job was completed, quick to respond to the job after call was made. (Reviewed August 2022)
Excellent service. Call answered promptly and arrangements made to visit to deal within issue in 30 minutes.
Arrived on time, dealt with the matter in an hour, were polite and professional in the manner in which they conducted themselves...would highly recommend them to friends and family to use. (Reviewed July 2022)
I called first thing and was told someone would be with me mid morning. I received a call 20mins before they were due to arrive. James arrived, he was very professional and dealt with the issue within 10mins! I was told the cost upfront so no hidden surprises. Would thoroughly recommend. James in particular was extremely friendly and professional. (Reviewed July 2022)
I have to say I get very anxious with these kind of issues, trusting people to not overcharge or exploit you. I rang these guys as another company had not turned up after 3 hours, no call from them. This company were very helpful on the phone, the craftsmen arrived within an hour with a call 20 mins away. It was a bit tricky and took time but they figured it out within the fixed rate time which was a life saver. I am so grateful for them being able to sort this out and let me relax.. well get back to washing and cleaning properly :D I would no doubt recommend them to others. Nice to see local companies excelling! (Reviewed July 2022)
Very quick and efficient service. Very polite and helpful. Would definitely recommend. (Reviewed July 2022)
I called first thing on a Monday morning, having stepped out of the back door to a blocked drain in the backyard and a large pool growing around it and starting to head towards the doors. Andy answered, I explained the problem. He explained, clearly, the charges and was able to fit me in that morning, as he happened to be starting close by. The drain was cleared and cleaned before 11am, the blockage partly caused by all the recent building work we have had here. I am extremely impressed by the level of customer service and would definitely recommend to anyone. (Reviewed July 2022)
Friendly efficient and thorough dealt with the job in hand, double checked problem was resolved before leaving left all areas spotlessly clean. 100% recommend this company James and Mike were amazing, cannot fault them in any way . (Reviewed June 2022)
Excellent service, provided great advice over the phone to help try and solve the problem before coming over and unblocking the drain in a quick and professional manner. (Reviewed June 2022)
Amazing service ,
Experienced
Got the job done quick the price was affordable .
Excellent work . (Reviewed June 2022)
Mike and James were outstanding, having to move a load of rubbish so they could get at the drain. I have fractured several vertebrae, so could not do it. They were just amazing. (Reviewed June 2022)
Great service! The team arrived within 20 minutes of calling and solved the problem within half an hour! (Reviewed June 2022)
Brilliant and friendly service. We had an issue with a blocked drain causing shower water to overflow into our downstairs loo. I had to call from work and arrange for someone to meet my husband at home so I personally didn't meet the guys but the lady on the phone was lovely very helpful, sorry I didn't get her name! Andy was out that same afternoon and my husband said he was excellent, very knowledgeable, friendly and able to give some good advice. They tried very hard to locate a manhole because of course we had no clue where it could be, and they came up with a workable solution very quickly and the drain cleared. Thank you so much! (Reviewed May 2022)
They were quick to respond to our enquiry, both gentlemen were professional and friendly and were efficient in fixing the drain outside of our house. We couldn't fault their services, thank you very much. (Reviewed May 2022)
Sunday call out and were on site in approx 1hr. Blockage quickly cleared. Thank you (Reviewed May 2022)
Called Drain Care SW Ltd and they were very prompt to attend. Lovely reception service and a great couple of employees who arrived at my house. Very considerate of the house, very friendly and carried out work with minimal fuss and no mess. Would definately recommend (Reviewed May 2022)
Crew were quick to attend and sorted the blockage efficiently and cleanly. What else can I say, they done what it says on the tin. Thank you boys. (Reviewed May 2022)
Drain Care SW quoted me a great price, no hidden charges. came at short notice and completed the job fast and efficiently. Would highly recommend. very happy with the work completed. (Reviewed May 2022)
Excellent quality of service, quick response and cleared a blocked drain in under 10 minutes. Highly recommend them and with certainty use them in the future. (Reviewed May 2022)
Great service. Called one day and they came out the next. Worked hard to resolve the problem and the price was very reasonable. (Reviewed April 2022)
Excellent service from the start. (Reviewed April 2022)
Excellent service. Drain unblocked within 30 minutes. The 2 lads were polite and very efficient. Price was very reasonable in these hard times and was as quoted. Definitely will be using Drain Care again. (Reviewed April 2022)
Fantastic service from the lady on the phone to the gentleman who did the work they were great. Very polite and friendly. Definitely service with a smile. They had no problem dealing with myself on my mums behalf and were very understanding of her needs. Work was done on time and in a timely manner. No time wasting or extras added. And my mum was happy ( which is a rare thing) Thank you will definitely use again if needed. (Reviewed April 2022)
Top quality service from initial phone call through to drain clearance. Managed to fit me in within a couple of hours of contact - would definitely use again. (Reviewed April 2022)
Did a great job, my drain is now clear. They were very helpful and even cleaned the floor before leaving. Top service. (Reviewed April 2022)
Great service - the two guys did a great job, arrived within an hour or so of my cry for help (blocked sewer). Efficient and polite - can't ask for better than that! (Reviewed March 2022)
Excellent service from start to finish. Knowledgeable person guided me through the drainage options on the phone and although I suspected I would need the more advanced option, advised me to start with the standard drain care package, and then we could upgrade if we need to, thereby hopefully saving me money. He was totally right. Three days later, the guys are here doing the job. Friendly, approachable, very effective and efficient and they achieved it quickly, and at the standard rate as advised on the phone. I am absolutely delighted with the outcome, thank you. (Reviewed March 2022)
Excellent service. Work carried out speedily by two very nice young men who were efficient, polite and friendly. (Reviewed March 2022)
Great service from start to finish. Couldn't have been more helpful and friendly from the offset. I would definitely recommend and price was reasonable too. The engineers gave a courtesy call as they were on their way and were very polite, knowledgeable and respectful of my property. Thank you very much.
(Reviewed March 2022)
Great service, quick, easy and kind (Reviewed March 2022)
James and Mike were both friendly and professional. Turned up on time and just got on with it. Fast and efficient service and competitively priced. Thank you :-) (Reviewed March 2022)
Andy demonstrated expert knowledge about the Plymouth area and our home. He was very understanding about our late afternoon Friday call to clear a blocked drain where sewage was coming up and nearing the kitchen door. The crew, James and Mike were both friendly and professional. They worked quickly and efficiently and even tidied up, cleaned and disinfected for us before they left. All late on a Friday. Couldn't have asked for more. Will definitely keep their business card safe and recommend to everyone! (Reviewed March 2022)
Excellent service - will definitely recommend to others and use again. (Reviewed March 2022)
It is the first time James and Mike had visited my property, although I have been a client of Drain Care SW Ltd for many years.
They were polite and courteous and got on with the job effectively and efficiently. All is now working satisfactorily. (Reviewed March 2022)
Top service from a professional local business. James and Mike came same day, tooled up, courteous and with a smile on their faces. Problem competently solved for a fixed callout fee and I could not be happier. 5 stars. (Reviewed March 2022)
Great service from start to finish.
Fitted me in the same day I called.
The 2 guys that attended the job were excellent.
Friendly, professional and kept me well informed.
Highly recommend this company (Reviewed March 2022)
Rang at 2pm with blocked drain. Andy arrived later and carried out the necessary work to unblock drain. Very helpful and professional service. Left advice in case of any problems in the future. Would definitely recommend to anyone. (Reviewed February 2022)
Responded very quickly and cleared drains efficiently. They were helpful and friendly and did a great job of cleaning up. (Reviewed February 2022)
With in 30 minutes of my phone call, they arrived unblocked the drain. They were informative and explained exactly what they had done and the reason for the blockage. They made certain the property was cleaned afterwards. Would recommend the company to everyone. Thanks. (Reviewed February 2022)
Within 30 minutes of my phone call, they arrived unblocked the drain. They were informative and explained exactly what they had done and the reason for the blockage. They made certain the property was cleaned afterwards. Would recommend the company to everyone. Thanks. (Reviewed February 2022)
Very friendly and efficient service. Andy came out within 2 hours of calling him to sort a blockage, and on a Saturday!
Would highly recommend! (Reviewed February 2022)
Prompt, friendly and efficient service with everything left clean and tidy. Amazing job, would highly recommend and definitely use again. (Reviewed February 2022)
The job was attended to at short notice, managing to fit it in between other jobs they had on the day. That was appreciated as I needed the service quite urgently.
After receiving a call back from the office, the guys came at the time I was given.
