Sharon is phenomenal! (Reviewed October 2022)

Excellent in every respect - having dealt with very good people in the past - I was very pleasantly surprised that Brunel exceeded them all by a country mile! (Reviewed April 2022)

No improvements necessary!

Will be recommending you at every opportunity. (Reviewed January 2022)

Absolutely brilliant, like family members. Thank you so very much. (Reviewed January 2022)

Very helpful, clear info and very pro-active service. Would recommend. (Reviewed January 2022)

Cannot fail the service provided to us - we received prompt responses to all out enquiries and our adviser (Gill Parsons) went the extra mile in sorting out and problems encountered. Excellent service. (Reviewed January 2022)

Sharon Hobbs is absolutely fantastic and very supportive. She answered all my questions (even the silly ones) and went above and beyond her role to help, advise and support me.

Thank you so much. (Reviewed January 2022)

Thank you again to Chris and the team for help & support with arranging mortgages, new mortgages & lots of advice over the past year. We will recommend to friends and family and use again. (Reviewed September 2021)

We could not have achieved the mortgage without the help of Sharon, she went above and beyond on this. Thank you Sharon and Emma for all your help and support. (Reviewed August 2021)

I would like to thank Sharon Hobbs for the help she gave us. I think she went above and beyond to help us. Very grateful ! (Reviewed April 2021)

Perfection ! Nothing you can improve on ! Thank you so much Sharon and team (Reviewed April 2021)

Couldn't have asked for better service, thank you Sharon. I love my new home ! (Reviewed April 2021)

Possibly make this an on-line survey. (Reviewed March 2021)

Sharon was brilliant throughout. Can't thank her enough for making this process easy and run as smoothly as possible. (Reviewed March 2021)

Chris and the team were very friendly and helpful throughout the process. Chris was able to explain everything clearly and was very easy to understand. I would definitely recommend Brunel to everyone ! We look forward to using your services in the future. (Reviewed March 2021)

All done during 1st COVID lock in. Brilliant team, dedicated & professional caring. (Reviewed February 2021)

Sharon was excellent. Highly recommend Sharon & Brunel (Reviewed December 2020)

Brunel Mortgages were excellent from start to finish. Sharon helped us to get the best deal and nothing was too much trouble. Professional, reliable, knowledgable, and always at the end of the phone to answer any questions we had. Certainly took the stress out of the process of finding a mortgage. Cannot recommend them highly enough. Thank you ! (Reviewed November 2020)

We would have no hesitation in recommended Brunel. The service offered by Ginny & the team was excellent in both the mortgage and insurance advice given. The house(s) purchased proved problematic and we always felt that Brunel were genuinely taking an interest and helping as much as they could. The "welcome to your new home" card waiting for us was also a lovely touch. Thank you ! (Reviewed November 2020)

We always receive excellent service from Brunel Mortgages. prompt, friendly, professional service (Reviewed November 2020)

Fantastic service during the difficult period C19 presents- mortgage was completely hassle free. Emma was fantastic, an asset to you-kept us informed regularly without prompting-friendly & professional (Reviewed November 2020)

Fab service as ever from Ginny & Emma. Have already recommended her who tells me Sue is impressed, thank you (Reviewed September 2020)

We are considering selling our property in the near future so would like to contact Chris for further advice and support on this as well as possibly releasing some funds on our rental property. (Reviewed September 2020)

Chris and Emma were brilliant! They kept us fully informed at all times throughout the process. They were very friendly and efficient. Thanks! (Reviewed June 2020)

I was looking to extend my mortgage so called Brunel. My enquiry was dealt with by GE who was friendly, professional and efficient. I felt that they had a good knowledge of the market and I was reassured that they are independent advisors.
Sadly, I'm not able to move at the moment, but the advice and service received from this company was first class and I'd have no hesitation contacting them for advice / a new product when the time comes in the future. (Reviewed June 2020)

The whole process regarding the mortgage advice was ? and remarkably quick. The advice received from Sharon was superb with consideration of differing options clearly presented. Thank you for the quick and highly professional service. (Reviewed June 2020)

