We had a bathroom ripped out and refitted as a walk in shower room. The service right from the first phone call was spot on. estimate came in pleasantly below other quotes.
Works were done on time, the three chaps were polite and pleasant and got on with everything, all works tested, everything cleaned and tidied before they left.
In these difficult times We felt totally comfortable with the lads in our home :-)

We would not hesitate to recommend Care and Repair to anyone. (Reviewed November 2021)

From the very first enquiry call I made to the office i was made to feel valued. Everything they informed that would happen did happen within the timescale stated, all the paperwork was easy to understand. We received a call to inform us when the work was going to be carried. The fitter arrived on the day ahead of the schedule, was very polite and professional and engaged with Mum to ensure he got the right heights for the rails to suit her. Carried out a professional job and left everything tidy, excellent service, thank you (Reviewed June 2021)

Arrived on time. Very quick and efficient. (Reviewed May 2021)

From the first call to Care & Repair my request was accepted, a date the work would be carried out, and the visit to carry out the work. Very professional, experienced and polite personnel I cannot thank them enough. Will definitely recommend the company and will certainly be using them again. (Reviewed April 2021)

Security lights and supply and fit gate. (Reviewed January 2021)

Very good thorough work. Good communication with staff. (Reviewed December 2020)

We were so impressed with their hard work and meticulous care, as well as their friendly and helpful demeanour, and are delighted with the results, which will make things so much easier for us. (Reviewed November 2020)

Very good, workmanship, work completed on time and area left clean and tidy. Would recommend company. (Reviewed November 2020)

Replaced rotten skirting board in ensuite. (Reviewed November 2020)

Shelves in bedroom. Sort out thersholds new lock on door in conservatory. 2 handrails in garden and some decking. (Reviewed November 2020)

Simply excellent. (Reviewed November 2020)

Polite and professional worker. All Covid PPE and Footware used. All old materials and new packaging take away. Excellent service - Highly recommended. (Reviewed November 2020)

Very good. (Reviewed November 2020)

Oustanding service on all work. Lovely workmen always on time and reliable. (Reviewed November 2020)

Dripping shower in bathroom - replaced counter unit as it was worn. V. Good. (Reviewed November 2020)

Superb! The gentleman Isra who visited to survey and then carry out the work was excellent in all respects. One criticism of the office is that they are slow to get back to you (Reviewed November 2020)

New Lightbulbs
New Glass Panes in conservatory (Reviewed November 2020)

Excellent Service! (Reviewed November 2020)

He only had to remove hinges from on flap toilet seat to another 5 minutes. (Reviewed October 2020)

Very good. (Reviewed March 2020)

Safety rails fitted in shower. (Reviewed February 2020)

2 grab handles fitted around bath. (Reviewed February 2020)

Remocal of an internal door and make good. (Reviewed February 2020)

Remocal of an internal door and make good. (Reviewed February 2020)

Supplying and fitting mopstick handrail. (Reviewed February 2020)

Very polite, tidy and professional service. No complaints about timing or work completed. (Reviewed February 2020)

Very tidy workmen and a good job well done. (Reviewed February 2020)

I have always been satisfied with the work and consideration given by you and your work people. (Reviewed February 2020)

Professional, competent, efficient, friendly, felt totally comfortable having Wayne and his assistant in the house. (Reviewed February 2020)

Appointment kept to polite service might from the 1st phone call, no complaints. Thank you. (Reviewed December 2019)

Excellent next day service for leaking tap. Water and money saved. Thank you. (Reviewed December 2019)

Back door repair. (Reviewed December 2019)

Excellent friendly service. Door still sticking at times, may settle down. (Reviewed December 2019)

Great work, great workmen. (Reviewed November 2019)

Very good, Isha was a very polite and friendly chap. I can now shower safely. Thank you. (Reviewed November 2019)

I had radiator foils fitted - light bulbs. The repair chap was polite and helpful. (Reviewed November 2019)

Thank you so much for doing this rail for us, as now my husband and friends can get up and down the steps. (Reviewed November 2019)

Replacement of light and sockets. (Reviewed November 2019)

Really pleased with job & have recommended to various friends, family after checking work done. Were very impressed as I am. (Reviewed October 2019)

Replace outside pipe to garden tap. Long wait for appointment (Reviewed October 2019)

Repair to drainage. Remove and relay new floor covering in wet room (Reviewed October 2019)

Excellent (Reviewed October 2019)

Installation of grab rails (Reviewed October 2019)

Excellent service provided by a lovely well mannered young man called Danny. As an elderly disabled person I was most impressed. Thank you! (Reviewed October 2019)

One cannot express more complimentary, than the work carried out by Care & Repair. Excellent manor and courteous in carrying out their duty. We were overwhelmed, to say the least. job well done! (Reviewed October 2019)

Lift & relay patio slabs (Reviewed September 2019)

The man walked off with my watering can. I want it back (Reviewed September 2019)

Fitting shower grab rails (Reviewed September 2019)

Satisfied (Reviewed August 2019)

Very good advice and service (Reviewed August 2019)

Repair front step (Reviewed August 2019)

Quite good, but expensive (Reviewed August 2019)

Brilliant service & very polite, friendly man who carried out the work (Reviewed August 2019)

Completely satisfied. the gentleman who fitted the rail was pleasant & polite (Reviewed August 2019)

Had seat 7 grab rail fitted in shower. 5 grab rails fitted extremy to house. (Reviewed July 2019)

The service received was very friendly an helpful (Reviewed July 2019)

Peace of mind with confidence (Reviewed July 2019)

Wonderful, thrilled with all the work done! Stunning! Such a nice man! (Reviewed July 2019)

Good prompt service (Reviewed July 2019)

