Customer Comments

Really happy to review Jonathan's service in line with the excellent feedback he receives from other customers. He's timely, polite and efficient. Gets the job done, fuss free and goes the extra mile to help. Highly recommended. (Reviewed March 2021)

Johnathan as ever delivered excellent service. He was on time, worked quickly and efficiently and left the house looking immaculate. Not called Best for nothing!! (Reviewed March 2021)

As always, the service was everything you could wish - on time, efficient, good value, friendly, I would never go anywhere else. (Reviewed March 2021)

Punctual. Very clean and efficient. (Reviewed March 2021)

Brilliant service with careful consideration given to Covid regulations
Our chimney was clean and fires burning really well after the chimney was cleaned in February. The recent Exeter bomb blast dislodged a chimney baffle, resulting in a smoke filled sitting room. Jonathon sorted this out at no extra cost and our sitting room is warm as toast again. Very happy customers!

(Reviewed March 2021)

Brilliant service, as ever. Wouldn't use anyone else (Reviewed March 2021)

Excellent Chimney Sweep. Efficient, very clean, fairly priced, kind and sunny character, punctual and professional. Highly recommend in every way. (Reviewed March 2021)

Excellent service. My chimney needed a chemical clean which was very successful. Very happy with the result. Highly recommend Best Chimney Clean. (Reviewed March 2021)

Efficient and professional - also helpful on advising on necessary replacement part for wood burner and offered to fit new glass. (Reviewed March 2021)

Best Chimney Clean - Jonathan lives up to his name. Knowledgeable, punctual, efficient and clean. And a jolly nice chap too. (Reviewed March 2021)

Efficient as ever - highly recommended (Reviewed February 2021)

the email sent from the company set out all their precautions to make the visit and work covid `safe`, which made us feel `safe`.
The work was carried out with a minimal of disruption to our household using efficient technology.

on our side we kept a flow through of air and wore masks when entering the room on one occasion . (Reviewed February 2021)

Great service as always from Jonathan, highly recommended. (Reviewed February 2021)

Absolutely professional dedicated excellent service.
Great communications and never lets you down.
No hidden surprises just a superb honest service from a thoroughly decent chap
Opinion based on 6 years of repeated, recommended use (Reviewed February 2021)

Friendly, efficient, clean and tidy. Did a good job and gave good advice on the condition of the chimney and remedial work needed (Reviewed February 2021)

Jonathan always arrives on time and let's you know if he is running late which is all good.. he let's you know how you can improve the burn of your fire and look after your flue.
Jonathan thankyou for working through covid it is much appreciated as we have a thatched property and need our chimneys swept often, windows are left open an hour before he arrives to keep everyone safe and he is then the only one in the room when cleaning commences.
The all important certificate is always emailed ASAP which is very important for insurance purposes when you have a thatched property .

(Reviewed February 2021)

Very prompt, well Covid protected measures. excellent opinion from well informed professional for listed building (Reviewed February 2021)

Fantastic communication about appointment. Arrived exactly on time, did a clean job complying with current restrictions. Courteous and helpful. I wish all tradesmen were like this. (Reviewed February 2021)

Mr Miles arrives on time he gets on with the job .no fuss,no mess,he is polite and very considerate at all times. (Reviewed January 2021)

Jonathan did a great job cleaning my chimney which desperately needed doing. Very clean and great advise. Will use again for sure. Thanks again (Reviewed January 2021)

Best Chimney Clean always offers an excellent service (Reviewed January 2021)

Exceptional service. Jonathan is very knowledgable and offers a lot of extra advice which is spot on. He completed the sweep very quickly and with no mess at all. Really impressed. Will be using again. (Reviewed January 2021)

Excellent service, on time, Covid secure, clean , email reminder and invoice for online payment. I had booked to clean two chimneys , Jonathon checked that he had time before his next appointment and managed to fit in a third, all straight forward but I did appreciate his effort to accommodate me. I would highly recommend Best Chimney Clean and look forward to receiving a reminder next year.

(Reviewed January 2021)

Highly professional service provided from initial contact to the job being completed. Could not recommend more highly. (Reviewed January 2021)

Prompt, speedy and efficient service. Very friendly too! (Reviewed January 2021)

Professional, efficient and knowledgeable - thank you very much. (Reviewed January 2021)

I can highly recommend Jonathan, efficient, on time and clean. He also supplies helpful advice and recommendations. (Reviewed January 2021)

Always punctual. Friendly and knowledgeable Jonathan always keeps you informed on what he is doing and what he is finding and gives advice for age coming year. All round service (Reviewed December 2020)

Appropriately named company-Jonathan is simply the best! Great customer service and an extremely smooth booking and communication process that would but many big corporations to shame. Jonathan is an expert in his trade and goes the extra mile to ensure that the job is done with minimum fuss and zero mess and all with a smile and a daily weather update on his answer phone message ð (Reviewed December 2020)

We were really happy with Jonathan's service. He arrived on time, was very tidy and efficient and left everything in a cleaner state than he found it. He is good value for money and we would recommend him to anyone who needs their chimneys cleaned. (Reviewed December 2020)

Just brilliant as always. Cannot recommend highly enough. Depend on Jonathan...living on my own , with 2 wood burners in remote setting. Absolutely know he will sort things out.
What more to say? Thank you , Jonathan! (Reviewed December 2020)

Punctual, clean and efficient service with excellent added advice and a minimum of fuss. (Reviewed December 2020)

Jonathan was prompt, professional and a lovely friendly guy to boot. Everything was left very tidy and he was happy to answer general woodburner questions. (Reviewed December 2020)

Jonathan is very professional & certainly knows his trade! I thought I needed repairs on wood burner but after his inspection he confirmed not needed so very honest as well. I trust what he does & feel safe using my wood burner after itâs service. I would recommend Jonathan and the excellent service he provides to anyone who asked. ð (Reviewed December 2020)

Efficient, effective and professional in all respects. You couldnât get better. (Reviewed November 2020)

I have used Jonathan for many years both in my business and personal capacity. He has always done an excellent job. I would have no hesitation in recommending him. (Reviewed November 2020)

Jonathan is very friendly, reliable, quick, clean and efficient. I felt very safe when he visited during the pandemic. Best Chimney Clean is the best! Also very good value for money. (Reviewed November 2020)

Always on time, always courteous, always professional. Highly recommended.
(Reviewed November 2020)

A very reliable service from receiving a reminder that we need to book to punctuality for visit and for a professional clean. Friendly, meticulous in all things including Covid-19 precautions. (Reviewed November 2020)

As ever a thoroughly professional job done. Always punctual, always clean, tidy and very efficient. Canât recommend highly enough. (Reviewed November 2020)

Prompt, efficient, well spoken, fair price for work completed (Reviewed November 2020)

Totally reliable, both in communication and the work. Friendly and helpful.
I just find Jonathan completely trustworthy. (Reviewed November 2020)

The service was excellent and the quality first class i would recommend this business to anyone (Reviewed October 2020)

In the last 5 years Jonathan has been doing our chimney, he has always been reliable, informative, and above all, friendly. This really is the best chimney clean! The most recent clean was during the pandemic, and Jonathan took every precaution to ensure our safety and his own. Highly recommend. (Reviewed October 2020)

Always a pleasure to have Jonathan sweep our chimney. (Reviewed October 2020)

Once again Jonathan was on time, very efficient and clean. (Reviewed October 2020)

Refreshing to find a professional business which gives best value, good rapport, trustworthy and does an excellent job. Thank you. (Reviewed October 2020)

Jonathon gives a highly efficient and professional service right from the outset to the completed work.
Jonathon goes above and beyond and will recommend extra safety measures relating to the woodburning stove and electrics which is much appreciated.
Thank you! (Reviewed October 2020)

Usual excellent service - friendly, efficient and no mess. Highly recommended. (Reviewed October 2020)

Jonathan is punctual, professional and friendly. He leaves our living room clean with no traces of soot or dirt. He has full protective gear. I thoroughly recommend Best Chimney Clean and look forward to seeing Jonathan again next year. (Reviewed October 2020)

Quick
Neat
Tidy
No mess
Polite, friendly & helpful
First class service (Reviewed October 2020)

Wonderful service. Quick, clean, efficient and reliable.

Our wood burners are our primary source of heating..

Safety checks carried out as standard with chimney clean.

This gentleman knows everything there is to know in relation to his trade and left us feeling safe and confident that our wood burners were in good condition and running efficiently.