They were friendly and very efficient and solved my problem! A very happy customer! (Reviewed January 2022)
Very friendly and extremely helpful. The service was very professional from the first call, and Andy & Mike arrived and sorted out the issue quickly. Clear, upfront pricing and I appreciated the call from the team before attending to confirm arrival time. Would highly recommend - Thanks both! (Reviewed January 2022)
Excellent service and detailed information about what the problem was, also advice about contacting SWW if the problem re-occurs, as it is not 100% my responsibility.
Certainly knows their trade, highly recommended for people to use, and reasonably priced ,with clear details on costing when making the appointment by phone. (Reviewed January 2022)
Excellent service from Andy and Mike who HP jetted my rainwater drain, but were also able to confirm the type of drain and direction of the water flow which has been in dispute with South West Water. Advice given on what remedial work would be required to prevent drain being overwhelmed in heavy rainfall and flooding my front garden, which often breaches the threshold to my front door. Would not hesitate to recommend Drain Care SW. (Reviewed January 2022)
Fantastic service from initial phone call late on Friday afternoon to the office to Andy coming out the next morning to unblock our drains. Gave us lots of tips and advice and if we have ANY drain problems again we will definitely be using Drain Care (South West) again.
I'd actually award more than 10 stars for outstanding service. Great value for money too especially considering Saturday morning visit. (Reviewed January 2022)
Arrived promptly and undertook the work as agreed (drain survey), which resolved the issue of concern. Friendly, helpful and knowledgeable. (Reviewed January 2022)
Very friendly and helpful.
Excellent service (Reviewed January 2022)
Initial contact with Drain care SW LTD evening of New Year's Eve. Good advice given to try to rectify our problem.
Further contact made on New Year's Day. Mr Brewer arrived approx 1.30 pm and quickly established our problem was caused by a blockage off our property's boundary, and would be dealt with in that case by SWW. He gave us the relevant information to pass to them.
Quick efficient service, very knowledgeable in his line of work (30+ years)and excellent customer service skills, would not hesitate to use or recommend to others.
(Reviewed January 2022)
Excellent service, very quick response time. Friendly and professional staff. Very well priced. Overall 10/10 (Reviewed December 2021)
Very professional and quick. Also explained how to avoid the same problem in the future.
(Reviewed December 2021)
Andy responded at very short notice during the Christmas/New Year period to resolve a blocked sewer problem. His company communicated fully with me throughout and he arrived to fix the problem at the predicted time. Once on site he carried out the work very efficiently and professionally and kept me fully informed throughout. Excellent job for a reasonable price. Thank you. (Reviewed December 2021)
Toilet and drain blocked, Andy and Mike were both efficient and pleasant, they just got on with the job, spent a long time clearing the problem.
Well worth the money for peace of mind! They found, with using camera, which I agreed to, that the drain was clear but needed some adjustment. A quote was left and all information for me to make a decision. Would recommend Drain Care SW. (Reviewed December 2021)
Excellent service! Andy and his colleague unblocked drain very quickly, also they noticed very easily what cause the problem. Good value for money, prices are very clear and honest. I am very pleased with service. Highly recommended. (Reviewed December 2021)
What a genuine, lovely guy. Andy's been in the business a very long time and is extremely knowledgeable. He talked me through the process alongside his colleague and didn't try and baffle me with drainage jargon. He also gave me some handy tips moving forward, sharing his expertise. All pricing was given before the job was undertaken. Excellent level of service that I would highly recommend - thank you!!
(Reviewed December 2021)
I'm an extremely vulnerable adult with what I thought was an end of the world problem but Andy got my problem resolved and helped in the best direction to fix it. Very grateful would not hesitate to recommend this company. (Reviewed November 2021)
Andy and team were polite, efficient and quick to resolve our blocked drain. I would happily recommend Drain Care to family and friends. (Reviewed November 2021)
Really impressed with this company.
Nice and friendly, did a great job and Andy gave good advice on what to do going forward. Great price too.
Would highly recommend.
(Reviewed October 2021)
customer service as it should be - polite, friendly, & professional, called and arrived when they said they would - highly recommended (Reviewed October 2021)
I had just finished building an extension for a client and the the drain became blocked. All eyes were on me as the assumption was sand and cement had blocked the drain. The client called a drain company that didn't clear the drain and spread excrement all over the clients garden. And then left it, saw water were called.in the morning I called Andy at Drain care ltd. His knowledge was priceless, they cleared the drain in around 30 seconds. Baby wipes were the problem. Excellent service.he knows his s**t. (Reviewed October 2021)
I had just finished building an extension for a client and the the drain became blocked. All eyes were on me as the assumption was sand and cement had blocked the drain. The client called a drain company that didn't clear the drain and spread excrement all over the clients garden. And then left it, saw water were called.in the morning I called Andy at Drain care ltd. His knowledge was priceless, they cleared the drain in around 30 seconds. Baby wipes were the problem. Excellent service.he knows his s**t. (Reviewed October 2021)
Simple drain jet - Company attended within two hours of being contacted by me. They called ahead to give me notice of their time of arrival, very pleasant and helpful and resolved the issue straight away. (Reviewed October 2021)
Andy and his work colleague arrived promptly to sort out drainage issues, and quickly found and fixed the problem.
He explained everything in an easy understandable way.
Both Andy and his workmate were excellent, nice to have a chat too and very professional.
Would highly recommend and would use again. (Reviewed October 2021)
I contacted Andy about repairs to a damaged drain. He advised me that it was the responsibility of South West Water. I subsequently contacted SWW and they agreed and repaired the drain free of charge. Thanks to Andy for saving me £250 plus. Drain Care SW will be my first port of call for any future drainage problems. (Reviewed October 2021)
Excellent service, Andy and his colleague where extremely helpful rectifying someones else's work I should have phoned Drain Care first. All pricing. made clear in the initial phone call. Very knowledgeable and went above and beyond. Thank you very much will recommend (Reviewed September 2021)
Great service. Quick work. Turned up when they said they would and got on with what was needed. Hopefully, our drains won't need clearing again but if they do I would definitely use them again. (Reviewed September 2021)
Efficient and knowledgeable. Turned up on time and telephone ahead to make sure the time was suitable. Couldn't solve the initial problem due to construction issue, but gave several solutions depending on budget. Very professional and would definitely use again (Reviewed September 2021)
Highly recommend this company from the initial telephone call to the successful resolution of the problem. Very clear information given on price, arrived on the day booked, friendly efficient professionalism.
Many Thanks (Reviewed August 2021)
Absolutely first class service from the initial telephone enquiry (really helpful lady) right through to the completion of the work. Even advising me of what to do in the future and explaining my property's boundaries and who was responsible for what. I genuinely can't fault the service. Highly recommend Andy and his company to anyone who needs the services he offers. (Reviewed August 2021)
Friendly professional service. All work was explained as it was completed. Brilliant personal manner and took the extra time to make sure that everything was working properly-not just the drain that was affected, all for a transparent, fixed price. SUPERB! (Reviewed August 2021)
Great friendly service from start to finish.. When booking all costs and procedures was fully explained, Problem was solved quickly, thank you! (Reviewed August 2021)
Quickly identified the problem and provided a simple solution that I was able to carry out myself saving me further costs , customer service was excellent and would highly reccomend. (Reviewed August 2021)
Local (Plymouth) provider gave prompt and thorough service at short notice, and provided useful technical info for future.
(Reviewed August 2021)
Arrived on the same day as call, great customer service, solved the issue quickly whilst explaining how my drains work etc. Will be using again! (Reviewed August 2021)
Rapid and effective response. Thanks guys (Reviewed August 2021)
Rapid and effective response. Thanks guys (Reviewed August 2021)
Although the work was not essential, there were a few delays in attendance due to other priority jobs. (Reviewed July 2021)
Although the work was not essential, there were a few delays in attendance due to other priority jobs. (Reviewed July 2021)
Amazing service, prompt, efficient and helpful, would highly recommend. I don't normally bother reviewing unless service is very good or very bad, Andy was very good! (Reviewed July 2021)
Excellent customer care. Kept informed at all stages of the planned visit.
Survey carried out in a very pleasant and professional manner with as little interruption to myself and neighbours properties. Very detailed explanation as to the process being conducted sound advice received as to the standards required by South West Water when building over the drain cover.
Very competent and experienced surveyor.
Will have no hesitation in recommending this company to others. (Reviewed July 2021)
Really good service on a Sunday after a very worrying night with a partially flooded cellar.
Andy B a real friendly helpful gentleman and an immense help. (Reviewed July 2021)
Contacted company previous evening re problem. Stated they would turn up early next morning. Arrived just before 9 am. Courteous, friendly team. Carried out work in a very professional manner explaining to me what actions they were carrying out. Would have no hesitation in recommending this Company to others with confidence. (Reviewed July 2021)
Contacted company previous evening re problem. Stated they would turn up early next morning. Arrived just before 9 am. Courteous, friendly team. Carried out work in a very professional manner explaining to me what actions they were carrying out. Would have no hesitation in recommending this Company to others with confidence. (Reviewed July 2021)
Andy & Michael arrived within 2 hours of my phone call.
