'Twas the week before Christmas...
The worst time to find a roof leak of course. I made three phone calls. Only one responded, Steve from Barclay & Co, and he turned up in the pouring rain later that day to assess the problem. That evening I found a second problem and duly sent him a text. He responded at 10:15pm, and turned up again the following day. We discussed all remedies, and Steve advised that a repair, rather than a total replacement of a flat roof, should suffice. The following day I had received a quote and a date when he could do the job. Steve duly came back 4 days into the new year and did the agreed work. Great service, and a very pleasant guy to deal with. The other two calls? Despite leaving my details I still haven't received any response. Thanks for your help Steve!
(Reviewed January 2023)

After being conned by a rogue Trader in April of this year who damaged my roof beyond repair, I contacted Barclay & Co to put on a new roof in the original design. This work included taking down a chimney & insulation in the loft.
I am very pleased with the completed work & the dedication of their workers.

(Reviewed August 2022)

Having already replaced my roof in 2020 I rehired Steve to come and replace the soil pipe on the house. The whole process couldn't have been better. Everything was explained, he was incredibly punctual and everything he said that would be done, got done. You couldn't ask for more. (Reviewed June 2022)

We had our garage roof completely repaired and are very happy with the workmanship, the service we received and the communication throughout. We felt the quote was reasonable and the work done very efficiently.

We would recommend this company to others and are already booking them for a further job. (Reviewed June 2022)

Steve was very quick in doing a particularly messy/dusty job and remained in good humour throughout. He kept us well informed about the plans and timing of the work. His team were also pleasant to have around and were skilled in their trades. We are very pleased with the finished appearance. (Reviewed June 2022)

I would highly recommend Barclay and Co Builders. Steve has done an excellent job of repairing our porch area and guttering.
He was extremely punctual, communicated well with us from the outset, and kept to his word which was very refreshing and appreciated. (Reviewed February 2022)

Steve and his team recently replaced the fascia boards, gutters and downpipes on our house. The work was carried out to a excellent standard by Nathan and Chris, we were kept informed of any problems encountered and the problems solved. We also had the outside of the house painted this too was also completed to a high standard. When the work was completed everything was left clean and tidy, excellent workmanship, highly recommend the company. (Reviewed October 2021)

Steve's team replaced fascia sofits and guttering on my property.
The guys were efficient and friendly and happy to explain to me what was happening at each stage.
Very happy with the end result and the service I have received (Reviewed October 2021)

Replacement of velux windows carried out in a timely and professional manner. Staff were polite and friendly and cleaned up as they worked, no mess left behind whatsoever. They were even kind enough to assist with an emergency within the building and manged to support on site staff to resolve the issue.

I would have no hesitation in recommending them. (Reviewed August 2021)

Barclay & Co removed an internal wall and fireplace and replaced a ceiling with all the associated work of reinforcing, plastering, electrics, lighting, levelling floors, etc.
The final result looks really good.
The guys checked in at every stage, provided advice and were accommodating every time I changed my mind about lighting, cupboards, etc. They removed all the debris (despite my living down an inaccessible path) and cleared up daily.
The pricing was clear and discussions fair when they came across the inevitable challenges that a 200 years old house throws up. I think that the final cost was very fair considering the amount of work done. (Reviewed August 2021)

Excellent work and service provided by Steve and his team, Nathan and Chris when carrying out work which included timber cladding, replacement of flat roof and rendering,
Impressive attention to detail; was kept up to date and was presented with solutions to problems when they appeared. Wouldn't hesitate to recommend or use again. (Reviewed August 2021)

We were let down by very poor customer service from this trader and would not recommend him due to poor business practices.

Barclay and Co. responded:
"We at Barclay & Co appreciate all customer feedback and we can only apologise that on this occasion you felt our “customer service” had let you down and did not meet your own personal “high standards”. We have been members of the Buy with Confidence scheme since 2017 and have worked very hard in that time with over 40 + positive reviews of our services on the Buy with Confidence website along with many other positive reviews on our Facebook page, and our Website. We as a business always go the extra mile to help our customers as many reviews will show.

We are pleased that you have given 4/5 stars for our work but our “customer service and business practice was poor” and only managed 3/5. I can only assume that the reason for your “would not recommend” comment is because we actually had to threaten you with legal action as you did not want to pay your outstanding bill ? Once again, we thank you for your comments and we will endeavour to make sure we as a business, do not find ourselves in this position again."