Highly recommended and wonderful value for money. (Reviewed October 2020)

Third time we have used Jonathan to sweep our chimney - efficient, clean, tidy, safe practice - friendly as ever, despite having to cope with PPE and our pet dogs!
Highly recommend and please keep going - hopefully next time we will be back to offering tea and cake!!
See you next year

(Reviewed October 2020)

Johnathan is very well organised, punctual, and very experienced, I take a lot of comfort knowing that the health of my log burner and chimney are in the best possible hands, I would recommend this service without hesitation. (Reviewed October 2020)

Jonathan Miles provides the best chimney service in Devon: knowledgeable, efficient, tidy, and completely reliable. We rely on his advice to keep our kitchen Rayburn and living-room fireplace running safely year after year through damp Dartmoor winters, and we highly recommend his work. (Reviewed September 2020)

Friendly, punctual, efficient and left our living room cleaner than before heâd been! (Reviewed September 2020)

I continue to have full confidence in Best Chimney Services, efficient, clean, thorough, professional, yet friendly and helpful. (Reviewed September 2020)

Excellent as always. Wouldn't use anyone else. (Reviewed September 2020)

We have used Best since moving into our property six years ago. His visits have been very straightforward; he arrives on time, leaves a clean location, and he provides relevant advice when appropriate. A very friendly approach too - we will be using his services again in the future. (Reviewed September 2020)

Prompt, clean, friendly, efficient. !st class. (Reviewed September 2020)

As always, the services provided by Jonathan were 2nd to none. Very professional, carried out his work diligently. Always happy to advise on caring for my woodburner. I feel very safe using the fire following his visit. Great job. (Reviewed September 2020)

As always, Jonathan was punctual, professional, friendly and effective. This year he came complete with COVID-19 protective gear! No hesitation in recommending him. (Reviewed September 2020)

Excellent service. Prompt, professional and clean. No hesitation in recommending Bests. (Reviewed September 2020)

Jonathon is always friendly and the chimney sweeping service he provides is clean and efficient. I would have no hesitation recommending him. (Reviewed September 2020)

Excellent as ever (Reviewed September 2020)

Bang on time, straight into the job and no mess or disturbance. Didânt blow me a kiss though..... (Reviewed September 2020)

Jonathan has cleaned all our chimneys for many years, and always does an extremely clean and efficient job. This time he repaired our wood burner, which needed some new parts fitting as well as a general overhaul. Jonathan identified the problem, ordered all the parts for us and fitted them in his normal courteous, efficient and reliable way. As always, his communication and service was impeccable. (Reviewed August 2020)

I have always been pleased with this service.
Polite, clean...never any mess.
Excellent work (Reviewed August 2020)

Fabulous service, highly recommended! Jonathon has not only cleaned my chimneys for years he's also been on call to rescue a couple of stuck pigeons. Thank you Jonathon for your caring attitude and quick response to these distressed birds and thank you for an excellent job you always do and the good advice about chimney care (Reviewed August 2020)

A consistently excellent, professional and conscientious service. No doubts at all about highly recommending Jonathan. (Reviewed August 2020)

Excellent, professional job as always. Replaced door seal and everything immaculate afterwards :-) (Reviewed August 2020)

Johnathan always provides a prompt and efficient and certified service . A very tidy and clean worker . Has never let us down .I have no hesitation in recommending Best Chimney Clean Ltd . (Reviewed August 2020)

Jonathan has been coming to Whitecroft for many years. From his first visit we were impressed with his fastidiousness and efficiency. He has some useful technology and his service offers much more than pushing a brush up the chimney. On his recent visit he was extremely well prepared for operating in these unusual times. For those that might be anxious about inviting technicians in to their homes his PPE and procedures are very reassuring. We have no hesitation in recommending him. (Reviewed August 2020)

Very professional service, with up to date equipment.. lots of protective sheeting was used to stop any mess. Brilliant job. (Reviewed August 2020)

Wonderful service. Arrived on time, left no mess and very friendly and informative about woodburners! (Reviewed August 2020)

Very efficient and professional service in every respect (Reviewed August 2020)

A prompt and very efficient service from Jonathan who is professional, obliging and always leaves us confident with the quality of his work. (Reviewed July 2020)

From initial contact, through the work carried out in the house to the invoicing the service received is always first class, professional and reliable. (Reviewed July 2020)

Very professional service from booking through to the actual chimney clean. Minimal disruption, prompt and efficient. Happy to recommend. (Reviewed July 2020)

Professional and efficient, excellent quality work, and good value for money, and zero mess! Superb service.

I will definitely be booking up again next year. (Reviewed July 2020)

Outstanding service. Jonathan was very knowledgeable, helpful and friendly. Definitely would recommend his services. (Reviewed July 2020)

I have used Jonathan over last few years and he is enthusiastic, polite, clean and delivers what is promised. I will continue to use his services in the future. (Reviewed July 2020)

Jonathan has been cleaning our chimney since he took over the business and has never failed to be friendly, professional and prompt. In these Covid 19 times he came with PPE and we could trust him completely. An excellent service, long may he continue. (Reviewed July 2020)

Great service. I needed the chimney swept after purchasing a property with a poorly maintained chimney. It ended up being a much bigger job than expected but handled professionally and cleanly Lots of useful advice given to help keep the house and our neighbours safe. I will be using this company every year. Great value. (Reviewed July 2020)

Professional, efficient and friendly service as always. Thank you. The process keeps our young kids enthralled (this time through the front window only)!! (Reviewed June 2020)

Jonathon has cleaned our chimney for many years: he has always done an impeccable job with great professionalism and friendliness. I would recommend him unconditionally. (Reviewed June 2020)

Jonathan has been cleaning our chimney for several years; he is friendly, efficient and professional, and leaves the house spotless. Have recommended him to other people. (Reviewed June 2020)

As usual, Jonathan was cheerful and professional. He left the house immaculate. He does an excellent job. He wore full PPE and his van was state of the art in terms of virus protection. We were impressed! (Reviewed June 2020)

Excellent service as usual. (Reviewed June 2020)

A welcome reminder email followed by an efficient booking service and finally a thorough prompt pleasant visit with Jonathan well togged up with the right gear for Covid-19 times. No mess left. What is there not to like. (Reviewed June 2020)

Reliable professional service with good tips for keeping our log burner and chimney in good condition (Reviewed June 2020)

Really excellent - clean fast,friendly, and superbly knowledgeable. (Reviewed June 2020)

We've had Jonathan sweeping our chimney for four years. He's timely, friendly and meticulous in keeping and leaving things clean. (Reviewed June 2020)

I was extremely happy with the service I received from Best Chimney Clean and cannot recommend them enough! (Reviewed June 2020)

We have been customers for a number of years so we are not really in a position to draw comparisons. However our experience is probably best summed up by saying, if you want the 'best' then this is the place to come. (Reviewed June 2020)

All went very smoothly - on time, efficient, helpful, friendly. I'll be booking again for next year! (Reviewed June 2020)

We have been using Jonathan to sweep our chimneys for many years. Booking is easy followed by an email reminder with a link to telling you more about the appointment. Our original appointment was cancelled owing to the lockdown. The appointment was remade for the 8th June and we were reassured as Jonathan is now using more personal protective equipment to protect everyone. Jonathan has respect for your property and belongings putting down protective sheets, everything is left clean and as it was found. Certificates are emailed and I congratulate Jonathan on his online administration system which sent us our insurance approved certificate within five minutes of Jonathan leaving our property. An all round 5 star service, we would not think of using anyone else. (Reviewed June 2020)

Excellent job and great customer experience. Highly recommended. (Reviewed June 2020)

We have used Jonathan for several years and his service has always been excellent and efficient. With the current COVID 19 issues, Jonathan takes all precautions necessary to keep his customers and himself safe. We would have no hesitation in recommending him. (Reviewed June 2020)

Johnathon is quietly efficient, clean and professional. He has swept our Chimney and Log burner for four years now, and would recommend him without hesitation. (Reviewed May 2020)

Given that Corona interrupted Jonathan's usual great date keeping, as usual, he easily rearranged our previous booked appointment (delayed by COVID). Punctual to the minute, smiling and settled. Usual dust sheets laid and the job was done in his usual calm and complete manner. Do not look for another Sweep in the Exeter locality! (Reviewed May 2020)

Jonathan's work is 100% professional from start to finish, and he is extremely knowledgeable about all aspects of flue systems, burners and fuel itself. He doesn't just sweep the chimney, but supplies an exhaustive health check of the whole system. Very highly recommended. (Reviewed May 2020)

Can't fault the service. Don't think there was a grain of dust/soot left behind!
Polite and very professional and will certainly be using again. (Reviewed March 2020)

I have used Jonathan for a few years. Would highly recommend. He's grate at his job! (Pun intended) (Reviewed March 2020)

Very professional and efficient service. Great communication was provided by Best Chimney Clean. Would highly recommend. (Reviewed March 2020)

First class job. Would highly recommend (Reviewed March 2020)

This is one compnay that delivers excellence on all fronts. 100% trusetd , 100% great service , 100% Professional

Dont use anyone else. (Reviewed March 2020)

Excellent service.

Very professional.

Reliable time keeping.

