Comments from consumers who have used this trader
Great customer service. Really friendly and helpful from the moment I contacted them. Jonathan arrived on time, was really efficient and clean and did a really professional job cleaning the chimney. I will definitely use again and would 100% recommend to everyone.
Have used this business for a number of years. Always very efficient and helpful!
I based my choice of chimney sweep on the online reviews, as I was new to Exeter.
I was not disappointed Jonathan is communicative, professional, clean and cost effective (I also compared prices across Plymouth and Exeter).
My intent after getting the chimney swept is to reopen the fire and Jonathan took the time to show me the areas I would need to correct, gave me some great advice. I do not hesitate to recommend Best Chimney Cleans service.
Excellent service with a smile, communication and punctuality always good and I always have confidence in the job done.
Excellent service - arrived on time, cleaned chimney and left area clean and tidy afterwards.
Helpful advice also given on fire maintenance and useful comments on the installation and our future plans.
Jonathan has cleaned our chimney for a number of years, knows the layout of the house. We had a number of professionals in at the time doing various jobs all on the same day and Jonathan just got on with it. No fuss and no mess.
I was really impressed with the service, there was a blockage in my Aga chimney/flue and it took quite a while and a lot of patience to get it unblocked.
The fee was very fair, the place was left very clean and tidy and I was shown what was happening and the blockage.
Very friendly and a great service. Would recommend.
Clean, prompt, professional, and a very nice person too!
Jonathan has cleaned my chimney annually for a few years now. He's always courteous, friendly and on time, and absolutely no mess.
Very professional and friendly service, would thoroughly recommend!
John is a very professional Man.
Arrived on time. Carried out the work in a very efficient way.
I have no hesitation in recommending John and his Company.
Excellent as always.
John is totally reliable and professional and always cheery and friendly. He cleans the chimneys quickly and efficiently with no mess. We have woodburners which he covers to ensure no ash or dirt gets into the room. These are also cleaned fully as part of the service. John is also excellent at working around curious pets who try and interrupt his work! I trust him fully and would wholeheartedly recommend him.
Excellent service as always. Clean efficient and thorough.
Great service from Best Chimney Clean. Phoned prior to arriving to let me know he was on his way. Arrived with a smile and left with a smile.
Would use again and recommend to anyone with a wood burner.
Excellent as usual.
Excellent professional service. Jonathan has a high level of knowledge in his field, and is both friendly and considerate. Highly recommended.
Excellent service & advice on how to get the best performance from our wood burner. Arrives on time & leaves no dust.5
Jonathan not only provided fast, efficient, helpful and friendly service but he went the extra mile by returning to fix a small crack in the fireback. I'd thoroughly recommend Jonathan if you need a sweep!
Arrived, prepared the room, cleaned the place, checked the chimney then sweep the system and checked again.
All in all, professional, clean and pleasant !
Jonathan has been sweeping our chimney for several years, and has always done a thorough job, provided very good advice, and been a pleasant and personable fellow to have working in one's home. I recommend him to friends and neighbours without hesitation.
Excellent service from booking to completion of job !!! Always helpful, reliable and very clean and tidy and very good value for money. Have recommended Jonathan to other people and will keep on recommending him.
Excellent service, friendly and professional. Highly recommend.
Excellent service as always. Jonathan is professional and courteous and very good at his job - you can't go wrong!
Excellent service. Don't hesitate to book Jonathan!
We book Jonathan every year as we are thatched and our insurance demands it. We are amazed that he turns up on the dot, or maybe 5 minutes early, exactly as arranged a year in advance. We find him very thorough, very efficient, very careful and very courteous. Would not hesitate to recommend him.
Very efficient and professional service. Jonathan, the proprietor is very courteous and a pleasure to have in the home.
Always reliable. Very good advice freely given.
Great service year on year
always provides 5 star service. on time and with a smile
Have used for several years. Always prompt, friendly, clean, does a great job.
Excellent service from Jonathan as always. Efficient, clean and friendly.
I would recommend Jonathan Miles, he has always provided a friendly, knowledgeable and efficient service for a couple of years now. Very professional at all times,
Clean, efficient chimney clean as always. Excellent!
Always service with a smile. Jonathan works quietly and always with respect and professionalism. And you just have to listen to his answerphone messages which he seems to update daily.
terrific: efficient, friendly, really informative and helpful. Excellent.
Excellent service! Very efficient. Thank you!
Very friendly, convenient appointment offered
A very professional service: knowledgeable, on time and friendly.