Reviewed: April 2021. (Reviewed April 2021)

Not only was this firm extremely knowledgeable, and completely understood what was requires to do the work, they were also able to tell me what surprises we might find as the work progresses and a rough guide to how much these surprises may cost. This helped me prepare for any contingencies. There was no nickle and diming from the contractor whatsoever. The final bill was accurate with little change from the original estimate. The quality of the work was first rate. The firms executed the project with modern materials and up-to-date skills to a high standard. The communication style was very user friendly with regular updates, I didn't feel left in the dark at any point of the project, this made the engagement pleasurable and worry free.... I would definitely use this firm again.... (Reviewed March 2021)

I have been very impressed and I would highly recommend this company. Professional , keep you informed, reliable and hard working. I have a complete roof redone including some other tricky repairs and it has been done to an excellent standard. I am thrilled to have found such a reliable company.
Excellent excellent excellent thank you (Reviewed January 2021)

Steve and his team recently completely replaced the roof of my house - a victorian terrace - as well as undertaking extensive repairs to the parapet walls, chimney and guttering. The work was completed to a very high standard and the best bit was that I was kept informed from start to finish about what was happening and when. All in all, I'd highly recommend them if you're looking for roof repairs. (Reviewed December 2020)

Had guttering and fascia replacement fitted. (Reviewed November 2020)

Steve was great having had an awful experience with the previous builder who did a shoddy job with my garage conversion roof. Steve came when he said he would and gave me quotes on what he could do with my roof .He was very professional knowledgeable and courteous. He explained everything in detail and today he's arrived on time and even showed me photos of the completed job which looks fantastic to what it was ..what a difference.... would definitely recommend Steve and his company there are good builders out there 😊 you have restored my faith. Will be using Steve for anything else I need. (Reviewed October 2020)

We contracted Barclay & Co to - build a staff changing room, build and outside meeting room, re-roof a garage and remove asbestos, remove and re-render 25% of the side of the building. All the work was carried out on time, to a very high standard. The contractors were clean and tidy and kept us informed of their progress through out the contracted period. We would have no hesitation in recommending Barclay & Co and would use them again. Very pleased and impressed! (Reviewed October 2020)

Quote was reasonable, work schedule agreed and we were kept up to date throughout the works. The work was done to a high level and we are really pleased with the results. Great job. (Reviewed August 2020)

We've used Barclay and Co many times from window replacements, guttering and fascias and we've never been disapointed in the work carried out. We recently asked them to replace our existing conservatory and this time was no exception; excellent work carried out once again and we're very pleased. They always arrive on time, no excuses, no problems (that can't be rectified), great communication throughout and everything is carried out to the high level that we've come to expect from Steve and his colleagues. And they're so tidy you'd never know they'd been around. Nothing is a problem and they're always happy to accomodate changes or quirks of the owner (*grin*) without issue. Highly recommended. (Reviewed May 2020)

Steve and colleague replaced guttering that had been leaking. There was very good communication about the job. The work was carried out with a fair price and was promptly undertaken. (Reviewed May 2020)

Steve very promptly responded to my request for a quote on roofing and sash window repairs and provided a clear quote plus advice on options that could be considered together with an indication of the probable level of success. He and his colleague then turned on the day and time agreed and very professionally undertook the work.
In addition to work undertaken Steve gave practical advice on options for a range of other potential work which may be necessary. (Reviewed March 2020)

New Kitchen fitted, level of service excellent. Very professional team, always arrived on time, very efficient, nothing too much trouble and great attention to detail. Quote very competitive, would highly recommend these guys and will certainly use them again in the future should the need arise. Fantastic job - very happy customer! (Reviewed February 2020)

We contacted Steve by email for a quote on a small job and he replied quickly and visited us the next day. 2 days later and he had completed the job to our satisfaction. (Reviewed February 2020)

Minor decoration and repainting of a small bedroom. Steve came round promptly, assessed the situation and told us clearly what could be done. A reasonable quotation was received within hours. A date for the work a few days later was agreed and the decoration completed to a high standard, without delays. Pleasant communication and easy to deal with. (Reviewed January 2020)

The work involved external property maintenance, including re-roofing of our upper bay window and some work on the main roof itself. The quality of the work was excellent and the attention to detail - e.g. the finish on the external paintwork - was particularly impressive. In addition, Steve provides a very high level of customer service: he is completely open right from the start about how much work might be needed and how much it is likely to cost - he offers clear advice and lays out the options but lets you take the final decision and proceeds on that basis. We also really appreciated his daily updates on the work as it progressed as this enabled us to feel involved in the project ourselves. Steve will be the first person I call for any future work we need doing on our property. (Reviewed December 2019)

I had been suffering with overflowing gutters for quite a while, to the extent my wheely bin, placed beneath overflowing gutter, was often full to the brim of rain water catching a day's heavy rain splashed over gutter.
Steve from Barclay & co, dismantled top of down pipe and discovered it was compact with moss, reason being, the developers had originally fitted this piece of down pipe to the fascia board using a long screw. Therefore, any moss would sit upon that screw & the blockage would commence. Same both sides of property.
Steve cleared and flushed through all guttering around home, including down pipes. Then re-fitted, a now moss free, top of down pipe guttering with correct sized screw.
I'm pleased with the work & hope this solves the problem of gushing water overflowing gutter.
(Reviewed December 2019)