Great communication.
(Reviewed February 2020)

Great. Reliable. Friendly. Reassuring. Informative. (Reviewed February 2020)

Excellent chimey sweep. Very clean and tidy, very reliable. I consider Jonathan to offer good value for money. I have recommended him to friends. I have used him for 2 years and will continue to do so. (Reviewed February 2020)

An extremely professional service. Very clean, considerate and friendly. It was the first time I had used the company and I was very happy & impressed. I will be recommending them to friends & clients in my Town. (Reviewed February 2020)

No mess, very prompt and efficient service. I will be using Best Chimney Clean again next year. (Reviewed February 2020)

I met Jonathan through my employers, so already knew that he was punctual, polite, knowledgeable & meticulously clean.
I booked him verbally & soon received a confirmation email, followed up by a couple of reminders nearer the time.
A great job thank you. (Reviewed February 2020)

Prompt and courteous. Excellent professional Service. Impartial advice. Would recommend and will use again (Reviewed February 2020)

Jonathan is a five star professional. We couldn't have wished for a better or more expert service. He sets the bar very high and clears it with ease!
We do have one complaint though, he's so good that it seems that everyone who's ever used his services then won't go to anyone else, so you may have to wait a while before he'll be able to find a space to fit you in! But it's well worth the wait and we wouldn't advise you to go anywhere else.

John Haysom (Reviewed January 2020)

We have used Jonathan for a few years now - always an excellent service (Reviewed January 2020)

Excellent service, arrived exactly on time.

Very honest, we expected to have 2 chimneys cleaned but were told that only 1 needed doing.

Really pleased and will use again next year. (Reviewed January 2020)

Top quality and professional work. Excellent communication from initial contact through to completion. Highly recommended if you need advice or your chimney swept.
Thank you Jonathan at Best Chimney Clean. (Reviewed January 2020)

The service was great with good communication before hand as well. (Reviewed December 2019)

Excellent service as usual. Jonathan is always on time and extremely conscientious with regard to our wood burner and looking after our property. Thank you. (Reviewed December 2019)

Excellent job. Always turns up on time and gives a friendly efficient service. (Reviewed December 2019)

Best Chimney Clean lives up to its name. Johnathen arrived exactly on time, as agreed, completed the task on three chimneys with out fuss and was punctilious in leaving the property clean. Excellent service which was thoughtfully and conscientiously completed. (Reviewed December 2019)

Excellent professional service as usual. (Reviewed December 2019)

Excellent service and very useful advice. (Reviewed December 2019)

Absolutely first class. The consummate professional (Reviewed December 2019)

Whole experience was professional, efficient, friendly and helpful from booking through to completion. (Reviewed November 2019)

Fab service - careful not to leave any mess, friendly and professional (Reviewed November 2019)

Jonathan offers a friendly, professional service. No mess, no fuss and reliable. I would recommend his services without hesitation and will continue to leave our wood-burners in his safe hands! Many thanks. (Reviewed November 2019)

Prompt attendance at appointment time. Very clean and efficient sweep of our log burner chimney. Recommended. (Reviewed November 2019)

Punctual, friendly, clean and efficient - what more could you ask? (Reviewed November 2019)

Excellent service form a very cheerful and professional Jonathan. Left everything tidy and spotless. No hesitation in recommending him. (Reviewed November 2019)

Excellent plus after care (Reviewed November 2019)

Excellent service. Efficient booking, great attention to detail... for example drying the wheels on his vacuum before entering the house. Work done quickly and very reasonably priced.

Will no doubt be reminded when we need Jonathan's services again! (Reviewed November 2019)

So nice to experience a friendly, incredibly efficient, service. The initial telephone call to book our appointment was answered punctually and a date duly booked in. A reminder email was sent a week before with an incredibly easy link to follow to say I confirmed I would be in etc. Jonathan turned up exactly on time, was friendly, efficient and left not even a spot of dirt. Thank you! (Reviewed October 2019)

Jonathan went the extra mile to find a convenient time to visit and sweep the chimneys (Reviewed October 2019)

Have used Jonathan for years. A totally efficient service, from beginning to end. Emails are always answered in a timely manner, Jonathan shows respect for our property and belongings and he doesn't make a mess. Unlike some chimney sweeps we have experienced in the past. We receive a certificate to say our chimneys have been swept and are safe. On top of all this he is friendly and never seems in a rush (Reviewed October 2019)

Very efficient, great time keeping, very professional but friendly approach. (Reviewed October 2019)

Jonathan consistently provides a good efficient service and gives reminders and updates to make the whole process easy (Reviewed October 2019)

Excellent level of service. Clean and quick. Very pleased (Reviewed October 2019)

As always Jonathan was very clear with his assessment of the state of our chimney and was able to offer his expert advice. We had a technical query which he sorted out and provided clear guidelines for future use. As usual he was very helpful and efficient and I would have no hesitation in recomending him to others. (Reviewed October 2019)

Jonathan's professionalism is exceptional - dealing with initial enquiry, making the appointment, follow up confirmation, punctual, thorough, clean and tidy. (Reviewed October 2019)

Proactive booking and as always quick and efficient service. Jonathan is very knowledgeable about his business and gives helpful advice for the coming year. Thank you (Reviewed October 2019)

A friendly, reliable chimney sweep who works to a high standard. Cannot fault him. (Reviewed October 2019)

Jonathan has been a pleasure to deal with from start to finish. Extremely professional, friendly and thorough. The pictures from inside the chimney were a particular highlight and demonstrate his thorough approach. Cannot recommend highly enough and will definitely be using his services again. (Reviewed October 2019)

As always Johnathan was professional and efficient. Thorough job, no mess and a nice smell! (Reviewed October 2019)

We used Jonathan for the first time last year. We were very impressed last year. Once again he was excellent - friendly efficient and punctual. (Reviewed September 2019)

Jonathan is so efficient, clean and always courteous that we would not consider using anyone else to take care of our chimney. We can use our woodburner with confidence after Jonathan has cleaned the flue. We feel very lucky to have found him. (Reviewed September 2019)

Only the second time thst Jonathan has cleaned our chimney but we wouldn't take our custom anywhere else .He runs a very efficient, reliable and professional service. Couldn't be better
Thanks again Jonathan (Reviewed September 2019)

Always very efficient with no trace of dirt. Pleasant and friendly manner. Good to have someone reliable. (Reviewed September 2019)

I continue to be completely satisfied with Jonathanâs service which I have been using since he took over the business. He carries out the process with an extraordinary level of cleanliness and efficiency. I am always amazed how little disruption his annual visit makes - even the dog scarcely noticed his visit, very unusual behaviour for him! (Reviewed September 2019)

Excellent service and impartial advice, nice guy, clean and efficient - we will certainly be in touch with him in future.
(Reviewed September 2019)

Very efficient. Always on time. No mess. Always excellent service from Jonathan. Highly recommend him. (Reviewed September 2019)

Marvellous service. If we were all this efficient life would be so much easier! (Reviewed September 2019)

Excellent in all categories. Jonathan was punctual, efficient and tidy. The work area was well protected and left immaculate. Our chimney will be far more efficient particularly as he retrieved a long-dead, well-smoked squirrel from the soot trap behind the fire! (Reviewed August 2019)

Excellent service - unconditioanlly recommended (Reviewed August 2019)

Jonathan has provided chimney sweeping services for us for a few years now, and has never let us down. He has been consistently professional, reliable and friendly. I highly recommend his business. (Reviewed August 2019)

.
Best chimney sweep has been cleaning our chimneys for a good many years now we wouldn't go anywhere else 5* service, never leaves any mess, always polite and professional
Would definitely recommend (Reviewed August 2019)

Jonathan provides an reliable first-rate service, using the latest technology for a swift and absolutely thorough job at a competitive price. Friendly and courteous, each year he leaves our home spotless with fresh clean chimney that we can use with total confidence. Thank you, Jonathan. (Reviewed August 2019)

Jonathan provides an excellent, friendly and professional service and is always happy to offer advice on how to keep our wood burning stove operating at its best. (Reviewed August 2019)

Excellent reliable service. Really knowledgeable and provides sound advice. No mess left! Would recommend to anyone needing a chimney sweep. (Reviewed August 2019)

Johnathan has been giving us an excellent service for several years. Turned chimney sweeping into an art form. He is brilliant at his work and a true professional.
Always look forward to when itâs time for the annual clean.
(Reviewed August 2019)

Best Chimney give a very efficient, thorough and courteous service. I would not hesitate to recommend. (Reviewed August 2019)

Contact him, he replies the same day. Make an appointment he arrives on time. Meticulous about cleanliness and doing the job thoroughly. Always pleasant. (Reviewed July 2019)

Excellent in all respects. We have used Jonathan for 3 years running now, and are very pleased to have found him. Highly recommended. (Reviewed July 2019)

Have used Hume for several years. Very clean and efficient. Professional all round (Reviewed July 2019)

Jonathan is highly professional, knowledgeable and reliable. He is punctual, does a thorough job and leaves everywhere clean and tidy. (Reviewed July 2019)

A great service.
Jonathan reminds you when your chimney needs a clean and is quick and efficient.
I would have no hesitation in recmmending him. (Reviewed July 2019)

Why recommend anyone else. Clean sweep beyond the chimney pots of others. At a stroke of a brush, with song & dance routine, could easily be in the movies.
Dick Van Dyke & Sooty. (Reviewed July 2019)

As always, Jonathan provided a friendly, efficient and reliable service for our thatched cottage. I am happy to keep coming back to him year after year. (Reviewed June 2019)

Careful,friendly,on time, helpful, reassuring.
Couldn't have asked for more. (Reviewed June 2019)

As reported elsewhere, punctual to the second, courteous, clean and efficient. Seven years of service delivered without a hitch. Highly recommended. (Reviewed June 2019)

Jonathan is always punctual. We got a wood burner for the first time about 4 years ago and he has given us excellent advice on how to use it (Reviewed June 2019)

I always have Jonathan to sweep and clean my chimney. He is friendly, efficient, and trustworthy.