Brilliant, so friendly and efficient. The place was left cleaner when he left than when he arrived. Paperwork was provided before the visit was finished.
He has also swept my daughter's chimney. I will be recommending him to all my friends who have working chimneys.
Very reliable and provided additional advice on our chimney
State of repair
Jonathan phones when he says he will, arrives at the appointed time and does a clean and efficient job. He is also a very pleasant man. We can ask for nothing more.
Efficient and reliable. Turns up when he says he will and his Booking System works. No mess. Provides the required Certificate.
Would recommend to anyone locally needing the services of a dependable Chimney Sweep.
Mr Miles has swept our chimney for a number of years. Always on time, always very clean and tidy and very thorough.
I would recommend him to everyone.
My chimney was swept by Johnathon recently and i was impressed by the high standard of cleanliness and proffessionalism that he displayed.
He is knowledgable and worked diligently throughout the whole process, there was no damage to my fragile 1950's mantle and left no traces of any mess whatsoever....even though the chimney hadn't been swept for over 2 yrs and he advised it was very dirty!!
We have used Jonathan two years running. He is meticulous in his approach, leaving not a speck of dust in the room. He's also a thoroughly nice chap, which makes it a pleasure to see him again. The only thing missing is a sweep's traditional top hat :)
We have been using Jonathan's services since we moved to the area and we have been delighted with his level of professionalism. A good communicator who will send you reminders when the next service is needed. Easy to book appointments and incredibly reliable. Would highly recommend to others.
I would recommend this business to anyone.
Quick response, clean, professional and very helpful.
As always, a truly excellent service. Highly recommended.
Had swept for us before, so we called after sounds of a bird stuck in our chimney. Came out the same day, used camera to search thoroughly for the bird and eventually found it in the gap behind the fire. Removed the fire box, released the (still live!) bird, replaced everything good as new, provided advice to avoid the problem in future - and all for the cost of a sweep!
From the alert that it was time to have our chimney cleaned again through to the very efficient clean, all went really well.
We always receive the very highest standard of work and service from Jonathan. He's extremely professional as well as friendly and absolutely reliable. We cannot rate him highly enough
Very clean, efficient & courteous - at the time to suit us
Helpful answers to further questions a couple of days later
An excellent service in every way. Efficient, courteous, and very thorough. We have used Best Chimney Clean repeatedly and would recommend it. Trustworthy and reliable
Excellent communication, professional service.
On time, very efficient and knowledgable and minimal number of biscuits required.
A professional, efficient and friendly service with a prompt follow-up the next morning to fix an issue that couldn't be completed on the day the work took place.
Excellent service and everything was clearly explained. We've only recently started using a wood burner, so it was much appreciated.
Friendly, fast and professional service. Highly recommended.
Two chimneys were cleaned. This was the second year that Jonathan has swept the chimneys. Service was quick, clean and punctual. Jonathan provided helpful advice and information about the safe operation and maintenance of the woodburners.
Excellent service as usual - highly recommended.
Thanks for your prompt, clean and tidy attention.
We would not want anyone else to sweep our two chimneys. Jonathan Miles is punctual, courteous, professional and friendly. He not only does a first class job, but has shared his fund of knowledge about how best to manage our dual-fuel Rayburn and large wood-burning stove, from the best types of wood to spotting a small crack in one of the firebricks and alerting us that we will later need to replace it. He is also scrupulous about cleaning up. I wouldn't hesitate to recommend him to anyone looking for top quality work at a reasonable price.
Excellent service and it's always a pleasure to deal with Jonathan.
Punctual, tidy, efficient and friendly service. Will definitely recommend.
We've used Best Chimney Clean for a number of years now and have always found them personable, professional and tidy. Would definitely recommend.
Excellent service: expert advice, efficient and thorough work, friendly face! I'd recommend to anyone.
First class, friendly service in every respect. Jonathan is very knowledgeable about wood burners and other chimneys. We look forward to his visits and would not want anyone else to undertake the annual maintenance.
Reliable and efficient, does exactly what is expected.
Jonathan has been sweeping our chimney and servicing our woodburner for several years and we cannot rate him too highly.
Excellent. First time we have used Jonathan and will be recommending him to friends. He is very friendly, professional and tidy. He arrived when he said he would, left no mess what so ever and he identified and corrected an installation fault with our woodburner, thankfully before there was any damage. Thank you.
Clean, fast, efficient and reliable. Would highly recommend this service.
He's amazing in that not only does the work well, also communicates reliably: either email or phone, gets straight back to you. Would be lovely if all small businesses were the same.
A thoroughly proffesional chimney sweep.
