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Overall Customer Rating
Unit 1 Hackwood Business Park
N/A miles from your postcode
Plumbers / Plumbing
Bathroom Design & Installation, Gas Engineers/Servicing, Heating Engineer, Heating Services
We always answer the phone and turn up on time!
We respond promptly to enquiries and provide a professional and efficient service from initial enquiry to final invoice. We are proud to have many regular customers who are happy to recommend us to others.
We offer plumbing and central heating services, water softener installation, gas and electric boiler installation and kitchen and bathroom installations. We cover the Basingstoke, Andover and Fleet area.
Visit our website to learn more about Christopher Plumbing Services.
Based on 61 reviews
I have been a regular customer of Christopher Plumbing for several years and despite them not being the cheapest on the block their pricing is transparent and their service excellent. They are prompt, efficient and have always done a good job. I would highly recommend their services. (Reviewed November 2023)
Have been using Christopher Plumbing for almost ten years now. Always answer the phone, always friendly and helpful, always turn up on time. Quality of work is always outstanding. Wouldn't use anybody else. (Reviewed November 2023)
This is the first time we have used Christopher Plumbing Services. They were recommended by one of our neighbours. We had been let down by another plumber and Christopher Plumbing Services came to the rescue. We received a phone call back from Christopher within a few minutes of leaving a message late one afternoon, discussed the issue which was a leaking valve on our hot water cylinder, we sent photos of the leaking valve to Christopher and he promptly provided an estimate early the following morning. The part was ordered and the work was carried out the following day. The plumber, Tom, arrived on time, was very polite and tidy and he fitted the replacement valve efficiently. We are very pleased with the service provided by Christopher Plumbing and will use them again. (Reviewed November 2023)
I have used Christopher Plumbing for years. They always answer the phone, arrive on time and work quickly and efficiently. Very professional. (Reviewed October 2023)
I can highly recommend Christopher Plumbing Services as they are very professional, providing excellent customer service, a high level of workmanship at reasonable prices. They have fixed multiple problems in my bath and shower rooms. What's more, they arrive at the agreed date and time which is a very rare quality in this business.
(Reviewed July 2023)
It's the second time I have called on Christopher Plumbing, and on neither occasion have I been disappointed with the level and quality of service. Always efficient and always in contact. I will use them again if needed. (Reviewed June 2023)
Prompt and efficient service (Reviewed June 2023)
Excellent service and communication. (Reviewed June 2023)
Staff excellent clean, tidy and efficient personnel. Slight problem with the parts used as the first person who came ordered parts and when the fitter arrived one was wrong but sorted out in no time. (Reviewed June 2023)
Very efficient (Reviewed June 2023)
This is the second time we used them and as before the service was amazing. Nick was friendly efficient the work was completed quickly and competently and everything left clean and tidy. Have already recommended them to a few friends and will continue to do so. (Reviewed June 2023)
We are new to the area and needed to find a plumber we could trust just from an internet search. My choice was based on the quality of their initial response and value for money. I was very impressed with all aspects of the transaction, they provided a fair quote and were able to come sooner than I had expected. The engineer was on time, friendly and professional and carried out the repair swiftly within the quoted time.
He tidied up afterwards and I would definitely use him again. Good tradesmen that respond and do what they say they will do are rare to find but we found one!