I would recommend him to everyone who needs this service.

(Reviewed June 2019)

Reliably excellent, cheerful &friendly service. (Reviewed June 2019)

Jonathon did an excellent job cleaning our log burner. He came of an evening to suit around our work and did the job in good time. He was very clean, left no mess and gave us good advice on how to maintain our burner. (Reviewed June 2019)

Excellent service: efficient re: quality of service, time taken.
Great care taken over keeping premises clean i.e. dust sheets put down where needed.
A very personable tradesman who knows his trade and provides sound advice. (Reviewed June 2019)

Another efficient chimney clean, and, as always, Jonathan also gave me some useful advice about running the wood-burners at their best. (Reviewed June 2019)

Excellent as always. Clean, tidy, polite, informative and efficient. I'd recommend Best Chimney Clean to anyone. (Reviewed May 2019)

As the name implies, 'Simply the best'. From the ease of making the appointment to the work being done. A truly professional service; no fuss, no mess. A pleasure to do business with. (Reviewed May 2019)

Excellent (Reviewed May 2019)

Another great bit of service.
Best by name ,best by nature.
Wood burning stove as clean as a whistle now Jonathan and nothing to clean up after you have gone
(Reviewed May 2019)

Exceptional
So clean,not a grain of soot left around.
Also carried out minor repairs to both the wood burner stove and rayburn as part of the service.
All done punctually in a cheerful, professional manner..
Paul
(Reviewed May 2019)

I've recently moved into a cottage with a wood burning stove and in the house purchase pack was a certificate stating the chimney has been swept!

A few weeks ago I received a humorous post card from the said chimney sweep Jonathan as a reminder that it was due again.

I made contact and got an immediate response and made a booking. I had no idea what to expect - Jonathan duly arrived was very smart no Dick Van Dyke there I thought! Put down sheets and duly swept the chimney no fuss no mess - nothing! Absolutely brilliant.

He was informative and helpful as well re fire, wood, alarms etc

I would highly recommend him. (Reviewed May 2019)

Jonathan is always friendly and helpful. He's been sweeping our chimney for several years now and I would highly recommend his services. (Reviewed May 2019)

Best Chimney Clean provided me with hussle free exelent service. Friendly and flexible approach and 'can do' attitude are amazing. Just want to say thank you to Jonathan. (Reviewed May 2019)

Highly professional. Everything very clean and would definitely recommend Jonathan and his business to anyone (Reviewed May 2019)

Jonathan has provided a five star professional and personal service for the past 4 years (Reviewed April 2019)

Jonathan is a delight to have in the house. Nothing is too much trouble; he arrives when he says he will, does what he's come to do and is professional, efficient and friendly. He also knows precisely what he's talking about. We have every confidence in him and wouldn't use anyone else. (Reviewed April 2019)

If the priority is price...find someone else! If you want a reasonable price for quality, experienced, 'grief free' work...you've found it! Excellent communication so no 'misunderstandings'! (Reviewed March 2019)

Best Chimney Clean was very professional. Jonathan Miles went the extra mile and the customer service was superb. I would highly recommend this business to anyone. (Reviewed March 2019)

Excellent service - Jonathan is courteous, friendly and, very efficient. He takes the utmost care and, we can highly recommend him to others in need of a chimney sweep. (Reviewed March 2019)

Excellent service provided again. Always very thorough, clean and professional. In addition, Jonathan has provided some good quality advice on a problem firebox, using his extensive experience and contacts. (Reviewed February 2019)

Jonathan arrived bang on time and completed the work cleanly efficiently and mess free.
He was also very informative and helpful,I.
I would definitely recommend him.. (Reviewed February 2019)

Excellent service from start to finish. Very professional, and very clean. Superb (Reviewed February 2019)

Brilliant service with annual reminder about 6 weeks before chimney needs sweeping and another nearer the day. On time and clean and tidy.

(Reviewed February 2019)

Previous reviewers have said it all! I can't think of any new superlatives. Impressive all round and first rate value. (Reviewed February 2019)

Jonathan Miles is a professional and reliable chimney sweep as well as being a pleasant and helpful person. I would recommend him to anyone who has chimneys which need sweeping. (Reviewed February 2019)

Jonathan is always curteous and professional.

Up-to-date methods (you would not know the chimney was being swept)

Was recommended by my neighbour no regrets. (Reviewed February 2019)

Excellent service. Jonathan is always on time, if for any reason he is going to be late he will ring to let you know. We can pay for the work that has been done through online banking which is very convenient. Good advice is always given especially as we have a thatched roof we have our chimneys swept twice a a year August and January. (Reviewed February 2019)

Excellent, professional and friendly service. Thank you! (Reviewed February 2019)

Jonathan of Best Chimney Clean is super efficient, speedy, punctual, clean and tidy, gave helpful advice, charming but doesn't waste your time. Excellent service. (Reviewed February 2019)

Excellent. We would highly recommend Best Chimney Clean. (Reviewed January 2019)

Jonathan was punctual, very pleasant and professional.
Job performed without mess at all. Extremely helpful.
No doubt will be using his services again.
No hesitation to recommend him! (Reviewed January 2019)

Highly Recommended (Reviewed January 2019)

An excellent Five Star service. Jonathan is thoroughly professional, friendly, well informed, tidy and helpful.Terrific communicator. First class work. I would not hesitate to recommend him. (Reviewed January 2019)

Really good service, very efficient and thorough, never any dust or mess. Jonathan also passes on good advice on my woodburner working to max. efficiency. (Reviewed January 2019)

First class- absolutely no smell or mess as have experienced in the past with other sweeps . Jonathan Miles was recommended to me and I have no hesitation in passing this on. (Reviewed January 2019)

Very efficient service. Best chimney sweep we have ever had. (Reviewed January 2019)

We moved house, and kept jonathan. Perfect. (Reviewed December 2018)

Very reliable, clean and tidy. Plenty of communication appointment reminder and very pleasant service. (Reviewed December 2018)

Prompt, competent, helpful and funny
(Reviewed December 2018)

Very impressed by Jonathan's efficient service. I was kept informed of arrival & the chimney was swept with minimum fuss & no mess. Particularly impressed by the payment process. (Reviewed December 2018)

The whole process of booking the service , arranging the date and the work itself was very efficient, clean , and thoroughly carried out by Jonathan Miles .I have no hesitation in recommending him to other customers .Many thanks Jonathan and best wishes for the future (Reviewed December 2018)

Consistently excellent, professional and friendly service- we have total confidence in Jonathon's skill and expertise. We also much appreciate his concern and advice on the environmental aspects of a woodburner. (Reviewed December 2018)

Jonathan made clear arrangements, contacted me when delayed by traffic, left the room spotless and the work is good value for money. As I had to leave on a work trip later that day, I haven't yet had a chance to light a fire, but I am very much looking forward to doing so when I get back. (Reviewed December 2018)

We received a professional service, clean and tidy. Highly recomend and will be using again. (Reviewed December 2018)

Excellent service as always. Jonathan is always on time and happy to give extra advice when asked for. His work is clean and tidy. (Reviewed December 2018)

Very good service. Arrived on time did a very good job. (Reviewed November 2018)

Efficient, friendly and informative.
Cannot fault and will definitely use again.
Very impressed. (Reviewed November 2018)

Excellent service, reliable and efficient and a very personable approach. (Reviewed November 2018)

Very professional service and great technical capability. Very friendly and prompt.
Carries out video inspection service and provides files for your insurance company. I wouldnt use anyone else (Reviewed November 2018)

As good as ever
Would never go to anyone else (Reviewed November 2018)

Excellent service. Very proficient and knowledgable. Incredible effort to leave everything clean and tidy (Reviewed November 2018)

Jonathan is a true professional and did a great job. We are absolutely delighted and it is a pleasure to do business with him. (Reviewed November 2018)

Very professional service, right from making the booking to leaving site. Jonathan really understands that it is your home, and does a first rate job. Highly recommended (Reviewed November 2018)

Punctual arrival, efficient job done, no mess and reasonable cost! Excellent service overall. (Reviewed October 2018)

Jonathan is friendly helpful, and goes beyond the sbasic standard required by some degrees. (Reviewed October 2018)

Always friendly, takes pride in his work and knowledgeable. Would never change my chimney sweep. Excellent service. (Reviewed October 2018)

Brilliant as usual. Always very thorough and no mess. Excellent advice given on getting the best from our stove (Reviewed October 2018)

You can publish my feedback on your website so long as you don't give my name/contact details.