They got straight on to locating the problem, not where initially thought, but soon traced to a nearby manhole. Access to it was far from easy or straight forward, but they persevered. Cleared the blockage and flushed the system through. Seems the drainage trap was unlike anything Andy had seen in all his career, so an education for all.
They were very friendly and cheerful throughout what turned into a more time consuming job than initially anticipated.
Excellent team and company, very competitive prices, we will definitely use again if the need arises, highly recommended. (Reviewed July 2021)
Very fast and friendly service. Efficient and easy to use. (Reviewed June 2021)
Andy and Mike came out today to clear a blocked drain. Fantastic service, friendly and very knowledgable about their work. I would highly recommend Drain Care to anyone. (Reviewed June 2021)
It will not come any better (Reviewed June 2021)
Andy and his team were brilliant. The issue they had to deal with wasn't very pleasant but they did it very quickly and efficiently with minimal fuss or hassle.
They were also a pleasure to talk to.
I'd highly recommend them. (Reviewed June 2021)
Called the company and they arrived well within the time given and all done and dusted in 30 mins ⦠no messing just on with the job which was done really well. Cleaned up after themselves and very courteous and friendly with it .
I was given advice on how to not block the drain again .. I had flushed âflushable â wipes which are apparently not that flushable !
Paid via bank transfer which is handy in these times
Would highly recommend this trustworthy and reliable company. (Reviewed June 2021)
Called the company and they arrived well within the time given and all done and dusted in 30 mins ⦠no messing just on with the job which was done really well. Cleaned up after themselves and very courteous and friendly with it .
I was given advice on how to not block the drain again .. I had flushed âflushable â wipes which are apparently not that flushable !
Paid via bank transfer which is handy in these times
Would highly recommend this trustworthy and reliable company. (Reviewed June 2021)
Friendly and thorough service who cleaned a drain that had supposedly been cleaned twice before by companies I hired in the last 4 years. This time I could actually see the detritus being removed from the drain, particularly a build of of fat that must have been growing for years. I also had a drain inspection with cameras and they talked me through what I was seeing and offered advice on how to keep the drain clean. They also advised me that I wouldn't need a yearly clean as now the fat was gone the drain will clear properly (a previous company tried to get me to take this unnecessary service). Very reasonably priced and I would thoroughly recommend this company. (Reviewed June 2021)
Could not fault it, right from my phone call enquiry to work done, speedily in a helpful & re-assuring manner. (Reviewed June 2021)
Used Andy's services twice. Andy is a very professional technician and has great customer care. Highly recommend. Has all the specialist equipment. A skilled and honest expert. (Reviewed June 2021)
Andy was so incredibly helpful and knowledgeable, not only carrying out the work quickly and professionally (at very short notice), but also gave me some invaluable advise regarding insurance claims. I would recommend him to anyone who has any drain issues, he is friendly, experienced and highly knowledgeable. (Reviewed May 2021)
Called at 7:30 am for a blocked drain, there by 10am. Completed all the works and explained preventative measures and advised on internal drain coverings. Excellent (Reviewed May 2021)
Excellent company. Good customer service, prompt, knowledgeable and friendly staff. Dealt with issue with minimum fuss and attended property on the same day within a few hours of contact. No hard sell, no extra costs and gave full explanation of what they needed to do. I would recommend 100%. (Reviewed May 2021)
I called before 08:00 with no answer - at 08:04 Andy called me back to discuss the issue. He slotted our work into an 11 to 12 slot and arrived at 12. Viewed the job, explained how things looked initially [not good] then waved a magic wand with his crewman, Michael, and sorted the issue completely. Could have upsold but chose to be straight down the line. Really trustworthy and easy for me to recommend. (Reviewed May 2021)
Arrived to address the problem -exterior blocked drains - the same afternoon as contact was first made.
Matter resolved within the hour by an exceptionally friendly and knowledgeable Andy.
Would not hesitate to recommend to anyone requiring assistance. (Reviewed May 2021)
First class work on the problem and advice on how to avoid it in the future as well as what we could do for ourselves. (Reviewed May 2021)
I called a number of businesses for help with a stubborn blocked main drain. In then end I was able to sort it out myself BUT this was thanks to the helpful advice that Andy (I think it was Andy) at Drain Care SW gave me over the phone. He was friendly, knowledgeable and far more helpful than he needed to be. He showed his experience of working round Plymouth by knowing the area I live in and the layout of the houses and drains. Also, he gave me what I believe was by far the most honest, but still very reasonable, estimate for work. If I have a drainage problem I can't tackle in future I won't bother looking elsewhere. Thanks!. (Reviewed April 2021)
Next day service. Effectively and efficiently solved problems. Advice on how to prevent recurrence of any problem. Thoroughly recommend. (Reviewed April 2021)
Really good professional service, very helpful and friendly, gave good advice to help prevent future problems. (Reviewed April 2021)
Nice man very quick and not a penny more than fair quotation.
Nice to have a happy chat during lock down. (Reviewed April 2021)
I rang the company in the morning and they were here within a couple of hours and did the work quickly and efficiently and cleared my drain for me. (Reviewed April 2021)
Fantastic professional service. Called in the morning and by the same afternoon issue fully indentified and resolved. Many thanks for the service. (Reviewed April 2021)
Fab service, great response time, professional and highly recommended.
Thanks Andy (Reviewed April 2021)
Was with me with in 90 minutes of first contact. Very efficient gave an excellent description of the problem and what it was that was needed to be done to remedy the problem (Reviewed April 2021)
Excellent service, extremely friendly, helpful and efficient! Delighted and very appreciative of the service they provide, and very happy to recommend - thank you! (Reviewed March 2021)
Very good service. I was given a clear explanation of the charging before I booked and an indication of the time it could be actioned. I received a telephone call before they arrived. The blockage was in the sewage pipe and it was cleared within half an hour. He explained that sw water would sort it for free and advised me to contact sw water customer services to get a possible rebate of my bill. The site was left in a clean and tidy condition. Very pleased with the service. (Reviewed March 2021)
Andy was very professional and polite, completed our CCTV survery and gave us excellent advice for what we required for our extension without west water. Would highly recommend!! (Reviewed March 2021)
Arrived in under 24 hours of reporting the blockage. Excellent service all round, would definitely recommend. (Reviewed March 2021)
Fast, Friendly and Professional Service. Andy visited my property within 24 hours and did a thorough job in clearing my blocked drainage system. He also imparted knowledge around the drainage system and maintaining it. (Reviewed March 2021)
Prompt, efficient, friendly service. (Reviewed March 2021)
Andy arrived 10 minutes after we called. He is polite, friendly and highly efficient. Less than 1 hour later we are writing this review. We'd definitely recommend this company. (Reviewed February 2021)
Speedy same day response, excellent service.
Very friendly and helpful operative. (Reviewed February 2021)
Have had to use the service a few times, and always impressed by the professionalism and rapidity of response.
Always able to offer advice for ongoing care and maintenance rather than just getting the job done, excellent value and customer care is a priority. (Reviewed February 2021)
Absolutely brilliant!
Really kind and honest company who take pride in thire work and great communication skills.
Highly recommended! (Reviewed February 2021)
Outstanding service from Andy. Speedy response to arrive to property and deal with drain blockage. Very professional service, highly recommend. Thanks again! (Reviewed January 2021)
Andy came out to do a drain survey for buyers of our home. Our son was fascinated by it all and Andy took him under his wing and kept him entertained and explained everything to him
Thank you (Reviewed January 2021)
The service I received was excellent from start to finish. The service was prompt and efficient. The work was costed very reasonably and my options for completing the remedial work were fully explained to me. From initial investigation of my blocked drain problem to the completion of all the work involved I could not fault this company. Phone calls were responded to promptly and all communications were first rate. The work itself was completed without any fuss in what were not the most pleasant of weather conditions. The workman was polite and totally focused on getting the job done efficiently. I have no complaints and would certainly use this firm again should the need arise. (Reviewed January 2021)
The service I received was excellent from start to finish. The service was prompt and efficient. The work was costed very reasonably and my options for completing the remedial work were fully explained to me. From initial investigation of my blocked drain problem to the completion of all the work involved I could not fault this company. Phone calls were responded to promptly and all communications were first rate. The work itself was completed without any fuss in what were not the most pleasant of weather conditions. The workman was polite and totally focused on getting the job done efficiently. I have no complaints and would certainly use this firm again should the need arise. (Reviewed January 2021)
Excellent service. Cleared our partially blocked drain quickly and solved the problem. (Reviewed January 2021)
Andy Brewer was very professional and knowledgeable. (Reviewed January 2021)
Within 3/4 hours of phoning the company they attended and sorted out the problem within an hour, they left the site as they had found it and performed the job with complete efficiency. Mr Brewer's manner was friendly and reassuring and he wore his face mask throughout the duration of the job. I would say it was very good value for money and would definately recommend this company to anyone. (Reviewed January 2021)
Andy Brewer was very helpful, professional and knowledgeable. Got the job done in an hour after a previous drain clearing company failed to do the job - but still charged.