(Reviewed June 2023)
I cannot recommend Christopher enough! After spending hours the previous evening trying to get pressure back in the boiler myself, watching tutorials online, I conceded that I'd need to call someone out in the morning. I found Christopher online and got a call back within 30 minutes. Rather than coming straight out, he first checked that it wasn't something he could talk me through on the phone. Within 5 minutes or less, I'd fixed it myself, free of charge! Next time I won't hesitate to contact Christopher first, knowing that I will get honest and helpful advice! (Reviewed May 2023)
My boiler had stopped working and on phoning Christopher Plumbing an answer was received straight away and an appointment was made to investigate the problem the same day. Martin phoned in advance to let me know he could come earlier than booked which suited me and the problem was found and fixed that day. I have used this company several times and am very impressed with their service and would thoroughly recommend them. (Reviewed May 2023)
Annual service due on the boiler 2 weeks ago which they installed in 2021. The GasSafe engineers are always prompt, knowlegeable, tidy and personable and the boss/owner is also very helpful too! Reliable service - no hesitation whatsoever in recommending! (Reviewed May 2023)
Repeat customer here and very happy once again: easy and polite customer service, arrived on time, ensured no surprises, work completed quickly and professionally. (Reviewed May 2023)
Fast, efficient, polite and value for money (Reviewed May 2023)
Poor workmanship and jumped up extra cost failing to return to fix problem
Christopher Plumbing Response:
Work Completed 25/10/2022
Customer accepted our detailed estimate. He requested extra work after we had started and instructed us to proceed when issues were brought to his attention, ie extra plumbing, pipe-work and boxing, larger tiled area over crooked walls/twisted window frame (he supplied non-matching, poor quality tiles). Customer monitored work as it progressed and authorised us to proceed each day. He declined the final invoice due to minor cosmetic issues. We were confident in our work but offered a generous financial goodwill gesture. This would easily enable the customer to pay his preferred installer to rectify the work to his complete satisfaction. We also encouraged him to contact Trading Standards; he did not do so until we pursued court action for the outstanding debt and he then accepted our offer of goodwill. (Reviewed May 2023)
Really good service and a clear quote for what was needed. The technician arrived on time and was very thorough and the shower works like a dream! (Reviewed April 2023)
First class. Friendly, attentive, professional and knowledgeable. Reliability and punctuality are essential with plumbing matters. Christopher always deliver. Good guys! (Reviewed April 2023)
Christopherâs plumbing carried out some minor and major works on our house throughout January, February and March. All engineers that visited were professional and efficient, pricing was transparent and we would definitely look to use this company again. (Reviewed April 2023)
We were really delighted by the work that Mike completed.
He did the boiler installation and all other work to such a high standard, was very polite, respectful of our home and did a great job tidying up.
We would have no hesitation in recommending Christopher Plumbing Services. (Reviewed March 2023)
My bathroom toilet wouldn't stop flushing. This has been a recurrent issue with this make of cistern, which is set in built-in furniture. Alex the plumbing engineer assessed the situation and suggested removing this cistern and replacing with a different brand of fitting that would be easier to service and repair in future. Christopher emailed the estimate for the work the same day and Alex was back a few days later to complete the work. This company do exactly what they say....always answer the phone, arrive on time and usually get someone out same day or within a day or two. I have used them for all my plumbing needs for three or four years now and am happy to recommend them. (Reviewed December 2022)
Boiler installed November 2020, was serviced Nov 2021 and in Nov 2022.. On each occasion the work was carried by experienced gas engineers in an efficient and timely manner. I can confidently recommend the service offered. (Reviewed December 2022)
Rang up in a panic as our combi-boiler had stopped working and we have a 5 day old baby needing the heating to be on! We were initially offered a same day appt but then Christopher talked me through a simple process over the phone which sorted the water pressure out and the boiler came back to life instantly. Christopher very kindly didn't charge us for this phone service. We've now booked Christopher to come and service the boiler and very much recommend anyone needing a plumber to contact Christopher. Nb. Last year we also called Christopher out to fix a leak - he was able to come out to see us quickly, arrived at the arranged time, and did good quality work - we've had no leaks since! (Reviewed October 2022)
Perfect - First class efficient service - as always.
My heating/hot water Switchmaster 400 programmer was broken. The unit is totally obsolete and a replacement unit was therefore unobtainable. Christopher Plumbing, however, were able to identify and install a modern alternative, I am delighted. The unit supplied is better than the original one.
Christopher Plumbing arrived slightly earlier than the appointed time, The engineer brought the replacement unit with him and, despite considerable alterations being required to the wiring, was able to complete the work in good time.
Not only did Christopher Plumbing install and test the new programmer, but they showed me exactly how it worked and even took the trouble to set the on / off times to my requirements.