Exchanged my own purchased water filter in kitchen. Took at the most 5 minutes. Was charged £36! (Reviewed July 2019)

Fixed plug hole chains to sinks and put on two lampshades which were too stiff for us to move (Reviewed July 2019)

Very good (Reviewed June 2019)

Service was excellent but I could have purchased the seat for £27 instead of your £60 cost (Reviewed June 2019)

Electrical services. putting in sockets in kitchen rewiring so doesn't blow. Fixing light in dining room (Reviewed June 2019)

Fast, skilful service. Expertly done - no mess. Thankyou (Reviewed May 2019)

Fast, skilful service. Expertly done - no mess. Thankyou (Reviewed May 2019)

New fence & remove rubble & old fence (Reviewed May 2019)

Very good & excellent service (Reviewed May 2019)

The carpenter, Izra, was very friendly and efficient (Reviewed May 2019)

Good (Reviewed May 2019)

We had a broken lock on our front door and the person who fixed it was polite, friendly and very tidy (Reviewed May 2019)

This was carried out efficiently and with courtesy (Reviewed May 2019)

I had a brass slide bolt fitted on my bathroom door, the previous one having been rendered ineffective. I have nothing but praise for the service I received from care & repair Northamptonshire Ltd (Reviewed April 2019)

Stopped tap dripping (Reviewed April 2019)

First time I've used your service. First class service. Will use again (Reviewed March 2019)

Service was excellent! (Reviewed March 2019)

Easing door opening and easing locks. Both now very easy to use (Reviewed March 2019)

Fitted toilet seat and kitchen window blind (Reviewed March 2019)

I am very pleased with the work you did (Reviewed January 2019)

Repair of shed roof & garden work - cutting back of trees & bushes. The workmen were helpful & marvellous. Really lovely :)
(Reviewed January 2019)

Repair to light fitting. repair to tap in kitchen (Reviewed December 2018)

Galvanised rail at my patio door (Reviewed December 2018)

Apart from having to chase for a date. I have no issues with the service I received (Reviewed December 2018)

Cold tap in kitchen was dripping continuously. Plumber attended and was able to fit new washers to both taps. All done speedily & efficiently by a friendly young man. (Reviewed December 2018)

Excellent (Reviewed December 2018)

The plumber named Fray was very good, the others average. Their boss Dave sounds completely useless.

Business Reply: We do pride ourselves on the work that we complete and unfortunately there were a number of delays experienced by the client. The majority of the work was completed within the first two weeks on site however it has took a further 3 weeks to complete some of the outstanding snags due to current workload. Having spoken to the client he is now happy with the work completed and we have sincerely apologised for any inconvenience caused. (Reviewed November 2018)

The electrician arrived on time and yet is informed at every stage of the work he was carrying out. Very satisfied with the service at concept (office enquiry) and throughout (Reviewed November 2018)

Bottom of stairs grab rail outdoors galvanised hand rail. Both on different days, both done satisfactory. (Reviewed November 2018)

I am highly delighted with the work done, and would recommend Care & Repair to anyone (Reviewed November 2018)

Very thorough. did a good job. Thankyou (Reviewed November 2018)

Repaired taps (Reviewed October 2018)

Quality/value v good. However customer service slow. (Reviewed October 2018)

Good (Reviewed October 2018)

Took far too long to do the work (Reviewed October 2018)

From 1st ringing and asking for help - the service was good and the gentleman that came to do the job was very polite. Job well done (Reviewed October 2018)

Supply & fit carbon monoxide alarm (Reviewed October 2018)

Very good workmanship (Reviewed September 2018)

Tap outside front (Reviewed September 2018)

Everything was carried out very professionally with consideration for my specific disability. The staff were caring & helpful (Reviewed September 2018)

Built 2 extra steps at the front of the house for safety (Reviewed September 2018)

Very good service. very pleased with work completed (Reviewed September 2018)

Prepared plans and constructed a ramp to enable this disabled person to access garden (Reviewed September 2018)

Everything carried out very professionally with consideration for my specific disability. The staff were caring & helpful (Reviewed September 2018)

Faulty at first but corrected (Reviewed September 2018)

Very obliging cheerful, put up security lights for me. (Paul) (Reviewed September 2018)

Supply and fit dawn to dusk light (Reviewed September 2018)

supplied & fitted outside tap (Reviewed September 2018)

Toilet faulty - syphon replaced (Reviewed September 2018)

Resealed the bath (Reviewed September 2018)

The work needed to be completed within a specific time and although this was difficult, it was so. I am very happy! (Reviewed August 2018)

Arranging an appointment was straightforward / prompt / polite. The fitter was lovely, hung the door perfectly! Thank you. (Reviewed July 2018)

Replace bulb on strip light. (Reviewed July 2018)

Leaking elbow joint on pipe from condensate pump to soil stack. Replaced. (Reviewed July 2018)

Brilliant service, I was especially pleased to be able to hang my curtains up finally! (Reviewed July 2018)

First Class (Reviewed July 2018)

New kitchen lights, doorstep, kitchen taps. Excellent service by efficient workmen. (Reviewed July 2018)

Really good, very polite customer services, and the workers are excellent and very clean. (Reviewed June 2018)

The service I received was excellent. The plasterer was very pleasant and did a very good job. No mess to clear up on completed job. Thank you. (Reviewed June 2018)

Wonderful service workman was very polite, efficient and left everywhere tidy. Would highly recommend care & repair. (Reviewed June 2018)

Repair/replacement to our bathroom light. Very good and prompt service, the electrician arrived next day. (Reviewed June 2018)

A very pleasant gentleman put up a grab rail in my porch exactly where I need it. (Reviewed June 2018)

Okay
Guys were quick and efficient (Reviewed May 2018)

Installation of wireless door video unit (Reviewed May 2018)

V. Good (Reviewed May 2018)

Bathroom cabinet removed and refitted in another room. Folding door fitted. (Reviewed May 2018)

Fitting small pine corner shelf and a plate rack in the kitchen. (Reviewed April 2018)

First class.
No mess to clean up. (Reviewed April 2018)

Work as always carried out beautifully - very satisfactory. Getting a quote and a date was more difficult. Promise to return call - didn't happen. (Reviewed April 2018)

As always a good and efficient service (Reviewed April 2018)

Excellent work, so pleased with additional stair rail. Polite and caring work man. Stairs left clean and tidy. (Reviewed April 2018)

Office side is a shambles, telephone instructions never followed through. The workshop prompt and installation is second to none. Been a customer for a few years, learned to suffer poor admin.