I can not rate him highly enough.
Highly recommended! (Reviewed January 2021)
Andy was great, he sorted our problem out at Fruity Roots Ltd in no time at all! Would highly recommend him. Thankyou. (Reviewed January 2021)
Good communication. Prompt service.
Andy did a great job. (Reviewed December 2020)
Professional service with great customer service. Everything was explained up front and Andy completed everything as stated with a smile, energy and great communication. I Certainly would use Drain Care again if needed. (Reviewed December 2020)
The lady in the office was very courteous and helpful. The price that was quoted, was the amount I paid.
We had a blocked drain and it was sorted the same day.
Excellent service. I would use them again (Reviewed December 2020)
Very pleased with the service and value for money. Went above and beyond what was expected. We would definitely recommend this company. Very knowledgeable, identified the issue quickly, explained it clearly, cleared up after, friendly and conscientious. (Reviewed December 2020)
Very pleased with the service and value for money. Went above and beyond what was expected. We would definitely recommend this company. Very knowledgeable, identified the issue quickly, explained it clearly, cleared up after, friendly and conscientious. (Reviewed December 2020)
Amazing service highly recommend thankyou Andy (Reviewed December 2020)
Excellent service by an experienced engineer. Would recommend to anyone needing this service. (Reviewed November 2020)
We are having our driveway re-laid and needed to have the drains serviced. Drain Care SW were very helpful and informative, always trying to offer the best service/solutions whilst keeping costs to a minimum. It was refreshing to have an honest and reliable tradesman, would highly recommend. (Reviewed November 2020)
Work carried out at a property in Torpoint, Cornwall. Excellent service from start to finish.
Would definitely ask Andy to help again. He recommended a similar business nearer Looe as he could not be competitive on price being based in Plymouth. (Reviewed November 2020)
Excellent professional service from a very pleasant gentleman, thank you Andy (Reviewed November 2020)
Got on with the job! no fuss!
Prompt and rapid
big thumb up. (Reviewed November 2020)
Quick, easy service and fixed the problem! (Reviewed November 2020)
Is a very reliable and trusted service.
Andy who came to my home was a very outgoing and nice gentleman who had a good knowledge of his trade and was happy to part this on to me so I understood what he was doing.
Clear on instructions prior to arrival and very professional throughout. Great service and highly recommended. (Reviewed November 2020)
Excellent. Thank you! (Reviewed November 2020)
Can't praise this company enough. I have never had such excellent exceptional service and guidance. Saving mr loads of money. If you have any issues with your drains you should definitely use this company. (Reviewed October 2020)
We were delighted with the prompt, friendly (and instructive) service we received from Andy today. Having tried for some time to clear the blocked drain outside the kitchen without success, we admitted defeat and called in the professionals! We would recommend Drain Clear without hesitation. (Reviewed October 2020)
Excellent service. Didn't just fix the problem, but explained it and preventative measures too. (Reviewed October 2020)
Not only quick and efficient but cheerful and helpful. Went out of his way to explain what had caused the problem,what the remedy was and how to deal with it in the future. (Reviewed October 2020)
Prompt efficient clearance of blocked drain. Would certainly use again. (Reviewed October 2020)
Andy came to unblock my drain within a couple of hours after my call. He also cleaned the other pipes of my drain system. He was friendly and explained his work. His charging was simple and competitive. I am very happy to have called him and would use him again. (Reviewed October 2020)
I needed a quick CCTV survey of a possible faulty drain,(not a full survey). Drain Care SW were happy to oblige for far less than a full survey would cost. They identified a problem and supplied me with 3 fully costed options for repair without any pressure. Great to support a local trade company who want to help people not rip them off ! (Reviewed September 2020)
I found Andy to be very helpful in his advice.He understood all the problems we were experiencing both drain wise and community.His knowledge and expertise in the manner in which he dealt with our problems were done in a highly professional manner and were greatly apreciated .by us.l will have no qualms about using him again. (Reviewed September 2020)
Excellent customer service. Very helpful and gave lots of good advice! (Reviewed September 2020)
Have used twice now; will use again should the need arises (Reviewed September 2020)
Excellent service made the whole process Easy would highly recommend (Reviewed September 2020)
Excellent service. Job well done. (Reviewed September 2020)
Pete was very friendly and knowledgeable. I have complete trust in this company and would highly recommend. (Reviewed August 2020)
Very easy to contact over the phone and flexible when I had to change the time of the appointment.
Pete arrived this morning and was relentlessly cheerful, knowledgeable and diagnosed the problem almost immediately. Within the hour all drains were running perfectly again.Would happily use them again. (Reviewed August 2020)
I can't praise Drain care SW enough. They came the same day to unblock an exterior drain. They were both so friendly and helpful. They sorted the drain really quickly and for a really competitive price.
Thanks again (Reviewed August 2020)
excellent, have used twice now, will use again if need arises (Reviewed August 2020)
In preparation for new flooring to be fitted over internal inspection pits we asked Drain Care (SW) Ltd to check the integrity of the drain system before going ahead. Andy arrived on time and talked through what we wanted before opening the pits and passing the video camera down each leg to check all was clear. He allowed me to watch the screen showing what the camera was seeing which gave me confidence all was well with our drain system. His price for the work was very reasonable and it is obvious he takes pride in his work. We wanted a local company to do the work and this company ticked all the boxes. I would have no hesitation in recommending this company to anyone requiring their services in the South West. (Reviewed August 2020)
Quick, efficient, knowledgeable and courteous. I had a great experience. Lovely customer experience will definitely use this company again if needed!! (Reviewed August 2020)
Excellent, quick friendly service problem sorted. (Reviewed August 2020)
It was so reassuring to have someone speak with expertise and honesty. Telling me the extent of the problem being investigated but also the solution. Time was given to listen to my concerns and explain clearly what could be done without trying to overwhelm me with technicalities. No pushy sales. And good to have someone local, and who has been in the business for a long time. (Reviewed July 2020)
Professional work with respect for the customer giving clear and sound advice on actions taken and how to remedy for the future. (Reviewed July 2020)
Andy is passionate and so knowledgeable about his work and the industry. The advice he gave is priceless . Thank you so much. (Reviewed July 2020)
The service we received was excellent. I would highly recommend this company The receptionist was very helpful and sympathetic to our situation when I enquired how soon could someone could come out. She also gave us a break down of what it would cost. Andy called before arriving informing us that he was on his way and promptly got on with the job. He was very proficient in dealing with the problem. He explained what he was doing throughout and also suggested how to avoid the same thing happening again. Everything was left in a clean and tidy manner when he had finished a very unsavoury job. (Reviewed July 2020)
The service we received was excellent. I would highly recommend this company The receptionist was very helpful and sympathetic to our situation when I enquired how soon could someone could come out. She also gave us a break down of what it would cost. Andy called before arriving informing us that he was on his way and promptly got on with the job. He was very proficient in dealing with the problem. He explained what he was doing throughout and also suggested how to avoid the same thing happening again. Everything was left in a clean and tidy manner when he had finished a very unsavoury job. (Reviewed July 2020)
I contacted Andy at Drain Care SW after seeing the many positive reviews for their work. The blocked drains were at my Mother in Laws house where I was staying for a few days. From first contact Andy was friendly, helpful and professional and filled me with confidence that the job would be done well. Another organization had unblocked the drain a few month earlier but clearly hadn't finished the job! Drain Care SW turned up at the agreed time and within 45 mins had finished. My Mother in Law and daughter watched through a specialist camera and could see the drain was completely cleared of any debris. A real pleasure to do business with. (Reviewed July 2020)
Andy was fabulous, he was polite and very friendly. Making my Nan feel very comfortable and in safe hands.
Job was completed fast and he showed us that everything was working before leaving.