We'd like to thank you for all your help. You made the whole process extremely straightforward. All the staff we dealt with were excellent and very friendly. Whilst no-one we know is currently moving, we have already told a number of friends that we used you and to ask us for your details if they need them. Thank you so much for such excellent service !!! (Reviewed June 2020)

We'd like to thank you for all your help. You made the whole process extremely straightforward. All the staff we dealt with were excellent and very friendly. Whilst no-one we know is currently moving, we have already told a number of friends that we used you and to ask us for your details if they need them. Thank you so much for such excellent service !!! (Reviewed June 2020)

I cannot fault the service we received from Brunel. The product they found us did not benefit Brunel at all, but they processed it anyway. Amazing ! (Reviewed June 2020)

Chris and the team have given us excellent advice and support over many years now. We are very grateful for all your help and don't feel you have missed anything. Excellent Service. Thank you. (Reviewed January 2020)

Gill Clark - You are a star, thank you (Reviewed November 2019)

Looked after me as always (Reviewed November 2019)

Brunel Mortgage & Insurance has been my mortgage brokers for many years; the reason is simple- "They offer an extremely professional, timely, dedicated personal service that i can count on & trust" (Reviewed November 2019)

None-thank you for providing us with an exceptional service. Both Chris & Ginny have been extremely helpful (Reviewed September 2019)

Very good service, friendly staff (Reviewed July 2019)

can't think of anything - Ginny and the receptionist were brilliant & extremely helpful (Reviewed July 2019)

Fantastic service as always (Reviewed April 2019)

Fabulous service & would recommend to anyone. (Reviewed April 2019)

Excellent service as always. This isn't the first time we have used Brunel and it won't be the last. We cannot rate them high enough for the excellent job they do ! I would use them to organaise all things in my life if \i could. Thank you ! (Reviewed April 2019)

Great support just when you need it. We are so grateful to Brunel (Reviewed March 2019)

Couldn't have been nicer (Reviewed March 2019)

Chris and his team never fail to deliver an outstanding professional service. Nothing is too much trouble. We never hesitate in recommending Brunel Mortgages as we are confident clients would not be disappointed with the service they receive. Worth every penny ! Thank you. (Reviewed March 2019)

We thank you all so much ! You made it so easy ! Kind regards (Reviewed March 2019)

excellent service for both a new mortgage and a re-mortgage. Chris spent time to explain all the options available to me. I was kept fully informed of progress on a regular basis. Something that I really appreciated. All staff extremely helpful. (Reviewed February 2019)

The service was excellent. I would recommend your firm to anyone (Reviewed January 2019)

No suggestions whatsoever. All perfect. Thank you very much (Reviewed January 2019)

Chris & Ginny were professional and approachable and got us a great deal on our mortgage as well as guiding us through this complicated process. (Reviewed January 2019)

Very attentive team, supportive and efficient (Reviewed January 2019)

Great service. being a new business we were unsure on the process. Brunel helped us through the buying phase giving great advice, many thanks (Reviewed January 2019)

Consultation with Chris Kearney was informative and his assistance in reviewing available products is invaluable. This is the 3rd time I have reviewed in this way and the service provided has always been first rate. Thank you! (Reviewed January 2019)

Cannot fault - thank you Chris and team Brunel (Reviewed November 2018)

I have found the whole Brunel team to be extremely helpful & friendly. The help and support I have received from Ginny has been invaluable in buying my first home. (Reviewed October 2018)

as always great service taking all the worry out of the process. (Reviewed October 2018)

None - Always feel really looked after ! (Reviewed October 2018)

Honestly made the whole process stress free ! 100 per cent would recommend to a friend. Chris was very approachable through the whole process. Thank you so much !!! (Reviewed September 2018)

The communication & ?updates were appreciated greatly (Reviewed September 2018)

An excellent and quality service as usual. A grateful thanks to Ginny once again for helping me obtain the best re-mortgage deal. You were determined to find the best deal for me and you did not give up even though a few obstacles got in the way which ended up extending into your lunch-hour ! thank you so much much for your help and assistance throughout. I always recommend Brunel mortgages to anyone as they give a first class service. (Reviewed September 2018)