Trader response
We are disappointed to hear that some elements of our service have not met your expectations. We strive to deliver a great all round service so would be very keen to discuss the issues you have experienced in more detail. If you would like to contact the office and leave your details, the Office Manager would be more than happy to listen to your views on how we can improve our customer experience.

(Reviewed March 2018)

Professional in approach, good quote presentation. Quality of works good and satisfactory. (Reviewed March 2018)

Supplied and assembled shower seat (Reviewed March 2018)

Additional bannister rail. Brilliant job loos as if it has always been there (Reviewed March 2018)

Replace bath with shower as per quote 20.12.17 (Reviewed March 2018)

Conservatory roof needed a little TLC. Was well pleased with service, thank you (Reviewed March 2018)

From our first phone call, until the work was finished, excellent. (Reviewed February 2018)

Replaced a new bulb in my bathroom fitting. (Reviewed February 2018)

Coping stones put back on wall. (Reviewed February 2018)

I was very pleased and the worker a great help, full of suggestions. (Reviewed February 2018)

Fit new toilet (Reviewed February 2018)

First class service from a very dedicated workman. We would have no hesitation about using him again. (Reviewed February 2018)

I have nothing but praise for Care and Repair Northamptonshire Ltd. Their service is excellent & their workmen honest & helpful. (Reviewed February 2018)

Electrical and practical work during his time on site, he made sure we had safety devices operational. (Reviewed January 2018)

Excellent service from very competent and considerate tradesmen. (Reviewed January 2018)

Very, Very good. Will use your services again. (Reviewed December 2017)

1) Fitting of outdoor lights
2) Outdoor electrical socket (Reviewed December 2017)

Repaired grout in kitchen and bathroom. (Reviewed December 2017)

Weeding + shrub cutting. Latter could be cut lower. (Reviewed December 2017)

Very polite and helpful on both visits - so happy to have rails to hold on to, especially on frosty mornings. (Reviewed December 2017)

Supply & fit a shower. Rob was excellent, he kept me informed every step of the way, would definitely recommend. (Reviewed December 2017)

I found the gentleman very considerate and thoughtful, he did the job quickly and he went out of his way to do another job to make things easy for me. (Reviewed November 2017)

Satisfactory (Reviewed November 2017)

Adaptions for disabled living - supply and fixing of second hand rails to stairs. Rehang cloakroom door for easier access. (Reviewed November 2017)

Excellent, as always. On time, positive, cheerful, diligent, tidy. (Reviewed November 2017)

Cutting down shrubs (Reviewed November 2017)

Replacement parts to wet room shower (Reviewed November 2017)

The gentleman was very kind, polite, caring and considerate. I am disabled with medical complications. I have arranged three other jobs with Care and Repair now. (Reviewed November 2017)

Excellent professional service, good quality workmanship (Reviewed November 2017)

An electrician replaced an electrical socket for me recently. I find the people who work for this firm excellent and helpful. (Reviewed November 2017)

Done electric wires and sockets. Well mannered. Clean up. Would have you again. (Reviewed November 2017)

Was very good neat and tidy the worker was excellent. (Reviewed October 2017)

Plumbing (fix toilet) (Reviewed October 2017)

Fitting my new kitchen sink, and new tap, all fitted beautifully (Reviewed October 2017)

Spyhole fitted in front door. (Reviewed October 2017)

Installation of grab rails in shower. (Reviewed October 2017)

Window made safe after burglary, by a very pleasant gentleman who was very efficient. (Reviewed October 2017)

Very polite and job well done. I would have them again. (Reviewed October 2017)

Gardening service. Very efficient and trusting I felt satisfied and safe. Very essential service for people like who cannot manage . (Reviewed September 2017)

Care and Repair have helped me on many occasions - the last being to replace damaged timber and fascia on my garage roof and fit an 8ft wooden pole by my rose trellis. (Reviewed September 2017)

Very good. Very pleased with modular ramp. (Reviewed September 2017)

Cleaned our guttering and removed moss from lower section of roof. Repaired part guttering (Reviewed September 2017)

Quick response, plummer arrived on time, good repair and good outcome. (Reviewed August 2017)

Plumbing work. Fitting new taps and valves. (Reviewed August 2017)

Excellent service with booking appointment and the gardener that came. Well done (Reviewed July 2017)

Great care taken to adapt work to my physical needs. (Reviewed July 2017)

Gardening (Reviewed July 2017)

I was told the hourly rate was £36 per hour. The electrician took approx. 15 mins to do the job and I received a bill for £60.60.
The company replied: This job was completed after a pre agreed quote had been accepted by the client . On this occasion the work was much simpler than anticipated and therefore took considerably less time so as a good will gesture we have refunded the client the difference. (Reviewed July 2017)

The chap carrying out the work was polite and left the place clean and tidy (Reviewed July 2017)

Made a good job of the trellis. We feel safer living here now - thank you. (Reviewed July 2017)