By all means use my first name only and general location; perhaps EX6

As noted above - service was good; timing was good; attention to detail was good - what more can you say. (Reviewed October 2018)

excellent service prior to the visit, on the day and post visit. great customer service (Reviewed October 2018)

Jonathan arrived on time. Was very friendly. I was very pleased with his work. He was extremely clean and tidy and even put the furniture back for me after. Would definitely recommend. (Reviewed October 2018)

We have been using Jonathan since he took over the business many years ago, it is always a pleasure to see him. He is always on time and never in a rush, or answering his phone, which makes you feel that you have his completely attention. He treats your home with respect and most importantly does not leave any mess. (Reviewed October 2018)

Jonathan provides a first-rate service. He is always prompt, courteous, clean, and ready to share advice and expertise if needed. (Reviewed September 2018)

This is the second year we have used Jonathan to clean our chimney. If it was possible to give him six stars, we would! He is punctual, professional, extremely pleasant and efficient to deal with, leaves no mess or dust. In short, he does a perfect service. (Reviewed September 2018)

Clean, efficient and friendly as ever. (Reviewed September 2018)

Best of the Best, great service from start to finish, good knowledge of wood burners and good advice on how to get the unit to work to give maximum out put.
(Reviewed September 2018)

Jonathan at Best Chimney Clean was very professional and efficient when he cleaned our chimney. He went to great lengths to minimise the leakage of any dust or debris into the room, and he cleaned the chimney in the most thorough fashion. At the end of the task there was no trace of dust or dirt on the furniture or around the hearth. I fully recommend this business to any potential customers. (Reviewed September 2018)

This is the second time Mr Miles has cleaned our two chimneys. He is very efficient and skilled. He comes fully equipped. He confirms with us beforehand which is helpful. He is friendly and very professional and leaves absolutely no trace. We are happy with him and have recommended him to a neighbour (Reviewed September 2018)

Efficient, friendly, knowledgeable, clean and quick. Never had a problem in several years (Reviewed September 2018)

Excellent service, not only a professional job well done but good advice on chimney and stove maintenance. The reminder the day before the clean was very efficient (Reviewed August 2018)

We have used Best Chimney Clean Ltd for a numbe rof years. We have always found Jonathan Miles to be reliable, efficient and professional. Strongly recommended without reservation. (Reviewed August 2018)

Jonathan at Best Chimney Clean is absolutely first rate. Thoroughly professional, reliable, courteous, and friendly. His equipment is up to date and top-of-the-line and he takes great care to keep everything super tidy as well. Recommended highly and wholeheartedly!
(Reviewed August 2018)

Professional, effective, reliable and friendly. We've used Jonathan for 2 years now. Happy to recommend him. (Reviewed August 2018)

Reliable, knowledgeable and highly professional. (Reviewed July 2018)

Jonathan does an excellent job. He is always on time, is very pleasant and is a very clean worker. First class. (Reviewed July 2018)

Jonathan has helped me for a few years now. Iâve always found him friendly and helpful. (Reviewed July 2018)

Super service. All invoicing done paperless now which is great. So efficient and tidy. Fascinating to watch the whole procedure too! Highly recommend. (Reviewed July 2018)

It is a pleasure to see Jonathan each year. We can relax knowing that the chimney has been thoroughly and safely cleaned. He provides a truly professional service (Reviewed July 2018)

From the booking, to getting the jobs done, Jonathan was professional, friendly and efficient. We were very pleased to have his advice on the chimney cowl. (Reviewed July 2018)

Professional, friendly, punctual, reliable, excellent communication, clean and respectful, honest and knowledgeable, reasonably priced, will be asking Jonathan to come back next year (Reviewed July 2018)

This was the first time of usingJohns company and the first of many.
Very polite,efficient & very clean.
No hesitation to recommend this business. (Reviewed July 2018)

excellent service from start to finish. (Reviewed June 2018)

Jonathan comes to our house every year to clean our chimney, and has always provided an efficient, professional and reliable service. We highly recommend him. (Reviewed June 2018)

Very polite and efficient, no mess left behind, explained what he was doing.

When I had a problem he rang me with good advice and what to do and this rectified the issue (Reviewed June 2018)

Best is the best recommendation I can give. (Reviewed June 2018)

Excellent service. Not necessarily the cheapest but prompt, polite, clean and efficient giving one confidence to rely on it. (Reviewed June 2018)

Best Chimney Clean Limited offered a highly professional service which was excellent value for money. The communication was also very good. (Reviewed June 2018)

Jonathan has swept my chimneys for the last six years and I hope that he will continue for the next six. He is punctual, courteous and quick and leaves the area spotlessly clean. I recommend him without reservation. (Reviewed June 2018)

Johnathan comes in like a "breath of fresh air". He's cheerful, friendly and very efficient. What particularly impresses us is his professionalism. As such he doesn't balk at giving bad news. E.G. When cleaning the chimney with our last woodburner he noticed that the cast iron heating chamber had cracked and he had to condemn the stove. (Reviewed June 2018)

From reminder, through to making an appointment and completion of the work a truly excellent service. (Reviewed June 2018)

Always very prompt and extremely efficient. An excellent job, as always. I can highly recommend Best ChimneyClean. (Reviewed June 2018)

Jonathan is a polite,friendly and efficient individual who ALWAYS does a good job.He has been sweeping our chimney annually since he took over the business from Mark Best.Harry,his gorgeous spaniel always accompanies him,but unless a specific request is made,he(the dog)remains in the van!We will continue to use Jonathan as long as he remains in business and long may that be! (Reviewed June 2018)

Efficient and courteous service, I would certainly recommend Best Chimney Clean! (Reviewed June 2018)

As always, excellent service in all respects. (Reviewed June 2018)

Prompt, friendly, efficient.
Not only examined and swept chimney, but also adjusted fire door - a tricky task for me to do. (Reviewed June 2018)

Jonathan has swept my chimney twice. On both occasions he arrived on time, did an excellent job, with a very pleasant manner, giving me helpful advice, and leaving the room completely clean. I have complete confidence recommending him to others. (Reviewed June 2018)

Jonathan was superb. He was super prompt, super clean and super helpful. He also gave us lots of great advice on how to run the wood burner efficiently and safely. We will use him again and we would always recommend him. He was top class. (Reviewed May 2018)

Excellent service and very sound advice; our woodburner is functioning properly after years of inferior performance! (Reviewed May 2018)

Great service. Arrived on time. No fuss. No mess. Very enthusiastic about our new chiminee. Would highly recommend

(Reviewed May 2018)

Unusually efficient and friendly, very intelligent and completely responsive to what we needed. (Reviewed April 2018)

Jonathan provided an highly efficient service and gave us some helpful advice. Contact and communication was easy and replies prompt. Why had we not found him and Dan before? (Reviewed April 2018)

Birds had been getting into our boiler. Jonathan sourced a suitable grill, modified it and installed it in the chimney cowl. A very neat job saving sparrows from harm and protecting the oil burner from damage (Reviewed April 2018)

We used Jonathan's service for the first time this month, and were impressed by his professionalism. Happy to recommend him (Reviewed March 2018)

I've used Jonathan a few times now for my chimney and he always provides impeccable service. He arrives promptly, is polite, meticulously tidy, knowledgable and efficient.
He appears to have added a new reminder service for your appointment which is a great help.
Can't recommend him highly enough. (Reviewed March 2018)

Very professional service. Would highly recommend. (Reviewed March 2018)

Good communication, punctual (Reviewed February 2018)

Based upon previous customer feedback and recommendations on this and other websites I chose Best Chimney Clean Ltd to sweep our chimney.
Jonathan arrived promptly and immediately set to work. He was scrupulously clean during the sweeping process ensuring our wood burner was completely sealed to prevent any soot coming back into the room.
Upon completion we were provided with a Certificate of Sweeping.
I found Jonathan to be polite, personable and extremely efficient at his job. I will have no hesitation in making use of Best Chimney Clean Ltd in the future and I wholeheartedly recommend him to any potential customers.
Thank you (Reviewed February 2018)

Very efficient, effective, professional.