Thoroughly recommended. (Reviewed September 2022)
Friendly, knowledgable, reliable and clean. Good work guys! (Reviewed August 2022)
Kitchen mixer tap dripping badly and lack of flow from cold tap in ground floor shower room.
Easy to contact. Appointment booked, confirmed by text and arrived online.
Have used Christopher Plumbing for a number of years for various jobs and will continue to do so as they are reliable and professional. (Reviewed August 2022)
I've used Christopher Plumbing for a number of years for gas boiler servicing, repair and the issue of Safety Certificates. The last visit was to fix a non-functioning radiator. Service has always been efficient and on time. Personnel are always courteous, friendly and informative and a pleasure to work with. I would wholeheartedly recommend this company. (Reviewed August 2022)
I would always use Christopher Plumbing Services as my first port of call. They are efficient, professional, very tidy on site and do an excellent job. Specifically beyond the great service from opening phone call to end, they take the time to 'add value' by explaining issues / offering advice and generally ensuring complete satisfaction. Its the latter that really sets them apart and ensures my repeat business. Highly recommended. (Reviewed July 2022)
Christopher Plumbing Services Ltd recently upgraded the shower doors in our downstairs bathroom, replaced our downstairs toilet, fitted a soft-close seat on the upstairs toilet and fixed a leaky tap. The standard of service was nothing short of outstanding. Affordable, professional, courteous, neat, clean and reliable, this company ticks all of boxes. We will definitely be using them again. And their business slogan -- We always answer the phone! -- is no lie. Highly recommended. (Reviewed June 2022)
Efficient, polite, clean, helpful (Reviewed June 2022)
Always happy with the service (Reviewed June 2022)
Absolutely fantastic service. Very competent in what they do but with the added bonus of being skilled at communication and building rapport with customers which is a trait we've found lacking in other traders. Our new bathroom is perfect and we have no hesitation in recommending them.
Thank you Boss-man Chris, Brian, Alex and Office-lady Chloe, you're all fab. (Reviewed May 2022)
We now always use Christopher Plumbing. We discovered a slowly dripping radiator valve so emailed to ask if they could repair in due course, saying not urgent. Phoned us within 5 minutes and booked a next day repair. Very professional plumber quickly repaired. (Reviewed April 2022)
Christopher Plumbing Services Ltd installed a new boiler for me. They were helpful, reliable and did a first class job. I would highly recommend them. (Reviewed March 2022)
Everything about having the work done was easy, from the first phone call to selecting the fittings, accepting the estimate, arranging the appointment and making payment. Everyone was pleasant, honest, efficient and professional. Brian the plumber arrived promptly,and quickly and quietly completed the job, overcoming some problems on the way. I am very happy to recommend Christopher Plumbing, and I will call them when I need other work done. They always do answer the phone! (Reviewed March 2022)
Booking was easy, I was asked to photograph the part of the toilet flush required, agreed the estimated cost and was given an appointment two days hence. On the day the plumber rang to say he was running ahead of time and asked if he could come early which was good. He came with all necessary equipment including bucket, his own towel which was impressive. He showed me the the faulty part before fitting the new one and explained the two ways in which the flush could be used and had cleared up any mess made before leaving. I will certainly call this firm again and would recommend them as pleasant and efficient plumbers. (Reviewed March 2022)
True to their word, this company really do answer the phone every time you ring. The service is attentive, friendly, very personable and I was accommodated very promptly indeed. The plumber changed my bathroom radiator and tightened up something in the bath, costing me £130 less than another plumber wanted. The radiator works beautifully. I was pleased with the timely manner in which everything was done. This is a professional, reputable company who really care about their customers. (Reviewed February 2022)
Excellent service, prompt friendly and very knowledgeable.
(Reviewed February 2022)
Have used Christopher twice and have been extremely pleased with his company. He got me to try various things in case it could be solved by me and diagnosed the fault by asking for photos. Alex then solved problems with great efficiency. I would definitely recommend this company to my family and friends because of the high level of customer service. (Reviewed January 2022)
Gas boiler annual service. Good job done competent fitter, happy to have him in our home. Arrived in time and left all clean and tidy. Perhaps expensive but happy to have him back next year. (Reviewed December 2021)
The company that provides 24hr call out for my heating system had let me down. I contacted Christopher Plumbing Services, who had previously serviced the system, and they originally said they could not come until the following week. But actually they came to check the system on the Tuesday following the weekend when the system started to give problems and having identified the fault came back on the Thursday to fix it - which necessitated replacing the three-way valve for the heating system.