The service and advice from Ginny has been fantastic from the outset. In my first appointment she seemed knowledgeable and was quick to be able to suggest and find the best option for me. Then in the following meeting Ginny was able to get the mortgage process going for me as soon as I found a property. She has been quick to help with queries I have had and really made the process straight forward. ginny has also been able to liaise with the solicitor and surveyor on my behalf. Emma has also been fantastic in keeping me up-to-date with any progress with the application. I couldn't recommend Brunel enough, a really outstanding service from all. (Reviewed August 2018)

Chris goes above and beyond and we are very glad to have found him to be our mortgage adviser (Reviewed August 2018)

This is the second time I have used Brunel Mortgages and both times I got excellent service. All staff were very helpful and friendly. never had to ask more than once for information and callbacks were honoured. (Reviewed July 2018)

Just like to say a thank you to Chris Kearney and team. He listened to our needs and made sure he found the correct product for us. We were also kept informed by email through the process of the mortgage. I would recommend Brunel mortgages and Insurance and would return as a customer. (Reviewed June 2018)

My wife & I would both like to express our sincere thanks to you and your office team for the courteous caring & excellent service you have given to us both in the advising and organising of our L&G Equity release which has now completed and also the advice and help you have given on our previous visits to you in the past. Please be assured that we will most definitely recommend your company to others and will certainly come back to you if we need any further help/advice. (Reviewed June 2018)

Good service, will certainly recommend to my daughter and son when they are looking for a mortgage this year. (Reviewed May 2018)

Service provided was excellent, regular update emails from your staff were very welcomed. Staff very friendly and willing to assist with contacting Optima Legal when required. Staff always very polite and friendly. (Reviewed May 2018)

We thought the service was excellent and have highly recommended you to friends. (Reviewed April 2018)

Friendly & efficient (Reviewed April 2018)

brunel came well recommended from a friend. We have not been disappointed in any way. A clear road map with excellent service. Thank You (Reviewed April 2018)

I've been supported by Ginny & Chris and their team for many years now, they never fail to support me to their upmost ability - however daft or optimistic my question is !! (Reviewed April 2018)

Alwaysbeasy to get hold of and follow up with an email. Great service ! Thank you (Reviewed April 2018)

Excellent all round - many thanks ! (Reviewed April 2018)

we are very grateful to all at Brunel Mortgages. Your service was very professional and we could not have asked for a better experience ! We wish we could have found you in our previous house moves ! Thanks to all. (Reviewed February 2018)

Once again you have provided a friendly, professional & efficient service. Thank you so much. (Reviewed January 2018)

Ginny & team were fantastic and made the start of our house buying process stress free. No question was too much. Always replied to emails and were generally lovely to deal with (Reviewed January 2018)

Your staff went above and beyond and were always willing to help with whatever query I had. It was very much appreciated, thank you. (Reviewed November 2017)

A fantastic service provided by Ginny and the team. Thank you very much! (Reviewed November 2017)

I am not sure how you could improve as you are very approachable, helpful, clearly experienced with all options ready at the press of a button. The team are fantastic. Thank you. (Reviewed October 2017)

Chris Kearney was very helpful and informative from the start of the process and on going. All information given was thoroughly explained to us making our mortgage application / transfer process very easy so far. (Reviewed August 2017)

Excellent customer service and the communication from all the team has been friendly and efficient. Thank you. (Reviewed August 2017)

The whole team has been so helpful every step of the way. I see no way you could have provided us with better services as the service you provide is outstanding! Thank you for all you have done! (Reviewed August 2017)

Chris and the team have always been really helpful and informative. We have used their services for 2 new mortgages and a re-mortgage and have never been too busy to give all information and options for all. We wouldn't use anyone else for our mortgage needs. (Reviewed August 2017)

I have requested that Chris look into quotes for buildings & contents insurance for the house. Cover £200,000 (Reviewed August 2017)