Excellent service (Reviewed July 2020)
Andy Brewer came to as there was a problem with the drains that connect Im and next door. Have to to what a lovely man he is. My youngest child was so interested in what Andy was doing, he spoke to him all the time and even let him help with a little tape when fixing a pipe. I would highly recommend Andy Brewrer for any drain care you have, very nice polite and the fact he took the time out to explain to a little boy what he was doing is amazing (Reviewed July 2020)
Very efficient and helpful... a very positive experience and will definitely use again (Reviewed June 2020)
Andy was very friendly, knowledgeable and worked in a very professional manner. He provided a good service and great level of customer care. (Reviewed June 2020)
Very happy with the service I received from Draincare SW. Prompt service, and within 24hrs of contacting, Andy dealt with a significant blockage efficiently, cleaned the drains thoroughly and gave the system and manhole a good inspection, providing tips and guidance. I wholeheartedly recommend Draincare and will be recommended to family and friends also. (Reviewed June 2020)
Arrived on time. Very friendly and professional. Gave me advice on how to sort the problem. Unfortunately as it wasn't a proper drain was unable to do anything but i would definitely use again should i have a problem in the future. (Reviewed June 2020)
Very helpful and speedy service to unblock our surface water drains (Reviewed June 2020)
Called on a Friday night at 6:45pm, someone was there to speak to, and were at my house in an hour to deal with a sewage overflow in my garden. Staff were professional, and did a brilliant job including a steam clean wash of my previously ruined patio...amazing job guys. And, a very very good price.
I have used this firm twice, they are brilliant. (Reviewed June 2020)
Prompt no messing about. Does exactly what it says on the side of the van (Reviewed June 2020)
Quick response, solved the problem of an blocked external drain. Gave excellent advice on how to prevent the problem from reoccurring - would definitely recommend and use again without hesitation. Many thanks! (Reviewed June 2020)
Andy was very helpful, made quick work of our blocked drain and gave good advice with the 3 'p's! (Reviewed June 2020)
A very prompt service with Andy explaining what he was doing and making sure the drain was running well before finishing up. Very efficient service. (Reviewed May 2020)
Andy booked me in less than a day. He arrived on time, fixed the drain blockage swiftly, cleaned the whole area down with water and disinfectant. He also inspected all associated pipes and man-holes and ensured they were all OK. On top of that, he gave so much advice on maintenance. Wouldn't go for anyone else in the future for similar work. Thank you Andy. (Reviewed May 2020)
Superb service. Had a drain blocked which was causing some concern - called out on a bank holiday Sunday, Andy came out that afternoon, and did a thorough job cleaning the blockage out and leaving the drains and outside the property tidy - like new in fact! He was a friendly and efficient tradesman, and gave us plenty of tips and advice. Would use again (but hopefully won't have to!) - can't fault anything - the speed, efficiency and high level of customer service was excellent. (Reviewed May 2020)
Very efficient service called and then was at my house 15 mins later , very professional friendly service and solved my problem very quickly and was very thorough and cleaned after clearing my drain fantastic service (Reviewed May 2020)
Easy to contact.
Arrived on time.
Work completed to high standard and to my satisfaction.
Price as quoted
Throughly nice chap who was obviously experienced and knew what he was doing (Reviewed May 2020)
First class service from start to finish. Phoned and was with us within the hour and this was Saturday afternoon
Extremely knowledgeable and professional brilliant advice for the future was really appreciated.
It's the unknown of cost etc when you call someone out to complete a service. Personally I felt the service was excellent value for money. Hopefully I will not have any need to call out again but wouldn't hesitate if needed.
Thank you for your excellent service (Reviewed May 2020)
Excellent service.
Called at 6:45pm and 1:00pm the next day job complete with some very informative and useful advice about other aspects of drainage associated with the property. (Reviewed May 2020)
Arrived at time agreed and listened to my description of the problem.
He worked methodically and thoroughly to clear the blocked drain. He went above and beyond what was required to further identify the cause of my problem.
Very satisfied. (Reviewed May 2020)
Very happy with the service I recieved with Draincare, and done a good job cleaning up ,after freeing up my drain, also didn't have to wait long for them to come. (Reviewed May 2020)
Andy Brewer arrived on time and understood the protocol of distancing himself from us in these difficult times. (Corona virus)
I was very impressed at the speed that Andy located a hidden inspection hatch that we knew nothing about.
He swiftly and efficiently cleared our drains and gave us his advice regarding his findings.
There is no doubt that 35 years experience in the drainage business has paid off.
Well done for sorting the problem within the allotted time.
Thanks for your help I would certainly recommend you. (Reviewed April 2020)
Quick, professional cover in some less than ideal circumstances (Reviewed April 2020)
Brilliant service, what you see is what you get. Couldn't recommend them more (Reviewed April 2020)
Attended on time, very pleasant and sorted the issue of my blocked drain (Reviewed April 2020)
Andy was professional and friendly, clearly a very experienced man with a strong work ethic.
I would call him out again without thought should the need arise. (Reviewed April 2020)
Andy was great - Easy to deal with - Expert knowledge and great advice - Would definitely deal with again. (Reviewed April 2020)
Service and work carried out was excellent. Very efficient. (Reviewed April 2020)
Very professional Service and I would highly recommend Drain Care (South West)
Andy and Pete were brilliant! Cleared all blockages and even took the time to explain the cleaning process.
Many, many thanks guys! (Reviewed April 2020)
Very fast service, friendly polite and efficient. Dealt with blocked out side drain , something I could never of attempted. (Reviewed March 2020)
Andy and Pete were brilliant, very helpful and friendly. Thoroughly recommended the business to anyone. (Reviewed March 2020)
Very quick and efficient in clearing my drain (Reviewed February 2020)
Prompt, punctual, job done and all happy. (Reviewed February 2020)
Very helpful and friendly . Excellent service . (Reviewed January 2020)
Very helpful and friendly . Excellent service . (Reviewed January 2020)
The guys came out within the hour and were very helpful and pleasant. Quickly resolved the problem. Would highly recommend. (Reviewed January 2020)
Excellent service and very comprehensive investigation of the problem and a successful outcome and very satisfied with the whole operation. (Reviewed January 2020)
Amazing service - thank you. (Reviewed January 2020)
Happy, friendly and efficient... So happy they could attend on the day too, even though they were really busy they put themselves out to make sure they could squeeze in the job!!!
So thankful!!!
Cheers guys!!! (Reviewed January 2020)
Excellent service from both Andy & Pete from Drain Care (SW) Ltd to resolve our blocked drain, especially as not a straight forward job.
Would recommend to anyone for their service and advise. (Reviewed January 2020)
Andy was very prompt when arrived understood the problem straight away when finished cleaned the area and was finished in no time at all.Andy is very friendly and courteous. (Reviewed January 2020)
Pair of life savers.
Arrived within 10 minutes of me phoning them.
Happy, smiling and informative.
Even gave me tips on an unrelated damp problem and also tips on how to seal the drain cover and tile the floor.
Can't praise them enough, especially if you are a woman on her own - didn't feel they were condescending towards me at all.
Good affordable price as well
Thank you guys (Reviewed December 2019)
The day after Boxing Day with a full house is not when you want blocked drains but drain care were with us an hour after calling. They were half the price of other companies but were excellent. The service was great friendly and best of all felt like I was supporting a local company. (Reviewed December 2019)
Excellent service... we were given an appointment quickly and Pete, who came and did the work, was lovely - very friendly and efficient. I really felt that this company was trustworthy and not trying to rip us off. I would definitely recommend them. (Reviewed December 2019)
Pete the gentleman who came out the same day we called him was fabulous. He was polite and explained what he believed the problem was and how he was going to rectify it.
Pete completed the job and even pointed out a problem with our drain that we can easily sort out ourselves for little cost.
I highly recommend them to everyone. (Reviewed November 2019)
Pete arrived punctually, very friendly and informative. Completed job efficiently and gave advice for maintenance. Would recommend highly to anybody needing help. (Reviewed October 2019)
Very professional. Excellent customer service. Fantastic communication. Did a brilliant job. Many thanks (Reviewed October 2019)
A really thorough service. A small company who prides themselves on giving 100%. Highly recommended (Reviewed September 2019)
Excellent service, very friendly and helpful. Would recommend. (Reviewed September 2019)
Highly efficient and friendly service.
Good value for money.
Will definitely recommend. (Reviewed August 2019)
We called the firm and they were very pleasant to deal with at the initial point of contact. We asked about service and price; both of which were clearly explained to us. A rough time slot was agreed. They called us about one hour before attending and this gave us plenty of time to get home to be available to let them in. The driver was very jovial, clearly happy in his work and completed the work efficiency and with great courtesy - explaining what the issue was and what he had done to remedy our blocked drains. If only all firms adopted this attitude. (Reviewed August 2019)
Rapid response excellent service at a reasonable price. (Reviewed August 2019)
Needed my drains checked and the service was excellent. Great guy named Pete who was quick, friendly and efficient. (Reviewed August 2019)
Andy and his colleague were quick to respond to clear a blocked toilet and drain at our property. They dealt with the matter quickly and efficiently and definitely know their trade.
