Comments from consumers who have used this trader
I was looking for a reliable heating engineer and chose Aturi from this website based upon the satisfaction reviews.
The communication was good in arranging the appointment and Ian arrived as agreed and on time.
As he did not know the system he spent time understanding it and was very thorough in testing everything for the Gas safety check and then for carrying out the Boiler Service.
He was very knowledgeable.
I will use him again.
A complete professional service from enquiry, through technical works, to invoicing. Reliable, timely, knowledgeable and safe.
Prompt, polite and professional.
The service I received was clean, tidy and professionally done. Thank you.
Ian came out on a weekend as an emergency. Did a temporary fix, then sorted the problem out later
Everyone was very happy, Excellent service
Have used Ian for a number of years, firstly servicing my old boiler for many years and for the installation of a new boiler and regular servicing of said boiler. Recently he helped us with some plumbing issues in our new bathroom.
Ian is always polite and thorough and explains what is needed to get the job done correctly. I have 100% confidence in everything he does and his work is always to the highest standards. Have recommended to many friends and would have no hesitation in recommending to others.
We have used Ian for several years now and we know that he can always be relied on to carry out a good job . Always efficient and organised in the arrangements that he makes. You know that you can rely on him!
Prompt attention to a boiler failure in a particularly cold patch of weather. It was much appreciated.
Prompt, efficient, professional.
Good service as always from Ian.
Excellent as always.
Ian is polite, friendly and thorough. A very professional service
The service received was very high quality, good manner.
We have used Ian on several occasions for both for installation and servicing work and have found both to be of a very high standard. Another excellent job and he's always so reliable.
Prompt, excellent service as always. Aturi installed a new gas boiler some years ago. Both the installation and subsequent servicing have been done to a very high standard.
We have used Aturi for several years and know that we will get a carefully planned and delivered service.Above all we value the communication about the work to be undertaken .Ian is very clear about what he will deliver and sticks to the agreed timing.
An efficient,reliable and friendly service.Highly recommended.
Work is always undertaken to a very high standard
Ian was very professional, courteous and prompt in his approach and I was kept well informed of progress.
The standard of his workmanship was impeccable and I have no hesitation in recommending him.
Ian is an excellent heating engineer and really knows what he's about. He answers requests promptly and his work on site is excellent and he has a cheerful and easy manner. Recent work on a leak in the heating system was dealt with quickly, neatly and effectively.
Ian is very punctual, helpful and obliging. He is a clean and tidy worker and it is a pleasure to have working in ones home.
Highest level of service. Very knowledgeable and gave helpful advice. Excellent time keeping.Good communication via e mail.
Ian is very knowledge and extremely thorough in his work. He takes the time to ensure everything is working to the highest efficiency level. Cannot recommend highly enough.
Excellent! First class service. Ian arrived at exact time arranged, provided me with a quality personal service which exceeded my expectations.
Ian has provide a highly reliable service for a number of years. He has undertaken a range of work from small a callouts to a new bathroom.
All have been carried out on time and to budget
Ian gives an excellent service. He reminds us each year when the heating service is due. He arrives promptly and is always friendly and helpful and tidy.
All service companies should be trained by Aturi so they can also provide the excellent level of service delivered by Aturi
The level of service overall was excellent. Considering all the associated works needed (apart from the actual replacement of the boiler), there was much less disruption than we had anticipated. Interruption of essential services was minimal and the work areas were left tidy and clean at the end of each day.
'Value for money' is always a little hard to rate for a project like this as one only replaces a boiler once in a long while! But the final sum was in fact rather less than we had budgeted for, and compared favourably with estimates provided by other firms. Furthermore Ian's promptness, efficiency and attention throughout the estimating, surveying and planning stage of the project exceeded that of his competitors.
Happy to recommend Ian and Aturi.
We have had our boiler serviced and general repair work done by Aturi for a number of years now; Ian has always been entirely professional, friendly, knowledgeable and reasonably priced.
We would have no hesitation using Aturi again, and would happily recommend their services to anyone in the local area.
We had an excellent service provided for us. We have used Ian before and he has always provided an excellent service at a competitive price.
Aturi gave my boiler its fifth annual service recently. It was installed by them and has been serviced annually. Servicing has always been done at a date and time to suit me and has been performed to a good standard.
Excellent service from the very first visit.
Time spent to make sure system was working well.
Included follow up visit a month or so later.
Reliable and excellent service
Hae used Aturi for many years. Efficient reliable company which I have recommended to others
Excellent service everytime
Excellent service, always on time, nothing is too much trouble
First class service
Have been using Aturi for several years and service is amazing. Will continue to use and recommend them;
I would have no hesitation in recommending Ian Way (Aturi) to anyone. Great bloke, great service, reliable and trustworthy
A very prompt and efficient service. Most helpful and couldn\'t be bettered
As well as a great friendly service, Ian also provided extra advice which ws very beneficial