Excellent service in keeping you informed of what was happening and in identifying and fixing the problem. And also in going the extra mile to get the work done as quickly as possible. (Reviewed December 2021)
Over and above the expected level of service as Christopher provided out of hours help to ensure we had heat over the weekend at no extra cost.
I feel very safe having the firm as my regular service engineers. (Reviewed November 2021)
Pleased with estimate given for works to be completed. Good value for money. The engineer worked quickly and efficiently, and the customer service was excellent. (Reviewed November 2021)
Have used twice, once to fix a leaking toilet and once to fix radiators that were not heating up. Both times the service provided has been excellent. Kept informed at all times as to work being undertaken and a very clear invoice on completion. Would definitely recommend. (Reviewed November 2021)
Christopher Plumbing replaced our bathroom suite and fixed our hot water heater. Carried out the work to a very high standard and the plumbers were friendly and very helpful. Would strongly recommend. (Reviewed October 2021)
We have used Christopher Plumbing a few times over the last couple of years and Chris and the team are a breath of fresh air - they answer the phone promptly and the team are always on time. Chris is keen to understand our needs and provides sound advice up front. He has kept us informed of any changes to the work or visit, looking to get an engineer out as soon as possible to get the work completed. (Reviewed October 2021)
EXCELLENT (Reviewed October 2021)
Change hot water cylinder. Plumber arrived on time Change cylinder and pipes. Made sure new one was working correctly. Bill came in well under the original quote. Very pleased with work carried out and the price charged. I have already recommended them to my son who has had work done by this company. I will use them again. Would highly recommend their services. Plumber was also polite and helpful. (Reviewed October 2021)
As a consumer you're always uncertain when using an unknown company for such services. But you have been the perfect example of the service you hope to get. Honest, professional and not charging the earth! I would totally recommend you to anyone. (Reviewed September 2021)
We thought we were going to spend the bank holiday weekend tortured by a seriously dripping tap. What a great job Christopher Plumbing Services did. Brilliantly prompt response. Alex was very professional and efficient. Delighted with great service and excellent value. Thoroughly recommend. (Reviewed April 2021)
Very good service (Reviewed April 2021)
Very easy and helpful to deal with. My problem was solved quickly and satisfactorily. (Reviewed March 2021)
Best plumbing service I have ever used! Contacted by phone and answered straight away. Really helpful on the phone and gave me initial advice on what to do with a blocked kitchen sink. Arranged for a plumber to come out and fix it when I couldn't do it myself. Alex arrived on time and was really polite and friendly. Cleared the blocked pipe and fixed the leak in hardly any time at all. Wore a mask the whole time so Covid safe. I wouldn't hesitate to recommend this company, I use them for anything plumbing or boiler related. They are friendly and punctual and always seem to go above and beyond to get things sorted in the most effective way possible for the customer. (Reviewed February 2021)
Great service, friendly and professional.
Offered a virtual plumbing service, talked me through the issue and helped me fix it myself.
Learnt a new skill and get my issue fixed. (Reviewed January 2021)
Splendid Job, completed to programme, cost well within Quotation. (Reviewed December 2020)
I was kept advised of the arrival time of the Plumber. He was on time - came with all the materials needed (I had provided a photo of the Cistern) and completed the work promptly. He was a very pleasant chap and ensured I was happy with the work before he left. I am already booked for a further job. (Reviewed December 2020)
Very good service and highly recommend. Prompt email reply, reliable quote and booked appointment for a few days time. Plumber arrived on time, knowledgeable, courteous and did great job fitting a new kitchen tap for us. Many thanks. (Reviewed December 2020)
Delighted with the small upgrade in my little bathroom, wonderful service (Reviewed June 2020)