I would have no hesitation in recommending them to anyone. Very competitive pricing was an added bonus! Great work! (Reviewed August 2019)
Drain Care arrived as promised on the same day as my contact. Drain blockage cleared rapidly by Pete, who was extremely friendly and efficient. Not only did he complete everything required but offered excellent advice, along with a comprehensive education on all matters drains and sewers!!!!
Excellent service which I can thoroughly recommend to all. (Reviewed July 2019)
Excellent and very prompt 5* service.
Knowledgeable, experienced, helpful and friendly attitude.
Removed the blockage and tidied the site.
No hesitation in recommending this company. (Reviewed July 2019)
Great service delivered in both a friendly and professional manner. Andy Brewer was very knowledgeable and gave me a lot of valuable advice. In fact, he went over and above my expectations. Great work soldier! (Reviewed July 2019)
Very friendly, informative and helpful. Quickly cleared away debris from drains, did a thorough job. Would definitely recommend. Great service. Thanks (Reviewed July 2019)
Attended to clear two blocked toilets, inspect drains for cause and fit an inspection trap to soil pipe. Only one toilet was unblocked with a plunger and left the other blocked. Left the property after 5 minutes and never returned to complete the job, despite being told the fee covered 1 1/2 hours on site. No report was made of the work done. The company invoiced full amount after two weeks and refused to admit substandard work. I would not be using them again or recommend. Their fee equates to £1296 per hour.
RESPONSE FROM TRADER
The facts stated by customer above are not correct and UNTRUE. Customer provided with a cost of £90.00 + VAT to attend site to unblock 2 WC's to a tenanted property. Attended at stated time and our engineer searched TWO properties to try and locate an Inspection Chamber but none was found both WC's were unblocked and flush tested approximately 6 times. The tenant verified the works and times on/off site & duly signed are works JOB CARD. We were on site for for 40 minutes. Recommendations were advised on Invoice submitted to customer. So based on the facts both WC's were unblocked and we were on site for a lot more than 5 minutes. The customer was not present at any time during our works. We have a standard charge to attend site to include any high pressure jetting and use of any special tools/equipment with an allocated time of up to 1 hour & 10 minutes. We have tried to resolve the matter but the customer has not ascertained the full facts and we are disappointed with his comments as they are not accurate to the facts of the matter. We have been in business over 35 years and have thousands of satisfied customers and will continue to have thousands more!
(Reviewed June 2019)
We would highly recommend this company who are professional and experienced in their field as well as being very helpful in resolving our drainage problems. (Reviewed June 2019)
Pete was very efficient in carrying out work required, would definitely recommend. (Reviewed June 2019)
Pete was very efficient in carrying out work required, would definitely recommend. (Reviewed June 2019)
Andy came over at short notice and completely unblocked some pretty hideous drains at my home with a high pressured jet. Cheers Andy!! (Reviewed June 2019)
Andy @ Drain Care (South West) Ltd provided a fantastic and professional service, explaining everything and went the extra mile in sorting everything with South West Water as the issue was with their main sewer and not on the property. Very friendly, trustworthy and would highly recommend. (Reviewed June 2019)
Good friendly & knowledgeable service from a chap called Pete, good local company unblocking my sewage drains within an hour. When I called up initially they stated 95% blocks drains can be cleared within an hour which proved to be the case.
I would have no hesitation in recommending Drain Care who also proved to be good value for money.
(Reviewed June 2019)
Great service (Reviewed May 2019)
Great Guys, knowledgeable and very quick to respond (Reviewed May 2019)
Brilliant service. Would recommend this service to anyone. (Reviewed May 2019)
Excellent response speedy efficient service. (Reviewed May 2019)
Very quick service, I telephoned on a sunday & got through to someone & they came out the following day!
Good communication, quick to complete the work.Polite & friendly service. highly Recommended ! (Reviewed May 2019)
Advised on other issues In addition to doing the job which was requested. Very helpful! (Reviewed May 2019)
Excellent service.
Pete came the very next day after my call to Drain Care, he was such a friendly yet professional guy.
I will be recommending Drain Care to everyone.
Thank you so much. (Reviewed May 2019)
100% excellent in every way. (Reviewed April 2019)
10 out of 10 service, attended site ASAP with a short notice & completed works under estimated time. Went above and beyond to do all he could for us. (Reviewed April 2019)
Drain Care (SW) were really quick to get over to us (especially on an Easter Bank Holiday), friendly and informative. They cleaned up the mess from our drains and made some great observations and recommendations. (Reviewed April 2019)
Excellent service (Reviewed April 2019)
Very quick, efficient service at a reasonable price. Would recommend to others. (Reviewed April 2019)
Excellent service. Andy was friendly , professional and he explained everything he was doing while sorting out our blocked drain. I would recommend Drain Care SW to anyone who has any drain problems. Thank you for such a prompt service. (Reviewed March 2019)
Excellent service. Came when he said he would and phoned when he was on his way. Unblocked our drain, then checked other drain at no extra cost. Friendly and polite. (Reviewed March 2019)
If you need drainage work you will not find a better team to carry out the work. Very experienced and really nice people too. (Reviewed March 2019)
Cracking service from start to finish. Open and upfront with regards to costs, which are reasonable, and how they go about solving your problem. Pete was great, many thanks. (Reviewed March 2019)
Fast and efficient service (Reviewed March 2019)
Excellent service.
Highly recommended.
Quick prompt and very professional went above and beyond in an emergency and left me feeling well looked after and a very good price.
Would highly recommend.
Even left me with advice if it were to ever happen again.
Top lads (Reviewed March 2019)
The service provided by Drain Care and Pete was helpful, efficient, quick and with a smile! I would recommend this company. (Reviewed March 2019)
Came to the rescue the day before Christmas and saved us from a major catastrophe of blocked drains. Was on site within an hour from the call and an hour later the blockage was cleared. Couldn't praise enough and highly recommend! (Reviewed March 2019)
Andy and Pete gave me the last apt of their day so someone could be in. (major blocked pipe/drain)
They were both so friendly and professional and had the job done in less than an hour. They talked me through what had happened using diagrams and gave advice on how to prevent in future.
Would 100% recommend the company to anyone requiring trusted guys at a reasonable fixed price! (Reviewed February 2019)
Andy came out very quickly to help with the drainage problem in my house . He was extremely professional and very knowledgeable. I would not hesitate to recommend his services. A first class service (Reviewed February 2019)
Andy came out very quickly to help with the drainage problem in my house . He was extremely professional and very knowledgeable. I would not hesitate to recommend his services. A first class service (Reviewed February 2019)
Really good service from Andy and Pete today, who worked in heavy rain for several hours. Many thanks chaps.
Also Sue in the office was very helpful during the initial phone call. (Reviewed February 2019)
The engineer Pete provided a very efficient, skilled, honest, friendly service. Very friendly and helpful lady when I called them too. So good to find skilled and honest tradesmen and no hidden costs. Great business...thank you very much. (Reviewed February 2019)
Andy arrived on time, very smiley and happy, sorted the job in speedy time.
Would definitely recommend to others.
Wish more tradesman were this efficient !! (Reviewed January 2019)
Excellent service. Blocked drain, was with us at earliest time possible, good customer service on phone much better than Dyno. Pete who came to do the work was excellent worked incredibly hard and sorted the problem and cleaned up which was amazing. Would definitely use again if needed to! (Reviewed January 2019)
Excellent service - arrived when promised and charged previously advised cost so no surprises. - Pete top bloke! (Reviewed January 2019)
Extremely friendly and speedy service! Severely blocked drain cleared out in under an hour. If only our water pressure was higher it wouldn't have been even quicker.
Would definitely recommend. (Reviewed January 2019)
Drain Care arrived on time, fixed the problem quickly and gave invaluable advice with a smile. (Reviewed January 2019)
Pete arrived on time ,was extremely courteous and professional.
He explained the problem that we had and the work being undertaken to rectify this.
We will certainly recommend Drain Care (SW) to friends and family and have no hesitation in using them in the future.
(Reviewed January 2019)
Brilliant (Reviewed January 2019)
Excellent friendly service. Quick call out time. Would definitely recommend (Reviewed January 2019)
Timely, friendly and efficient! (Reviewed January 2019)
I would recommend Drain Care to anyone and more than satisfied with them. My drains were totally blocked from previous owner with wet wipe material and Pete cleared it all away with their machinery. Pete was a very friendly, trustworthy guy and jolly. Price was so reasonable as I've heard horror stories with drain blockages but it was unblocked with total ease and confidence. Thanks Drain Care (Reviewed January 2019)
Andy was prompt, efficient and good value for money (Reviewed January 2019)
Prompt service, Peter rang to say he was on the way and completed the cleaning quickly (Reviewed December 2018)
Level of service excellent as always. This is not the first time I have used this company and have recommended them to others who have then used their services.
