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Overall Customer Rating
Chippenham Motor Company
Bumpers Farm Industrial Estate
N/A miles from your postcode
Car Sales / Servicing
MOTs, Tyres & Exhausts
Based on 21 reviews
I purchased a brand new Citroen that within 2 days developed what Chippenham Motor Company told me was "a known fault" and that I had done nothing wrong. Despite knowing it was a known fault and not informing me of this before I purchased the car or rectifying the fault before selling it to me, when I asked for a refund, under the Consumer Rights Act, as the car was not as described or fit for purpose, this was refused. Chippenham Motor Company have offered to take my car in part exchange for another Chippenham Motor Company car, however they were going to offer me less for the part exchange than I paid only 3 weeks ago. In my opinion this company puts sales and profits before customer service and I wouldn't use this company again. (Reviewed January 2020)
Excellent service from start to finish. Matthew Cox customer service best in Chippenham (Reviewed July 2019)
Millie was very friendly and professional (Reviewed March 2019)
Very nice, always happy to help with any questions that I had and tried their best to do everything they could for me (Reviewed March 2019)
Helpful and service with a smile from KIA in Chippenham (Reviewed March 2019)
Fantastic service from Millie. Got exactly what I wanted for a great price. I would fully recommend Chippenham Motor Company (Reviewed March 2019)
Excellent customer service. (Reviewed March 2019)
Excellent polite customer service. (Reviewed March 2019)
The Chippenham site was absolutely first class - I needed to buy a car quickly to replace a company car and they sorted a lovely car which was a perfect price, in four days !! Despite there being snow that week. Excellent customer service, great guys, 100% totally recommend. Thank you !! (Reviewed February 2019)
I was very satisfied with the service I received. Gary King picked me up twice from the train station as I didn't have my own vehicle at the time and advised me on the purchase very well. I knew what I car and model I was after so that made things easier. (Reviewed February 2019)
Sales experience was good. The sales person was friendly and there was no pressure. I discovered some issues after buying the car and there were no rear mats. Ford dont provide rear car mats, but this was resolved as a goodwill gesture by the garage. (Reviewed January 2019)
I've now bought two cars from Chippenham Motor Company and been impressed both times by the sales staff who have been friendly. (Reviewed January 2019)
So far so good! The salesperson was lovely. Haven't had any trouble with the car so far, but it is very new! Happy to recommend CMC to others (Reviewed January 2019)
I've used this firm for car purchases and servicing. My most recent service was carried out promptly; good service. I've bought two cars from this dealer and there was an issue with the first purchase, but the garage did all in their power to rectify it. Happy enough to buy a second car from them!
(Reviewed January 2019)
Happy with the car, no problems since. The sales person was helpful. (Reviewed January 2019)
Really helpful in the garage; no pressure and my car is perfect! Thank you (Reviewed January 2019)
Friendly garage, very good sales team. Would recommend & use again (Reviewed January 2019)
our sales advisor Ian was a very pleasant guy to deal with and did his job professionally so all good, there were a couple of slight hiccups along the way but that was down to the finance company and not the car showroom, all in all, a good experience (Reviewed January 2019)
I purchased my new car from the used car team at Chippenham motor company,
The level of service I received was outstanding and faultless.
From the moment I spoke to Gary on the phone to shaking his hand upon completion of the sale I couldnât have been happier, I spoke with other members of the sales team during my time there and they are all a friendly welcoming team, dispelling any misconception about car salesmen, if only every dealership was this committed to helping their customers.
Anyone looking for their next car will not be disappointed.
Everything was explained in a clear manner during finalising of paperwork.
My only regret is now the sale is complete I donât get to enjoy the welcoming friendly environment
10/10 across the board
Would come back again for my next car (Reviewed January 2019)