Gardening excellent (Reviewed July 2017)

Fitting new tap in kitchen. (Reviewed July 2017)

Very good (Reviewed July 2017)

Very good (Reviewed July 2017)

Worked hard all day (except for a couple of tea breaks) on a very hot day. Cleared up the mess and were happy and cheer full (Reviewed July 2017)

Supply grab rail and key safe. (Reviewed June 2017)

Fitted my shelf, screws etc. Was told cost would be £30 1st hour, no mention of VAT, handyman told me about VAT, I got bill for £45 for about 40 mins work.
Company response: We are sorry the customer received a bill which was higher than expected. The work took longer than we originally estimated which is why the customer received a higher bill. We have been in contact with the customer to explain this and have reached a satisfactory outcome. (Reviewed June 2017)

Help with digging and putting in summer plants - the helper was very kind and hard working. (Reviewed June 2017)

Excellent service, efficient, friendly and reasonably priced. (Reviewed June 2017)

Excellent (Reviewed June 2017)

Very good and expert service, quickly done and excellent manners. (Reviewed June 2017)

Good service, quick, easy. (Reviewed June 2017)

Excellent (Reviewed June 2017)

Excellent (Reviewed June 2017)

Very helpful and considerate. Excellent. (Reviewed May 2017)

First class as always (Reviewed May 2017)

Timber treating summer house garden shed and hand rail. (Reviewed May 2017)

2 x smoke alarms fitted. (Reviewed May 2017)

I was upset with how the garden was left. Very badly done, did not complete as asked.

The company responded: We apologise that on this occasion we did not meet the clients expectations and have given a full refund. Our gardening service is aimed at basic garden maintenance i.e. mowing, weeding and general tidying. Our technicians are general all round trades people as opposed to skilled horticultural specialists and going forward we will clarify the clients requirements upon enquiry. (Reviewed May 2017)

Fantastic customer service superb will use again for sure. (Reviewed May 2017)

Gardening (Reviewed May 2017)

Very good service. Job done on time and very neatly. Second time we have used Care & Repair - excellent both times. (Reviewed May 2017)

It is helping me so much. The man worked so hard to get everything done. Thank you (Reviewed May 2017)

Cooker and switch plate fitted. (Reviewed May 2017)

Repair to door lock (Reviewed May 2017)

It could not have been better. (Reviewed May 2017)

Service was very good the guys were polite and helpful and staff on phone very good. Pleased with all work done. Thank you (Reviewed April 2017)

Very exacting excellent service, very professional. (Reviewed April 2017)

Very quick and efficient (Reviewed April 2017)

Always a good service kind gentleman and good job done. Many thanks (Reviewed April 2017)

The replacement of one wooden panel of fencing in my back garden. (Reviewed April 2017)

Very good will use them again. (Reviewed April 2017)

First class electrician. (Reviewed April 2017)

Advice and supply and fixing of handrails on stairs. (Reviewed April 2017)

Excellent service and a very reasonable affordable price to have 2 x fence panels replaced. Will use service again. (Reviewed April 2017)

All kinds and the same guy, he was thorough he did me a new door and lock and loo seat. Would recommend and good prices. (Reviewed April 2017)

Appointments changed, delays or cancelled several times. Wrong materials ordered. Warped wood fitted and told by carpenter this is 'standard'.

The company responded:
This feedback relates to a job completed in June 2016. There were a few issues on this job with incorrect materials being ordered which did mean there was a number of changed and re-scheduled appointments. We apologise for the inconvenience this caused and we did re-visit in November free of charge to rectify the concern the client highlighted to us with regards to repairs required on the fascia. (Reviewed April 2017)

Plumbing, carpentry and electrical work "excellent service throughout" (Reviewed March 2017)

As always excellent your workers best. Don't loose them. (Reviewed March 2017)

Good (Reviewed March 2017)

The service was very good from ringing them to having it done, was very quick. Well done. (Reviewed March 2017)

Very pleased indeed (Reviewed March 2017)

Excellent (Reviewed March 2017)

The service was excellent and a good clean workman.
100% Success (Reviewed March 2017)

The job done was very good, they did it in good time and were very pleasant chaps. (Reviewed February 2017)

I have a high regard for the service you supply and all your workers are polite and efficient. (Reviewed February 2017)

Very good. Very helpful, very polite, Happy Chappy. (Reviewed February 2017)

Initial visit very fast after phone call. Always on time job completed very satisfactorily. Everyone always polite and friendly - but always professional (Reviewed February 2017)

We are happy with service we received. (Reviewed February 2017)

Efficient polite workmanship at a fair price (Reviewed February 2017)

Supply and fit new pipes under kitchen sink (Reviewed February 2017)

Keysafe was fitted to outside of property. Work carried out promptly and with care. Instructions as to how to operate were clearly given. (Reviewed February 2017)

Fitting bath rail (Reviewed February 2017)

Fixing curtain rail (Reviewed February 2017)

Installation of grab rails. Handrails in WC and lobby, removing wc door and fitting a window restrictor. (Reviewed February 2017)

I am very pleased with service, and to know I am getting good value as a pensioner. (Reviewed February 2017)

The porch canopy is fine. The shed roof is as wet as it was before the men re-felted it. At least one part is as wet as my damp-metre will show. I leave the door open every daytime to encourage the roof to dry, but it won't!

The company replied: I’ve been out to see this client this morning.

We replaced the felt on the shed roof at the end of October. The roof appears to be sound but we think the issue is that there is still damp in the beams form where the old roof had leaked.