Very prompt and reliable and they always leave everything clean and tidy and remove any rubbish. (Reviewed December 2018)
Andy responded promptly to an issue with my drains.
His professionalism and advice were much appreciated helping me to try and prevent the problem from reoccurring.
His steadfast dedication to the job and customer is first rate.
I would very highly recommend his company and him for any future problems (Reviewed November 2018)
Quick and expert service received from this company when I needed a drain surveyed in a hurry. Survey was carried out within a couple of hours of my initial phone call and work was dealt with quickly and efficiently by operative Pete with minimum fuss and mess. (Reviewed October 2018)
We had a blocked drain due to 1940s cage being clogged up. We rang on Sunday and got seen to by Monday. Andy came and immediately set to work. He was efficient but able to be friendly at the same time, despite being forearm deep in sewage. He left our yard cleaner than it was before it flooded and treated the terrible smell. Could not recommend this company highly enough. If you need your old drains seeing to and fancy supporting a local tradesman, this is the company to go to! (Reviewed September 2018)
Pete who came to just look at our drains but discovered there was a blockage just got on with it efficiently and cheerfully.I recommend him any time (Reviewed September 2018)
prompt polite service (Reviewed September 2018)
First class.
Now await South West Water to attend to issues Mr Brewer brought to light
(Reviewed September 2018)
the service was excellent and peter did an excellent job of unblocking a really bad blockage in my sewer system. All was carried out in a very discrete manner and when complete the area was left clean, tidy and smell free. Oh and Peter was very knowledgeable with regards to his trade and a credit to the business (Reviewed September 2018)
Pete from Drain Care did a great job. Thoroughly recommended. A fantastic service from a local Plymouth firm. (Reviewed September 2018)
I needed this service quite quickly. They were extremely speedy with the booking, arrived on time and did a great job. Would definitely use again. (Reviewed August 2018)
The customer service and the quality of the work carried out was absolutely excellent. I would have no hesitation using Drain Care SW again. (Reviewed July 2018)
A very quick service within a couple of hours. Knew exactly the problem and fixed there and then. A nice friendly chap and would definitely call out again if a problem occurred. (Reviewed July 2018)
excellent (Reviewed July 2018)
Very efficient service, was able to complete the task in hand with minimal disruption to our service.
Would definitely use this business again if the need arises. (Reviewed June 2018)
I have had to use Drain Care Southwest twice in the last four years or so, that speaks volumes for the quality of the service.
Friendly, professional, knowledgeable and able to come to the rescue in a timely manner.
Would thoroughly recommend to anyone, keep up the excellent work! (Reviewed June 2018)
Quick to respond and good service. (Reviewed May 2018)
Really quick service, really friendly people would definitely use them again. EXCELLENT!! (Reviewed May 2018)
Came out at short notice. Arrived within an hour of my call. Cleaned out all the drains, not just the obviously blocked one.
Additional tools and equipment used were in the standard price.
A really good, fast and efficient service. goof vale for money too. (Reviewed April 2018)
Very fast service clearly know their business got the problem sorted very quickly. (Reviewed April 2018)
Excellent service by Andy, cheerful and efiicient, with 35 years experience, couldnt go wrong. (Reviewed April 2018)
Fast, experts, informative. (Reviewed April 2018)
RAPID SAME DAY RESPONSE
SMILING HELPFUL TEAM WHO EXPLAINED WHAT OUR BLOCKAGE PROBLEM HAD BEEN
CLEARED BLOCKAGE IN MINIMUM TIME AS PER PER PRE-QUOTEDCOST
CLEANED UP AFTERWARDS COMPLETELY
A VERY SATISFIED CUSTOMER AT THE END OF THE DAY
(Reviewed April 2018)
RAPID SAME DAY RESPONSE
SMILING HELPFUL TEAM WHO EXPLAINED WHAT OUR BLOCKAGE PROBLEM HAD BEEN
CLEARED BLOCKAGE IN MINIMUM TIME AS PER PER PRE-QUOTEDCOST
CLEANED UP AFTERWARDS COMPLETELY
A VERY SATISFIED CUSTOMER AT THE END OF THE DAY
(Reviewed April 2018)
Very impressed by the service Andy and his team offered. From the initial phone call to the work being completed ( phone call to say they were on the way and arriving exactly when they said they would. ) Prompt, efficient service and I would definitely recommend their services. In this day and age a company that offers such good customer service deserves credit where it's due! Excellent service. (Reviewed April 2018)
I contacted Andy Brewer reference an outside drain which wasn't draining properly. He was able to come out the next day. He explained the issue and the work which was required. Throughout Andy was very professional, polite and hard working. During the visit Andy flushed through and jet washed 3 very blocked man holes, a job I could not have completed myself. The drains are now pristine and the work carried out was of a very high standard and value for money.i would highly recommend Drain Care services. (Reviewed April 2018)
Quick, efficient & friendly (Reviewed March 2018)
very helpful and great job done (Reviewed March 2018)
prompt professional service (Reviewed March 2018)
Speedy response, completed work as described, gave good advice (Reviewed March 2018)
first class service (Reviewed March 2018)
I rang for help and was given advice on the phone, which i followed and the problem was fixed. Excellent service and it was all done on the phone.
So thank you so much for your help.
C W T Plymouth. (Reviewed March 2018)
a brilliant job done with smiles!! (Reviewed March 2018)
Great service. Helpful, friendly and reliable. Highly recommended. (Reviewed February 2018)
Fantastic service. Clear explanation of process and pricing before the work was booked. Prior notification of appointment time. Very polite, friendly and extremely knowledgable. Drains now flowing lovely. Fantastic company, would highly recommend. (Reviewed February 2018)
Excellent service thank you Andy (Reviewed February 2018)
Excellent, friendly, thorough service. Would definitely use again
(Reviewed January 2018)
Andy responded promptly to my call. He inspected the work later the same day and carried it out at 0900 the next day. He was competent, confident and cheerful, and didn't try to make the work seem difficult. I'd recommend him in a flash. (Reviewed December 2017)
Used them before (Reviewed November 2017)
Exemplary - initially they tried to help with simple remedies over the phone to avoid a visit. We had a fairly difficult problem with the drains but the service, information, explanations and efficiency was very reassuring. Not often you get such a prompt and friendly co-operative service. The problem was finally resolved, and the charges are very reasonable considering the work carried out. Highly recommened. (Reviewed November 2017)
Absolutely fantastic service!!!
Andy arrived within approximately 3 minutes of my call and got to work right away.
The toilet blockage was soon cleared.
He also provided excellent advice about how to resolve any ongoing problems.
Very highly recommended!!! (Reviewed November 2017)
For fast effective relief!
10/10 many thanks. (Reviewed October 2017)
Great service from Andy today - he turned up, sorted our blocked drain problem out nice & quick and had a friendly, easy manner. He even cleaned the bath and wiped up any little spills on the floor. Overall, I was very impressed - service with a smile! (Reviewed October 2017)
Excellent service
Turned up when they said they would, did the job efficiently and left everything in a tidy manner afterwards (Reviewed October 2017)
Andy came today and was brilliant, as a Day Nursery he understood the need for security and having to be escorted around the area, he gave us lots of advice and was a complete gentleman. (Reviewed September 2017)
Faultless. Polite, courteous, knowledgable, Andy knows exactly what he is doing and is worth hiring. He worked out connections between properties, provided explanations clearly and concisely and was fully engaged on the task 100%. Life saver! Highly recommended. (Reviewed September 2017)
Great service - efficient, polite, tidy and prompt. (Reviewed July 2017)
quick excellent service with a smile and a good sense of humour. would use again. and would recommend (Reviewed June 2017)
Realistic prices compared to the big name and keen to resolve your issue there and then without adding on cost. (Reviewed June 2017)
The company provided an excellent service at a fair price. In addition to this they provided sensible and useful advice to resolve the issue successfully which will be helpful in the future. I would be happy to recommend them to anyone seeking professional and friendly help with drainage problems at home. (Reviewed May 2017)
Andy arrived within the time frame that he said. He cleared the drain thoroughly, was very pleasant and charged a very reasonable price. Highly recommended. (Reviewed May 2017)
Andy came out to solve our problem even though it was a week end and nobody else could help.