Really pleased as usual with the service. Ginny and the team are excellent, friendly and helpful - especially when accompanied with our toddler! (Reviewed August 2017)

After several false starts with another adviser it was a pleasure to do business with such a professional company. (Reviewed July 2017)

Concise, clear and courteous advice and help accurately given with consideration for our situation and needs. Many thanks to all. (Reviewed July 2017)

Thank you all so much for your advice and support. We couldn't have done it without you. We highly recommend Brunel. (Reviewed July 2017)

your service was excellent - thank you! We've felt totally looked after throughout the entire process. We really appreciate your hard work. (Reviewed July 2017)

After several false starts with another adviser it was a pleasure to do business with such a professional company. (Reviewed July 2017)

Excellent service as always. Thank you for your detailed patient explanation and advice. (Reviewed July 2017)

We were very happy with the advice and work of Ginny towards our mortgage. Thankyou! (Reviewed May 2017)

Fantastic service, as always. (Reviewed March 2017)

The entire process was made far less stressful due to the communication, diligence and personal touches received from all at Brunel. I always felt as though Kirsty, Clair, Chris and the rest of the team were working hard for me. Thank you ! (Reviewed February 2017)

Kirsty was great, knowledgeable, helpful and great communication. I'd definitely recommend her and already have. (Reviewed February 2017)

Couldn't have asked for a better service (Reviewed February 2017)

Kirsty was brilliant. She was very patient with me, talked through talked through everything and was happy to go over it all again later when I kept asking questions. Ascertaining what is the best product for my needs isn't something I can do easily so it was good to know Kirsty and Brunel had it all in hand for me (Reviewed December 2016)

Brunel staff are always patient and cheerful with me despite my inability to be on time/remember my appointments! Ginny has the patience of a saint and has held my hand through many difficult decisions Thank you (Reviewed October 2016)

None, just to say Kirsty has been fantastic at her job (Reviewed August 2016)

Thank you very much for everything you have done for me (Reviewed July 2016)

Thank you all at Brunel Mortgages for helping us with our mortgage. It wasn't a straight forward case and the solicitors appointed by the mortgage company were challenging. Dispite this, you all were very professional and friendly. (Reviewed July 2016)

Keep up the service you provide! (Reviewed January 2016)

Absolutely amazing service. Would highly recommend company to friends. (Reviewed January 2016)

Ginny Clarke gave excellent, clean & accessible advice. I would use Brunel Mortgages again. (Reviewed August 2015)

Excellent Service. Felt the service provided was superior. (Reviewed July 2015)

I don't see how your service can be improved quite frankly. The service is second to none, personal, attentive, professional, timely & detailed. Recommended without hesitation. Thank you (Reviewed July 2015)

Very efficient & informative service. Will recommend to other and I will use them again. (Reviewed July 2015)

Very happy - thank you. You made it easy for us at a very stressful time. (Reviewed June 2015)

Excellent service. Very happy & would recommend. Great team. (Reviewed April 2015)

Our advisor was fantastic. She responded quickly & helped with all queries. Very impressed. (Reviewed April 2015)

Very professional & easy to deal with. (Reviewed April 2015)

Ginny explained every detail to us, any questions we had were answered immediately. (Reviewed March 2015)

We have been very impressed with the service we received. A very refreshing change from larger financial institutions. Many thanks for your genuinely friendly and helpful service. We have been kept well informed at every stage of the process. (Reviewed February 2015)

The service received was outstanding. I was fully informed throughout the negotiations. So impressed and would have no hesitation in recommending Brunel Independent Mortgages. Thank you (Reviewed February 2015)

Just want to say a big thanks to Chris and the team @ Brunel. They are very easy to deal with...great service, nothing too much trouble. (Reviewed February 2015)

Thank you for all your help, I will definitely recommend you to everyone as you really have been amazing. (Reviewed February 2015)

very good service all round. (Reviewed February 2015)

Thank you for all your help. (Reviewed February 2015)

Despite the difficulties raised by another company we achieved the desired results due to the efforts of Ms Clarke. (Reviewed February 2015)