Really pleased with the work done. Very reliable, efficient and tidy. Excellent communication throughout and never had anything go wrong that couldn't be sorted. So pleased, they'll be back in the new year. (Reviewed December 2019)

I e-mailed the company to ask them to look at a possible problem with an extension roof. I was contacted within the hour by Steve, and as he was in the local area he arrived on my doorstep some 20 minutes later. After an extensive examination of the roof he advised that no work was actually necessary as the roof was sound - it just looked as though there might be a problem due to a slightly raised tile. I was impressed by his honesty, as he could have taken the opportunity to earn from carrying out an unnecessary repair. In my opinion this is just as valuable as any work that might have been carried out. I am unable to comment on the quality of his work, but have made my ratings based on the circumstances. I have rated him as 5 star for value for money as I didn't have to pay anything...! (Reviewed September 2019)

Steve carried out extensive work on our property including fitting a new bathroom and a new kitchen. We are very pleased with the work done and would recommend him to others. (Reviewed August 2019)

First class service and a job well done. The work was urgent and I called them out of the blue. What a relief when they turned up. Steve was excellent at keeping my stress under control and kept us informed every step of the way. I would recommend him and his team any time. (Reviewed July 2019)

Steve completed two separate pieces of work; 1) roof tile maintenance with gutter repairs and clearing and 2) repaint house front masonry.

The work was done well and in good time, challenging in the recent weather conditions with understandable delays. The area was left tidy during and after work, causing little interference to domestic life. Steve also undertook the replacement of some tiles damaged by a subcontractor.

I'd be happy to recommend Steve for similar work and would contact him again if the need arises. (Reviewed June 2019)

Steve decorated our kitchen, cloakroom and hall, stairs and landing, we are really pleased with the quality of the work. Steve was punctual and very clean and tidy, we will definitely use him again and highly recommend Barclay and Co. (Reviewed April 2019)

Barclay & co were fantastic from start to finish. I had new windows, doors, facias and soffits doing with complete redecoration of my bungalow. Excellent value for money, highly recommended. (Reviewed March 2019)

Steve has just finished replacing all the windows in our house plus the front and back door. The work has been done to a really high standard and we're really pleased. Would definitely recommend and will been keen to use his services again in the future for other improvements at home! (Reviewed January 2019)

Excellent service - good communication throughout, very reliable, good workmanship and worked well with budget. (Reviewed November 2018)

Steve was extremely precise with his work, great communication and was always there when he said he would be. Steve was really tidy and always cleaned up after himself. We love our new garden and would definitely recommend him. (Reviewed September 2018)

Steve takes time to complete the job well, so he is satisfied with it. He also gives good advice in what to buy and what will work well, which is invaluable. (Reviewed September 2018)

Steve was excellent, great customer service and sorted the roof of my mothers shed . I live a long way from my mother and needed a reliable contractor to do the work who was local and that i could trust to do a good job for my mother. Highly recommend Steve to anyone wanting a quality job at a very reasonable price. Thanks again Steve , Andrew (Reviewed August 2018)

Excellent service from beginning to speedy conclusion from Barclay & Co, 3 replacement windows fitted in a morning, all swept up and taken away plus the inside was vacuumed too!
Very reliable and efficient. (Reviewed July 2018)

The various jobs that Barclay & Co have done for us have been of a very high standard and we are more than happy to recommend them to others and will definitely use them again if we need anymore work doing in the future. (Reviewed July 2018)

Barclay & Co responded very quickly to our request for a quote and carried out the work very efficiently and quickly. We were very pleased. (Reviewed March 2018)

Great service from start to finish. Quick and very professional. The standard of work was great. Looks fantastic. (Reviewed March 2018)

Friendly and professional. A very personable guy. He was knowledgeable, neat and tidy in his work. (Reviewed February 2018)

Sincere hardworking tradesmen who takes pride in his work. Very good at involving client in planning and process of job, in order to have a good outcome. (Reviewed November 2017)

We were delighted with the work Barclay & Co carried out on our conservatory. We now have a beautiful garden room, all work completed with great care, efficiency and attention to detail. Happy to recommend. (Reviewed November 2017)

Garden landscape and internal work and decoration. (Reviewed November 2017)

Steve provided a professional, reliable service at reasonable cost. Recommended. (Reviewed November 2017)

I have found Steve from Barclay & Co to be trustworthy and hard working. I would not hesitate recommending him to friends and family. (Reviewed November 2017)

Friendly, reliable service with good level of communication. Good quality of workmanship. (Reviewed November 2017)

Steve fitted a new double glazed front door and side panel in a most efficient way, within budget and all in one working day. The door fits perfectly and I am delighted with the result. Highly recommended. (Reviewed November 2017)

Good price, excellent workmanship. Keen eye for detail. Will be using Barclay & Co again. (Reviewed October 2017)