Excellent service, very professional, friendly and offered good advice.
Jonathan, arrived a few minutes before the appointed time and, after introducing himself, got on with the job. He asked for details of the stove installation (when, by whom etc).
He was quite happy for me to observe him at work (it was fascinating!) and when complete we discussed the job.
As a couple of fire bricks were cracked when I made the booking, I enquired about replacing them. However he advised that this was not necessary at this time - so some money saved.
All in all, a good professional service, no mess at all and carried out at the agreed time - I shall use him the next time the chimney gets swept.
This is the fourth year we have used Best Chimney Clean and once again the service has been excellent. Jonathan Miles is always very easy to deal with. Booking a visit time is very straightforward, he arrives promptly, is attentive to detail and always leaves both the chimneys and - importantly - our rooms clean. Jonathan has also dealt with longer term problems which were not properly resolved by the previous chimney sweep. We are very grateful to him for his efficient and friendly service.
Excellent. Highly professional and courteous. A couple of our chimneys were in a very, very bad way and the service was faultless.
Excellent service. Also really helpful advice on cleaning hearth and using baffles on the fire in warmer months of the year.
Very friendly and professional service. Always happy to provide advice and help as and when required
Good, efficient, experienced, immaculately clean and tidy.
Efficient as ever. On time, no mess. The perfect chimney sweep. Thank you!
Clean & efficient, as last year - and Jonathan's advice is always useful too.
Excellent, as always.
Jonathan was extremely helpful and professional, he carried out the job without any mess and was able to advise us on how best to use our chimney going forward. Wouldn't hesitate to recommend him to anyone else. A+++
Very efficient high quality service, very competent and thorough, including photographic inspection of inside of chimneys.
Work carried out on time and with a smile and excellent customer care. We will be calling Jonathan again next year.
Punctual, thorough and friendly service. Replies quickly to phone messages and has provided me with lots of free advice.
Excellent service from Jonathan - he arrived on time, is personable and did a thorough sweep of our chimney, explaining what he was doing and why.
Would definitely recommend.
On time, professional friendly service, left no mess at all and my chimney looks immaculate. Real peace of mind of a job well done. Thanks.
Jonathan came very quickly to sweep my chimney. He was very careful to clean up after himself and very informative as to the best care of my 17th century open fire. We have used his business for many years and have always received excellent service.
Have been using this business for several years now.
Extremely efficient, helpful, knowledgable.
Cannot recommend highly enough.
Jonathon was professional, friendly, informative and efficient. I will be happy to use his company again.
Excellent service. Thoroughly professional. Everything left clean and tidy. Will be using again.
Used this co a few times now. Always professional, courteous, very well turned out.
Very prompt at getting to me.
Neat and tidy.
Excellent service was received from Jonathon. He was prompt, friendly and very professional in his approach. The task in hand proved to be unusual and confusing, at first. Jonathon approached it methodically and in a manner that was clear for me to understand. After the work had been done it was evident that Jonathon had correctly assessed and fixed the issues we were having. I highly recommend this business, it is a credit to the profession and an asset to a home owner like me.
Jonathan does a sterling job on my chimneys. There's always a noticeable improvement in the performance of the wood burners after he's been. Turns up on time, quick, tidy and very pleasant to deal with.
Jonathan gives a prompt, professional service. He gave us good advice on addressing issues we had with our wood burner and chimney. He is very knowledgeable and helpful with our problems. I have complete trust in his advice and work.
We had been let down by a previous chimney sweep and Jon stepped into the breach traveling some 18 miles to sweep my daughter's wood burner stove chimney. He was on time and very professional, clean , tidy and very efficient. All the work was thoroughly checked to ensure satisfaction. I can say from my many years experience of having chimneys swept he is the BEST sweep I have ever used and would recommend him and will, of course, use him again.
Great service, offered useful advice. Very professional.
Would recommend and use again.
Very helpful and friendly, will answer any questions
Good system of appointments. Arrived on time. Very clean in operation. Was able to demonstrate with light and mirror that chimney was clean. Very good discussion re use of open log fire.
Better than very good service
Best Chimney Clean wasrecommendedto me by friends who were also very happy with theservice provided
Also fitted carbonmonoxide monitor
Very Good, very helpful and efficient
Clean chimneys, clean house, no mess. Efficient and friendly service. Have already recommended to my neighbours.
Very clean, neat and tidy
Excellent service with great helpful customer service
Always friendly and professional, have trust in stand of service
Excellent on all counts
Excellent in every respect!
Efficient, tidy, knowledgeable and professional