The client is ventilating the shed and has drawn lines around the damp which does show signs of having receded and suggest we review the situation in 3 - 4 months and see if the problem has resolved.
(Reviewed January 2017)

Excellent service from initial telephone contact right way through. Technicians were all lovely felt very safe having them in my home not intimidating. (Reviewed January 2017)

Installing grab rail in bathroom and had-rail aligned with steps at front of house. (Reviewed January 2017)

Temporary repair to shower door. Punctual polite and professional. (Reviewed January 2017)

Excellent very pleased. (Reviewed December 2016)

Rob the plumber fitted my new kitchen tap perfectly and arrived at the time and date that was agreed. Brilliant Thank you. (Reviewed December 2016)

Excellent (Reviewed December 2016)

Repair to door hinge in a kitchen cupboard. (Reviewed December 2016)

Garden tidy and prune. (Reviewed November 2016)

Quick service to install new taps in kitchen. Pleasant workman who came on time. (Reviewed November 2016)

Fixing fan heater to bathroom wall and connecting to mains supply (Reviewed November 2016)

Installing and setting up guardcam camera (Reviewed November 2016)

First time of using, the service I received was very good lovely clean job would recommend for anyone. (Reviewed November 2016)

(Adaptation of toilet/sink rail fitted). All the staff were caring, polite and extremely helpful. We were impressed by their attention to detail and knowledge. (Reviewed November 2016)

Excellent service with caring and thoughtful fitters. (Reviewed November 2016)

Prompt response a very helpful handyperson. (Reviewed November 2016)

Very good work, very happy with job. (Reviewed November 2016)

Remove and replace 5 door handles supplied by customer. Supply and fit 5 mortice latches. The fitter arrived at the allotted time and quickly and efficiently completed all the above work, leaving the areas clean and tidy. (Reviewed November 2016)

Work requested could not be done so expected a small reduction, also one small area not finished as we had hoped, have now completed this myself. (Reviewed November 2016)

Steve arrived at the pre-arranged time with all the equipment required to complete the work. He kept us fully informed at every stage and left our premises clean and tidy. The whole experience was professional, courteous and efficient. I can recommend care and repair with complete confidence. (Reviewed October 2016)

Installation of rails in bathroom and bedroom. (Reviewed October 2016)

Work in shower room. (Reviewed October 2016)

Fixing a blind (Reviewed October 2016)

As excellent as always. Helpful advice offered in addition. (Reviewed October 2016)

Electrical work, new ceiling roses and pulleys through out house. Friendly and efficient staff, value for money. (Reviewed September 2016)

Repair to front door lock. (Reviewed September 2016)

Moving furniture around the house. Polite and efficient service. Would be happy to use again. (Reviewed September 2016)

We had a ramp made for a wheel chair. (Reviewed September 2016)

2 new bathroom sink taps. The service was very good. but unfortunately, no 12 months guarantee was with them in the box - they looked NEW. I thought I would mention this. Many thanks.

The company response:
We do not leave clients with the product guarantees however if there are any problems please contact us and we will address any issues. Great to hear you were otherwise pleased with the service you received.
(Reviewed September 2016)

Box made up. (Reviewed September 2016)

For outside work on windows and doors and fitting of hand rails. The service was excellent, staff were friendly, helpful not at all grudging in their work, and good at their job. Thank you (Reviewed September 2016)

Plumbing (Reviewed September 2016)

Always use Care & Repair for any odd jobs, this time fitting of smoke alarms. Lovely people. (Reviewed August 2016)

1st painter didn't put any sheet on the patio floor. My wife can't get the spillage up.

The company have responded:The work was carried out over two windy days and while the technicians did put down sheeting and clear up afterwards it is possible that a little paint may have escaped undetected. The clients were asked if they were happy on both days and no issues were raised with the worker or the office.
We are sorry that the client feels that the job was poorly done, if they had contacted us at the time we could have gone out again to put anything right. We hope they will contact us again for future work and give us a chance to restore their faith in us.
(Reviewed August 2016)

Updated and replaced, extended existing ramp. (Reviewed August 2016)

Installation of new fence panels and new flooring on landing, quick, clean work and very friendly workmen. (Reviewed August 2016)

Excellent service from company and very pleasant staff. (Reviewed August 2016)

Repair to kitchen tap.
Replace garden tap. (Reviewed August 2016)

My lights all went out. I am confined to a wheelchair, aged 75 and live alone. Rang Care & Repair N'pton who, as always, were polite and efficient. Lighting restored same day. I have used Care & Repair for large and small jobs and it is re-assuring to know they are there to help. Thank you (Reviewed August 2016)

Excellent for a quick fix. (Reviewed July 2016)

Office staff - helpful and friendly. Workmen got on with job and cleaned up,
Felt safe and respected. (Reviewed July 2016)

You could not wish to have such a polite team to work in your house most reliable. (Reviewed July 2016)

Prompt, efficient, friendly with a high standard of workmanship. (Reviewed July 2016)

Gardening (Reviewed July 2016)

Removing work top - raising and refitting to allow new washing machine to fit underneath.
(very necessary) (Reviewed July 2016)

17 metres of wooden border laid in garden. Job done satisfactorily. (Edging bought by myself) (Reviewed July 2016)

Repaired and refitted broken curtain rail. (Reviewed July 2016)

Stair rail fitted. (Reviewed July 2016)

Gardening (Reviewed July 2016)

Basin waste replaced kitchen mixer tap replaced. shower door wheel replaced. (Reviewed July 2016)

I had a very prompt response to my phone call, my back door key had broke off was stuck in the lock, the young man was very efficient and polite. (Reviewed July 2016)

Lawn and hedge cutting small amount of weeding. (Reviewed July 2016)

Very good (Reviewed July 2016)

Helpful, friendly, good quality of work and good value. (Reviewed June 2016)

Excellent service, very good rates. Would recommend. (Reviewed June 2016)