Just what was needed. (Reviewed February 2018)

Very professional, efficient and friendly, well mannered and pleasant personality. (Reviewed February 2018)

Prompt, efficient, thorough, clean and friendly service. (Reviewed February 2018)

Jonathan has cleaned our chimney for about 7 years. He is excellent. He turns up punctually, does a thorough & clean job. As the property is thatched it is essential to have someone you can trust to do a good job. I can highly recommend him. (Reviewed February 2018)

As always, Jonathan was professional, friendly, thorough, very knowledgeable (not only about chimney sweeping but also my Rayburn and its fuel and other related matters) and again as always, did the job efficiently, confidently and without leaving any mess whatsoever. He is by far the best chimney sweep I have ever had (and I am 72) and I wouldn't hesitate to recommend him. (Reviewed February 2018)

John has attended our home for the last 3 seasons to sweep our chimney. Utterly perfect, no mess, no damage and no bother on all those visits. He sheeted down th hallway and the work area before even bringing in his equipment. I have been most impressed by his high standards on every visit. He is knowledgeable and efficient, the service he provided on all the occasions was first class!! Will deffo be calling him in next season, but he sends out a reminder card which is a perfect memory-jogger. Donât need to go to anyone else. Perfect. (Reviewed February 2018)

Good communication; punctual; excellent service; good interopersonal skills (Reviewed February 2018)

We have used Jonathan's first class service for a number of years now, He sends out yearly reminders (very helpful) responds quickly to appointment requests, arrives on time and does an excellent no mess job. He also advises on maintenance needs to our wood burner and will carry out tasks if requested. Have recommended him to numerous friends now and will continue to do so. (Reviewed January 2018)

Jonathan has cleaned our chimney for a couple of years now. He is always punctual, clean and tidy with expert advice for the safe use of our wood burner in the next year. Highly recommended (Reviewed January 2018)

Excellent as always (Reviewed January 2018)

Reopening a sealed fireplace. Jonathan did hte initial sweep and inspected the chimney. Offered great advice on other aspects. Will be in touch again for the pressure test. (Reviewed January 2018)

Best Chimney Clean was recommended by my neighbour and I am not dissapointed and will use them again. (Reviewed January 2018)

Many of Jonathanâs previous reviews mention the word professional, this sums his service
precisely. (Reviewed January 2018)

Excellent service carried out in a prompt , professional and personable way.As customers we couldn't ask for a better service Thanks Jonathan (Reviewed January 2018)

A fully professional, prompt and clean service backed up by a very personable and friendly company owner. I have no hesitation in recommending 'Best Chimney Clean Ltd'. (Reviewed January 2018)

Very pleased with the quality of work, very professional and clean job. (Reviewed January 2018)

The service was excellent in every way. Jonathan is pleasant, very professional, and his communication is faultless. He is also a very clean and tidy worker â no mess despite the fact that the chimney had not been cleaned for three years! I would happily recommend this service to anyone. (Reviewed December 2017)

No fuss,no dust,excellent service (Reviewed December 2017)

Always efficient, great reminders about the appointment ahead of time and completed the job in about 20 mins with no mess. Thank you! (Reviewed December 2017)

Excellent service. Texted, replied, appointment made, turned up, work done to high standard with additional proper advice.
What more would you want? (Reviewed December 2017)

The service was carried out very efficiently. Thoroughly and without any mess. (Reviewed December 2017)

Great service provided. Jonathan was very knowledgable. We look forward to the next visit. (Reviewed November 2017)

Really excellent service. Fast, quick, clean and efficient. He even gave me tips on the best way to control the airflow on my stove - highly recommended! (Reviewed November 2017)

Johnathon was prompt to arrive, extremely efficient, clean and tidy. He was also very good with our talkative dog! Received really helpful tips on maintaining life of our log burner and the flu. Issued with certificate. Would definitely recommend and will book again for spring clean once we have had our last fire. Text reminders really helpful - excellent service (Reviewed November 2017)

Initial call back was within hours. Excellent service with clear reminders on which day they were coming. Very clean and tidy during and after the work. Would absolutely recommend. (Reviewed November 2017)

excellent service. punctual and no mess. good booking system with reminder and confirmation email. advice and contacts if follow up stove maintenance is required. (Reviewed November 2017)

Excellent (Reviewed October 2017)

Excellent, efficient, clean service provided. Loved the reminder that the service was due. Certainly continue to use Jonathan Miles (Reviewed October 2017)

After looking for a hetas registered chimney sweep I came across Jonothon's website , so i booked a sweep afer reading other reviews. Everyone was so pleased with the service, and I can see why ,not only is he helpful and knowledgeable,but he's also very cheerful . Wouldn't hesitate to recommend and wouldn't think of using anyone else . Thanks again for a job well done (Reviewed October 2017)

We have never had the need to use a chimney 'sweep'. Jonathan was recommended by the previous owner of our house and we are very glad indeed. Jonathan was professional, friendly, clean, fast and thorough. Wouldn't hesitate to use in the future. Excellent communication and service. (Reviewed October 2017)

Arrived slightly early, completed work in good time and worked in a clean and tidy manner. We have used Jonathan on three occasions now for our annual clean and his standard is consistently good! (Reviewed September 2017)

Excellent as usual- highly recommended:-) (Reviewed September 2017)

Nice chap, brilliant service. (Reviewed September 2017)

Jonathan arrived bang on time, was very tidy and methodical in his work and left my fireplaces and surrounds, aside from my chimneys,much cleaner than he found them. Always fascinating watching a professional at work. (Missed running out in the road to see the brush coming out the pot but he did show me a photo....must be showing my age!) Looking forward to next year, excellent service. (Reviewed September 2017)

Considering the dirty manure of chimney cleaning, Jonathan's workspace is immaculate, he's meticulous about protecting interior surfaces and does a great job cleaning and checking the fire and chimney in good time. He's also personable and polite. (Reviewed August 2017)

As above - excellent (Reviewed August 2017)

Jonathan Miles delivers a quality service in a professional manner. He takes bookings and arrives promptly. He takes great care to cover my floors, does a thorough job and clears everything away.... at a reasonable price. We are very pleased with his work and do recommend him to friends. (Reviewed August 2017)

We used Jonathan's service for the first time this month, and were impressed by his professionalism. He also turned up on time! Happy to recommend him. (Reviewed August 2017)

An excellent, knowledgeable, considerate and friendly professional service. Highly recommended. (Reviewed August 2017)

Always on time, very clean - absolutely no dirt or mess at all, thoroughly professional and friendly. (Reviewed July 2017)

Always service with a smile. Efficient, friendly and good value. (Reviewed July 2017)

Highly professional customer centred service. (Reviewed July 2017)

Jonathan is excellent at his job. He always turns up on time, is polite, friendly and very careful. I recommend him. (Reviewed July 2017)

Prompt, clean and efficient service (sweeping four
chimneys in an old property. Altogether a cheerful and very professional job by Jonathan. (Reviewed June 2017)

As always an excellent service from the booking of the appointment through to completion of the work. This is truly a 5 star service. (Reviewed June 2017)

Quite simply, excellent service. (Reviewed June 2017)

Second time we have used Best Chimney Clean. Excellent service, professional, friendly and helpful. (Reviewed June 2017)

Jonathan is a polite,friendly person who is professional and thorough.He did an excellent job with which we are delighted.I am sure this was the cleanest visit ever. (Reviewed June 2017)

Jonathan is excellent. Knowledgeable, courteous and efficient he provides a great service and we've used him for several years now. Highly recommended (Reviewed June 2017)

Excellent in all respects: very professional, punctual, tidy, friendly and courteous. (Reviewed May 2017)

Jonathan has looked after our wood stove for a long time. Any questions are answered , nothing is too much trouble. The High standard of service is clean and professional. Highly recommended. (Reviewed April 2017)

Jonathan was punctual, clean, professional and altogether a pleasure to deal with. He also has the necessary qualifications for the thatch insurance. I will be using him again, (Reviewed March 2017)

Jonathan is as professional and courteous as all his reviews suggest, but his depth of knowledge and enthusiasm deserve equal praise. I haven't hesitated to recommend him to anyone! (Reviewed March 2017)

Excellent service and a very personable team. They were punctual, tidy and organised and I would recommend Best Chimney Clean to anybody. (Reviewed March 2017)

I have used Best Chimneys for many years and Jonathan Miles has consistently offered me excellent service. He is thorough, makes sure everything is safe, most courteous and great value for money. (Reviewed March 2017)

Excellent friendly service (Reviewed March 2017)

Brilliant! Jonathan is extremely helpful and knowledgeable. Highly recommended. (Reviewed March 2017)

Always polite and professional and never any mess. I would recommend Best Chimney Clean to anyone. (Reviewed February 2017)

Excellent service all round - clean, efficient and thorough. Very personable and caring. I highly recommended Jonathan Miles. (Reviewed January 2017)

Jonathan Miles was a pleasure to deal with, and he was punctual, thorough and worked incredibly cleanly. A first class job. (Reviewed January 2017)

professional, efficient, clean service & good value for an essential job. (Reviewed January 2017)

Jonathan, of Best Chimneys) has been cleaning my chimneys for several years. He has proved to be thoroughly reliable, courteous and efficient. He is particularly conscientious at ensuring that the premises is left clean and tidy. He provides an excellent all round service. (Reviewed January 2017)

Fast, Professional, Clean and Thorough. (Reviewed January 2017)

Jonathen was very efficient. He replied instantly to all e mails and queries. He is very knowledgable and helpful. The job done was excellent. Absolutely no mess from the chimney at all! Don't look any further! (Reviewed January 2017)

Excellent service (Reviewed January 2017)

Excellent service! Very clean and efficient. Was shown photos of the before (which were shocking) and after the chimney sweep (which were excellent).

