Arranged for visit for a quote.one of the plumbers came round and stated quote would be sent. Never received despite sending online message and ringing up and leaving a message with his wife. I just wish they could be bothered to send a quote or just say they did not want the job. I choose this firm because they were on the council site expected more. (Reviewed July 2022)

Replaced tops in bathrooms and downstairs WC (Reviewed March 2019)

Excellent - boiler service & quote to fit a new one (Reviewed November 2018)

Excellent service. Engineer was very positive, professional, tidy and on time. He explained what he'd done and that he'd cleaned the contacts inside my boiler which should rectify the intermittant fault I'd had & highly recommend (Reviewed October 2018)

Prompt service.
Efficient
Explained my problem to me. (Reviewed June 2018)

B.R. Own were excellent. Had a leaking pipe on back of old washing machine, needed plumber to fix pipe and install new machine. B.R. Own came promptly and fixed it after the other plumber had not turned up. (Reviewed February 2018)

Thank You, Fabulous, Absolutely Fabulous, A very positive experience, from customer service, to providing a cost effective, professional, and efficient solution to our problems. Special mentions to Irene in the office, Ian, and the other gentleman who did the work, (Sorry I didn't catch your name) and Thank You again (Reviewed October 2017)

New cistern in toilet in bathroom (Reviewed October 2017)

Very good (Reviewed October 2017)

Had a new boiler fitted excellent service. (Reviewed September 2017)

Prompt and very helpful (Reviewed August 2017)

Prompt and speedy service. Many thanks. (Reviewed January 2017)

The service was brilliant, arrived when stated, follow up information helped greatly. (Reviewed December 2016)

Polite and efficient as always. (Reviewed November 2016)

Very good and efficient. (Reviewed November 2016)

Supply and fit 1 radiator. (Reviewed November 2016)

Fitting new shower (Reviewed October 2016)

Someone from B.R. Own came to check for a gas leak. They arrived promptly, explained everything thoroughly. I was very happy with the service. (Reviewed October 2016)

Visited same day and provided temporary fix to broken boiler whilst part sourced. All work completed within 1 week. Friendly and professional and reasonable charge. (Reviewed October 2016)

Excellent service very quick and efficient. (Reviewed October 2016)

Excellent I can recommend B R Own as the best. (Reviewed September 2016)

Prompt and efficient service. Also kept to time of appointment. (Reviewed September 2016)

Plumber came day after my call, very polite and efficient. Identified the problem and fixed it within the hour. Gave us some good advice. Very impressed. (Reviewed September 2016)

Toilet repair (Reviewed August 2016)

Very prompt and efficient. (Reviewed August 2016)

Ian arrived, and got on with the job a real gent. I am very pleased thank you (Reviewed August 2016)

Repair to soil pipe from upstairs toilet (Reviewed August 2016)

Supply and fit new washer/drier. Altering pipework and testing. (Reviewed July 2016)

Always excellent, you are the first people I phone. (Reviewed June 2016)

Proudly display their name on the van as they are proud of their name and they do a proper job the way it should be done. Very pleased with the works done and would give them top marks. (Reviewed June 2016)

Superb service - from booking to conclusion. Itemised invoice was great too. (Reviewed June 2016)

Fitting a new gas hob. (Reviewed June 2016)

Their service has always been first rate, even for breakdown. (Reviewed May 2016)

Very good (Reviewed May 2016)

Inspection Hatch cut in wood floor. Really good service. (Reviewed April 2016)

Prompt replacement of a tap washer. (Reviewed April 2016)

Yearly gas boiler service. Have used B.R.Own several times before. They have always been friendly, efficient and business like. (Reviewed March 2016)

Quick quote - polite staff - work done efficiently & with care (Reviewed February 2016)

New boiler & radiators fitted, very quick, efficient service. (Reviewed February 2016)

It was brilliant, very professional, a complete joy to have fitters working on site. (Reviewed January 2016)

Full gas check following presumed leak. Smoke pellets. (Reviewed January 2016)

Excellent customer service and polite, prompt workmen. Work very good would definitely use again. (Reviewed December 2015)

Excellent (Reviewed December 2015)

Fixed boiler leak (Reviewed December 2015)

Excellent - efficient person who carried out work - clean, on time, will use company again. (Reviewed December 2015)

Gas fire serviced (Reviewed December 2015)

Fitting new bathroom sink (Reviewed December 2015)

Combi boiler service
Fix toilet flush (Reviewed October 2015)

The worker was on time, and worked every second he was here. (Reviewed October 2015)

Very prompt, professional, turn up when said they would. Job well done. (Reviewed August 2015)

Booked up quickly, on time and efficient. Clean and tidy. (Reviewed June 2015)

Boiler repair & service (Reviewed May 2015)

We use this company for all our reactive and preventative maintenance and, have done for many years. They have the attitude that no job is too big or small and, are always prepared to go the extra mile. (Reviewed May 2015)

The level of service received was faultless, prompt performance with minimum of fuss, helpful and informative to staff concerned and excellent value for money. (Reviewed February 2015)

First time to use your service. It is very good. (Reviewed January 2015)

Very good service for my second use. Got the same engineer to provide me the service. It is very good because he remembered my first service. (Reviewed January 2015)

Excellent Service (Reviewed January 2015)

Good service all round from first telephone contact to courtesy of the workmen. (Reviewed January 2015)

Did good work for me in the past. I feel reassured that they are close by. (Reviewed January 2015)

Very prompt and efficient service. Many thanks. (Reviewed January 2015)

Very prompt and friendly service. Thanks. (Reviewed January 2015)

Good service, honest opinion of plumbing problem. (Reviewed January 2015)

Prompt reliable service (Reviewed January 2015)

Excellent service and friendly, professional company. Highly recommended (Reviewed January 2015)

Very good. (Reviewed January 2015)

Would always use them. (Reviewed January 2015)

I found them very helpful. (Reviewed January 2015)

Very able, personable engineer. Will use the company again. (Reviewed January 2015)

I found them very helpful. (Reviewed January 2015)

Very able, personable engineer. Will use the company again. (Reviewed January 2015)

Engineer was pleasant and arrived on time. He seemed organised and knowledgeable and carriedout the full service of my boiler to my complete satisfaction. (Reviewed January 2015)

Very satisfied. (Reviewed December 2014)

Excellent workmanship, kept us informed of any problems and how they would overcome the problem. Clean and tidy after each day's work, and very polite. (Reviewed December 2014)

Great all round service and a fair price. (Reviewed December 2014)

Excellent workmanship and service. (Reviewed December 2014)

Very friendly and professional service each time I have used them. (Reviewed November 2014)

Fast, efficient, courteous and less than I had expected to pay. Would use again. (Reviewed November 2014)

Friendly men who sorted out the best option for our new heating/boiler system. Aftercare too to check on things. Would highly recommend. (Reviewed November 2014)

A very pleasant and helpful firm. (Reviewed November 2014)

B. R. Own have done repairs for me over the past several years. Always efficient and courteous. I wouldn't choose anyone else. (Reviewed November 2014)

Really pleased with results of our boiler repair - reliable hot water supply - wonderful. (Reviewed November 2014)

1st class experience. (Reviewed November 2014)