Really helpful staff on the phone and in person. (Reviewed June 2016)

Contact with staff was very good. (Reviewed June 2016)

Adequate (Reviewed June 2016)

Supply and fitting of Dimplex storage heater in sitting room. (Reviewed June 2016)

Very efficient. (Reviewed June 2016)

A shed door was fitted. (Reviewed June 2016)

As always the service was very good. Just what I asked for was done. However I would say that it was me who cleaned the fan. (Reviewed June 2016)

Work done quickly and efficiently, the plumber was friendly. (Reviewed June 2016)

Work done quickly and efficiently, the plumber was friendly. (Reviewed June 2016)

Work done quickly and efficiently, the plumber was friendly. (Reviewed June 2016)

Excellent, on time, clean and tidy. (Reviewed May 2016)

Installation of additional handrail on staircase (Reviewed May 2016)

Very polite service and helpfulness from office and workman. (Reviewed May 2016)

Existing door removed and bi-fold fitted. Clean work, soon completed by a cheery hand person. He listened to my concerns an reassured me and said to contact him if I wanted anything changed. (Reviewed May 2016)

The toilet brought by the fitter was not the right size so he had to go and get another. He worked well but of course it took longer than originally expected. (Reviewed May 2016)

The workmen were very tidy and cleaned. The fitting of the shower you could not fault at all, would have them back anytime. (Reviewed May 2016)

Efficiently and promptly carried out, from phone call to job being done. (Reviewed May 2016)

Having ordered and received a Dyson cordless cleaner I could not find someone to install the socket. Care & Repair responded immediately and efficiently. (Reviewed May 2016)

Repaired back door. Very nice man. Excellent service very pleasant person. (Reviewed May 2016)

Excellent service on all the maintenance jobs required. (Reviewed May 2016)

Latest fixing outside tap 100% pleased (Reviewed May 2016)

The toilet which the workman brought with him was not the correct fitting so he had to go and fetch another. He worked well and left the bathroom tidy. (Reviewed May 2016)

Long time before the actual work was carried out. I called back as not working properly. Soon sorted very good result.

Care and repair response: The client found the curtains very hard to shut while using her new rail. We revisited and made the operation smoother for her. We understand the client is happy with the result. (Reviewed April 2016)

Installation of keysafe. Always use Care & Repair (N'pton) Ltd. wherever possible a reliable and friendly service. (Reviewed April 2016)

Very good all round. (Reviewed April 2016)

Very good service.

Very friendly and a good job done!

Thank you. (Reviewed April 2016)

Gardening and fitting key safe. (Reviewed April 2016)

Care and Repair Northamptonshire visited twice to fit a kitchen cabinet. Excellent work, service and nice chaps too! (Reviewed April 2016)

Came on time. Very pleased with handrail. Good job done. (Reviewed April 2016)

Supply and fit Abus Intercom. (Reviewed April 2016)

Would like to thank the gentleman that did this job for he was friendly helpful and he made a wonderful job, which was more complicated than it sounds.
Thank you (Reviewed April 2016)

Plumbing repair (Reviewed April 2016)

It took a very shirt time to fit a new door bell, remove a safe-T-bar from front door and re-locate smoke alarm. (Reviewed April 2016)

Norman and his mate were excellent superb very thorough couldn't wish for anyone better really skilled. (Reviewed April 2016)

Very good service. (Reviewed April 2016)

Excellent (Reviewed March 2016)

Shelves into a cupboard & door shaved - excellent service and product. Good price. Turned up on time, completed work in agreed time slot. Very friendly and professional. hovered up afterwards! (Reviewed March 2016)

The garden service was excellent - carried out by an expert in pruning. I would suggest that the quotation was a bit misleading - including all garden work, but for one day, only part could be done. (Reviewed March 2016)

Brilliant! (Reviewed March 2016)

Excellent, prompt service. Pleasant staff (Reviewed March 2016)

Very prompt service and very good and friendly service. Mended shower. (Reviewed March 2016)

Excellent service, value for money all four workmen polite, pleasant and helpful. Have booked in further work. Glad I found you. (Reviewed February 2016)

1. Lounge door planed to fit new carpet.

2. Electric plug checked.

Prompt, efficient, excellent service. (Reviewed February 2016)

Excellent fast service, workmen friendly and efficient, couldn't ask for more. (Reviewed February 2016)

They made a very good job and they tidied up after them (Reviewed February 2016)

Supply and fitting of floodlight at the back of house. Also had a bolt put on back gate and had all window and door locks checked (that they were sufficient for complete security) (Reviewed February 2016)

The two men arrived on time, were very efficient and polite. I am very pleased with the result. (Reviewed February 2016)

A very pleasant handyman who carried out the task with care and skill. Thanks very much Care & Repair. (Reviewed February 2016)

Fairly good. Efficient prompt. Have not yet responded by sending an estimate for another job we require doing. (Reviewed January 2016)

Fitted two ceiling lights, fitted new bathroom ceiling fitment. Put new bulb razor light (Reviewed January 2016)

Excellent (Reviewed January 2016)

Very polite gentleman. Although jobs were very small he was quite happy to do them. It meant a lot to me. (Reviewed January 2016)

Kitchen light needed to be replaced with new tube. (Reviewed January 2016)

Replacement of solid back gate after break in. Good workmanship and pleasant workman. (Reviewed January 2016)

To put up a baton for a curtain pole and painted. (Reviewed January 2016)

Repaired light in my bedroom as I am unable to stand on a ladder or do fine work due to my poor eyesight. (Reviewed January 2016)

Excellent service and attention, as in the past. (Reviewed December 2015)