Highly recommend! (Reviewed January 2017)

Brilliant service - v knowledgable, clean and tidy. (Reviewed January 2017)

A rare thing from tradesmen. Prompt, polite, efficient,
wouldn't let you down or mess you about. Does exactly what he promises.
(Reviewed January 2017)

Great customer service. Really friendly and helpful from the moment I contacted them. Jonathan arrived on time, was really efficient and clean and did a really professional job cleaning the chimney. I will definitely use again and would 100% recommend to everyone. (Reviewed November 2016)

Have used this business for a number of years. Always very efficient and helpful!
(Reviewed November 2016)

I based my choice of chimney sweep on the online reviews, as I was new to Exeter.

I was not disappointed Jonathan is communicative, professional, clean and cost effective (I also compared prices across Plymouth and Exeter).

My intent after getting the chimney swept is to reopen the fire and Jonathan took the time to show me the areas I would need to correct, gave me some great advice. I do not hesitate to recommend Best Chimney Cleans service.
(Reviewed November 2016)

Excellent service with a smile, communication and punctuality always good and I always have confidence in the job done. (Reviewed October 2016)

Excellent service - arrived on time, cleaned chimney and left area clean and tidy afterwards.

Helpful advice also given on fire maintenance and useful comments on the installation and our future plans. (Reviewed October 2016)

Jonathan has cleaned our chimney for a number of years, knows the layout of the house. We had a number of professionals in at the time doing various jobs all on the same day and Jonathan just got on with it. No fuss and no mess. (Reviewed October 2016)

I was really impressed with the service, there was a blockage in my Aga chimney/flue and it took quite a while and a lot of patience to get it unblocked.

The fee was very fair, the place was left very clean and tidy and I was shown what was happening and the blockage.

Very friendly and a great service. Would recommend. (Reviewed October 2016)

Clean, prompt, professional, and a very nice person too! (Reviewed October 2016)

Jonathan has cleaned my chimney annually for a few years now. He's always courteous, friendly and on time, and absolutely no mess. (Reviewed October 2016)

Very professional and friendly service, would thoroughly recommend! (Reviewed October 2016)

John is a very professional Man.
Arrived on time. Carried out the work in a very efficient way.
I have no hesitation in recommending John and his Company.
(Reviewed October 2016)

Excellent as always. (Reviewed October 2016)

John is totally reliable and professional and always cheery and friendly. He cleans the chimneys quickly and efficiently with no mess. We have woodburners which he covers to ensure no ash or dirt gets into the room. These are also cleaned fully as part of the service. John is also excellent at working around curious pets who try and interrupt his work! I trust him fully and would wholeheartedly recommend him. (Reviewed October 2016)

Excellent service as always. Clean efficient and thorough. (Reviewed October 2016)

Great service from Best Chimney Clean. Phoned prior to arriving to let me know he was on his way. Arrived with a smile and left with a smile.
Would use again and recommend to anyone with a wood burner. (Reviewed October 2016)

Excellent as usual. (Reviewed October 2016)

Excellent professional service. Jonathan has a high level of knowledge in his field, and is both friendly and considerate. Highly recommended. (Reviewed October 2016)

Excellent service & advice on how to get the best performance from our wood burner. Arrives on time & leaves no dust.5 (Reviewed September 2016)

Jonathan not only provided fast, efficient, helpful and friendly service but he went the extra mile by returning to fix a small crack in the fireback. I'd thoroughly recommend Jonathan if you need a sweep! (Reviewed September 2016)

Arrived, prepared the room, cleaned the place, checked the chimney then sweep the system and checked again.
All in all, professional, clean and pleasant ! (Reviewed September 2016)

Jonathan has been sweeping our chimney for several years, and has always done a thorough job, provided very good advice, and been a pleasant and personable fellow to have working in one's home. I recommend him to friends and neighbours without hesitation. (Reviewed September 2016)

Excellent service from booking to completion of job !!! Always helpful, reliable and very clean and tidy and very good value for money. Have recommended Jonathan to other people and will keep on recommending him. (Reviewed September 2016)

Excellent service, friendly and professional. Highly recommend. (Reviewed September 2016)

Excellent service as always. Jonathan is professional and courteous and very good at his job - you can't go wrong! (Reviewed September 2016)

Excellent service. Don't hesitate to book Jonathan! (Reviewed September 2016)

We book Jonathan every year as we are thatched and our insurance demands it. We are amazed that he turns up on the dot, or maybe 5 minutes early, exactly as arranged a year in advance. We find him very thorough, very efficient, very careful and very courteous. Would not hesitate to recommend him. (Reviewed September 2016)

Very efficient and professional service. Jonathan, the proprietor is very courteous and a pleasure to have in the home. (Reviewed September 2016)

Always reliable. Very good advice freely given.
(Reviewed August 2016)

Great service year on year (Reviewed August 2016)

always provides 5 star service. on time and with a smile (Reviewed August 2016)

Have used for several years. Always prompt, friendly, clean, does a great job. (Reviewed August 2016)

Excellent service from Jonathan as always. Efficient, clean and friendly. (Reviewed August 2016)

I would recommend Jonathan Miles, he has always provided a friendly, knowledgeable and efficient service for a couple of years now. Very professional at all times, (Reviewed August 2016)

Clean, efficient chimney clean as always. Excellent! (Reviewed August 2016)

Always service with a smile. Jonathan works quietly and always with respect and professionalism. And you just have to listen to his answerphone messages which he seems to update daily. (Reviewed August 2016)

terrific: efficient, friendly, really informative and helpful. Excellent. (Reviewed August 2016)

Excellent service! Very efficient. Thank you! (Reviewed July 2016)

Very friendly, convenient appointment offered (Reviewed July 2016)

A very professional service: knowledgeable, on time and friendly. (Reviewed July 2016)

Brilliant, so friendly and efficient. The place was left cleaner when he left than when he arrived. Paperwork was provided before the visit was finished.
He has also swept my daughter's chimney. I will be recommending him to all my friends who have working chimneys. (Reviewed July 2016)

Very reliable and provided additional advice on our chimney
State of repair (Reviewed July 2016)

Jonathan phones when he says he will, arrives at the appointed time and does a clean and efficient job. He is also a very pleasant man. We can ask for nothing more. (Reviewed July 2016)

Efficient and reliable. Turns up when he says he will and his Booking System works. No mess. Provides the required Certificate.
Would recommend to anyone locally needing the services of a dependable Chimney Sweep. (Reviewed July 2016)

Mr Miles has swept our chimney for a number of years. Always on time, always very clean and tidy and very thorough.
I would recommend him to everyone. (Reviewed July 2016)

My chimney was swept by Johnathon recently and i was impressed by the high standard of cleanliness and proffessionalism that he displayed.
He is knowledgable and worked diligently throughout the whole process, there was no damage to my fragile 1950's mantle and left no traces of any mess whatsoever....even though the chimney hadn't been swept for over 2 yrs and he advised it was very dirty!!
Very impressed!! (Reviewed July 2016)

We have used Jonathan two years running. He is meticulous in his approach, leaving not a speck of dust in the room. He's also a thoroughly nice chap, which makes it a pleasure to see him again. The only thing missing is a sweep's traditional top hat :) (Reviewed July 2016)

We have been using Jonathan's services since we moved to the area and we have been delighted with his level of professionalism. A good communicator who will send you reminders when the next service is needed. Easy to book appointments and incredibly reliable. Would highly recommend to others. (Reviewed July 2016)

I would recommend this business to anyone. (Reviewed July 2016)

Quick response, clean, professional and very helpful.
(Reviewed June 2016)

As always, a truly excellent service. Highly recommended. (Reviewed June 2016)

Had swept for us before, so we called after sounds of a bird stuck in our chimney. Came out the same day, used camera to search thoroughly for the bird and eventually found it in the gap behind the fire. Removed the fire box, released the (still live!) bird, replaced everything good as new, provided advice to avoid the problem in future - and all for the cost of a sweep! (Reviewed June 2016)

From the alert that it was time to have our chimney cleaned again through to the very efficient clean, all went really well. (Reviewed June 2016)