Did an excellent job and took time to give advice for the future.Would definitely recommend Drain care (SW) Ltd, good to find honest down to earth tradesmen. (Reviewed April 2017)
Good service, did a good job of unblocking my blocked rainwater gully trap and jetting the whole system for good measure. Very thorough and professional. (Reviewed April 2017)
Excellent service. Great communication prior to and during the visit.
Quick and efficient service and details of problem and solution clearly explained.
Very happy with the service and the results. (Reviewed April 2017)
First class service , very polite and helpful . Explained everything he was doing .
Would definately recommend and use again if needed . No mess . Thoroughly professional job . (Reviewed April 2017)
Great service and helpful and honest on call ahead of visiting house. Managed to get a same day appointment to get our drains unblocked.
Would recommend (Reviewed March 2017)
Arrived very quickly. Explained what he was doing as he went along. Good honest tradesman, couldn't fault the service. (Reviewed March 2017)
I had andy to clear my blocked drain. He was a nice friendly man who did a good professional job and for a reasonable price. I would highly recommend him. (Reviewed March 2017)
Great service. Very friendly, gave full cost up-front, and seemed very professional. Top marks. (Reviewed February 2017)
Prompt, friendly and efficient service. Also took the time to explain details of the problem. (Reviewed February 2017)
Arrived on time and telephoned beforehand as promised. Excellent and through service. Andy explained his work well and provided some excellent tips. Highly recommend. Very pleased. (Reviewed February 2017)
My web inquiry was answered quickly and an appointment agreed within 24 hours of starting. Although his arrival was delayed by traffic he got to work with gusto, the blockage was cleared within the hour and everything left neat and tidy. Very efficient, excellent customer relations, and I am very pleased to have chosen Mr Brewer to undertake the job. (Reviewed February 2017)
Excellent service. Also gave advice on other building work I was having completed which he noticed wasn't correct. Very friendly and helpful (Reviewed January 2017)
Polite, friendly and efficient excellent communication to arrange the job which was completely quickly. Sensible pricing as well. Very pleased to have found this company. (Reviewed January 2017)
Recently I had to call on their services. They were prompt, took no time at all with the work and even helped later on when I was trying to get the upstairs landlord to pay their half. An excellent service that I recommend. (Reviewed November 2016)
Clear pricing structure on the company website so you know what the costs will be upfront.
Friendly receptionist who took my details and arranged the site visit.
Andy arrived soon after and got straight down to work. The drains were cleared quickly, thoroughly and without mess.
He has a huge knowledge of Victorian drains and the various acts and regulations passed by government. (Reviewed November 2016)
Brilliant service, managed to fit me in very quickly to deal with a blocked drain. Very friendly and was very thorough. Would definitely recommend for any drain problems. (Reviewed October 2016)
It was nice to speak and deal with absolute genuine business people of which unfortunately in this industry there are some unscrupulous characters.
I would highly recommend Drain Care (Andy & Sister (sorry didn't catch your name)) to anyone needing there services.
Brilliant (Reviewed September 2016)
Had Andy Brewer at Drain Care out twice to sort out a drain problem, the second time was to provide a TV scan of the underground system and remove roots which had penetrated the system. He also advised solutions to overcome the problem.
Very professional work, turned up on time and cleared the problem within an hour. Highly recommended.
(Reviewed September 2016)
Andy was very professional, had good people skills and his experience proved to be invaluable when dealing with the problems I had with my drainage. He explained what was happening and how he would overcome the issues. His determination to fix the problems resulted in a first class service. (Reviewed August 2016)
Andy was extremely efficient and came to our house to unblock our drains within 24 hours of calling him. He was very informative & gave us good advice as to what our next step should be which was to contact our local water provider. He declined to use a cctv camera which he could have done to earn a few extra quid but he said the next step would be to contact our local water company as they are the ones at fault. He explained to us what we should say when we call the water company & that if we received any problems from them that we were to call him & he would happily speak to them on our behalf. I would not hesitate to use this company again & after using other companies to unblock our drains I wouldn't use anyone else. (Reviewed July 2016)
Amazing service from start to finish. Came out within 2 and a half hours. Andy was a friendly guy with loads of experience and new exactly what the problem was. The blockage was dealt with very quickly and he gave me advice on how to prevent it happening again and steps I could take to fix it if it did. Very impressive, would definatly recommend! (Reviewed June 2016)
Quick response to my call to unblock my drains, very polite and efficient, would use again and recommend to others. (Reviewed June 2016)
Prompt, efficient service that cleared up the problem. Arrived when they said they would and nice people to deal with. (Reviewed June 2016)
Found this company from Plymouth City Council's Buy With Confidence web page. Drain Care provided a prompt, efficient and comprehensive service.
I had a drain blockage from a downstairs toilet (first one in fifteen years), which was diagnosed and fixed within forty-five minutes or so. The company responded to my call with a same day service.
The operator, Andy, was very professional and competent and kept me fully informed of what he was doing. He offered advice on possible causes and the option of a free pipe tv scan if the blockage recurred, also how to deal with any potential household insurance claim should this be necessary.
Would definitely recommend this company.
(Reviewed May 2016)
Quick response to initial inquiry, turned up when he said he would, did an excellent job with minimum of fuss, very professional, reasonable price, courteous and personable, great service all round. I would recommend this trader to anyone.
(Reviewed May 2016)
Professional, friendly, tidy, punctual, good advice, no upsell - what more can you ask for! (Reviewed April 2016)
Good sound advice. No sales push. Knows his business (Reviewed October 2015)
Picked at random from the website and what a find! Cheerful, reliable & professional. I was absolutely delighted with this company. (Reviewed September 2015)
Outstanding. Second to none service. Very pleased with the whole job. (Reviewed September 2015)
Company called in by SWW. Very quick and efficient job done. Thank you (Reviewed August 2015)
Very efficient, professional and friendly service (Reviewed August 2015)
Andy saved our bacon by unblocking sewer pipe & so cheerful with it (Reviewed August 2015)
Kept us informed of progress at all times and sorted problem efficiently & professionally friendly staff and same day call out. Very pleased (Reviewed July 2015)
I thought the gentleman that called (Andy) was a very friendly person and put you at ease right away and it was no problem to come out same day I phoned. (Reviewed July 2015)
Excellent service. Left the area clean & tidy. (Reviewed July 2015)
Friendly, efficient, knowledgeable, clean & tidy. Charged a very reasonable price (Reviewed July 2015)
Excellent service, friendly & gave works of advice & help (Reviewed July 2015)
The drain engineer was pleasant and helpful and he was very informative and I thank him very much. (Reviewed July 2015)
The engineer quickly summed up the situation regarding the blockage and set about freeing it up. This was accomplished speedily and all was tidied away. (Reviewed July 2015)
Excellent service. I would definitely recommend this company. (Reviewed June 2015)
Efficient service, friendly manner & helpful suggestions for further investigations (Reviewed June 2015)
Very professional, knowledgeable and friendly. (Reviewed May 2015)
Excellent service (Reviewed February 2015)
A friendly, local and reliable company. Good to know that they are a well established company thoroughly checked by Trading Standards (Reviewed December 2014)
First class service. Arrived within 2 hours of our phone call and fixed the problem within the hour for the price quoted over the phone. Wish all traders were like this. (Reviewed December 2014)
Excellent service. All work explained as it was carried out. Friendly staff, highly recommended company. (Reviewed December 2014)
1. Extremely easy to get hold of - no waiting.
2. Prompt service
3. Friendly, knowledgeable worker (Andy) (Reviewed December 2014)
Great service - an educational experience. (Reviewed December 2014)
Really pleased with service. Came out within an hour of calling at the weekend. Excellent job done. (Reviewed December 2014)
The company was very efficient and thorough. They also came quickly which is what I needed. (Reviewed December 2014)
A very good job done and what a nice guy. Would highly recommend. (Reviewed December 2014)
Prompt, quality and friendly service. They explain exactly what they are doing and what the problems are. Excellent service. (Reviewed December 2014)
All staff are pleasant and helpful. Efficient, tidy execution of work that was done. (Reviewed December 2014)
1st class service all the way. (Reviewed December 2014)
Used before, very prompt and efficient, excellent service. (Reviewed December 2014)
Very pleased. Gentleman that attended was very thorough. (Reviewed November 2014)
An excellent job and a prompt response by a friendly and thoroughly professional gentleman. Would recommend him to anyone...well done! (Reviewed October 2014)
Very professional; know their stuff!! Came as per time ageed with no hidden charges. (Reviewed October 2014)
Same day service. Drain blockage fixed with a minimum of fuss and a lot of skill. Delighted. (Reviewed October 2014)
Very friendly, polite professional and quick getting the job completed to satisfaction. Very helpful and honest. Phone call and job completed within half a day. (Reviewed October 2014)