Very good, the work was carried out on time. Doors in the house non fit, would have fitted new hinges as requested, told not needed but they original from when house built 1936. Garden gate great!! (Reviewed December 2015)

Very good (Reviewed December 2015)

Brilliant every time. No complaints from me. Great helpful guys. (Reviewed December 2015)

Outdoor PIR Light fitted. Excellent job, very friendly man, felt very safe. Wonderful service all round. (Reviewed December 2015)

Double set of patio doors needed new wooden sill outside. Had rotted due to wet. Doors been up 25-30 years. (Reviewed December 2015)

Excellent, polite and professional service from initial telephone call to completion. (Reviewed December 2015)

They came on time worked well and tidied up after themselves. Good job done! (Reviewed December 2015)

The tradesman that came - work was very good and Care & repair was very helpful to us. (Reviewed December 2015)

Excellent - again (Reviewed December 2015)

Excellent (Reviewed December 2015)

The service was very good and we would like to thank you for everything you did for us. We would recommend other people to receive the help we had, also we would like to thank the person who came to help us, he was very good and a happy person who enjoyed his work. (Reviewed December 2015)

Excellent Service throughout from quote, advice and actual work carried out. (Reviewed December 2015)

Excellent, very supportive and helpful. Very attentive and quick to respond. Good services, caring and kind. I am very happy with the design of the step, beautifully made and safe. (Reviewed December 2015)

The Service I received from care & repair was very good, I have been telling friends how pleased I am with the work they did for me, I would not hesitate to use them again. (Reviewed November 2015)

Friendly & efficent (Reviewed November 2015)

Good (Reviewed November 2015)

Fitting grab rails (Reviewed November 2015)

Bolts in garage altered to suit me now I am disabled. Rails put up at various points to help with steps. (Reviewed November 2015)

Fantastic service,works have improved my home and quality of life. (Reviewed November 2015)

Excellent service 4 grab rails on exteria 2 doors. Gentleman very helpful. (Reviewed November 2015)

We were very pleased with the service, we had been told previously that our letter box could not be repaired also we were unable to lock the door it was repaired to a high standard, no new door needed. (Reviewed November 2015)

First class (Reviewed November 2015)

Excellent. (Reviewed October 2015)

Brilliant my home feels a lot safer for my young children. (Reviewed October 2015)

I was very grateful to Care and Repair for providing me with extra safety locks for my door and windows, which were fitted by a very pleasant and helpful workman. Also received items for the keep warm pack. So now feel more secure in my home. (Reviewed October 2015)

An excellent service and very much appreciated. (Reviewed October 2015)

A very good service (Reviewed October 2015)

The service that I got was ok (Reviewed October 2015)

Excellent (Reviewed October 2015)

Handrail to get into my back garden. (Reviewed October 2015)

Really helpful and obliging really pleased with all the servcie. (Reviewed October 2015)

3 x Plumbing jobs. (Reviewed October 2015)

Painting to front gate. Front and back doors. Front lower room window sill and and draught proofing stone. (Reviewed October 2015)

Excellent no complaints. (Reviewed October 2015)

Polite, Helpful, Tidy with a smile. (Reviewed October 2015)

Handrail timber was poor, full of knots and rough. Man had to come back next day to use sandpaper.

Trader response: Unfortunately sometimes there are knots present in the wood, we returned with a special solution to solve this problem, and then the job was completed with sanding, undercoating and top coat applied. We’re sorry for any inconvenience caused to the client.

(Reviewed October 2015)

First class! I would very strongly recommend it. It is the second time that I have used their services. (Reviewed October 2015)

At first a van too smallwas sent. A larger van was eventually sent after a delay. Poor communication between employees.

Traders response:
Two technicians were sent originally to remove the furniture, unfortunately it wouldn’t fit into their van so a colleague was despatched the same day with a larger vehicle. The job was completed with no further issue, but we’re sorry if the client was inconvenienced at all. (Reviewed October 2015)

Good (Reviewed October 2015)

Excellent service (Reviewed October 2015)

Hand hold on doors (Reviewed October 2015)

Very good and helpful. (Reviewed October 2015)

Plumber polite and considerate. (Reviewed September 2015)

Very good and helpful and clean and tidy, except hose disconnected itself but prompt service next day. Nice one Rob (Reviewed September 2015)

Excellent service, very tidy workmanship. Efficient and pleasant handyman. Thank you (Reviewed August 2015)

First class all round - thanks (Reviewed August 2015)

Prompt service, very efficient (Reviewed August 2015)

We were pleased that the workman came on time and the day he said he would no radios, no mobiles very good. (Reviewed July 2015)

Carpentry indoors and out, more than satisfied as usual. (Reviewed July 2015)

The service was quick and so far no problems. (Reviewed July 2015)

Excellent (Reviewed July 2015)

The service was very very good. The lads were very clean and tidy. Have you again when I need some thing doing. Thank you. (Reviewed July 2015)

Excellent service all round. (Reviewed July 2015)

Have used Care & Repair for Electrical and Plumbing Jobs this year as well as garage rubbish clearance, prompt, efficient service. (Reviewed July 2015)

Installed cooker, extractor fan unit. Excellent. (Reviewed July 2015)

Very friendly service done to a very high standard. (Reviewed July 2015)

Plastic strips fitted on front door to stop draught. (Reviewed July 2015)

We were very pleased with the work, and the gentleman who did it. (Reviewed July 2015)

Office:had to keep chasing for date for work to be done. Poor communication when had requested a call back or email update.

Work: hedge cut and trimmed to required height but very many cut branches and trimmings left behind in hedge so spent several hous removing and filling brown bin afterwards.

