Excellent in terms of speed of response, quality of advice, very thorough work. Clear explanation of what he needed to do and how he proposed to solve an issue..
He made several checks on all relevant fittings and water flow before leaving.
He identified that a water tank did not need to be replaced and the repair could be done for a lot less than the initial expected cost - having paid a 40% deposit, we got a significant refund transferred to our account within an hour of him finishing!.
(Reviewed May 2018)