We always receive the very highest standard of work and service from Jonathan. He's extremely professional as well as friendly and absolutely reliable. We cannot rate him highly enough (Reviewed June 2016)

Very clean, efficient & courteous - at the time to suit us (Reviewed June 2016)

Prompt, efficient
Helpful answers to further questions a couple of days later (Reviewed June 2016)

An excellent service in every way. Efficient, courteous, and very thorough. We have used Best Chimney Clean repeatedly and would recommend it. Trustworthy and reliable (Reviewed June 2016)

Excellent communication, professional service. (Reviewed June 2016)

On time, very efficient and knowledgable and minimal number of biscuits required. (Reviewed June 2016)

A professional, efficient and friendly service with a prompt follow-up the next morning to fix an issue that couldn't be completed on the day the work took place. (Reviewed May 2016)

Excellent service and everything was clearly explained. We've only recently started using a wood burner, so it was much appreciated. (Reviewed April 2016)

Friendly, fast and professional service. Highly recommended. (Reviewed April 2016)

Two chimneys were cleaned. This was the second year that Jonathan has swept the chimneys. Service was quick, clean and punctual. Jonathan provided helpful advice and information about the safe operation and maintenance of the woodburners. (Reviewed April 2016)

Excellent service as usual - highly recommended. (Reviewed March 2016)

Thanks for your prompt, clean and tidy attention. (Reviewed February 2016)

We would not want anyone else to sweep our two chimneys. Jonathan Miles is punctual, courteous, professional and friendly. He not only does a first class job, but has shared his fund of knowledge about how best to manage our dual-fuel Rayburn and large wood-burning stove, from the best types of wood to spotting a small crack in one of the firebricks and alerting us that we will later need to replace it. He is also scrupulous about cleaning up. I wouldn't hesitate to recommend him to anyone looking for top quality work at a reasonable price. (Reviewed February 2016)

Excellent service and it's always a pleasure to deal with Jonathan. (Reviewed January 2016)

Punctual, tidy, efficient and friendly service. Will definitely recommend. (Reviewed January 2016)

We've used Best Chimney Clean for a number of years now and have always found them personable, professional and tidy. Would definitely recommend. (Reviewed December 2015)

Excellent service: expert advice, efficient and thorough work, friendly face! I'd recommend to anyone. (Reviewed December 2015)

First class, friendly service in every respect. Jonathan is very knowledgeable about wood burners and other chimneys. We look forward to his visits and would not want anyone else to undertake the annual maintenance. (Reviewed December 2015)

Reliable and efficient, does exactly what is expected. (Reviewed December 2015)

Jonathan has been sweeping our chimney and servicing our woodburner for several years and we cannot rate him too highly. (Reviewed December 2015)

Excellent. First time we have used Jonathan and will be recommending him to friends. He is very friendly, professional and tidy. He arrived when he said he would, left no mess what so ever and he identified and corrected an installation fault with our woodburner, thankfully before there was any damage. Thank you. (Reviewed November 2015)

Clean, fast, efficient and reliable. Would highly recommend this service. (Reviewed October 2015)

He's amazing in that not only does the work well, also communicates reliably: either email or phone, gets straight back to you. Would be lovely if all small businesses were the same. (Reviewed September 2015)

A thoroughly proffesional chimney sweep. (Reviewed September 2015)

Excellent service, very professional, friendly and offered good advice. (Reviewed September 2015)

Jonathan, arrived a few minutes before the appointed time and, after introducing himself, got on with the job. He asked for details of the stove installation (when, by whom etc).

He was quite happy for me to observe him at work (it was fascinating!) and when complete we discussed the job.

As a couple of fire bricks were cracked when I made the booking, I enquired about replacing them. However he advised that this was not necessary at this time - so some money saved.

All in all, a good professional service, no mess at all and carried out at the agreed time - I shall use him the next time the chimney gets swept.

(Reviewed September 2015)

This is the fourth year we have used Best Chimney Clean and once again the service has been excellent. Jonathan Miles is always very easy to deal with. Booking a visit time is very straightforward, he arrives promptly, is attentive to detail and always leaves both the chimneys and - importantly - our rooms clean. Jonathan has also dealt with longer term problems which were not properly resolved by the previous chimney sweep. We are very grateful to him for his efficient and friendly service. (Reviewed September 2015)

Excellent. Highly professional and courteous. A couple of our chimneys were in a very, very bad way and the service was faultless. (Reviewed September 2015)

Excellent service. Also really helpful advice on cleaning hearth and using baffles on the fire in warmer months of the year. (Reviewed September 2015)

Very friendly and professional service. Always happy to provide advice and help as and when required (Reviewed July 2015)

Good, efficient, experienced, immaculately clean and tidy. (Reviewed July 2015)

Efficient as ever. On time, no mess. The perfect chimney sweep. Thank you! (Reviewed June 2015)

Clean & efficient, as last year - and Jonathan's advice is always useful too. (Reviewed June 2015)

Excellent, as always. (Reviewed June 2015)

Jonathan was extremely helpful and professional, he carried out the job without any mess and was able to advise us on how best to use our chimney going forward. Wouldn't hesitate to recommend him to anyone else. A+++ (Reviewed June 2015)

Very efficient high quality service, very competent and thorough, including photographic inspection of inside of chimneys. (Reviewed June 2015)

Work carried out on time and with a smile and excellent customer care. We will be calling Jonathan again next year. (Reviewed May 2015)

Punctual, thorough and friendly service. Replies quickly to phone messages and has provided me with lots of free advice. (Reviewed May 2015)

Excellent service from Jonathan - he arrived on time, is personable and did a thorough sweep of our chimney, explaining what he was doing and why.

Would definitely recommend. (Reviewed May 2015)

On time, professional friendly service, left no mess at all and my chimney looks immaculate. Real peace of mind of a job well done. Thanks. (Reviewed April 2015)

Jonathan came very quickly to sweep my chimney. He was very careful to clean up after himself and very informative as to the best care of my 17th century open fire. We have used his business for many years and have always received excellent service. (Reviewed April 2015)

Have been using this business for several years now.
Extremely efficient, helpful, knowledgable.
Cannot recommend highly enough. (Reviewed April 2015)

Jonathon was professional, friendly, informative and efficient. I will be happy to use his company again. (Reviewed February 2015)

Excellent service. Thoroughly professional. Everything left clean and tidy. Will be using again. (Reviewed February 2015)

Used this co a few times now. Always professional, courteous, very well turned out.
Very prompt at getting to me.
Neat and tidy.
Trustworthy.
Would reccommend. (Reviewed February 2015)

Excellent service was received from Jonathon. He was prompt, friendly and very professional in his approach. The task in hand proved to be unusual and confusing, at first. Jonathon approached it methodically and in a manner that was clear for me to understand. After the work had been done it was evident that Jonathon had correctly assessed and fixed the issues we were having. I highly recommend this business, it is a credit to the profession and an asset to a home owner like me. (Reviewed February 2015)

Jonathan does a sterling job on my chimneys. There's always a noticeable improvement in the performance of the wood burners after he's been. Turns up on time, quick, tidy and very pleasant to deal with. (Reviewed February 2015)

Jonathan gives a prompt, professional service. He gave us good advice on addressing issues we had with our wood burner and chimney. He is very knowledgeable and helpful with our problems. I have complete trust in his advice and work. (Reviewed January 2015)

We had been let down by a previous chimney sweep and Jon stepped into the breach traveling some 18 miles to sweep my daughter's wood burner stove chimney. He was on time and very professional, clean , tidy and very efficient. All the work was thoroughly checked to ensure satisfaction. I can say from my many years experience of having chimneys swept he is the BEST sweep I have ever used and would recommend him and will, of course, use him again. (Reviewed January 2015)

Great service, offered useful advice. Very professional.
Would recommend and use again. (Reviewed January 2015)

Very helpful and friendly, will answer any questions (Reviewed December 2014)

Good system of appointments. Arrived on time. Very clean in operation. Was able to demonstrate with light and mirror that chimney was clean. Very good discussion re use of open log fire. (Reviewed December 2014)

Better than very good service (Reviewed December 2014)

Best Chimney Clean wasrecommendedto me by friends who were also very happy with theservice provided (Reviewed December 2014)

Also fitted carbonmonoxide monitor (Reviewed December 2014)

Cottrell (Reviewed December 2014)

Very Good, very helpful and efficient (Reviewed December 2014)

Clean chimneys, clean house, no mess. Efficient and friendly service. Have already recommended to my neighbours. (Reviewed November 2014)

Very clean, neat and tidy (Reviewed October 2014)

Excellent service with great helpful customer service (Reviewed October 2014)

Always friendly and professional, have trust in stand of service (Reviewed October 2014)

Excellent on all counts (Reviewed October 2014)

Excellent in every respect! (Reviewed October 2014)

Efficient, tidy, knowledgeable and professional (Reviewed October 2014)

Best Chimney Clean Limited

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