Traders comments: we are sorry our customer was not satisfied with the service they received. Unfortunately our equipment was being serviced which caused the delay and we accept communication could have been better. When the technicians had left they thought they had cleared all the garden waste. Had we known there was a problem the technicians would have returned to the property (Reviewed July 2015)

Called, said he would see what they had at base. I waited all day but no-one got back to me. Eventually I called office & was told I needed to order one. Was left almost a week without door bell & I live upstairs.

Business response:
We are sorry that the client was dissatisfied. In hindsight it seems that the information given could have been clearer. We will use this case to improve our service.
(Reviewed June 2015)

A bit annoyed at stones, rocks being put round my garden and not taken away. Path grass had a lot of small stones in it so could not cut grass with mower. Hopefully will sink in ground in time for next cut.

Business response:
We are sorry that the client was unhappy with the stones left in the garden after the work was done. This was not intentional and we regret that the client was left not completely satisfied with the work. We feel this was probably due to a breakdown in communication between the client and technician. (Reviewed June 2015)

Good service which was done cheerfully and will be a great help in my garden. (Reviewed June 2015)

Flat pack.
I was unable to do it myself as I suffer from bad arthritis. I'm 71.
Thank you (Reviewed June 2015)

Fit handrail at reardoor and fit stair rail. Excellent service. (Reviewed June 2015)

Fix curtain poles to lounge and dining room. (Reviewed June 2015)

Recommended by a friend (Reviewed May 2015)

Very happy with your service and works carried out (Reviewed May 2015)

Used Handyperson service to dismantle and remove metal/galvanised wheelchair ramp from front door (Reviewed May 2015)

Fence Painting (Reviewed May 2015)

Excellent (Reviewed May 2015)

Excellent service and very helpful and friendly handyman (Reviewed May 2015)

Fitted five taps, kitchen, cloakroom, bathroom basin and bath. (Reviewed May 2015)

Smashing 10/10 (Reviewed May 2015)

Superb friendly service from start to finish. (Reviewed May 2015)

This is the first time I have heard of 'Buy with Confidence'. We always ring 'Care & Repair'. No complaints (Reviewed May 2015)

Pleased with workmen- left clean & tidy, curtain rail works fine. Workmen polite and considerate. (Reviewed May 2015)

Norman was very helpful (Reviewed May 2015)

Extremely professional and helpul throughout process from making my initial enquiry to completing the project. I have already asked them to come back to do further work. (Reviewed May 2015)

Care and Repair were very good and helpful. Job was well done. (Reviewed February 2015)

Very helpful gentleman, work done well. (Reviewed February 2015)

This is the second time I've used Care & Repair and both we've had excellent service. (Reviewed February 2015)

Have used Care & Repair for many years and always had good, polite and tidy workmen and work well done. (Reviewed January 2015)

Friendly and businesslike - very pleasant to deal with. (Reviewed January 2015)

I have always found Care & Repair very good. (Reviewed January 2015)

Very helpful, friendly and efficient. (Reviewed January 2015)

A fantastic job done, made life easy for me. No mess, no marketing preasure. Thank you. (Reviewed January 2015)

Friendly and good work done. (Reviewed January 2015)

Long time sending bill.

Business reply:

Invoices are sent at the end of each month so if we complete work at the start of the month there will be a delay until you receive the invoice. We can arrange for quotes to be sent to individuals earlier if requested. (Reviewed January 2015)

Very informative and efficient well done. (Reviewed January 2015)

Excellent work very efficient. (Reviewed January 2015)

Very pleased with level of service and staff. (Reviewed January 2015)

Fantastic service (Reviewed January 2015)

Worked really quick and to good satisfaction a really pleasant man. Thank you (Reviewed January 2015)

The work was of the highest standard, using high quality materials and carried out by a very skilled craftsman. (Reviewed January 2015)

Prompt efficient service to make my house more secure put in simple safety fixtures immediately. (Reviewed January 2015)

Happy and confident in his work. (Reviewed January 2015)

Very pleased. Thank you very much. (Reviewed January 2015)

Very helpful (Reviewed January 2015)

I found the man who did the work efficient, polite and helpful. Would happily recommend Care & Repair. (Reviewed January 2015)

Marvellous treatment, very obliging. Courteous on the phone and in person. Emergency repair carried out with very little time afteer original telephone call. (Reviewed January 2015)

Marvellous treatment, very obliging. Courteous on the phone and in person. Emergency repair carried out with very little time afteer original telephone call. (Reviewed January 2015)

A fantastic response to our needs. (Reviewed January 2015)

The operatives were very efficient and friendly and able to carry out five different applications very satisfactorily. (Reviewed December 2014)

Very good. Can recommend them. (Reviewed December 2014)

Very good worker Norman. (Reviewed December 2014)

I was very pleased with the customer service, friendly staff, very helpful. I could trust that the trader person sent was confident in their trade. He kept to time given and was wearing a uniform. So thankful for your help. (Reviewed December 2014)

Very professional/punctual work carried out to a high standard, congenial, cleared up after. (Reviewed November 2014)

Prompt visit to give quote and to carry out necessary work. Would recommend. (Reviewed November 2014)

Excellent attention. I have been very pleased with the service I received from Care & Repair. I feel confident to seek their service in future. (Reviewed November 2014)

I was recommended by a friend. Also as an ex-carer, I have encountered this firm's excellent work, re disability aids etc. (Reviewed November 2014)

Very good work. Very pleasant staff. Did work on time and to a good standard. (Reviewed November 2014)

Lovely chaps who done the work, well worth it. (Reviewed November 2014)

We would like to thank you all. It has made our life much easier having our steps done. (Reviewed November 2014)

The young man who fitted the appliance was very pleasant, and very helpful. If all the staff are like him, I would most certainly recommend the firm, and use them if necesary. Thank you (Reviewed October 2014)